COMPONENTS GEN 2.pdf

OTIS

FIELD COMPONENT MANUAL

Worldwide Engineering

Part: No.:

GAA21000CJ_TS1

Vint Vintag age e: 01 / 1

Trouble shooting Guide (Draft)

ENGINEERING CENTER BERLIN

Page:

1/ 43

Date:

Nov. 8, 02

GeN2 T r o u b l e Sh Sh o o t i n g G u i d e

Authorization Date D1:

Draft

Running on PCB:

MCBIII: GAA26800KF1 TCBC TCBC:: GAA2 GAA268 680 00KA1, KA1,2 2,3

SPBC: GAA26800KB DCSS5: SS5: GAA GAA2435 4350BD1 0BD11 1

Software Ve Version:

MCBIII: GAA30762BAA TCBC: GAA230081AAB

SPBC: GAA30760AAB DCSS5: GAA30328AAE

Document Revision : Date

Author

Nov. 8, 02

M. Toutaoui

Pages

Comment Original Document

Copyright 2002, OTIS GmbH & Co. OHG Berlin. No part of this document may be copied or reproduced in any form or by any means without the prior written consent of OTIS GmbH & Co. OHG.

OTIS



ENGINEERING CENTER

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CONTENTS 1

Elevat Elevator or status status and failure failure classif classificat ication ion ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ... 5

2

Troubl Trouble e shootin shooting g flow flow chart chart ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ... 6

3

Visual Visual check check on E & I pane panell ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... 7

4

Manual Manual Rescue Rescue Operati Operation on (MRO) (MRO) ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... .. 11 4.1 Condit Condition ions s for not lifting lifting the brake brake via MRO ........ ............ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ....... ... 11 4.2 Brake release release checks checks ...................... ................................ ..................... ...................... ...................... ..................... ..................... .................. ....... 11

5

Failur Failure e handli handling ng on the SPBC SPBC ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... 12 5.1 Service Service Tool communic communication ation failures failures ..................... ................................ ...................... ...................... ...................... ................ ..... 12 5.2 Failures Failures displayed displayed on SDI....................... SDI................................. ..................... ...................... ...................... ...................... ..................... .......... 12

6

Failur Failure e handli handling ng on TCB TCBC.... C....... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... 15 6.1 Blinking Blinking event event messages................... messages.............................. ..................... ..................... ...................... ...................... ...................... ............... .... 15 6.2 Operating Operating system system related related failures failures ..................... ................................ ...................... ...................... ..................... ..................... ........... 17 6.3 Operationa Operationall control control subsyste subsystem m related related failures................. failures............................ ..................... ..................... ................. ...... 17 6.4 Motion Motion control control subsyste subsystem m related related failures......... failures................... ..................... ...................... ...................... ..................... ............ 19 6.5 Door Door contro controll subsy subsyste stem m related related failur failures es ........ ............ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ...... 20 6.6 Signaling Signaling subsystem subsystem related related failures ..................... ................................ ...................... ..................... ..................... ................. ...... 21 6.7 Group function function related related failures........ failures................... ...................... ...................... ...................... ...................... ....................... ................. ..... 21 6.8 System System related related failures failures ..................... ................................ ...................... ...................... ...................... ...................... ...................... ............... .... 22

7

Failur Failure e handli handling ng on MCBIII MCBIII ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ... 23 7.1 System System (SYS) related related messages................ messages........................... ...................... ...................... ...................... ...................... ................ ..... 23 7.2 Inverter Inverter (INV) related related messages.............. messages......................... ...................... ...................... ...................... ...................... ................... ........ 25 7.3 CAN bus related related messages................... messages.............................. ...................... ..................... ..................... ..................... ..................... ............. 26 7.4 Motion Motion commands commands (MC) related related messages messages ..................... ................................ ...................... ...................... ................. ...... 27 7.5 Analog Analog load weighing weighing (ALW) related related messages messages ..................... ................................ ...................... ..................... .......... 29 7.6 Motion Motion logic state (MLS) related related messages......... messages.................... ..................... ..................... ..................... ................... ......... 29 7.7 Drive Drive control control (DRV) related related messages messages ..................... ................................ ...................... ..................... ..................... .............. ... 31 7.8 Learn run (LRN) and encoder encoder adjustmen adjustmentt (ADJ) (ADJ) related related messages messages............ ....................... ........... 33

8

DCSS5 DCSS5 related related failure failures s ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... 35

OTIS



ENGINEERING CENTER

Part: No.:

GAA21000CJ_TS1



BERLIN

Page:

2/ 43

Date:

Nov. 8, 02

CONTENTS 1

Elevat Elevator or status status and failure failure classif classificat ication ion ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ... 5

2

Troubl Trouble e shootin shooting g flow flow chart chart ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ... 6

3

Visual Visual check check on E & I pane panell ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... 7

4

Manual Manual Rescue Rescue Operati Operation on (MRO) (MRO) ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... .. 11 4.1 Condit Condition ions s for not lifting lifting the brake brake via MRO ........ ............ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ....... ... 11 4.2 Brake release release checks checks ...................... ................................ ..................... ...................... ...................... ..................... ..................... .................. ....... 11

5

Failur Failure e handli handling ng on the SPBC SPBC ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... 12 5.1 Service Service Tool communic communication ation failures failures ..................... ................................ ...................... ...................... ...................... ................ ..... 12 5.2 Failures Failures displayed displayed on SDI....................... SDI................................. ..................... ...................... ...................... ...................... ..................... .......... 12

6

Failur Failure e handli handling ng on TCB TCBC.... C....... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... 15 6.1 Blinking Blinking event event messages................... messages.............................. ..................... ..................... ...................... ...................... ...................... ............... .... 15 6.2 Operating Operating system system related related failures failures ..................... ................................ ...................... ...................... ..................... ..................... ........... 17 6.3 Operationa Operationall control control subsyste subsystem m related related failures................. failures............................ ..................... ..................... ................. ...... 17 6.4 Motion Motion control control subsyste subsystem m related related failures......... failures................... ..................... ...................... ...................... ..................... ............ 19 6.5 Door Door contro controll subsy subsyste stem m related related failur failures es ........ ............ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ...... 20 6.6 Signaling Signaling subsystem subsystem related related failures ..................... ................................ ...................... ..................... ..................... ................. ...... 21 6.7 Group function function related related failures........ failures................... ...................... ...................... ...................... ...................... ....................... ................. ..... 21 6.8 System System related related failures failures ..................... ................................ ...................... ...................... ...................... ...................... ...................... ............... .... 22

7

Failur Failure e handli handling ng on MCBIII MCBIII ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ... 23 7.1 System System (SYS) related related messages................ messages........................... ...................... ...................... ...................... ...................... ................ ..... 23 7.2 Inverter Inverter (INV) related related messages.............. messages......................... ...................... ...................... ...................... ...................... ................... ........ 25 7.3 CAN bus related related messages................... messages.............................. ...................... ..................... ..................... ..................... ..................... ............. 26 7.4 Motion Motion commands commands (MC) related related messages messages ..................... ................................ ...................... ...................... ................. ...... 27 7.5 Analog Analog load weighing weighing (ALW) related related messages messages ..................... ................................ ...................... ..................... .......... 29 7.6 Motion Motion logic state (MLS) related related messages......... messages.................... ..................... ..................... ..................... ................... ......... 29 7.7 Drive Drive control control (DRV) related related messages messages ..................... ................................ ...................... ..................... ..................... .............. ... 31 7.8 Learn run (LRN) and encoder encoder adjustmen adjustmentt (ADJ) (ADJ) related related messages messages............ ....................... ........... 33

8

DCSS5 DCSS5 related related failure failures s ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... 35

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GLOSSA GLOSSARY RY ...... ......... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ...... ..... 36

10 Reports Reports for feedback......... feedback.............. ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........ 39 10.1 Elevator Elevator status status ...................... ................................. ...................... ...................... ...................... ..................... ..................... ...................... ................. ...... 39 10.2 Event Event logging logging list to be filled out out .................... ............................... ...................... ...................... ...................... ..................... ............. ... 40 10.3 Parameters Parameters relate related d to MCBIII MCBIII ....................... .................................. ...................... ...................... ...................... ...................... .............. ... 41 10.4 Parameters Parameters related related to TCBC ...................... ................................. ...................... ...................... ...................... ...................... ................ ..... 42 10.5 Parameter Parameter related related to DCSS5 DCSS5 ...................... ................................. ...................... ...................... ...................... ...................... ................ ..... 43

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INTRODUCTION The trouble shooting guide helps to analyze the failure when disturbances are occurring and describe the way how to proceed to repair the failure. The guide includes several parts concerning the different sub-components being part of the GeN2 system. The different parts of the t he trouble shooting guide are listed below. Part

Title

1

Elevator status and failure classification

2

Trouble shooting flow chart

3

Visual check on the E & I – Panel • LED’s SDI • Service buttons •

4

Manual Rescue Operation (MRO)

5

Failures handling on the service operation (SPBC)

6

Failures handling on the operating system (TCBC)

7

Failures handling on the drive system (MCBIII)

8

Failures handling on the door system (DCSS5)

9

Glossary

10

Feedback reports for root cause analysis including: • Elevator status • Error logging list • Parameter list (MCBIII, TCBC, DCSS5)

In case of failures which are not handled in this document and if the trouble is not located, then: 

Fill out the event logging report for: TCBC and/or MCBIII and/or SPBC and/or DCSS5



Note all remarks concerning the disturbance



Send the report back for root cause analysis

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1 Elevator status and failure classification For your own documentation only

Please mark with a cross the right status

Status

Observation

❏

elevator is running with failure

_________________________________________________

❏

elevator is blocked

_________________________________________________

❏

1) Floor:

_________________________________________________

a) Hoistway and car door opened

_________________________________________________

b) Hoistway door closed

_________________________________________________

❏

2) Between the floors

and

_________________________________________________

The list given below shows the possible failures related to the GeN2 electrical system. The failures are classified according to the corresponding root cause.

Failure occurring due to ...

Class

Safety chain (broken)

SAF

Defective parts: PCB, speed encoder, EPROM, EEPROM Switch, Sensor

DEF

Wrong wiring

WIR

Missing voltage (power supply)

POW

Input not available or missing signal

SIG

Wrong operation

OPE

Wrong parameter setup

PAR

Defective battery function

BAT

Wrong communication (CAN-bus)

COM

Wrong measurement

MEA

Sticky brake lining (speed encoder)

BRA

No failure, for information only

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Part:

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3 Visual check on E & I panel SPBC SERVICE PANEL BOARD with CAN This part includes: Contract speed information Battery charge status SPBC functionality and communication check

• • •


Signal CON-SPEED

BAT-CHARGE

MAINTENANCE

FAULT

SPB_OK

LED Status

What does the status mean

off

low / no speed; speed is lower than contract speed (v<85%v nom)

on

contract speed (vnom) on

blinking

Over speed as v>115%v nom during Normal run

OPE

off

Battery absent or over voltage fault

BAT

on

Fast charging

blinking

Pre-charge qualification

off

Pre-charge qualification / Fast charging

on

Maintenance charging

off

Pre-charge qualification/ Fast charging/ Maintenance charging

on

Battery absent or over voltage fault / charging fault

BAT

blinking

Charge pending (temperature out of range)

BAT

off

•

No power



Check the battery and power supply

POW

on

•

Self test failed



Replace the SPBC

DEF

blinking

SPBC local software is properly running, self test passed

off

SPBC supplied from controller

on

Not defined

BAT-MODE blinking

CAN_OK

For your own documentation only

•

'Battery mode'

•

main switch is off

BAT  

Check the power supply wiring from TCBC Operate main switch (OCB)

POW

DEF

off

CAN Bus not available (e.g. CAN wire is broken)

COM

on

Not defined

COM

blinking

CAN Bus available

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VISUAL CHECK on E & I panel (continued) SPBC SERVICE PANEL BOARD with CAN This part includes: • • • •

Information related to the MCB functionality The elevator status for a normal or inspection run Information related to the door function Information related to the safety chain


Signal GRP

NOR

LED Status



off

No Group function

on

Group function okay

on

Normal Mode

off

NAV, DTO, DTC, ATT, CHC, EFO, EFS, ISC, drive-fault

OPE

blinking

The Hoistway access detection (ACC)is active. Release through ERO or power off

OPE

OPE

on

ES

off

Inspection Mode (TCI or ERO operated) TCI-Lock function active (Top of car procedure not correctly followed) No emergency stop

DW

on

Door Wiring (Hoistway door contacts closed)

DFC

on

Door Fully Closed (Safety chain closed)

DOL

on

Door Open Limit ( front or rear ) reached

DOB

on

Door Open Button operated

INS

blinking

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VISUAL CHECK on E & I panel (continued) SPBC SERVICE PANEL BOARD with CAN This part includes the service buttons used for different needs, like Car call to top/bottom landing Cancel hall call Disable door operation Remote tripping/resetting • Brake release buttons REM service button •

Signal

LED Status


CCTL

on

Car Call to Top Landing (button is operated)

CHCS

on

Cancel Hall Call Switch (button is operated) Test button to display the errors at SDI, when car position is blinking

TEST CCBL

on

Car call to Bottom Landing (button is operated)

DDO

on

Disable Door Operation (button is operated)

NURF

on

Emergency Power Test (button is operated)

RTB

on

Remote Tripping Button (button is operated)

REB

-

RRB

on

Common Button for RTB & RRB Remote Resetting Button is operated

Note: RRB or RTB are only accepted if REB is pressed simultaneously BRB1

BRB2 REM REB & TEST

on

Brake supply apparent, Automatic Manual Brake Release and BRB2 ON

off

off

No voltage on brake supply connection (Pn: Brake) Voltage supplied for Automatic Manual Brake Release Also on at activated brake during normal run (voltage feedback) No voltage supplied for Automatic Manual Brake Release

off

Out of Service Button (not active)

on

-

Reset (start self test); not possible at Bat-Mode

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VISUAL CHECK on E & I panel (continued) SPBC SERVICE PANEL BOARD with CAN This part shows the errors displayed on the SDI, when the car position is blinking: •

•

The errors displayed on the SDI by pushing the TEST button (LED's are on) 8 green LED's for upwards 8 green LED's for downwards The elevator car status at the door zone

Please mark with a cross the displayed error

Signal

LED Status



15

UP

14 15 14 13 12

Received out of range parameters

PAR

12

Three encoder A faults, stored in E2PROM

DEF

11

11

10 9

10

HTS failure

DEF

9

DZI failure

SIG

8

Over speed was reached

MEA

7

No communication with master

COM

5

Battery failure

BAT

4

E2PROM failure

DEF

3

Measured direction does not match dictated direction

MEA

2

Encoder B failure

DEF

1

Encoder A failure

DEF

0

Task timing error

MEA

8

DZ 7 6 5 4 3 2 1 0

Signal

13

6

LED Status off

DZ

on

What does the status mean Outside Door Zone (No DZ Signal) Inside Door Zone (Interruption of Automatic Manual Brake Release, Buzzer)

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4 Manual Rescue Operation (MRO) 4.1 Conditions for not lifting the brake via MRO Possible state or message

Reason

SPBC is not in Battery mode

Controller is not switched off

Error # 4 on SDI is detected

E2PROM failed

Error # 7 on SDI is not detected

Communication with master is established


Over speed is detected (governor not tripped)


Encoder A error


Parameters are out of range

4.2 Brake release checks Function Activation of BRE

Button BRB1 BRB2 pressed

LED status BRB1 BRB2

Possible reason

If the car does not move, then: Key locked blinking blinking • empty battery due to a too long rescue operation • Parameters are not OK

•

Car in balance

What to do  

charge battery

set default values on TCBC: M-1-3-1-7  bring weights on the top of the car

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5 Failure handling on the SPBC 5.1

Service Tool communication failures

SVT: System Menu is not available (only SPBC) Possible reason

What to do

•

TCBC has no CAN connection



check CAN wire between TCBC and SPBC

WIR

•

TCBC is powered down



search cause for missing power

POW

•

TCBC is defect



replace TCBC

DEF

SVT: MCBIII is not available (only SPBC) Possible reason

What to do

•

MCBIII has no CAN connection



check CAN wire between TCBC and MCBIII

WIR

•

MCBIII is powered down



search cause for missing power

POW

•

MCBIII is defect



replace MCBIII

DEF

5.2

Failures displayed on SDI

When the car position is blinking, then an error has occurred. Press TEST button to display the errors at SDI. TEST shows event ‘00’ Possible reason •

hardware/software failure

What to do 

replace SPBC

DEF

SDI blinking in both directions while stopping. TEST shows event ‘01’ Possible reason •

no signals from encoder-track A

What to do 

check rescue encoder wiring

WIR



replace rescue encoder

DEF

SDI shows speed in both directions. TEST shows event ‘02’ Possible reason •

no signals from encoder-track B

What to do 


WIR




DEF

SDI shows speed in both directions. TEST shows event ‘03’ Possible reason • •

rescue encoder-track A and B are exchanged rescue encoder B is defect



What to do change SDI-DIR parameter (0->1 or 1->0) or exchange pin4 and pin 5 at SPBC




OPE DEF

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SDI mostly shows correct direction. TEST shows event ‘03’ Possible reason • • •

rescue encoder-track A and B are exchanged invalid phase shift between encoder– track A and B Rollbacks



What to do change SDI-DIR parameter (0->1 or 1->0) or exchange pin4 and pin 5 at SPBC




DEF



adjust the drive to prevent rollbacks

OPE

PAR

SDI blinking in both directions while running Possible reason •

no signals from rescue encoder

What to do 


SIG




DEF

TEST shows event ‘04’ Possible reason •

E2Prom of SPBC is defective. After loss of power the direction and scale of SDI is not reliable any more.

What to do 

Replace SPBC DEF

TEST shows event ‘05’ (only SPBC) Possible reason •

Battery is defect. The SPBC will have no power supply if the controller is switched off.

What to do 

Replace battery

BAT



check battery wiring

WIR


no CAN communication with master

What to do 

check power supply of TCBC

POW



check CAN_OK led at TCBC

COM



check CAN wiring between TCBC and SPBC

WIR



check ground connection between SPBC and TCBC

WIR

TEST shows event ‘08’ Possible reason

What to do

•

car has reached over speed



check encoder parameter EncoderWidth

DEF

•

OS safety contact has opened parameter NomSpeed is too small for this unit



reset contact check parameter NomSpeed

OPE

•



PAR


DZI is not wired / available

What to do 

check DZI and its wiring

WIR

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The HTS temperature is higher than the parameter HtsMax.



What to do Shut down the complete System. Wait until the environment temperature is cooling down at the floor with the E&I panel.

OPE


Encoder A fails 3 times



What to do erase events (at TCBC with SVT); check encoder A wire; start a controlled run



What to do check all parameters (see chapter ‘Communication / CAN messages to the SPBC’)

DEF


one or more parameters (received from TCBC) is out of range

PAR

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6 Failure handling on TCBC 6.1

Blinking event messages

wrongBoard Possible reason •

The software cannot identify the board.

What to do 

replace the TCBC.

DEF

Learn Run Possible reason • •

The drive package is performing its Learn Run The drive package is adjusting the encoder.

DoorBridge

What to do wait until the learn run is completed.

DW or DFC input has not been low while the door was opened. Possible reason

•

bridged door lock.

Switch INS

What to do 

check safety chain



This event is stored into EEPROM so that the ONLY way to bring the elevator into operation again is by using INS.

Elevator is taken out of service. Possible reason

•

SIG

Landing door was opened for longer than 2 seconds.



What to do This event is stored into EEPROM so that the ONLY way to bring the elevator into operation again is by using INS.

OPE

TCI-lock Possible reason

•

What to do The sequence to leave TCI-mode was  Correct steps are: 1. open door not correctly followed 2. switch TCI off 3. close door

OPE

1LS+2LS on Possible reason •

Limit switches 1LS and 2LS are active at the same time.



What to do Check power supply of the position reference system.



What to do Set I/O 691 to a valid address

POW

Adr-Check Possible reason •

Some RSL I/Os have to be programmed to a valid address and are not allowed to be set to 00-0 or 01-0. Currently only one I/O is checked: 691 – TCI

SIG

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SE-Fault Possible reason •

The car cannot start due to missing SE-signal

What to do 

Check the door bypass



What to do The drive is powered down to allow cooling.




SIG

1TH-Fault Possible reason •

The DBR-contact which is connected to the input 1TH is opened.

SIG


One of the contacts which is connected to the 2TH is opened.

SIG

PowerSave The drive package is currently switched off to save energy. start DCS! Possible reason •

•

Normal operation is not allowed until the Door Check Sequence has been completed successfully. The DCS is required again if one of the parameters TOP or BOTTOM is changed.



What to do Enter M-1-3-5 to start the DCS! OPE

Shutdown Possible reason

What to do

•

The drive reports a Shutdown



See event logging of MCBIII.

•

CAN-Communication not working



check CAN-wiring



check CAN-LEDs



What to do Switch on the car light switch/related setup: MCLS (697)



Check the car light relay/related setup: CLR (1000)

OPE COM

MCLS/SKL-3 Possible reason • •

Car Light Switch in Machine Room has been switched off Car Light Relay on top of car is dropped.

OPE

PAR

LBG/CSP-2 Possible reason •

Light Beam Gate has been active.

What to do 

check related setup: LBG (967)

PAR

OTIS



ENGINEERING CENTER

Part: No.:

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Vintage: 01 / 1


BERLIN

Page:

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Date:

Nov. 8, 02

SPB: HTS Possible reason •

Hall Temperature Sensor from Service Panel Board is activated. Car is shutdown at next commitable floor and taken out of service



What to do Wait until the temperature is lower than parameter SPBtemperature

SPB-Comm. Possible reason •

6.2

CAN-Communication to SPBC is not working.

What to do 

check CAN-wiring



check CAN-LEDs

COM

Operating system related failures

Task Timing software entered endless loop W_Dog Reset watchdog circuit on LCBII was triggered Illegal Int illegal interupt was executed CanTxFull CAN messages cannot be sent CanBusOff CAN communication has been restarted MCB-Comm. No CAN connection to the drive SPB-Comm. No CAN connection to the SPBC Note: the above information (wrong software run and communication) is for engineering only

6.3

Operational control subsystem related failures

OpMode NAV OCSS is not available due to drive fault (e.g. drive-fault (NR). This mode is also active after INS before the COR starts EPO shutd. Possible reason •

car is not able to run during EPO; the next car is allowed to recover

What to do 

related setup: NU (017) NUSD (018) NUSG (019)

OPE

OTIS



ENGINEERING CENTER

Part: No.:

GAA21000CJ_TS1

Vintage: 01 / 1


BERLIN

Page:

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Date:

Nov. 8, 02

OpMode DTC Possible reason •

door was not able to close (missing DCL, DFC or DW) within timeout

What to do 

related setup DCL (694) RDCL (695) DOOR, REAR DTC-T

SIG

OpMode DTO Possible reason •

door was not able to open (missing DOL) within timeout

What to do 

related setup DOL (000) RDOL (544) DOOR, REAR DTO-T

PAR

OpMode DCP Possible reason •

car was not able to answer a call within timeout (e.g. door was held open manually)

What to do 

related setup DCP-T

PAR

PDS active Possible reason •

partition door switch is opened

What to do 

related setup PDD (784)

PAR

DS bypass Possible reason •

Malfunction of Disable Door Switch Relays (DDSR) for Generic Firemen Service.

What to do 

related setup DDSRC (970)

PAR

EEC bypass Possible reason •

Malfunction of Disable Emergency Exit Contact Relay (DEMERC) for Generic Firemen Service.

What to do 

related setup DEMERC (971)

PAR

OTIS




BERLIN

A correction run was performed (e.g. after INS, NAV)

/ES in FR

ES-input was activated during Fast Run

/ES in SR

ES-input was activated during Slow Run

TCI/ERO on

TCI or ERO has been switched on

SE-Fault

SE signal is missing Possible reason

The car cannot start due to missing SE-signal

/DZ in NST

•



Date:

Nov. 8, 02

Check the door bypass

SIG

The inputs signals 1LV, 2LV on MCBIII are missing CAN-Communication not working



What to do Check the input signals on MCBIII



check CAN-wiring



check CAN-LEDs

SIG

COM

car door has been opened during Fast Run Possible reason

DFC input signal is missing

/DFC in SR

What to do 

check the signal

SIG

car door has been opened during Slow Run Possible reason

•

19/ 43

DZ-signal was lost or not detected at all after having stopped

/DFC in FR •

Page:

What to do

Possible reason •

GAA21000CJ_TS1

Motion control subsystem related failures

Correct.Run

•

No.:

Vintage: 01 / 1

ENGINEERING CENTER

6.4

Part:

DFC input signal is missing

What to do 

check the signal

SIG

DrvShutdown Possible reason • •

The drive reports a Shutdown CAN-Communication not working

What to do 

See event logging of MCBIII.



check CAN-wiring



check CAN-LEDs




OPE COM


The DBR-contact which is connected to the input 1TH is opened.

SIG

OTIS



Part: No.:

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Vintage: 01 / 1

ENGINEERING CENTER


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Page:

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Date:

Nov. 8, 02


One of the contacts which is connected to the 2TH is opened.




SIG

RSL Adr Chk Possible reason •

Some RSL I/Os have to be programmed to a valid address and are not allowed to be set to 00-0 or 01-0. Currently only one I/O is checked: 691 – TCI



What to do Set I/O 691 to a valid address related setup: TCI(691) PAR

PowerSave Possible reason •

The drive package has been powered on

/DW in FR

What to do 

related setup: PDR-D

landing door has been opened during Fast Run Possible reason

•

DW input signal is missing

/DW in SR

What to do 

check the signal

6.5

SIG

landing door has been opened during Slow Run Possible reason

•

PAR

DW input signal is missing

What to do 

check the signal

SIG

Door control subsystem related failures

DBP: dfc_SE Possible reason •

While the door was opening or fully opened, the door bypass was found to be inactive (DFC low or SE h igh)

What to do 

related setup: EN-RLV , EN-ADO

PAR

DCL in [ ] Possible reason •

(R)DCL was active while the door was fully opened

DoorBridge

What to do 

related setup DCL (694) RDCL (695

PAR

DW or DFC was not low during the last door cycle Possible reason

What to do

•

the safety chain is bridged

•

remove the bridge

SAF

•

the Door Bypass is defect

•

check the door bypass

DEF

OTIS



Part: No.:

GAA21000CJ_TS1

Vintage: 01 / 1

ENGINEERING CENTER


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Page:

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Date:

Nov. 8, 02

DOL:alw. on Possible reason •

(R)DOL was active while the door was fully closed. This event is also logged when the fuses of the door system are burned. This event is not logged within the first 40 seconds after system startup.

What to do 

related setup DOL (000) RDOL (544)

PAR

Hwy Access Possible reason •

6.6

Landing Door was opened.

What to do 

see description for blinking message 'Switch INS'

Signaling subsystem related failures

RSL parity

Two remote stations with the same address are connected to the same link Possible reason

•

What to do 

Wrong connection

RSL sync

Check the RS connections

WIR

Synchronization lost on remote serial link Possible reason

•

OPE

Line terminator is defective

What to do 

Change the line terminator

6.7 Group function related failures RNG1 msg data error on Duplex/Triplex ring RNG1 time no ring messages received from other car for a specific time RNG1 sio framing error on Duplex/Triplex ring RNG1 tx ring messages couldn't be sent in an appropriate time

DEF

OTIS



ENGINEERING CENTER

No.:

GAA21000CJ_TS1

Vintage: 01 / 1


BERLIN 6.8

Part:

Page:

22/ 43

Date:

Nov. 8, 02

System related failures

•

The Service Panel Board detected a malfunction which hinders a manual rescue operation with SPBC and SDI. Possible reason What to do  Press the SPBC-buttons REB + DDO simultaneously to defective speed encoders for SDI locate the error. defective E2PROM on SPBC

•

Missing battery for SPBC

SPB-Alert

•

DEF DEF BAT

SPB:TempHTS Possible reason •

The Service Panel Board detected an over temperature.

What to do 

related setup SPB-Temp

PAR

OTIS



Part: No.:

GAA21000CJ_TS1

Vintage: 01 / 1

ENGINEERING CENTER


BERLIN

Page:

23/ 43

Date:

Nov. 8, 02

7 Failure handling on MCBIII Actual errors: <2> <2> <1> ;saved errors: <2> <2> <2> 7.1

System (SYS) related messages

SYS : Warmstart

Software reset without power reset

Possible reason •

•

•

What to do 

defective EPROM

time was not sufficient to store all occurred events into the saved event logging



hardware problem



SYS : Shut down

the error which caused the shut down is displayed with

SYS : DDP

MEA

change MCBIII

DEF



What to do Message allows a quick overview over the last shut downs, for further information refer to the concerned event.

What to do

•

DDP time exceeded (default: 20 sec)



LV magnet is missing

•

The time between two positive edges of LV-magnets was shorter than the DDP time adjusted by SVT.



The DDP time error is often caused by other events.

SYS : E2P failure

•

EEPROM writing or reading problems

no EEPROM on the MCBIII defective EEPROM

What to do  



defective MCBIII

SYS : E2P Default

plug EEPROM correctly start self test: M-2-3 - 0 = Self test was not yet executed - ? = Executing the self test - + = Self test O.K. - = Self test not O.K. if negative, then change EEPROM change MCBIII

DEF

DEF

DEF

All parameters are set to their default values.

Possible reason •

SIG

MEA

Possible reason •

OPE

The elevator is blocked (DDP time error) Possible reason

•

DEF

A run was interrupted because of a shut down error.

Possible reason •

start self test: M-2-3 - 0 = Self test was not yet executed - ? = Executing the self test - + = Self test O.K. - = Self test not O.K. if negative, then change EPROM the error can be neglected if it occurs in the saved event logging

The unit is not able to run with default values.



What to do If the parameters were stored by SVT (M-3-7) the setup can be reload by SVT (M-3-8). Otherwise the unit has to be readjusted again.

PAR

OTIS



Part: No.:

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Vintage: 01 / 1

ENGINEERING CENTER


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Page:

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Date:

Nov. 8, 02

SYS : E2P InvPara

• •

Any parameters stored in the EEPROM are outside the range of their minimal or maximal values. Possible reason What to do Note all parameters, set DEFAULT parameters, readjust  error occurs when the EEPROM is the parameters again. removed and replaced with new one  Change EEPROM. EEPROM self test (M-2-3) failed

PAR DEF

Sub-code for further information: Press or p

•

number of parameter which is out of range (EEPROM(p): information for Engineering only

SYS : ParaConflkt

The parameter ConNmot is inconsistent with other parameters.

Possible reason •

The maximum INS SPE is at synchronous speed of the motor, the maximum NOM SPE is at 110 % of the synchronous speed of the motor.

SYS : Power fail

What to do 

Check the parameters: CON SPE , ConNmot , Motor Type (M-3-1-GOON), MotFnom, MotNom (M-3-5-1-GOON), INS SPE , NOM SPE (M-3-2-GOON).

PAR

The line voltage was outside its specified range for a short time (e.g. one phase is lost).

Possible reason

What to do

•

voltage loss (line)



check line connections L1 to L3

POW

•

short voltage drop or voltage variation



verification of line voltages with recorder necessary

POW

SYS : < 24V Supply

24V power supply is missing on MCBIII

Possible reason external short circuit in the 24VDC power supply



•

defective MCBIII



What to do switch off the unit, remove all plugs, out of P1, then switch on the inverter and check if an error message will indicate, if not then the wiring is faulty change MCBIII

•

defective PDB



change inverter section

•

SYS : < 15V Supply

What to do

see error 'SYS: <24V Supply'

SYS : Inv-Relay

POW

Inverter relay dropped, will logged at switch off of the inverter each time

Possible reason •

•

DEF

DEF

Inverter relay dropped.

Possible reason •

POW

Power save mode is active: The error is logged every time when the inverter is switched off by removing HL1 or 110V. The drive blocks if one inverter or safety error occurs several times in series.

What to do 

information only OPE



refer to error 1 ”SYS: Shut Down” OPE

OTIS




BERLIN

GAA21000CJ_TS1

Page:

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Date:

Nov. 8, 02

Not all events have been stored during last power-OFF

Possible reason •

No.:

Vintage: 01 / 1

ENGINEERING CENTER

SYS : not all err

Part:

Too much errors have been logged before power has been switched off. Some events and/or maintenance information may be lost.

What to do Notify all saved error events and clear error logging.  MEA

1LS and 2LS are activated at the same time. The input display (M-1-2-goon) can be compared to the TCBC input display Possible reason What to do

SYS : 1LS + 2LS

•

faulty wiring



check wiring

WIR

•

defective sensor



change sensor

DEF

•

voltage of LS sensors is missing



check voltage supply

POW

•

defective MCBIII



change MCBIII

DEF

SYS : ADC Offset

Zero reference for A/D converter invalid

Possible reason

What to do

•

line voltage variation




POW

•

defective MCBIII



change MCBIII (if occurs permanently)

DEF

•

defective inverter



change inverter (if occurs permanently)

DEF

7.2

Inverter (INV) related messages

INV : > Volt DC

DC link voltage too high

Possible reason 

•

wrong or defective brake resistor (DBR) faulty wiring to the DBR

What to do Switch off, wait until DC link capacitor is discharged, measure DBR; change if necessary.



check wiring

WIR

•

defective inverter



change inverter

DEF

•

DEF

INV : > Heat Packg

•

IGBT heat sink temperature exceeded, fault message occurs 10 °C before shut down (err. = 80°C, fatal e. = 90°C). Possible reason What to do  test fan: M-2-7 The fan should run with fast speed for one minute DEF defective fan after activating this test. change the fan if necessary DEF clean / exchange air filters  dusty / clogged air filters

•

defective temperature sensor

•



change inverter

DEF

INV : < Volt DC

Low DC link voltage (<350 V at 480 V package). The message is displayed (not stored) after switch off of the inverter Possible reason What to do

•

loss of line voltage



check wiring of line voltage supply

POW

•

line voltage is too low




SIG

OTIS




BERLIN

• •

Page:

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Date:

Nov. 8, 02

What to do

short circuit in the motor cable or earth leakage defective PDB



check motor cable



change inverter

defective inverter (error occurs permanently)



change inverter

INV : > Curr Motor

GAA21000CJ_TS1

Short circuit in transistor modules.

Possible reason •

No.:

Vintage: 01 / 1

ENGINEERING CENTER

INV : > Curr IGBT

Part:

WIR DEF DEF

Motor current exceeds 240% of the inverter current.

Possible reason •

power of inverter is too low



•

short circuit in the motor or earth leakage



What to do check inverter power: reduction of acceleration rate may help ( <3> <2> ACC) check motor and motor cable

•

faulty encoder signals



check encoder, encoder cable

INV : Temp meas

•

ambient temperature is very low (< 5°C) defective Temp. sensor (error occurs permanently)

INV : brake chopp

WIR

WIR

Temperature measurement at the heat sink does not work correctly

Possible reason •

PAR

  

What to do Check monitored IGBT heat sink temperature: M-2-1 verify temperature in machine room change inverter, danger of overheating for MCBIII or inverter

MEA

DEF

Brake IGBT has a short circuit or is not connected

Possible reason

What to do

•

DBR not properly connected



check connection of DBR

WIR

•

defective Brake IGBT



change Inverter

DEF

7.3

CAN bus related messages

CAN: BusOff

generated by CAN bus software

Possible reason •

•

CAN Bus disconnected

defective MCB_III

What to do 



check the connection: P6 Pin1: VRS 30VDC P6 Pin2: CAN_H P6 Pin3: CAN_L P6 Pin4: HL2 change MCB_III

CAN: CAN error

Generated by CAN bus software

CAN: OPB_Init

Initialization after power on failed

CAN: TxQueueFull

COM

DEF

Generated by CAN bus software No message received from TCBC concerning the state of the 1LS/2LS limit switches CAN:1/2LSUndefnd over the last 4 seconds. Information for engineering

OTIS



Part: No.:

GAA21000CJ_TS1

Vintage: 01 / 1

ENGINEERING CENTER


BERLIN

Page:

27/ 43

Date:

Nov. 8, 02

7.4 Motion commands (MC) related messages MC: EMERGNCY ST

A normal run was interrupted by the safety chain.

Possible reason •

safety chain was disconnected

M C: Command Lst



What to do Check UIB, DIB: for detailed information refer to OCSS (INS / ES / DW / DFC)

Invalid motion command from TCBC

Possible reason •

SAF

defective MCBIII or TCBC

What to do 

change MCBIII or TCBC

DEF

Sub-code for further information: Press or e=1

Motion command lost during normal run

e=2

Motion command lost during reduced run

e =3

Motion command lost during emergency creep run

e =4

Motion command lost during relevelling run

e =5

Motion command lost during inspection run

e =6

rescue run or emergency run requested but car is in door zone

e=9

Motion command lost during rescue run

MC: FR w/o Learn

Normal run is not possible without pr evious successfully learn run.

Possible reason •

learn run not performed

MC: MC + Safety Ch

What to do 

learn run has to be performed

OPE

Motion Command of TCBC does not fit to feedback UIB, DIB

Possible reason

What to do

•

faulty wiring



correct wiring

WIR

•

defective MCBIII input The input signal change was to fast at inspection mode



change MCBIII ignore

DEF

•

MC: Encodr adj?



MEA

no initial encoder adjustment has been done

Possible reason •

after manual rescue operation

•

when the brake replacement is done without manual rotation of the machine



What to do perform encoder adjustment routine (M-4-2) OPE

Inspection runs are allowed w/o TCBC support, normal runs are prohibited. Fatal error because UIB/DIB signals available but no commands from TCBC for normal run Possible reason What to do

MC: OCSS disabld

•

Parameter 'MCB operate' is set to 1



set parameter 'MCB operate' (M-3-1-goon) to 0

PAR

OTIS



No.:

GAA21000CJ_TS1

Vintage: 01 / 1

ENGINEERING CENTER


BERLIN MC: Chk SW Sig

Part:

Page:

28/ 43

Date:

Nov. 8, 02

incorrect state of SW signal, SW-signal indicates switching state of main contacts

Possible reason

What to do

•

faulty SW contactor



check inputs SW

SIG

•

faulty wiring



check wiring

WIR

•

defective MCBIII



change MCBIII

DEF

MC: Chk DBD Sig

incorrect state of DBD signal (1 = Stop , 0 = run)

Possible reason

What to do

•

faulty SW1, BR or BY



check inputs, SW, BR or BY

SIG

•

faulty wiring



check wiring

WIR

•

defective MCBIII



change MCBIII

DEF

MC: Chk RDY Sig

incorrect state of RDY signal

Possible reason •



defective MCBIII

MC: Chk BS1/BS2

What to do change MCBIII

DEF

incorrect state of Brake Switch signal

Possible reason

What to do

•

faulty BS sensors or wiring



check BS sensors / wiring

DEF

•

Brake does not lift



check brake circuit / mechanic

DEF

Sub-code for further information: Press or (description is valid only for "BrakeSwType = 3") e = 11

Scenario 1

BS1 expected ON detected OFF

e = 12

Scenario 1

BS2 expected ON detected OFF

e = 13

Scenario 1

both BS1 and BS2 expected ON detected OFF

e = 21

Scenario 2 & 3

BS1 expected OFF detected ON

e = 22

Scenario 2 & 3

BS2 expected OFF detected ON

e = 23

Scenario 2 & 3

both BS1 and BS2 expected OFF detected ON

OTIS



No.:

GAA21000CJ_TS1

Vintage: 01 / 1

ENGINEERING CENTER


BERLIN 7.5

Part:

Page:

29/ 43

Date:

Nov. 8, 02

Analog load weighing (ALW) related messages Load weighing calibration not performed at start of a run. Run is started with pre-torque for balanced load. Possible reason What to do

ALW:No LoadW Cal

•

LW calibration not performed

ALW:LoadW Sensor



perform load weighing calibration

OPE

Invalid load weighing input values.

Possible reason

What to do 

•

defective LWB



check connection P6 Pin1: VRS 30Vdc P3 Pin1: 24 VDC (derived from VRS) (load sensors may use another 24V source) P3 Pin2: sensor signal P3 Pin3: sensor signal P3 Pin4: HL2 change LWB

•

defective load sensor



change sensor

DEF

•

defective MCB_III



change MCB_III

DEF

•

missing connection

MLS : < ACC Dist

7.6

secondary effect of Emergency Stop, Shut Downs, Correction runs



•

•

OPE

The distance for the deceleration is too short. The car stops without creep speed.

Possible reason

•

What to do check other occurred errors

Motion logic state (MLS) related messages

MLS : < Dec Dist •

DEF

The car did not reach the nominal speed.

Possible reason •

SIG

secondary effect of Emergency Stop, Shut Downs, Correction runs it is possible that the MCBIII has miscount The actual floor distance does not correspond to the learned floor distance.



What to do check other occurred errors



check other occurred errors



start learn run again

Parameter 'T_creep' too small



MLS : Stop in LS

OPE

MEA

OPE

increase parameter 'T_creep' (M-3-3- goon)

PAR

Limit switch 1LS / 2LS versus run direction.

Possible reason

What to do

•

faulty 1/2LS sensors or wiring



check LS wiring

WIR

•

TCBC or CAN bus error



check LS inputs on TCBC

COM

MLS : TCB Inp Error

TCBC command GOTO floor: Target < Bottom floor or Target > TOP floor

Possible reason •

parameter mismatch



What to do check TOP FLOOR , BOTTOM FLOOR on MCB_III and TCBC

PAR

OTIS




BERLIN

•

correction run Parameter '1LS DLY' is too small.

MLS : 2LS Ini Dec

•

30/ 43

Date:

Nov. 8, 02

 

ignore Increase parameter '1LS DLY' (M-3-3-goon). After that the deceleration distance for a correction run is to be checked, if it is still sufficient. A corr ection run is released after an inspection run.

PAR

Deceleration in the top landing initiated by 2LS.

correction run Parameter '2LS DLY' is too small.

MLS: RLV-Count

Page:

What to do

Possible reason •

GAA21000CJ_TS1

Deceleration in the bottom landing initiated by 1LS.

Possible reason •

No.:

Vintage: 01 / 1

ENGINEERING CENTER

MLS : 1LS Ini Dec

Part:

What to do  

ignore Increase parameter '2LS DLY' (M-3-3- goon). After that the deceleration distance for a correction run is to be checked, if it is still sufficient. A corr ection run is released after an inspection run.

PAR

Too much consecutive relevelling runs (more than 4)

Possible reason

What to do

•

relevelling speed too high



check parameter REL SPE

PAR

•

defective hoistway switch



check magnets and hoistway switches

DEF

UIS or DIS missed passing a door zone. The message is generated in the moment when the relevelling conditions are fulfilled. Relevelling run is not performed. Possible reason What to do

MLS:UIS/DIS miss

•

missing UIS or DIS sensor or wiring



check sensors and wiring

SIG

LV signal was not detected during creeping, although the creep time reached 67% of DDP time. The message is displayed when the error is occurring eight times Possible reason What to do secondary effect of Emergency Stop,  check other occurred errors OPE Shut Downs, Correction runs it is possible that the MCBIII has mis-  check other occurred errors MEA count  check magnets and sensors by an INS RUN missing LV magnet or defective senDEF sors check LV1, LV2 relays and LVCT time using a slow INS  only one LV signal was detected at SIG RUN (CREEP SPE has to be reduced too). units with 1LV and 2LV

MLS : LV Missed

• • • • •

defective MCBIII

• •

change MCBIII

DEF

Levelling zone lost, deceleration distance too short, see error 'MLS
MLS : LV Lost

•



OTIS




BERLIN

• • •

•

7.7

31/ 43

Date:

Nov. 8, 02

What to do 

ignore



missing LV magnet or defective sensors only one LV signal was detected at units with 1LV and 2LV



check this parameter check magnets and sensors by an INS RUN



MEA

check LV1, LV2 relays and LVCT –time using a slow INS RUN (Creep SPE has to be reduced for this test ).

distance between sensor and magnet is not correct defective LV sensors

SIG

What to do 

check distance between sensor and magnet

COM



change sensors

DEF

Encoder warning

Possible reason •

possible electrical noises caused by bad shielding or ground /earth wiring



What to do check shielding / earth connections

•

temporary bad contacts



check wiring / connectors to encoder

DRV: Encoder Err

WIR WIR

Encoder error

Possible reason

•

DEF

Drive control (DRV) related messages

DRV: EncoderWarn

•

PAR

LV-signals rebound longer then 20 ms

Possible reason •

Page:

miscounting of door zones at INS operation parameter TOP FLOOR is not correct

MLS : LV Trig Err

GAA21000CJ_TS1

MCBIII has miscount.

Possible reason •

No.:

Vintage: 01 / 1

ENGINEERING CENTER

MLS : LV Count Err

Part:

What to do

spikes on the index pulse wires caused by bad shielding or ground /earth wiring



check shielding / earth connections

WIR

temporary bad contacts



check wiring / connectors to encoder

WIR

Over speed: the motor turns 10% faster than the dictated speed profile. The message is displayed when the error is occurring four times Possible reason What to do

DRV : > Speed

•

parameter is incorrect

DRV : < Speed



Check the parameter 'Sys Inert' (M-3-1-goon)

PAR

Low speed : the motor turns 45% slower than the dictated speed profile .

Possible reason

What to do

•

defective encoder



Check encoder, use SVT-Menu ”PVT” (M-2-6).

DEF

•



•

parameter is incorrect.



Change MCBIII Check the guide and distance between guides, check the inertia of motor and gear. Check the parameter 'Sys Inert' (M-3-1-goon)

DEF

•

defective MCBIII Inertia of the whole system is too big.



MEA

PAR

OTIS



No.:

GAA21000CJ_TS1

Vintage: 01 / 1

ENGINEERING CENTER


BERLIN DRV : Rollb Start

Part:

Page:

32/ 43

Date:

Nov. 8, 02

Rollback at start

Possible reason

What to do check start-related parameters

 Start-Stop-parameters are set incorrectly check / adjust load-weighing device  Load-weighing device does not work • correctly or is not correctly adjusted Sub-code for further information (Press or )

•

s

•

Rollback at stop

Possible reason

What to do check stop-related parameters

 Start-Stop-parameters are set incorrectly Sub-code for further information (Press or )

•

•

PAR

measured max. rollback distance in [mm]

DRV : Encoder Dir

the sequence of the encoder signals is reversed

Possible reason •

OPE

measured max. rollback distance in [mm]

DRV : Rollb Stop

s

PAR

Encoder wrong direction

What to do 

Change the parameter 'Encoder Dir'

PAR

Motor current exceeds 200% of nominal current for more then 3 seconds. The message is displayed when the error is occurring four times Possible reason What to do

DRV : OverLd >Time

•

acceleration rate is too high



decrease acceleration rate ”DEC ” (M-3-3-goon)

PAR

•

power of inverter is too small



check power of inverter and motor

OPE

•

fly wheel inertia is too big



reduce fly wheel

COM

Sub-code for further information (Press or ) t=3

•

3 sec general overload

DRV: Overload

Overload (warning): see error 'DRV: OverLd >Time

Possible reason

What to do

•

acceleration rate is too high



decrease acceleration rate ”DEC” (M-3-3-goon)

PAR

•

power of inverter is too small



check power of inverter and motor

OPE

•

fly wheel inertia is too big



reduce fly wheel

COM

OTIS



Part: No.:

GAA21000CJ_TS1

Vintage: 01 / 1

ENGINEERING CENTER


BERLIN

Page:

33/ 43

Date:

Nov. 8, 02

The current of one motor phase is zero. The message is displayed when the error is occurring four times Possible reason What to do check motor wiring, connectors and SW contacts  • the motor wiring is disconnected WIR (between inverter and motor) check power of inverter and motor  power of inverter is too high • OPE (current <10%) Sub-code for further information: Press or DRV: Phase Down

p =1

Phase-check failed: no current in motor phase 1

p =2


p =3


p = 10

Phase-check failed: no current in all motor phases

p = 20

invalid combination during current phase-check: current in single-phase only (possible leakage current)

Speed controller output (motor torque & current) has reached the internal limit see error "INV: >CURR MOTOR" Possible reason What to do check inverter power reduction of acceleration rate may  power of inverter is too low OPE help ( <3> <2> ACC) check motor and motor cable  short circuit in the motor or earth WIR leakage  WIR check encoder, encoder cable faulty encoder signals

DRV: I Overload

• • •

7.8

Learn run (LRN) and encoder adjustment (ADJ) related messages

LRN : Learn abort

Learn run was aborted because of an error

Possible reason •

Learn run was aborted

LRN : < Mag Len

What to do 

faulty floor will displayed in Error Logging

LRN : > Mag Len




LRN : Mag Len Var



DEF

What to do use magnet with the right length

DEF

Length of used magnets is varied.

Possible reason •

What to do use magnet with the right length

Length of magnet is too long (maximum 450 mm)

Possible reason •

OPE

Length of magnet is too short (minimum 170 mm)

Possible reason •

see Error Logging ( <2> <1>)




What to do use magnets with the same length

DEF

OTIS




BERLIN


LRN : > Floor Dist

GAA21000CJ_TS1

Page:

34/ 43

Date:

Nov. 8, 02

Distance between 2 door zones is too short (minimum 170 mm)

Possible reason •

No.:

Vintage: 01 / 1

ENGINEERING CENTER

LRN : < Floor Dist

Part:

What to do 

check distance

MEA

The run time at contract speed between 2 landings is more then 52 seconds.

Possible reason •

Floor distance is too large.



What to do Check floor distance, install intermediate landing if necessary

•

The positive edges of LV were not read correctly.



see error 'MLS: LV trig err'

LRN : Too many LV

MEA

It will be count more floors at learn run then adjusted by SVT (Top Floor).

Possible reason •

MEA

parameter TOP FLOOR is incorrect

What to do 

Check parameter 'TOP FLOOR' (M-3-1-goon).

Encoder adjustment has been aborted by a shutdown. Sub-code for further information: Press or Sub-code with possible reason What to do e=1 Check the parameter for motor type  wrong motor type • Measure the stator resistance of the motor with Multime ter and compare with your duty and speed 630kg @ 1,0m/s with motor 502  RS = 1,65 Ω 630kg @ 1,6m/s with motor 500  RS = 0,72 Ω 1000kg @ 1,0m/s with motor 503  RS = 0,95 Ω 1000kg @ 1,6m/s with motor 501  RS = 0,40 Ω Note: measuring between 2 motor phases: double R S value e=2  Change MCBIII • MCBIII is defect e=3 e=4 No encoder pulses detected  Check the electrical connection from encoder to MCBIII • Check the encoder, replace the encoder if it is defect  e=5 Change MCBIII  • No movement of motor shaft  Sticky brake lining

PAR

ADJ: EncAdj err

e=6 e=7 e = 10 e = 11 e = 12

PAR

DEF

MEA

BRA

•

SW: invalid software state



For engineering only

OPE

•

Wrong motor type parameter



Change the parameter 'Motor Type'

PAR

•

No movement of motor shaft



Sticky brake lining

BRA

•

Safety chain opened during adjustment Adjustment aborted regarding other error UIB / DIB released during adjustment in ERO mode



Check the safety chain parts and wiring



Check the errors with same run number



Check UIB and DIB:

• •

ADJ: Auto-Encadj For information only

Drive performs automatic encoder adjustment (e.g. after manual rescue operation (MRO) during power-OFF)

SAF

OPE

SIG

OTIS



ENGINEERING CENTER

No.:

GAA21000CJ_TS1

Vintage: 01 / 1


BERLIN

8

Part:

Page:

35/ 43

Date:

Nov. 8, 02

DCSS5 related failures Peak output current greater than 7 A. If this event occurs 3 times within 120 sec, the DCSS switches into locked mode. Possible reason What to do

Inverter Prot

• •

Inverter is defect Motor is defect



check the inverter



Check the motor windings (about 60 … 70 a motor with 100 W)

DEF

Ω/winding

for

DEF

Motor current was for 10 sec higher than setup limit. If this event occurs 3 times within 120 sec, the DCSS switches to lock mode. Possible reason What to do

Motor Protect

•

Wrong motor selected

•

Motor is defect



Check the parameter setup for motor type: 3-2-5



Check the motor windings (about 60 … 70 a motor with 100 W)

Ω/winding

PAR

for

Reduced pulses from encoder are measured. DCSS switches into INI mode. This error does not mean, that the error comes from the encoder itself. Please Encoder Err follow the steps explained below. If the door does not work correctly then replace the encoder Possible reason What to do When occurring many times:  The door mechanic is shortly • Start open/close door command and check the position blocked, e. g. disturbance caused by Monitor the door status: 3-1-1 (Position: …. mm) a passenger When occurring occasionally:  Start the continuous run: 3-4-2 and check the position Monitor the door status: 3-1-1 (Position: …. mm) Check the wiring and the connection  • Encoder wiring or connection • •

Bad fixation of the encoder One or two tracks of the encoder are damaged

 

Check the fixation Replace the encoder

DEF

OPE

OPE

WIR OPE DEF

Indicates that the check sequence for the discrete interface failed three times. DCSS is set into locked mode Possible reason What to do

3wireComFail

•

the communication failed



Start the check sequence : 3-2-4

COM

DCSS out of order, serious event occurred. DCSS is de-energized and does not react on commands Possible reason What to do Unlock DCSS performimg power down – power up se Motor Protect event, or quence or SVTOOL key-sequence ‘shift 5’ InverterProt event, or OPE ( s ee the above giv en detailed information ) 3wireComFail event

System Locked

• • •

A problem could occur if the memory is full during a maintenance cycle. After each maintenance cycle time the event logging is to be deleted. Possible reason What to do  delete logging to free memory Event logging memory full MEA

Logging Full

•

OTIS



No.:


Page:

36/ 43

Date:

Nov. 8, 02

9 GLOSSARY 1LS 1LV 1TH 2LS 2LV 2TH ACC ADC ADJ ALB ATT BAT BOT FL BRA BRB BS BS1 BS2 BY CAL CAN CB CCBL CCTL CDL CHC CHCS CHK CLR COM CON SPE CRE SPE CRP CSP-2 DBD DBP DCL DCP DCS DCSS5 DDO DDP DDSR DEC DEF DEMERC DFC DIR DIS DIST DLY DOB DOL DRV DS

= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =

GAA21000CJ_TS1

Vintage: 01 / 1


Part:

Normal Terminal Slowdown Limit Switch for the bottom floor Door zone recognition for down run Thermal contact 1 Normal Terminal Slowdown Limit Switch for the top floor Door zone recognition for up run Thermal contact 2 Acceleration Analog to Digital converter Adjustment Alarm button ATTendend service Battery Bottom floor Brake Brake release button Brake switch Brake switch 1 Brake switch 2 BY-Relay Calibration Controller Area Network Car button Car Call to Bottom Landing Car Call to Top Landing Car Link Cancel hall calls Cancel hall call switch Check Car Light Relay Communication Contract speed Creep speed Creep Car sill protection (light beam gate) Drive brake disconect Door bypass Door close limit signal Delayed car protection Door check sequence Door Control Subsystem 5 Disable door operation Delayed drive protection (run timer) Disable door switch relay Deceleration Defective Disable Emergency Exit Contact Relay Door fully closed contact direction Indicator for start/stop relevelling up Distance Delay Door open button Door open limit Drive Door switch

OTIS




BERLIN = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =

No.:

GAA21000CJ_TS1

Vintage: 01 / 1

ENGINEERING CENTER

DTC DTO DW DZ DZI E&I EEC EFO EFS ENC ENG EPO ERO ES FCM FR GRP HB HDL HTS HWY I/O ICU INIT INP INS INS SPE INV ISC LED LNS LRN LS LST LV LWB MC MCBIII MCLS MCS MEA MISS MLS MOT MRL MRO NAV NDG NOM NOM SPE NOR NURF OCB OCSS OLD OP OPN OS

Part:

Door Time protection Close Door Time protection Open Door wiring (landing door contact) Door zone Door zone indicator for lamp Emergency and inspection Emergency exit contact Emergency fireman operation Emergency fireman service Encoder Engineering Emergency power operation Electrical Recall Operation Emergency stop Field Component Manual Fast run Group Hall button Hall Link Hall temperature sensor Hoistway Input/output Inter communication unit initialization input Inspection mode Inspection speed inverter Independent service contact Light Emitting Diode Load non stop Learn run Limit switch lost Levelling Load weighing board Motion command Motion control board Machine room car light switch Modular Control System measurement Missing Motion logic state Motor Machine room less Manual rescue operation Not available Nudging Nominal Nominal speed Normal mode Emergency power test Overload circuit breaker Operational command subsystem Overload device Operation Open Over speed

Page:

37/ 43

Date:

Nov. 8, 02

OTIS




BERLIN = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =

No.:

GAA21000CJ_TS1

Vintage: 01 / 1

ENGINEERING CENTER

PAR PCB PDB PDD PDS PES POW PROF PROT PRS PSI RDY REB REL SPE REM RMP DWN RRB RS RSL RTB SAF SDI SIG SKL SPBC SPE SR SVT SW SYS TCBC TCI TES THB TOC TOCI TOP FL UDLS UIS VDC WIR

Part:

Parameter Printed Circuit Board Power drive board Partition door device Partition door switch Pit emergency stop switch Power Profile Protection Position Reference System Power supply interface ready Remote enabling button Relevelling speed Remote Elevator Monitoring Ramp down Remote resetting button Remote Station Remote Serial link Remote tripping button safety Speed direction indicator signal Car light disconnecting switch Service panel board with Can Speed Slow run Service tool Switch System Traction Control Board Top of car inspection Top of car emergency stop switch Thermo contact Top of car Top of car inspection Top floor Up Down final Limit Switch Indicator for start/stop relevelling down Voltage DC Wiring

Page:

38/ 43

Date:

Nov. 8, 02

OTIS



ENGINEERING CENTER

Part: No.:

GAA21000CJ_TS1

Vintage: 01 / 1


BERLIN

Page:

39/ 43

Date:

Nov. 8, 02

10 Reports for feedback 10.1

Elevator status

Name:

______________________

Location:

______________________

Date/Time:

______________________

Unit No.:

______________________

TCBC Software version and release date

MCBIII Software version and release date

SPBC Software version and release date

DCSS5 Software version and release date

Date: ______________ Version: G_____________

Date: ______________ Version: G_____________

Date: ______________ Version: G_____________

Date: ______________ Version: G_____________

OTIS



ENGINEERING CENTER

Part: No.:

GAA21000CJ_TS1

Vintage: 01 / 1


BERLIN

Page:

40/ 43

Date:

Nov. 8, 02

10.2 Event logging list to be filled out TCBC event logging

MCBIII event logging

DCSS5 event logging

SVT M-1-2-1 (Last event / time related)

SVT M-2-2-1 (Last event after Run)

SVT M-3-2-1-2 (Last Run / time related)

c

t

p

OTIS



No.:

GAA21000CJ_TS1

Vintage: 01 / 1

ENGINEERING CENTER


BERLIN

10.3

Part:

Page:

41/ 43

Date:

Nov. 8, 02

Parameters related to MCBIII

Contract (M - 3 - 1) SVT-Display Con Spe[0.01m/s] Con Nmot [rpm] Motor type Sys Inert[g*m^2] Encodertype LoadW type 2LV avail. DDP [s] TOP FLOOR BOTTOM FLOOR FLOORS IN 1LS MCB operat. BrakeSWtype Motor Dir [0/1]

Start / Stop (M - 3 - 4): Default 160 611 501 2700 4 3 0 20 1 0 1 0 3 0

Current value

Default 30 160 2 6 80 80

Current value

SVT-Display Mot Fnom [0.1Hz] Mot Vnom [V] Mot Inom [A] Mot Nnom [rpm]

Current value

Default 509 **** *) **** *) 611

Current value

Eng-Ctrl (M - 3 - 5 - 2): SVT-Display SpC FNr [0.1Hz] SpC FN0 [0.1Hz]

Default 50 50

Current value

Eng - MotEqC (M - 3 - 5 - 3):

Vane (M - 3 - 3): SVT-Display LV DLY UP [mm] LV DLY DOW N [mm] 1LS DLY [mm] 2LS DLY [mm] T_creep[10ms]

Default 10 80 70 30 30 1000 47 80 100

Eng-Motor (M - 3 - 5 - 1):

Profile (M - 3 - 2): SVT-Display INS SPE[0.01m/s] NOM SPE[0.01m/s] REL SPE[0.01m/s] CRE SPE[0.01m/s] ACC [0.01m/s^2] DEC [0.01m/s^2]

SVT-Display PROF DLY [10ms] RMP DW N T2[10ms] DRP BK DLY[10ms] EL HLT PER[10ms] DEMAG PER [10ms] FULL LOAD [kg] BALANCE [%] LNS threshold[%] ALWcomp Corr [%]

Default 80 80 50 50 40

Current value

SVT-Display MotEqc Rs [mOhm] MotEqcLsd[0.1mH] MotEqcLsq[0.1mH] MotEqc I0 [0.1A]

Default **** *) **** *) **** *) **** *)

Current value

*) These values are invisible after default setting

OTIS



Trouble shooting guide 1 (draft)

BERLIN

Note: All parameters are pre-adjusted by factory:

TCBC (SERVICE): M-1-3-1-07

Encoder SDI-Max SDI-Dir BRE-Max SPB-Temp

Default

Current value

13 30 0 10 60

TCBC (SYSTEM): M-1-3-1-01 SVT-Display TOP BOTTOM

Default

Current value

2 0

TCBC (DRIVE): M-1-3-1-04 SVT-Display SPEED

Page: Date:

Parameters related to TCBC

SVT-Display

No.:

Gxxxxxxxxxxxxx

Vintage: 01 / 1

ENGINEERING CENTER

10.4

Part:

Default 100

Current value

42/ 43

COMPONENTS GEN 2.pdf

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