J A M E S M . K O U Z E S | B A R R Y Z . PO S N E R EDITED BY ELAINE BIECH
THE
LEADERSHIP CHALLENGE activities book
THE
LEA D E R SH I P C H A LLE N G E ACTIVITIES BOOK
ABOUT THIS BOOK WHY IS THIS TOPIC IMPORTANT? The Leadership Challenge focuses on how to be a successful leader. The Five Practices of Exemplary Leadership ® present five practices that individuals can put into action to bring out the best in themselves and those they lead. Authors Jim Kouzes and Barry Posner have also identified Ten Commitments of Leadership that correspond to The Five Practices. This book is important because it provides experiential learning activities that allow individuals to practice the skills related to The Five Practices and The Ten Commitments.
WHAT CAN YOU ACHIEVE WITH T HIS BOOK? The book offers you a selection of 107 creative activities that address The Five Practices. The key purpose of this book is to provide trainers, consultants, facilitators, instructors, coaches, and others working with The Five Practices of Exemplary Leadership ® a grand selection of activities that can be used with your clients, participants, and students. Although the activities have been primarily designed for training sessions, they can easily be adapted for one-on-one coaching
About this Book
situations or for educational classroom settings. You can draw on the expertise of our seasoned contributors to enhance your next training sessions.
HOW IS THIS BOOK ORGANIZED? The book includes ten chapters. The first chapter presents an overview of the elements of The Leadership Challenge, explains why this book is important, and reviews how to use the book and select activities. Chapter Two reminds the trainers of key aspects to ensure an excellent training. This chapter also provides tips for facilitating activities and ideas for forming small groups. The next five chapters present activities that address each of The Five Practices: Model the Way; Inspire a Shared Vision; Challenge the Process; Enable Others to Act; and Encourage the Heart. Some of the activities that were submitted addressed all of the practices, and you will find those overarching activities in Chapter Eight. Chapter Nine shares tools that are required of a leader, but are not a part of the Kouzes/Posner model. It also presents activities that can be used in scenarios other than a classroom or in unusual circumstances. Finally, Chapter Ten describes next steps for the reader and discusses other growth opportunities.
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LEA D E R SH I P C H A LLE N G E ACTIVITIES BOOK JAMES M. KOUZES AND BARRY Z. POSNER WITH ELAINE BIECH
Copyright © 2010 by James M. Kouzes and Barry Z. Posner. All Rights Reserved. Published by Pfeiffer An Imprint of Wiley 989 Market Street, San Francisco, CA 94103-1741 www.pfeiffer.com Except as specifically noted below, no part of this publication may be reproduced, stored in a retrieval system , or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646-8600, or on the web at www.copyright .com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748-6011, fax 201-748-6008, or online at http://www.wiley.com/go/permissions. Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. Readers should be aware that Internet websites offered as citations and/or sources for further information may have changed or disappeared between the time this was written and when it is read. The materials on the accompanying website are designed for use in a group setting and may be customized and reproduced for educational/training purposes. The reproducible pages are designated by the appearance of the following copyright notice at the foot of each page: The Leadership Challenge Activities Book Copyright © 2010 by James M. Kouzes and Barry Z. Posner. Reproduced by permission of Pfeiffer, an Imprint of Wiley. www.pfeiffer.com. This notice may not be changed or deleted and it must appear on all reproductions as printed. This free permission is restricted to limited customization of the website materials for your organization and the paper reproduction of the materials for educational/training events. It does not allow for systematic or large-scale reproduction, distribution (more than 100 copies per page, per year), transmission, electronic reproduction or inclusion in any publications offered for sale or used for commercial purposes—none of which may be done without prior written permission of the Publisher. For additional copies/bulk purchases of this book in the U.S. please contact 800-274-4434. Pfeiffer books and products are available through most bookstores. To contact Pfeiffer directly call our Customer Care Department within the U.S. at 800-274-4434, outside the U.S. at 317-572-3985, fax 317-572-4002, or visit www.pfeiffer.com. Pfeiffer also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books.
Library of Congress Cataloging-in-Publication Data Kouzes, James M. The leadership challenge activities book / James M. Kouzes and Barry Z. Posner with Elaine Biech. p. cm. ISBN 978-0-470-47713-7 (pbk.) 1. Leadership. I. Posner, Barry Z. II. Biech, Elaine. III. Title. HD57.7.K6814 2010 658.4'092—dc22 Acquiring Editor: Lisa Shannon/Marisa Kelley Development Editor: Susan Rachmeler Editor: Rebecca Taff Design: Riezeboz Holzbaur Group Printing 10 9 8 7 6 5 4 3 2 1
2010005202 Director of Development: Kathleen Dolan Davies Production Editor: Dawn Kilgore Manufacturing Supervisor: Becky Morgan Printed in the United States of America
CONTENTS About the Website
xvii
Chapter One: Leadership and the Challenge to Make it Work Chapter Two: For a Dynamic Delivery Chapter Three: Model the Way
1 11 33
Anatomy of Power
37
Teri-E Belf
Values from the Movie Gandhi
45
Lily Cheng
Shared Values: Drive-By Conversations
47
Kim Chesky
Toothpick Activity
50
Mary Cooper and Debbie Zmorenski
One Step Forward, Two Steps Back
54
Cher Holton
A Leadership Point of View
58
Edith Katz
vii
Contents
It’s All in a Name
61
Jan Miller and Denise Knight
Leadership in Context
64
Mohandas Nair
Cultural Artifacts
69
Anne Reilly and Homer Johnson
Setting an Example to Mirror Is Not Enough
77
Cheryl L. Rude
Ethics for the 21st Century
80
Charlotte S. Waisman and Linda Bedinger
Model Behavior
94
Devora Zack
Chapter Four: Inspire a Shared Vision
Inspiration Becomes a Reality
97
101
Jean Barbazette
Inspiring a Shared Vision Mingle
107
Daren Blonski
Show Me the Mission
111
Angie Chaplin
Ensuring Sponsor Commitment to Change
114
Daryl R. Conner
Can You Picture This?
118
Timothy Ewest
Extra! Extra! Read All About It!
127
Leonard D. Goodstein
Another Leader’s Dream
130
Donna Goss and Don Robertson
viii
Contents
What Does Success Look Like?
142
Amanda Crowell Itliong
Blindold Square
146
Jean Lee
The Perect Place—Heaven on Earth
150
Jan Miller and Denise Knight
Modeling the Future
153
Linda S. Eck Mills
Defining a Vision That Others Will Follow
155
Nanette Miner and Lynn Little
The Spiritual Leader
159
Mohandas Nair
Define Your Values Through a Vision Statement
165
Steve A. Rainey
Lights, Camera, Action!
172
Devora Zack
Claiming a Breakthrough
175
Sherene Zolno
Chapter Five: Challenge the Process
Game o the Generals
183
188
Elisa May Arboleda-Cuevas and Audie Bautista Masigan
Take Of the Blindolds
195
Douglas Austrom
The Giant Skip
205
Peter Cheng
Change: Feel the Pain, See the Gain Daryl R. Conner
ix
208
Contents
Gordon’s Knot
214
Ricky Foo
Take a Risk!
217
Dennis E. Gilbert
When Questions Are the Answer— Challenging the Process
228
Barbara Pate Glacel
Toss It Around
239
Ann Hermann-Nehdi
Challenge Think Tank
243
Amanda Crowell Itliong
Cash Flow Exercise
246
Edith Katz
Change Project Summary
249
Edith Katz
Constructing a Global Team Communications Device
252
John Lybarger
Identify Perceived Causes of Resistance
257
Consuelo Meux
In-Basket Exercise
275
Alan Richter
Challenge the Process in Real Time
280
L.J. Rose
Overcoming Barriers
290
Darryl Sink
You Be the Judge!™
295
Karen Travis
x
Contents
Assumption Rerame
307
Devora Zack
Chapter Six: Enable Others to Act
What Would YOU Do in My Shoes?
311
315
Geof Bellman
Enabling Cross-Functional Leadership
318
Christopher Chaves
Building Resilience or Change
332
Daryl R. Conner
Enabling with Style
337
Ann Hermann-Nehdi
Currency Exchange
345
Cindy Huggett
Team Competency Development Plan
349
Edith Katz
Career Conversations: Cues or Developing Others
352
Beverly Kaye
Double Overlapping Strategic Cross
359
Sharon Landes
What Makes You Trust Someone?
368
Sherri Dosher
Trust-Building Discussion
372
Doug Leigh
Human Trust Knot
379
Jan Miller and Denise Knight
xi
Contents
Trust and Communication
382
Jan Miller and Denise Knight
Share Fair
385
Marilyn Myers
No Easy Way Out
388
Mona Lee Pearl
Coaching Versus Telling
396
Lou Russell
Empowerment Force Field Analysis
402
Cindy Taylor
Inflated Actions
405
Lorraine Ukens
Activate to Motivate
409
Devora Zack
Chapter Seven: Encourage the Heart
Accelerating Change-Readiness
413
417
Herb Cohen and Bruce Fern
Thank You Card
428
Ricky Foo
Complimentary Closer
431
Michael Gerlach
Positive Bombing
434
Jonas Hansson
Conundra
437
Brian Jackson
xii
Contents
Writing and Receiving Class Armations
449
Edith Katz
A Rewarding Activity
456
Lorraine Kohart
You’re Making Me Blush!
459
Jan Miller and Denise Knight
Hip-Hip-Hooray
462
Jan Miller and Denise Knight
Creating Your Team’s Celebratory Crest
465
Anne Reilly and Homer Johnson
Gits
471
Kris Taylor
Rereshing Frescos
481
Devora Zack
Chapter Eight: Overarching Activities
Dinosaurs
485
488
Douglas R. Bender, Sr.
A Night at the Oscars
492
Michelle Poché Flaherty
Confirmation Cards
500
Beth High
Winning
503
Steve Houchin
Exemplary Leadership Practices Pictionary Andy Jeferson and Cal Wick
xiii
509
Contents
Who Are Your Favorite Leaders?
513
Sherri Dosher
Skit in a Box
518
John Lybarger and William P. van Bark
Engagement and Risk
523
Andy Meyer
Hit the Deck
526
Janet Morano
Leadership in Action
528
Travis L. Russ
The Leadership Challenge® Workshop Follow-Up
533
Charles Stump
The Leadership Race
537
Richard T. Whelan
Leadership Questions
542
Valarie Willis
The Five Practice Drill Down
545
Valarie Willis
The Five Practices: I Know ’em When I See ’em
548
Donna Yurdin
Chapter Nine: Leadership Tools and Other Times and Other Places
559
Leadership Tools
Leading rom a Distance: How to Conduct an Efective Virtual Meeting Debra A. Dinnocenzo
xiv
562
Contents
Measure Your Networking Quotient
574
Michael Dulworth
The Leadership Perspective Model
586
Peter R. Garber
Cross Your Arms
593
Jonas Hansson
Beat the Clock: Make Delegation Work for You!
596
Deborah Spring Laurel
Building Leadership
606
Linda S. Eck Mills
Emotional Intelligence for Exemplary Leadership
609
Dominique Parrish
Using the Mind Screen Technique for Focus
621
Carole E. Pearce
Listening Deeply as a Leader
624
Mary Stelletello
My Way or the Highway
634
Joanne G. Sujansky
Challenge Leadership Through Structured Reflection Interviews
638
Gary Wagenheim Other Times and Other Places
What Leaders Do to Inspire (or Uninspire) Followers
643
Michael Kroth and Martha Yopp
Walking the Talk
649
Nancy Lowery
xv
Contents
The Roving Lunch
652
Anntoinette “Toni” Lucia
This Would Really Help Me
656
Robert Morris
Chapter Ten: Where to Go Next
659
About the Editors
663
The Five Practices and Ten Commitments of Exemplary Leadership
671
xvi
ABOUT THE WEBSITE Reproducible materials from this book are available for free online. URL: www.leadershipchallenge.com/go/tlcactivitybook Username: tlcactivity Password: leadership The following activities and their handout materials can be found on the website:
Chapter Three: Model the Way • Anatomy of Power by Teri-E Belf • Leadership in Context by Mohandas Nair • Ethics for the 21st Century by Charlotte S. Waisman and Linda Bedinger
Chapter Four: Inspire a Shared Vision • • • • • •
Inspiration Becomes a Reality by Jean Barbazette Can You Picture This? by Timothy Ewest Another Leader’s Dream by Donna Goss and Don Robertson The Spiritual Leader by Mohandas Nair Define Your Values Through a Vision Statement by Steve A. Rainey Claiming a Breakthrough by Sherene Zolno xvii
A b o u t t h e We b s i t e
Chapter Five: Challenge the Process • Game of the Generals by Elisa May Arboleda-Cuevas and Audie Bautista Masigan • Take Off the Blindfolds by Douglas Austrom • Change: Feel the Pain, See the Gain by Daryl R. Conner • Take a Risk! by Dennis E. Gilbert • When Questions Are the Answer—Challenging the Process by Barbara Pate Glacel • Change Project Summary by Edith Katz • Constructing a Global Team Communications Device by John Lybarger • Identify Perceived Causes of Resistance by Consuelo Meux • In-Basket Exercise by Alan Richter • Challenge the Process in Real Time by L.J. Rose • You Be the Judge!™ by Karen Travis Chapter Six: Enable Others to Act • • • • • • • •
Enabling Cross-Functional Leadership by Christopher Chaves Building Resilience for Change by Daryl R. Conner Enabling with Style by Ann Hermann-Nehdi Team Competency Development Plan by Edith Katz Double Overlapping Strategic Cross by Sharon Landes What Makes You Trust Someone? by Sherri Dosher No Easy Way Out by Mona Lee Pearl Coaching Versus Telling by Lou Russell
Chapter Seven: Encourage the Heart • Accelerating Change-Readiness by Herb Cohen and Bruce Fern • Conundra by Brian Jackson • Writing and Receiving Class Affirmations by Edith Katz xviii
• Creating Your Team’s Celebratory Crest by Anne Reilly and Homer Johnson • Gifts by Kris Taylor Chapter Eight: Overarching Activities • • • • • • •
A Night at the Oscars by Michelle Poché Flaherty Winning by Steve Houchin Who Are Your Favorite Leaders? by Sherri Dosher Engagement and Risk by Andy Meyer Leadership in Action by Travis L. Russ The Leadership Challenge ® Workshop Follow-Up by Charles Stump The Five Practices: I Know ‘em When I See ‘em by Donna Yurdin
Chapter Nine: Leadership Tools and Other Times and Other Places • Leading from a Distance: How to Conduct an Effective Virtual Meeting by Debra A. Dinnocenzo • Measure Your Networking Quotient by Michael Dulworth • The Leadership Perspective Model by Peter R. Garber • Beat the Clock: Make Delegation Work for You! by Deborah Spring Laurel • Emotional Intelligence for Exemplary Leadership by Dominique Parrish • Listening Deeply as a Leader by Mary Stelletello • My Way or the Highway by Joanne G. Sujansky • Challenge Leadership Through Structured Reflection Interviews by Gary Wagenheim • What Leaders Do to Inspire (or Uninspire) Followers by Michael Kroth and Martha Yopp
xix
