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Kajang has transformed itself from a small old town to a big modern town by designing and developing new township such as Bandar Baru Bangi and Bandar Seri Putra as well as extending its CBD…Full description
1. SCOPE The Scope of new business business outlet at Toowoomba Toowoomba requires requires reviewing reviewing the associated risks that are important for further risk management for the new café. So, the risks related to human resource management, organizations health and safet and monetar operations are considered for the new café.
2. GOALS 2.1 Set up policy and procedure to guide staf role! b placing a set up like written polic and procedures manual will provide an eas and consistent access to café"s policies and procedures instead of the oral method that was used b #r. $urle. 2.2 Installation o water tan ! the establishment of water tank at café can help to preserve water for the whole da and will lead to less wastage of water and also help to control %nancial issues as mone will be saved b storing water and using limited amount of water. water. 2.! "raining staf to reduce water waste! b providing training to sta& about limited use of water can help in reduction of water bill and will directl lead to more savings. 2.# $eno%ate ca&! to change the old and unattractive look into a new and attractive one, need to change the furniture and the carpet.
!. A'AL(SIS
1. PEST Analysis
A. Political- The The 'ederal 'ederal (overnment presenting presenting %nes of up to )*+,+++ )*+,+++ for ecessive water breaches. The store currentl uses -1,+++lt per week. The water have been wasted under inappropriate was of usage such as using half full running dishwasher, washing fruits and vegetables under a fast running tap, Toilet Toilet are the single ush sstem and full watered for the non!
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Assessment Task 1
native ower plants. 3ith the establishment of a 3ater Tank, this will decrease water wastage.
). Econo*ic+ 3ater usage is not restricted in the café so water u tilization assumes a huge part. According to the new %nes accumulated b the government, water preservation needs to be thought seriousl about when opening the store. The momentum water use of the store is -1,*++ liters of water for ever week. This is clearl a lot of water so routines to moderate water need to be eecuted. There are a couple of thoughts have been eamined to monitor water usage, for eample,
•
•
4pgrade the current single ush toilets to double ush toilets5 this will cost )6,*++ to update. 7nstall a water tank in the ard for general utilization furthermore to water the non!local streaming plants.
These strategies will help to reduce the water utilization issues and also decrease the chances of %ne.
c. Social + The location of the store on the corner of the two main streets of the cit makes eas access for local customers and highl visible for tourists. The cafe will be attracting a large percentage of retirees because of the eas access to busses and the stores central location.
d. "ec,nology - The 'ederal (overnment"s 8ational /roadband sstem being in Toowoomba that would allow e9cient and e&ective video streaming and teleconferencing. 7 could manage meeting with :andlord and management team b videoconference and 7 less to drive to Toowoomba. 7ntroducing a 37'7 sstem will be bene%cial as it will attract more customers.
2. SWOT Analysis
a. Strengt,s ! The location of the store on the corner of the two main streets of the cit makes eas access for local customers and highl visible for tourists.
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$aving a prevalent choice of nourishments, for eample, the rice wraps no other bistro has accessible can bring a high business streak to the association.
-. eanesses+ the old and unattractive look of the café will push the customers far from the café and also the lack of promotion can also decline the number of customers so there is need to follow correct promotional methods to attract visitors.
c. Opportunities! b etending the number of bistros and providing other facilities like shopping centers along with café can help to epand the business. 3ith the new b!laws permitting bistros to grow their trail eating, this will likewise energize more clients and voagers to go to the bistro.
d. ",reats / the other co&eehouses are also looking to open a co&ee shop in this area this can cause loss in number of customers and income of the café. 7f the water will not be used in the limited wa then the government can put a %ne of )*+,+++ therefore it a big to the café.
#. "A)LE O0 S"AEOL3E$S Stae,older
Internal4e5tern al
$ole in process
Stae in process
7nternal
Standard of services
high
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Assessment Task 1
7nternal
?uali%ed chef prepare good food
high
Supervisors
7nternal
7n charge of the cafe
high
:andlord
eternal
@wner of place
$igh
public
eternal
customer
high
>hef
$EPO$" S677A$( The risks are identi%ed and the discussion with manager is done about the following risks • • • • • •
/anking risk theft of cash left on premises. :ikel ! reputationBbrand misfortune and punishment 2ossible! lack of inside controls like emploee management. 8o securit and control over mone like observing and recording. #anager"s travel risk phsical inCur. /!law >ompliance risk reputationBbrand loss and %nes.
8ow, the action will be taken to avoid there risks.