PROJE CT REPOR T
DARAZ. PK
MANAGEMNT PRACTICES AT DARAZ.PK
COURES TILE: PRINICIPLES OF MANAGEMENT COURSE INTRUCTOR: MAIRA AKHTAR SUBMITTED BY: ASIM HUSSAIN MUMTAZ YASEEN SADIQ AL ZAMAN SHABBIR IQBAL SHAHZAD AHMED
Contents Acknowl!"#n$............... Acknowl!"#n$.................................. ....................................... ........................................ .................................. ........................... ............. .. P%&'c................... P%&'c...................................... ....................................... ........................................ ........................................ ......................................... ..................... .. In$%o!(c$)on................ In$%o!(c$)on................................... ....................................... ........................................ .............................................. .................................... .......... .. *lo+'l M'n'"#n$.......... M'n'"#n$.............................. ....................................... ....................................... ........................................ .............................. .......... .. C,'lln"- In *lo+'l M'n'"#n$............ M'n'"#n$................................ .......................................................... ............................................ ...... .. I#o%$/ E0o%$........................... E0o%$............................................... ........................................ ........................................ ....................................... ..................... .. .. C,'lln"- An! I--(- Rl'$! To To M'n'"#n$................ M'n'"#n$........................................................ ........................................ .. O)n)on R"'%!)n" R"'%!)n" Co%o%'$ Soc)'l R-on-)+)l)$ R-on-)+)l)$1..................................... 1................................................... .............. .. P'%$)c)'$)on P'%$)c)'$)on In Co%o%'$ Soc)'l Ac$))$1.............................. Ac$))$1................................................. ................................. .................. .... .. 3)-)on...................... 3)-)on.......................................... ........................................ ....................................... ....................................... .................................... .................... .... M)--)on.......................... M)--)on.............................................. ........................................ ....................................... ....................................... .................................. .............. S,o%$ T%# *o'l-................................. *o'l-..................................................... ....................................... ....................................... ................................ ............ In$%#!)'$ *o'l-.............................. *o'l-.................................................. ........................................ .................................. ............................ ................ .. Lon" T%# *o'l-................................ *o'l-................................................... ....................................... .................................... .............................. ................. ... S,o%$ T%# Pl'n-................................. Pl'n-..................................................... ........................................ ................................................... ............................... Lon" T%# Pl'n-.............................. Pl'n-.................................................. ....................................... ....................................... .................................... ................ Pol)c)-4 Pol)c)-4 P%oc!(%-4 P%oc!(%-4 An! R(l-.................... R(l-....................................... ....................................... ........................................... ....................... 5'c$o%- Con-)!%! Con-)!%! 5o% Pl'nn)n"............................. Pl'nn)n"................................................. ................................................... ............................... Dc)-)on M'k)n"............................... M'k)n"................................................... ........................................ ........................................ .................................. .............. Pl'nn)n" Tool-.............................. ool-.................................................. ....................................... .......................................................... ....................................... 5o%c'-$)n"...... 5o%c'-$)n".......................... ........................................ ........................................ ....................................... ................................. ........................... .............
2
Sc,!(l)n"..................... Sc,!(l)n"........................................ ....................................... ........................................ ..................................................... ................................. A%'- O& Pl'nn)n"........................ Pl'nn)n"............................................ ........................................ ............................................. ...................................... ............. D'%$#n$'l)7'$)on............... D'%$#n$'l)7'$)on................................... ........................................ ........................................ .................................... ....................... ....... A($,o%)$1 Dl"'$)on......................... Dl"'$)on............................................. ....................................... ....................................... .................................. .............. S$%(c$(% S$%(c$(% O& O%"'n)7'$)on................. O%"'n)7'$)on.................................... ....................................... ...................................................... .................................. Coo%!)n'$)on.............. Coo%!)n'$)on.................................. ........................................ ....................................... ............................................... ..................................... ......... *'n"l'nk Conc$.............................. Conc$.................................................. ............................................................ ................................................. ......... L)n 8S$'9 Rl'$)on-,)...... Rl'$)on-,).......................... ........................................ ........................................ ....................................... ............................ ......... T'-k T'-k M'n'"#n$ An! An! Incn$)-......................... Incn$)-............................................. ........................................ ................................. ............. o%k En)%on#n$ En)%on#n$ O& O%"'n)7'$)on.................. O%"'n)7'$)on...................................... ........................................ ...................................... .................. E%%o% I!n$);c'$)on An! Mon)$o%)n" Tool-............... Tool-.................................. ................................. ............................ ................... ..... C(-$o#% 5oc(- An! Inno'$)on......................... Inno'$)on............................................. ......................................... ................................... .............. L'!%-,) T%')$-.................................. %')$-...................................................... ....................................... ....................................... ............................... ........... L'!%-,) An! T%')n)n" M'-(%-......................... M'-(%-............................................. ........................................ ................................ ............ Co##(n)c'$)on....................... Co##(n)c'$)on.......................................... ....................................... ........................................ ........................................ ........................ ....
ACKNOLED*EMENT
6
In $, n'# o& All',4 $, +n;cn$ 'n! $, #%c)&(l #%c)&(l..
T, '--)"n#n$ ,'- +n %o!)")o(-l1 %o!)")o(-l1 (n!%$'k)n". I$ wo(l! no$ ,' +n o--)+l w)$,o($ $, k)n! -(o%$ 'n! ,l o& #'n1 )n!))!('l- 'n! o%"'n)7'$)on-. wo(l! l)k $o 0$n! o(% -)nc% $,'nk- $o 'll o& $,#. '% ,)",l1 )n!+$! $o M'!'# M')%' Ak,$'% &o% ,% "()!'nc 'n! con-$'n$ -(%)-)on '- wll '- &o% %o)!)n" nc--'%1 )n&o%#'$)on %"'%!)n" $, %o=c$ > 'l-o &o% $,)% -(o%$ )n co#l$)n" $, %o=c$. wo(l! l)k $o 0%-- -c)'l "%'$)$(! 'n! $,'nk- $o M'%1lo( D?Mllo &o% "))n" -(c, '$$n$)on 'n! $)#. R"'%!-4 A-)# H(--')n M(#$'7 Y'-n S'!)@ Al Z'#'n S,'++)% I@+'l S,',7'! A,#'!
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PRE5ACE T,)- %o%$ )- +'-! on $, MANA*EMENT MANA*EMENT TECHNIQUES TECHNIQUES $,'$ 'n o%"'n)7'$)on &ollow- 'n! )#l#n$ . ,' "o$ $, c,'nc $o 'l('$ ,ow $,o- $c,n)@(-4 $,'$ w ,' ,' l'%n! )n $, co(%- o& P%)nc)lP%)nc)l- o& M'n'"#n$ !(%)n" o(% o( % MBA %o"%'#4 '% ($ )n$o %'c$)c )n 'n1 o%"'n)7'$)on $o '$$')n "o'l-. 5o% $,)- (%o- w &oc(-! on on o& $, #o-$ nw 'n! (n!% !lo)n" #'%k$ o& o(% %' ).. Eco##%c4 )$- %')!l1 "%ow)n" 'n! !lo)n" )$- %oo$- )n o(% l)&4 In $, %cn$ 1'% $,)- #'%k$ ,' -n #'=o% "%ow$, . So &o% (n!%-$'n!)n" $, #'n'"#n$ $c,n)@(- $,'$ '% (n!% %'c$)c '$ 'n Eco##%c o%"'n)7'$)on w ,' c,o-n 'n! )-)$! D'%'7.k 4 on o& $, l'%"-$ E-,o)n" !-$)n'$)on )n P'k)-$'n. A- $, )n&%'-$%(c$(% o& Eco##%c 'n! '- wll '- o%'ll IT -$%(c$(% o& P'k)-$'n )- (n!% !lo#n$ ,'- 4 D'%'7 'n! o$,% '--oc)'$! w)$, $,)- #%")n" #'%k$ #'%k$ '% &'c)n" '%)o(- k)n! o& nw 'n! o($ o& $, +o0 %o+l#- $,'$ $,1 ,' $'ckl w)$, -(c, #'n'"#n$ -k)ll w,)c, ,'- +n !-)"n! 'n! n,'nc $o &'c $, o+-$'cl- o& $, '!'nc %o+l# o& $,)- #'%k$ In $,)- %o%$ w $%)! $o co% $, #'=o% '%'- o& %o+l# $,'$ D'%'7 ,' &'c 'n! -$)ll &'c)n" +1 n$%)n" )n $,)- nw #'%k$)n" 'n! -,o)n" wo%l! 'n! ,ow $,1 ,' $'ckl $,# o% l'n $o !o4 ,'$ '% $,% l'n- 'n! #)--)on- 'n! ,ow $,1 o%"'n)7'$)on )n 'n n)%on#n$ w,% on ,' #'k ' #'n'"#n$ -1-$# &%o# -k$c,. -k$c,. E co##%c )- $, #%")n" wo%l!4 'n! $,)- w)ll + &($(% o& 'll ' ll $, -,o)n" $o +'nk)n" $o %1 $%'n-'c$)on $,'$ w #'k4 $o l'%n $, $c,n)@( 'n! #$,o!olo"1 o& $,)- +(-)n-- )- +co#)n" %1 )$'l &o% #'n'"% 'n! $o (n!%-$'n! )$ n! 'n! $o "%ow w)$, )$ )- $, &($(%.
INTRODUCTION
D'%'7.k )- $, l'!% o& onl)n %$')l )n P'k)-$'n4 o9%)n" co##%c -%)c- &o% ''%l4 'cc--o%)-4 -,o-4 +'($1 %o!(c$-4 lc$%on)clc$%on)c'n! "n%'l #%c,'n!)-. H'!@('%$%! H'!@('%$%! )n K'%'c,)4 D'%'7.k ,'- o% F4FFF -@. o& w'%,o(-)n" -'c 'c%o-- P'k)-$'n 'n! ,'- !l)%! $o o% 2FF c)$)- )n $, co(n$%1. co(n$%1. T, onl)n -,o)n" l'$&o%# ,'- ' o%$&ol)o o& o% G4FF loc'l 'n! )n$%n'$)on'l +%'n!- 'n! ,'- -$'+l)-,! )$-l& '- ' no$'+l -(cc--
-$o%1. D'%'7.k )- '%$ o& $, A-)' P'c);c In$%n$ *%o( APACI*4 ' =o)n$ n$(% o& Rock$ In$%n$ 'n! Oo%!oo4 l'!)n" )n$%n$ l'$&o%# )n A-)'4 -(o%$)n" -o# o& $, $o )n$%n$ co#'n)- )n $, %")on.
To To -(o%$ $, !lo#n$ o& ' )+%'n$ )+%'n$ onl)n c(l$(%4 c(l$(%4 P'k)-$'n?l'!)n" co##%c o%$'l D'%'7.k4 w,)c, ,o-$- o% 2FF4FFF )-)$o%on )$- w+-)$ !')l14 o9%- ' o%$&ol)o o& o% F4FFF %o!(c$-4 c'-, on !l)%14 &% n'$)onw)! -,))n" 'n! ' !'1 %$(%n ol)c1.
To To n,'nc (-% 0%)nc4 0%)nc4 D'%'7.k ,'- l'(nc,! 'n onl)n -,o)n" ' &o% An!%o)! 'n! )OS ,on-. T,)- )- !-)"n! $o %o)! ' (-% &%)n!l1 'n! '-)l1 'cc--)+l l'$&o%# &o% c(-$o#%- on$,"o 'n! -)#l)&1 -,o)n" +1 +%)n")n" onl)n -,o)n" $o $, ;n"%$)- o& D'%'7.k?- (-%-.
MODERN MANA*EMENT GLOBAL MANAGEMENT S)nc D'%'7.k )- '%$ o& $, A-)' P'c);c In$%n$ *%o( APACI*4 ' =o)n$ n$(% o& Rock$ In$%n$ 'n! Oo%!oo. In)$)'$)n" 'n! #'n'")n" +(-)n-- )n !)9%n$ co(n$%)- )c,'lln" &o% $, '%n$ co#'n1.
C(%%n$l1 C(%%n$l1 !'%'7 )n$%n'$)on'l4 w,)c, )- )$-l& '%$ o& %ock$ %ock$ )n$%n$4 ,'+(-)n-- )n !)9%n$ co(n$%)- n'#l1 • •
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P'k)-$'n4 B'n"l'!-, M1'n#'%
CHALLENGES IN GLOBAL MANAGEMENT In P 'k)-$'n )$ )- +)n" o%'$! &o% 6 1'%-. T, c,'lln"c,'lln"- $o $, nw n$(% )n P'k)-$'n 'n! %-c$) l'nn)n" $,'$ w'- #'! '"')n-$ $,- !(%)n" $,- 1'%- o& o%'$)on c'n c' n + -(##'%)7! '-:
1ST YEAR: A&$% A&$% -$'%$)n" $, +(-)n-- $, ;%-$ 1'% w'- '+o($ "$$)n" ol on +o'%!. T, c,'lln" w'- $o ,(n$ $, %@()%! %@()%! $'ln$. S)nc )$ )- nwl1 l'(nc,! +(-)n-- 'n! co##%c )- ' nw !)#n-)on -o ;n!)n" ol w)$, '$)$(! #'$c,)n" co#'n)- %@()%#n$ %@()%#n$ w'- !)c(l$ )n P'k)-$'n. Bc'(- $, nw +(-)n-- ,'- o+)o(-l1 lo$- o& c,'lln"'n! %@()%- )##n- n%"1 $o -(-$')n )$- 0)-$nc )n $, #'%k$. In $,)- -cn'%)o4 #lo1 $(%no% w'- ,)",.
2ND YEAR: T, co#'n1 -$'%$! w)$, GFF GFF #lo1-. #lo1-. A&$% ' 1'% o& wo%k)n" 'n! 'l('$)n"4 %o% !'%$#n$'l)7'$)on w'- !on 'n! %-on-)+)l)$1 %-on-)+)l)$1 'n! '($,o%)$1 w'- !;n!.
RD YEAR:
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In $, 6%! 1'% $, co#'n1 ,'- -$'%$! $o k)ck o9 'n! $o !n )$%oo$-.
IMPORT! E"PORT D'%'7 !on?$ (-('ll1 (- ('ll1 )#o%$ o($-)! PAKISTAN PAKISTAN $,)% o)n$ o& )w )- $o +(-)n-- loc'll1 %'$,% $,'n "lo+'ll1 $,1 w'n$ $o con$%)+($ )n PAKISTANI #'%k$ 'n! w'n$ )$ $o %o-%. T,1 ,' 'l-o -o# co#l)'nc )--(- -o $, %cn$'" w,)l )#o%$)n" %o!(c$- &%o# &o%)"n co(n$%)- )- @()$ low.
CHALLENGES AND ISSUES RELATED TO MANAGEMENT Acco%!)n" $o $, HR #'n'"%4 $, co#'n1 )- ,')n" )--(- %1 !'1. I$ c'n + )--( %l'$! $o $, w+-)$ o%'$)on 'n! %%o%4 $'0 'n! co#l)'nc w)$, $, *o%n#n$4 )--( %l'$! $o -(l)%- o% '1#n$4 -1-$# %%o%-4 ,(#'n %-o(%c %l'$! %o+l#- $c.
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T, #'n'"#n$ )- kn kn 'n! !!)c'$!l1 ($$)n" 9o%$9o%$- $o co $,- )--(-.
OPINION REGARDING CORPORATE SOCIAL RESPONSIBILITY T, #'n'"#n$ +l)+l)- $,'$ co%o%'$ -oc)'l 'c$))$)'c$))$)- '% =(-$ =(-$ $, -o(%c o& +()l!)n" %-on'l %l'$)on- 'n! %o#)nnc )n #'%k$. T,1 +l) $,'$ 'c$('l -n- o& "oo! w)ll 'n! -%)c $o $, -oc)$1 )- no$ o+-%! %'$,% $,)- ,no#non )- 0lo)$! '- ' $ool $o n,'nc +(-)n--. How% $,1 'l-o +l) w,n $%(l1 o+-%! o% &ollow! $,- 'c$))$)- +()l! #'$(%)$14 ' -n- o& %-on-)+)l)$1 %-on-)+)l)$1 'n! #'$,1. #'$,1.
PARTICIP ARTICIPA ATION IN CORPORATE C ORPORATE SOCIAL ACTI#IT ACTI#ITY Y T, co#'n1 !o- no$ ;n! )$-l& +o(n! $o o+-% o+-% -(c, %-on-)+)l)$1 %-on-)+)l)$1 +($ n $,n $, co#'n1 ,'- '%$)c)'$! )n -o# o& $,- 'c$))$)l)k $,1 ,'! -$ock $,'$ w'- '+o($ ' +o($ $o "$ %o$$n4 $,1 !)-$%)+($! $,o- "oo!- $o EDHI CENTER 'n! DARUL SUKOON. G2
PLANNIN* E%1 o%"'n)7'$)on ,'- )$- o+=c$)- -$ &o% c%$')n %)o! o& $)#. I$ )nc--'%1 $o &o%- 'n! !c)! ,ow $o 'c,) $,o- o+=c$)-4 w,'$ -$- 'n! #'-(%- $o $'k 'n! w,n $o '$$#$ $,o- #'-(%-. T, %o- 'n! con- o& %1 -$ #(-$ + !)-c(--! -o '- $o c,oo- +-$ o--)+l w'1 $o 'c,) $, o+=c$)- o& o%"'n)7'$)on. So l'nn)n" )- ' c%(c)'l '%$ )n $, #'n'"#n$ o& ' +(-)n--. DARAZ con-)!% l'nn)n" '- #o-$ )#o%$'n$ ,no#n' &o% $, "%ow$, o& $,)% o%"'n)7'$)on .)n !'%'7 no$ onl1 $o ll #'n"%- )nol- )n l'nn)n" +($ %1 #lo1 '%$)c)'$ )$ w,)l l'nn)n" 'n! -c,!(l)n" $,)n"- w)$,)n $,)% o%"'n)7'$)on.
#ISION O(% )-)on &o% $, co#'n1 )- $o +co# $, +)""-$4 #o-$ %o&--)on'l 'n! #o-$ c(-$o#%cn$%)c ;%#.
MISSION O(% #)--)on )- $o + $, $, onl1 onl)n -,o)n" !-$)n'$)on 1o( w)ll n!. n! $o wow $, c(-$o#% '$ %1 $o(c, o)n$. '% "o)n" $o -(%%)- %1 on o& o(% con-(#%- 'n! -(l)%- +1 !l)%)n" 'n )nco#'%'+l 0%)nc. 0%)nc.
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SHORT TERM GOALS T, co#'n)- -,o%$ $%# $%# "o'l- '% $o k k $, %n( %n( "n%'$!4 #')n$')n 'n! n,'nc c(-$o#% co#l)'nc4 -'$)-&'c$)on 'n! $%(-$4 $o &'-c)n'$ #o% c(-$o#%-. To 'c,) $,- "o'l- $, co#'n1 )k)n" 'c w)$, $, #'%k$4 k)n" 1 on co#$)$)on 'n! -$%))n" &o% )nno'$)on 'n! $o l'!.
INTERMEDIATE GOALS T, co#'n1 )- on )$- w'1 $o ,' n(#+% n(#+% o& +%'n!- on )$- l'$&o%#. 5o% $,)-4 n!o% #'n'"#n$ $'# 'n! #'%k$)n" $'# ,' )$- c%(c)'l %ol )n +()l!)n" %l'$)on- w)$, $, n!o%- 'n! $o &'-c)n'$ 'n! con)nc $,# &o% $%'! '$ co#'n)- l'$&o%#.
LONG TERM GOALS In $, lon" %(n4 $, co#'n1 +l)- $o !n )$- &oo$ ,ol )n $, #'%k$. S)nc $, co##%c co##%c )- ' nw 'n! #%")n" +(-)n-- ;l! -o n $,)- %"'%! %"'%! $, co#$)$o%- '% 'l-o4 kn 'n! '% wo%k)n" '""%--)l1. T,%&o% $, co#'n1 +l)- $o k )$-l& )")l'n$ $o $, #'%k$ !1n'#)c-4 $o + $'c$&(l $o k $, 'c 'n! $o ,' +%')n-$o%#)n" )!'- $o "o ','! +1 !)n$ o& )nno'$)on 'n! c(-$o#% '$$%'c$)on.
SHORT TERM PLANS B(-)n-- )n$ll)"nc !'%$#n$ ,'- $o !o w)$, #'k)n" l'n- l)k +(!"$-4 %o"%'#- $c.
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B(-)n-- )n$ll)"nc !'%$#n$ #'k- $,- '&$% con-)!%)n" $, &!+'ck 'n! )n&o%#'$)on $,'$ )- o+$')n! &%o# !)9%n$ !'%$#n$on %"(l'% +'-)-. T, )n&o%#'$)on )- collc$! 'n! ($ )n$o -o&$w'%. T, -o&$w'% $,n ")- !'$' w,)c, )- (-! &o% -'l- %o=c$)on 'n! &o%c'-$.
LONG TERM PLANS POLICIES$ PROCEDURES$ AND RULES T,o(", $, co#'n1 %o#o$%o#o$- ' l)+%'l n)%on#n$4 n)%on#n$4 $,% $,% )- no -$%)c$ wo%k)n" %oc!(% %oc!(% o% "()!l)n- &o% $, -$- $o &ollow )n wo%k)n" +($ co#l)'nc #(-$ + o+-%! )n wo%k)n". L)k $,% #(-$ + no &'k &' k %o!(c$ on +o'%!. ,o% )- &o(n! 'cc(-! o& !o)n" -(c, $,)n"- $,'$ !)'$ &%o# $, co#'n1 ol)c1 w)ll + !'l$ '- % $, %(l- $,'$ '% -$ +1 $, co#'n1.
FACTORS CONSIDERED FOR PLANNING ECONOMICAL FACTORS: T, #o-$ )#o%$'n$ &'c$o% $, 9c$ 9c$ $, +(-)n-- o& DARAZ DARAZ )- $'0'$)on. T, (c$('$)on o& $'0$'0- on 'c, !'1 #'! )$ !)c(l$ $o #'n'" #'n'" $, %)c- o& $, %o!(c$-. DARAZ ,'- ' -#'ll !'%$#n$ $,'$ '% con$)n(o(-l1 connc$)n" w)$, $, $'0'$)on !'%$#n$ &o% $, c,'n")n" o& $'0- )n %o!(c$- $,)- )- nc--'%1 &o% $,# +c'(- $, )n-$o%w'n$ 'c, 'n! %1 )n&o%#'$)on '+o($ $, n(#+%- -o - o $,1 ,' $o #')n$')n co##'n! on $,)% n(#+%-.
POLITICAL FACTORS:
G
A- DARAZ )- 'n co##%c o%"'n)7'$)on -o ol)$)c'l )--(- (-('ll1 !on?$ +o$,% $,)% &(nc$)on-.
TECHNICAL FACTORS : D'1 +1 !'1 '- $c,nolo"1 )- c,'n")n" w)$,)n $, "lo+ 'n! o%"'n)7'$)on- w,)c, '% %(nn)n" $,%o(", $,- $c,nolo")- ,' $o + (!'$! .So DARAZ DARAZ ,' $o + (!'$! $,% -o&$w'% 'n! $,1 '% !-)"n)n" 'l)c'$)on &o% 'n!%o)! 'n! IOS $o #'! '-1 &o% $,)% c(-$o#%- $o -,o.
DECISION MAKING Dc)-)on#'k)n" )- %"'%!! '- $, co"n)$) %oc-- %-(l$)n" )n $, -lc$)on o& ' +l)& o% ' co(%- o& 'c$)on '#on" -%'l 'l$%n'$ o--)+)l)$)-. E%1 !c)-)on#'k)n" %oc-- %o!(c- ' ;n'l c,o)c $,'$ #'1 o% #'1 no$ %o#$ 'c$)on. Dc)-)on#'k)n" )- $, %oc-- o& )!n$)&1)n" 'n! c,oo-)n" 'l$%n'$)- +'-! on $, 'l(- 'n! %&%nc- o& $, !c)-)on #'k%.
An 9c$) !c)-)on c'n #'k $, +(-)n-- $o '-cn! w,)l )n9c$) 'n! oo% !c)-)on- c'n +%)n" #'--) lo-- $o $, o%"'n)7'$)on. DARAZ DARAZ #lo1- &ollow "%o( !c)-)on #'k)n" $c,n)@( %'$,% $,'n )n!))!('l !c)-)on #'k)n" $c,n)@(-. T,1 nco(%'" %1on $o ") $,)% )n($- w,)l $'k)n" !c)-)on- w)$,)n $, !'%$#n$-. In DARAZ #'=o% !c)-)on o& o%"'n)7'$)on )- $'kn +1 $, $o #'n'"#n$ $,1 $ook conc%n- o& #lo1 w,%% $,1 w'n$ )$ +($ )n #'=o% !c)-)on #'k)n" $o #'n'"#n$ )- )nol! 0cl(-)l1. So )$ )- ' k)n! o& +%')n -$o%#)n" )n $'k)n" !c)-)on-. G
PLANNING TOOLS FORECASTING
B(-)n-- )n$ll)"nc !'%$#n$ k- $, !'$' &%o# 'll o$,% !'%$#n$- 'n! "n%'$ ' %o%$ +1 w'1 o& -o&$w'%. -o&$w'%. T, %o%$ ")- k1 o)n$- 'n! ;"(%- $o %o=c$ &($(% -'l-. T, !'$' k)n" 'n! 'n'l1-)- ))- !on on wkl1 +'-)-. T, -'l- l'nn)n" )- !on +1 $, -o&$w'% -o&$w'% n'# '- BI TOOLS )$?)$?- 'n )n$%n'l -o&$w'% -o&$w'% !'$'. T, #lo1 n$% $,)% -'l-' l- )n $,'$ -o&$w'% 'n! )$ '($o#'$)c'll1 #'k "%',- &o%c'-$)n" 'n! %1 'n'l1-)%"'%!)n" %"'%!)n" $,'$ -'l $, -o&$w'% w)ll ") nw $'%"$- '($o#'$)c'll1 'n! $,1 l'n $o 'c,) $,'$ $'%"$ 'cco%!)n"l1. T, -o&$w'% -,ow- %1 wk wk $,'$ w,)c, c'$"o%1 'n! &%o# c'$"o%1 w,)c, +%'n! 'n! &%o# +%'n! w,)c, %")on ,'- $, ,)",-$ -'l 'n! $,n $,1 l'n $o #,'-)7 on $,'$ c'$"o%14 +%'n! o% %")on $o )nc%'- $,)% -'l
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SCHEDULING Sc,!(l)n" )- !on $,%o(", -o&$w'% $,'$ )- Cn$%'l D-k$o. T'-k #'n'"#n$4 -c,!(l)n" 'n! %o=c$ %o=c$ #'n'"#n$ '% !on $,%o(", )$ $'-k- '% '--)"n! '- % -c,!(l
AREAS OF PLANNING In DARAZ %1 #lo1 'n! !'%$#n$ !n!- on 'c, o$,%. T,1 con-)!% n!o% #'n'"#n$ )- $, #o-$ )#o%$'n$ '%' )n $%# on l'nn)n" +c'(- n!o%- '% $, co% +(-)n-- "n%'$o%-. T,1 $%1 $o )#%o $,)% #'n'"#n$ #'n'"#n$ o& n!o%- on !')l1 +'-)- 'n! $%1 $o n,'nc $,)% %l'$)on- w)$, n!o%- +1 %oo-)n" !)9%n$ oo%$(n)$)- o& n!o%?- -'l- )n %l'$)on $o DARAZ. DARAZ.
T,1 'l-o #,'-)7 $o n,'nc $,)% c(-$o#%- -%)c -%)c +c'(- -%)c )- $, #'=o% -c$)on )n $,)- o%"'n)7'$)on. o %"'n)7'$)on. D'1 +1 !'1 '("#n$'$)on $'k- l'c w)$,)n DARAZ +1 )#%o#n$ o& $,)% @('l)$1 o& -%)c- &o% c(-$o#%-.
OR*ANIZIN* T, %l'$)on-,) +$wn ol4 wo%k 'n! %-o(%c- #(-$ + )n ' w'1 $,'$ l'!- $o $, '$$')n#n$ o& o%"'n)7'$)on'l o%"'n)7'$)on'l o+=c$)- o& no w'-$'" o&
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%-o(%c-. 5o% $,)-4 $,- %l'$)on- #(-$ + o%"'n)7! %o%l1 $,'$ n-(%9c$) ($)l)7'$)on o& %-o(%c- w)$, #'0)#(# o--)+l !-)%! o($co#. S)nc !'%'7.k )- nwl1 l'(nc,! n$(%4 -o )n $, G -$ 1'% o& )$- l'(nc,4 o%"'n)7)n" o%"'n)7)n" w'- no$ '!@('$ %'$,% $, #'n'"#n$ ,'! c,'lln" $o "$ -k)ll! %-onnl- '- $, $(%no% w'- %1 ,)", )n $, ;%-$ 1'% +c'(- o& l-- %-o(%c- 'n! #o% c,'lln")n" wo%k w)$, $, co#'n1.
DEPARTMENTALIZATION D'%$#n$'l)7'$)on D'%$#n$'l)7'$)on w'- !on )n $, -con! 1'% o& l'(nc, $,)- nw n$(%.
D'%$#n$'l)7'$)on )- !on +'-! on &(nc$)on- %&o%#!. T,% '% !'%$#n$- l)k ,(#'n %-o(%c !'%$#n$4 n!o% #'n'"#n$ !'%$#n$4 n!o% #'n'"#n$ o%'$)on- !'%$#n$4 #'%k$)n" !'%$#n$4 +(-)n-- )n$ll)"nc !'%$#n$.
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AUTHORITY DELEGATION
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A($,o%)$1 o% %-on-)+)l)$1 )- !l"'$! $o ' %-on +'-! '&$%
'l('$)n" $, c''+)l)$)- 'n! '+)l)$)- 'n! 'l('$)n" w,$,% $, %-on c'n ,'n!l $, %-on-)+)l)$1 %-on-)+)l)$1 o% no$.
STRUCTURE OF ORGANIZATION T,o(", &o%#'l -$%(c$(% -$%(c$(% )- !;n! $,'$ o($l)n- %l'$)on-,)%l'$)on-,)- '#on" o%"'n)7'$)on'l %-o(%c-. %-o(%c-. T, #'n'"#n$ o& !'%'7.k -(o%$ )n&o%#'l -$%(c$(% '- wll $,'$ )- +()l$ '- ' %-(l$ o& )n&o%#'l 'c$))$)- o& o%"'n)7'$)on'l ##+%-. T, #'n'"#n$ o& !'%'7.k %'l- $,'$ (nl)k o$,% o%"'n)7'$)on-4 !'%'7.k %'$,% nco(%'"- )n&o%#'l '$#o-,% 'n! -$%(c$(% )n $, o%"'n)7'$)on. o %"'n)7'$)on.
COORDINATION Coo%!)n'$)on '#on" !)9%n$ )n!))!('l- )- ,)",l1 nco(%'"! '$ !'%'7.k. Coo%!)n'$)on )- con-)!%! $o + $, k1 &'c$o% &o% l'%n)n" 'n! 'c,))n". S)nc )$- co##%c $%'! -o coo%!)n'$)on 'n! co##(n)c'$)on l'1- )$'l '%$ )n "')n)n" )n&o%#'$)on o& $,
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co#$)$o%-4 know)n" $, co#$)$)on 'n! -o%$)n" o($ w'1- $o +'$ $, #'%k$.
GANGPLANK CONCEPT A- -$'$! '%l)% $, coo%!)n'$)on 'n! )n$%'c$)on '#on" )n!))!('l- )nco(%'"! 'n! 'n )n&o%#'l n)%on#n$ n)%on#n$ %')l- )n $, o%"'n)7'$)on. o %"'n)7'$)on. So $, -c'l'% c,')n o& co##'n! )- no$ (-('ll1 &ollow! w,n on %-on ,'- $o $'k 'n1 )n&o%#'$)on '+o($ 'no$,% !'%$#n$. H/-, c'n !)%c$l1 (%-( $, conc%n! %-on %'$,% $,'n &o%#'ll1 con1)n" $, conc%n $,%o(", c,')n o& co##'n!.
LINE STAFF RELATIONSHIP An )n&o%#'l &%)n!l1 n)%on#n$ ,'- +n '!'$! ,%. E%1on )+l)! $o ,' @('l 'l( 'n! %)",$-. T,% )- no -'%'$ %oo# o% c(+)cl &o% (% ll #'n'"#n$. In -,o%$ $, ol '% )n$%#)n"l! )n$%#)n"l! w)$, 'c, o$,% 'n! k ' clo- 'n! &%)n!l1 )n$%'c$)on.
TASK MANAGEMENT AND INCENTI#ES T'-k T'-k- '% !))!! '#on" )n!))!('l-. )n!))!('l-. An! wo%k %'$ 'n! %&o%#'nc %&o%#'nc )#'-(%! )n $%#- o& -o# k1 %&o%#'nc )n!)c'$o%-. B($ $,% )- no )ncn$) '$$%)+($! $o $,'$ $'-k co#l$)on 0c$ &o% -'l- &o%c $,'$ )- ")n )ncn$) (on 'c,))n" %@()%! %@()%! -$)#'$ o& +(-)n--.
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/ORK EN#IRONMENT OF ORGANIZATION T, n)%on#n$ n)%on#n$ )- l)+%'l. All #lo1#lo1- '% $%'$! $%'$! '- @('ll1 'o--)+l 'n! $, #'n'"#n$ -$%)- $o nco(%'" ,'%#on1 ,' %#on1 'n! "n%'l "oo! &l)n"- '#on" )n!))!('l-.
ERROR IDENTIFICATION AND MONITORING TOOLS D)9%n$ -o&$w'%-o&$w'%- '% (-! )n !)9%n$ !'%$#n$- $o $%'ck %%o%%%o%- 'n! l'-. L)k *n%' )- (-! )n IT D'%$#n$4 T%)ol'n )- (-! )n P%o!(c$)on D'%$#n$ &o% *%',)c- $c.
CUSTOMER FOCUS AND INNO#ATION T,% )- ' !'%$#n$ !'%$#n$ C(-$o#% C(-$o#% Rl'$)on-,) Rl'$)on-,) M'n'"#n$ D'%$#n$ w,)c, )- %-on-)+l $o !'l w)$, -oc)'l #!)'4 cll ,on$c. $, +'-)c ')# )- $o "$ c(-$o#%- '$$n$)on 'n! $o #')n$')n $, $%(-$ o& ol! c(-$o#%-. To To &'c)l)$'$ 'n! n,'nc (-% 0%)nc4 0%)nc4 'n onl)n -,o)n" ' &o% An!%o)! 'n! )OS ,on- ,'- +n l'(nc,!. T,)- )- !-)"n! $o %o)! ' (-%&%)n!l1 (-%&%)n!l1 'n! '-)l1 'cc--)+l l'$&o%# &o% c(-$o#%- on$,"o 'n! -)#l)&1 -,o)n" +1 +%)n")n" onl)n -,o)n" $o $, ;n"%$)- o& D'%'7.k?- (-%-.
IN5LUENCIN*
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LEADERSHIP TRAITS To To co w)$, $, nw +(-)n-- c,'lln" c,'lln" 'n! $o k 'c w)$, w)$, '""%--) #'%k$ #'%k$ co#$)$)on $, #'n'"#n$ %@()%%@()%- $, #'n'"%$o ,' -o# !)-$)nc$ l'!%-,) $%')$-4 l)k $,1 #(-$ + '--%$). Pol w)$, w)$, -$%on" 1 &o% !$')l!$')l- 'n! ,')n" -o&$ -k)ll- '- wll. T,1 #(-$ ,' 0)+)l)$1 'n! '!'$'+)l)$1 &o% l'%n)n" 'n! 'c@()%)n" )n ' c,'lln")n" n)%on#n$ n)%on#n$ 'n! #'n'")n" $o -(cc!.
LEADERSHIP AND TRAINING MEASURES S)nc !'%'7 )- ' nwl1 l'(nc,! n$(% -o $, co#'n1 )- no$ )n-$)n" #'--) +(!"$ on $%')n)n" 'n! !lo#n$. R'$,% $, co#'n1 ,)%- #lo1- con-)!%)n" $,)% -k)ll- 'n! $, #lo1l'%n &%o# 0%)nc)n" 0%)nc)n" $,)n"-. T, co#'n1 )- -')! $o nco(%'" -l& l'%n)n" 'n! '!'$'+)l)$1 o& #lo1-.
COMMUNICATION Co##(n)c'$)on )- ")n &o%#o-$ )#o%$'nc. A- -$'$! '%l)% $,% ))n&o%#'l n)%on#n$. T,% '% no +o(n!'%)- -$ &o% )n$%'c$)on 'n! co##(n)c'$)on +$wn )n!))!('l- o& !)9%n$ !'%$#n$- 'n! +$wn ol w)$, !)9%n$ ll o& '($,o%)$1.
CONCLUSION
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D'%'7.k )- nw &'c o& +(-)n-- w)$, '""%--) #'%k$ !1n'#)c- 'n! 0c--) 0c--) !#'n! o& !!)c'$)on o& wo%k 'n! '--)on. A- ' nw n$(% )$ )- l'ck)n" +,)n! )n +(!"$- 'n! &'c)n" c,'lln"- +c'(- o& %')! #'%k$ "%ow$, "%ow$, 'n! co#$)$)on. T,1 ,' '!'$! nw w'1- o& )n$%'c$)on 'n! wo%k)n" 'n! ,nc $,%+1 #'n'"#n$ o& $,)n"- 'n! ,' ($ '-)! conn$)on'l '$$#$- )n wo%k)n" 'n! #'n'"#n$. K)n" K)n" )nno'$)on 'n! (n)@(n-- )- #'k)n" $,# $o 'c,) $, "o'l- +($ $,1 ,' $o + #o% )")l'n$ 'n! '""%--) &o% $, co#$)$)on. T,1 #(-$ )#l#n$ $o con!(c$ l'!%-,) 'n! #'n'"#n$ $%')n)n" ---)on-. T,1 -,o(l! ,' %w'%! 'n! $'-k -c,# -o '- $o k $, #lo1- ( &o% 'c,))n" $,)% $'-k- 'n! $o #o$)'$ $,# 'n! $o 0$n! $, $n(%.
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