01 Everyday Dialogues

TUI HILLCREST The English School that takes you to the next level!

Everyday Dialogues

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Everyday Dialogues Making a Grocery List 1. Dialogue Reading Read the dialogue with your partner a few times. Take turns being each character. Practice your intonation and pronunciation.

Ruth: Iʼm out of sugar and flour. Iʼm going to the grocery store. Can I get anything for you? Anna: Uh, let me think. I need some bread. Ruth: How much do you want? Anna: Iʼd like two loaves. Ruth: Do you need anything else? Anna: No. I think thatʼs all. Do you want me to pay you now? Ruth: No. Thatʼs okay. You can pay me when I get back.

Find New Expressions ✓ Write down any useful or new expressions and words in the fields below.

Anna: Okay. Thanks. See you later. Ruth: Bye.

New Words List ✎

1 Copyright 2008. This eBook is produced and distributed by Red River Press Inc. All rights reserved. The contents within this e-book/document may only be photocopied by members of ESLlibrary.com in accordance with membership terms and conditions. Contact [email protected] for complete details.

Everyday Dialogues Making a Grocery List 2. Practice ☑ Work with your partner. Role-play the dialogue, substituting the different expressions below. Then reverse roles.

Iʼm out of sugar and flour. I donʼt have any sugar or flour. I need some sugar and flour.

I need some bread.

some eggs.

some peanut butter.

some toothpaste.

some soap. Can I get anything for you?

some tuna. Do you need anything? some cereal. Would you like me to pick up anything for you?

some dish detergent. I need some bread. Iʼm out of bread. I donʼt have any bread. Iʼd like some bread.

Could you get me some bread?

How much do you want? How much do you need? How much should I get?

Iʼd like two loaves. I need two dozen. one jar. one tube. three bars. two small cans. one box. one large bottle.

Do you need anything else? Is that everything?

Is that all?

No. I think thatʼs all. thatʼs everything. thatʼs it.

3. Vocabulary ✎ Match the quantity with the product.

Do you want me to pay you now? Should I pay you now? Should I give you the money now?

No. Thatʼs okay. You can pay me when I get back. No. Thatʼs fine. You can pay me later. Iʼll get it later.

___1. tube

a. tuna

___2. dozen

b. peanut butter

___3. can

c. dish detergent

___4. bar

d. cereal

___5. loaf

e. eggs

___6. jar

f. toothpaste

___7. box

g. soap

___8. bottle

h. bread


Everyday Dialogues Making a Grocery List 4. Dialogue Building ✎ Complete the dialogue below with appropriate expressions.

Ruth:

_________________________________________________________________ sugar

and flour. Iʼm going to the grocery store. ___________________________________

___________________________________________________________________?

Anna:

Uh, ________________________________________________________________

___________________________________________________________________

___________________________________________________________________

Ruth:

How much do you want?

Anna:

___________________________________________________________________

___________________________________________________________________

Ruth

___________________________________________________________________?

Anna:

No. I think __________________________________________________________

___________________________________________________________________?

Ruth:

No. _______________________________. _______________________________

___________________________________________________________________

Anna:

Okay. Thanks. See you later.

Ruth:

Bye.

5. Write your own dialogue ✎ Work with a partner and write your own new dialogue using any phrases from page 2. Then practice the dialogue and present it to your class.


Everyday Dialogues Asking for Directions 1. Dialogue Reading Read the dialogue with your partner a few times. Take turns being each character. Practice your intonation and pronunciation. Andrea: Excuse me. Can you tell me how to get to the post office? Man on the street: No, Iʼm sorry. I donʼt know. Iʼm from out of town. (a minute later) Andrea: Excuse me. Do you know where the post office is? Second Man: Sure. Itʼs not far from here. Walk straight ahead until you get to Main street. Then… Andrea: Sorry to interrupt you. How many blocks is that? Second Man: Itʼs about two or three blocks. Itʼs the first traffic light you come to. When you get to Main Street, turn right and walk one block to Broadway. Then turn left and go about half a block.


New Words List ✎

Andrea: Which side of the street is it on? Second Man: Coming from this direction, itʼll be on your right side. Itʼs in the middle of the block, next to the Sweets Ice Cream Shop. You canʼt miss it. Do you want me to repeat any of that? Andrea: No. thatʼs okay. Iʼve got it. Thanks a lot. Second Man: Youʼre welcome.

2. Practice ☑ Work with your partner. Role-play the dialogue, substituting the different expressions below. Then reverse roles. Can you tell me how to get to the post office? Can you tell me where the post office is? Do you know where the post office is?

the museum

the theater ... continued on the next page 1 Copyright 2008. This eBook is produced and distributed by Red River Press Inc. All rights reserved. The contents within this e-book/document may only be photocopied by members of ESLlibrary.com in accordance with membership terms and conditions. Contact [email protected] for complete details.

Everyday Dialogues Asking for Directions 2. Practice - continued ☑ How do I get to the bank?

to the zoo

to the school

to the train station

Iʼm sorry. I donʼt know.

Iʼm afraid not.

Iʼm afraid I canʼt.

Sure. Itʼs not far from here. Yes. Itʼs quite close to here. Itʼs only about a ten minute walk from here.

Walk straight ahead until you get to Main Street. Walk down the street… Walk three blocks… Walk up the block… Keep walking in this direction until…

How many blocks is that? How far is that?

Itʼs the first traffic light you come to. Itʼs the second intersection you come to.

Itʼs about two or three blocks. Itʼs about a five minute walk.

Turn right. Turn left.

Itʼs next to the Sweets Ice Cream Shop. Itʼs beside the bank.

Itʼs between the pharmacy and the bank. Itʼs across the street from a big church. Do you want me to repeat any of that? Is that clear?

Do you understand?

Iʼm from out of town. I donʼt live here. Iʼm just a visitor. I really donʼt know the city very well.

Itʼs in the middle of the block. Itʼs at the end of the block. Itʼs on the corner.

Itʼll be on your right side. Itʼs on your left. You canʼt miss it. Itʼs easy to find.

No. Thatʼs okay. Iʼve got it. Itʼs okay. I understand. Yes. Itʼs very clear.

3. Review ✎ In the space below, draw a neighborhood map with streets and avenues. Include several buildings such as a bank, post office, grocery store, pharmacy, school, beauty salon, restaurant, gas station, etc. Then work with a partner and practice giving directions to different locations. Use the following expressions: walk along, turn right, turn left, go two blocks, itʼs on the corner, itʼs beside, itʼs next to, itʼs in the middle of the block, itʼs on the corner, itʼs across the street from, etc.


Everyday Dialogues Asking for Directions 4. Dialogue Building ✎ Complete the dialogue below with appropriate expressions.

Andrea:

Excuse me. _________________________________ the post office?

Man on the street:

No. ____________________________________________________

(a minute later) Andrea:

Excuse me. __________________________________ post office is?

Second Man:

Sure. Itʼs ________________________________________________

________________________________________________________

_____________________________________________ Main Street.

_______________________________________________________ ?

Second Man:

Itʼs about two or three blocks. Itʼs the first ___________ you come to. When you get to

Main Street, _____________________________________________

_______________________________________________________

_______________________________________________________

Which side of the street is it on?

Second Man:

Coming from this direction, _______________________ _________side. Itʼs

___________________________of the block, ___________________________ the

Sweets Ice Cream Shop. ____________________________________

________________________________________________________

________________________________________________________?

No. Thatʼs okay._________________________________. Thanks a lot.

Youʼre welcome.

Andrea:

Andrea:

Andrea:

Second Man:



Everyday Dialogues At a Restaurant 1. Dialogue Reading Read the dialogue with your partner a few times. Take turns being each character. Practice your intonation and pronunciation. Customer: Weʼd like a table for four, please. Hostess: Do you have a reservation? Customer: No, we donʼt. Hostess: Iʼm afraid there will be about a ten or fifteen minute wait. Customer: Thatʼs okay. Hostess: Would you like smoking or non-smoking? Customer: Non-smoking, please.

Find New Expressions ✓

Hostess: And would you prefer a table or a booth? Write down any useful or new expressions and words in the fields below.

Customer: It doesnʼt matter. Hostess: Would you rather sit inside or on the patio?

New Words List ✎

Customer: The patio would be nice Hostess: Okay. Iʼll take your name and call you when the table is ready. Customer: Itʼs Montague. Hostess: Could you spell that please? Customer: M O N T A G U E. Could we look at some menus while weʼre waiting Hostess: Certainly. Here you are. Customer: Thank you.

2. Practice ☑ Work with your partner. Role-play the dialogue, substituting the different expressions below. Then reverse roles. Weʼd like a table for four, please. Do you have a table for four? Is there a table for four available?

...continued on the next page


Everyday Dialogues At a Restaurant 2. Practice - continued ☑ Do you have a reservation? Have you got a reservation? Did you make a reservation?

No, we donʼt.

Iʼm afraid there will be about a ten or fifteen minute wait. Iʼm sorry, but you may have to wait about ten or fifteen minutes.

No, we didnʼt.

Thatʼs okay. Thatʼs fine. No problem.

Would you like smoking or non-smoking? Would you prefer smoking or non-smoking? Would you rather have smoking or non-smoking?

It doesnʼt matter. We donʼt care. Itʼs not important.

Would you rather sit inside or on the patio? Would you prefer to sit inside or on the patio? Would you like to sit inside or on the patio?

Would you prefer a table or a booth? Would you like a table or a booth? Would you rather have a table or a booth?

The patio would be nice. Weʼd prefer the patio. Weʼd like the patio.

Iʼll call you when the table is ready. Iʼll call you when the table is available. Iʼll call you when you can sit down.

Iʼll take your name. Iʼll write your name down. Can you please give me your name. Could you spell that please? Could you spell your name for me please? How do you spell your name?

Could we look at some menus while weʼre waiting? May we look over the menu before we sit down?

Certainly. Here you are. Of course. Here you go. Sure. Have a look at these

3. Vocabulary ✎ Write words from the dialogues that have the same meanings as the words below. 1. ready

2. a place that has been saved for you

3. person who greets you at the restaurant 4. person who goes to a restaurant to buy food 5. like better

6. a place to sit outside

______________________

______________________

______________________ ______________________

______________________ ______________________

7. place to sit in a restaurant with a table and benches 8. a list of the food available in a restaurant

______________________ ______________________


Everyday Dialogues At a Restaurant 4. Dialogue Building ✎ Complete the dialogue below with appropriate expressions.

Customer:

_________________________________________________ for four.

Hostess:

_______________________________________________________?

Customer:

No, ____________________________________________________.

Hostess:

_______________________________________________________

_______________________________________________________.

Customer:

_______________________________________________________.

Hostess:

_______________________________________________________ smoking or non-smoking?

Customer:

Non-smoking, please.

Hostess:

__________________________________________________a table or a booth?

Customer:

_______________________________________________________.

Hostess:

________________________________________________sit inside or on the patio?

Customer: Hostess:

_______________________________________________________ Okay. __________________________________________________ and call you when the table is _______________________________.

Customer:

Itʼs ____________________________________________________.

Hostess:

___________________________________________________spell

______________________________________________________?

Customer:

_______________________________________________________.

_______________________________________________________

______________________________________________________?

Hostess:

________________________________________ .

Customer:

Thank you.

Here you are.

5. Write your own dialogue ✎ Work with a partner and write your own new dialogue using any phrases from page 2. Then practice the dialogue and present it to your class. 3 Copyright 2008. This eBook is produced and distributed by Red River Press Inc. All rights reserved. The contents within this e-book/document may only be photocopied by members of ESLlibrary.com in accordance with membership terms and conditions. Contact [email protected] for complete details.

Everyday Dialogues At the Doctor’s 1. Dialogue Reading Read the dialogue with your partner a few times. Take turns being each character. Practice your intonation and pronunciation.

Dr. Barnes: Good morning, Mr. Perez. How are you feeling today? Mr. Perez: I have a bad sore throat. Dr. Barnes: When did it start? Mr. Perez: Three days ago. Dr. Barnes: Do you have any other symptoms? Mr. Perez: I have a slight fever.


Dr. Barnes: Okay. Iʼll have a look at your throat. Iʼm going to give you a prescription for an antibiotic.

Write down any useful or new expressions and words in the fields below.

Mr. Perez: How often should I take it? Dr. Barnes: Take a pill three times a day for seven days. Youʼll probably start to feel better in a couple of days.

New Words List ✎

Mr. Perez: Thank you, Doctor Barnes.

2. Practice ☑ Work with your partner. Role-play the dialogue, substituting the different expressions below. Then reverse roles.

How are you feeling today? What seems to be the problem? Whatʼs bothering you? Whatʼs the matter? ...continued on the next page


Everyday Dialogues At the Doctor’s 2. Practice - continued ☑ I have a bad sore throat. I have a terrible cough. I have a migraine headache. I have a stomach-ache. I have a rash on my arm. I have a slight fever. It hurts when I swallow. I have a bad cold. I feel nauseated. I am vomiting. Itʼs very itchy. I have the chills.

When did it start? How long have you had it? How long has it been bothering you?

Iʼll have a look at your throat. Let me look at your arm. Iʼll examine your ears.

Take a pill three times a day for seven days. Take the cough syrup before bedtime every night for a week. Use these drops twice a day for ten days. Apply the cream to your rash twice a day until it disappears.

Three days ago. It started last week. Since Monday. About three days. Do you have any other symptoms? Does anything else hurt? Is anything else bothering you?

Iʼm going to give you a prescription for an antibiotic. Iʼll write you a prescription for some cough syrup. Hereʼs a prescription for a pain killer. Hereʼs a prescription for an ointment.

Youʼll probably start to feel better in a couple of days. Youʼll probably start to feel better by the end of the week. Youʼll probably start to feel better by three or four days. It will probably clear up in a few days. 3. Health problems. Match the symptoms. ✎ ___1. flu ___2. rash ___3. nauseated ___4. cough ___5. sore throat ___6. cut finger ___7. sprained ankle ___8. big bruise ___9. back-ache ___10. cold

a. sore chest b. canʼt swallow c. canʼt walk d. purple skin e. canʼt bend f. red, itchy skin g. sneezing h. vomiting i. fever and chills j. bleeding


Everyday Dialogues At the Doctor’s 4. Dialogue Building ✎ Complete the dialogue below with appropriate expressions.

Doctor:

Good morning,________________, ________________________

_________________________________________________________________

Patient:

I have ________________________________________________

Doctor:

_________________________________________________________________

Patient:

_________________________________________________________________

Doctor:

Is anything else bothering you?

Patient:

_________________________________________________________________

_________________________________________________________________

Doctor:

Iʼll have a look at _______________________________________.

Hereʼs a prescription ________________________________________________

_________________________________________________________________

Patient:

_________________________________________________________________

Doctor:

_________________________________________________________________

_________________________________________________________________

_________________________________________________________________

_________________________________________________________________

Patient:

_________________________________________________________________

_________________________________________________________________



Everyday Dialogues At the Pharmacy 1. Dialogue Reading Read the dialogue with your partner a few times. Take turns being each character. Practice your intonation and pronunciation.

Customer: Iʼd like to have this prescription filled please. Pharmacist: Have you taken this medicine before? Customer: No I havenʼt. Pharmacist: You have to take one pill three times a day for seven days. Customer: Are there any side effects? Pharmacist: Yes. You may feel drowsy. Customer: What about precautions? Pharmacist: Donʼt drive when you take this medicine.


New Words List ✎

Customer: When will the prescription be ready? Pharmacist: You can pick it up about three oʼclock. Customer: Okay. Thank you. See you later.


Iʼd like to have this prescription filled please. Could you please fill this prescription for me. I need to have a prescription filled.



Everyday Dialogues At the Pharmacy 2. Practice - continued ☑ You have to take one pill a day for seven days. Youʼve got to take one tablet with each meal. You should take two teaspoons before bedtime. You need to apply the ointment daily. Are there any side effects? Will there be any side effects? Will I feel any side effects? You may feel drowsy. You may feel sleepy. You may get a headache. You might feel dizzy. You could feel a little nauseated.

Donʼt drive when you take this medicine. You shouldnʼt drink alcohol when you take this medicine. Donʼt take this if you are pregnant or nursing a baby. Donʼt exceed the recommended dosage.

When will the prescription be ready? When can I pick it up? When will it be filled?

You can pick it up about three oʼclock. It will be ready this afternoon. You can get it later today.

3. Vocabulary ✎ Match the words on the left with the correct meaning on the right. ___1. drowsy

a. feeling like you have to vomit

___2. nauseated

b. a kind of medicine used on skin

___3. pregnant

c. be more than

___4. precaution

d. a mother giving her milk to her baby

___5. dizzy

e. suggested

___6. nursing

f. sleepy

___7. exceed

g. expecting a baby

___8. recommended

h. amount of medicine to take

___9. dosage

i. feeling like everything is turning

___10. ointment

j. taking care so something bad doesnʼt happen


Everyday Dialogues At the Pharmacy 4. Dialogue Building ✎ Complete the dialogue below with appropriate expressions.

Customer:

__________________________________________________________filled please.

Pharmacist:

___________________________________________________________________?

Customer:

No I havenʼt.

Pharmacist:

You should take ______________________________________________________ ___________________________________________________________________.

Customer:

_____________________________________________?

Pharmacist:

Yes. You may feel_______________________________.

Customer:

What about____________________________________?

Pharmacist:

___________________________________________________________________

_____________________________________________ .

Customer:

When ______________________________________________________________

_____________________________________________ ?

Pharmacist:

___________________________________________________________________

_____________________________________________.

Customer:

___________________________________________________________________



Everyday Dialogues At the Post Office 1. Dialogue Reading Read the dialogue with your partner a few times. Take turns being each character. Practice your intonation and pronunciation.

Postal Clerk: Can I help you? Customer: Yes. Iʼd like to send this package to Toronto, Canada. Postal Clerk: How would you like to send it? Customer: How much will it be by airmail? Postal Clerk: Let me weigh it and check.

(a minute later) Itʼll be $18.50. Customer: How long will it take to get there? Postal Clerk: It should take about four or five business days. Customer: Okay, Iʼll send it by air. Postal Clerk: Please fill out this customs declaration form. The postage includes $100 insurance. Would you like to buy any extra insurance?


New Words List ✎

Customer: No thanks. Thatʼs enough. Postal Clerk: You forgot to put your return address on the parcel. Customer: Oh, thanks. Iʼll do that now. Postal Clerk: Is there anything else youʼd like? Customer: Yes. Iʼd like to buy a package of 25 stamps. Postal Clerk: Okay. Here you are. The total bill for the parcel and the stamps is $28.50. Customer: Okay. Here you go. Postal Clerk: Thank you. Hereʼs your receipt. Your tracking number is on the receipt. Customer: Thanks. Oh, by the way. Where is the mail slot? I have some stamped letters to mail. Postal Clerk: Just below the counter. Have a nice day.


Everyday Dialogues At the Post Office 2. Practice ☑ Work with your partner. Role-play the dialogue, substituting the different expressions below. Then reverse roles.

Can I help you? May I help you? How can I help you?

Iʼd like to send this package. Iʼd like to send this parcel. I want to mail this letter.

How much will it be by airmail?

by parcel post?

by ground transportation? by special delivery?

by express delivery?

by registered mail?

by overnight delivery?

by priority service?

How would you like to send it? How do you want to mail it?

Let me weigh it and check. Let me see.

Letʼs see. Iʼll check.

Itʼll be $18.50. That will be $18.50. That will cost $18.50. That comes to $18.50.

It should take about four or five days. It will probably take about four or five days. IIt will be delivered in about four or five days.

You forgot to put your return address on the parcel. You forgot to write the zip code. You forgot to include the postal code.

Is there anything else youʼd like? Would you like anything else? Can I get you anything else? Is there anything else I can do for you?

Yes, Iʼd like to buy a package of stamps. Iʼd like to purchase a money order. I want a change of address form.

Iʼd like to have my mail held for two weeks. Iʼd like to send a registered letter. Iʼd like to buy some packing boxes, string and tape. I need some padded envelopes.

Here you are. Here it is Here they are. Here you go.

Where is the mail slot?

Can you tell me where the mail box is?

Just below the counter. Right outside the door.


Everyday Dialogues At the Post Office 3. Expand Your Vocabulary ✎ A. Odd One Out - Underline the word or expression in each group that does not belong and explain why.

1. postal carrier,

mail slot,

2. zip code,

3. stamp,

mail man,

letter carrier

return address,

postal code,

registered delivery

post mark,

mail slot,

address

4. string,

mail box,

tape,

package

5. express,

priority,

stamp,

airmail

6. postcard,

letter,

parcel,

mail slot

B. Fill in the Blanks in the following sentences with the correct word from the dialogue or practice section of the lesson.

1. A fast way to send a letter is by __________________________________. 2. If you send something very valuable, you should buy _________________________. 3. If you want the person who will receive the letter or package to sign for it, you can send it by ___________________ mail. 4. If a parcel you send gets lost in the mail, the ________________ number on your receipt will help locate it. 5. If you want to send money safely through the mail, you should purchase a _______________________.


Everyday Dialogues At the Post Office 4. Dialogue Building ✎ Complete the dialogue below with the appropriate expressions.

Postal Clerk:

Can I help you?

Customer:

Yes. ________________________________________ this package to

________________________________________________________.

Postal Clerk:

How ____________________________________________________?

Customer:

How much will it be ________________________________________?

Postal Clerk:

________________________________________________________.

(a minute later)

________________________________________________________.

Customer:

How long will it take to get there?

Postal Clerk:

________________________________________________________.

Customer:

Okay, Iʼll send it ___________________________________________.

Postal clerk:

Please fill out this _____________________________________ form.

The postage includes $100 insurance. Would you like to buy any extra insurance?

Customer:

No thanks. Thatʼs enough.

Postal Clerk:

You forgot to ______________________________________________.

Customer:

Oh, thanks. Iʼll do that now.

Postal Clerk:

Is there anything else ______________________________________?

Customer:

Yes. ____________________________________________________.

Postal Clerk:

Okay. ___________________________________________________

_________________________________________$______________.

Customer:

Okay. Here you go.

Postal Clerk:

Thank you. ______________________________________________

________________________________________________________

Customer:

Thanks. Oh, by the way. ____________________________________?

I have some stamped letters to mail.

Postal Clerk:

________________________________________________________.


Everyday Dialogues At the Post Office 1. Dialogue Reading Read the dialogue with your partner a few times. Take turns being each character. Practice your intonation and pronunciation.

Postal Clerk: Can I help you? Customer: Yes. Iʼd like to send this package to Toronto, Canada. Postal Clerk: How would you like to send it? Customer: How much will it be by airmail? Postal Clerk: Let me weigh it and check.

(a minute later) Itʼll be $18.50. Customer: How long will it take to get there? Postal Clerk: It should take about four or five business days. Customer: Okay, Iʼll send it by air. Postal Clerk: Please fill out this customs declaration form. The postage includes $100 insurance. Would you like to buy any extra insurance?


New Words List ✎

Customer: No thanks. Thatʼs enough. Postal Clerk: You forgot to put your return address on the parcel. Customer: Oh, thanks. Iʼll do that now. Postal Clerk: Is there anything else youʼd like? Customer: Yes. Iʼd like to buy a package of 25 stamps. Postal Clerk: Okay. Here you are. The total bill for the parcel and the stamps is $28.50. Customer: Okay. Here you go. Postal Clerk: Thank you. Hereʼs your receipt. Your tracking number is on the receipt. Customer: Thanks. Oh, by the way. Where is the mail slot? I have some stamped letters to mail. Postal Clerk: Just below the counter. Have a nice day.


Everyday Dialogues At the Post Office 2. Practice ☑ Work with your partner. Role-play the dialogue, substituting the different expressions below. Then reverse roles.

Can I help you? May I help you? How can I help you?

Iʼd like to send this package. Iʼd like to send this parcel. I want to mail this letter.

How much will it be by airmail?

by parcel post?

by ground transportation? by special delivery?

by express delivery?

by registered mail?

by overnight delivery?

by priority service?

How would you like to send it? How do you want to mail it?

Let me weigh it and check. Let me see.

Letʼs see. Iʼll check.

Itʼll be $18.50. That will be $18.50. That will cost $18.50. That comes to $18.50.

It should take about four or five days. It will probably take about four or five days. IIt will be delivered in about four or five days.

You forgot to put your return address on the parcel. You forgot to write the zip code. You forgot to include the postal code.

Is there anything else youʼd like? Would you like anything else? Can I get you anything else? Is there anything else I can do for you?

Yes, Iʼd like to buy a package of stamps. Iʼd like to purchase a money order. I want a change of address form.

Iʼd like to have my mail held for two weeks. Iʼd like to send a registered letter. Iʼd like to buy some packing boxes, string and tape. I need some padded envelopes.

Here you are. Here it is Here they are. Here you go.

Where is the mail slot?

Can you tell me where the mail box is?

Just below the counter. Right outside the door.


Everyday Dialogues At the Post Office 3. Expand Your Vocabulary ✎ A. Odd One Out - Underline the word or expression in each group that does not belong and explain why.

1. postal carrier,

mail slot,

2. zip code,

3. stamp,

mail man,

letter carrier

return address,

postal code,

registered delivery

post mark,

mail slot,

address

4. string,

mail box,

tape,

package

5. express,

priority,

stamp,

airmail

6. postcard,

letter,

parcel,

mail slot

B. Fill in the Blanks in the following sentences with the correct word from the dialogue or practice section of the lesson.

1. A fast way to send a letter is by __________________________________. 2. If you send something very valuable, you should buy _________________________. 3. If you want the person who will receive the letter or package to sign for it, you can send it by ___________________ mail. 4. If a parcel you send gets lost in the mail, the ________________ number on your receipt will help locate it. 5. If you want to send money safely through the mail, you should purchase a _______________________.


Everyday Dialogues At the Post Office 4. Dialogue Building ✎ Complete the dialogue below with the appropriate expressions.

Postal Clerk:

Can I help you?

Customer:

Yes. ________________________________________ this package to

________________________________________________________.

Postal Clerk:

How ____________________________________________________?

Customer:

How much will it be ________________________________________?

Postal Clerk:

________________________________________________________.

(a minute later)

________________________________________________________.

Customer:

How long will it take to get there?

Postal Clerk:

________________________________________________________.

Customer:

Okay, Iʼll send it ___________________________________________.

Postal clerk:

Please fill out this _____________________________________ form.

The postage includes $100 insurance. Would you like to buy any extra insurance?

Customer:

No thanks. Thatʼs enough.

Postal Clerk:

You forgot to ______________________________________________.

Customer:

Oh, thanks. Iʼll do that now.

Postal Clerk:

Is there anything else ______________________________________?

Customer:

Yes. ____________________________________________________.

Postal Clerk:

Okay. ___________________________________________________

_________________________________________$______________.

Customer:

Okay. Here you go.

Postal Clerk:

Thank you. ______________________________________________

________________________________________________________

Customer:

Thanks. Oh, by the way. ____________________________________?

I have some stamped letters to mail.

Postal Clerk:

________________________________________________________.


Everyday Dialogues Going Shopping 1. Dialogue Reading Read the dialogue with your partner a few times. Take turns being each character. Practice your intonation and pronunciation.

Clerk: Can I help you? Customer: Iʼm just looking right now, thank you. Clerk: Everything in this department is on sale today. If I can be of any help, just let me know. (ten minutes later) Customer: Can I try this sweater on please? Clerk: Certainly. The dressing rooms are over there. (a few minutes later)


Clerk: How was it? Customer: Itʼs a little bit too big. Do you have a smaller size?


Clerk: Did you check the rack? Customer: Yes, but there werenʼt any.

New Words List ✎

Clerk: Iʼll have a look in the back. Iʼll be back in a minute. (a minute later) Clerk: Yes. We have one. Customer: Great. Iʼll take it. Clerk: How would you like to pay for that? Customer: Do you take debit cards? Clerk: Yes, of course. But if you would like to open an account with us today, youʼll receive 10% off your first purchase. Customer: Okay. That sounds good. Clerk: Just fill out this form and Iʼll give you a temporary card today. Your actual card will be mailed in about two weeks. With the sale and the extra 10% discount, your purchase comes to $49.99, including tax. Customer: What a bargain! Thank you.


Everyday Dialogues Going Shopping 2. Practice ☑ Work with your partner. Role-play the dialogue, substituting the different expressions below. Then reverse roles.

Can I help you? May I help you?

Iʼm just looking right now. Iʼm just browsing.

Everything in this department is on sale today. All the sweaters are on sale today. Everything in the store is 25% off today.

If I can be of any help, just let me know. If you need anything, just let me know. Can I try this sweater on please? May I try this dress on please? blouse

suit

jacket

shirt How was it? How were they? How did it fit? How did they fit? How did you like it? How did you like them?

Do you have a smaller size? Do you have a bigger size? Do you have any other colors? Do you have any other styles? Does it come in other colors?

Itʼs a little too big.

too loose

too long Itʼs a little too small. too tight too short I donʼt like the color. I donʼt like the style.

Do you take debit cards? Do you accept Visa?

MasterCard?

American Express?

personal checks?

Yes, of course. Yes, certainly.

That sounds good. That sounds great.

Just fill out this form. Just complete this application. What a bargain! What a good deal! What a savings!

The dressing rooms are over there. The fitting rooms are right here. The change rooms are at the back.

Can I try these pants on please? May I try these shoes on please?

these boots

these pajamas

these shorts

Did you check the rack? Did you look on the shelf? Iʼll have a look in the back. Iʼll be back in a minute. Iʼll check the storage room. Iʼll be right back.

How would you like to pay for that? How do you want to pay for that?

3. Vocabulary ✎ Underline the word in each group that does not belong and explain why. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

shoes, big, blouse, belt, bathrobe, cardigan, belt, socks, tailor,

vest,

sweater, small, skirt, purse, pajamas, blouse, bra, scarf, clerk, suit,

slippers, long,

shirt,

coat,

vest,

turtleneck, slip,

stockings, dressmaker, boots,

sandals shorts sweater earrings nightgown pullover panties pantyhose seamstress sports jacket


Everyday Dialogues Going Shopping 4. Dialogue Building ✎ Complete the dialogue below with the appropriate expressions. Clerk:

________________________________________________________?

Customer:

Iʼm ______________________________________right now, thank you.

Clerk:

____________________________________________________today.

___________________________________________, just let me know.

Customer:

Thanks. I will.

(ten minutes later) Customer:

________________________________________________________?

Clerk:

Certainly. The __________________________________ are over there.

(a few minutes later) Clerk:

________________________________________________________?

Customer:

________________________________________________________.

________________________________________________________?

Clerk:

________________________________________________________?

Customer:

Yes, but there werenʼt any.

Clerk:

________________________________________________________

________________________________________________________

(a minute later)

Yes. We have one.

Customer:

Great. Iʼll take it.

Clerk:

_______________________________________________________?

Customer:

Do you take______________________________________________?

Clerk:

Yes,___________________. But if you would like to open an account with us today, youʼll

receive 10% off your first purchase.

Customer:

Okay.____________________________________________________.

Clerk:

Just _________________________this form and Iʼll give you a temporary card today. Your

actual card will be mailed in about two weeks. With the sale and the extra 10% discount,

your purchase comes to $49.99, including tax.

Customer:

What a ____________________________! Thank you.


Everyday Dialogues Going to a Movie 1. Dialogue Reading Read the dialogue with your partner a few times. Take turns being each character. Practice your intonation and pronunciation.

Bill: Hi, Sara. Itʼs Bill. Do you still feel like going to a movie tonight? Sara: Sure. How about you? Bill: Yes. Iʼd like to. What movie should we see? Sara: I heard that Imagination is very good. Bill: Whatʼs it about? Sara: I think itʼs a sci-fi movie.


Bill: Do you know whoʼs in it? Sara: No, I donʼt.


Bill: Okay. It doesnʼt matter. Whereʼs it playing? Sara: Itʼs at the Capital on Broadway. Do you want to go to an early show or a late one?

New Words List ✎

Bill: Iʼd prefer a late one. How about you? Sara: Thatʼs fine. Hold on a minute. Iʼll check the listings in the newspaper. The late one starts at 9:45. Do you want to meet at the theater at 9:30? Bill: Sure. Thatʼs great. See you tonight about 9:30. Sara: Bye.

2. Practice ☑ Work with your partner. Role-play the dialogue, substituting the different expressions below. Then reverse roles. Do you still feel like going to a movie tonight? Do you still want to go to a movie tonight? Are you still in the mood for a movie tonight? Are you still up for a movie tonight? ...continued on the next page 1 Copyright 2008. This eBook is produced and distributed by Red River Press Inc. All rights reserved. The contents within this e-book/document may only be photocopied by members of ESLlibrary.com in accordance with membership terms and conditions. Contact [email protected] for complete details.

Everyday Dialogues Going to a Movie 2. Practice - continued ☑ Sure. How about you? What about you? Do you feel like it?

What movie should we see? What movie would you like to see? What movie do you want see?

I heard that Imagination is very good. Imagination is supposed to be very good. Imagination is getting very good reviews.

Whatʼs it about? What kind of movie is it? Do you know anything about it?

I think itʼs a sci-fi movie. a science-fiction. a drama.

a comedy.

a war movie.

an action movie. a mystery.

a romantic movie. Whereʼs it playing? Whereʼs it showing? Whereʼs it on? Where is it at?

I think itʼs a sci-fi movie. a detective movie. a western. a documentary. an animated movie. a cartoon. a foreign film.

Do you want to go to an early show or a late one? Do you prefer an early show or a late one? Would you rather go to an early show or a late one?

Iʼll check the listings in the newspaper. the show times

the schedule Do you want to meet at the theatre at 9:30? Would you like to meet at the theater at 9:30? Should we meet at the theater at 9:30? Letʼs meet at the theater at 9:30.

Do you know whoʼs in it? Do you know who the actors are? Do you know whoʼs starring in it? Okay. It doesnʼt matter. I donʼt care. Itʼs not important. It doesnʼt make a difference. Iʼd prefer a late one. Iʼd rather go to a late one. Hold on a minute. Wait a minute. Hang on a minute. Sure. Thatʼs great. Sounds good. Thatʼs fine.

3. Vocabulary ✎ From the vocabulary on the previous page, complete the sentences below. 1. If I like funny movies, I should go to a ________________________. 2. If I like love stories, I should go to a ____________________ movie. 3. If I like a lot of adventure, I should see an _________________ movie. 4. If I like to see movies from other countries, I should go to a ______________. 5. If I like cowboy movies, I should go to a _____________________.


Everyday Dialogues Going to a Movie 4. Dialogue Building ✎ Complete the dialogue below with appropriate expressions.

Bill:

Hi, Sara. Itʼs Bill. ________________________________________________

________________________________________________________tonight?

Sara:

Sure._________________________________________________________?

Bill:

Yes. Iʼd like to. _________________________________________________

_____________________________________________________________?

Sara:

______________________________________________________________

_____________________________________________________________.

Bill:

_____________________________________________________________?

Sara:

I think itʼs _____________________________________________________.

Bill:

Do you know ___________________________________________________

_____________________________________________________________?

Sara:

No, I donʼt.

Bill:

Okay. ________________________________________________________.

Whereʼs it _____________________________________________________?

Sara:

Itʼs at the Capital on Broadway. ____________________________________

_____________________________________________________________?

Bill:

_____________________________________________________ a late one.

_____________________________________________________________?

Sara:

Thatʼs fine. ____________________________________________________.

Iʼll check _________________________________________________ in the

newspaper. The late one starts at 9:45. ______________________________

_________________________________________at the theater at 9:30?

Bill:

Sure.___________________________________. See you tonight about 9:30.

Sara:

Bye.


Everyday Dialogues Going to the Bank 1. Dialogue Reading Read the dialogue with your partner a few times. Take turns being each character. Practice your intonation and pronunciation.

Frank: Hello. Iʼm Frank Roberts, the Accounts manager. What can I do for you? Mark: Hi. My name is Mark Johnson. This is my wife, Lynn. Weʼve just moved into town and would like some information about opening a bank account. Frank: What kind of account would you like to open? Mark: We want to open a checking account. Frank: How much would you like to deposit today? Mark: I have $500 in cash as well as a payroll check for $800.


Frank: Okay. Iʼll get you the application forms to fill out. Youʼll receive your new bank cards in about two weeks. Once you have chosen your PIN, youʼll be able to use the bank machine for deposits, withdrawals, bank transfers and payment of bills.


New Words List ✎

Mark: Is there a service fee for this type of account? Frank: There is no fee for a regular checking account. However, for a small fee of $7.00 a month, we offer two hundred personalized checks, full on-line banking services and a $500 overdraft protection. Would you be interested in that service? Mark: Yes, that sounds good. Weʼll take it. Do you have a 24 hour ATM? Frank: Yes, of course. We also have a 24 hour drive-through service at the side of the building. Mark: When do you send out the monthly statements? Frank: On the 5th of every month. Iʼll take your forms now. You can endorse your check and go over to the teller. Sheʼll handle your deposit for you. Mark: Thank you very much. Youʼve been very helpful. Frank: Youʼre quite welcome. Hope to see you again soon. 1 Copyright 2008. This eBook is produced and distributed by Red River Press Inc. All rights reserved. The contents within this e-book/document may only be photocopied by members of ESLlibrary.com in accordance with membership terms and conditions. Contact [email protected] for complete details.

Everyday Dialogues Going to the Bank 2. Practice ☑ Work with your partner. Role-play the dialogue, substituting the different expressions below. Then reverse roles.

Hello. Iʼm Frank Roberts. Hi. My name is...

How do you do? Iʼm .....

What can I do for you? Is there anything I can do for you? How can I help you?

We want to open a checking account. .... a checking account. Weʼd like to open a checking account. .... a joint checking account. Weʼre interested in a checking account. .... a savings account. How much would you like to deposit today? How much do you want to deposit today? I have $500 in cash as well as a payroll check for $800. in addition to a travelerʼs check for $800. and a money order for $800. Youʼll receive your new bank cards in about two weeks. Youʼll get your new bank cards ..... Weʼll send you your new bank cards...

Iʼll get you the application forms to fill out. Here are the application forms to fill out. Iʼll get you the application form to complete.

Once you have chosen your PIN.... your personal identification number...

your personal security number....

We offer two hundred personalized checks and on-line banking services.

Would you be interested in that service? Would you like that service? Yes. That sounds good. Weʼll take it. Do you want that service? Yes. That sounds fine. Weʼd like that. We also have a 24 hour drive-through service at the side of the building. drive-in window ....the back of the building. ....the rear of the building.

Thank you very much. Thanks a lot.

What kind of account would you like to open? What kind of account do you want to open? What kind of account are you interested in?

Is there a service fee for this type of account? Do you charge a service fee .....................?

Do you have a 24 hour ATM?

...a 24 hour automatic teller?

...an automatic bank machine?

...an automatic cash machine?

Sheʼll handle your deposit for you. Sheʼll look after your deposit for you. Sheʼll take your deposit.

Weʼd like some information about opening a bank account. Could you give us some information about opening a bank account?

We provide two hundred checks and full computer Internet services. When do you send out the monthly statements? When do you mail out the monthly statements? When will we receive our monthly statement? You can endorse your check and go over to the teller. You can sign your check and go over to the cashier.

Youʼre quite welcome. Youʼre very welcome.


Everyday Dialogues Going to the Bank 3. Odd One Out ☑ Circle the word in each group that does not belong. Explain why. 1. teller,

2. safety deposit box, 3. security number, 4. deposit,

5. sign,

6. overdraft,

7. payroll check,

8. cash,

9. take out,

10. travelerʼs check,

manager,

ATM,

PIN,

teller,

deposit,

negative balance, personal check, bills,

deposit,

teller,

statement,

cash machine,

telephone number,

withdrawal,

endorse,

extra money,

money from employer, check,

withdraw,

money order,

security guard bank machine personal identification number transfer write your name not enough money paycheck coins remove cash

4. Dialogue Building ✎ Complete the dialogue below with the appropriate expressions. Manager: ________________________________, the Accounts manager. _________________________________________________ ? Customer: ________________________________________. This is my wife, Lynn. Weʼve just moved into town and ___________________________________________________ a bank account. Manager: What kind of account ___________________________________________________________? Customer: ____________________________________________________________________________ . Manager: Okay. ____________________________________________________________ deposit today? Customer: I have $500 in cash ________________________________________________________for $800. Manager: Okay. Iʼll get you the application forms __________________________________________ ______________________. _________________________your new bank cards in about two weeks. Once you have chosen your ____________________________, youʼll be able to use the bank machine for deposits, ____________________________, bank transfers and payment of bills. Manager: There is no fee for a regular checking account. However, for a small fee of $7.00 a month, we _______________________ two hundred personalized checks, full _________________________ and a $500 ____________________________ protection.

________________________________________________________ in that service? Customer: Yes, ____________________________.________________________________________. Do you have a 24 hour _______________________? Manager: Yes, of course. We also have a 24 hour drive-through _____________________________________ ___________________________________________________________________ of the building. Customer: ________________________________________________________ the monthly statements? Manager: On the 5th of every month. Iʼll take your forms now. You can _________________________ your check and go over to the __________________. ________________________________________ _________________________________________________. Customer: Thank you __________________________________ . Youʼve been very helpful. Manager: __________________________________. Hope to see you again soon.


Everyday Dialogues Hailing a Taxi 1. Dialogue Reading Read the dialogue with your partner a few times. Take turns being each character. Practice your intonation and pronunciation.

(At the Airport Taxi Stand) Taxi Driver: Would you like a taxi, sir? Gentleman: Yes, I would. Taxi Driver: Do you have just the one suitcase? Gentleman: Yes, thatʼs it. Iʼm going downtown. Is there a flat rate or do you use the meter? (The taxi driver picks up the suitcase and carries it to the trunk). Taxi Driver: I use the meter.


(In the Taxi) Taxi Driver: Where would you like to go? Gentleman: Iʼm going to the Claremont Hotel on 5th and Broadway. Taxi Driver: Okay.


New Words List ✎

Gentleman: About how long will it take to get there? Taxi Driver: Oh, at this time of day, it wonʼt take long… about fifteen or twenty minutes. Gentleman: What do you think the fare will be? Taxi Driver: Probably around twenty five dollars. !

!

(Fifteen minutes later)

Taxi Driver: Here we are. Gentleman: How much is that? Taxi Driver: Thatʼll be $22.00. Gentleman: Hereʼs twenty five. Keep the change. Taxi Driver: Thank you. Iʼll get the suitcase for you. (The taxi driver opens the trunk.) Taxi Driver: Here you go. Have a nice day. Gentleman: Thank you. 1 Copyright 2008. This eBook is produced and distributed by Red River Press Inc. All rights reserved. The contents within this e-book/document may only be photocopied by members of ESLlibrary.com in accordance with membership terms and conditions. Contact [email protected] for complete details.

Everyday Dialogues Hailing a Taxi 2. Practice ☑ Work with your partner. Role-play the dialogue, substituting the different expressions below. Then reverse roles. Would you like a taxi, sir?" Do you want a taxi, sir?" " Would you like a cab?" " Do you need a taxi? " " Are you waiting for a taxi?"

"

" "

" " "

Do you have just the one suitcase?"" Do you have any luggage?" " " Do you have any bags? " " " "

Yes, I would. Yes, I do. Yes, thanks. Yes, I do. Yes, I am. Yes, thatʼs it. No. Just my computer. Iʼll keep it with me. Yes. I have these two.

Is there a flat rate or do you use the meter? Is there a set rate or do you use the meter? Is there a fixed rate or do you use the meter? Is there a fixed fare or do you use the meter?

Where would you like to go? Where are you going? Where to?

About how long will it take to get there? Is it far? How long a trip is it? How long does it take? At this time of day, it wonʼt take long ...about 15 or 20 minutes. The traffic is light now, so it shouldnʼt take long. The traffic is quite heavy, so it may take awhile. What do you think the fare will be? "Probably around twenty-five dollars. What do you think it will cost?" " Itʼll probably be about…. How much do you think it will be?" It might be about… How much is that?" How much is it?" " Whatʼs the fare? Here we are. Here you are. This is it. Okay. Weʼre here.

" " " "

Thatʼll be $22.00." " Itʼs $22.00." " " Thatʼs $22.00.

Hereʼs twenty-five. Here you are. " Here you go.

Iʼll get the suitcase. Iʼll get your bag. Iʼll get the luggage.


Everyday Dialogues Hailing a Taxi 3. Expand Your Vocabulary ✎ A. Odd One Out - Underline the word or expression in each group that does not belong and explain why.

1. taxi, "

"

"

bus, " "

"

elevator, "

"

"

subway

2. bag, "

"

"

cart, " "

"

suitcase, "

"

"

luggage

3. automobile, "

"

boat, ""

"

car, " "

"

"

vehicle

4. fare, "

"

cost, " "

"

rate, " "

"

"

expensive

"

set rate, "

"

variable rate, "

"

flat rate

"

5. fixed rate, "

B. Fill in the Blanks - Choose the correct word from the list below to complete the sentences.

meter - tip - passenger - stand - trunk - fare - luggage

1. I gave the taxi driver a big __________________ because he was very nice. 2. The airline will only allow you to take two pieces of __________________. 3. You canʼt park your car there. It is a taxi __________________. 4. The taxi driver told the __________________ to put on his seat belt. 5. The taxi driver turned on the __________________ as soon as he started to drive away from the house. 6. It is a long way from the airport to the center of the city, so the taxi __________________ will be very expensive. 7. Our new car has a big __________________, so we can take a lot of suitcases.


Everyday Dialogues Hailing a Taxi 4. Dialogue Building ✎ Complete the dialogue below with the appropriate expressions.

(At the Airport Taxi Stand) Taxi Driver:" "

_________________________________________________ ?

Gentleman: "

"

Taxi Driver:" "

_________________________________________________ ?

Gentleman:""

Yes, ______________________________________________.

Yes, I am.

(The taxi driver picks up the suitcase and carries it to the trunk.) "

"

"

Iʼm going downtown. Is there a __________________ or do you use the meter?

Taxi Driver:" "

I use the meter.

(In the Taxi) Taxi Driver:" " Passenger:

_________________________________________________ ? "

Taxi Driver:

Iʼm going to the Claremont Hotel on 5th and Broadway. " Okay.

Passenger: "

_________________________________________________ ?

Taxi Driver:" "

Oh, _________________________________________, so it might take awhile.

Passenger: "

_________________________________________________ ?

Taxi Driver: ""

Probably around twenty five dollars.

(Fifteen minutes later.) Taxi driver:" "

Here we are.

Passenger: "

__________________________________________________?

Taxi Driver: ""

______________________________________$22.00.

Passenger ""

_______________________________. Keep the change.

Taxi Driver: ""

Thank you. Iʼll get __________________________ for you.

(The taxi driver opens the trunk.) "

"

"

Passenger: "

Here you go. Have a nice day. Thank you.



Everyday Dialogues Introduction 1. Dialogue Reading Read the dialogue with your partner a few times. Take turns being each character. Practice your intonation and pronunciation.

Amy: Mom, Iʼd like you to meet my roommate, Jennifer. Mother: Hello Jennifer. Itʼs nice to meet you. Jennifer: Hi Mrs. Baxter. Iʼm very pleased to meet you. Amy has told me all about you. Mother: Amy has told me all about you too. Iʼve been looking forward to meeting you for a long time. Amy: Well, now that youʼve finally met, why donʼt we sit down and have a cup of coffee?


Jennifer: Sounds great.

New Words List ✎


Mom, Iʼd like you to meet my roommate, Jennifer. Iʼd like to introduce you to my roommate.

Let me introduce you to my roommate.

I want you to meet my roommate.

this is my roommate, Jennifer.



Everyday Dialogues Introduction 2. Practice - continued ☑ Iʼd like you to meet my roommate, Jennifer. • my husband

• my wife • my son

• my daughter • my colleague

• my classmate • my friend

• my boyfriend • my girlfriend

• my neighbor • my fiancé

• my cousin • my uncle

• my aunt • my nephew

• my niece • my grand father

• my grandmother • my father-in-law

• my mother-in-law Hello Jennifer. Hi.

How do you do?

Itʼs nice to meet you Iʼm glad to meet you. Iʼm pleased to meet you.

Itʼs nice to meet you. Iʼm happy to meet you. Itʼs a pleasure to meet you

Amy has told me all about you. Amy has told me so much about you. Iʼve heard so much about you.

Iʼve been looking forward to meeting you for a long time. Iʼve wanted to meet you for a long time. Iʼve been hoping to meet you for a long time.

Well, now that youʼve finally met… Well, now that youʼve finally been introduced… Well, now that you finally know each other…

Why donʼt we sit down and have a cup of coffee? Letʼs sit down and have a cup of coffee.

have dinner.

have a chat.

Sounds great. Sounds good. Thatʼs a good idea. Iʼd like that.

3. Vocabulary ✎ Match the words on the left with the correct meaning on the right. ___1. nephew ___2. niece

a. person I study with b. amy fatherʼs brother

___3. roommate

c. person I live beside

___4. colleague ___5. neighbor

d. my husbandʼs mother e. person I am engaged to marry

___6. fiancé ___7. classmate

f. my uncleʼs daughter g. my sisterʼs son

___8. cousin

h. person I share my apartment with

___9. mother-in-law ___10. father-in-law

i. my fatherʼs sister j. person I work with

___11. uncle ___12. aunt

k. my brotherʼs daughter l. my husbandʼs father


Everyday Dialogues Introduction 4. Dialogue Building ✎ Complete the dialogue below with appropriate expressions.

A:

______________________, _______________________________

___________________________ my _______________________ ,

_________________________________________.

B:

______________________________________________________

______________________________________________________ .

C:

______________________________________________________

______________________________________________________

has told me ____________________________________________.

B:

_________________________has told me ___________________

___________________ too. _______________________________

__________________________________________for a long time.

A:

Well, now that __________________________________________

______________________________________________________

______________________________________________________

C:

______________________________________________________



Everyday Dialogues Job Interview 1. Dialogue Reading Read the dialogue with your partner a few times. Take turns being each character. Practice your intonation and pronunciation.

Interviewer: Hello, Mr. Stevens. My name is John Phillips. Iʼm the personnel director. Applicant: Iʼm pleased to meet you. Interviewer: Please have a seat. Applicant: Thank you. Interviewer: According to your resume, you have several years of office experience. Applicant: Yes. Iʼve had over ten years experience. Interviewer: Tell me about your qualifications. Applicant: I can type 100 words per minute. Iʼm proficient in many computer programs. I have excellent interpersonal skills, I am well organized, and Iʼm a very fast learner. Interviewer: I see that you have excellent references. Do you have any questions about the position?


New Words List ✎

Applicant: Yes. What are the responsibilities in this position? Interviewer: Weʼre looking for someone to supervise two office clerks, handle all the correspondence, arrange meetings and manage the front office. Have you had any supervisory experience? Applicant: Yes. I supervised three typists in my last position. What are the office hours, Mr. Phillips? Interviewer: 8:30 to 4:30, with an hour off for lunch. What are your salary expectations, Mr. Stevens? Applicant: I expect to be paid the going rate for this type of position. Can you tell me about the benefits you offer? Interviewer: Yes. We provide full medical and dental coverage, a pension plan and a three week holiday per year. Applicant: Thatʼs very generous. When is the position available? Interviewer: Weʼre hoping the successful applicant can start at the beginning of next month. Weʼll finish our interviews tomorrow and make a decision by the weekend. Weʼll contact you next week. Applicant: Thank you very much. Itʼs been a pleasure meeting you. I hope to hear from you soon. Interviewer: Thank you for coming in to see us, Mr. Stevens. 1 Copyright 2008. This eBook is produced and distributed by Red River Press Inc. All rights reserved. The contents within this e-book/document may only be photocopied by members of ESLlibrary.com in accordance with membership terms and conditions. Contact [email protected] for complete details.

Everyday Dialogues Job Interview 2. Practice ☑ Work with your partner. Role-play the dialogue, substituting the different expressions below. Then reverse roles.

My name is John Phillips. Iʼm John Phillips.

Iʼm the personnel director. Iʼm the manager of Human Resources. Iʼm in charge of hiring.

Iʼm pleased to meet you. Iʼm happy to meet you. Itʼs nice to meet you.

Please have a seat. Please sit down.

According to your resume, you have several years of office experience. Your resume tells us that you have several years of office experience.

Tell me about your qualifications. What are your qualifications? What qualifications do you have?

I can type 100 W.P.M. Iʼm able to type 100 W.P.M.

I am proficient in many computer programs. Iʼm able to use many computer programs.

I have excellent interpersonal skills. I get along very well with people.

Do you have any questions about the position? Would you like to ask anything about the job?

What are the responsibilities in this position? What are the duties?

Weʼre looking for someone to supervise two office clerks. We want someone who can manage two office clerks.

Have you had any supervisory experience? Have you ever been a supervisor?

What are your salary expectations, Mr. Stevens? What salary do you expect?

I expect to be paid the going rate for this type of position. I expect to get the usual salary for this type of work. Can you tell me about the benefits you provide? What benefits does the company give? We provide full medical and dental coverage. We give health and dental insurance. Thatʼs very generous. Thatʼs very good.

When is the position available? When does the job start?

Weʼll contact you next week. Weʼll get in touch with you next week. Itʼs been a pleasure meeting you. Iʼve enjoyed meeting you.

I hope to hear from you soon. I look forward to hearing from you soon.


Everyday Dialogues Job Interview 3. Expand Your Vocabulary ✎ Match the words on the left with the correct meaning on the right.

_____ 1. personnel director

a. duties

_____ 2. hire

b. manage, be in charge of

_____ 3. resume

c. usual pay for a certain job

_____ 4. qualifications

d. money paid for work

_____ 5. proficient

e. get in touch with

_____ 6. position

f. give a job to, employ

_____ 7. responsibilities

g. open, ready to use, ready to do

_____ 8. supervise

h. skills, experience, education

_____ 9. salary

i. person who can tell about you

_____ 10. benefits

j. person in charge of hiring

_____ 11. contact

k. able to do something, skilled

_____ 12. going rate

l. written summary of your skills, education, and experience

_____ 13. available

_____ 14. reference

m. things you receive from an employer in addition to salary n. job


Everyday Dialogues Job Interview 4. Dialogue Building ✎ Complete the dialogue below with the appropriate expressions. Interviewer:

Hello, ________________________. ________________________________________

______________________________________________________________________.

Applicant: Interviewer:

______________________________________________________________________ . ______________________________________________________________________ .

Applicant: Interviewer:

Thank you. ________________________________________you have several years of office experience.

Applicant:

Yes. Iʼve had ______________________________________________ experience.

Interviewer:

Applicant:

__________________________________________________ your qualifications. ______________________________________________________________________

______________________________________________________________________ ______________________________________________________________________

Interviewer:

I see that you have excellent references. _____________________________________

Applicant:

________________________________________________________the position? Yes. What are the ______________________________________ in this position?

Interviewer:

Weʼre looking for someone ________________________________________________ ______________________________________________________________________

Applicant:

What are the office hours?

Interviewer:

_____________________________________________________________________ . _____________________________________________________________________?

Applicant:

I expect to be paid _______________________________________________________ ______________________________________________________________________

Can you tell me about the benefits you offer?

Interviewer:

Yes. __________________________________________________________________ ______________________________________________________________________

Applicant:

_____________________________________________________________________ . ______________________________________________________________________

_____________________________________________________________________?

Interviewer:

Weʼre hoping the successful applicant can start at the beginning of next month. Weʼll finish our interviews tomorrow and make a decision by the weekend.

Applicant:

_________________________________________________________ next week. Thank you very much. ____________________________________________________

______________________________________________________________________

Interviewer:

Thank you for coming in to see us, Mr. Stevens.


Everyday Dialogues Looking for an Apartment 1. Dialogue Reading Read the dialogue with your partner a few times. Take turns being each character. Practice your intonation and pronunciation.

Ellie: Hi, Iʼm calling about your ad for the apartment for rent. Landlord: Oh yes. Ellie: Can you give me a little more information, please? Landlord: Sure. What would you like to know? Ellie: How many rooms does it have? Landlord: It has an L-shaped living room dining room, a small kitchen, two bedrooms, one large bathroom and a small one off the master bedroom. Ellie: How much is the rent? Landlord: Itʼs $600. Ellie: Is it carpeted? Landlord: No. It has hard wood floors throughout. Ellie: Is there a parking spot? Landlord: There are two spaces available.


Ellie: Is parking included in the rent? Landlord: One space is included. If you want the other spot, youʼll have to pay an extra $20 per month.

New Words List ✎

Ellie: What about utilities? Landlord: Heat, water and electricity are included. You just have to pay for cable and telephone. Ellie: Do I have to sign a lease? Landlord: No. You just have to give one month notice if you want to move out. Ellie: Is there a damage deposit? Landlord: Yes. Itʼs $300, half a monthʼs rent. Ellie: Is it okay to have a pet? Landlord: Small pets are allowed. Ellie: One more thing. Is it close to a major bus route? Landlord: Yes, thereʼs a bus stop just one block away. Ellie: Great. When can I see it? Landlord: How about 2:00 this afternoon? Ellie: Thatʼs fine. Oh, I forgot to ask. When is it available? Landlord: Itʼs available immediately. Ellie: Okay. See you at two. Thanks. Landlord: See you. Bye. 1 Copyright 2008. This eBook is produced and distributed by Red River Press Inc. All rights reserved. The contents within this e-book/document may only be photocopied by members of ESL-Library.com in accordance with membership terms and conditions. Contact [email protected] for complete details.

Everyday Dialogues Looking for an Apartment 2. Practice ☑ Work with your partner. Role-play the dialogue, substituting the different expressions below. Then reverse roles.

Iʼm calling about your ad for the apartment for rent.

the house

the townhouse

the duplex

the bachelor suite

How many rooms does it have? How many rooms are there?

bedrooms

bathrooms

What would you like to know? What do you want to know? What information would you like? How much is the rent? Whatʼs the rent?

Can you give me a little more information, please? Could you give me a little more information, please? Could you tell me a little more about it?

Is it carpeted? Does it have carpeting? Does it have blinds?

drapes?

curtains?

Is it air-conditioned? Does it have air-conditioning? Does it have a balcony?

a fireplace?

in-suite laundry?

Is there a parking spot? Does it have a parking spot?

Are there appliances? Does it have appliances?

Do I have to sign a lease? Do I need to sign a lease? Is it necessary to sign a lease?

Is there a damage deposit?

a security deposit? Do I have to pay a damage deposit?

Is it close to a major bus route?

a school?

a shopping center?

a park?

a bank?

Thereʼs a bus stop just one block away. Thereʼs a school nearby. Thereʼs a shopping centre down the street. Thereʼs a bank at the corner. Thereʼs a park on the next street.

Great. When can I see it? Good. When will I be able to look at it?

How about 2:00? Is 2:00 okay? Is 2:00 convenient? Do you want to come at 2:00?

When is it available? When will it be vacant? When can I move in?

Itʼs available immediately. Itʼs vacant now. You can move in right away.

Is it okay to have a pet?

a dog?

a cat?

2 Copyright 2008. This eBook is produced and distributed by Red River Press Inc. All rights reserved. The contents within this e-book/document may only be photocopied by members of ESL-Library.com in accordance with membership terms and conditions. Contact [email protected] for complete details.

Everyday Dialogues Looking for an Apartment 3. Vocabulary ✎ Match the words on the left with the correct meaning on the right.

_____ 1. landlord

a. heat, electricity, water

_____ 2. tenant

b. floor covering

_____ 3. lease

c. ready to use

_____ 4. damage deposit

d. close

_____ 5. available

e. person who rents an apartment

_____ 6. bachelor suite

f. written rental agreement

_____ 7. utilities

g. window coverings

_____ 8. appliances

h. apartment owner

_____ 9. convenient

i. fridge, stove, washer, dryer

_____ 10. nearby

j. security deposit

_____ 11. blinds

k. small apartment for one person

_____ 12. carpeting

l. easy to use, easy to do

3 Copyright 2008. This eBook is produced and distributed by Red River Press Inc. All rights reserved. The contents within this e-book/document may only be photocopied by members of ESL-Library.com in accordance with membership terms and conditions. Contact [email protected] for complete details.

Everyday Dialogues Looking for an Apartment 4. Dialogue Building ✎ Complete the dialogue below with the appropriate expressions. Caller:

Hi, Iʼm calling about your ad for ___________________________for rent.

Landlord:

Oh yes.

Caller:

_________________________________________________________?

Landlord:

Sure._____________________________________________________?

Caller:

How many _______________________________________does it have?

Landlord:

__________________________________________________________

Caller:

How much_________________________________________________?

Landlord:

Itʼs $____________________.

Caller:

Does it have _______________________________________________?

Landlord:

Yes, it does.

Caller:

Is there ___________________________________________________?

Landlord: Caller:

Yes, there is.

Is ___________________________________ included in the rent?

Landlord:

__________________________________________________________.

Caller:

___________________________________________________utilities?

Landlord:

__________________________________________________________

__________________________________________________________.

______________________________________________ deposit?

Caller:

Landlord:

Yes. ______________________________________________________

Caller:

__________________________________________________________

Landlord:

Small pets are allowed.

Caller:

One more thing. Is it close to__________________________________?

Landlord:

Yes, thereʼs________________________________________________.

Caller:

Great. When can I see it?

Landlord:

_________________________________________________________?

Caller:

Thatʼs fine. Oh, I forgot to ask. When ____________________________

_________________________________________________________?

Landlord:

_______________________________________________ immediately.

Caller:

Okay. See you later. Thanks.

Landlord:

See you. Bye.

5. Write your own dialogue ✎ Work with a partner and write your own new dialogue using any phrases from page 2. Then practice the dialogue and present it to your class. 4 Copyright 2008. This eBook is produced and distributed by Red River Press Inc. All rights reserved. The contents within this e-book/document may only be photocopied by members of ESL-Library.com in accordance with membership terms and conditions. Contact [email protected] for complete details.

Everyday Dialogues Making an Appointment 1. Dialogue Reading Read the dialogue with your partner a few times. Take turns being each character. Practice your intonation and pronunciation.

Receptionist: Doctorʼs office. Patient: This is Ruth Perez. Iʼd like to make an appointment with Dr. Barnes. Receptionist: Why do you want to see the doctor? Patient: I have a sore throat. Receptionist: How long have you had it? Patient: Iʼve had it about three days. Receptionist: Can you come in tomorrow morning at 11:00?


Patient: Yes, thatʼs fine. Receptionist: Okay. Weʼll see you tomorrow, Ms. Perez.

New Words List ✎

Patient: Thank you. Bye.


Iʼd like to make an appointment with Dr. Barnes. Can I make an appointment with Dr. Barnes. Is it possible to see Dr. Barnes this week?



Everyday Dialogues Making an Appointment 2. Practice - continued ☑ Why do you want to see the doctor? Whatʼs the problem? Whatʼs the matter? I have a sore throat.

a fever.

a rash.

a back-ache.

a bad cold.

How long have you had it? How long have you been sick? When did it start?

Can you come in tomorrow morning at 11:00? Is tomorrow afternoon at 4:00 convenient? How is Thursday at 2:00? Is Friday at 12:30 okay? I could fit you in today at 1:00. What about this afternoon at 3:00? You can pick it up about three oʼclock. It will be ready this afternoon. You can get it later today. Weʼll see you tomorrow. Weʼll see you on Friday. See you this afternoon.

About three days. Iʼve had it for a week. Since Monday. It started two days ago. Yes, thatʼs fine. Okay, thatʼs good. Sure. Could I come in sooner than that? I canʼt make it then. Is there another time I could come? Iʼm sorry. Iʼm busy then. Is there something else available?

3. Vocabulary ✎ Match the questions and responses. ___1. Whatʼs the problem?

a. Since Friday.

___2. How long have you had it?

b. How about tomorrow at 3:00?

___3. Is Friday at 2:00 okay?

c. I have a bad headache.

___4. When did it start?

d. Yes. Thatʼs fine.

___5. Is there something else available?

e. Last week.


Everyday Dialogues Making an Appointment 4. Dialogue Building ✎ Complete the dialogue below with appropriate expressions.

Receptionist:

Doctorʼs office.

Patient:

_____________________________________________________________

_____________________________________________________________

Receptionist:

_____________________________________________________________

Patient:

I have _______________________________________________________

Receptionist:

_____________________________________________________________

_____________________________________________________________

Patient:

Last Friday.

Receptionist:

_____________________________________________________________

_____________________________________________________________

Patient:

Iʼm sorry._____________________________________________________

_____________________________________________________________

Receptionist:

_____________________________________________________________

Patient:

Okay. Thatʼs fine.

Receptionist:

_____________________________________________________________

Patient:

_____________________________________________________________



Everyday Dialogues Ordering Food 1. Dialogue Reading Read the dialogue with your partner a few times. Take turns being each character. Practice your intonation and pronunciation.

Waiter: Can I take your order now? Customer: Could you give me a few more minutes? Waiter: Certainly. Take your time. (a few minutes later) Waiter: Are you ready to order now? Customer: Yes. Iʼd like an 8 oz. steak please. Waiter Would you like potatoes or rice with your steak? Customer: What kind of potatoes do you have?


Waiter: We have baked, mashed, or French fries. Customer: Iʼll have French fries please.


Waiter: And how would you like your steak done? Customer: Medium-rare, please.

New Words List ✎

Waiter: Would you like anything to start? Customer: Iʼll have a salad please. Waiter: We have Greek, Italian, and Caesar salad, as well as a house salad. Customer: Iʼll have the house salad with oil and vinegar dressing. Waiter: Would you like a beverage? Customer: Iʼll have a large diet Coke. Waiter: And would you like anything for dessert? Customer: What do you suggest? Waiter: The apple pie is my favorite. Customer: Okay. Iʼll try that. Waiter: Iʼll put your order in and be right back with some hot rolls and butter. Customer: Thank you.


Everyday Dialogues Ordering Food 2. Practice ☑ Work with your partner. Role-play the dialogue, substituting the different expressions below. Then reverse roles.

Can I take your order now? Would you like to order now? Are you ready to order now? Have you had time to look at the menu yet? Could you give me a few more minutes? Can I have a few more minutes, please? Iʼd like a few more minutes. Iʼm not quite ready. I need a few more minutes. Iʼd like the roast beef please.

fried chicken

grilled salmon Iʼll have baked potatoes. Iʼd like Iʼll take Would you like anything to start? Would you like anything to begin with? Would you like an appetizer?

soup? a salad?

Certainly. Take your time. Of course. Donʼt hurry. Sure. Iʼll come back in a few minutes.

Iʼd like an 8 oz. steak please. Iʼll have a 12 oz. steak please. Can I please have the rack of lamb. Can I have the pork roast.

How would you like your steak done?

Rare, please. medium rare medium medium well well done.

We have a Greek, Italian, and Caesar salad, as well as a house salad.

in addition to a house salad We have a Greek, Italian, Caesar and house salad.

Iʼll have the house salad with oil and vinegar dressing.

Thousand Island dressing.

Italian dressing.

French dressing.

blue cheese dressing.

What do you suggest? What do you recommend? Whatʼs good? Any suggestions?

Would you like a beverage?

Would you like anything to drink? Will there be anything to drink?

The apple pie is my favorite. The chocolate mousse is delicious. The lemon cheesecake is wonderful. The strawberry tart is fantastic.

Iʼll have a large diet Coke.

a cup of coffee.

Just water, please.

Iʼll be right back with some hot rolls and butter. Iʼll be back in a minute with your water. Iʼll be back right away with your cutlery and napkins.

Okay. Iʼll try that. Iʼd like that. Iʼll order that.

Iʼll take that.


Everyday Dialogues Ordering Food 3. Expand Your Vocabulary ✎ Work with your partner. Fill in the chart below with as many food items as you can think of.

Appetizer - First Course

Entrée - Main Course

Side Dish

Dessert

Beverage

Ex. salad

steak

French fries

pie

coke


Everyday Dialogues Ordering Food 4. Dialogue Building ✎ Complete the dialogue below with the appropriate expressions. Waiter:

_________________________________________ now?

Customer:

_____________________________a few more minutes.

Waiter:

___________________________________________________________ .

(a few minutes later) Waiter:

____________________________________________ ?

Customer:

Yes. ____________________________________ please.

Waiter:

Would you like ____________________________ with

___________________________________________________________?

Customer:

What kind of potatoes do you have?

Waiter:

We have _____________________________________ .

Customer:

______________________________________________French fries please.

Waiter:

And how would you like your _______________ done?

Customer:

______________________________________________, please.

Waiter:

___________________________________________________________ ?

Customer:

Iʼll have a salad please.

Waiter:

We have Greek, Italian, and Caesar salad, as well a house salad.

Customer:

______________________________________________the house salad with

______________________________________________dressing.

_____________________________________________?

Customer:

_________________________________large diet Coke.

Waiter:

And would you like anything for dessert?

Waiter:

Customer:

What ________________________________________?

Waiter:

______________________________________________

Customer: Waiter:

Okay. ________________________________________________________ .

Customer:

Iʼll put your order in and _________________________ ______________________________________________ Thank you.


Everyday Dialogues Weekend Plans 1. Dialogue Reading Read the dialogue with your partner a few times. Take turns being each character. Practice your intonation and pronunciation.

Bill: Hi Amy. Itʼs Bill. Amy: Hi Bill. How are you doing? Bill: Not bad. Iʼm calling to talk about the weekend. Have you got any plans yet? Amy: No, not yet. What did you have in mind? Bill: How about going to a hockey game on Saturday night? Amy: I donʼt really feel like a hockey game. I did that last weekend.


Bill: Well then, what about going out for dinner?


Amy: Iʼd rather go to a movie. Bill: Okay. That sounds good. Do you want me to pick you up?

New Words List ✎

Amy: No. Thatʼs okay. I can meet you at the theater. Bill: Okay. Letʼs talk on Saturday morning and arrange the time. Amy: Great. Iʼll talk to you then. Bye. Bill: Bye.


How are you doing? How are you?

Howʼs it going?

Not bad. Pretty good. So so. ...continued on the next page


Everyday Dialogues Weekend Plans 2. Practice - continued ☑ Iʼm calling to talk about the weekend.

to find out about the weekend.

to see about the weekend.

What did you have in mind? What were you thinking about? Did you have any ideas?

How about going to a hockey game?

...playing golf?

...playing tennis? Would you like to go to a baseball game? Do you want to go to a bar and listen to some music?

What about going out for dinner?

...going to a concert?

I donʼt really feel like a hockey game. Iʼm not really in the mood for a hockey game. I donʼt really want to go to a hockey game.

Iʼd rather go to a movie. Iʼd prefer to go to a movie. Iʼd like to go to a movie instead.

That sounds good. That sounds fine. That sounds great.

Do you want me to pick you up? Should I pick you up? Should I come and get you?

No. Thatʼs okay. I can meet you at the theater. Thatʼs alright. Iʼll meet you at the theater. at the bar.

at the arena.

at the golf course.

at the tennis court.

at the concert hall. at the stadium.

Letʼs talk on Saturday and arrange the time. Iʼll call you on Saturday morning and we can decide what time to meet. Iʼll call on Saturday morning to make definite plans.

3. Vocabulary ✎ Match the activity with the location. ___1. play golf ___2. play tennis ___3. see a movie ___4. watch a hockey game ___5. watch a baseball game ___6. listen to music ___7. eat dinner

a. at the bar b. at the arena c. at the course d. at the restaurant e. at the court f. at the theater g. at the stadium


Everyday Dialogues Weekend Plans 4. Dialogue Building ✎ Complete the dialogue below with appropriate expressions.

Bill:

Hi Amy. Itʼs Bill.

Amy:

Hi Bill. ________________________________________________?

Bill:

___________________________. Iʼm calling _________________

___________________________. Have you got any plans yet?

Amy:

No, not yet. ____________________________________________?

Bill:

_______________________________________________________

______________________________ on Saturday night?

Amy:

______________________________________________________.

I did that last weekend.

Bill:

Well then, ______________________________________________

______________________________________________________?

Amy:

_______________________________________ go to a movie.

Bill:

Okay. __________________________________. ______________

______________________________________________________?

Amy:

No. ___________________________________________________.

_______________________________________________________

Bill:

Okay. __________________________________________________

Amy.

Great. Iʼll talk to you then. Bye.

Bill:

Bye.



Everyday Dialogues Returning an Item 1. Dialogue Reading Read the dialogue with your partner a few times. Take turns being each character. Practice your intonation and pronunciation.

Clerk: Can I help you? Customer: Yes. Iʼd like to return this jacket. Clerk: May I ask why youʼre returning it? Customer: I bought it for my son, but itʼs too small. Clerk: Do you have your receipt? Customer: Yes, here it is. Clerk: Iʼm sorry. This jacket was on sale. There are no refunds on sale items. You can exchange it for something else or we can give you a credit note.


Customer: Do you have the jacket in a larger size? Clerk: Let me check.... (a minute later) Iʼm afraid weʼre all sold out.

New Words List ✎

Customer: Okay, Iʼll take a credit note. How long is it good for? Clerk: Itʼs good for a year. Customer: Okay. Iʼll come back next week and see if I can find something else he might like.

2. Practice ☑ Work with your partner. Role-play the dialogue, substituting the different expressions below. Then reverse roles. Can I help you? May I help you? ...continued on the next page


Everyday Dialogues Returning an Item 2. Practice - continued ☑ Yes, Iʼd like to return this jacket. Yes, I want to return this jacket. this coat.

these pants.

May I ask why youʼre returning it? Can I ask why youʼre returning it? Could I ask why youʼre returning it? Is there something wrong with it?

I bought it for my son, but itʼs too small. my husband my daughter my friend.

Itʼs too small. It doesnʼt fit. He didnʼt like the color. She didnʼt like the style.

This jacket was on sale. This jacket was reduced.

There are no refunds on sale items. We donʼt give refunds if the items are on sale. We donʼt give you your money back if the item is on sale.

Do you have the jacket in a larger size?

a smaller size. in a different color.

Let me check. Let me see. Let me look.

How long is it good for? How long is it valid for? How long can I use it? When do I have to use it by?

Itʼs good for a year. Itʼs valid for a year. You have a year to use it.

Do you have your receipt? your bill sales slip

Iʼm afraid weʼre all sold out. Iʼm sorry. Weʼre all sold out. Iʼm sorry. We donʼt have any more.

3. Vocabulary ✎ Match the words or expressions on the left with the correct meaning on the right. ___1. return

a. available to buy

___2. receipt

b. trade

___3. on sale

c. give back

___4. check

d. no more available to buy

___5. refund

e. able to use

___6. exchange

f. bill, proof of purchase

___7. credit note

g. reduced price

___8. valid

h. give back money

___9. for sale

i. look for

___10. sold out

j. paper stating a certain value of merchandise a store owes you


Everyday Dialogues Returning an Item 4. Dialogue Building ✎ Complete the dialogue below with appropriate expressions.

Clerk:

_________________________________________________?

Customer:

Yes. _____________________________________________ .

Clerk:

_________________________________________why youʼre returning it?

Customer:

I bought it for ______________________________________

_________________________________________________ .

Do you have your __________________________________ ?

Clerk:

Customer:

Yes, here it is.

Clerk.:

Iʼm sorry. This jacket was_____________________________.

____________________________________________. You can exchange it for

something else or we can give you a credit note.

Customer:

Do you have the ____________________________________

_________________________________________________ ?

_________________________________________________ .

Clerk:

(a minute later) _________________________________________________ . Customer:

Okay, Iʼll take a credit note. ___________________________

_________________________________________________?

Itʼs ______________________________ for a year.

Clerk:

Customer:

Okay. Iʼll come back next week and see if I can find something else he

might like.



01 Everyday Dialogues

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