STANDAR KOMPETENSI : Berkomunikasi dengan Bahasa Inggris setara Level Intermediate A
KOMPETENSI DASAR : 3. Memahami mono!og "ang mun#u! $ada situasi ker%a tertentu
INDIKATOR : .
Sis&a da$at men%a&a' $ertan"aan mengenai in(ormasi umum )genera! in(ormation* in(ormatio n* "ang terkait
dengan mono!og. +. 3.
Sis&a da$at men%a&a' $ertan"aan mengenai isi mono!og )detai!ed in(ormation* Menu!is kem'a!i mono!og "ang mun#u! $ada situasi ker%a tertentu da!am 'entuk intisari, intisari , summary
)taking notes* MATERI PEMBE-AARAN : .
$re(i/es0 su((i/es
+.
Short ta!ks )ad1ertisements0 )ad1ertisements0 re$orts0 announ#ements0 announ#ements0 d!!*
3.
Anton"m0 s"non"m.
1.
PREFIXES
A $re(i/ is $!a#ed at the 'eginning o( a &ord to modi(" or #hange its meaning. 2ou 2ou #an (ind more detai! or $re#ision (or ea#h $re(i/ in an" good di#tionar". E/am$!es o( $re(i/es: •
•
•
unhappy : : un is a negati1e or anton"mi# anton"mi# $re(i/. $re(i/. prefix 0 preview : : pre is a $re(i/0 &ith the sense o( before redo0 review. : re is a $re(i/ meaning again.
The &ord prefix is is itse!( made u$ o( the stem fix )meaning attach0 in this #ase*0 and the $re(i/ pre)meaning 'e(ore*0 'oth o( &hi#h are deri1ed (rom -atin roots roots.. )htt$:,,en.&iki$edia.org,&iki,Pre(i/ )htt$:,,en.&iki$edia.org,&iki,Pre(i/** 2.
SUFFIX
Su((i/ Su((i/ artin"a artin"a Akhiran. Akhiran. Berikut Berikut ini ada!ah ada!ah 'e'era$a 'e'era$a #ontoh #ontoh akhiran akhiran "ang sering mun#u! mun#u! da!am da!am Bahasa Inggris. a.
4a'!e0 4i'!e )DAPAT* )DAPAT* à mem'entuk Ad%e#ti1e0 #ontoh5 breakable, washable, moveable
'.
4a'!e0 4i'!e )PANTAS* )PANTAS* à mem'entuk Ad%e#ti1es
#ontoh5 an admirable person, an acceptable answer #.
4ion0 4ation0 4ition )AKSI,KONDISI* à Mem'entuk Kata Benda
6ontoh : obsession, admiration, repetition d.
4en )Me...kan*
à Mem'entuk
Kata Ker%a
6ontoh 5 You can sweeten your drink with honey or brown sugar. e.
4(u! )PEN78* à Mem'entuk Ad%e#ti1es, Nouns0
6ontoh 5 a colourful picture, a powerful person (.
4i("0 4(" )Me...kan* à Mem'entuk Kata Ker%a0 6ontoh 5 to simplify, to intensify, to beautify
g.
4ism )ISME* à Mem'entuk Kata Benda0 6ontoh 5 fanaticism, fanaticism, fogeyism, sexism
h.
4ist )Orang "ang me!akoni* à Mem'entuk Kata Si(at dan Kata Benda
6ontoh 5 Marxist philosophy, a feminist, a sexist
i.
4i9e0 )Me...kan* British dan Austra!ia 'iasan"a 4ise à Mem'entuk Kata Ker%a
6ontoh 5 to modernie !"to make modern#, to centralie %.
4!ess )TANPA )TANPA** Mem'entuk Mem'entuk Ad%e#ti1es0 Ad%e#ti1es0
6ontoh 5 $ome $omethi thing ng witho without ut mean meaning ing is is meanin meaningle gless. ss.
%e has has no frie friends nds at at all - he he is
friendless.
k.
4ment )..an* à Mem'entuk kata 'enda0
6ontoh 5 strong government, successful management !.
4ness )Ke...an* à Mem'entuk Kata Benda0
6ontoh 5 sadness, nervousness, selfishness, kindness, )htt$:,,ismai!mi htt$:,,ismai!midi.#om,'erita4+ di.#om,'erita4+;<4su((i/es. ;<4su((i/es.htm! htm!** 3.
ADVERTISING
Ad1ertising is a (orm o( #ommuni#ation used used to $ersuade $ersuade an audien#e )1ie&ers0 readers or !isteners* to take some a#tion &ith res$e#t to $rodu#ts0 ideas0 or ser1i#es. Most #ommon!"0 the desired resu!t resu!t is to dri1e dri1e #onsume #onsumerr 'eha1io 'eha1iorr &ith res$e#t to a #ommer#ia #ommer#ia!! o((ering o((ering00 a!thoug a!though h $o!iti#a! $o!iti#a! and ideo!ogi ideo!ogi#a! #a! ad1ertis ad1ertising ing is a!so #ommon. #ommon. Ad1ertising Ad1ertising messages messages are usua!!" $aid (or '" s$onsors and 1ie&ed 1ia 1arious traditiona! media5 media 5 in#!uding in#!uding mass media su#h as ne&s$a$er 0 maga9ines maga9ines00 te!e1ision #ommer#ia!00 radio ad1ertiseme #ommer#ia! ad1ertisement nt00 outdoor ad1ertising or ad1ertising or dire#t mai!5 mai!5 or ne& media su#h media su#h as &e'sites and te/t messages. messages. De(inition .
The non4$ersona! #ommuni#ation o( in(ormation usua!!" $aid (or = usua!!" $ersuasi1e in nature0
a'out $rodu#ts )goods = ser1i#es* or ideas '" identi(ied s$onsor through 1arious media. )Arenes >>?* +.
An" $aid (orm o( non4$ersona! #ommuni#ation a'out an organisation0 organisatio n0 $rodu#t0ser1i#e0 $rodu#t0ser 1i#e0 or idea (rom
an identi(ied s$onsor. )B!e#h = B!e#h >>@* 3.
Paid non4$ersona! #ommuni#ation (rom an identi(ied s$onsor using mass media to $ersuade
in(!uen#e an audien#e. )e!!s0 Burnett0 = Moriat" >>@* .
The e!ement o( the marketing #ommuni#ation mi/ that is non $ersona! $aid (or an identi(ied s$onsor0
= disseminated through #hanne!s o( mass #ommuni#ation to $romote the ado$tion o( goods0 ser1i#es0 $erson or ideas. )Bearden0 Ingram0 = -a(orge >>@* C.
An in(ormati1e in(ormati1 e or $ersuasi1e message #arried '" a non $ersona! medium = $aid (or '" an identi(ied
s$onsor &hose organi9ation or $rodu#t is identi(ied in some &a". )ikmund = Dami#o >>>* ?.
Im$ersona!5 one &a" #ommuni#ation a'out a $rodu#t or organi9ation that is $aid '" a marketer.
)-am'0 8air = M#.Danie! +;;;* <.
An" $aid (orm o( non4$ersona! $resentation and $romotion o( ideas0goods or ser1i#es '" an
identi(ied s$onsor. )Kot!er et a!0 +;;?* )htt$:,,en.&iki$edia.org ) htt$:,,en.&iki$edia.org** I. ADFERTISEMENT. Ad1ertisement Ad1ertisement is a $u'!i# $u'!i# $romotion o( o( some $rodu#ts $rodu#ts or ser1i#es. It (un#tions (un#tions to $romote $romote $rodu#ts0 ser1i#es0 and others to $u'!i#. 6ontoh : ADFERTISEMENT The 6it" 6on1ention 6enter is !ooking (or an assistant #on1ention #oordinator. Duties in#!ude organi9ing e/hi'it and meeting s$a#e (or u$#oming #on1entions0 o1erseeing e/hi'it set4u$0 and #oordinating audio4 1isua! reGuests o( $arti#i$ants. I( "ou are good &ith detai!s0 en%o" $eo$!e0 and dont &ant to sit 'ehind a
i.
4i9e0 )Me...kan* British dan Austra!ia 'iasan"a 4ise à Mem'entuk Kata Ker%a
6ontoh 5 to modernie !"to make modern#, to centralie %.
4!ess )TANPA )TANPA** Mem'entuk Mem'entuk Ad%e#ti1es0 Ad%e#ti1es0
6ontoh 5 $ome $omethi thing ng witho without ut mean meaning ing is is meanin meaningle gless. ss.
%e has has no frie friends nds at at all - he he is
friendless.
k.
4ment )..an* à Mem'entuk kata 'enda0
6ontoh 5 strong government, successful management !.
4ness )Ke...an* à Mem'entuk Kata Benda0
6ontoh 5 sadness, nervousness, selfishness, kindness, )htt$:,,ismai!mi htt$:,,ismai!midi.#om,'erita4+ di.#om,'erita4+;<4su((i/es. ;<4su((i/es.htm! htm!** 3.
ADVERTISING
Ad1ertising is a (orm o( #ommuni#ation used used to $ersuade $ersuade an audien#e )1ie&ers0 readers or !isteners* to take some a#tion &ith res$e#t to $rodu#ts0 ideas0 or ser1i#es. Most #ommon!"0 the desired resu!t resu!t is to dri1e dri1e #onsume #onsumerr 'eha1io 'eha1iorr &ith res$e#t to a #ommer#ia #ommer#ia!! o((ering o((ering00 a!thoug a!though h $o!iti#a! $o!iti#a! and ideo!ogi ideo!ogi#a! #a! ad1ertis ad1ertising ing is a!so #ommon. #ommon. Ad1ertising Ad1ertising messages messages are usua!!" $aid (or '" s$onsors and 1ie&ed 1ia 1arious traditiona! media5 media 5 in#!uding in#!uding mass media su#h as ne&s$a$er 0 maga9ines maga9ines00 te!e1ision #ommer#ia!00 radio ad1ertiseme #ommer#ia! ad1ertisement nt00 outdoor ad1ertising or ad1ertising or dire#t mai!5 mai!5 or ne& media su#h media su#h as &e'sites and te/t messages. messages. De(inition .
The non4$ersona! #ommuni#ation o( in(ormation usua!!" $aid (or = usua!!" $ersuasi1e in nature0
a'out $rodu#ts )goods = ser1i#es* or ideas '" identi(ied s$onsor through 1arious media. )Arenes >>?* +.
An" $aid (orm o( non4$ersona! #ommuni#ation a'out an organisation0 organisatio n0 $rodu#t0ser1i#e0 $rodu#t0ser 1i#e0 or idea (rom
an identi(ied s$onsor. )B!e#h = B!e#h >>@* 3.
Paid non4$ersona! #ommuni#ation (rom an identi(ied s$onsor using mass media to $ersuade
in(!uen#e an audien#e. )e!!s0 Burnett0 = Moriat" >>@* .
The e!ement o( the marketing #ommuni#ation mi/ that is non $ersona! $aid (or an identi(ied s$onsor0
= disseminated through #hanne!s o( mass #ommuni#ation to $romote the ado$tion o( goods0 ser1i#es0 $erson or ideas. )Bearden0 Ingram0 = -a(orge >>@* C.
An in(ormati1e in(ormati1 e or $ersuasi1e message #arried '" a non $ersona! medium = $aid (or '" an identi(ied
s$onsor &hose organi9ation or $rodu#t is identi(ied in some &a". )ikmund = Dami#o >>>* ?.
Im$ersona!5 one &a" #ommuni#ation a'out a $rodu#t or organi9ation that is $aid '" a marketer.
)-am'0 8air = M#.Danie! +;;;* <.
An" $aid (orm o( non4$ersona! $resentation and $romotion o( ideas0goods or ser1i#es '" an
identi(ied s$onsor. )Kot!er et a!0 +;;?* )htt$:,,en.&iki$edia.org ) htt$:,,en.&iki$edia.org** I. ADFERTISEMENT. Ad1ertisement Ad1ertisement is a $u'!i# $u'!i# $romotion o( o( some $rodu#ts $rodu#ts or ser1i#es. It (un#tions (un#tions to $romote $romote $rodu#ts0 ser1i#es0 and others to $u'!i#. 6ontoh : ADFERTISEMENT The 6it" 6on1ention 6enter is !ooking (or an assistant #on1ention #oordinator. Duties in#!ude organi9ing e/hi'it and meeting s$a#e (or u$#oming #on1entions0 o1erseeing e/hi'it set4u$0 and #oordinating audio4 1isua! reGuests o( $arti#i$ants. I( "ou are good &ith detai!s0 en%o" $eo$!e0 and dont &ant to sit 'ehind a
desk0 this %o' is (or "ou. 6ome '" 6it" 8a!!0 Room +;3 (or an a$$!i#ation. a$$!i#ation. Huestions : . hat are mentioned as the duties o( the assistant +. hat kind o( $erson &ou!d !ike this %o' 3. 8o& &ou!d "ou a$$!" (or this %o' Definition of Announcement Announcement is an o((i#ia! noti(i#ation a'out something so kno& to man" $eo$!e are usua!!" &ritten
announ#ement. Pasted on a 'oard it eas" to see $eo$!e or $u'!ished. Announcement is an im$ortant or o((i#ia! statement that in(orms $eo$!e a'out
something
An nnouncement is a $u'!i# statement gi1ing $eo$!e in(ormation or ne&s. It is o(ten in a (orm o( a #ard
or ne&s$a$er item The $ur$ose o( announ#ement : . To in(or in(ormatio mation n us &hat &hat has has ha$$e ha$$ened ned or &hat &hat &i!! ha$$en. ha$$en. +. To gi1e a (orma! (orma! &ritten &ritten noti#e noti#e o #ertai #ertain n e1ents e1ents E!m"#e$ of Announcement Te!t$
ritten noti#e0 ne&s o( 'irth0 &edding and e1ents
Gene%ic St%uctu%e of Announcement
Pur$ose
: The te/t that #ontains &hat e1ent &i!! 'e he!d
Da" and and Date : Da" and Date rea!i9ation rea!i9ation Time P!a#e Sender
: The te/t that #ontains &hen the e1ent &i!! 'e he!d : The te/t that #ontains &here the e1ent &i!! 'e he!d : The te/t that #ontains name o( the $erson &ho &i!! 'e #onta#ted
Te!t O%&ni'tion
O$ening )tit!e* J 6ontent •
J 6!osing S"ecific Te!t of Announcement
Dire#ted (or genera! 7sing Sim$!e Present Tense
7sing Im$erati1e Senten#es
E/am$!e ATTENTION To a$$!" (or a ne& dri1eLs !i#ense0 #ome to the BRI to 'u" a (orm. Then 'ring the (orm "ouL1e #om$!eted to the !i#ense o((i#e Monda" through rida" 'et&een @.;; a.m. and +.3; $.m. 2ou &i!! take a &ritten test and a dri1ing test a(ter "ou (i!! in other (orms (rom the !i#ense o((i#e. There &i!! 'e a (ee 'ut not mu#h. &rtinya' (ntuk mendaftarkan $IM, datanglah ke )*I untuk membeli formulir. +emudian bawa formulir yang sudah anda lengkapi ke kantor polisi hari senin sampai umat mulai pukul .-/.0. &nda akan mengikuti uian tulis dan uian praktek sesudah anda melengkapi formulir yang lain di kantor polisi. &kan dipungut biaya, tetapi tidak mahal.
E!m"#e of Announcement F$(ioni$t G%ou" P%ou)#* nnounce+ A ne, #oction of F$(ioni$t Stu)io
Ne& #on#e$ts0 ne& designs0 A &ho!e ne& 'outiGue $hoto e/$erien#e. O"enin&+ Stu%)*- M%c( 2- 2/1/
O$ens dai!" (rom > a.m. > $.m. )eekends > a.m. < $.m.* So0 1isit us there. ashionista Studio a!an Mer$ati Dua num'er + akarta 6onta#t num'er: ?@;
1ask 23 $tudy this ob advertisement and answer the 4uestions that follow.
NEEDED A de1e!o$ing restaurant in1ites a$$!i#ants (or the (o!!o&ing $ositions: . 6he(0 +. Pre$4#ook0 3. aiter,&aitress Hua!i(i#ations: a. 8ard&orking )0 +0 3*0 '. 8a1ing $!easant $ersona!it" )0 +0 3* #. ood !ooking )3*0 d. 6oo$erati1e )0 +* e. 8a1ing at !east + "earLs e/$erien#e in a simi!ar #a$a#it" )0 +03* (. 8a1ing good #ommand o( s$oken Eng!ish )0 3* Send "our a$$!i#ations and 6F to: The Personne! Manager P.O. Bo/ ?@@ Batam
Huestions . hat $ositions is the restaurant !ooking (or +. hat are the reGuirements (or ea#h $osition 3. hi#h reGuirements do a!! a$$!i#ants ha1e to (u!(i!! . hi#h $osition needs the hardest reGuirement C. De#ide the edu#ationa! 'a#kground reGuired '" ea#h o( the $ositions. 1ask /3 5omplete the following advertisement using the providing words. 1hen read the text aloud.
!u/urious
(ashiona'!e
outstanding
sunning
#o!or(u!
intre$id
Ba!i Retreat Tr" the No1ote! En%o" Ba!i The No1ote! &a" at the Q)*Q Benoa Ba!!0 on the ( ringes o( Q+Q Nusa Dua0 on!" +; minutes (rom Ngurah Rai Internationa! Air$ort. 6hoose (rom +@ De!u/e Poo! ing rooms0 @ De!u/e O#ean ing rooms or the $ro$ert"s + Q3Q suites0 #om$!ete &ith $ri1ate QQ garden and Ba!inese4 st"!e0 o$en4air 'athtu'. or QCQ tra1e!ers0 Ba!is ka!eidos#o$e o( #u!tura! treasures is #!ose '". Fisit Tan%ung Benoa0 a traditiona! (ishing 1i!!age &here ? #eremonies and ritua!s are $art o( dai!" !i(e0 or e/$!ore the intre$id Ba!inese tem$!e ne/t door. hate1er "our interests0 No1ote! Benoa Ba!i is sure to ser1e them 'est. rom no& unti! Mar#h 30 +;;<0 Ameri#an E/$ress 6ardmem'ers #an en%o" a s$e#ia! o((er o( a De!u/e O#ean ing room (or 7S?C or a Benoa Suite (or 7S3; $er night0 &hen $a"ing &ith the 6ard. or reser1ations0 $!ease #onta#t: Ameri#an E/$ress Tra1e! Ser1i#e O((i#e0 raha Akti1a0 ! 8.R. Rasuna Said0 akarta. Te!: )?+* +4C+4?+<<5 a/: )?+* +4C+4??33 Taken (rom www.nt.sail.com 0.
TEXT REPORT
Birds are interesting (!"ing anima!s. The" are 1erte'rates and &arm '!ooded anima!s. The" 'e!ong to a1es #!ass and the" #an 'e (ound a!! o1er the &or!d. Birds 'reath &ith their air $o#ket. Beside as res$iration organ0 air $o#ket a!so #an en!arge or redu#e their &eight &hen ( !"ing or s&imming. There are man" kinds o( 'irds. Earth 'ird has s$e#ia! #hara#teristi#. The" ha1e di((erent mor$ho!og". A##ording to their (ood and ha'itat. Some o( them eat seeds0 $o!!en0 (ish or meat. There are some s$e#ies that !i1e in !and and the others !i1e in &ater. -and 'irds !i1e on their nest. ema!e 'irds ha1e s$e#i(i# tasks. The" !a" eggs and (eed their 'a'"0 Beside that the" !ook (or (oods (or their 'a'". . )$e$eronit".#om,go,sites,m1ie&,genrere$ort,@<<3*
ANTONMS
or the $ur$oses o( the anton"ms0 (rom the reek anti )o$$osite* and onoma )name* are grada'!e o$$osites. rada'!e o$$osites !ie at o$$osite ends o( a #ontinuous s$e#trum o( meanings5 e/am$!es are hot and cold 0 slow and fast 0 and fat and skinny . ords ma" ha1e se1era! di((erent anton"ms0 de$ending on the meaning: 'oth long and tall #an 'e anton"ms o( short . Though the &ord antonym &as on!" #oined '" $hi!o!ogists in the >th #entur"0 su#h re!ationshi$s are a (undamenta! $art o( a !anguage0 in #ontrast to s"non"ms0 &hi#h are a resu!t o( histor" and dra&ing o( (ine distin#tions0 or homon"ms0 &hi#h are most!" et"mo!ogi#a! a##idents or #oin#iden#es.
-anguages o(ten ha1e &a"s o( #reating anton"ms as an eas" e/tension o( !e/i#on. or e/am$!e0 Eng!ish has the $re(i/es in- and un-0 so unreal is the anton"m o( real and indocile is o( docile . Some $!anned !anguages a'undant!" use su#h de1i#es to redu#e 1o#a'u!ar" mu!ti$!i#ation. Es$eranto has mal)#om$are bona good and malbona 'ad*0 Damin has kuri- )tituu sma!!0 kuritituu !arge* and Ne&s$eak has un- )as in ungood 0 'ad*. An auto4anton"m is a &ord that #an ha1e o$$osite meanings in di((erent #onte/ts or under se$arate de(initions:
en%oin )to $rohi'it0 issue in%un#tion5 to order 0 #ommand*
(ast )mo1ing Gui#k!"5 (i/ed (irm!" in $!a#e*
#!ea1e )to s$!it5 to adhere*
san#tion )$unishment0 $rohi'ition 5 $ermission*
sta" )remain in a s$e#i(i# $!a#e0 $ost$one5 guide dire#tion0 mo1ement* )htt$:,,en.&iki$edia.org,&iki,O$$ositeU+@semanti#sU+>VAuto4anton"ms *
SNONM
This arti#!e is a'out the genera! meaning o( the term s"non"m. or 'io!ogi#a! s"non"ms0 see S"non"m )ta/onom"*. S"non"m !ist in #unei(orm on a #!a" ta'!et0 Neo4Ass"rian $eriod. Re(:K.3
noun e.g.5 student and $u$i! 0 $ett" #rime and misdemeanor
1er' e.g. ^ 'u" and $ur#hase
4 ad%e#ti1e 5 si#k and i!!
ad1er' 5 Gui#k!" and s$eedi!"
4 $re$osition 5 on and u$on
Note that s"non"ms are de(ined &ith res$e#t to #ertain senses o( &ords5 (or instan#e0 pupil as the 6aperture in the iris of the eye6 is not s"non"mous &ith student . Simi!ar!"0 he expired means the same as he died 0 "et my passport has expired #annot 'e re$!a#ed '" my passport has died .
In Eng!ish0 man" s"non"ms e1o!1ed (rom the $ara!!e! use0 in the ear!" medie1a! $eriod0 o( Norman ren#h )(rom -atin* and O!d Eng!ish )Ang!o4Sa/on* &ords0 o(ten &ith some &ords 'eing used $rin#i$a!!" '" the Sa/on $easantr" )6folk6 0 6freedom6 0 6bowman6 * and their s"non"ms '" the Norman no'i!it" )6people6 0 6liberty6 0 6archer6 *.
PENI-AIAN Tes !isan 5 rete!!ing0 summari9ing
.
Tes tertu!is 5 men%a&a' $ertan"aan $i!ihan ganda atau essa" Test E1a!uation Huestions : Ans&er Huestion 4+ re(er to the (o!!o&ing ad1ertisement.
:
•
MA-- KE-APA ADIN AS8ION 4 OOD 4 ENTERTAIMNT
Be#ome an MK (riend Q.. Sign u$ as a MK (riendshi$ 6ard mem'er toda" (or the start o( a tru!" re&arding re!ationshi$ as &e 1a!ue e1er" sho$$er in our ma!!. eL1e #reated a s$e#ia! $rogram to sho& our a$$re#iation and thanks. 8o& &orks. et "our (irst (riendshi$ #ard (ree &hen "ou s$end a minimum or R$. ;;.;;;04 ) at MK and &eL!! e1en to$ that u$ &ith the 1er" (irst stam$ _ Su'seGuent!"0 sim$!" s$end R$. 3;;.;;;04 to #o!!e#t additiona! stam$s and e/#hange (or the (o!!o&ing gi(ts : C stam$s
4 MK (riendshi$ #ard #o((ee set
; stam$s 4 MK (riendshi$ #ard go!( um're!!a +; stam$s 4 MK sho$$ing 1ou#her &orth R$. C;.;;;0;; `* terms = #ondition a$$!" . 8o& mu#h mone" shou!d "ou s$end )at !east* to ha1e the gi(t o( #o((ee set a. R$. C;;.;;;.;; #. R$. .3;;.;;;.;; '. R$ .;;;.;;;.;;
d. More than t&o mi!!ion ru$iahs
+. hat is the s$e#ia! $rogram o((ered '" MK a. MK &i!! gi1e stam$ to #hange &ith the gi(t '. S$e#ia! dis#ount (or (ood at MK #. ree mem'er #ard (or mone" s$ent !ess than R$. ;;.;;;.;; d. MK &i!! #hange the stam$s #o!!e#ted &ith the s$e#ia! gi(t 1hank you for calling the 7ews in a Minute information service. If you already know the category code number for the information you want, please press that number now. If you do not know the category code, press 2 for a list of news categories and their corresponding code
number.
3. hat does this ser1i#e o((er a. 6ategories
#. 6odes
'. Ne&s
d. -ists
. hat do "ou do i( "ou do not kno& the #ategor" #ode num'er a. Sta" on !ine #. Make u$ to num'er '. Dia! the o$erator
d. Press ;;;
8ur efficient electronic office mail communication system saves you both time and money. 9orget about making copies and checking distribution lists. $end memos almost instantly to your entire staff. $end entire documents to colleagues without spending time at the printer. $ave on paper and tear on the printer.
C. hat does this ad1ertisement &ant "ou to 'u" a. A high4te#h #om$uter #. A do#ument du$!i#ation s"stem '. An e!e#troni# mai! s"stem
d. A distri'utor ser1i#e
?. 8o& does the ad1ertisement suggest "ou &i!! sa1e mone" a. ith !o& $ri#es on the s"stem #. !o&er $rinter and $a$er #osts '. e&er &orkers are reGuired
d. E!iminates intero((i#e mai!
It:s easy to greet a visitor at the receptions desk. 9irst, say hello. 1hen, ask his ; her name, and the name of the person he ; she is here to see. %ave him ; her sign the guest book and take a seat in the lobby. 9inally, call the person he ; she is visiting.
<. hat is the (irst thing the re#e$tionist shou!d do (or a 1isitor a. Sa" he!!o #. 8a1e him , her sign the guest 'ook '. Ask his , her name
d. 6a!! the $erson he , she is 1isiting
@. hat do "ou do i( "ou do not kno& the #ategor" #ode num'er a. Sta" on !ine #. Make u$ a num'er '. Dia! the o$erator
d. Press ;;;
>. hat is the to$i# o( ta!k a. A ne& em$!o"ee
#. A &ork s#hedu!e
'. A re#ent e!e#tion
d. A 'ran#h o((i#e
;. ho most !ike!" is Ms. Ste!!a hite a. An inter1ie&er '. A $u'!isher
•
Ke" Ans&er . B
#. An editor d. A $o!iti#ian
: C. B
+. A
?. 6
3. B
<. A
. D
>. D
C. B
;. 6
B
KOMPETENSI DASAR : 3.+ Memahami $er#aka$an ter'atas dengan $enutur as!i
INDIKATOR : •
Sis&a da$at mengungka$kan4ungka$an untuk mem'uat reser1asi "ang di!akukan o!eh $enutur as!i
•
Sis&a da$at mengungka$kan ungka$an untuk menga%ukan ke!uhan "ang di!akukan o!eh $enutur as!i
•
Sis&a da$at mengungka$kan 4ungka$an untuk mem'uat kese$akatan ) arrangementI# digunakan dengan te$at.
•
Sis&a da$at mengungka$kan 4ungka$an untuk memastikan dan mem'ata!kan kese$akatan
•
Sis&a da$at mengungka$kan 4ungka$an untuk men"atakan keinginan atau situasi "ang tidak n"ata 'aik untuk masa de$an0 masa kini atau masa !am$au ) conditional sentences and subunctive wish* digunakan dengan te$at.
7ngka$an4ungka$an "ang di$akai da!am &a&an#ara digunakan se#ara te$at
MATERI PEMBE-AARAN : . Per#aka$an tentang reser1asi +. Su'%un#ti1es &ith wish0 if only 0 would rather . 3. uture tense . E/$ression (or #om$!ainning C. Moda!s Au/i!iaries ?. 6onditiona! T"$es + and 3 <. Rea! and unrea! #ondition. @. Ans&ering t"$i#a! Guestions asked in inter1ie&s >. E/$ressions dea!ing &ith arrangement ;. E/$ressions dea!ing &ith #on(irmation and #an#e!!ation PENI-AIAN
Tes !isan 5 rete!!ing0 summari9ing
Tes tertu!is 5 men%a&a' $ertan"aan $i!ihan ganda atau essa"
RESERVATION EXPRESSIONS IN MAKING AND ANDING RESERVATION 4un&5"n *n& )i"5i untu5 mem6ut )n menn&ni "e$nn7.
Reser1ation is an a#ti1it" to 'ook or reser1e something (or instan#e ti#kets0 rooms0 'ooks et#. It is needed in order to make sure that something &e &ant is a1ai!a'!e or not.
Reser1ation #an 'e done in a hote!0 restaurant0 tra1e! agen#"0 trans$ortation0 mo1ie et#. 8ere are some #ommon e/$ression dea!ing &ith reser1ation : . Making reser1ation +. 8and!ing reser1ation 3. 6on(irming reser1ation . 6an#e!!ing reser1ation 1.
M5in& %e$e%8tion
hen someone &ant to 'ook or reser1e something (or intan#es ti#ket0 room0 ta'!e,seat0 et#. 8ere are some e/$ression : ILd !ike to make a reser1ation ILd !ike to 'ook a room (or %anuar" 3 ILm going to 'ook a dou'!e room (or this &eekend. ILd !ike to reser1e a ta'!e (or dinner to night. e #an a!so use e/$ression to ask a'out the (a#i!ities0 $a"ment0 and other needs0 here are some o( the e/$ression #omman!" used : 6an i reser1e a ta'!e (or t&o (or !un#h 6an i 'ook a train seat (or tommoro& morning 6ou!d i make a reser1ation (or m" tri$ to Ba!i ne/t &eek. hat (a#i!ities does the hote! o((er hat is the $arking situation at the restaurant 6an &e ha1e a ta'!e '" the &indo& 6an I $a" at the #he#k in desk &hen I $i#k u$ m" ti#ket. 2.
n)#in& %e$e%8tion
hen someone re#ei1e the 'ook '" $hone0 emai! or other &a". 8ere are some e/$ression usua!!" used '" a reser1ation #!erk. Ma" I he!$ "ou 8o& man" rooms, ta'!es do "ou &ant to 'ook 8o& &ou!d "ou !ike to $a" 6an "ou te!! me "our address hat sort o( room &ou!d "ou !ike ILm sorr" to in(orm "ou that a!! our rooms ha1e 'een 'ooked 8o& man" $eo$!e &i!! #ome -et me re$eat the in(ormation i ha1e.
3.
M5in& %e$e%8tion + 9ILd !ike to 'ookQQQ. $!ease.
n)#in& %e$e%8tion + 92es0 sir. QQQ
4I &ou!d !ike to reser1eQQQ. 46an I make a reser1ationQQ 46ou!d I reser1eQQ 4I &ant to 'ookQQ 4ILd !ike to make QQ..
42es0 madam. QQ 4ILm sorr" sir. eLre (u!! this &eekend 42es0 o( #ourse. 4ILm a(raid that a!!Q.ha1e 'een reser1ed 46ertain!" sir. 4I am sorr". A!!QQha1e 'een so!d out
:onfi%min& %e$e%8tion
A(ter "ou make a reser1ation0 "ou shou!d make a #on(irmation. hen the" are sure and a1ai!a'!e to take a reser1ation on that time. 8ere are some e/$ression : ILd !ike to re#on(irm m" reser1ation ILd !ike to #on(irm m" (!igt,room,ta'!e0 et# 0.
:nce##in& %e$e%8tion
hen there is something trou'!e &hi#h make them to #an#e! a reser1ation the" ha1e made. 8ere are some e/$ression : ILd !ike to #an#e! m" (!ight ILm a(raid i ha1e to #an#e! m" reser1ation. ILm sorr" to in(orm "ou that i ha1e to #an#e! m" reser1ation. ANDING :OMPAINT 4menn&ni "en&)un;5e#u(n7 +
8ere are some e/$ressions to hand!e #om$!aints :
4I ^m sorr" to hear that 4I do a$o!ogi9e 4P!ease a##e$t m" a$o!ogies 4e &ere 1er" sorr" to hear a'out the $ro'!em. 4e regret that this $ro'!em has ha$$ened 4e a$o!ogi9e (or the trou'!e.
MAKING ARRANGEMENT 4mem6ut 5e$e"5tn; $u$unn c%7 +
8ere are some e/$ressions (or making arrangement : A. Su&&e$tin& n ""ointment ; )te +
4hat a'out ing FERBQQ.. 48o& a'out ing FERBQQQ 4h" donLt &e go to the #inema <. Su&&e$tin& time +
46ou!d "ou manage Tuesda" 4ou!d Saturda" suit "ou 4Are "ou (ree in the a(ternoon :. Re=ectin& t(e $u&&e$tion +
4ILm sorr"0 I #anLt make Tuesda" 47n(ortunate!" ILm 'us" that da" 4ILm a(raid Tuesda"Ls out o( the Guestion. D. Acce"tin& t(e $u&&e$tion +
4ThatLs (ine 4A!! right E. :onfi%min& t(e %%n&ement +
4IL!! see "ou there at + oL#!o#k. 4Sha!! &e sa" + oL#!o#k 4I !ook (or&ard to seeing "ou then.
Re$e%8tion +
A(i( )Re#e$tionist I*
: ood Morning0 e!#ome to NgurahRai Air!ines
Re9a )guest I*
: ood Morning0 do "ou ha1e an" (!ight to 6anada tomorro&
A(i( )Re#e$tionist I*
: One Moment P!ease0 2es0 there are t&o (!ights at (irst ;?.;; a m and se#ond at;>.3; a m.
Seu! )uest II*
: ThatLs ine. e 6hoose at ;?.;; a m 6ou!d 2ou te!! me ho& mu#h a return (!ight #ost
Rois )Re#e$tionist II* :
E#onom" #!ass or 'usiness #!ass ti#ket.
Re9a )uest I*
: Business 6!ass P!ease
Rois )Re#e$tionist II* Re9a )uest I*
: The 6ost is R$.C.;;;.;;; or one $erson.
: Ok 6an &e make a Reser1ation
Rois )Re#e$tionist II* Seu! )uest II* A(i( )Re#e$tionist I*
: 6ertain!". 2ours name Sir. P!ease_ : M" name is Seu! and m" (riend is Re9a. : 2our address and Phone num'er. P!ease.
Seu! )uest II*
: !. Nusa Dua'a!i and m" Phone ;@>?;?;3>;C
Re9a )uest I*
: 8o& a'out a (a#i!it" in 'usiness #!ass
A(i( )Re#e$tionist I* Seu! )uest II* A(i( )Re#e$tionist I* Seu! )uest II* A(i( )Re#e$tionist I*
: Entertainment Program0 Smoking Area. Maga9ine0 Et#. : 8o& is the $a"ment method : Pa"ment #an 'e done dire#t!" or '" 6redit 6ard. : 2es0 #an I $a" no& : Ok0 No& "ou ha1e 'een 'ooked. Sir.The (!ight !ea1es
at ;?.;; a m and "our arri1a! in 6anada &i!! 'e at .;; $ m !o#a! time0the !ight num'er B
: Ok0 Thank "ou : 2ouLre &e!#ome.
:onfi%mtion +
A(i( )Re#e$tionist I*
: ood Night0 NguraiRai Air!ines. Ma" I he!$ "ou0 sir
Re9a )uest I*
: ood night0 IL1e t&o ti#ket rom Ba!i to 6anada and &e &ou!d !ike to #on(irm it P!ease.
A(i( )Re#e$tionist I*
: hat "our num'er !ight0 sir Q.
Re9a )uest *
: Our(!ight num'erisB
A(i( )Re#e$tionist I*
: One moment Pease 8e!!o00 2ours 'usiness ti#ket are read" #on(irmed and the $!ane #an take o(( at ;?.;; a.m. (rom 'a!i and "our arri1a! in 6anada &i!! 'e at .;; $.m. !o#a! time.
Seu!= Re9a )uest*
: Ok Thank "ou
Rois=A(i( )Re#e$tionist* : 2ouLre &e!#ome :nce##tion +
Rois )Re#e$tionist II*
: 8e!!o good morning sir0 ma" I he!$ "ou
Seu! )uest II*
: 2es0 ma" I #an#e! m" (!ight ti#ket s#hedu!e
Rois)Re#e$tionist I*
: &hen "ou&i!! 'ethe(!ight
Seu! )uest II*
: Tomorro&0 m" (!ight ti#ket s#hedu!e tomorro& and I &ou!d #hanged m" s#hedu!e in the ne/t + da"s. 6an "our #hange it Q
Rois )Re#e$tionist II*
: one moment $!ease0 ma" I see "our (!ight num'er sir
Seu! )uest II*
: oh0 "es
Rois )Re#e$tionist II*
: One moment P!ease0 !ight num'er B
Seu!)uest II*
: Ok0 thank "ou
)Re#e$tionist I and II* : 2ouLre e!#ome :om"#int +
Rois )Re#e$tionist II* : ood morning0 &e!#ome to NgurahRaiAir!ines . Ma" I he!$ "ou Re9a )uest II* : ood morning0 + da"s ago I 'ought this ti#ket0 'ut there is an error &riting the name o( the ti#ket o&ner0 #an "our #he#k it Q Rois )Re#e$tionist * : 6an I see "our ti#ket num'er 0 sirQ. Re9a )uest II* : Oh0 o( #ourse Rois )Re#e$tionist I* : One moment $!ease. e &i!! #he#k itQOh "es. e ha1e make a error &riting in the name.0 &e &ere 1er" sorr" a'out the $ro'!em and &e &i!! (i/ it no&. One moment $!ease sir.. Re9a ) uest II* : 2es I &i!! &ait. A(i( )Re#e$tionist I* : SirQ.SirQ "our (!ight num'er B
8ote! 6!erk
: 8e!!o. Sunn"side Inn. Ma" I he!$ "ou
Man
: 2es0 ILd !ike to a room (or t&o on the +st o( Mar#h.
8ote! 6!erk
: Oka". -et me #he#k our + here (or a moment. The +st o( Ma"0 right
Man
: No. Mar#h0 not Ma".
8ote! 6!erk
: Oh0 sorr". -et me see here. 8mmm.
Man
: Are "ou a!! 'ooked that 3
8ote! 6!erk
: e!!0 &e do ha1e one a1ai!a'!e0 #om$!ete &ith a kit#henette and sauna 'ath. And the 1ie& o( the #it" is great0 too.
Man
: 8o& mu#h is that
8ote! 6!erk
: ItLs on!" +;; do!!ars0 $!us a ;U room C .
Man
: Oh0 thatLs a !itt!e too e/$ensi1e (or me. Do "ou ha1e a ? room a1ai!a'!e either on the +;th or the ++nd
8ote! 6!erk
: e!!0 &ou!d "ou !ike a smoking or non4smoking room
Man
: Non4smoking0 $!ease.
8ote! 6!erk
: Oka"0 &e do ha1e a (e& rooms a1ai!a'!e on the +;th5 &eLre (u!! on the ++nd0 < "ou &ant a smoking room.
Man
: e!!0 ho& mu#h is the non4smoking room on the +;th
8ote! 6!erk
: @; do!!ars0 $!us the ;U room ta/.
Man
: Oka"0 thatL!! 'e @ .
8ote! 6!erk
: A!! right. 6ou!d I ha1e "our name0 $!ease
Man
: 2es. Bo' Mae/ner.
8ote! 6!erk
: 8o& do "ou > "our !ast name0 Mr. Mae/ner
Man
: M4A4E44N4E4R.
8ote! 6!erk
: Oka"0 Mr. Mae/ner0 &e !ook ; to seeing "ou on Mar#h +;th.
Man
: Oka". ood'"e. 1ask 23 Listen to the dialog and answer these 4uestions based on the dialog you have heard.
. hat is the dia!og a'out
+. here does the dia!og take $!a#e
3. hat does Mr. Suri$to 'ook
. hat does he sa"
C. 8o& does the re#e$tionist res$ond
?. 8o& !ong &i!! Mr. Suri$to reser1e the room
<. hat does the re#e$tionist ask Mr. Suri$to @. Do "ou think making reser1ation is im$ortant h" or &h" not 1ask /3 =ork in groups and listen to another dialog. 1hen identify the expressions of making and taking a reservation.
Reser1ation #!erk : 8o& &ou!d "ou !ike to $a"0 Mr. Pamungkas Ar"a Pamungkas : 6an I $a" at the #he#k4in desk &hen I $i#k u$ m" ti#ket Reser1ation #!erk : 2es0 'ut "ou &i!! ha1e to #on(irm this reser1ation at !east t&o hours 'e(ore de$arture time. Ar"a Pamungkas : I see. Reser1ation #!erk : No& "ou ha1e 'een 'ooked0 Mr. Pamungkas. The (!ight !ea1es at ?:C a.m.0 and "our arri1a! in Pontianak &i!! 'e at >:+C a.m.0 !o#a! time. The (!ight num'er is NA .
Ar"a Pamungkas : Thank "ou. 1ask 03 =ork in groups and listen to another dialog. 1hen identify the expressions of taking and making reservations.
Re#e$tionist
: ood a(ternoon0 Mar#o$o!o 8ote!. Ma" I he!$ "ou
Mrs. Siregar
: 2es. Id !ike to 'ook a room0 $!ease.
Re#e$tionist
: 6ertain!". =hen would it be 0 Madam
Mrs. Siregar
: Ma" the th.
Re#e$tionist
: 8o& !ong &i!! "ou 'e sta"ing
Mrs. Siregar
: 1hree nights.
Re#e$tionist
: hat kind o( room &ou!d "ou !ike0 madam
Mrs. Siregar
: ?r@ double with bath . Id a$$re#iate it i( "ou #ou!d gi1e me a room &ith a 1ie& o1er the 1a!!e".
Re#e$tionist
: 6ertain!"0 Madam. IAll ust #he#k. 2es0 &e ha1e a room0 the Cth (!oor &ith a rea!!" s$!endid 1ie&.
Mrs. Siregar
: ine. 8o& mu#h is the #harge $er night
Re#e$tionist
: =ould you like 'reak(ast
Mrs. Siregar
: No0 thanks.
Re#e$tionist
: Its R$>@0C;; $er night e/#!uding ta/.
Mrs. Siregar
: Thats (ine.
Re#e$tionist
: 7nder &hat name would you lik e the reser1ation0 $!ease
Mrs. Siregar
: Mr. and Mrs. Siregar0 thats S4I4R4E44A4R.
Re#e$tionist
: 8kay 0 !et me make sure I got that: Mr. and Mrs. Siregar. Dou'!e &ith 'ath (or Ma" the th0 +th0 and 3th. Is that #orre#t
Mrs. Siregar
: 2es0 it is. Thank "ou.
Re#e$tionist
: 1hank you (or #hoosing Mar#o$o!o 8ote! and ha1e a ni#e da". ood'"e.
Mrs. Siregar
: ood'"e.
1ask B3 *ead and practice the following expressions. 1hen classify them into expressions of making a reservation or taking;handling a reservation.
. Tiara 8ote!0 good morning. 6an I he!$ "ou +. I &ou!d !ike to reser1e a ti#ket to Ba!i0 $!ease. 3. 8a1e "ou 'ooked 'e(ore0 Maam . 6an I 'ook a seat (or this a(ternoon C. hen &i!! "ou (!"0 Sir ?. 6ou!d I reser1e t&o ta'!es (or dinner tomorro& night <. 8o& man" ti#kets do "ou &ant0 Miss @. ILm sorr" to in(orm "ou that a!! seats ha1e 'een reser1ed. @. I &ou!d !ike to 'ook a sing!e room (or ne/t &eekend0 $!ease. >. ;. 2our reser1ation is on!" 1a!id i( "ou #on(irm at > o#!o#k tomorro& morning. Thank "ou. Reser1ation is 1er" im$ortant to make sure &hether "our a((airs #an 'e taken or not. Taken (rom *eader:s Cigest
Taking Reser1ations
8ote! Reser1ation:
O$ening 6on1ersations o( Re#e$tionist:
hat kinds o( room do "ou need
2es. Sir,Miss,Maam0 #an I he!$ "ou
ou!d "ou !ike sing!e or dou'!e 'ed
ood morning0 ma" I he!$ "ou
8o& !ong &i!! "ou sta"0 Sir,MaLam
-estari 8ote!0 #ou!d I he!$ "ou Ti#ket Reser1ation:
Re(using Reser1ations:
hat ti#ket do "ou &ant0 Sir,MaLam
ILm sorr" to in(orm "ou that a!! rooms,
hen &i!! "ou ZZ "0 Sir,MaLam hen &i!! "ou arri1e
seats,ti#kets,ta'!es ha1e 'een reser1ed. ILm rea!!" sorr"0 ILm a(raid &e #annot make an" reser1ations (or "ou. A!! rooms,seats,ti#kets,ta'!es ha1e 'een reser1ed.
1ask D3 =ork individually and read these situations. 1hen make a short dialog based on the following situations. 1hen, act it out.
.
2ou &i!! go to Medan '" $!ane on Sunda"0 une ;th at .;; $.m. 2ou reser1e a sing!e ti#ket (or
e/e#uti1e #!ass. +.
2ou 'ook a hote! (or ho!ida" this &eekend. 2ou reser1e a dou'!e room (or three da"s.
3.
2ou &ant to 'ook a train seat tomorro& morning. 2ou 'ook t&o ti#kets (or 'usiness #!ass. 1ask E3 *ead the reservation letter from a company:s secretary. 1hen answer the 4uestions.
M7-TI -OISTIK 8eadGuarters: a!an A. P. Pettarani No. C Makassar Phone: ?+4+CC; < une +;;< The Manager 8ote! Panakkukang a!an Bou!e1ard No. +>43; Makassar Reser1ation 6on(irmation Dear Mr. Ma$$angara0 I &ou!d !ike to #on(irm our 'ooking in this morning (or a sing!e $residentia! room &ith 'ath0 sho&er0 $ri1ate &ire!ess te!e$hone0 internet net&ork and sma!! kit#hen0 (or one o( our e/e#uti1es0 Mr. e!irangan. The reser1ation is (or (u!! 'oard (rom C u!" +;;<. I am a!so #on(irming the reser1ation (or a sma!! #on(eren#e room to 'e a1ai!a'!e on 3 u!"0 &hen Mr. e!irangan &i!! 'e ho!ding a meeting &ith our internationa! #!ients. P!ease (ind en#!osed our 'ank dra(t )No. >+;> +3 3* (or R$;0;;;0;;;.;; as a de$osit. The 'a!an#e &i!! 'e $aid as soon as &e re#ei1e the #on(irmation (rom "ou. e !ook (or&ard to hearing (rom "ou soon. Sin#ere!" "ours0 Me!ina -atuihama!!o Personne! Se#retar" to Mr. e!irangan En#!. 6it" Bank Dra(t . ho is Me!ina
+. hat is the address o( Me!inaLs &ork $!a#e
3. hat kind o( !etter does Me!ina &rite
. hat is it a'out
C. ho is the !etter sent to
P%ctice t(e fo##o,in& con8e%$tion ,it( *ou% "%tne% in f%ont of t(e c#$$. T(en n$,e% t(e >ue$tion.
Re#e$tionist uest Re#e$tionist uest Re#e$tionist uest Re#e$tionist uest
: ood morning0 &hat #an I do (or "ou0 sir : I ha1e a reser1ation (or a sing!e room : 6an I ha1e "our name : O( #ourse0 m" name is eorge honson : %ust a moment0 $!ease. 2es &e ha1e go it here. ou!d "ou !ike to (i!! in this (orm $!ease : #ertain!"0 I &i!! do "ou a##e$t #redit #ards : 2es. 2our room is num'er ;+. 8a1e a good sta". Mr honson. : Thank "ou.
?ue$tion@
. ho has 'een a reser1ation (or a sing!e room Ans&er ............................................................... +. ho has taken a reser1ation Ans&er ................................................................ 3. hat must the guest (i!! Ans&er ................................................................ . 8as Mr. honson made a reser1ation 'e(ore Ans&er ................................................................ C. hat does Mr. honson to $a" his reser1ation Ans&er ................................................................ Acti8it* . Re) t(e )i#ou&e n) n$,e% t(e >ue$tion @
Tia Re#e$tionist Tia Re#e$tionist Tia
: ood a(ternoon. Is this Sahid hote! : 2es0 "ouLre right. 6an I he!$ "ou : This is Tia0 I am #a!!ing (rom So!o0 I &ou!d !ike to #on(irm M" 'ooking. : e!!0 !et me see at the 'ooking !ist0 Tia0 a dou'!e room &ith sho&er and te!e$hone (or the nights o( u!" 4u!" C. Is that a!! right : 2es0 "ou are right. OK thanks (or "our he!$.
?ue$tion$ @
. ho made #on(irmation (or a dou'!e room Ans&er .............................................................. +. hat kind o( room does she &ant Ans&er .............................................................. 3. 8o& !ong &i!! she sta" Ans&er ............................................................. . 8as Tia made a reser1ation 'e(ore Ans&er ............................................................. C. rite the #on(irmation e/$ression Ans&er ............................................................. Acti8it* . Re) t(e fo##o,in& )i#o&. T(en n$,e% t(e >ue$tion
Re#e$tionist : Thank "ou (or #a!!ing the or#hid restaurant. Ma" I he!$ "ou Tomm" : ILd !ike to make a reser1ation Re#e$tionist : (or &hi#h da" and &hat time Tomm" : itLs (or rida"0 (e'ruar" +0 at < $.m Re#e$tionist : 8o& man" $eo$!e &i!! 'e #oming Tomm" : There &i!! 'e se1en o( us Re#e$tionist : and the name (or the reser1ation Tomm" : Tomm"0 Tomm" Kurnia&an Re#e$tionist : Ma" i ha1e "our $hone num'er0 $!ease Tomm" : @<>>>>> Re#e$tionist : Oka". -et me re$eat the in(ormation i ha1e. This is a reser1ation (or rida"0
(e'ruar" + (or se1en at <.$.m0. is that #orre#t Tomm" : "es0 thatLs right. 6an &e ha1e a ta'!e '" the &indo& in a non4smoking se#tion I &ant to 'e (ar a&a" (rom the kit#hen i( $ossi'!e. Re#e$tionist : our restaurant is a!! non4smoking0 &e #anLt guarantee a &indo& ta'!e0 'ut IL!! note "our $re(eren#e. Tomm" : Oka"0 thatLs (ine. hat is the $arking situation at the restaurant Re#e$tionist : &e ha1e a !arge $arking !ot 'ehind the restaurant0 a!so 1a!et $arking ser1i#e. Do an" o( the guests ha1e an" s$e#ia! reGuests Tomm" : ILm g!ad "ou asked. IL!! need t&o high #hairs and (our 'ooster seats. Re#e$tionist : ILm sorr"0 'ut did "ou sa" t&o high #hairs and (our 'ooster seats Romm" : "es0 i did. ILm taking a!! o( m" nie#es and ne$he&s out to dinner. Re#e$tionist : that sounds ni#e. It shou!d 'e a !i1e!" e1ening Tomm" : 2ouLre te!!ing me. ?ue$tion$@
. hat is the dia!ogue ta!king a'out +. here is tomm" 3. hat does tomm" &ant . hen &i!! he ha1e a $art" at the or#hid restaurant C. 8o& man" $eo$!e &i!! #ome ?. hat kind o( ta'!e does he &ant <. 6an he get the ta'!e he &ants @. hat is the $arking situation there >. Does he ha1e an" s$e#ia! reGuest hat are the" ;. 7nder &hat name is the reser1ation Stu)* t(e %e$e%8tion fo%m PERSONA DATA
uest name Mai!ing Adress 6it" ,i$ 6ode 6ountr" Te!e$hone Emai!
: ............................................................ : ............................................................ : ............................................................ : ............................................................ : ............................................................ : ............................................................
PREFERED A::OMODATION
S$e#ia! ReGuest Smoking Non4smoking Bed ReGuest Dou'!e Sing!e Additiona! s$e#ia! reGuest Method o( $a"ment 6ash 6redit #ard '" Arri1a! date
: ............................................................ : ............................................................ : ............................................................ : ............................................................ : ............................................................ : ............................................................ : ............................................................ : ............................................................ Tu&$ Mn)i%i Te%$t%u5tu%
1.
Mtc( t(e e!"%e$$ion in co#umn A ,it( t(o$e in :o#umn < to 6ui#) &oo) )i#o&ue. :o#oumn A :o#oumn <
Re#e$tionist Mr. 6hin Re#e$tionist Mr.#hin Re#e$tionist Mr.#hin Re#e$tionist Mr.#hin Re#e$tionist Mr.#hin Re#e$tionist
: &e!#ome to our hote!0 sir : ................)* : ................)+* : I &ou!d !ike to reser1e a room. : ......................)3* : O( #ourse0 M" name is 6hin : ou!d "ou %ust (i!! in the (orm0 $!ease : ..............)* : ................)C* : #ou!d "ou re#ommend me the 'est one : &e!! ...........)?*. There is sti!! one moderate room on the 3th (!oor0 sir.
a. '. #. d. e.
hat #an i do (or "ou0 sir IL!! take it 6ertain!" Thank "ou 1er" mu#h 8ere is the ke" -et me #he#k it out (irst g. hat kinds o( room do "ou !ike0 sir h. hat (a#i!ities does this room ha1e 6an I ha1e "our name0 $!ease
Mr.#hin Re#e$tionist Mr.#hin Re#e$tionist
: ..............)<* : The moderate room in our hote! is su$er'!" a$$ointed. There is a $ri1ate 'athroom0 TF0 Te!e$hone. : reat ...........)@* : A!! right0 sir .............)>*
2. S"e## n) "%onounce t(e ,o%)$ co%%ect#* n) fin) t(e menin& of t(e ,o%)$. T(en- m5e $entence$ No Bo%) P%onuncition Menin&
+ 3 C ? < @ > ; + 3 C 3.
Reser1e Reser1ation 6on(irm 6on(irmation 6an#e! 6an#e!!ation Ti#ket 6he#k Regret Booked !ight Sing!e Dou'!e Air!ine Possi'!e
:om"#ete t(e fo##o,in& )i#o&ue ,it( t(e $uit6#e e!"%e$$ion$ "%o8i)e).
Re#e$tionist uest Re#e$tionist uest Re#e$tionist uest Re#e$tionist uest Re#e$tionist uest Re#e$tionist uest
: ood Morning0 sir. 6an I he!$ "ou : )* ......................... : ThatLs right0 sir. e ha1e a sing!e room (or "ou : )+* ........................ : The room has a sho&er : )3* ...................... : 6ertain!". ou!d "ou !ike a room &ith or &ithout a 'a!#on". : )* ....................... : here "ou are0 sir. Room +C on the se#ond (!oor : )C* ....................... : rom < to >:3;. 6ou!d "ou (i!! the registration (orm : )?* ...............................
a. '. #. d. e. (.
Does it ha1e a 'ath or sho&er ILd !ike a room &ith a 'ath i( itLs $ossi'!e It doesnLt matter 2es0 I think "ou ha1e a room $reser1ed (or me. M" name is ardi Thank "ou. hat time do "ou ser1e 'reak(ast 6ertain!". 6ou!d "ou gi1e me a $en
2.
SU
Su'%un#ti1es are senten#e #onstru#tions used to e/$ress situations that #ontradi#t &ith the rea! situations. 2.
Su'%un#ti1e &ith wish
=ish #an 'e used &ith se1era! di((erent tenses: wish $ast sim$!e0 wish $ast $er(e#t0 and wish &ou!d
in(initi1e. a*
=ish $ast sim$!e.
This e/$resses an unrea!isti# desire (or the $resent situation to 'e di((erent sin#e there Is 1er" !itt!e #han#e o( the #hange o##urring.
E/am$!es: I wish I lived in &ustralia. '*
I wish I had wings.
=ish $ast $er(e#t. This e/$resses a desire that an a#tion or e1ent in the $ast had 'een di((erent.
E/am$!e: I wish I hadn:t decided to work in that company. c#
=ish &ou!d in(initi1e. This e/$resses a desire (or a situation to #hange either no& or in the
(uture. The #hange #ou!d $ossi'!" o##ur 'ut it genera!!" de$ends on a#tion (rom some other $ersons or things. E/am$!e: I wish he would give up smoking. . Pengertian Su'%un#ti1e. Su'%un#ti1es ada!ah suatu 'entuk $enghara$an )miri$ dengan #onditiona! senten#es * "ang mem$un"ai arti "ang 'er!a&anan dengan ken"ataan. a#t Su'%un#t1es Present Past Past Past $er(e#t Present $er(e#t Past $er(e#t Past $er(e#t Past $er(e#t 6atatan : . Situasi , arti , (akta Positi( maka su'%un#ti1es negati(. Situasi , arti , (akta negati( maka su'%un#ti1es $ositi( +. Su'%un#ti1es tidak ada &as &a!au$un su'%e#tn"a he,she,it. Maka diganti dengan &ere. +. ENIS ENIS S7BE6TIFE . Su'%e#ti1e a(ter bishc a. uture Su'%e#ti1e Su'%e#t &ish Su'%e#t + &ou!d F Keterangan &aktu (uture 6ou!d )tonight0 tomorro&0 ne/t Q * 6ontoh : 4 I &ish "ou &ou!d go there tomorro& Sa"a 'erhara$ kamu da$at $ergi kesana 'esok0 )Ken"ataan se'enarn"a kamu tidak akan $ergi kesana,"ou &onLt go there*. '. Present Su'%e#ti1e Su'%e#t ish Su'%e#t + Past Tense 6ontoh : 4 I &ish he &ere here. Sa"a 'erhara$ dia ada disini0 )Ken"ataann"a dia tidak ada disini,8e isnLt here* 4 I &ish I kne& the ans&er Seandain"a sa"a tahu %a&a'ann"a. )Ken"ataann"a sa"a tidak tahu %a&a'ann"a, I donLt kno& the ans&er*. Atau kadang4kadang menggunakan $o!a ka!imat "ang ada keterangan &aktun"a : Su'%e#t &ish su'%e#t + Past Tense Keterangan aktu Present 6ontoh : I &ish the" &ere here no& Seandain"a mereka ada disini. #. Past Su'%e#ti1e Su'%e#t &ished su'%e#t + Past Per(e#t 6ontoh : 4 I &ished I had gone a'road. Seandain"a )!am$au* sa"a $ergi ke!uar negeri. )Ken"ataann"a bI didnLt go a'roadc* 4 I &ished she had 'een here Seandain"a dia ada disini. )Ken"ataann"a bShe &asnLt herec* Atau da$at %uga menggunakan $o!a ka!imat Su'%e#t &ish su'%e#t + Past $er(e#t Tense Keterangan aktu Past Tense )-ast QQ0 Q. Ago 0 "esterda"* 6ontoh : 4 e &ish he had &ritten a !etter to us !ast &eek. Kami 'erhara$ dia te!ah menu!is surat ke$ada kami minggu "ang !a!u )Ken"ataann"a b8e didnLt &rite a !etter to usc* +. Su'%un#ti1e a(ter bI( on!"c a. Su'%un#ti1e Present i( on!" Su'%e#t Past Tense
6ontoh : 4 I( on!" I &ere ri#h. Seandain"a sa"a ka"a )Ken"ataann"a sa"a tidak ka"a,ILm not ri#h*. 4 I( on!" I !o1ed him dee$!" Seandain"a sa"a men#intain"a sungguh4sungguh. )Ken"ataann"a I donLt !o1e him dee$!"* '. Su'%un#ti1e Past Tense I( on!" Su'%e#t Past Parti#i$!e )Fer'3* 6ontoh : 4 I( on!" he had 'een 1er" kind. Seandain"a dia 'aik )!am$au*. )Ken"ataann"a bhe &asnLt kindc* Su'%un#ti1es &ith i( on!" I( on!" #an 'e used instead o( &ish in a!! three #onstru#tions a'o1e. I( on!" has a stronger and unrea!isti# meaning than &ish. E/am$!e : I( on!" I had &ings. Task <5 6hange the (o!!o&ing senten#es into su'%un#ti1es. E/am$!e: M" dad ne1er #omes home 'e(ore $.m. I &ish m" dad &ou!d #ome home 'e(ore $.m. . ILd !o1e to 'e a (i!m star.
+. e de#ided to se!! our house.
3. 8e s$ent a!! his mone" in the #asino.
. I hate ha1ing to do home&ork e1er" night.
C. I donLt ha1e enough time to see the $!a". 3. Su'%un#ti1e a(ter b&ou!d ratherc a. Present Su'%un#ti1e Su'%e#t ou!d rather Su'%e#t + Past Tense Keterangan &aktu Present 6ontoh : 4 I &ou!d rather "ou thought it #are(u!!" no&. 2ou donLt think it #are(u!!" 4 I &ou!d rather I sta"ed &ith m" $arents. I donLt sta" &ith m" $arents. '. Past Su'%un#ti1e Su'%e#t ou!d rather Su'%e#t + Past Per$e#t Keterangan &aktu !am$au )"esterda"0 !ast QQ. Ago* 6ontoh : 4 I &ou!d rather she had gone to m" $art". She didnLt go to m" $art" 4 I &ou!d rather the" had #hosen him as a #hairman. The" didnLt #hoose him as a #hairman. . Su'%un#ti1e a(ter as i(,as though Biasan"a menggunakan kata ker%a $engantar : a#t 'ertindak 'eha1e 'er!aku,'ersika$ ta!k 'erkata !ook ke!ihatan d!! Rumus : a. Present Su'%un#ti1e Su'%e#t Fer' )$resent* as i( Su'%e#t + Fer' + As though 6ontoh : 4 She a#ts as i( she &ere 'eauti(u! Dia 'ersika$,'er!aku se$erti seorang gadis "ang #antik. )Ken"ataann"a bShe isnLt 'eauti(u!c*.
4 She ta!ks as though she kne& e1er"thing. Dia 'erkata se$erti dia tahu sega!an"a. )Ken"ataann"a bShe doesnLt kno& an"thingc* '. Past Su'%un#ti1e Su'%e#t Fer' + )Past* as i( Su'%e#t + had Fer' 3 As though 6ontoh : 4 8e a#ted as i( he had o&ned the $!a#e Dia 'ersika$ seo!ah4o!ah dia $emi!ik tem$at itu. )Ken"ataann"a bhe didnLt o&n the $!a#ec* 4 e $retended as though &e had !i1ed in this $!a#e (or a !ong time. Kami 'er$ura4$ura te!ah !ama tingga! disini. )Ken"ataann"a b&e didnLt !i1e in this $!a#e (or a !ong timec* Nah0 sekarang kita #o'a ke !atihann"a "aa :* PROB-EM ;. I( someone had taken her 'ook0 she ... the tea#her. )A* &ou!d ha1e to!d to )B* &ou!d ha1e to!d )6* &i!! ha1e to!d it to )D* had to!d it )E* &ou!d te!! it to ;+. 8e ... i( I had not reminded him. )A* ma" (orget )B* might ha1e (orgotten )6* must (orget )D* shou!d (orget )E* ma" (orget ;3. 2our dra&ing &as 1er" good. I #ou!d ha1e done 'etter i( I ... more time. )A* ha1e had )B* &i!! ha1e had )6* had )D* &ou!d ha1e )E* had had ;. ere the do#tor here0 he &ou!d immediate!" e/amine Mar". This means .... )A* Mar" #annot 'e e/amined 'e#ause the do#tor is not here. )B* The do#tor is here and e/amining Mar". )6* Mar" is 'eing e/amined 'e#ause the do#tor is here. )D* A!though the do#tor is here0 Mar" is not e/amined. )E* The do#tor is not here0 'ut Mar" has 'een e/amined. ;C. 8e didnt $ass his e/am. I( he had studied harder0 he .... )A* #an $ass it )B* #ou!d $ass it. )6* &i!! $ass it )D* #an $assed it. )E* #ou!d ha1e $assed it. ;?. I( he studies hard0 Qgood mark )A* hed get )B* he gets )6* he!! get )D* he!! ha1e got )E* hed ha1e got ;<. 8ad I kno&n "ou did not ha1e an" mone"0 I ... "ou mine. )A* &ou!d !end )B* did not !end )6* &ou!d ha1e !ent )D* had !ent
)E* &ou!d not !end ;@. I( I had #ome ear!ier0 I #ou!d ha1e met him. This senten#e means .... )A* I #ame ear!" so that I #ou!d meet him. )B* I #ame !ate0 so I #ou!d not meet him. )6* A!though I #ame ear!"0 I #ou!d not meet him. )D* I did not #ome !ate5 ne1erthe!ess0 I #ou!d not meet him. )E* I #ame ear!"0 there(ore I #ou!d not meet him. ;>. I( "ou do not hurr"0 the 'us ... the stations 'e(ore "ou get there. )A* has !e(t )B* is !ea1ing )6* &i!! 'e !ea1ing )D* &i!! !ea1e )E* &i!! ha1e !e(t ;. I( it rains0 "ou must ask the #hi!dren .... )A* &ont $!a" (oot'a!!. )B* dont $!a" (oot'a!!. )6* not to $!a" (oot'a!!. )D* $!a" not (oot'a!!. )E* not $!a" (oot'a!!. . I( I had got u$ ear!"0 I shou!d not ha1e #ome !ate to s#hoo!. It means .... )A* I did not s!ee$. )B* I got u$ ear!". )6* I #ame to s#hoo! on time. )D* I did not get u$ !ate. )E* I got u$ !ate. +. Ani : I( I had studied hard0 I ha1e Ana : I think Q )A* Ani has graduated )B* Ani did not stud" hard )6* Ani and Ana did not stud" hard )D* Ana has graduated )E* Ana did not stud" hard
graduated.
3. Q.he here no&0 he &ou!d meet me. )A* &ere )B* is )6* &as )D* had 'een )E* i( . I ... m" stud" i( I ha1e good mark in the e/ams. )A* #ontinue )B* #ontinued )6* &i!! #ontinue )D* &ou!d #ontinue )E* &ou!d ha1e #ontinued C. Indah : i!! "ou go to the (oot'a!! mat#h Bunga : I sha!! go to the (oot'a!! i( it ....c )A* did not rain hea1i!". )B* does not rain hea1i!". )6* rained hea1i!". )D* raining hea1i!". )E* &i!! not rain hea1i!".
?. Mr.Is>ni ... the ne& dress i( she had enough mone". )A* 'u" )B* &i!! 'u" )6* 'ought )D* &ou!d 'u" )E* &i!! 'ought <. I( "ou did "our home&ork0 the tea#her ... angr" &ith "ou. )A* &ou!d )B* &ou!d not 'e )6* &i!! )D* &ou!d ha1e 'een )E* &i!! 'e @. She ... our #!u' i( &e ask her. )A* is going to %oin )B* &ou!d %oin )6* &i!! %oin )D* is %oining )E* &ou!d ha1e %oined >. 7n!ess "ou returned the 'ook0 heQ&ith "ou. )A* sha!! 'e angr" )B* shou!d ha1e 'een angr" )6* sha!! not 'e angr" )D* shou!d 'e angr" )E* shou!d not 'e angr" +;. Anton &ou!d ans&er the Guestion i( he kne& it. In (a#t0 he ... the ans&er. )A* doesnt kno& )B* kno&s )6* didnt kno& )D* kne& )E* has not kno&n +. I( m" (ather had a #ar0 I &ou!d take Andi to Pun#ak0 Didi said. rom the senten#e a'o1e &e #an dra& a #on#!usion that .... )A* Didi took Andi to Pun#ak. )B* Didi dri1es his (athers #ar. )6* Didis (ather doesnt ha1e a #ar. )D* Didi &ent to Pun#ak &ith Andi. )E* Didi and Andi &i!! go to Pun#ak. ++. I( 8arr" had (ai!ed0 ... &ith him )A* &ou!d his (ather ha1e 'een angr" )B* &i!! his (ather ha1e 'een angr" )6* &ou!d his (ather 'e angr" )D* did his (ather 'e#ome angr" )E* &as his (ather angr" +3. I( I ... m" dri1ing test0 I sha!! 'u" a #ar. )A* 'u" )B* &i!! 'u" )6* 'ought )D* &ou!d 'u" )E* had 'ought +. I( "ou took an um're!!a0 "ou ... &et. )A* &i!! get )B* &ou!d not get )6* &ou!d get )D* &i!! not get
)E* &ou!d ha1e got +C. I( I ... 0 m" (ather &ou!d ha1e 'een angr" &ith me. )A* (ai! )B* &ou!d (ai! )6* (ai!ed )D* &ou!d ha1e (ai!ed )E* had (ai!ed PROB-EM + ;. I &ish the dri1er &ou!dnt dri1e so (ast. It makes me ner1ous. This senten#e means that .... )A* the dri1er dri1es his #ar 1er" (ast. )B* the dri1er &i!! dri1e his #ar s!o&!". )6* the dri1er doesnt dri1e his #ar #are(u!!". )D* the dri1er &i!! not dri1e his #ar 1er" (ast. )E* the dri1er dro1e his #ar 1er" (ast. ;+. I( on!" I ... more time. I &ou!d ha1e #ome to "our house. )A* had had )B* had )6* ha1e had )D* has )E* ha1e ;3. The stranger ga1e me this note and &ent a&a" 'e(ore I #ou!d sa" an"thing. I &ish I ... his name. )A* ask )B* had asked )6* asked )D* &ou!d ha1e asked )E* asking ;. I &ish I ...0 so I #an tea#h "ou no&. )A* am a tea#her o( "ours )B* &ere a tea#her o( "ours )6* had 'een "our tea#her )D* &i!! 'e "our tea#her )E* &as "our tea#her ;C. M" dear &ishes she had attended the $art" !ast night. It means .... )A* she doesnt &ant to the $art". )B* she is in the $art" no&. )6* she is not in the $art". )D* she didnt attend the $art". )E* she &as in the $art" !ast night. ;?. I( on!" his son had studied harder. It means .... )A* his son did not stud" harder. )B* his son had studied harder. )6* his son has studied harder. )D* his son not stud" harder. )E* his son &i!! not stud" harder. ;<. She &ent to the '!a#k'oard as i( she kne& the Pro'!em. The under!ined &ords mean .... )A* She a#tua!!" #ou!dnt so!1e the $ro'!em. )B* She ought to kno& ho& to so!1e the $ro'!em. )6* She de(inite!" kne& ho& to so!1e the $ro'!em. )D* She shou!d kno& ho& to so!1e the $ro'!em. )E* She su##eeded in so!1ing the $ro'!em. ;@. hat a $it" I #ant s$eak Eng!ish.
I &ish I ... Eng!ish. )A* #ou!d s$eak )B* s$eak )6* s$oke )D* #ou!d ha1e s$oken )E* had s$oken ;>. I donLt kno& Mr. Dhan". I &ish I ... him. )A* kne& )B* kno& )6* ha1e kno&n )D* &i!! kno& )E* had kno&n ;. Its a $it" "ou didnt ro!! the #ar$et u$ 'e(ore $ainting the #ei!ing. I &ish "ouQ. )A* dont ro!! the #ar$et u$ 'e(ore1$ainting the #ei!ing. )B* ro!! the #ar$et u$ 'e(ore $ainting the #ei!ing. )6* ro!!ed the #ar$et u$ 'e(ore $ainting the #ei!ing. )D* had ro!!ed the #ar$et u$ 'e(ore $ainting the #ei!ing. )E* didnt ro!! the #ar$et u$ 'e(ore $ainting the #ei!ing. . I( on!" I had 'een there0 I &ou!d ha1e made se1era! #riti#isms. It means .... )A* I made se1era! #riti#ism. )B* I had 'een there (or a !ong time. )6* I didnt make se1era! #riti#isms )D* I &ou!d make the #riti#isms. )E* I had re#ei1ed the #riti#isms. +. I( on!" I had kno&n it &as "our 'irthda"0 I &ou!d ha1e 'ought "ou a gi(t. It means )A* I dont kno& it is "our 'irthda" so I dont 'u" "ou a gi(t. )B* I kno& it is "our 'irthda" so I dont 'u" "ou a gi(t. )6* I kne& it &as "our 'irthda" so I 'ought "ou a gi(t. )D* I didnt kno& it &as "our 'irthda" so I 'ought "ou a gi(t. )E* I didnt kno& it &as "our 'irthda" so I didnt 'u" "ou a gi(t. 3. I &ish "ou hadnt gi1en him m" $hone num'er. It means .... )A* "ou ga1e him m" $hone num'er. )B* "ou didnt gi1e him m" $hone num'er. )6* "ou hadnt gi1e him m" $hone num'er. )D* "ou &ou!d gi1e him m" $hone num'er. )E* "ou ha1ent gi1en him m" $hone num'er. . 8e s$oke as i( he had !iked her. It means .... )A* 8e rea!!" !iked her. )B* 8e a$$eared to !ike her. )6* 8e &anted $eo$!e to think he !iked her. )D* he used to !ike her. )E* 8e had !iked her. C. Anto doesnt ha1e a motor #"#!e. 8e &ants to ha1e one0 'ut he does not ha1e enough mone" to 'u" it. 8e ma" sa"0 I &ish I .... )A* ha1e a motor #"#!e. )B* had a motor #"#!e. )6* ha1e had a motor #"#!e. )D* had had a motor #"#!e. )E* &i!! ha1e a motor #"#!e.
?. hat a $it" he #ant #ome &ith us_ I &ish he ... #ome &ith us. )A* #an )B* #ou!dnt )6* #ant )D* #ou!dnt ha1e )E* #ou!d <. Tom ta!ks as though he ...(our !anguages )A* has s$oken )B* #ou!d s$eak )6* ha1e s$oken )D* had s$oken )E* #an ha1e s$oken @. Ida : I to!d him ho& to get there. E1i : I kno& "ou did0 i( on!" he ... "our ad1ise. )A* take )B* had taken )6* took )D* as taken )E* &as taking >. 8e had sto!en m" mone"0 'ut &hen I asked him "esterda"0 he a#ted as i( he ... m" mone". )A* did not stea! )B* had not sto!en )6* has not sto!en )D* &ou!d ha1e sto!en )E* E had sto!en +;. The stu$id 'o" !aughs as i( he &ere su##ess(u!. It means that the stu$id 'o" .... )A* !aughs 'e#ause he doesnt (ai!. )B* !aughs 'e#ause he su##eeds. )6* doesnt !augh &hen he (ai!s. )D* doesnt !augh &hen he su##eeds )E* !aughs0 'ut a#tua!!" he (ai!s. +. 8e treats us as i( &e ... a!! (oo!ish. )A* &ere )B* had 'een )6* ha1e 'een )D* are )E* &as ++. 8e &as a'road &hen his (ather died. 8e &ished he Q.&ith him. )A* had 'een )B* &as not )6* has not 'een )D* has 'een )E* &ou!d not 'e +3. 8e a#ts as i( heQEng!ish $er(e#t!" )A* kne& )B* kno& )6* kno&n )D* had kno&n )E* has kno&n +. 8e &a!ked as i( heQmad.
)A* &ere )B* &as )6* had 'een )D* ha1e 'een )E* is +C. Andi &ou!d rather his (atherQ.him mone" !ast night. )A* ga1e )B* gi1es )6* &i!! gi1e )D* had gi1en )E* has gi1en SU
Su6=uncti8e ada!ah suatu 'entuk kata ker%a "ang digunakan untuk mengeks$resikan unreal situation )da$at 'eru$a conditional )$engandaian* dan wish )hara$an*.
Sedangkan $u6=uncti8e ,i$( digunakan ketika kita mengeks$resikan se'uah hara$an namun hara$an terse'ut 'er!a&anan dengan kondisi se'enarn"a0 atau tidak da$at ter$enuhi sekarang. Sekarang kem'a!i kita !ihat #ontoh "ang di!ontarkan se#ara $o!os o!eh sis&i Akuntansi A: Saya berharap saya mendapatkan pekerjaan di Bank Indonesia.
Ketika ka!imat diatas kita ter%emahkan keda!am 'ahasa Inggris maka akan men%adi se$erti ini: I wish I got a job in Bank Indonesia.
Dari #ontoh diatas da$at kita identi(ikasikan 'ah&a ada 'e'era$a $ers"aratan "ang 'isa men%adi (ormu!a untuk mem'uat ka!imat su'%u#ti1e &ish0 "aitu: 4 I )sa"a* memi!iki kedudukan se'agai $e!aku atau su'%e#t ka!imat 4 Bi$( "ang se!a!u harus ada karena menun%ukan 'ah&a ka!imat terse'ut ada!ah se'uah $enghara$an 4 I )sa"a* "ang %uga memi!iki kedudukan se'agai su'%e#t0 namun su'%e#t "ang kedua ini meru$akan su'%e#t "ang dihara$kan. 4 &ot "ang meru$akan kata ker%a dari ka!imat terse'ut. Kata ker%a "ang digunakan ada!ah kata ker%a 'entuk ke 4 + 4 =o6 in <n5 In)one$i se'agai O,6 dari ka!imat terse'ut. Dan dida$atkan!ah (ormu!a se'agai 'erikut:
FORMUA
Su'%e#t &ish,es )that* Su'%e#t F+ O,6 7ntuk $enggunaan su'%e#t (e- $(e- dan it maka &ish harus 'eru'ah men%adi &ishes. 6ontoh: He wishes she came to his house. She wishes he made a decision. The mice wishes that its mom were still alive. (fable
Sekarang 'agaimana ka!au da!am ka!imat terse'ut menggunakan to 'e. 6ontohn"a: Ind : Aku 'erhara$ aku ada!ah seorang ra%a. Dia 'erhara$ dia tidak sakit Mereka 'erhara$ 'ah&a aku menghi!ang maka da$at kita ter%emahkan keda!am 'ahasa inggris men%adi0 Eng : I &ish I ,e%e a king. 8e,she &ishes she ,e%e not si#k. The" &ish I ,e%e !ost.
dari #ontoh diatas da$at di!hat 'ah&a to'e "ang digunakan semuan"a menggunakan &ere0 sama se$erti ha!n"a aturan "ang digunakan ketika kita mem'uat ka!imat $engandaian )#onditiona!* -a!u0 'agaimana ka!au ka!imat terse'ut menggunakan moda! )6an0 &i!!0dan !ain4!ain* 6ontohn"a: Ind : Aku 'erhara$ dia akan datang Dia 'erhara$ aku da$at mem'erikan dia kado maka ter%emahann"a ada!ah0 Eng : I &ish she ,ou#) come She &ishes I cou#) &i8e her a gi(t Dari ter%emahan diatas da$at di!ihat ka!au moda! &ou!d dan #ou!d meru$akan 'entuk $ast dari &i!! dan #an0 dan kata ker%a "ang digunakan meru$akan kata ker%a 'entuk $resent )F* 'ukann"a kata ker%a 'entuk !am$au )F+*. 8a! ini 'erarti 'ah&a ketika menggunakan moda! da!am su'%un#ti1e &ish0 'entuk $ast ditim$akan ke moda!n"a0 dan kata ker%a kem'a!i kedudukan a&a! "aitu kata ker%a 'entuk $resent )F atau In(initi1e*. Se$erti itu!ah 'e'era$a aturan da!am su'%un#ti1e &ish. Sekarang #o'a!ah men%a&a' soa! !atihan di'a&ah ini. a&a'an ka!ian 'isa ditu!is di kotak komentar untuk me!ihat skor 'eru$a 'a!asan komentar dari sa"a. E/er#ise: . I ha1e to &ork on Sunda". I &ish Iha1e to &ork on Sunda". a. donLt '. didnLt #. &onLt d. &ou!dnLt +.
I &ish "ou'orro& m" things &ithout $ermission.
a. donLt '. &onLt #. shou!dnLt d. &ou!dnLt 3. 8e &ishes he'u" a ne& #ar. a. #ou!d '. might #. shou!d d. &ou!d . She misses him. She &ishes heher a !etter a. has sent '. &i!! send #. &ou!d send d. &ou!d ha1e sent C. I &ish I he!$ "ou. a. #an '. #ou!d #. &i!! d. &ou!d 3.
FUTURE TENSE
uture Tense atau Sim$!e uture digunakan untuk men"atakan $eristi&a "ang Akan Ter%adi. uture tense ada!ah tentang Nanti. Sesuatu arti katan"a uture "aitu bMasa De$anc. Karena itu da!am uture Tense $enggunaan kata i!!0 Sha!! "ang artin"a akan $asti!ah mendominasi. Masih ingat
$em'agian Tenses da!am garis 'esar kan 2es0 ada 3 'esar Tenses "aitu: Past0 Present dan uture )Du!u0 Kini0 Nanti*. Pegang ini kuat4kuat: Setia$ uture $asti $akai I-- atau S8A--0 artin"a AKAN. Namun ada %uga "ang naman"a Past uture Tense nanti. Karena Past maka i!! dan Sha!! n"a $akai $ast %uga "aitu bou!dc0 nanti kita $e!a%ari !e'ih da!am di Past uture Tense. Oh "a0 sesudah i!! atau Sha!! atau ou!d $asi!ah diikuti 'entuk 'aik itu kata ker%a atau kata ker%a 'antu. Rumus uture Tense Positi(: S &i!! F
Negati(: S &i!! not F
Tan"a: i!! S F
Sha!! %arang digunakan. Bisan"a Sha!! untuk Su'%e#t I dan e )I sha!!Q0 e sha!!Q.* dan tidak untuk "ang !ain. Teta$i !e'ih sering orang $akai I &i!!.. dan e &i!!.. adi untuk I dan e 'o!eh $akai 'aik &i!! atau sha!!. Sedangkan Su'%e#t "ang !ain se$erti 8E0 S8E0 IT0 2O70 T8E20 E semuan"a $akai i!!. Ka!au 'egitu0 untuk mem$ermudah $emahaman sa"a 8AN2A akan gunakan I-- sa%a. Kan bI-c itu enak toh Itu tuh "ang - n"a satu_ hahaQ 'e#anda "a. 6ontoh Ka!imat Positi( da!am uture Tense :
-I
will study, -You will swim,
1ask 3 )uat contoh 9uture 1ense versi &nda ya. $engaa contoh saya persimple agar mudah dimengerti.
uture Tense Ka!imat Negati(. Ka!imat Negati( untuk uture Tense %uga !uar 'iasa mudah0 %auh !e'ih mudah di'andingkan men%a!ankan Internet Marketing Indonesia misa!n"a0 a$a hu'ungann"a "a nda ada sih. seka!i4seka!i nge!antur agar nda 'osan0 toh $e!a%aran ini ringan kok.. 4I &i!! not stud"
42ou &i!! not s&im
4The" &i!! not 1isit Tok"o
uture Tense Ka!imat Tan"a 4i!! 2ou stud"
4i!! 2ou s&im
4i!! The" 1isit Tok"o
Tentun"a karena uture Tense 'i#ara bAkanc maka keterangan &aktu 'erikut 'iasa ditam'ahkan: tomorro&0 ne/t month0 three da"s to go0 ne/t "ear dan sega!a sesatu "ang menun%ukkan bakanc terse'ut. 42ou &i!! s&im together tomorro&
4The" &i!! 1isit Tok"o ne/t "ear
4No one &i!! sto$ us no& (rom !o1ing ea#h other
4I dont think The" &i!! #ome on time
)htt$:,,tenses'ahasainggris.#om,(uture4tense* 0.
:OMPAINTS ETTER
A #om$!aint is an e/$ression o( dissatis(a#tion0 either &ritten or s$oken. A #om$!aint #an 'e made '" an indi1idua! or a grou$. 2ou ma" &ish to #om$!ain i( "ou are not satis(ied &ith the &a" "ou ha1e 'een treated or the ser1i#e "ou ha1e re#ei1ed (rom Mind Making a #om$!aint
ILm a(raid I ha1e to make a serious #om$!aint.
-ook0 ILm sorr" to trou'!e "ou0 'utQ.
E/#use me0 ILm a(raidQ
E/#use me0 there seems to 'e something &rong &ithQ
I &onder i( "ou #ou!d he!$ meQ..
IL1e got a 'it o( a $ro'!em here0 "ou seeQQ
Do "ou think "ou #ou!dQQ
ILm sorr" to ha1e to sa" this0 'utQ.
ou!d "ou mind )doing*Q.
I &ish "ou &ou!dnLt mindQ.
I do &ish "ou #ou!dQ.
ou!dnLt it 'e a good idea to, not toQ.
A##e$ting a #om$!aint
Oh0 ILm sorr" a'out that.
4 I #anLt te!! "ou ho& sorr" I am
I &ish it ne1er ha$$ened
4 Oh dear0 ILm rea!!" sorr"
ILm so sorr"0 I didnLt rea!i9e
4 I %ust donLt kno& ho& to sa".
I %ust donLt kno& &hat to sa"
De!a"ing a #om$!aint
I suggest "ou !ea1e it &ith us and &eL!! see &hat #an 'e done.
I suggest "ou !ea1e it &ith us and &eL!! see &hat &e #an do.
ILm a(raid the manager,'oss isnLt in at the moment. 6ou!d "ou #a!! !ater
ILm a(raid &e #anLt he!$ "ou at the moment. 6ou!d "ou !ea1e "our #onta#t $hone num'er and address e &i!! #onta#t "ou soon.
Re%e#ting a #om$!aint
e!!0 ILm a(raid there is nothing &e #an do a'out it a#tua!!".
e!!0 ILm a(raid there isnLt mu#h &e #an do a'out it.
ormat o( a !etter o( #om$!aint Introdu#tion
: Reason (or &riting. E/a#t detai!s o( ho!ida" )time0 $!a#e0 et#.* e/$!ain
•
De1e!o$ment
the situation : Detai!s o( $ro'!ems. Dea! &ith ea#h ma%or $ro'!em in a ne&
•
6on#!usion
$aragra$h. #om$!ain0 e/$ress "our dissatis(a#tion : hat "ou e/$e#t (rom the #om$an". ask that something 'e done
•
)use !etter headed $a$er sho&ing home,'usiness address and $hone num'er* name and address )o( #ustomer ser1i#e de$artment* date Dear Sirs Im a(raid that the en#!osed )/"9* $rodu#t doesnt &ork. It is the third one I1e had to return this month )see atta#hed #orres$onden#e*. I 'ought it (rom AB6 stores at Ne&to&n0 Big 6ount" on )date*. I &as #are(u! to (o!!o& the instru#tions (or use0 honest!". Other than the three I1e had to return re#ent!"0 I1e a!&a"s (ound "our $rodu#ts to 'e e/#e!!ent. Id 'e grate(u! i( "ou #ou!d send a re$!a#ement and re(und m" $ostage )state amount*. I rea!!" a$$re#iate "our he!$. 2ours (aith(u!!"
signature Smith C.
MODA AUXIARIES
.
:AN- Di$akai untuk men"atakan:
a.
Kesanggu$an atau kemahiran seseorang. 6ontoh: She #an sing 'eauti(u!!"0 I #an s$eak Eng!ish.
'.
Minta i9in. 6ontoh: 6an I 'orro& "our 'ook0 6an I #ome to "our house
#.
Kemungkinan. 6ontoh: She #an 'e at home at noon0 8e #an 'e i!!. ) mungkin dia sakit *.
+.
:OUD- Ada!ah 'entuk Past Tense dari 6AN dan 'entukn"a sama untuk semua su'"ek. Namun
da!am
$enggunaann"a tidak se!aman"a 'erarti $ast time )masa !a!u*. 6O7-D di$akai untuk
men"atakan: a.
Bentuk !am$au dari 6an. 6ontoh: Mar" #ou!d sing a song &hen she &as "oung0 She #ou!d not
#ome here "esterda" 'e#ause she &as i!!. '. #.
Permintaan dengan so$an. 6ontoh: 6ou!d "ou he!$ me no&0 6ou!d "ou take that 'ook (or me Kemungkinan. 6ontoh: She #ou!d 'e at home no&0 'ut she usua!!" $!a"s 1o!!e"'a!!0 8e #ou!d 'e
1er" 'us" at that time. 3.
SA- Digunakan untuk men"atakan:
a.
Artin"a akan da!am 'entuk uture Tense. 6ontoh: I sha!! go to -ondon tomorro&. ) $aya akan
pergi ke London besok *0 e sha!! 'u" a ne& motor#"#!e ne/t &eek.
'.
Mena&arkan Bantuan. 6ontoh: Sha!! I o$en the &indo&0 Sha!! I make #o((ee (or "ou
#.
an%i. 6ontoh: 2ou sha!! ha1e a motor#"#!e.) $aya anikan anda akan dapat mempunyai sepeda
motor *0 I sha!! meet her tomorro&.
.
SOUD- Digunakan untuk men"atakan:
a.
Bentuk !am$au dari sha!!. 6ontoh: hen he #ome to m" house I shou!d go0 I shou!d 1isit to "our
house 'e(ore "ou #ame to m" house. '.
An%uran )Artin"a se'aikn"a*. 6ontoh: 2ou are i!!0 "ou shou!d go to the do#tor soon0 She is tired0 she
shou!d take a rest. #.
Keharusan. Da!am ha! ini S8O7-D sama artin"a dengan Ought to.
6ontoh: 2ou shou!d )ought to* do "our home&ork e1er" da"0 8e shou!d )ought to* stud" hard. d.
Da!am 'entuk !am$aun"a 'erarti menun%ukkan suatu kegiatan "ang seharusn"a diker%akan teta$i
ken"ataann"a tidak diker%akan. Atau da$at %uga 'erarti $en"esa!an dimasa !am$au. 6ontoh: .
2ou shou!d )ought to* ha1e studied hard 'e(ore take an e/am. &nda seharusnya belaar dengan
keras sebelum mengikuti uian. !Calam kenyataannya &nda tidak belaar dengan keras, tetapi tetap mengikuti uian# .
+.
ohn shou!d )ought to* ha1e gone to the dentist "esterda". )Da!am ken"ataann"a ohn tidak $ergi ke
dokter gigi kemarin 4 he did not go*. C.
BI- Digunakan untuk men"atakan:
a.
Artin"a akan da!am 'entuk uture Ssim$!e Tense0 dan sama dengan to 'e going to. 6ontoh: I &i!!
go to akarta ne/t &eek. )I am going to akarta ne/t &eek*0 She &i!! #ome here soon.
'.
Permintaan dengan so$an atau mena&arkan. 6ontoh: i!! "ou #arr" that 'ag (or me0 i!! "ou go &ith me
?.
BOUD- Digunakan untuk men"atakan:
a.
Bentuk !am$au dari i!! "ang 'erarti akan.
6ontoh: 8e &ou!d 'e $unished 'e(ore he es#a$ed0 She kno&s that it &ou!d 'e $!easant in Ba!i. '.
Suatu $ermohonan,$ermintaan dengan so$an. 6ontoh: ou!d "ou $!ease he!$ me0 ou!d "ou mind #!osing the &indo&
#.
ika diga'ung dengan kata -IKE menun%ukkan hasrat atau keinginan. 6ontoh: I &ou!d !ike to eat0 ou!d "ou !ike to go there
d.
Diga'ung dengan kata rather menun%ukkan arti -e'ih suka )$re(er*.
6ontoh: I &ou!d rather 'e a do#tor than a $resident0 I &ou!d rather ha1e sta"ed home than &ent to the mo1ies. <.
MA- Kata ker%a 'antu "ang 'erarti 'o!eh,mungkin "ang digunakan untuk men"atakan:
a.
Permohonan i9in. 6ontoh:
.
Ma" I 'orro& "our motor#"#!e 2es0 "ou ma". ))olehkah aku pinam sepeda motormu> *
+.
Ma" I go home no& No0 "ou ma" not. ) )olehkah aku pulang sekarang> *
3.
8enr" ma" 'e !ate. )Mungkin %enry terlambat *.
'.
Permohonan atau hara$an. 6ontoh:
@.
.
Ma" "ou 'oth the ha$$". ) Mudah-mudahan &nda berdua bahagia *.
+.
Ma" od '!ess "ou. )Mudah-mudahan 1uhan memberkati &nda *.
MIGT- Bentuk !am$au )$ast tense* dari MA20 namun $emakaiann"a %ugs da$at untuk mass kini
atau mass datang. 6ontoh: .
A!e/ might 'e !ate "esterda". ) Mungkin &lex terlambat kemarin *.
+.
P!ease take an um're!!a &ith "ou0 It might rain. ) )awalah payung, hari mungkin huan *.
3.
I to!d him that he might go home. ) $aya beritahukan kepadanya bahwa ia boleh pulang *.
>.
MUST- Kata ker%a 'antu "ang 'erarti harus atau &a%i'0 digunakan untuk men"atakan:
a.
Keharusan,mesti. 6ontoh: .
2ou must go no&. ) &nda harus pergi sekarangF *
+.
I must do m" home&ork soon. )$aya harus segera mengerakan peker aan rumahku *.
3.
She must stud" hard. )Cia harus belaar keras *.
'.
Da!am ka!imat men"angka! )negati(* dan mem'uat %a&a'an dari ka!imat tan"a0 se!a!u digunakan
NEED NOT atau Neednt 'ukan musnt )must not*. 6ontoh:
#.
.
Must I go no& 2es0 "ou must atau "es0 "ou need.
+.
Must she $a" it No0 she neednt.
3.
2ou neednt go no&. ) &nda tidak perlu pergi sekarang * 'ukan musnt.
.
She need not #ome here. again. ) Cia tak perlu lagi datang ke sini *.
Must not )musnt* menun%ukkan )'erarti* !arangan atau tidak 'o!eh. 6ontoh: .
2ou must not smoke in the #!ass. ) &nda dilarang merokok di dalam kelas *.
+.
Susan mustnt go there a!one. ) $usan tidak boleh !dilarang# pergi ke sana sendirian *.
d.
Must 8a1e to )she,he has to* 'erarti harus. 6ontoh: .
2ou must )ha1e to* read this 'ook. ) &nda harus membaca buku ini *.
e.
+.
She must )has to* go to s#hoo! toda". ) Cia harus ke sekolah hari ini *.
3.
The" must )or ha1e to* &ork hard. )Mereka harus bekera keras *.
Must tidak mem$un"ai 'entuk Past Tense. Bentuk !am$au "ang 'erarti harus,mesti ada!ah 8AD
TO0 dan 'entukn"a sama untuk semua o'"ek. 6ontoh: .
I had to meet m" sister "esterda". ) $aya kemarin harus berumpa saudara perempuanku *.
+.
She had to !ea1e (or akarta !ast &eek. ) Cia harus meninggalkan Gakarta pekan lalu *.
?.
:ONDITIONA SENTEN:ES
.
The ero 6onditiona! )T"$e ;* The 9ero #onditiona! is a stru#ture used (or ta!king a'out genera! truths0 or s#ienti(i# (a#ts 44 things
&hi#h a!&a"s ha$$en under #ertain #onditions. A 9ero #onditiona! senten#e #onsists o( t&o #!auses0 an if c#u$e and a min c#u$e )note that most 9ero #onditiona! senten#es &i!! mean the same thing i( ,(en is used instead o( if*.
or e/am$!e: I( the if #!ause #omes (irst0 a #omma is usua!!" used. I( the i( #!ause #omes se#ond0 there is no need (or a #omma. The $im"#e "%e$ent ten$e is the tense use in 'oth #!auses. E/am$!es: I( "ou #ross an internationa! date !ine0 the time #hanges. Phos$horus 'urns i( "ou e/$ose it to air. irst 6onditiona! )T"$e I* The (irst #onditiona! )a!so #a!!ed #onditiona! t"$e * is a stru#ture used (or ta!king a'out $ossi'i!ities in the $resent or in the (uture. T*"e 1+ if "%e$ent futu%e . E/am$!e: 4 I( I have the mone"0 I will buy this #ar. 4 I( its sunn"0 &e!! go to the $ark. 4 Peter &i!! 'e sad i( Susan !ea1es.
4 I( "ou #ook dinner0 I!! &ash the dishes.
Among other 1ariations the stru#ture if "%e$ent "%e$ent is a!so $ossi'!e. It is used &hen the resu!ts are ha'itua! or automati#. E/am$!e: I( a #ommodit" is in short0 su$$!" $ri#es tend to rise. Se#ond 6onditiona! 4T*"e II7 The se#ond #onditiona! )a!so #a!!ed #onditiona! t"$e +* is a stru#ture used (or ta!king a'out unrea! situations in the $resent or in the (uture. T*"e 2+ if "$t con)ition# E/am$!e: I( I had the mone"0 I would buy this #ar. )Sin#e I do not ha1e the mone" I #annot 'u" an" ne& #ar*.
The a#tion in t"$e + is #hara#teri9ed '" unreality . I( I &ere "ou0 I &ou!d dri1e more #are(u!!" in the rain. I( dogs had &ings0 the" &ou!d 'e a'!e to (!". Pau!a &ou!d 'e sad i( an !e(t.
.
Third 6onditiona! 4T*"e III7 The third #onditiona! )a!so #a!!ed #onditiona! t"$e 3* is a stru#ture used (or ta!king a'out unrea!
situations in the $ast. In other &ords0 it is used to ta!k a'out things &hi#h DID NOT 8APPEN in the $ast. T*"e 3+ if "$t "e%fect "e%fect con)ition# Fu## fo%m + I( I had studied harder0 I $ro'a'!" &ou!d ha1e
$assed the e/am. :ont%cte) fo%m + I( Id studied harder0 I $ro'a'!" &ou!d1e $assed the e/am.
E/am$!e: I( I had had the mone"0 I would have bought this Audi. )But I did not ha1e it0 and so did not 'u"*. I( "ou had dri1en more #are(u!!"0 "ou &ou!d not ha1e had an a##ident. )2ou had an a##ident 'e#ause
"ou didnt dri1e #are(u!!" enough.* I( &e had $!a"ed a !itt!e 'etter0 &e #ou!d ha1e &on the game.)e didnt $!a" &e!!0 so &e !ost the
game.*
The a#tion in t"$e 3 is #hara#teri9ed '" impossibility. hi!e t"$e and t"$e + (o#us on the "%e$ent or futu%e 0 the time in t"$e 3 is the "$t and signi(ies a #om$!eted a#tion in the $ast. The #ondition0
there(ore0 #annot 'e (u!(i!!ed 'e#ause the a#tion in the i(4#!ause did not ha$$en. .
REA AND UNREA :ONDITION EXPRESSIONS
t"$e ; genera! truth )something that is a!&a"s true* i( $resent sim$!e , $resent sim$!e t"$e rea! #onditiona!
à
t"$e + unrea! #onditiona!
i( $resent sim$!e , &i!! in(initi1e à
i( $ast sim$!e , &ou!d in(initi1e
t"$e 3 h"$otheti#a! #onditiona!
à
i( $ast $er(e#t , &ou!d ha1e $ast $arti#i$!e
.
I( &e arent #are(u!0 &e !ate.
+.
I( "ou Ni#o!e0 send her m" regards.
3.
I( "ou order (rom "our &e'site0 &e a!&a"s a #on(irmation emai!.
.
I( &e dont rea#h an agreement soon0 I think the" a&a" (rom the negotiations.
C.
I( I &ork hard0 Im sure I a $romotion a(ter a "ear.
?.
I( I a $romotion0 I!! ha1e more res$onsa'i!ities.
<.
But ... i( I more res$onsa'i!ities0 I &i!! ha1e no (ree time in the e1enings.
@.
I( I dont ha1e so mu#h (ree time0 I a'!e to go to the g"m.
>.
I( I dont go to the g"m0 I (at.
;. hene1er I use this #om$uter0 there a $ro'!em. T(e Secon) :on)ition#
The Se#ond 6onditiona! re(ers to an unrea! )or 1er" un!ike!"* situation in the PRESENT time. The most #on(using thing a'out the se#ond #onditiona! is that &e use the PAST TENSE in the i( #!ause0 e1en though &ere re(erring to the PRESENT_ 6onsider the (o!!o&ing e/am$!es:
I am 1er" 'us" )and 1er" 'roke*. As Im sitting here in (ront o( m" #om$uter0 Im thinking a'out
taking a tri$ to South Ameri#a. It &ou!d 'e rea!!" ni#e to go to the air$ort and get on a $!ane right no&. 8o&e1er0 this is #om$!ete!" im$ossi'!e_ I #an e/$ress this '" sa"ing0 I( I had the time0 I &ou!d go to South Ameri#a. )I #ou!d a!so sa"0 I( I had the mone"0 I &ou!d go to South Ameri#a.*
M" (riend ohn is a!&a"s ta!king a'out ho& e/$ensi1e restaurants are. 8e ne1er goes to the
gro#er" store and his kit#hen #u$'oards are a!&a"s em$t". One da" he starts #om$!aining again. I sa"0
ohn0 i( "ou !earned ho& to #ook0 "ou &ou!dnt need to eat out a!! the time. )It is high!" un!ike!" that ohn &i!! !earn ho& to #ook.* Oka"0 no& that "ou understand that the PAST TENSE in the i( #!ause re(ers to the PRESENT time0 there is one other ru!e "ou shou!d 'e a&are o(. )2ou &i!! hear nati1e s$eakers 'reak this ru!e0 'ut "ou shou!d use itces$e#ia!!" in (orma! s$ee#h and (orma! &riting.* I( the main 1er' in the i( #!ause is 'e0 &e use &ere &ith A-- su'%e#ts0 in#!uding (irst and third $erson singu!ar. )This is the su'%un#ti1e mood.* 6onsider the (o!!o&ing e/am$!es:
I( I &ere ri#h0 I &ou!d tra1e! around the &or!d. )7NREA-: Im not ri#h.*
I( I &ere President0 I &ou!d gi1e e1er"one (ree hea!th #are. )O'1ious!" 7NREA-: Im not
President.*
I( I &ere "ou0 I &ou!d stud" hard. )O'1ious!" 7NREA-: Im not "ou.*
I( Na$o!eon &ere a!i1e toda"0 he &ou!d 'e (ighting a &ar. )7NREA-: Na$o!eon is dead.*
I( m" 'rother &ere here0 he &ou!d 'u" me a 'eer. )7NREA-: M" 'rother is in 6osta Ri#a.*
T(e T(i%) :on)ition#
The Third 6onditiona! re(ers to an unrea! situation in the PAST. In other &ords0 it re(ers to something that did NOT ha$$en in the $ast0 though ma"'e it &as on#e an o$tion. The most #on(using thing a'out the third #onditiona! is that &e use the PAST PERE6T in the i( #!ause0 e1en though &ere re(erring to the PAST. 6onsider the (o!!o&ing e/am$!es: M" (riend -i9 !ikes this gu" named oe. -ast &eek I had a $art". oe #ame to m" $art". -i9s
$arents &ere in to&n so she &ent out to dinner &ith them. She did not #ome to the $art". I te!! her0 Too 'ad. I( "ou had #ome to the $art"0 "ou &ou!d ha1e seen oe. I took three &eeks o(( &ork in anuar". Sin#e I didnt get $aid (or m" time o((0 I dont ha1e an"
e/tra mone" right no&. I #an e/$ress this '" sa"ing0 I( I hadnt taken that time o((0 I &ou!d ha1e more mone". )No& that "ou kno& the ru!e (or the third #onditiona!0 "ou shou!d 'e a&are that nati1e s$eakers &i!! sometimes 'reak this ru!e. In in(orma! #on1ersation $eo$!e might sa"0 I( "ou &ou!d ha1e gone to Me/i#o0 "ou &ou!d ha1e a tan.* .
INTERVIEB ?UESTIONS AND ANSBERS
o' inter1ie&s are a!&a"s stress(u! 4 e1en (or %o' seekers &ho ha1e gone on #ount!ess inter1ie&s. The 'est &a" to redu#e the stress is to 'e $re$ared. Take the time to re1ie& the standard inter1ie& Guestions "ou &i!! most !ike!" 'e asked. A!so re1ie& sam$!e ans&ers to these t"$i#a! inter1ie& Guestions. Then take the time to resear#h the #om$an". That &a" "ou!! 'e read" &ith kno&!edgea'!e ans&ers (or the %o' inter1ie& Guestions that s$e#i(i#a!!" re!ate to the #om$an" "ou are inter1ie&ing &ith. Co6 Inte%8ie, ?ue$tion$ A6out ou •
hat is "our greatest &eakness
hat moti1ates "ou
•
hat is "our greatest strength
Des#ri'e "our &ork st"!e.
•
8o& do "ou hand!e stress and $ressure
Des#ri'e a t"$i#a! &ork &eek.
•
8o& &i!! "our greatest strength he!$ "ou $er(orm
•
8o& &ou!d "ou des#ri'e "ourse!(
Do "ou take &ork home &ith "ou
•
8o& man" hours do "ou norma!!" &ork
•
8o& &ou!d "ou des#ri'e the $a#e at &hi#h "ou &ork
Sm"#e An$,e%$ •
hen Im &orking on a $ro%e#t0 I dont &ant %ust to meet dead!ines. Rather0 I $re(er to #om$!ete the $ro%e#t &e!! ahead o( s#hedu!e.
•
Being organi9ed &asnt m" strongest $oint0 'ut I im$!emented a time management s"stem that rea!!" he!$ed m" organi9ation ski!!s.
•
I !ike to make sure that m" &ork is $er(e#t0 so I tend to $erha$s s$end a !itt!e too mu#h time #he#king it. 8o&e1er0 I1e #ome to a good 'a!an#e '" setting u$ a s"stem to ensure e1er"thing is done #orre#t!" the (irst time.
•
I used to &ait unti! the !ast minute to set a$$ointments (or the #oming &eek0 'ut I rea!i9ed that s#hedu!ing in ad1an#e makes mu#h more sense.
•
I &ou!d sa" that I #an 'e too mu#h o( a $er(e#tionist in m" &ork. Sometimes0 I s$end more time than ne#essar" on a task0 or take on tasks $ersona!!" that #ou!d easi!" 'e de!egated to someone e!se. A!though I1e ne1er missed a dead!ine0 it is sti!! an e((ort (or me to kno& &hen to mo1e on to the ne/t task0 and to 'e #on(ident &hen assigning others &ork.
•
I1e !earned to make m" $er(e#tionism &ork to m" ad1antage at &ork. I am e/#e!!ent at meeting dead!ines0 and &ith m" attention to detai!0 I kno& m" &ork is #orre#t.
•
I used to !ike to &ork on one $ro%e#t to it #om$!etion 'e(ore starting on another0 'ut I1e !earned to &ork on man" $ro%e#ts at the same time0 and I think it a!!o&s me to 'e more #reati1e and e((e#ti1e in ea#h one.
6.
KOMPETENSI DASAR : 3.3 Men"a%ikan !a$oran
INDIKATOR : . Out!ine !a$oran $rakerin ditu!is dida!am $o&er$oint s!ide atau trans$aransi dengan menggunakan ka!imat "ang singkat dan $adat. +. -a$oran $rakerin disa%ikan se#ara !isan da!am 'entuk $resentasi "ang 'enar.
MATERI PEMBE-AARAN : Presentation ski!!s:
4 8o& to o$en a s$ee#h
4 8o& to $ro$ose ideas
4 8o& to e!a'orate ideas
4 8o& to #!ose a s$ee#h
4 8o& to hand!e Guestions
4 8o& to use 'od" !anguage
4 8o& to maintain audien#eLs attention
4 8o& to use $resentation aids..
PENI-AIAN
Tes !isan 5 rete!!ing0 summari9ing
Tes tertu!is 5 men%a&a' $ertan"aan $i!ihan ganda atau essa"
-isten to the (o!!o&ing e/$ressions and re$eat them. hen and &here &ou!d "ou hear these e/$ressions . ood morning0 -adies and ent!emenQ. +. ood morning0 e1er"'od". Toda" Id !ike to ta!k a'out Q. 3. On this o##asion0 Id !ike to $resent m" re$ort. . Ne/t0 Id !ike to te!! "ou something a'out.... C. Thank "ou 1er" mu#h (or "our kind attention0 -adies and ent!emen. ?. M" 'e!o1ed tea#her0 (riends0 and audien#es. Thank "ou 1er" mu#h (or this o$$ortunit". Introdu#ing the su'%e#t Id !ike to start '"....
irst o( a!!0 I!!....
inishing one su'%e#t e!!0 I1e to!d "ou a'out....
Thats a!! I ha1e to sa" a'out....
Starting another su'%e#t Ne/t....
No& Id !ike to dis#uss....
Ana!"9ing a $oint and gi1ing re#ommendations -ets #onsider this in more detai! ....
hat does this mean (or AB6
i1ing an e/am$!e or e/am$!e0 ....
As an i!!ustration0 ....
Dea!ing &ith Guestions e!! 'e e/amining this $oint in more detai! !ater on.... Id !ike to dea! &ith this Guestion !ater0 i( I ma".... Summari9ing and #on#!uding In #on#!usion0 ....
ina!!"0 !et me remind "ou o( some o( the issues &e1e #o1ered....
In $airs0 $ra#ti#e the (o!!o&ing dia!og. Me!ita : e!!0 ho& do &e start O!i1ia
: e!!0 (irst o( a!!0 the re$ort has to ha1e a heading.
Me!ita : 8m. 8o& a'out Re$ort on Pur#hase o( Ne& Printers. O!i1ia
: 2es0 thats good. Re$ort on Pur#hase o( Ne& Printers. ine. hat ne/t
Me!ita : The date O!i1ia
: 2es0 the re$ort has to 'e dated0 'ut (irst o( a!! it has to 'e addressed to someone.
Me!ita : e!!0 thats eas". To Mr. Sutresman. O!i1ia : 2es. to Mr. Sutresman0 Managing Dire#tor0 iredome -td0 Kendari. And the date .... No& ... Terms ... o( ... re(eren#e. Me!ita : hat does that mean O!i1ia
: That means &hat &e &ere asked to do.
Me!ita : Right. e1e got that do&n. And the ne/t O!i1ia
: e!!0 a ne& side4heading0 I think $ro#edure.
Me!ita : Pro#edure O!i1ia
: 8o& &e did the in1estigation.
Me!ita : So no& #an &e re#ommend the ma#hine &e rea!!" &ant O!i1ia
: I!! $ut a side4heading: Re#ommendation. Read the (o!!o&ing &ords. Pa" attention to "our $ronun#iation. ind their meanings.
. $resent ,$rZZ9ent,
+. audien#e ,ZZ:difns,
3. attention ,fZtenZn,
. $resentation ,Z$re9nZteZZn,
C. re$ort ,rZZ$Z:t,
?. $ro$ose ,$rfZ$fZ9,
<. s$ee#h ,s$i:tZ,
@. e!a'orate ,ZZ!a'frft,
>. #omment ,ZkZment,
;. re#ommendation ,ZrekfmenZdeZZn,
Read and $ra#ti#e the (o!!o&ing s$ee#h $resenting a re$ort. This is an e/#er$t o( the introdu#tion o( a s$ee#h a'out restaurants. 6an an"one guess &hat I ha1e in #ommon &ith #e!e'rities !ike enni(er -o$e90 Mi#hae! ordan0 and Sean Didd" 6om's ere a!! in1o!1ed in the restaurant industr". 2ou dont ha1e to 'e a mo1ie star to &ork in the restaurant industr"0 'ut it does take guts0 determination0 hard &ork and a strong desire to ha1e (un on the %o'. Toda"0 I &ant to gi1e "ou an idea o( &hat its !ike to &ork in one o( the most e/#iting0 d"nami# and e1er4#hanging 'usinesses in Ameri#athe restaurant industr". M" name is Toni Rahar%o and I am the manager at Smart Taste Restaurant in Bandung0 Indonesia. I ha1e 'een dea!ing &ith restaurants (or man" "ears and no& I &ant to share m" e/$erien#es and insights on ho& to en%o" &orking in this (ie!d. M" stor" is %ust one e/am$!e o( ho& the dream o( &orking in the gro&ing and 1i'rant restaurant industr" #an 'e an"ones rea!it". It takes man" %o's to run a su##ess(u! restaurantand not %ust %o's that in1o!1e #ho$$ing !ettu#e or &aiting ta'!es. In (a#t0 the restaurant industr" has man" di((erent $ositions and %o' tit!es(rom management to $u'!i# re!ations to (und raisingand "es0 #ooking_ -ets !ook at a sna$shot o( &hos &ho in the restaurant industr".
ho $re$ares sa!ads0 dessert $!ates and sand&i#hes )The $antr" #ook.* ho $u'!i#i9es the restaurants (und raising e1ents0 $arties and tasting )The $u'!i# re!ations
manager.* ho se!e#ts the &ines and #oa#hes the &ait sta(( on ser1ing and des#ri'ing the &ines )The &ine
ste&ard.* ho kee$s the #om$uters running and designs the &e' site )The #om$uter te#hni#ian.*
Kno& 2our Stu(( 6han#es are "our re$ort #ontains !ots o( detai!ed data. Be on the a!ert to in#!ude on!" the most essentia! data in "our 1isua!s. As "ou #reate "our 1isua!s0 kee$ in mind the (undamenta! ru!es. 7se on!" at4a4g!an#e 1isua!s that su$$ort "our ke" messages. As mu#h as $ossi'!e0 a1oid 1isua!s #ro&ded &ith !ots o( data0 #harts0 and gra$hs that add nothing o( rea! 1a!ue. Taken (rom www.speechBreprint.edu ork in grou$s and (ind other e/$ressions #ommon!" used in $resenting a re$ort. . E/$ressions (or o$ening the s$ee#h
+. E/$ressions (or introdu#ing the to$i#,su'%e#t
3. E/$ressions (or $resenting ideas
. E/$ressions (or e!a'orating ideas
C. E/$ressions (or making genera! statements
?. E/$ressions (or dra&ing #on#!usions
<. E/$ressions (or #!osing the s$ee#h Make a sim$!e re$ort '" using the e/$ressions "ou ha1e !earned. Present "our re$ort in (ront o( the #!ass and $a" attention to "our $ronun#iation. Read a!oud and stud" the (o!!o&ing te/t a'out $resenting re$orts. Presenting Re$orts An ora! re$ort is a $resentation o( the materia! #o1ered in "our (ina! &ritten re$ort. 2ou &i!! ha1e se1en minutes to $resent "our re$ort. 2ou ma" use !ess time0 'ut "ou ma" not e/#eed the !imit. In industr"0 ora! re$orts are o(ten gi1en 'e(ore #onsu!tants0 &ho #harge e/tra1agant!" (or their time5 there(ore0 "ou must !earn to 'udget the time a!!otted "ou and not e/#eed it. 2ou &i!! kno& in ad1an#e $re#ise!" &hen0 da" and time0 to the minute0 "ou &i!! 'e e/$e#ted to gi1e "our re$ort. Be read" to go as soon as "ou stand u$0 dont &aste time &ith $re$arator" ooding around. Rehearse "our ta!k ahead o( time. Pra#ti#e turning trans$aren#ies0 &riting on the '!a#k'oard0 or using &hate1er 1isua! aids "ou #hoose. Taken (rom www.rptB.com Ans&er these Guestions 'ased on the te/t a'o1e. Dis#uss "our ans&er &ith "our (riends. .
hat shou!d "ou do 'e(ore $resenting "our re$ort
+.
hat shou!d "ou do i( "ou ha1e a #han#e to do the rehearsa! in the room "ou are going to $resent
"our re$ort (orma!!" 3.
hat shou!d "ou do to o1er#ome ner1ousness during the $resentation
.
I( Eng!ish is not "our nati1e !anguage0 &hat shou!d "ou do to a1oid a&k&ard Eng!ish and h"$er4
ner1ousness C.
h" shou!d "ou memori9e $resentation !ike a $!a" s#ri$t
?.
h" shou!d "ou ha1e enough s!ee$ 'e(ore $resenting "our re$ort
<.
h" shou!d "ou make ma%or $oints $oints in se1era! &a"s (or in the $resentation $resentati on
Some more ti$s Be #!ear a'out the time a!!otted (or "our $resentation.
em$hati#a!!" the ke" #on#!usions and At the end o( "our $resentation0 summari9e #!ear!" and em$hati#a!!" re#ommendations o( "our re$ort. Be $re$ared $re$ared (or Guestions. Guestions. i!! "ou 'e addressing Guestions as the" #ome u$ or &i!!
Guestions 'e
he!d (or a H=A $eriod at the end Guestioned or #ha!!enged a'out a'out $arts o( the re$ort 8a1e 'a#k4u$ materia! in reser1e in #ase "ou are Guestioned "ou did not in#!ude in "our $resentation. 8a1e handouts read" read" to $ass around a(ter "our $resentation. 2ou 2ou ma" de#ide to hand out the entire
re$ort or %ust $ortions o( it0 as a$$ro$riate. Rehearse in the room and &ith the eGui$ment "ou &i!! 'e using.
Taken Taken (rom ( rom www.speechBreprint.edu rammar Re1ie& Re$orted S$ee#h Stud" the (o!!o&ing senten#es. .
Dire#t =e will present the paper tomorrow 0 said the #ommittee. Re$orted 5 The #ommittee said that the" &ou!d $resent the $a$er the (o!!o&ing da".
+.
Dire#t =rite your full name, please 0 said the #!erk. Re$orted 5 The #!erk asked me to &rite m" (u!! name. Re$orted s$ee#h re(ers to re$rodu#ing another $ersons e/a#t &ords. hen &e use re$orted s$ee#h0
&e are usua!!" ta!king a'out the $ast. I( the re$orting 1er' is in (orm o( the sim$!e $ast tense or the $ast $er(e#t tense0 the tense0 $ronoun0 and ad1er' o( $!a#e the re$orted &ords &i!! #hange. Fer' Tense 6hanges Dire#t S$ee#h Present Sim$!e
Re$orted S$ee#h Past Sim$!e
8e said0I $resent m" $a$er. Present 6ontinuous
%e said he presented his paper.
8e said0I am $resenting m" $a$er. Present Per(e#t %e said,I have presented my paper.
Past 6ontinuous %e said he was presenting his paper.
Past Per(e#t
Past Sim$!e
8e said he had $resented his $a$er. Past Per(e#t
%e said,I presented my paper.
%e said he had presented his paper.
Past 6ontinuous
Past Per(e#t 6ontinuous 6ontinuous
%e was presenting his paper
%e said he had been presenting his paper.
uture Sim$!e
uture Sim$!e in the Past
%e said,I will present my paper.
%e said he would present his paper.
Put the (o!!o&ing statements into re$orted s$ee#h. E/am$!es: Bo'i said0 I ha1e m" o&n a$artment. Bo'i said that he had his o&n a$artment.
. Rendi said0 I &i!! su'mit m" re$ort immediate!". +. Shanti said0 I dont !ike &orking under $ressure. 3. M" 'oss said0 Our #om$an" has su##ess(u!!" a#hie1ed its target. . The manager said0 The $resentation is rea!!" good. C. I1an said0 I think I shou!d !ook (or a 'etter %o'. ?. The se#retar" said0 2ou ha1e to make an a$$oinment to meet the dire#tor. <. Tuti said0 I ha1e no dra(t on m" desk. @. -eo said0 I1e taken a (u!! time %o'. >. Edi said0 I!! make a #a!! tomorro&. ;. Tita said0 I sa& a $resentation "esterda". :(n&e t(e fo##o,in& %e"o%te) $"eec( into )i%ect $"eec(.
E/am$!es: Rian asked me i( I had e1er gone sk"di1ing. Rian said0 8a1e "ou e1er gone sk"di1ing . aka &anted to kno& i( I &ou!d 'e at the meeting. +. Intan &ondered &hether I &as going to Guit m" %o'. 3. M" 'oss &anted to kno& &h" I &asnt &orking at m" desk. . The se#retar" to!d me that I might use the te!e$hone. C. M" (riend said that I shou!d take a !ong 1a#ation. ?. The o$erator said that I didnt ha1e enough #redit to make a #a!!. <. I1an asked me &hether I rea!!" !o1ed m" %o'. @. Adi asked me &hether I &as si#k. >. Ari to!d Ira to &ait (or him a(ter !un#h. ;. Rini asked Denn" &hat time it &as. Kno& 2our Stu(( A#kno&!edge A#kno&!edge 2our Audien#e -et "our audien#e kno& that "ou #are a'out the (a#t that the"re gi1en u$ their $re#ious time to !isten "our s$ee#h. Man" s$eakers tr" to '!o#k out the $eo$!e $resent in the room0 sometimes to tr" to he!$ #ontro! their (ear o( $u'!i# s$eaking or 'e#ause the" &ant to #on#entrate on their notes. 2ou 2ou ha1e to remem'er remem'er that "our audien#e audien#e are the reason "ou are there there in the (irst
$!a#e_ 2ou 2ou
&i!! &in o1er "ours !isteners a &ho!e !ot Gui#ker i( "ou a#kno&!edge their $resen#e0 intera#t &ith them '" asking and ans&ering the Guestions5 e1en %ust '" making e"e #onta#t &ith a (e& $eo$!e #an make a 'ig di((eren#e in "our $u'!i# s$eaking $er(orman#e. Taken Taken (rom ( rom www. contentBreprint.com Bod" !anguage is im$ortant. Standing0 &a!king or mo1ing a'out &ith a$$ro$riate hand gesture or (a#ia! e/$ression is $re(erred to sitting do&n or standing sti!! &ith head do&n and reading (rom a $re$ared s$ee#h. 7se audio1isua! aids or $ro$s (or enhan#ement i( a$$ro$riate and ne#essar". Mr. Ro'ert
: hat did the" sa" a'out "our !ast $resentation $resentati on
Ms. Du1a!
: The" said ....
a. itit ga ga1e th them #! #!ear id ideas a' a'out th the $r $rodu#t
'. itit is is ni ni#e o( o( "o "ou to to gi1 gi1e e $r $resentation
#. "ou &i!! 'e in1ited to #ome
d. the" are (ree to ask Guestions
Taken Taken (rom ( rom (ian 7asional /E;/H
Out!ine . Tit!e
Meanings the name o( a re$ort
+. 6ontent
$age !ist o( the #ontents o( the re$ort
3. A#kno&!edgement
statement o( an authors thanks to other $eo$!e
. A'stra#t
a short summar" o( a 'ook
C. Introdu#tion
setting out the aims and o'%e#ti1es0 terms and de(initions
?. Ba#kground
a!! "our 'a#kground resear#h
<. Methodo!og"
set o( the #hosen methodo!og" and resear#h methods
@. indings,Ana!"sis indings,Ana!"sis
set o( "our main (indings
>. 6on#!usions
sum u$ "our (indings
;. Re#ommendations
!ist o( re#ommendation (rom (ounder
. E/e#uti1e
summar" 'rie( statement o( the main $oints
+. Re(eren#es,
re(eren#e se#tion
Bi'!iogra$h" 3. !ossar"
a !ist o( te#hni#a! or s$e#ia! &ords
. A$$endi/
a se#tion gi1ing e/tra in(ormation
riting a Re$ort I( "ou are asked asked to &rite &rite a re$ort re$ort00 (or e/am$!e e/am$!e00 ana!" ana!"9in 9ing g the resu!ts resu!ts o( some some resea resear#h r#h00 summari9ing arti#!es0 or inter$reting statisti#s0 "our aim shou!d 'e to $resent (a#ts #!ear!" so that the reader &i!! understand the main $oints Gui#k!". -ook at the re$ort 'e!o& and noti#e ho& the in(ormation is di1ided u$ using headings.
im$ersona!: it is not im$ortant &ho &ho the &riter is or &hat his or her o$inion is. The st"!e o( re$ort is im$ersona!: Noti#e &hether "ou are to!d &ho the reader is. This &i!! he!$ "ou de#ide ho& mu#h "ou need to
e/$!ain. In man" re$orts0 the im$ortant in(ormation in1o!1es num'ers.
Read the re$ort again and (ind out &hat these e/$ression re(er to: C;C;
t&o thirds
eight out o( ten
(our
he ma%orit"
CU
a ha!(
t&i#e
three
a !arge ma%orit"
2our st"!e o( &riting &i!! not 'e $ersona!0 'ut it need not 'e 'oring. Far" "our !anguage so that "ou do not o1eruse the same e/$ressions. Think o( other &a"s o( sa"ing the &ords and $hrases that are &ritten in dark t"$e in the re$ort 'e!o&. D.
KOMPETENSI DASAR : 3. Memahami manua! $enggunaan $era!atan
INDIKATOR : .
Sis&a da$at men%a&a' Pertan"aan4$ertan"aan Pertan"aan4$er tan"aan "ang terkait dengan isi manua! $enggunaan a!at
+.
Sis&a da$at menun%ukkan $enggunaan $era!atan )minima! dua manua!* diungka$kan kem'a!i
dengan kata4kata sendiri se#ara te$at. MATERI PEMBE-AARAN : . Manua!s Manua!s:: )#om$uter )#om$uter insta!! insta!!atio ation0 n0 maintena maintenan#e n#e and re$air re$air00 et#.* +.
Re!e Re!e1a 1ant nt 1o#a 1o#a'u 'u!a !ar" r"
PENI-AIAN . Tes !isan 5 Rete!!ing,Guestions and ans&ers +. Tes tertu!is 5 mu!ti$!e #hoi#e,essa" o, Do ou O"e%te T(i$ Mc(ine
A#ti1it" 5 -ook at the (o!!o&ing user manua! (or a s#anner and ans&er the Guestions. . hat is sho&n in the $i#ture +. hat do "ou kno& a'out a user manua! 3. here #an "ou usua!!" (ind a user manua! . hat is it (or
i$ten to t(e in$t%uction. Fi## in t(e 6#n5$ ,(i#e #i$tenin&. Acti8it* 2H i$ten to t(e in$t%uction. Fi## in t(e 6#n5$ ,(i#e #i$tenin&. :onnectin& t(e Po,e% A)"te%
.
Q)*Q the s#anners $o&er ada$ter into an e!e#tri#a! out!et.
+.
Insert the other end o( this Q)+*Q into the $o&er ada$ter re#e$ta#!e on the rear Q)3*Q o( the
s#anner. The $o&er indi#ator on the (ront $ane! o( the s#anner shou!d no& 'e QQ . 3.
P!ug "our #om$uters $o&er #a'!e into an e!e#tri#a! Q)C* Q .
. Turn "our #om$uter on. Acti8it* 0H i$ten to t(e menin& of ,o%)$ n) c(oo$e t(e co%%ect ,o%). E!m"#e+
2ou &i!! hear : To &ork or to make something &ork 6hoi#e : a. o$erate
'. #oo$erate
The #orre#t &ord (or the meaning is )a* o$erate. .
a. seGuen#e
?.
'. ste$ +.
a. $ro#edure
'. demonstration <.
'. $rose#ute 3.
a. manua! a. instrument
@.
a. manua! '. annua!
a. instrument '. instrumenta!
>.
'. instru#tions C.
a. seGuen#e '. seGue!
'. automati# .
a. demonstrate
a. guide '. guidan#e
;.
a. insta!! '. insta!!ation
Acti8it* H Bo%5 in &%ou"$ n) fi n) $et of in$t%uction$. Re) t(e in$t%uction$ to *ou% c#$$mte$. i$ten to *ou% f%ien)$. in$t%uction$. T5e note$ on t(e in$t%uction$. A%e t(e in$t%uction$ c#e% Acti8it* H An$,e% t(e fo##o,in& >ue$tion$ 6$e) on *ou% e!"e%ience$.
. 8a1e "ou e1er 'een instru#ted to do something +. hat kind o( task instru#tion &as it 3. hat e/$ressions &ere used to gi1e the instru#tions . Did "ou (ind an" di((i#u!ties in doing the task I( "es0 &h" hat made it di((i#u!t 6ustomer
: E/#use me. 6ou!d "ou sho& me ho& this 1a#uum #!eaner &orks
Sho$kee$er
: 2es0 o( #ourse
6ustomer
: hats those things (or
Sho$kee$er
: Oh0 thats (or $i#king u$ hea1" dirt.
6ustomer
: h" is it 'ent
Sho$kee$er
: Thats so "ou #an #!ean under (urniture more easi!". -et me sho& "ou.
6ustomer
: Oh I see. And does it ha1e a dust 'ag
Sho$kee$er
: 2es0 o( #ourse.
6ustomer
: 8o& do "ou #hange it
Sho$kee$er
: Its 1er" eas". irst0 "ou make sure the $o&er turned o((. Then0 this #!i$ is
$ressed do&n. The sa#k is !i(ted o((0 and then the dust 'ag is taken out !ike this. 6ustomer
: Oh that is eas". OK0 (ine. I think I!! take this one. 6an it 'e de!i1ered
Sho$kee$er
: Sure. e #an de!i1er it right a&a" to "our home.
6ustomer
: ine.
P%onuncition P%ctice Acti8it* H Re) t(e$e ,o%)$ n) fi n) t(ei% menin&$. T(e$e ,o%)$ %e common#* u$e) fo% in$t%uction$.
. o$erate ,ZZ$freZt,
+. s&it#h o(( ,s&ZtZ Z(,
. maintain ,meZnZteZn, <. se!e#t ,sZZ!ekt,
3. $!ug in ,$!Zg Zn,
C. re#ord ,rZZkZ:d, @. ad%ust ,fZdZZst,
?. $rote#t ,$rfZtekt, >. restart ,ZrZZsta:t,
;. un$!ug ,ZZnZ$!Zg, Acti8it* 1/
. ash the ri#e re$eated!" in #o!d &ater.
+. Put in &ith some &ater in a $an.
3. Boi! it.
. 6ook it (or a'out C minutes.
C. Then it gets dr"0 $ut it into the steamer.
?. Steam the ri#e (or a'out C minutes.
<. The ri#e is read" to ser1e. Acti8it* 11H Bo%5 in &%ou"$ of fou% n) fin) $et of one of t(e fo##o,in& in$t%uction$ n) %e) it #ou) to t(e c#$$.
a. 8o& to use a #o$" ma#hine
'. 8o& to use an automati# te!!er ma#hine #. 8o& to $rint a do#ument d. 8o& to make a $hone #a!! Acti8it* 12 H No, %ete## u$in& t(e "oint$ o% in$t%uction$ 6o8e (o, to coo5 %ice o%##* in f%ont of *ou% c#$$mte$. Acti8it* 13H :(oo$e "%oce)u%e o% n in$t%uction t(t *ou 5no, ,e## n) )emon$t%te t(e "%oce)u%e to *ou% c#$$. <%in& e8e%*t(in& *ou nee) to m5e *ou% )emon$t%tion c#e%.
a. Pre$aring a s$e#ia! dish
'. E/$!aining a math $ro'!em
#. Ti$s (or a##om$!ishing something
d. 7sing a s$e#ia! $ie#e o( eGui$ment
Acti8it* 10H An$,e% t(e$e >ue$tion$.
. Do "ou !ike #ooking +. hat do "ou usua!!" #ook 3. 8a1e "ou e1er used a mi#ro&a1e to #ook something . Did "ou kno& ho& to use it C. Do "ou o(ten read the instru#tions i( "ou dont kno& ho& to use or o$erate an a$$!ian#es Acti8it* 1JH o, t(e Mic%o,8e O8en Bo%5$
Mi#ro&a1es are a (orm o( energ" simi!ar to radio0 te!e1ision &a1es and ordinar" da"!ight. Norma!!"0 mi#ro&a1es s$read out&ards as the" tra1e! through the atmos$here and disa$$ear &ithout e((e#t. Mi#ro&a1e o1ens0 ho&e1er0 ha1e a magnetron &hi#h is designed to make use o( the energ" in mi#ro&a1es. E!e#tri#it"0 su$$!ied to the magnetron tu'e0 is used to #reate mi#ro&a1e energ". These mi#ro&a1es enter the #ooking area through o$enings inside the o1en. A turnta'!e or tra" is !o#ated at the 'ottom o( the o1en. Mi#ro&a1es #annot $ass through meta! &a!!s o( the o1en0 'ut the" #an $enetrate su#h materia!s as g!ass0 $or#e!ain and $a$er0 the materia!s out o( &hi#h mi#ro&a1e4sa(e #ooking dishes are #onstru#ted. Mi#ro&a1es do not heat #ook&are0 though #ooking 1esse!s &i!! e1entua!!" get hot (rom the heat generated '" the (ood. Sou%ce : www.mcwcc.com Acti8it* 1H An$,e% t(e >ue$tion$ 6$e) on t(e te!t in Acti8it* 1J.
. hat are mi#ro&a1es +. hat is a magnetron designed (or 3. hat is the (un#tion o( e!e#tri#it" su$$!ied to the magnetron tu'e . here do mi#ro&a1es enter the #ooking area C. 6an mi#ro&a1es $ass through the &a!! o( the o1en ?. hat kinds o( materia!s #an mi#ro&a1es $enetrate <. 8o& does #ook &are used (or #ooking in mi#ro&a1es o1en get hot Acti8it* 1H P%onounce t(e fo##o,in& ,o%)$ n) fi n) t(ei% $*non*m$. P* ttention to *ou% "%onuncition.
. instru#tion ,ZnZstrZkZn,
+. $ro#edure ,$rfZsi:dZf)r*,
3. o$erate ,ZZ$freZt,
. ingredients ,ZnZgri:difnts,
C. $ress ,$res,
?. re$!a#e ,rZZ$!eZs,
<. assem'!e ,fZsem'!,
@. #onne#t ,kfZnekt,
>. dis#onne#t ,ZdZskfZnekt,
;. insert ,ZnZsZ:t,
Acti8it* 1H Re) t(e $te"$ to $et u" n iMc c%efu##* n) "* ttention to t(e te!t $t%uctu%e. In &%ou"$ of fou%- )i$cu$$ t(e te!t $t%uctu%e. B(t$ in t(e
2our iMa# #omes &ith an A$$!e Ke"'oard0 a Might" Mouse0 an A$$!e Remote0 and an A6 $o&er #ord. Su%f t(e Net@
riting an instru#tion manua! is easier than "ou think_ ind the ste$s at http';;www.lousywriter . com; howtowritea betterinstruction manual.php
G%mm% Re8ie, :u$ti8e Ve%6 Have
Stud" the (o!!o&ing senten#es: . I have the secretary type the letters. +. I had my brother carry my bag. To sa" that &e arrange someone to do something (or us0 &e use the stru#ture o( #ausati1e. In senten#es and + a'o1e0 the 1er' ha1e,had is (o!!o&ed '" indire#t o'%e#t ) the secretary and my brother *. In this #ausati1e senten#e #onstru#tion0 &e $ut the sim$!e (orm o( a 1er' a(ter the indire#t
o'%e#t. 3. I have my shoes cleaned. B. I had my watch repaired.
On the other hand0 in senten#es 3 and the 1er' ha1e,had is (o!!o&ed '" dire#t o'%e#t ) my shoes and my watch*. 8ere0 &e use the stru#ture ha1e something done. Those are the $ast $arti#i$!es
#onstru#tion. Acti8it* 2/H An$,e% t(e >ue$tion$ u$in& causative have $ $(o,n in t(e e!m"#e. E!m"#e : Did "ou make that dress "ourse!( No0 I had it made.
. Did Rina #ut her hair herse!(
+. Did the" $aint their house themse!1es
3. Did "our (ather re$air his #ar himse!(
. Did he #ut the tree himse!(
C. Did she insta!! her #om$uter herse!(
?. Did "ou take the $hotogra$h "ourse!(
<. Did Mrs. Irma &ash the #ar herse!(
@. Did Antonio do his home&ork himse!(
>. Did "our grandmother $ost the !etter herse!( ;. Did "ou iron "our shirt "ourse!( Acti8it* 21H :om"#ete t(e fo##o,in& $entence$ u$in& t(e ,o%)$ in t(e 6%c5et$. E!m"#e : e are ha1ing the house painted )the house,$aint* at the moment.
. 8er hair is too !ong. I think she shou!d )it,#ut* +. 8o& o(ten )he,his motor,ser1i#e*
3. Is it true that man" "ears ago he )his $ortrait, $aint* '" a (amous artist . Mother has )an interior de#orator,design* the !i1ing room. C. I!! ha1e )these 'ooks,arrange* on the she!1es tomorro&. Acti8it* 22H An$,e% t(e fo##o,in& >ue$tion$ 6$e) on *ou% e!"e%ience$.
. 8a1e "ou e1er &ritten an instru#tion manua! +. hat shou!d "ou &rite in an instru#tion manua! 3. Are an instru#tion manua! im$ortant in our !i1es h" Acti8it* 23H oo5 in *ou% )iction%* to fi n) t(e menin& of t(e$e ,o%)$.
. instru#tion ,ZnZstrZkZn,
+. $ro#edure ,$rfZsi:dZf)r*,
3. o$erate ,ZZ$freZt,
. ingredients ,ZnZgri:difnts,
C. $ress ,$res,
?. re$!a#e ,rZZ$!eZs,
<. assem'!e ,fZsem'!,
@. #onne#t ,kfZnekt,
;. insert ,ZnZsZ:t,
>. dis#onne#t ,ZdZskfZnekt, Acti8it* 2JH A%%n&e t(e fo##o,in& $entence$ into t(e co%%ect o%)e%. o, to %eco%) on c$$ette "#*e%;o, to u$e %eco%)e%
. Then "ou $ut in the ta$e. +. A(ter that "ou #onne#t the mi#ro$hone to the ta$e $!a"er. 3. ina!!" $ressed do&n the re#ord and $!a" 'utton. . And then tested the 1oi#e !e1e!. C. e!!0 (irst "ou ha1e to $!ug in the #ord. ?. Then "ou #an 'egin to re#ord. E$* Te%$t%u5tu%
A.rite an instru#tion o( making or o$erating things0 and then read or $er(orm it in (ront o( the #!ass. B. Rearrange the (o!!o&ing %um'!e instru#tion. . Put sugar as needed. +. Take the tea 'ag out o( the #u$. 3. Put a $ie#e o( tea 'ag into the #u$. . Pour hot &ater into the #u$. C. Stir &e!! unti! the sugar disso!1ed. E.
KOMPETENSI DASAR : 3.C Memahami surat4surat 'isnis sederhana
INDIKATOR : . Sis&a da$at men%a&a' $ertan"aan "ang terkait dengan isi surat4surat 'isnis. +. Sis&a da$at men#eritakan kem'a!i isi surat 'isnisr. MATERI PEMBE-AARAN : .
Business do#uments: !etters0 (a/es0 memos0 ad1ertisements0 'ro#hures0 (orms0 Guestionnaires0 et#.
PENI-AIAN . Tes !isan 5 Rete!!ing,Guestions and ans&ers +. Tes tertu!is 5 mu!ti$!e #hoi#e,essa" Materi A 'usiness !etter )or (orma! !etter* is a (orma! &a" o( #ommuni#ating 'et&een t&o or more $arties. There are man" di((erent uses and 'usiness !etters. Business !etters #an 'e in(ormationa!0 $ersuasi1e0
moti1ationa!0 or $romotiona!. Business !etters shou!d 'e t"$ed and $rinted out on standard @.C / &hite $a$er.
Return Address -ine 1 Return Address -ine + Date )Month Da"0 2ear* 2 Mr.,Mrs.,Ms.,Dr. u!! name o( re#i$ient. 3 Tit!e,Position o( Re#i$ient. 6om$an" Name Re#i$ients Address -ine Re#i$ients Address -ine +
Dear Ms.,Mrs.,Mr. -ast Name: 0 Su'%e#t: Tit!e o( Su'%e#t J Bod" Paragra$h . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..... ....... ...... ....... ....... ...... ....... ....... ...... ...... ....... ....... ... ..... Bod" Paragra$h + . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..... ....... ...... ....... ....... ...... ....... ....... ...... ...... ....... ....... ... ..... Bod" Paragra$h 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..... ....... ...... ....... ....... ...... ....... ....... ...... ...... ....... ....... ... ..... 6!osing )Sin#ere!"...*0 Signature 2our Name )Printed* 2our Tit!e En#!osures )+* 1/ T"$ists Initia!s 11
The '!o#k (ormat is the sim$!est (ormat5 a!! o( the &riting is (!ush against the !e(t margin. ) Other Business -etter ormats* ith a!! 'usiness !etters0 use margins on a!! (our sides. 1 ou% A))%e$$
The return address o( the sender so the re#i$ient #an easi!" (ind out &here to send a re$!" to. Ski$ a !ine 'et&een "our address and the date. )Not needed i( the !etter is $rinted on $a$er &ith the #om$an" !etterhead a!read" on it.* 2 Dte
Put the date on &hi#h the !etter &as &ritten in the (ormat Month Da" 2ear i.e. August 3;0 +;;3. Ski$ a !ine 'et&een the date and the inside address )some $eo$!e ski$ 3 or !ines a(ter the date*.
3 In$i)e A))%e$$
The address o( the $erson "ou are &riting to a!ong &ith the name o( the re#i$ient0 their tit!e and #om$an" name0 i( "ou are not sure &ho the !etter shou!d 'e addressed to either !ea1e it '!ank0 'ut tr" to $ut in a tit!e0 i.e. Dire#tor o( 8uman Resour#es. Ski$ a !ine 'et&een the date and the sa!utation. 0 S#uttion
Dear Ms.,Mrs.,Mr. -ast Name:0 Dear Dire#tor o( De$artment Name: or To hom It Ma" 6on#ern: i( re#i$ients name is unkno&n. Note that there is a #o!on a(ter the sa!utation. Ski$ a !ine 'et&een the sa!utation and the su'%e#t !ine or 'od". J Su6=ect ine )o$tiona!*
Makes it easier (or the re#i$ient to (ind out &hat the !etter is a'out. Ski$ a !ine 'et&een the su'%e#t !ine and the 'od".
The 'od" is &here "ou &rite the #ontent o( the !etter5 the $aragra$hs shou!d 'e sing!e s$a#ed &ith a ski$$ed !ine 'et&een ea#h $aragra$h. Ski$ a !ine 'et&een the end o( the 'od" and the #!osing. :#o$in&
-ets the reader kno& that "ou are (inished &ith "our !etter5 usua!!" ends &ith Sin#ere!"0 Sin#ere!" "ours0 Thank "ou0 and so on. Note that there is a #omma a(ter the end o( the #!osing and on!" the (irst &ord in the #!osing is #a$ita!i9ed. Ski$ 34 !ines 'et&een the #!osing and the $rinted name0 so that there is room (or the signature. Si&ntu%e
2our signature &i!! go in this se#tion0 usua!!" signed in '!a#k or '!ue ink &ith a $en. P%inte) Nme
The $rinted 1ersion o( "our name0 and i( desired "ou #an $ut "our tit!e or $osition on the !ine underneath it. Ski$ a !ine 'et&een the $rinted name and the en#!osure. 1/ Enc#o$u%e
I( !etter #ontains other do#ument other than the !etter itse!( "our !etter &i!! in#!ude the &ord En#!osure. I( there is more than one "ou &ou!d t"$e0 En#!osures )V* &ith the V 'eing the num'er o( other do#uments en#!osed0 not in#!uding the !etter itse!(. 11 Refe%ence Initi#$
I( someone other than "ourse!( t"$ed the !etter "ou &i!! in#!ude "our initia!s in #a$ita! !etters (o!!o&ed '" the t"$ists initia!s in !o&er #ase in the (o!!o&ing (ormat5 A,gs or A:gs.
Acti8it* 1H An$,e% t(e$e >ue$tion$ 6$e) on *ou% e!"e%ience.
. Do "ou kno& &hat a 'usiness !etter is +. 8a1e "ou e1er seen,read one 3. hat do "ou kno& a'out 'usiness !etters . hat are #ommon $arts o( a 'usiness !etter C. Mention some e/am$!es o( 'usiness !etters that "ou kno&. Acti8it* 2H i$ten n) n$,e% t(e$e >ue$tion$.
. 8o& man" &ords do "ou hear +. here #an "ou (ind these &ords 3. E/$!ain the meanings o( these &ords. a. sa!utation '. #!osure #. signature Acti8it* 3H i$ten n) ,%ite t(e mi$$in& one$. T(en fin) t(ei% menin&$. Do it in "i%$.
.
!etter head
5
+.
inside address
:
3.
sa!utation
:
.
#om$!imentar"
:
C.
identi(i#ation
:
Acti8it* 0 Hi$ten to t(e fo##o,in& #ette% n) t(en n$,e% t(e >ue$tion$.
. ho sends the !etter +. hom is the !etter sent to 3. hat is it a'out Acti8it* JH Bo%5 in &%ou"$ n) $tu)* t(e fo##o,in& #ette%. Di$cu$$ ,(t t(e #ette% i$ 6out. i$ten to *ou% f%ien)$L o"inion.
CC N. hed'ee Street ort 6o!!ins0 6o @;C+ A$ri! 3;0 +;;< Ms. 6"nthia ood Dire#tor o( 8uman Resour#es Ar#hite#tura! onders0 --6 @+ a9ee Street Den1er0 6O @;+; Dear Ms. ood: I am $!eased to a##e$t the ar#hite#tura! dra(ting $osition starting at +?0C;; $er "ear. Thank "ou (or making the o((er. As I mentioned during m" (ina! inter1ie&0 graduation is Ma" C0 a(ter &hi#h I had $!anned on a &eeks 1a#ation. Assuming that this is sti!! a##e$ta'!e0 I &i!! re$ort (or &ork on Monda"0 Ma" +. I( it is not0 $!ease !et me kno&.
M" arrangements (or re!o#ating to Den1er are under&a"0 ho&e1er0 the renta! unit I am mo1ing into &i!! not 'e a1ai!a'!e unti! the midd!e o( une. In the mean time0 I &i!! make the dai!" #ommute (rom ort 6o!!ins. Thank "ou again. I am e/#ited a'out this o$$ortunit" and !ook (or&ard to 'eing $art o( the Ar#hite#tura! onders team. Sin#ere!"0 6!inton B. ohnson Kno, ou% StuffH A 'usiness !etter shou!d #!ear!" des#ri'e its $ur$ose in detai!. The $erson
re#ei1es it &i!! (o#us on the su'stan#es o( the !etter. T5en f%om %ow to =rite a )usiness Letter Acti8it* H i$ten to t(e $ttement$. :(oo$e ,(et(e% ec( t(e $ttement i$ t%ue 4T7 o% f#$e 4F7 6$e) on t(e #ette% in Acti8it* J. Acti8it* H Fin) 6u$ine$$ #ette%. <%in& it to *ou% c#$$. Re) t(e #ette% ,(i#e *ou% f%ien)$ #i$ten. B(t i$ t(e #ette% 6out Note )o,n t(e im"o%tnt info%mtion in t(e #ette%. Acti8it* H Re) t(e fo##o,in& $itution$ n) n$,e% t(e >ue$tion$.
.
2ou read an ad1ertisement in the ne&s$a$er a'out a ne& modern -6D TF. 2ou &ant to 'u" and
order it '" $hone. hat &i!! "ou sa" +.
2ou are a sa!es $erson. 2ou ha1e to se!! "our $rodu#t to #ostumers. hat &i!! "ou do
3.
hi#h do "ou $re(er0 o((ering $rodu#t '" $hone or !etter h" i1e "our reasons. Acti8it* H Re) t(e fo##o,in& )i#o& n) "%ctice it ,it( *ou% f%ien)$L. %ere is a telephone conversation between a secretary of $mart 5hemical 5ompany !$55# with Mr.
?gi $uhendar from Li4uid 5ontrol Jroduct !L5J#.
Se#retar"
: ood morning0 S66. 8o& #an I he!$ "ou
Mr. Suhendar
: ood morning0 Egi Suhendar here0 #a!!ing (rom Bandung. 6ou!d I s$eak to
the manager0 $!ease Se#retar"
: hat is it a'out0 $!ease
Mr. Suhendar
: e!!0 I &ork (or -6P )-iGuid 6ontro! Produ#t*. Our #om$an" is a !eader in
sa(et" (rom !eaks in the (ie!d o( #hemi#a! $ro#essing. I &ou!d !ike to o((er some $rodu#ts and ser1i#es that &i!! he!$ "our #om$an" #o$e &ith su#h $ro'!ems. Se#retar"
: Oh I see. e!!0 she is not a1ai!a'!e no&.
Mr. Suhendar
: 6ou!d "ou te!! me &hen I #ou!d rea#h her
Se#retar"
: Im a(raid she!! 'e a&a" in Io&a 6it" (or the ne/t (e& da"s.
Mr. Suhendar
: 6ou!d I $ossi'!" ha1e her #e!! $hone num'er
Se#retar"
: 2es0 'ut i( I &ere "ou0 I &ou!d %ust (a/ detai!s o( $rodu#ts and ser1i#es
together &ith re(eren#es (rom other #om$anies through this num'er. Mr. Suhendar
: OK0 thats a great idea. I!! send the (a/ immediate!". Thank "ou. ood'"e.
Se#retar"
: B"e.
Acti8it* 1/H An$,e% t(e fo##o,in& >ue$tion$ o%##* 6$e) on t(e )i#o& in Acti8it* .
. ho &orks (or -iGuid 6ontro! Produ#t
+. here is -6P $ro'a'!" !o#ated 3. hat area does -6P dea! &ith . here is the manager going C. hat shou!d Mr. Suhendar (a/ to S66 Acti8it* 11H Re) not(e% )i#o& c%efu##* n) ct it out ,it( *ou% f%ien)$. I)entif* t(e e!"%e$$ion$ of offe%in& "%o)uct$.
Mr. Agi : ood morning. ME-ONE 6o. -td. Pratama Agi is s$eaking. 6an I he!$ "ou -ani
: ood morning. Im -ani (rom Ka%ang E!e#troni#s. I read "our ad1ertisement on the Internet a'out "our ne& $rodu#t. Id !ike to order some.
Mr. Agi : hat $rodu#t do "ou a#tua!!" mean -ani
: 8igh S$eed 6hi$ Mounter. I &onder i( the dis#ount is sti!! 1a!id.
Mr. Agi : 2es0 it is. But the amount o( dis#ount &i!! de$end on the num'er "ou order. or e/am$!e0 i( "ou order more than C units0 &e!! gi1e a dis#ount o( a'out CU. -ani
: ine0 &e!! order ten units. hat are the terms o( $a"ment
Mr. Agi : e a##e$t !etters o( #redit. -ani
: ood. 8o& a'out the shi$ment
Mr. Agi : e!! send the $rodu#ts a(ter re#ei1ing ad1an#e $a"ment o( not !ess than C;U o( the tota! $a"ment. Ma" I ha1e "our num'er -ani
: Its ;++ <;;+<++. hen &i!! I ha1e the goods
Mr. Agi : One &eek a(ter &e re#ei1e the $a"ment. Ms. -ani0 #ou!d "ou $ossi'!" #onZZ rm "our order through (a/ The num'er is ;+ +C33C+. -ani
: A!right.
Mr. Agi : Thanks (or "our order. -ani
: 2oure &e!#ome. Acti8it* 12H Bo%5 in &%ou"$ n) %e) t(e )i#o& once &in. T(en com"#ete t(e fo##o,in&
Acti8it* 12 ,in& fo%m.
Name o( Produ#t
:
Name o( Produ#ts Ordered
:
Dis#ount
:
Terms o( Pa"ment
:
Shi$$ing Pro#edure
:
Shi$$ing Time
:
6on(irmation Method
:
P%onuncition P%ctice Acti8it* 13H P%onounce t(e fo##o,in& ,o%)$ co%%ect#* n) fin) t(ei% menin&$ in *ou% )iction%*.
. order ,ZZ:rdf)r*,
+. $rodu#t ,Z$rZdZkt,
3. #om$an" ,ZkZm$fni,
. sa!es ,seZ!s,
C. ad1ertisement ,fdZ1Z:tZsmfnt,
?. #om$!aint ,kfmZ$!eZnt,
<. dis#ount ,ZdZskaZnt,
>. o$$ortunit" ,ZZ$fZt%u:nfti,
;. !etter ,Z!etf)r*,
@. detai! ,Zdi:teZ!,
Acti8it* 10H Re) n) $tu)* t(e fo##o,in& #ette% c%efu##*. B(t i$ t(e #ette% 6out Di$cu$$ it ,it( *ou% f%ien)$. Dn)* Mnufctu%in&- Inc .
+C+C E. 3th Street ree!e"0 6O @;?3 e'ruar" 30 +;;< Better idget Makers0 In#. CCCC idget A1enue Si!1er 6it"0 6O @;C? Attention: Sa!es De$artment I &ou!d !ike to order the idgets !isted in the ta'!e 'e!o&. The re(eren#e num'ers are (rom "our +;;? #ata!ogue. P!ease in#!ude a ne& #ata!ogue &ith m" order. I &ou!d !ike this order to shi$ 6OD #om$!ete. I( "ou #annot shi$ the #om$!ete order &ithin ; da"s0 $!ease noti(" me immediate!". I #an 'e rea#hed at )3;3* >C4;+;+ V3C Thank "ou0 im Dand"0 r. enera! Manager Acti8it* 1JH Re) t(e #ette% once &in n) %e"o%t to t(e c#$$ t(e content of t(e #ette% cco%)in& to t(e fo##o,in& >ue$tion$.
ho &rote the !etter hom is the !etter &ritten to hen &as the !etter &ritten hat #om$anies are engaged hat &as ordered 8o& mu#h is the tota! $ri#e o( the order 8o& soon shou!d the #om$!ete order 'e sent Acti8it* 1H An$,e% t(e >ue$tion$ 6$e) on *ou% e!"e%ience$.
. 8a1e "ou e1er read a 'usiness !etter +. hat kinds o( 'usiness !etter ha1e "ou read hat &as it a'out 3. hat do "ou kno& a'out a$$!i#ation !etters . Are a$$!i#ation !etters in#!uded in 'usiness !etters or $ersona! !etters C. ind another e/am$!e o( a 'usiness !etter "ou kno& Acti8it*
1H
Re)
t(e
fo##o,in&
5in)$
menin&$;In)one$in e>ui8#ent$.
. a##e$tan#e !etter ,fkZse$tfns Z!etf)r*, +. a#kno&!edgement !etter ,fkZnZ!ZdZmfnt Z!etf)r*, 3. ad%ustment !etter ,fZdZZstmfnt Z!etf)r*, . a$$!i#ation !etter ,Za$!ZZkeZZn Z!etf)r*,
of
6u$ine$$
#ette%.
T(en
fin)
t(ei%
C. #om$!aint !etter ,kfmZ$!eZnt Z!etf)r*, ?. inGuir" !etter ,ZnZk&aZfri Z!etf)r*, <. order !etter ,ZZ:df)r* Z!etf)r*, @. re(usa! !etter ,rZZ(%u:9! Z!etf)r*, >. res$onse !etter ,rZZs$Zns Z!etf)r*, ;. sa!es !etter ,seZ!s Z!etf)r* Acti8it* 1H Re) t(i$ 6u$ine$$ #ette% c%efu##*. I)entif* ,(t 5in) of #ette%$ t(i$ i$. Bo%5 in &%ou"$.
K!ara Agusta a!an .. ohanes No. ?+ Ke!. Bumi N"iur0 Manado >C@ Ma" +?0 +;;< The Tin" Tots To" 6om$an" a!an 6eningan Sari No. C; Sesetan0 Den$asar @;++3 Dear 6ustomer Ser1i#e Re$resentati1e: I re#ent!" $ur#hased one o( "our Tin" Tents )Mode! V<@C* (or m" three4"ear o!d daughter. 7n(ortunate!"0 a(ter 1ie&ing the #om$onents that #ame &ith the $rodu#t0 I dis#o1ered that (our o( the $arts &ere missing. A!so0 the instru#tions that #ame &ith the tent are in Portuguese and Russian0 'ut not in Eng!ish or ren#h0 the t&o !anguages I s$eak. These t&o un(oreseen $ro'!ems ha1e resu!ted in the tent remaining un assem'!ed and una##e$ta'!e as a to" (or m" daughter. I am &riting to reGuest re$!a#ements (or the missing $arts0 and a #o$" o( the (u!! set o( assem'!" instru#tions )in Eng!ish or ren#h* (or the mode! I $ur#hased. I( reasona'!e arrangements are not made &ithin ten 'usiness da"s0 I &i!! return the tent to the store I $ur#hased it (rom and e/$e#t a (u!! re(und. To assist "ou in $ro#essing m" reGuest0 I am in#!uding a #o$" o( m" sa!es re#ei$t and a !ist o( the missing $arts. I ha1e $ur#hased other to"s manu(a#tured '" "our #om$an" in the $ast0 and ha1e a!&a"s 'een im$ressed &ith the Gua!it" and se!e#tion that Tin" Tots has made a1ai!a'!e to its #ustomers. I sin#ere!" ho$e this is a one4time in#ident0 and that an" (uture $ur#hases I make &i!! !i1e u$ to the standard m" (ami!" has #ome to e/$e#t (rom "our #om$an". Sin#ere!"0 K!ara Agusta En#: + Su%f t(e Net@ H riting an e((e#ti1e 'usiness !etter is an im$ortant ski!! (or e1er" manager and
'usiness o&ner. ind some o1er1ie&s that e/amine the main ste$s in #reating an e((e#ti1e 'usiness !etter at http';;owl.english.purdue.edu;owl;resource;ED0;2;3http';;www.businessletters.com;businessletters.htm3ht tp';;www.write22.com;businessletter.htm .
Acti8it* 1H :(oo$e t(e 6e$t n$,e%$ to t(e >ue$tion$ 6$e) on t(e #ette% in Acti8it* 1.
.
hi#h is NOT TR7E a'out K!ara Agusta a. She re#ent!" $ur#hased a to" (or her daughter. '. She s$eaks (our !anguages. #. She (ound the #om$onents o( the to" she 'ought &ere in#om$!ete. d. She &rote the !etter 'e#ause she didnLt understand the assem'!" instru#tions.
+.
8o& man" $ro'!ems does K!ara Agusta ha1e &ith the to" she $ur#hased a. One.
3.
'. T&o.
#. Three.
d. our.
hat does Mrs. Agusta ask (or a. A ne& to" o( the same mode!. '. A #o$" o( her sa!es re#ei$t. #. The missing $arts o( the to" and its assem'!" instru#tions in Eng!ish or ren#h. d. A re(und.
.
hat might make Mrs. Agusta $ur#hase Tin" Tents manu(a#tured '" the Tin" Tots To" 6om$an" a. The to"s ha1e a !o& $ri#e. '. The to"s are eas" to assem'!e. #. The design o( the to" is im$ressi1e. d. The to"s manu(a#tured '" the #om$an"0 &hi#h she has $ur#hased0 ha1e a!&a"s had an im$ressing Gua!it".
C.
hom does Mrs. Agusta &rite the !etter to a. The sho$kee$er o( the store &here she $ur#hased the to". '. The o&ner o( the Tin" Tots To" 6om$an". #. The &orker &ho made Tin" Tents. d. The #ustomer ser1i#e re$resentati1e o( the Tin" Tots To" 6om$an". Kno, ou% StuffH hen #reating 'usiness !etters0 use @ ,+ '" un!ined $a$er. A!though +4
$ound &ith ;; 'rightness is a !itt!e more e/$ensi1e0 it &i!! make a 'etter im$ression than e1er"da" #o$" $a$er. 7se margins on a!! (our sides. 7se a seri( (ont su#h as Times Roman )+ $oint* or eorgia ) $oint*. A 'usiness !etter shou!d 'e sing!e4s$a#ed and i( $ossi'!e0 t"$ed on a #om$uter. Print the !etter on on!" one side o( the $a$er. T5en f%om www.writeexpress; businessletter.com
Acti8it* 2/H Re) n) $tu)* t(e #ette% f%om T(e Tin* Tot$ To* :om"n* in %e"#* to t(e #ette% f%om M%$. K#% A&u$t.
The Tin" Tots To" 6om$an" a!an 6eningan Sari No.C; Sesetan0 Den$asar @;++3 Ma" 3;0 +;;< K!ara Agusta a!an .. ohanes No.?+ Ke!. Bumi N"iur0 Manado >C@
Dear Mrs. Agusta0 P!ease a##e$t our sin#erest a$o!ogies on the in#on1enien#e #on#erning the missing $arts o( our $rodu#t and the instru#tions. I #an assure "ou that a#tion has 'een taken to remed" the $ro'!em. e ha1e sent the missing $arts and the assem'!" instru#tions in Eng!ish and ren#h. As a token o( good (aith &e &ou!d !ike to o((er "ou a gi(t #erti(i#ate o( R$;;0;;; o( to"s at the store "ou $ur#hased Tin" Tents. e ho$e that this &i!! he!$ #om$ensate (or an" in#on1enien#e the $ro'!em #aused. A(ter #he#king0 &e dis#o1ered a num'er o( g!aring errors he had made. Thank "ou (or 'ringing the error to our attention. e ho$e that this &i!! 'e a satis(a#tor" so!ution. 2our $arts o( Tin" Tents and the assem'!" instru#tions shou!d 'e arri1e short!" as the" &ere sent Ma" +>. Sin#ere!" "ours0 Diana I usti Putu Diana Su$ta 6ustomer Re!ations Acti8it* 21 H Bo%5 in &%ou"$ n) i)entif* t(e fo##o,in& "%t$ of t(e #ette% in Acti8it* 2/.
. !etter head
+. date !ine
3. inside address
. sa!utation
C. #!osure
?. #om$!ementar"
Acti8it* 22H An$,e% t(e$e >ue$tion$ 6$e) on *ou% e!"e%ience$.
. 8a1e "ou e1er &ritten a 'usiness !etter +. hat kind o( 'usiness !etter ha1e "ou &ritten 3. hat are the di((eren#es 'et&een $ersona! !etter and 'usiness !etters . Do "ou think 'usiness !etters are im$ortant C. Do "ou think &riting a 'usiness !etter is di((i#u!t Acti8it* 23H Stu)* t(e fo##o,in& info%mtion 6efo%e #e%nin& (o, to ,%ite 6u$ine$$ #ette%. T(en "%"(%$e it. B%ite t(e min "oint$ of t(e info%mtion. :ontent of Fo%m# ette%
The (irst $aragra$h shou!d 'e short and state the $ur$ose o( the !etter4 to make an enGuir"0 #om$!ain0 reGuest something0 et#. The $aragra$h or $aragra$hs in the midd!e o( the !etter shou!d #ontain the re!e1ant in(ormation 'ehind the &riting o( the !etter. Most !etters in Eng!ish are not 1er" !ong0 so kee$ the in(ormation to the essentia!s and #on#entrate on organi9ing it in a #!ear and !ogi#a! manner rather than e/$anding too mu#h. The !ast $aragra$h o( a (orma! !etter shou!d state &hat a#tion "ou e/$e#t the re#i$ient to take4 to re(und0 send "ou in(ormation0 et#. Acti8it* 20 H Re) n) $tu)* t(e fo##o,in& 6u$ine$$ #ette% n) i)entif* t(e "%t$ of t(e #ette%. Bo%5 in &%ou"$.
Better idget Makers0 In#.
a!an aruda No. ? Pontianak <@+C O#to'er 0 +;;< Mr. Putra isesa Fi#e President0 Sa!es and Marketing o!den Bread 6om$an" a!an Karimata No. ?+ Pontianak <@? Dear Mr. isesa: I re#ei1ed "our $ri#e in(ormation $a#ket toda" and a$$re#iate its $rom$t de!i1er". It seems to ha1e e1er"thing I need. 2ou mentioned dee$er dis#ounts in #onsideration o( an annua! #ontra#t. I am !ooking (or %ust su#h an arrangement. Shou!d I 'e una1ai!a'!e &hen "ou #a!! on rida"0 $!ease s$eak &ith m" assistant0 Ani Ri(ai. She kee$s m" #a!endar and &i!! assist "ou in making an a$$ointment. Thanks again0 Ida -inggod%i&o Pur#hasing Agent 66: Ani Ri(ai Acti8it* 2J H :om"#ete t(e fo##o,in& c5no,#e)&ement of o%)e% u$in& t(e ,o%)$ in t(e 6o!. T(en notice n) $tu)* it.
ra& materia!s
in1entor"
de!i1er"
Guarter4in#h
unsu##ess(u!
are $!eased
$art num'er
$enn"
'a#k4order
$rodu#tion
Sum6e%e=o Nut$ n)
A$ri! 0 +;;< Permana Asmasu'rata Sentosa 8ard&are Distri'utions P.O. Bo/ ;<@ 6ire'on CC3C Dear Mr. Asmasu'rata0 e QQ to re#ei1e "our order (or ;0;;; Q+Q nuts0 $art num'er ++33CK7. 8o&e1er0 &e are una'!e at this time to (u!(i!! the order. Our $resent Q3Q has 'een de$!eted and that nut is no& in Q Q unti! mid4u!". Our su$$!ier o( QCQ is una'!e to su$$!" the materia!s unti! u!" 0 thus $ushing us 'a#k to mid4u!" (or $ossi'!e Q?Q . e ha1e tried0 'ut &ere QQ higher in $ri#e $er unit.
Other&ise0 &e &i!! kee$ "our order and rush it to "ou as soon as &e #an start Q;Q on these nuts again. Thank "ou (or "our understanding in this matter. e a$o!ogi9e (or "our in#on1enien#e. Sin#ere!"0 Prati&i Atmodirono Produ#tion 8ead Su%f t(e Net@ H There are man" kinds o( 'usiness !etter. 2ou #an see and !earn the 1arious t"$es
o( 'usiness !etter at htt$: ;;www. )usinessletters.com Acti8it* 2 H Stu)* t(e fo##o,in& #ette% of com"#int n) t(e %e"#*. Di$cu$$ it ,it( *ou% f%ien)$.
Dear Sir,Madam I &ish to !odge a #om$!aint against one o( "our &aitresses #a!!ed Susi Sunar"o. -ast Saturda" I took m" (ami!" (or a mea! at B!a#k Dah!ia Restaurant. A!though there &ere not man" $eo$!e at the restaurant0 &e &ere made to &ait (or (ort" minutes (or a ta'!e. e &ere ke$t &aiting a (urther thirt" minutes 'e(ore &e &ere ser1ed. hen I #om$!ained to the &aitress0 she 'e#ame rude. I &as 1er" u$set '" the treatment &e re#ei1ed. I ho$e "ou &i!! take the ne#essar" a#tion on this matter. Thank "ou. 2ours tru!"0 Edi Susi!o So#8e It@H Identi(" the under!ined &ord or $hrase that that shou!d 'e #orre#ted or re&ritten. Ba#k
to S#hoo! Mid"ear Sa!es at Bros_ Pri#es are more !o&er than those o( other stores in to&n. 6ome (or an"thing "ou need at s#hoo!. T5en f%om (ian 7asional /D;/E Acti8it* 2H B%ite %e"#* #ette% to t(e fo##o,in& #ette% of com"#int.
a!an Prok!amasi B!ok No.> Pa!em'ang 3;+3< + Ma" +;;< The Manager A#hi!!es oot&ear a!an 6emara No.3> Pa!em'ang 3;+C Dear Sir,Madam0 Cefective $hoes
I am &riting to #om$!ain a'out a $air o( shoes &hi#h I $ur#hased !ast &eek (rom "our sho$. 2our sa!es assistant re#ommended these shoes (or &a!king. A!though she said the" had non4s!i$ so!es and &ere (u!!" &ater$roo(0 m" (eet &ere soaked &hen I &ore them in the rain "esterda". I en#!ose the re#ei$t (or R$@C0;;; and &ou!d a$$re#iate a re(und or a $air o( genuine &ater$roo( &a!king shoes as re$!a#ement. 2ours (aith(u!!"0 Pandu Pandu Kurnia&an G%mm% Re8ie, A#t(ou&( o% In S"ite of
Stud" the senten#e. <hough she said the" had non4s!i$ so!es and &ere (u!!" &ater$roo(0 m" (eet &ere soaked
&hen I &ore them in the rain "esterda". Stud" this e/am$!e situation: -ast "ear aka and oni s$ent their ho!ida"s '" the sea. It rained a !ot 'ut the" en%o"ed themse!1es. 2ou #an sa": <hough it rained a lot 0 the" en%o"ed themse!1es.) It rained a !ot but the" ....* or In s$ite o( , Des$ite the rain0 the" en%o"ed themse!1es. A(ter although &e use a subect verb. A(ter in spite of )or despite* &e use a noun0 a pronoun )this,that ,what et#.* or 4ing Acti8it* 2H :om"#ete t(e$e $entence$ ,it( although o% in spite of . Acti8it* 2
. a!! m" #are(u! $!ans0 a !ot o( things &ent &rong. +. I had $!anned e1er"thing #are(u!!"0 a !ot o( things &ent &rong. 3. I !o1e musi# I #anLt $!a" a musi#a! instrument. . 'eing 1er" tired0 &e #arried on &a!king. C. The heating &as (u!! on0 'ut this the house &as sti!! #o!d. Kno, o, to B%itin&
There are t&o main st"!es o( 'usiness !etters: 9ull block style
: A!ign a!! e!ements on the !e(t margin.
Modifi ed block style
: Do&n the midd!e o( the $age0 a!ign the return address0 date0 #!osing0
signature0 and t"$ed name5 a!ign other e!ements on the !e(t $age margin. The (o!!o&ings are the e!ements o( a standard 'usiness !etter and their (un#tions. Retu%n A))%e$$+ 2our address )or the address o( the #om$an" "ou re$resent*. I( "ou are using
$re$rinted stationar"0 there is no need to ret"$e the in(ormation. Dte + -ea1e t&o '!ank !ines a(ter the return address. A!&a"s s$e!! out the month and in#!ude the
da"0 a #omma0 and the "ear.
In$i)e A))%e$$+ -ea1e t&o '!ank !ines a(ter the date. Then t"$e the address o( the $erson or
#om$an" to &hom "ou are &riting. S#uttion+ T"$e Dear0 (o!!o&ed '" the $ersonLs name. End the !ine &ith a #omma. I( "ou donLt
kno& the name o( the $erson0 use a tit!e instead )i.e.0 Dear Editor0 Dear Madam*.
not indent the $aragra$hs (irst !ine. Make sure that ea#h $aragra$h is #!ear and #on#ise. :#o$in&+ -ea1e t&o !ines o( s$a#e a(ter "our !ast 'od" $aragra$h0 then use a #on1entiona!
#!osing0 (o!!o&ed '" a #omma )i.e.0 Sin#ere!"0 Sin#ere!" 2ours0 Res$e#t(u!!"*. Si&ntu%e+ 2our signature shou!d a$$ear 'e!o& "our #!osing. 7n!ess "ou ha1e esta'!ished a
$ersona! re!ationshi$ &ith the $erson "ou are &riting0 use 'oth "our (irst and !ast name. T5en f%om www.wikipedia,com
.
KOMPETENSI DASAR : 3.? Memahami dokumen4dokumen teknis
INDIKATOR : •
Pertan"aan "ang terkait dengan isi $tandard 8perating Jrocedure )SOP* di%a&a' dengan 'enar.
•
Standard 8perating Jrocedure )SOP* di tem$at ker%a di#eritakan kem'a!i dengan kata4kata sendiri dengan 'enar.
MATERI PEMBE-AARAN :
SOP (rom a s$e#i(i# &ork$!a#e )re#e$tionist0 &aiter0 et#.*
PENI-AIAN
Tes !isan 5 Rete!!ing
Tes tertu!is 5 #om$osing Acti8it* 1 H oo5 t t(e "ictu%e n) n$,e% t(e fo##o,in& >ue$tion$.
. hat ha$$ens to the !ight +. hat &i!! "ou do i( the !ight in "our room does not &ork 3. Do "ou kno& the #orre#t &a" o( #he#king the !ight 'u!'
Acti8it* 2 H i$ten to t(e t"e. Put t(e$e in$t%uction$ into t(e co%%ect o%)e%. :om"%e *ou% n$,e% ,it( *ou% f%ien)$.
Test it. 5 Turn the 'u!' anti4#!o#k&ise. -ook at it.
Take it out o( the so#ket.
Begin !ike this: . S&it#h o(( the $o&er. Acti8it* 3H i$ten to t(e t"e. :om"#ete t(e )i#o& u$in& t(e >ue$tion$ *ou (e%. Bo%5 in "i%$.
Ita
: QQ
No1a
: The" are (or (i/ing s#re&s to 'ri#k &a!!s or #on#rete &a!!s.
Ita
: Q+Q
No1a
: Be#ause the" gi1e the s#re& a good gri$.
Ita
: Q3Q
No1a
: irst0 mark the $osition o( the o'%e#t "ou &ant to hang on the &a!!. 2ou #an use a $en#i! or nai!. Then make a ho!e (or the &a!! $!ug.
Ita
: QQ
No1a
: 2ou #an use a hammer and nai! or an e!e#tri# dri!! to make the ho!e.
Ita
: QCQ
No1a
: ithdra& the nai! or dri!! and #!ear a&a" the !oose dust. Ne/t0 $ush the &a!!$!ug into the ho!e.
Ita
: Q?Q
No1a
: 2es. Ta$ it gent!" &ith a hammer. It &i!! go right in. 2ou must not ha1e it $rotruding (rom the sur(a#e o( the &a!!.
Ita
: Q
No1a
: Insert the s#re& into the &a!!$!ug.
Ita
: Q@Q
No1a
: 2es0 "ou do. >
Ita
: 2es_ Acti8it* 0 H i$ten to t(e fo##o,in& $(o%t "%oce)u%e$ n) )eci)e ,(et(e% ec( of t(e$e
$ttement$ i$ t%ue o% f#$e.
. The te/t te!!s us a'out Instru#tiona! EGui$ment. +. usti(i#ation must 'e su'mitted '" $ur#hase orders. 3. A &ork reGuest #an 'e used to ha1e IBM #om$uters0 E$son $rinters and t"$e&riters re$aired. . Image &riters re$airs shou!d 'e dire#ted to the he!$ desk. C. The 'ar#ode must 'e entered on the &ork reGuest. P%onuncition P%ctice Acti8it* H S* t(e ,o%)$ 6e#o, n) fi n) t(ei% menin&$ 6* con$u#tin& t(e )iction%*.
. ro'ot ,ZrfZ'Zt,
+. ru''ish ,rZ'ZZ,
3. ZZ / ,(Zks,
. nut ,nZt,
C. 'o!t ,'fZ!t,
?. &ire ,&aZf,
<. thorough!" ,ZZrf!Z,
@. dirt ,dZ:t,
>. !eak ,!i:k,
;. ta$ ,t$, Acti8it* H Stu)* t(e )i#o&. T(en ct it out ,it( *ou% f%ien).
Dina
: heres "our ro'ot0 Adi
Adi
: In the ru''ish 'in. It 'egan to do e1er"thing &rong. I Q #ou!dnt (i/ it0 so I thre& it a&a".
Dina
: -ets (ind out &hats &rong &ith it. irst0 remo1e the nuts0 'o!ts and &ires. ash the rest o( the $arts thorough!" so that the" are (ree o( dirt and oi!.
Adi
: The $arts are no& #om$!ete!" dr". hat do I do ne/t
Dina
: Put 'a#k the &ires. The" must 'e #are(u!!" arranged. Then %oin the $arts using the nuts and 'o!ts. -ater0 the 'uttons 'e (itted. 8ere0 !et me sho& "ou
ho&. Adi
: Oh0 it &orks_ Thank "ou0 Dina. 2oure &onder(u! at (i/ing things. 6ou!d "ou a!so (i/ our !eaking ta$ Acti8it* 1/ H T(e fo##o,in& %e &ui)e#ine$ fo% 5e*in& $*$tem$. Stu)* ec( &ui)e#ine n)
t(en "%eten) t(t *ou %e $$i&ne) 6* t(e com"n* ,(e%e *ou %e ,o%5in& to e!"#in it to $ome ne, %ec%uit$. E!"#in t(e &ui)e#ine$ in *ou% ,o%)$. Ea#h $rin#i$a! shou!d o'tain a meta! stam$ kit or an e!e#tri# 1i'rating engra1ing too! to 'e used in
identi(i#ation o( ke"s. The ke" 'o/ must 'e maintained in a de(inite order su#h that the #ode 'ook #ou!d
'e inter$reted '" a !o#ksmith0 assistant $rin#i$a!0 or an" other indi1idua! &ho is authori9ed to a##ess the 'o/. The 'ui!ding shou!d 'e ke"ed (or 9ones and su'49ones to ensure se#urit" in #ase a ke" is !ost or
sto!en. rand Masters shou!d not 'e du$!i#ated e/#e$t '" Ser1i#e 6enter $ersonne! and shou!d 'e issued to a se!e#t grou$. A!! areas shou!d 'e !e(t on the master s"stem e/#e$t areas o( the $rin#i$a!s o((i#es and the 1au!t. Acti8it* 11H Re) t(e )i#o& n) "%ctice it ,it( *ou% f%ien)$. P* ttention to *ou% intontion.
Dr. Kim'er!"
: Mr. Da1is. On 'eha!( o( the uni1ersit" management0 Id !ike to 'rie(!" des#ri'e
The ne& &orking $ro#edures that are ho$ed to 'e more (!e/i'!e. Mr. Da1is
: P!ease do0 Im !istening.
Dr. Kim'er!"
: e!!0 the s$irit o( these ne& &orking $ro#edures is to o((er some (!e/i'i!it" (or
uni1ersit" em$!o"ee in order that the" #an maintain the Gua!it" o( the ser1i#e to the students and other #!ients. Mr. Da1is
: An"&a"0 &i!! these ne& $ro#edures 'e $ut into e((e#t (or a!! em$!o"ees
Dr. Kim'er!"
: O( #ourse not. These &i!! 'e a$$!i#a'!e on!" to those &ho ha1e #ontinuous!"
&orked (or the uni1ersit" (or at !east one "ear. Mr. Da1is
: hat are the ma%or #hanges
Dr. Kim'er!"
: A !ot. One o( them is &orking hours and &orking arrangements. Em$!o"ees
are no& gi1en an o$$ortunit" to reGuest an" #hange (or &orking hours and arrangements. Mr. Da1is
: Sounds interesting. o on.
Dr. Kim'er!"
: An" reGuest that is made and a##e$ted &i!! make a $ermanent #hange to
#ontra#tua! terms and #onditions. The $ersonne! manager &i!! ho!d a meeting to dis#uss detai!s a'out this. Acti8it* 12 H An$,e% t(e fo##o,in& >ue$tion$.
. hat &ou!d "ou do i( "our a$$!ian#e got damaged +. ou!d "ou (i/ it or ask someone e!se to ZZ / it 3. Are "ou good at (i/ing things . hen (i/ing things0 #an "ou (o!!o& a &ritten instru#tion Acti8it* 13H Bo%5 in &%ou"$ of fou%. Deci)e ,(ic( $et$ of in$t%uction$ *ou "%efe%- n) ,(*. Te!t 1 Men)in& Fu$e
4
irst0 (ind the (use 'o/.
4
Then make sure "ou turn o(( a!! the main e!e#tri# s&it#hes.
4
No& o$en he door o( the (use 'o/. Inside is a ro& o( &hite o'%e#ts. These are the (use #arriers. The
(use &ires are (i/ed inside them. 4
Pu!! out the (use #arriers one '" one to see i( the &ire is 'roken. The (use is 'roken &hen "ou #an
see the t&o 'urnt4out ends o( &ire. The (use #arrier &i!! 'e s!ight!" '!a#kened. 4
8o!d the (use #arrier (i rm!" and !oosen the nuts.
4
A(ter that0 take out the 'roken 'its o( &ire.
4
Remem'er to #hoose a ne& !ength o( (use &ire o( the #arrier in a #!o#k&ise dire#tion.
4
Then turn the #arrier round. T&ist the &ire round the other end in the same &a".
4
Ne/t0 s#re& 'oth nuts tight.
4
ina!!"0 re$!a#e the #arrier in the (use 'o/. Turn on the main s&it#h and $ut on the !ights. T5en f%om ?nglish 9orm B, >>;
Te!t 2
FUSE BOX
FUSE FUSE WIRE
Men)in& Fu$e
E1er" househo!d e!e#tri#a! s"stem has a (use 'o/ &hi#h #ontains (uses. O(ten a (use &ire 'urns out and "ou &i!! ha1e to (i/ a ne& (use &ire &hi#h #an 'e 'ought at an e!e#tri#a! or a hard&are sho$. 2ou must a!&a"s use the same thi#kness o( &ire. To #hange the (use &ire0 "ou &i!! (irst ha1e to o$en the (use 'o/. Ne/t0 (ind the (use #arrier &ith a ne& one. A!&a"s &ind the &ire in a #!o#k&ise dire#tion. ina!!"0 $ut the #arrier 'a#k0 turn on the main s&it#h on the !ights. T5en f%om ?nglish 9orm B, >>;
Kno, ou% StuffH A t"$i#a! SOP #ontains the (o!!o&ing e!ements:
$ur$ose and s#o$e5
de(initions5
sa(et" #on#erns5
&ho is res$onsi'!e5
materia!s and eGui$ment needed5
ste$4'"4ste$ $ro#edure &ith identi(i#ation and em$hasis o( #riti#a! ste$s5 re#ords to 'e ke$t5
#o$ies o( (orms to 'e used5
re(eren#es.
T5en f%om www.hawaii.edu;ehso;bio;the$8J
Acti8it* 10 H An$,e% t(e >ue$tion 6$e) on t(e te!t in Acti8it* 13.
. hat is the te/t a'out +. hat is inside o( the (use 'o/ 3. h" shou!d the (use #arriers 'e $u!!ed out one '" one . 8o& #an "ou kno& that the (use is 'roken C. 6an "ou use an" kinds o( &ire (or re$!a#ing the 'roken one ?. hi#h &ord in the te/t means in the dire#tion o( the mo1ement o( the hands o( a #!o#k <. hat is the 1er" !ast ste$ "ou ha1e to take &hen mending a (use
Acti8it* 1JH Fin) t(e ,o%)$ in t(e te!t$ in Acti8it* 13 ,(ic( (8e t(e fo##o,in& In)one$in e>ui8#ent$.
. sekering
+. tombol
3. kawat
. melepaskan
C. mur
?. searah arum am
<. memilih
@. uung
>. menyalakan
;. lampu
Acti8it* 1H An$,e% t(e >ue$tion$ 6$e) on *ou% e!"e%ience$.
. 8a1e "ou e1er read a standard o$erating $ro#edure +. hat kinds o( standard o$erating $ro#edure ha1e "ou read hat is it a!! a'out 3. hat do "ou kno& a'out standard o$erating $ro#edure . hat do "ou think is an SOP (or Acti8it* 1H Re) n) $tu)* t(e fo##o,in& "%&%"($ n) mtc( t(em ,it( t(ei% to"ic$. T(e te!t i$ "%oce)u%e of &ene%# ,%e(ou$e in "%i8te $c(oo#. Bo%5 in &%ou"$. Gene%# B%e(ou$e P%oce)u%e$
To$i#: 6hairs (or -oan
To$i#: urniture in Porta'!e 6!assrooms
To$i#: S$e#ia! ReGuests P%&%"( 1
urniture in $orta'!e #!assroom sha!! 'e trans(erred &ith the trai!er. )The sending s#hoo! shou!d $re$are a 64C; (or the (urniture in the trai!er and the re#ei1ing s#hoo! shou!d #om$!ete the 64C; (orm &hen trai!er and (urniture are trans(erred.* In the e1ent the (urniture is not adeGuate (or the grade,$rogram0 then an R4; shou!d 'e su'mitted reGuesting the a$$ro$riate (urniture. The R4; shou!d in#!ude a statement o( %usti(i#ation o( &h" the (urniture re#ei1ed &ith the trai!er is not usa'!e. P%&%"( 2
The num'er o( '!a#k sta#king #hairs a1ai!a'!e (or !oan are !imited. Priorit" &i!! 'e gi1en to Board o( Edu#ation $rograms and to other s#hoo! $rograms &here seating is norma!!" not a1ai!a'!e )e.g. graduation e/er#ise at a stadium*. It ma" 'e ne#essar" (or the s#hoo! to 'orro& #hairs (rom another s#hoo!. It sha!! 'e the res$onsi'i!it" o( the $erson,s#hoo! making a s$e#ia! reGuest (or !oan o( #hairs to s#hedu!e and #oordinate the !oan (rom the s#hoo! and then #onta#t the Ser1i#e 6enter. The &arehouse &i!! do the $i#ku$ and de!i1er". The reGuest must identi(" 'oth the de!i1er" date to a s#hoo! and the date o( $i#ku$ (or return to the &arehouse. hen "our s#hoo! orders #hairs (rom the Ser1i#e 6enter0 the same #hairs must 'e sta#ked and #ounted. B!ue #hairs &i!! no !onger 'e !oaned. P%&%"( 3
A!! s$e#ia! reGuests must 'e su'mitted on a ork ReGuest. AdeGuate $!anning and noti(i#ation to the arehouse must 'e in a time!" manner so as to a!!o& the &arehouse to $!an and s#hedu!e the s$e#ia! de!i1er" or trans(er reGuest. So#8e It@
Me!a
: I ha1e a!read" $ut the !etter here. hats ne/t
Bo&o
: Do "ou see the start 'utton on the ma#hine I( "ou $ress it0 ....
Me!a
: Oh0 "es. Thank "ou.
a. "ou &i!! see the ne/t instru#tion '. "ou &ou!d see the ne/t instru#tion #. "ou &ou!d see the ne/t instru#tion d. "ou &ou!d ha1e seen the ne/t instru#tion
T5en f%om (ian 7asional +;;C,+;;?
Acti8it* 1H Stu)* t(e te!t n) t(en n$,e% t(e >ue$tion$. I( the &ater does not (!o&0 (irst
#he#k the sto$ ta$. I( it is #!osed0 "ou shou!d o$en it. But i( it is o$en0 #he#k the tank. I( the tank is em$t"0 s&it#h on the $um$ and (i!! it. But i( it is (u!!0 "ou shou!d #he#k the $i$es. The" might 'e #!o#ked. . The &ater does not (!o&0 &hat do "ou do (irst +. The sto$ ta$ 'e!o& the sink is o$en. hat do "ou do 3. hat do "ou do i( it is #!osed . hat do "ou do i( the tank is (u!! C. I( the tank is em$t"0 &hat do "ou do Acti8it* 1H Stu)* t(e c(%t n) it$ e!"#ntion.
If the sto$ ta$ i$ o$en0 #he#k the tank. If the sto$ i$ not o$en0 "ou shou!d o$en it.
G%mm% Re8ie, Im"e%ti8e$
Stud" these senten#es. 5heck the stop tap.
K 8pen it.
K $witch on the electricity.
K *epair it first.
K ConAt use these broken wires.
In the senten#es a'o1e the 1er' (orms check, open, switch, repair and donAt use are #a!!ed im$erati1es. A((irmati1e im$erati1es ha1e the same (orm as the in(initi1e &ithout to5 negati1e im$erati1es are #onstru#ted &ith do not !donAt# infinitive. Im$erati1es are used0 (or e/am$!e0 to te!! or ask $eo$!e &hat to do0 to make suggestions to gi1e ad1i#e or instru#tions0 to en#ourage and o((er0 and to e/$ress &ishes (or $eo$!es &e!(are. Acti8it* 22H :(n&e t(e >ue$tion$ into in$t%uction$. U$e t(e ,o%) check.
NOTI6E 6he#k these things 'e(ore "ou !ea1e the &orksho$. . Are a!! the ma#hines are o((
5heck that all the machines are off.
+. Is the (!oor #!ean
3. Are the too!s in the 'o/es
. Are the (ire 'u#kets (u!!
C. Are the gogg!es in the store room
?. Is the store room #!osed
<. Are the &indo&s and doors #!osed
@. Is the mains s&it#h o(( Acti8it* 23H Mtc( t(e in$t%uction$ ,it( t(e one$ in t(e 6o! .
. Tighten the s#re&.
+. S&it#h o(( the $o&er.
3. rite in Eng!ish.
. -oosen the nut.
C. rite in Ara'i#.
?. S&it#h on the $o&er.
a. rite (rom !e(t to right.
'. Turn it anti4#!o#k&ise.
#. Push the s&it#h do&n&ards. d. Push the s&it#h u$&ards. e. Turn it #!o#k&ise.
(. rite (rom right to !e(t.
Kno, o, to o, to B%ite Stn)%) O"e%tin& P%oce)u%e
A Standard O$erating Pro#edure0 or an SOP0 is a do#ument #ontaining instru#tions on ho& to $er(orm a task. It ensures that routine %o's get $er(ormed sa(e!" and in #om$!ian#e &ith a$$!i#a'!e regu!ations. 2ou #an &rite an authoritati1e Standard O$erating Pro#edure '" (o!!o&ing these ste$s. Ste" 1+ Ask em$!o"ees using the SOP (or their in$ut on ho& the %o' shou!d 'e $er(ormed. E/$e#t
the do#ument to undergo se1era! dra(ts 'e(ore a (ina! #an 'e generated. 8a1e the em$!o"ees themse!1es re1ie& the dra(ts (or additiona! suggestions. Ste" 2+ Pre$are a (irst dra(t. This dra(t shou!d ma$ out a!! ne#essar" ste$s in the $ro#edure.
Determine i( an" !arge ste$s #an 'e 'roken do&n into sma!!er ste$s. 6reate a sim$!e (!o& #hart to ser1e as a 1a!ua'!e (irst dra(t. Ste" 3: rite the (irst $age in#!uding a short introdu#tion gi1ing an o1er1ie& o( the entire %o'. This
&a"0 em$!o"ees &ho norma!!" read and $er(orm one ste$ at a time must $re1ie& the %o' (rom start to (inish 'e(ore 'eginning. Ste" 0+ Pre$are a header on the (irst $age. It must in#!ude the #om$an" name and 'usiness unit
!ogo0 do#ument tit!e0 date o( #reation and s$e#i(i# do#ument num'er as assigned '" do#ument #ontro! $ersonne!. A!so in#!ude an issue num'er generated '" #hange #ontro!. Ste" J+ 6reate a ta'!e dire#t!" under the header entit!ed0 Amendment 8istor" and A$$ro1a!s.
In#!ude #o!umns (or the issue date o( the SOP0 des#ri$tion o( #hanges and signatures (or the SOP originator0 de$artment manager and the Hua!it" 6ontro! manager. The des#ri$tion o( #hanges 'rie(!" shou!d summari9e an" re1isions made to the SOP sin#e its #reation. Ea#h re1ision must 'e signed '" its initiator. Ste" + Begin the se#ond $age &ith the $ur$ose o( the SOP. In#!ude its s#o$e0 the #ontents o(
the do#ument0 de(initions o( terms or a''re1iations used in the SOP0 res$onsi'i!ities o( $ersonne! in1o!1ed in the $ro#edure and re(eren#es to do#uments the SOP re!ied u$on0 su#h as trade standards.
Ste" + inish the SOP '" des#ri'ing the $ro#edure in short ste$s. 7se sim$!e !anguage and
a1oid des#ri'ing mu!ti$!e ste$s in the same senten#e. On#e the task has 'een detai!ed0 date the do#ument and ha1e it signed '" the a$$ro$riate regu!ator" $ersonne!. Emai! the SOP to the do#ument #ontro! de$artment and the manager res$onsi'!e (or im$!ementing the $ro#edure.
.
KOMPETENSI DASAR : 3.< Menu!is surat 'isnis dan !a$oran sederhana
INDIKATOR : •
Sis&a da$at mem'uat surat4surat 'isnis )ta&aran0 $esanan0 en4uiry d!!* se#ara sederhana.
•
Sis&a da$at mem'a!as se#ara tertu!is surat4surat 'isnis )ta&aran0 $esanan0 en4uiry d!!* dengan 'enar.
•
Sis&a da$at meres$on Ik!an !o&ongan $eker%aan dengan mem'uat surat !amaran dengan 'enar.
•
Sis&a da$at me!a$oran $rakerin disa%ikan da!am 'entuk !a$oran tertu!is.
MATERI PEMBE-AARAN :
Sam$!es o( 'usiness !etters
Parts o( a !etter: 4 The !etter head
4 Date
4 Inside address
4 O$ening sa!utation
4 The 'od"
4 6!osing sa!utation
4 Signature
Sam$!es o( ad1ertisement on %o' 1a#an#"
Sam$!es o( !etters o( a$$!i#ation
PENI-AIAN
Tes tertu!is 5 #om$osition
Acti8it* 1H i$ten to t(e info%mtion n) n$,e% t(e$e >ue$tion$.
. hat is meant '" a 'usiness !etter +. 8o& is a 'usiness !etter &ritten 3. hat is the $ur$ose o( 'usiness !etters . hat &i!! the !etter st"!e de$end on C. hat is the genera! #onsensus o( !etter st"!e Acti8it* 2H i$ten to t(e %e)in& of t(e #ette% n) com"#ete it. B(t 5in) of 6u$ine$$ #ette% i$ it Di$cu$$ it ,it( *ou% f%ien)$. Fi%$t Ntion# <n5 223 Ame$- :$"e%- B 2
August 3;0 +;;< Ke!!" !anders <>C 8is$er -n. V3 6as$er0 2 @+? QQ Ms. !anders0 I am sorr" to Q+Q "ou that &e #ou!d not Q3Q"ou as 'ank te!!ers. As "ou ma" kno&0 &e re#ent!" through a ma%or QQ8o&e1er0 &e ha1e (i!!ed a!! o( our QCQ $ositions and do not Q?Q an" #hange in sta(( in the near QQ . I( "ou ha1e an" Q;Q 0 $!ease #a!! me. Sin#ere!"0 %iram
8iram S#ott Fi#e President 8uman Resour#es Acti8it* 3H i$ten to t(e fo##o,in& "%t$ of 6u$ine$$ #ette%. T(en %%n&e t(em into &oo) o%)e% of t(e #ette%.
. 'od" o( !etter ,Z'ZdZ f1 Z!etf)r*, 3. attention !ine ,fZtenZn !aZn,
+. date !ine ,deZt !aZn, . sa!utation ,Zs!%uZteZZn,
C. !etter head ,Z!etf)r* hed, <. signature ,ZsZgnftZf)r*, >. identiZZ #ation ,fZZdentZ(ZZkeZZn,
?. #om$!imentar" ,ZkZm$!ZZmentri, @. inside address ,ZZnZsaZd fZdres, ;. en#!osure ,ZnZk!fZZf)r*,
Acti8it* 0H oo5 t n) $tu)* t(e #ette% in Acti8it* 2 once &in. T(en i)entif* t(e fo##o,in& "%t$ of #ette%. Bo%5 In &%ou"$.
. -etterhead or senderLs address +. Date 3. Inside address . Sa!utation or greeting C. -etter 'od" ?. 6om$!imentar" #!osing <. Signature0 $rinted name0 and $osition o( sender Acti8it* JH i$ten to t(e $(o%t 6u$ine$$ #ette% n) )eci)e ,(et(e% t(e fo##o,in& $ttement$ %e t%ue o% f#$e. :om"%e *ou% n$,e%$ ,it( *ou% f%ien)$L.
. The t"$e o( the !etter is an order !etter. +. Persada Mu!ti#om is a so(t&are $rodu#t #om$an". 3. !o'a! so(t&are #om$an" se!!s #om$uter ser1i#es. . The item &ere not reGuested are !atest 'ro#hures and $rodu#ts sam$!e C. Persada Mu!ti#om &ants to distri'ute so(t&are. P%onuncition P%ctice Acti8it* H P%onounce t(e ,o%)$ 6e#o, co%%ect#* n) fin) t(ei% menin& 6* con$u#tin& t(e )iction%*.
. a$$!i#ation ,Za$!ZZkeZZn, 3. en#!ose ,ZnZk!fZ9, C. 1a#an#" ,Z1eZkfnsZ, <. e/$erien#e ,ZkZs$ZfrZfns, >. reGuirement ,rZZk&fZf)r*mfnt,
+. #urri#u!um 1itae ,kfZrZk%f!fm Z1i:taZ, . 'usiness ,Z'Z9nZs, ?. re$ort ,rZZ$Z:t, @. inter1ie& ,ZZntf1%u:, ;. signature ,ZsZgnatZf)r*,
Acti8it* H Re) t(e )i#o& c%efu##* n) ct it out ,it( *ou% f%ien)$L. ina : Me!0 do "ou
ha1e toda"s $a$er Me!i : 2es0 &hats u$ ina : Bring it here. I heard (rom m" un#!e that there is a %o' 1a#an#" that ma" 'e a$$ro$riate (or us. Me!i : Oh rea!!" ina : 6ome on. Take it. Me!i : A!right. 8ere "ou are. ina : See. A ne& su$ermarket reGuires some genera! #!eri#a! assistants. Me!i : No kidding ina : 6ome one. -ook. ?4> "ears o!d. No e/$erien#e reGuired. Thats us0 right Me!i : 2u$. It seems $romising. And see the &orking hours. On!" (rom Monda" to rida" (rom ;>.;;4C.;;. ina : Thats #oo!. A!so theres a su'sid" (or a #anteen sta(( and a dis#ount sta((. Me!i : -ets &rite the !etter. Kno, ou% StuffH hen "ou are !ooking (or a ne& %o'0 "ou must ta!k to as man" $eo$!e as "ou
#an &ho &ork in "our (ie!d or in re!ated (ie!ds. This is #a!!ed net &orking. Net &orking a!!o&s "ou to !earn a'out ne& areas to $ursue and to (ind out &hi#h #om$anies ma" need someone &ith "our ski!!s. Net&orking is a (un and eas" &a" to (ind out a'out ne& o$$ortunities. And &hen "our ne& %o' #omes a!ong0 "ou &i!! a!read" kno& some o( "our #o!!eagues. T5en f%om 18?I5 1est,+;;< Acti8it* H Re) t(e )i#o& &in. T(en n$,e% t(e >ue$tion o%##*. . hat does by the paper mean
+. ho to!d ina a'out the %o' 1a#an#" 3. ho o&ns the $a$er . hat $osition is o((ered '" the ne& su$ermarket C. Is e/$erien#e reGuired to a$$!" (or the $ost ?. 8o& man" hours shou!d an assistant &ork in a da" <. 8o& man" da"s a &eek shou!d an assistant &ork @. hat kind o( !etter &i!! the" most $ro'a'!" &rite Acti8it* 1/H Bo%5 in &%ou"$ of fou% n) #i$t t,o $et$ of =o6 inte%8ie, >ue$tion$. T(en c%ete %o#e "#* of =o6 inte%8ie,. U$e *ou% inte%8ie, >ue$tion$. T(en "%e$ent *ou% %o#e "#* to not(e% "i%.
. Huestions the inter1ie&er &i!! ask +. Huestions the a$$!i#ant shou!d ask No& take turns reading Guestions and gi1ing ans&ers. Acti8it* 11H Re) t(e fo##o,in& te!t n) &ue$$ ,(t t(e te!t i$ 6out. Bo%5 in &%ou"$.
It is essentia! to understand that &riting (or a 'usiness #onte/t or audien#e #an 'e distin#t!" di((erent than &riting in the humanities0 so#ia! s#ien#es0 or other a#ademi# dis#i$!ines. riting (or 'usiness. It shou!d 'e to the $oint0 s$e#i(i# and a##urate. In most #ases0 the 'usiness !etter &i!! 'e the (irst im$ression that "ou make on someone. or this reason it is im$ortant that "ou are di!igent in "our task o( &riting an e((e#ti1e 'usiness do#ument. E1en though 'usiness &riting is $ossi'!" !ess (orma! than it on#e &as0 "our &riting must sti!! adhere to the #on1entions o( standard Ameri#an Eng!ish '" using #on1entiona! s$e!!ing and standard grammati#a! (orms. Business &riting 1aries (rom the #hatt"0 #on1ersationa! st"!e o(ten (ound in e4mai! messages to a (ami!iar #o4&orker0 to the more (orma!0 !ega!isti# st"!e (ound in #ontra#ts. In the ma%orit" o( memos0 e4mai! messages0 and !etters0 a st"!e 'et&een these t&o e/tremes is a$$ro$riate. A!&a"s remem'er0 &riting that is too (orma! #an a!ienate readers0 and an o1er!" o'1ious attem$t to 'e #ausa! and in(orma! ma" strike the reader as insin#ere or un$ro(essiona!. In 'usiness &riting0 as in a!! &riting0 kno&ing "our audien#e is #riti#a!. Sou%ce : www.bsnss//.edu.com Acti8it* 12H Re) t(e te!t in Acti8it* 11 &in n) fi n) t(e ,o%)$; "(%$e$ t(t %e nton*mou$ to t(e fo##o,in& ,o%)$.
. un#!ear ,ZnZk!Zf)r*, 3. &ord" ,&Z:dZ, C. (orma! ,Z(Z:m!, <. honest ,ZZnZst,
+. hesitant ,Zhe9Ztant, . !a9" ,Z!eZ9Z, ?. unsuita'!e ,ZnZsu:ta'!, @. insigniZZ #ant ,ZnsZgZnZ(Zkfnt, / Z
Acti8it* 13H Re) t(e te!t in Acti8it* 11 &in n) )eci)e if ec( of t(e fo##o,in& $ttement i$ T%ue o% F#$e.
. Business !etter &riting is re!ati1e!" simi!ar to &riting in so#ia! s#ien#es dis#i$!ines. +. In 'usiness !etters0 the message shou!d 'e e/$ressed in #!arit"0 &ith no &asted &ords. 3. Business &riting is no& #ertain!" !ess (orma! that it &as in the $ast. . 6on1entions o( Standard Ameri#an Eng!ish in#!ude &riting st"!es. C. Messages to a #o&orker are !ess (orma! than !anguage used in #ontra#ts. ?. Kno&ing audien#e in &riting 'usiness !etter is not im$ortant. Acti8it* 10H Re) t(e fo##o,in& te!t 6out ""#iction #ette%$ c%efu##* n) n$,e% t(e >ue$tion$.
An a$$!i#ation !etter is a #o1er !etter0 a sa!es !etter0 and a marketing too! a!! in one and it shou!d a##om$an" a $ro(essiona! resume an" time a $erson a$$!ies (or a %o'. Its main o'%e#ti1e is to get the a$$!i#ant in the door (or an inter1ie& and must 'e &ritten &e!! enough to attra#t the attention and interest o( the $erson &ith the $o&er to re#ommend or grant one. The s#o$e shou!d in#!ude #om$e!!ing in(ormation that &i!! #on1in#e the reader that the Gua!i(i#ations out!ined in the resume are strong enough to make an a$$!i#ant a #andidate. The su##ess(u! a$$!i#ation !etter a##om$!ishes three tasks: It #at#hes the readers attention (a1ora'!"0 it #on1in#es the reader that "ou are a Gua!i(ied #andidate (or the %o'0 and it reGuests an inter1ie&. Sou%ce : www.appli.ob.edu . hat is a$$!i#ation !etter +. hat is the $ur$ose o( a$$!i#ation !etter 3. 8o& shou!d &e &rite a good a$$!i#ation !etter . hat are the s#o$es o( a$$!i#ation !etter C. hat shou!d &e a##om$!ish to &rite a su##ess(u! a$$!i#ation !etter Acti8it* 1JH Re) t(e te!t &in n) i)entif* t(e min i)e$ n) $u""o%tin& i)e$.
Acti8it* 1 H Re) n) $tu)* t(e ""#iction #ette% 6e#o, c%efu##*. T(en com"#ete t(e $ttement$ t(t fo##o,.
?+3 arrington Road A$t. B 6ha$e! 8i!!0 N6 + Ro#kstar -ane Durham0 N6 +<<;@ Dear 8uman Resour#es Dire#tor0 I %ust read an arti#!e in the Ne&s and O'ser1er a'out Ta"!ors ne& #om$uter #enter %ust north o( Durham. I &ou!d !ike to a$$!" (or a $osition as an entr"4!e1e! $rogrammer at the #enter. I understand that Ta"!or $rodu#es 'oth in4house and #ustomer do#umentation. M" te#hni#a!4&riting ski!!s0 as des#ri'ed in the en#!osed resume0 are &e!! suited to "our #om$an". I am a re#ent graduate o( De1r" Institute o( Te#hno!og" in At!anta &ith an Asso#iateLs Degree in 6om$uter S#ien#e. In addition to ha1ing taken a 'road range o( #ourses0 I ser1ed as a #om$uter #onsu!tant at the #o!!eges #om$uter #enter &here I he!$ed train #om$uter users on ne& s"stems. I &i!! 'e ha$$" to meet &ith "ou at "our #on1enien#e and dis#uss ho& m" edu#ation and e/$erien#e mat#h "our needs. 2ou #an rea#h me at m" home address0 at )>>* +334 CC+0 or at kro#kde1r".a!umni.edu . Sin#ere!"0 *aymond
Ra"mond Kro#k . The sender (ound the 1a#an#" in . 3. Ta"!or $rodu#es . C. Pre1ious!"0 he &orked in . <. 8e #an 'e rea#hed at .
+. 8e &ou!d !ike to &ork (or . . 8e graduated (rom . ?. 8e &ou!d !ike to meet the dire#tor to ta!k a'out . @. 8e !i1es at .
Acti8it* 1H Re) t(e )8e%ti$ement n) t(e #ette%. T(en n$,e% t(e >ue$tion$ 6* c(oo$in& - 6- c- o% ). BESTINGOUSE CO< OFFERING MARKETING REPRESENTATIVE
IndonesiaLs (astest4gro&ing teenagersL #!othing #om$an" seeks a marketing re$resentati1e. Position reGuires tra1e! a$$ro/imate!" one &eek $er month0 re$resenting the #om$an" at #on(eren#es and media e1ents. ReGuired Gua!i(i#ations a degree (rom a (our4"ear #o!!ege or uni1ersit"0 $re(era'!" in marketing. at !east one "ear o( e/$erien#e in sa!es0 $re(era'!" #!othing. e/#e!!ent #ommuni#ation ski!!s0 in#!uding e/$erien#e gi1ing $resentations. Mai! "ou resume and #o1er !etter to Anton R. Ponimn Rec%uitin& :oo%)into% BESTINGOUSE C#n Gunun& timo=on& 13J M5$$% /10J Kno, ou% StuffH Ti"$ ,(en *ou%e &oin& to inte%8ie, Dont o1erdress or !ook too in(orma!. A!&a"s go to the inter1ie& a!one. E/$ress "our interest in the %o' and the #om$an" using in(ormation "ou gathered to $re$are (or the
inter1ie&. -et the inter1ie&er dire#t the #on1ersation. Ans&er Guestions in a #!ear $ositi1e manner. Sho& ho& "our e/$erien#e and training &i!! make "ou $rodu#ti1e in the shortest time &ith minima! su$er1ision. T5en f%om www.writeexpress;�� ndaob.com
Anton R. Ponimn BESTINGOUSE C#n Gunun& timo=on& 13J M5$$% /10J
A$ri! +@0 +;;@ No1a ah"uni a!an Sri&i%a"a No.+3 Semarang C;+ Dear Ms. ah"uni: Thank "ou (or a$$!"ing (or the $osition o( marketing re$resentati1e. e a$$re#iate "our interest in estinghouse. A!though "our resume sho&s that "ou ha1e good $re$aration (or a #areer in marketing0 un(ortunate!" "ou donLt meet a!! our reGuired Gua!i(i#ations. 2ou ha1e the degree &e are !ooking (or0 'ut not the e/$erien#e. 2our sa!es e/$erien#e in an e!e#troni#s store is a good 'a#kground0 'ut "our time there is %ust ha!( o( &hat &e ask (or as a minimum. In addition0 "ou ha1e no e/$erien#e in #!othing sa!es. 8o&e1er "our resume a!so sho&s some o( "our strengths. 2ou ha1e e/#e!!ent grades and ha1e 'een a#ti1e in "our #am$usL marketing #!u'. There(ore0 &e &ou!d !ike to o((er "ou a $osition as an intern. This is a three4month0 un$aid internshi$. Sin#e "ou %ust graduate !ast month0 I think this &ou!d 'e a great o$$ortunit" (or "ou #areer. 6onta#t me '" Ma" C i( "ou are interested in a##e$ting this $osition. I !ook (or&ard to hearing (rom "ou. Sin#ere!"0 &nton
Anton R. Poniman e i
(o!!o&ing is NOT a dut" o( the ad1ertised %o' a. Re#ruiting ne& sta((. '. i1ing $resentations. #. Tra1e!ing e1er" month. d. Attending #on(eren#es. d No1a get her degree in a. E!e#troni#s. #. 6ommuni#ations. '. Marketing. d. 6!othing design. 3. hen did No1a get her degree a. e'ruar". '. Mar#h. #. A$ri!. d. ma". . 8o& !ong did no1a &ork in an e!e#troni#s store a. One &ee. '. Si/ months. #. One "ear. d. T&o "ears. C. hat did Anton R. Poniman o((er No1a a. A %o'. '. An inter1ie&. #. An internshi$.d. A #!u' mem'ershi$ Acti8it* 1H An$,e% t(e$e >ue$tion$ 6$e) on *ou e!"e%ience$.
. Do "ou think a$$!i#ation !etter is a kind o( 'usiness !etter +. 8a1e "ou e1er &ritten an a$$!i#ation !etter 3. Do "ou think 'usiness !etter is im$ortant . Do "ou think &riting an a$$!i#ation !etter is di((iu!t Acti8it* 1H Stu)* t(e fo##o,in& info%mtion. T(en ,%ite n ""#iction #ette% 6$e) on t(e )8e%ti$ement.
The su##ess(u! a$$!i#ation !etter a##om$!ishes three tasks: It #at#hes the readers attention (a1ora'!"0 it #on1in#es the reader that "ou are a Gua!i(ied #andidate (or the %o'0 and it reGuests an inter1ie&. hen "ou are &riting a !etter o( a$$!i#ation0 do the (o!!o&ing: Identi(" the %o' '" tit!e and !et the re#i$ient kno& ho& "ou heard a'out it. Summari9e "our Gua!i(i#ations (or the %o'0 s$e#i(i#a!!" "our &ork e/$erien#e0 a#ti1ities that sho& "our !eadershi$ ski!!s0 and "our edu#ation. Re(er the reader to "our en#!osed resume. Ask (or an inter1ie&0 stating &here "ou #an 'e rea#hed and &hen "ou &i!! 'e a1ai!a'!e. I( "ou are a$$!"ing (or a s$e#i(i# %o'0 in#!ude in(ormation $ertinent to the $osition that is not in#!uded in "our genera! resume.
Those &ho make hiring de#isions re1ie& man" !etters o( a$$!i#ation. To sa1e them time as &e!! as to #a!! attention to "our strengths as a #andidate0 "ou shou!d state "our o'%e#ti1e dire#t!" at the 'eginning o( the !etter: I am seeking a position as a manager in your Cata 5enter. In such a management position I can use my masterAs degree in information systems and experience as a programmer;analyst to solve business problems.
I( "ou ha1e 'een re(erred to a #om$an" '" one o( its em$!o"ees0 a #areer #ounse!or0 a $ro(essor0 or someone e!se0 mention that 'e(ore stating "our %o' o'%e#ti1e: Curing the recent &**<% convention in =ashington, C.5., one of your sales representatives, Custy )rown, informed me of a possible opening for a manager in your Cata 5enter. My extensive background in programming and my masterAs degree in management information systems make me highly 4ualified for the position.
In the su##eeding $aragra$hs0 e/$and on the Gua!i(i#ations "ou mentioned in "our o$ening. Add an" a$$ro$riate detai!s0 high!ighting e/$erien#e !isted on "our resume that is es$e#ia!!" $ertinent to the %o' "ou are seeking. 6!ose "our !etter &ith a reGuest (or an inter1ie&. Pre$are "our !etter &ith utmost #are0 $roo(reading it #are(u!!". Su%f t(e Net@H Are "ou sti!! una'!e to understand #!ear!" ho& to &rite a %o' a$$!i#ation o to http';;www.askoxford.com;betterwriting;successfulcv;application; . PAKUBON GROUP nee) out$tn)in& S#e$ e$in& E!ecuti8e$ 4S E7
4 3 "ears e/$erien#e in ad1ertising0 e1ent organi9er0 s$onsorshi$0 or !easing s$a#e enera! ReGuirements: 4 Minimum D3 in e#onom"4management0 marketing or re!e1ant (rom re$uta'!e uni1ersit" 4 !uent in Eng!ish0 good a$$earan#e and $resenta'!e P!ease $ut $osition #ode on the !e(t o( en1e!o$e and a!! a$$!i#ation shou!d 'e re#ei1ed 'e(ore A$ri! Cth0 +;;@ to: PO BO > KTM +<;; Acti8it* 2/H Stu)* t(e ""#iction #ette% n) t(en com"#ete t(e %e"#* ,it( t(e ,o%)$ in t(e 6o!.
a!an Kertanegara < Semarang C;+C anuar" 0 +;;< 8uman Resour#es Manager 6!o1er!ea(0 In#. a!an Pandanaran C Semarang C;++ Dear Sir,Madam0 I am seeking a $osition in "our engineering de$artment &here I ma" use m" training in #om$uter s#ien#es to so!1e engineering $ro'!ems. A!though I do not kno& i( "ou ha1e a #urrent o$ening I &ou!d !ike to 'e a $art o( the de$artment that de1e!o$ed the Internet se!e#tion s"stem. I e/$e#t to re#ei1e a 'a#he!or o( s#ien#e degree in engineering (rom Semarang State 7ni1ersit" in une0 &hen I &i!! ha1e #om$!eted the #om$uter s"stems engineering $rogram sin#e Se$tem'er +;;?0 I ha1e 'een $arti#i$ating0 through the uni1ersit"0 in the $ro(essiona! training $rogram at #om$uter s"stems internationa! in Sa!atiga. In the $rogram I &as assigned to se1era! sta(( se#tions as an a$$renti#e. Most re#ent!"0 I ha1e 'een a $rogrammer trainee in the engineering de$artment and ha1e gained a great dea! o( e/$erien#e in #om$uter a$$!i#ations. Detai!s o( the a#ademi# #ourses I ha1e taken are #ontained in the en#!osed resume. I !ook (or&ard to hearing (rom "ou soon. I #an 'e #onta#ted at m" o((i#e )@+? e/t. +3+* or 1ia e4mai! )marina.tao!.#om *. 2ours sin#ere!" Marina
Marina Tume&u So#8e It@H A &eek a(ter the inter1ie&0 m" sister got a #a!! (rom the $ersonne! manager sa"ing that
she ... as a se#retar". a. a##e$ts
'. a##e$ted
#. is a##e$ted
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T5en f%om (ian 7asional +;;,+;;C :#o8e%#ef- Inc. C#n Pn)n%n J1 Sem%n& J/202
anuar" +C0 +;;< Marina Tume&u a!an Kertanegara < Semarang C;+C Dear Ms. Tume&u0 I am sorr" that &e are QQ to o((er "ou the $osition o( #om$uter s"stems Q+Q (or &hi#h "ou re#ent!" Q3Q . e ha1e se!e#ted QQ $erson &ho has the t"$e o( QCQ &e (ee! is ne#essar" (or the Q?Q . I en%o"ed QQ at 6!o1er!ea(0 In#. I( "ou shou!d ha1e an" Q;Q 0 $!ease #a!! me. Sin#ere!"0 &gus
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@ S$right 6!ose Ke!1inda!e !asgo& -+ ;DS Te!: ;43C< ?@C< +3rd e'ruar" +;;< Dr. M. Mansion De$artment o( 6i1i! Engineering 7ni1ersit" o( East Ang!ia Dear Dr. Mansion0 As "ou ma" remem'er0 m" %o' here at -ongiron = 6o is on!" tem$orar". I ha1e %ust a$$!ied (or a $ost as Senior Engineer &ith Bing!e" = Smith in !asgo& and ha1e taken the !i'ert" o( gi1ing "our name as a re(eree. I ho$e "ou &i!! not mind sending a re(eren#e to this #om$an" shou!d the" #onta#t "ou. ith !u#k0 I shou!d (ind a $ermanent $osition in the near (uture0 and I am 1er" grate(u! (or "our he!$. ith 'est regards0 %elen
2ours sin#ere!"0 8e!en -ee. Kno, ou% StuffH There are se1era! 'usiness !etter (ormats0 'ut a!! o( them #an 'e su'di1ided into t&o 'asi# grou$s: the '!o#k (ormat and 1arious intended (ormats. A!though the '!o#k (ormat is some&hat more #ommon0 )$erha$s 'e#ause it is easier* either one is a##e$ta'!e a!! #on1entiona! (ormats #ontain the same (eatures. T5en f%om www.factosearch.com Acti8it* 22H No,- ,%ite n) com"o$e *ou% o,n 6u$ine$$ #ette%. ou m* c(oo$e n* t*"e$ of 6u$ine$$ #ette% *ou #i5e. ou m* con$u#t *ou% ,%itin& ,it( *ou% tec(e%$L. G%mm% Re8ie, Ve%6$ Fo##o,e) 6* !ing Fo%m$ A(ter some 1er's &e #an use an -ing (orm, 'ut not norma!!" an in(initi1e. I ho$e "ou &i!! not mind sending a re(eren#e to this #om$an" shou!d the" #onta#t "ou. Some #ommon 1er's that are norma!!" (o!!o&ed '" 4 ing (orms:
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