This paper deals with the IT Service Management Framework ITIL and the business performance measurement method Balanced Scorecard and its IT equivalent, the IT Balanced Scorecard. The Bala…Descripción completa
This paper deals with the IT Service Management Framework ITIL and the business performance measurement method Balanced Scorecard and its IT equivalent, the IT Balanced Scorecard. The Bala…Full description
materi
Como aplicar el Balanced ScorecardDescripción completa
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Descripción: QUÉ ES EL BALANCED SCORECARD?
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balanced scorecard adalah alat mengukur kinerja secara berimbang; dengan menggunakan 4 perspektif, yaitu financial, customer, internal business process, dan learning and growth.Deskripsi lengkap
