NGO PROJECT REPORT ON
SOS BAWANA, NEW DELHI
SUBMITTED BY: Arpit Mudgal KHR2009PGDMF047
Institute of Technology and Management ± Navi Mumbai
SUBMITTED TO: Prof. Jayanti banerjee das (NGO Guide)
Date ± 15-Feb-2010
ACKNOWLEDGEMENT
My deepest thanks to Prof. Jayanti Das, the Faculty Guide of the project for guiding and correcting various documents of mine with attention and care. She has taken pain to go through the project and make necessary correction as and when needed. I express my thanks to the Director of SOS Bawana Mr. Pradeep Kumar for extending his support and guidance. Thanks and appreciation to the helpful people at CHILDLINE Gorakhpur and PGSS for their support. I would also thank my Institution INSTITUTE FOR TECHNOLOGY AND MANAGEMENT Navi Mumbai, and my faculty members without whom this project would have been a distant reality.
Arpit Mudgal
2
ACKNOWLEDGEMENT
My deepest thanks to Prof. Jayanti Das, the Faculty Guide of the project for guiding and correcting various documents of mine with attention and care. She has taken pain to go through the project and make necessary correction as and when needed. I express my thanks to the Director of SOS Bawana Mr. Pradeep Kumar for extending his support and guidance. Thanks and appreciation to the helpful people at CHILDLINE Gorakhpur and PGSS for their support. I would also thank my Institution INSTITUTE FOR TECHNOLOGY AND MANAGEMENT Navi Mumbai, and my faculty members without whom this project would have been a distant reality.
Arpit Mudgal
2
Contents Acknowledgement««««««««««««««««««««««««««««««.2 Executive Summary««««««««« Summary««««««««««««««««««««««« ««««««««««««««««««««..3 ««««««..3 NGO- About the Organization«««« Organization«««««««««««««««««« «««««««««««««««««««««..5 «««««««..5 y
Introduction to NGO
y
History
y
Objectives of NGO
y
Vision
y
HR and Financial Policy«
,Mission & Values
Activities o f NGO«««««««« NGO««««««««««««««««««« ««««««««««««««««««««« «««««««««««..12 «..12 Function Study««««««««« Study««««««««««««««««««««««« ««««««««««««««««««««««..16 ««««««««..16 Organizational Structure«««««««««« Structure««««««««««««««««««««« «««««««««««««««««...19 ««««««...19 About the Project««««««««««« Project«««««««««««««««««««««« «««««««««««««««««««...20 ««««««««...20 Plan of Action««««««««««««««««««««««««««««««««25 y
Execution
y
Results
y
Achievements
y
Leanings
Bibliography««««««««««««««««««««« Bibliography««««««« «««««««««««««««««««««««« «««««««««««.30 «.30
3
Executive Summary This project report has been prepared in regards to the one month project done at an NGO. The details of which are: th
rd
Date: 4 January to 3 February NGO: SOS Bawana Place: New Delhi SOS Children's
Villages
is an independent, non-governmental, social development
organization that provides family-based care for children in 132 countries and territories and that advocates the concerns, rights and needs of children. Approximately 73,000 children and young people live in 491 SOS Children's
Villages
and 396 SOS Youth
Facilities around the world. More than 174,000 children and young people attend SOS Hermann Gmeiner Schools, SOS Kindergartens and SOS Moreover, SOS Children's
Villages
Vocational
Training Centers.
provides families with material, psychological and
social support. Approximately 450,000 people benefit from these family support services; some 489,000 people make use of the SOS Medical Centers. In times of crisis and disaster, SOS Children's
Villages
helps through emergency relief programmes.
TITLE: To learn managerial skills while working with SOS Bawana. OBJECTIVES: y
To take classes of the students who are not admitted to school. And take tuition's of the weak students of different subjects and help them in their winter projects
y
To prepare students for various events on - Makarsakranti, Republic Day, Marriages, Birthdays etc. and cover them for the Monthly magazine
y
To know about the NGO - How, when, where and why it started? What kind of social work they do and how they work in India.
y
To study the managerial aspects of SOS children's villages of India.
4
ABOUT THE ORGANISATION In adult life we reveal how we fared in childhood. The quality of childhood is critical ± as a help or hindrance in later life. What set the stage for our future development ± loss and hurt, or love and respect? Although we all know that childhood is decisive, children are still ignored, manipulated, abused and abandoned. At SOS Children¶s
Villages
we are committed to the welfare of children ± often
throughout the whole of their childhood ± and to strengthening families and communities as a preventive measure in the fight against abandonment and social neglect. It is a truly difficult ± but also rewarding ± task for an organization to seek to restore the balance in life for abandoned, destitute, and spiritually and physically traumatized children, to pick them up when crisis brings them down, to give them individual support, to take them by the hand on the road from childhood to adulthood. The influence of childhood on adults applies equally to us as an organization with its own special history. The beginnings of SOS Children¶s
Villages
are decisive for our further
development, but as we Ägrow up ³the yardstick for our endeavor and the future the challenge. It is this synthesis of the traditional and the modern, of professionalism and compassion that guides SOS Children¶s
Villages
in meeting the responsibilities it has
assumed for thousands of children and young adults. The mission statement of SOS Children¶s
Villages
defines the general framework, our
motivation and commitment to genuine social change that will benefit children worldwide. That is our vision, which we are working to achieve step by step, to help children enjoy their right to a childhood and to healthy development, through a family, through security, through love and respect. Helmut Kutin, President
5
Introduction to the NGO SOS Children's
Villages
is an independent, non-governmental, social development
organization that provides family-based care for children in 132 countries and territories and that advocates the concerns, rights and needs of children. Approximately 73,000 children and young people live in 491 SOS Children's
Villages
and 396 SOS Youth
Facilities around the world. More than 174,000 children and young people attend SOS Hermann Gmeiner Schools, SOS Kindergartens and SOS Moreover, SOS Children's
Villages
Vocational
Training Centers.
provides families with material, psychological and
social support. Approximately 450,000 people benefit from these family support services; some 489,000 people make use of the SOS Medical Centers. In times of crisis and disaster, SOS Children's
Villages
helps through emergency relief programmes.
6
What (Save our Soul ) SOS Children's Villages stands for - A loving home for
every child The first SOS Childrenµs
Village
was founded by Hermann Gmeiner in 1949 in Imst,
Austria. He was committed to helping children in need ± children who had lost their homes, their security and their families as a result of the Second World War. With the support of many donors and co-workers, our organization has grown to help children all over the world. We take action for children as an independent nongovernmental social development organization. We respect varying religions and cultures, and we work in countries and communities where our mission can contribute to development. We work in the spirit of the United Nations Convention on the Rights of the Child and we promote these rights around the world. ³M other
is the name for God in the lips and hearts of little children. ´
Gmeiner's concept was based on four main aspects: every child needs the care of a parent who establishes a close relationship with each child. The children grow up in a family with girls and boys of different ages as their siblings. The family is part of a community that functions as a support system. Biological siblings are not separated if possible and if this is in the children's best interests. The model of the "classic" SOS Children's
Village
has been and will continue to be modified and adapted to local conditions and requirements. There are now, for example, SOS Children's
Villages
that have been
integrated into housing estates, short and medium-term care places and assisted living facilities for young people. Even though the number of orphans is decreasing in many countries, the number of children who, for various reasons, cannot live with their biological parents is increasing. This concerns an estimated 150 million children worldwide. SOS Children's
Villages
continuously works on developing child care methods and preventive support for families to be able to respond to the continually-changing requirements. In this development process, community-based programmers aimed at preventing the marginalization of children in society play a key role. With its family strengthening programmes, SOS Children's
Villages
aims to help families to support themselves in the 7
long term, leading an independent life and raising children in a healthy and protected environment. This is the only way we can assure that children are not abandoned and can grow up with their family of origin. In many countries we have for years provided comprehensive support services regarding nutrition, health, education and child care, which aim to support women and families in particular. Within this support process, solidarity and self-help among women, families and communities are very important issues. Community projects, such as child care that the beneficiaries themselves have organized, serve as a clear relief and protect families. SOS Children's
Villages
has a consulting function in the UN Economic and Social
Council and is, among others, a member of the Child Rights Action Group that supports the EU Child Rights Strategy.
Objectives of NGO With the SOS Childrenµs
Village
concept, our organization pioneered a family approach
to the long-term care of orphaned and abandoned children. This concept is based on four principles:
The Mother - E ach child has a caring parent The SOS mother builds a close relationship with every child entrusted to her, and provides the security, love and stability that each child needs. As a child-care professional, she lives together with the children, guides their development, and runs her household independently. She recognizes and respects each childµs family background, cultural roots and religion.
Brothers and Sisters - F amily ties grow naturally Girls and boys of different ages live together as brothers and sisters, with natural brothers and sisters always staying within the same SOS family. These children and their SOS mother build emotional ties that last a lifetime.
The House - E ach family creates its own home
8
The house is the familyµs home, with its own unique feeling, rhythm and routine. Under its roof, children enjoy a real sense of security and belonging. Children grow and learn together, sharing responsibilities and all the joys and sorrows of daily life.
The Village - T he SOS family is a part of the community SOS families live together, forming a supportive village environment where children enjoy a happy childhood. The families share experiences and offer one another a helping hand. They also live as integrated and contributing members of the local community. Through his or her family, village and community, each child learns to participate actively in society.
Vision: Every child belongs to a family and grows with love, respect and security.
Every child belongs to a family
9
Family is the heart of society. Within a family each child is protected and enjoys a sense of belonging. Here, children learn values, share responsibilities and form life-long relationships. A family environment gives them a solid foundation on which to build their lives.
Every child grows with love Through love and acceptance, emotional wounds are healed and confidence is built. Children learn to trust and believe in themselves and others. With this self-assurance each child can recognize and fulfill his or her potential.
Every child grows with respect Each childµs voice is heard and taken seriously. Children participate in making decisions that affect their lives and are guided to take a leading role in their own development. The child grows with respect and dignity as a cherished member of his or her family and society.
Every child grows with security Children are protected from abuse, neglect and exploitation and are kept safe during natural disaster and war. Children have shelter, food, health care and education. These are the basic requirements for the sound development of all children.
10
Mission: We build families for children in need, we help them shape their own futures and we share in the development of their communities. We build families for children in need.
We work for children who are orphaned, abandoned or whose families are unable to care for them. We give these children the opportunity to build lasting relationships within a family. We help them shape their own futures.
We enable children to live according to their own culture and religion, and to be active members of the community. We help children to recognize and express their individual abilities, interests and talents. We ensure that children receive the education and skills training they need to be successful and contributing members of society. We share in the development of their communities.
We share in community life and respond to the social development needs of societyµs most vulnerable children and young people. We establish facilities and programmers that aim to strengthen families and prevent the abandonment of children. We join hands with community members to provide education and health care, and respond to emergencies.
11
Values: These are the core beliefs and attitudes on which our organization has been built, and they are the cornerstones of our success. These enduring values guide our actions, decisions and relationships as we work towards fulfilling our mission.
Activities of the NGO Bangalore, Karnataka, August 27, 2009
Under the Casa Herbalife Program, HFF will provide an initial grant to support education, nutrition, basic health and vocational training for the children in the care of SOS Children¶s
Village
Bangalore under the Family Strengthening Programme. Post that,
local Herbalife independent distributors and Herbalife India employees carry forward the support through volunteerism and fund-raising ensuring sustained commitment to the initiative.
August 21, 2009
SOS Children's
Villages
is keeping a close watch on the impact of the spread of the
H1N1 "Swine Flu" virus in India and will encourage the country's 39
Villages
to take all
reasonable precautions. As of Monday, August 17th, India has confirmed more than 1,000 cases of the H1N1 "Swine Flu," including 28 related deaths. The city of Pune in Western India claims the highest number of flu cases in the country and thirteen of the 28 casualties.
12
SOS Bangalore- an eco friendly children¶s village
The children¶s village is today a role model for environment conservation. All its homes are equipped with solar water heaters and solar lighting systems. The village recycles its waste water and uses it¶s for its gardens and tube wells recharged through rain water harvesting. Its gardens are full of herbal plants and flowering and fruit trees like teak, almond, jackfruit etc.
13
SOS-India and Coca-cola in national wide water conservation partnership towards a better life for children
SOS-India, Coca-cola Foundation and Coca-cola India announced a national wide Water th conservation partnership on 20 Jan 2009, to implement water conservation projects for a better life for children. The partnership will collaborate to ensure sustainable water resources by undertaking rainwater harvesting projects at 39 SOS locations spread across the country.
14
Milestones ± SOS Children¶s villages of India 1964
SOS Children¶s
1968 1974-83
first children¶s village set up at Greenfields, Faridabad, Haryana. children¶s villages at Bawana, Jaipur, Pune, Chennai, Thrissur, Bhakatpura and Kolkata.
1984
First medical centre at Chennai and children¶s villages at Varanasi,Bhimtal, Faridabad and Hojai.
1988-91
Children¶s villages at Guwahati, Bhopal, Bangalore, cochin and Bhubaneshwar. First vocational training centre at Faridabad and social centre at Anangpur. Children¶s villages at Latur, Rajpura, Vishakpatnam, Jammu and Shillong and SOS nursing school Faridabad. Shri.J.N Kaul, President, SOS Children¶s villages of India awarded Padmashree.
1993-94 1995-99 2000 2001 2002 2003
Villages
of India work commences in India.
Children¶s village for special children at khajurikalan, Bhopal. New outreach initiatives launched to reach out to children in needy families neighbouring to children¶s villages. Children¶s villages at Bhuj, Hyderabad and Rourkela. SOS-India receives the National award for child welfare(2003-04) by Ministry of HRD.
2005-6
Emergency relief and rehabilitation programmes for Tsunami affected children and families in south india and earthquake affected families in Jammu and Kashmir. New children¶s village under development at Srinagar, Begusarai, Raipur, Pondicherry and Andaman & Nicobar islands.
2007
Children and families move into children¶s village at Raipur and pondicherry successful completion of Tsunami projects and programs.
2008
SOS Children¶s villages of India felicitated as the Regional Awardee North at the India NGO Awards 2007 SOS India conferred with PHD Chamber for outstanding contribution to social welfare,2009
2009
SOS children¶s vilaage, Jaipur awarded Godfrey Philips bravery award New SOS Children¶s village under development at alibaug. 15
Function Wise Study
y
y
y
y
y
RESOURCE MANAGEMENT: NGOS are non profit making, non government organization. No fund is available from government. So there is a limited budget available for expepditures. They use their resources in better manner. According to the requirement they do manpower planning and pay scale is lower than other organizations. Most of the appointments are on permanent basis so that money spend in training would not be waste. So we learn how to do optimum utilization of resources. ORGANIZATION STRUCTURE: SOS follows a particular hierarchy. Village Director is the head of SOS village and all other coworkers work under Director. Their responsibilities are well defined ie. Organization structure is transient enough. But all SOS workers are interlinked with each other in their work as they all have same goal in mind to do the betterment of children. This gives me the learning that how to coordinate with others while working in an organization. OPERATIONS: SOS Children's village is committed to long term care of less privileged children of society. As their area of operations is for betterment of children. This organization is expanding its services through community project for the benefit of children of nearby community. Success of FSP (community program) proves how efficient this organization is in operations HR POLICIES: In SOS manpower planning is done by HR Head in Delhi. For each post there is a defined training period which makes employee more efficient. Their recruitment policies are clear, even in manual we can get the job profile and job description of each post. Village Director send performance appraisal to the National Director. ie. HR policies should be well defined. Training plays an important role in developing organization as a whole.
MARKETING EFFORTS: There is a PFR department for marketing of SOS. They form their marketing strategy in such a way that they touch emotional cord of people. ie their strategy is centered to fulfillment of aim ( to raise funds).
16
PPM Planning Planning is done mainly by the secretary and the director of the organization. For each project the plan is prepared in attendance of the project coordinators and project workers. Planning is very strong in the organization. Each plan is made by taking in account the objective of the organization. Plan covers all area of operation and all members are involved in the planning process Organizing After drawing out the plan the director delegates the responsibilities of a particular area to a project coordinator who is responsible to answer about the progress of the plan. Project coordinators are responsible to answer to director. Leading Leading is done all through the process. Coordinators lead the workers and the director leads the coordinators. Coordinators take care of the problems faced by the workers and communicate director about them who tries to solve the problems of workers.
Workers move through the area and discuss the problem with villagers. after discussing the problems activists discuss the issues with the coordinators, if the problem needs a basic level improvement or action the coordinator takes the decision himself otherwise he/she approaches the director who has ultimately most of the power regarding operations and takes major decisions, however he is responsible to answer to the secretary of the organization who ultimately follows board of directors Applicability of scientific management theory:
In case of an NGO scientific management theory plays a vital role. According to scientific management theory the system must be transparent and that helps out the NGO workers in a way that the director draws a master plan for the project and convokes a meeting of the project workers along with project coordinator and communicates the basic responsibilities, obligation process and rewards for achievements. This motivation helps the employee to work effectively and efficiently. The system increases the pace of operations because employee has a clear understanding what exactly they are supposed to do and how.
17
Financial Management:
Financial policy is a tool as well as a measure for the standards of accountability of SOS. Good financial policy enables the fulfillment of the vision of SOS. The nobler the vision, the higher the standards of accountability will be. Transparency and high standards of accountability can be infused only if there is a sound financial policy. Rather Financial Policies are not disclosed by the organization but are mentioned. Guiding principles of SOS financial policy: y
A creative, honest and use of resources
y
Optimum utilization of the above resources
y
Creative investments of the funds
y
High accountability standards.
y
A professional system of reporting, monitoring and evaluation.
Training of Finance Staff:
The Finance staff will be provided with orientation, refresher courses and workshops on a continuing basis, since there is need for constant up gradation of skills in finances. This measure improves the quality of the accounting standards and therefore will promote better financial managements.
18
Organizational Structure
19
ABOUT PROJECT
FAMILY BASED CARE PROGRAM BY SOS y
This Program is also been executed very well with the help of Director, SOS Children¶s Village & Incharge of Family Based Care program.
y
Family based care program is each child grows up in a family, with love, respect and Security inside SOS childrens village.
y
There are 18 family houses in the village, which are equipped for accommodating 8 to10 children each. At present there are 183 children in total accommodating these houses. Out of them 80 are boys and 103 are girls.
y
Bringing Home Of Children
Keeping in view the intake criteria of the organization and the laws of the land (dully recommended by child welfare committee of the concerned district), children are brought home after due identification of the genuine cases. They are placed in the family houses, which he/she will be adjusted. Siblings are placed in one family house. y
Care and Up Bringing
Individual mothers with her loving and caring attitude bring up the children in a harmonious family environment. Medical and nutritional requirements are taken care up with blood grouping, height weight measurement and a schedule of vaccinations like Polio, Diphtheria, Typhoid, and Hepatitis etc. y
Schooling
To make a beginning, children of 3+ age group enter village kindergarten who, join outside English medium public schools after qualifying in the admission tests. Children join vernacular public/ government schools, which do not qualify even after one year of extra preparation in the village kindergarten. Children who come in the late childhood are prepared in the village preparatory and later they appear 20
in the entrance examination in different schools both semi-English and marathi medium. As per their suitability, the school authority decides their admission classes. Children also receive tutorial supports in the village for extra input in academics. y
College/ Higher/ Professionals courses
After completion of schooling, children opt different s treams in +2 according to their interest and aptitude. They join Degree courses in general and professional education like Tourism and Hospitality services, B.Sc Biotechnology, Music (Hindustani Vocal), Fine Arts and Engineering. In addition to this, they also pursue Master Degree courses in desired disciplines. y
Vocational Courses
Children choose vocational courses in two cases, firstly who are not good at studies and unable to complete the tenth board and secondly, who prefer to opt vocational rather than going in general line. y
Extra Curricular Activities
Besides academics, extracurricular activities like spiritual classes, evening prayer, literary competitions, music and dance class, traditional games and sports, are also conducted in the village including recreational activities. y
Outings and exposures
Children visit places of interests and historical and educational importance . They go for sightseeing and picnics during vacations/holidays. Exposures to different real life situations and world of works are given for gaining practical experiences.
y
Functions and Festivals
All National celebrations are held along with the observations of Holi, Diwali etc. the famous state festival is celebrated with traditional fervor besides common ones. 21
y
Training and Placement
After completion of the courses, children are placed in different workplaces to gain practical knowledge. Later on they get selected on the basis of their merit. As on date children are placed in Lokash Private Ltd., Tata Holeset Ltd., Proctor & Gambler Pvt. Ltd., Safa Marine Pvt. Ltd.,
Vimal
Precision Pvt. Ltd., Lepra
India, Nanda Nursing Home, Aswini Hospital and Sum Hospital.
y
Enrichment Session
Time to time enrichment classes are organized for both children and mother. The classes are conducted by experts and by outside resource persons. Children are exposed to the areas such as ³Socialization; Awareness on HI V/AIDS; Preparation before exams; Attitudinal aspects; Importance of Discipline, Patience, and Obedience in student¶s life´ etc. Practical exposure is also given such as Cooking, Embroidery, and House Keeping class etc. Children are counseled on regular basis
Mothers are sensitized to handle the issues such as Dealing with adolescent behavior; Parenting Skills; Home Management; Stress Management; conflict Resolution etc. They are trained and oriented from time to time so that they are abreast with the new trends of modern childcare.
Co-workers join National Training Center at Faridabad to update their knowledge and skills in the areas of childcare and development. In the village too, training programmes are arranged on need base basis.
y
Marriage and Settlement
All out efforts are made for the settlement of our Youths in marriage. We take the help of print media and conduct mass contact programme to find out the suitable
22
match. Mental readiness is created in the youths for marriage through regular counseling. Objective of NGO project:
1. To take classes of the students who are not admitted to school and prepare then for school interviews which will get start from 1st week of March. (twice in a week) 2. To take tuition's of the weak students of different subjects(in which i am comfortable) and help them in their winter projects.(They hire professional tutors for children¶s weak in certain subjects- Maths, Biology, Physics, Geography & Chemistry). 3. To prepare students for various events on - Makarsakranti, Republic Day, Marriages, Birthdays etc. and cover them in least cost for the Monthly magazine " SOS Messenger".
4. To know about the NGO - How, when, where and why it started? What kind of social work they do and how they work in India. 5. To relate and study SOS Bawana (NGO) functioning with PPM, HRM and Operations theories. (Only limited Marketing & Financial information is disclosed and as it is centralized region wise they were not able to tell me much. I am trying to get more detailed information if possible) 6. To study the managerial aspects of SOS children's villages of India.
Deliverables at the end of project
I took 5 classes of the students who are not admitted to school and prepare them for school interviews. Taught them everything through pictures and games. Took tuition's of the weak students in Maths, Biology, and Physics & Geography and help them in following winter projects. 23
I prepared students to present a patriotic song on Republic Day and cover the event for monthly magazine ³SOS Messenger". Except financial details, I was able to get all the details about SOS Bawana from various sources.
24
Plan of action:Step1: Interact with the Director and Teachers to know about the schedule of the classes and know about my sessions timings. Getting the details of all the children¶s need help in their winter projects and want tuitions in subjects of my interest Arrange the meeting with one of the House mother when everyone else should be present in the House at that time. Always carrying a camera, note pad and pen to cover any event happening and updating the schedules of the events. Step2: Knowing what could be asked in the interview to the children and how to make them learn it, so that they will not forget it later. 25
With the help of Internet I explained the winter projects to the children¶s and gave them printouts as well. In tuitions I made them do the practice of last year question papers of that subject. I took pictures of the events for the magazine as well for my report writing. As per the schedule of the event I selected few children¶s and made them prepare a th
song for 26 Jan- republic day event. Step3: Playing games and tried to involve everyone to play as they will learn from it. Motivating them by distributing candies.
Results
1. In depth study of SOS Children¶s village¶s FBC programme and its functioning was done. 2. The functioning of FSP programme was studied and effective monitoring of the progranmme being implemented was done. 3. Linkage and Partnerships with NGO and other organization have been built to provide vocational training and jobs. 4. The study of the NGO with management perspective was done effevtively.
Achievements
1. I got first time experience of teaching the underprivileged children. 2. Got the attention of the NGO towards the fact that the children under the FBC programme are poor in English and hindi . so adequate care should be taken to ensure that the external private tution faculty should be such that proper guidance regarding the above should be given. 26
Leanings
1. How the different functions of a NGO works. 2. How to make use of optimum resources. 3. How to implement the FSP programme and monitor it. 4. The procedure of bringing a needy child to these kinds of NGO.
Comparison of plan of action with execution
1. The execution for the first week went as per the plan of action. 2. For the second week , the execution was not as per the plan. It took 3 more days than planned to complete the set objective of studying the FBC programme. 3. In the third week the objective to be achieved as per plan was to study the FSP programme. But again it was prolonged by 2 more days. 4. In the end the project was extended for two more days to successfully complete it.
Leanings during execution
1. While dealing with underprivileged kids we should not treat them with pity but show love and affection towards them. 2. While planning we should inform all the persons concerned about our plan so that they could guide or help us execute our plan. 3. Implementing a programme does not guarantee its success but effective monitoring has to be done to guarantee its success. 4. What are the different rules and regulations to be followed while functioning a NGO.
Overall learning¶s from the project 27
1. How an NGO works and the different functions work simultaneously for the successful attainment of objective. 2. How to deal with underprivileged children . 3. How to plan and implement the programmes meant for the needy and closely monitor it to guarantee its success. 4. How to link different NGO¶s to fulfill the common objectives.
Personality development W.R.T to CSR
1. We were sensitized towards the underprivileged children of the society. 2. We have learnt that we should not unnecessarily waste the resources available to us but should donate it to the needy. 3. For the development of society , our prime goal should not be to earn money for ourselves but also do something for the underprivileged sections of society.
Recommendations
1. The children at the SOS children¶s village are poor in English as their teaching is done mainly in Hindi. So I have given the suggestion of improving their selection of private tutors, so that the children could improve. 2. Every home at SOS children¶s village purchases its monthly ration on its own. as the purchase is done separately for each home, they are missing the opportunity of availing cash discounts on bulk purchases. So a recommendation was given to have a centralized ration shop at the NGO.the ration shop should purchase the whole requirement of the village and can supply it to the individual houses as per requirement. This will enable them to avail some discount. 28
3. There should be less no. of children in a SOS family. As one SOS mother can't take care of 10 children. She is not able to give proper attention. For proper development 5 to 6 children should live in a family. Always there is a burden on elder children to do household work so they are not able to perform well in studies. 4. In FSP community programme SOS provides help for 3 to 5 years. It is not necessary that a family can become self reliant within this time period. So time period for help should be according to the requirement of families
Weak links in the functioning of the NGO
1. Staff strength and capacities need to be enhanced for FSP to be effective. 2. FSP programme is handled only by a Single person with 120 Families which makes it difficult to manage. 3. Looking at the current scenario more marketing effort should be done at the organizational level. As it is require to sustain in near future. More awareness among people will lead to more funds. 4. There is no proper monitoring of the academic performance of the children rersiding there.
Suggested areas of Improvement
1. There is no proper system to encourage sports among the children which is required for the proper mental and physical growth of the children. 2. Improve the teaching pedagogy so as improve the knowledge of children in English and Hindi. So as to enable them to face the competition prevailing in the society.
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