12/9/2014
ARC AD IS Com pliance
Integrity Program Congratulations, you have passed.
Before you log out, we recommend that you take a few moments to review the questions that you answered incorrectly to reinforce your understanding of this issue. Once you have done this, you do not need to take the test again until instructed to, so you can safely logout.
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Thank you for your time and effort.
Test review Q1. Correct:
Question: You donate an unused printer and some office furniture from your department to a local church without obtaining prior management approval. Your answer: Stop Now
Q2. Incorrect: Question: ARCADIS is considering using company X as a subcontractor in a large project on which you are working. Your friend, who works at company X, tells you that this company does not provide salary and benefits that meet national legal standards to its employees. Your answer: Stop Now Correct answer: Use Caution Reason: Before entering into any agreement with company X, discuss your friend’s remarks with your manager. In accordance with the AGBP, ARCADIS seeks only to conduct business with suppliers and sub-contractors that comply with all applicable laws and regulations and are committed to our business principles business principles or to similar to similar standards. To this effect, ARCADIS performs third-par ty ty due diligence before diligence before engaging with any third-party supplier. Q3. Correct:
Question: You are attending an industry conference, and during dinner you begin discussing with another attendee ARCADIS' detailed approach to respond to a recent RFP (=Request For (=Request For Proposal) from a mutual client. Your answer: answer: Stop Now
Q4. Correct:
Question: You are the manager of a team and are looking for a new team member. My brother just graduated with an MBA, and he would be perfect for the position, so I’m calling him to set up an interview. Your answer: Potential Conflict
Q5. Incorrect: Question: My colleague is a civil engineer and wants to make a career change. He would like to start his own ice cream factory andI’m helping him in my spare time. In addition, he’s looking for investors. I am excited about this opportunity because how often will I get the opportunity to participate in something like this? Your answer: Potential Conflict https://com pl iance.ar cadis.com /fini sh_test.htm l
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Correct answer: No Conflict Reason: NO Conclict. The icecream factory is not a competing company and therefor there is no a conflict of interest.
Q6. Correct:
Question: My wife owns some shares in a publicly held construction company that ARCADIS is overseeing on behalf of a client. She bought these shares before I came to work at ARCADIS. My colleagues told me that ARCADIS is not doing so well. Your answer: Potential Conflict
Q7. Correct:
Question: I am a senior advisor. I am invited by a supplier to participate in a relevant course in France. The supplier will pay for travel, accommodation, and the program. I ask my supervisor for permission. He does not give me permission, as ARCADIS cannot accept these kinds of gifts. I communicate that I will then take a week off, and follow the program in my own time. What is an adequate reaction of the supervisor? Your answer: I should communicate that it does not make a difference if I participate by using personal leave or not. I received the gift as an employee of ARCADIS, and therefore, participation is not allowed.
Q8. Incorrect: Question: I have been confronted with the fact that my predecessor supported a certain political party with a small amount of money. This political party stands for a favorable climate for project development. The political party has asked me to support them again this year with a small donation. They have also indicated that ARCADIS could be mentioned as a contributor. What do I do? Your answer: I pass the request on to the Board. Correct answer: I refuse to make a donation. Reason: This decision shows your consideration for the risks of making donations to political parties. ARCADIS, however, does not make such donations. Therefore, the most desirable answer is "I refuse to make a donation." Q9. Correct:
Question: You are asked to be part of a tender for a country in which your OpCo has not worked in before. The consortium consists of three parties of which one is a selfemployed contractor (SEC). The proposed scope for the SEC is not clear and their remuneration set at 8% of the budget. What do you do? Your answer: 3. In addition to the actions in answer 2, you also conduct additional due diligence on the SEC and their relationship with the client.
Q10. Correct: Question: An ARCADIS manager receives a vendor advertisement in the mail introducing the vendor’s product. Attached to the vendor’s product information is a US $50 bill identified as “prepayment for spending two minutes with me on the phone.” What guidance will my manager give me? Your answer: Return the advertisement and $50 bill to vendor. Q11. Correct: Question: An ARCADIS manager receives a vendor advertisement in the mail introducing the vendor’s product. Attached to the vendor’s product information is a US $50 bill identified as “prepayment for spending two minutes with me on the phone.” What guidance will my manager give me? Your answer: Return the advertisement and $50 bill to vendor. Q12. Incorrect:
Question: We have a framework agreement in place with a client through ARCADIS International B.V. The prices listed in this framework agreement are lower than what your OpCo would normally charge and what is required to fulfil the financial targets of your department within ARCADIS. You believe line management expects everyone to perform a specific Work Order under the conditions of the framework agreement (i.e., with the lower prices), but you also want to achieve your department’s financial
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goals. What do you do? Your answer: 3. You accept the prices of the framework agreement and the Work Order. When asked why you did not achieve your financial targets, you explain to management that it was a result of having to comply with the AGBP. Correct answer: 4. You discuss this dilemma with management and the local client to reach agreement on specific local aspects. If it becomes clear that it is not possible to change the prices, you discuss what to do with your CEO. Reason: When you chose answer 3, it means you complied, but did not proactively discuss this dilemma and its consequences with others/management. By doing that, you missed an opportunity to work out a better solution. Q13. Correct: Question: I am part of an IT team at ARCADIS. Often, when I help employees with their laptops, I have access to privileged, professional and personal information. When I was configuring a co-worker’s computer, I noticed that he had sent confidential information to our competitor. What should I do? Your answer: I discuss this with my manager Q14. Incorrect:
Question: You have done a lot of business with a particular supplier over the last couple of months. The supplier is very friendly but has not sent an invoice for the goods delivered so far. After six months, you receive an invoice for EUR 2.000 and it even has a payment term of net 60 days. It can be paid in cash or it can be transferred to a numbered bank account. What do you do? Your answer: 2. I do not like the idea of cash payments, so I just transfer the amount to the bank account. Correct answer: 3. I tell the supplier that we cannot make any payments yet. Reason: Answer 2 is incorrect. Payments to a so-called numbered account with a bank are not permitted.
Q15. Correct: Question: I am an employee of ARCADIS. The current recession puts a lot of pressure on me and my colleagues to acquire assignments. Yesterday, it came to my attention that a local fashion retailer is planning to build a new office and is looking for an architect. I have looked into this company and its results have been fluctuating during recent years. Moreover, its activities are not very transparent; little is known on the working conditions in its production facilities. Personally, I really need a success. However, I doubt the profitability of this assignment and expect it to be high risk. What do I do? Your answer: I discuss the expected profitability and risk of the assignment with my supervisor before I make a decision. Q16. Correct: Question: I am a management secretary at ARCADIS. My boss comes to my desk and asks me to make travel arrangements for a trip to Bonaire for four persons, including flight and accommodation. He points out a (four star) hotel he likes and then casually mentions the fact that he will be traveling with his family. Next, he asks me to book the trip on the corporate account. What do I do? Your answer: I will report his request to the local Compliance Officer.
Score : 11/16 Status : Pass Return to Home Screen
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