SAFETY MANAGEMENT SYSTEM
CTW 100 - SECTION A - AZ ZABIRAH - RAS AZZAWR SEGMENT 7 - DIRECT LINK TSO
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KINGDOM OF SAUDI ARABIA
(i) المملكة العربية السعودية
NORTH– SOUTH RAILWAY PROJECT
NSR
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الجنوب-مشروع سكة حديد الشمال نسر
CTW 100 - SECTION A - AZ ZABIRAH - RAS AZZAWR SEGMENT 7 - DIRECT LINK
SAFETY MANAGEMENT SYSTEM
TSO
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CTW 100 - SECTION A - AZ ZABIRAH - RAS AZZAWR SEGMENT 7 - DIRECT LINK TSO Drafted by : TSO
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Ref. : SMS 0606
Rev. : 0
Follow-up of document
VALIDATION OF DOCUMENT
NAME AND FUNCTION
Visa and date 09/10/06
Fabrice BARBEAU
Drafted by Checked by Approved by
HISTORY OF THE MODIFICATIONS
TSO
REV.
DRAFTED BY
DATE
0
Fabrice BARBEAU
09/10/06
OBJECT OF THE MODIFICATION Creation
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CONTENTS NSR............................................................................................................................................................................1 II. GENERAL ORGANIZATION..................................................................................................................................5
A. POLICY AND ENGAGEMENT............................................................................................................5 B. OBJECT, APPLICABILITY AND DELIMITATION OF WORK..............................................................6 C. REFERENCE DOCUMENTS..............................................................................................................6 D. LIST OF PARTIES..............................................................................................................................6
1. Contracting authority, Engineer and contractor...................................................................................6 2. Possible supplier...................................................................................................................................7 3. Further information..............................................................................................................................7 III. ORGANIZATIONS OF CONTROL AND SERVICE...............................................................................................7 IV. ORGANIZATION OF SAFETY..............................................................................................................................8
A. ORGANISATION CHART, AUTHORITIES AND RESPONSABILITIES OF THE MANAGEMENT TEAM...............................................................................................................................................8
1. Project Director....................................................................................................................................8 2. Project Manager...................................................................................................................................8 3. Deputy Project Manager.......................................................................................................................8 4. Safety Manager....................................................................................................................................9 5. Registered Safety Officer.....................................................................................................................9 6. Registered Environmental Control Officer (RECO)..........................................................................10 7. Site Safety Supervisor........................................................................................................................10 8. Lifting Supervisor..............................................................................................................................10 9. Rigger.................................................................................................................................................11 10. Signalman.........................................................................................................................................11 11. Crane operator..................................................................................................................................11 V. SAFE WORK PRATCICES..................................................................................................................................12 VI. SAFETY TRAINING.............................................................................................................................................12
A. OBJECTIVES :..................................................................................................................................12 B. COVERAGE :....................................................................................................................................12 C. SAFETY ORIENTATION COURSE (SOC) :......................................................................................13 D. CWC’S SAFETY ORIENTATION COURSE......................................................................................13 E. C1286’S SAFETY INDUCTION PROGRAM :....................................................................................13 F. EXTERNAL SAFETY COURSES :....................................................................................................13 VII. GROUP MEETINGS...........................................................................................................................................14
A. PURPOSE :.......................................................................................................................................14 B. OBJECTIVE :....................................................................................................................................14 VIII. SAFETY COMMITTEE......................................................................................................................................14
A. INSPECTION OF SITE......................................................................................................................14 B. INVESTIGATION OF ACCIDENTS, INCIDENCE OR DANGEROUS OCCURRENCE.....................14 C. ORGANISE PROMOTIONAL ACTIVITIES........................................................................................15 D. SAFETY RULES AND REGULATIONS............................................................................................15 E. MONTHLY SAFETY TALK................................................................................................................15 IX. SAFETY INSPECTIONS......................................................................................................................................15 X. TOOL BOX MEETINGS........................................................................................................................................15 TSO
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A. PURPOSE.........................................................................................................................................15 B. PARTICIPATION...............................................................................................................................15 C. FREQUENCY....................................................................................................................................15 D. PROCEDURE...................................................................................................................................16 E. TOPICS.............................................................................................................................................16 XI. INCIDENT INVESTIGATION AND ANALYSIS....................................................................................................16
A. OBJECTIVES :..................................................................................................................................16 B. TREATEMENT :................................................................................................................................16 C. REPORTING :...................................................................................................................................17 D. SAFETY COMMITTEE MANAGER...................................................................................................17 E. INCIDENT REPORT PROCEDURE..................................................................................................17 XII. IN-HOUSE SAFETY RULES AND REGULATIONS...........................................................................................17
A. RULES AND REGULATIONS...........................................................................................................17 B. PERSONNAL PROTECTIVE EQUIPMENT......................................................................................17 C. COLOUR OF SAFETY HELMET.......................................................................................................18 XIII. SAFETY PROMOTION......................................................................................................................................19 XIV. EVALUATION, SELECTION AND CONTROL OF SUB-CONTRACTOR........................................................19
A. OBJECTIVES :..................................................................................................................................19 B. COVERAGE :....................................................................................................................................19 XV. MAINTENANCE REGIMES FOR ALL CONSTRUCTION PLANT, EQUIPMENT AND TOOLS.......................21 XVI. HAZARD IDENTIFICATION AND RISK ASSESSMENT .................................................................................22
A. PROCESS.........................................................................................................................................22 XVII. IDENTIFICATION OF RISKS SPECIFIC TO MAIN WORK PROCESSES......................................................23 XVIII. EMERGENCY PREPAREDNESS ..................................................................................................................23
A. OBJECTIVES....................................................................................................................................23 B. COVERAGE .....................................................................................................................................23 C. FIRE EQUIPMENTS :.......................................................................................................................24 XIX. OCCUPATIONAL HEALTH..............................................................................................................................25 XX. LIST OF APPLICABLE PROCEDURES............................................................................................................25
A. CONTROL PLAN..............................................................................................................................26 B. CONTROLS ORGANIZATION..........................................................................................................26 C. NON-CONFORMITIES......................................................................................................................26 D. MAJOR WORK PROCESS FORM....................................................................................................28
NON-CONFORMITY SHEET No. :....................................................................................................36 E. TRANSMITTED ................................................................................................................................39 TRANSMITTED ...................................................................................................................................40 TRANSMITTED ...................................................................................................................................41 APPENDIX 1 – ORGANIZATION CHART APPENDIX 2 – SAFETY SHEET APPENDIX 3 - ACCIDENT / INCIDENT / DANGEROUS REPORT APPENDIX 4 - SAFE WORK PERMITS APPENDIX 5.1- NON-CONFORMITY SHEET APPENDIX 5.2- CORRECTIVE/PREVENTIVE ACTION SHEET APPENDIX 6 - PROCESS CONTROL SHEET TSO
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II. GENERAL ORGANIZATION A. POLICY AND ENGAGEMENT This policy applies to the Environmental aspects and Safety concerning the project …………….. The elements of the policy expressed by the Management of the Construction site are declined according to following points:
Adoption of a strategic vision by optimizing in a durable way the use of human, material and financial resources available.
Improvement of the quality of our products and services by regularly measuring the level of satisfaction of our customers to be able to satisfy in all circumstances their expressed and implicit needs.
The satisfaction of our partners by permanently adapting to current and future expectations of our customers, collaborators, board of trustees and public bodies.
The involvement and training of the collaborators to give them in a targeted way increasing responsibility and continuous training.
Ensure the Environmental protection, health and safety of our employees by protecting their working station and by developing a methods and procedures respectful of the environment.
Foster continuous innovation and improvement by means of the external and internal audits while reviewing the system of management of quality, environment, hygiene and safety, and the processes of work.
Project Director,
TSO
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B. OBJECT, APPLICABILITY AND DELIMITATION OF WORK ……………………………………
The direction of the construction site ensures the respect of this S.M.S. This plan defines all the elements of organization contributing to the respect of safety and makes reference to the general procedures, procedures specific, process or instructions of building site. C. REFERENCE DOCUMENTS Contract documents
STTSO documents
The form of tender with attachments
Quality Manual Management (QMM)
The particular conditions and appendices
Safety Management Manual (SMM)
The specifications (the particular specification with appendices, the general specification with appendices, design criteria and performance specification, the materials and workmanship specifications and, the drawing and CAD standard)
Processus Generales and specifiques procedures
D. LIST OF PARTIES
1. Contracting authority, Engineer and contractor Nom
Adresse
Représentant
Coordonnées
Contracting authority
: :
Engineer
: :
Contractor
:
TSO
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2. Possible supplier Refer to the Project Quality Manual
3. Further information Beginning of work : ……… Period of execution
End of work : …………….. Day : ……………….
Schedules of work
Night : Only in exceptional circumstances Average : …
manpower Staging Area
Maximum : … ….
Office
……
Work Site
…….
III. ORGANIZATIONS OF CONTROL AND SERVICE
Address
Contact
Phone/Fax
MINISTRY OF MANPOWER
: :
QC SERVICES
: :
INSPECTION SERVICES
: :
HEALTH CHECK PROVIDER
: :
TSO
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IV. ORGANIZATION OF SAFETY A. ORGANISATION CHART, AUTHORITIES AND RESPONSABILITIES OF THE MANAGEMENT TEAM
Project Director
Deputy Project Manager
Project Manager
Safety Manager
Registered Safety Officer RSO
Works Train Safety Team
Storage aera Safety Team
Lifting operation Safety team
Laying track Safety Team
Site Instalaltion Manager
Registered Environnemental Control Officer RECO
Registered Safety Officer RSO
Registered Safety Officer RSO
Registered Safety Officer RSO
Site Safety Supervisors
1. Project Director The project Director has full responsibility for the implementation and execution of the project environmental, health, safety and fire prevention programme in all areas under his control.
2. Project Manager The Project Manager has the responsibility of assisting the Project Director in the implementation and execution of the project environmental, health, safety and fire prevention programme in all areas under his control
3. Deputy Project Manager The Deputy Project Manager has the responsibility of assisting the Project Manager in the implementation and execution of the project environmental, health, safety and fire prevention programme in all areas under his control
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4. Safety Manager The Safety Manager reports directly to the Project Director and is in charge of the definition and application of the on Site Safety Management System. He is overall responsible for the general safety. His responsibility includes :
Setting up the safety organisation. Particularly he draws up the Site Safety Plan and the associated procedures. Ensuring that suitably qualified Registered Safety Officers (RSO) are employed. Ensuring that suitably qualified Registered Environmental Control Officers (RECO) are employed. Ensuring that suitably experienced Site Safety Supervisors (SSS) are employed. Ensuring compliance with applicable Health and Safety legislation NSR requirements. Liaising with Publics Bodies on site safety matters generally. Liaising an co-ordinating in terms of safety matters, including safety meetings, inspections and other relevant matters pertaining to safety where necessary. Establishing emergency preparedness procedures in collaboration with Police, Fire and Emergency Medical Services. Ensuring that reviews, audits and safety training are ongoing. Supervising the hazard identification system. Act as Secretary to the Safety Committee and assist it.
5. Registered Safety Officer
TSO
Advice the occupier, Project Manager or any other person in-charge of the worksite on the measures to be taken in the interest of Safety and Health of the persons employed therein ; with the approval of such occupier, Project Manager or person implement such measures.
Inspect the worksite personally or direct his assistant to inspect the worksite on his behalf to determine whether there is any machinery, plant, equipment, appliance, process or any description of manual labour used in the worksite which is of such nature that is liable to cause risk or bodily injury to any person working or employed in the worksite.
Discuss the findings of his inspection with the Supervisor employed in the worksite who is in charge of the machinery, plant, equipment, appliance, process or manual labour and report such findings to the occupier, Project Manager or any person in charge of the worksite.
Assist the Supervisor in investigating into any accident which took place within the worksite arising from the use of such machinery, plant, equipment, appliance or manual labour and check the Supervisor’s report thereon and the action taken to remove the cause or causes of such accident.
Investigate into every fatal accident and dangerous occurrence which took place within the worksite and any industrial disease contracted in the worksite.
Submit a comprehensive accident report to Ministry of Manpower within 2 working days in the event of accidents. A copy of the report shall be submitted to the Engineer for his information.
In the interest of Safety & Health of the persons employed in the worksite, advise the occupier of the worksite on the specifications :
for any repair or alteration to be made to the worksite or any extension thereon ; and
of any new machinery, plant, equipment or appliance to be installed or used in the worksite ;
Act as Secretary to the Group level Safety Committee (Safety Group) and assist the Group level Chairman in planning and directing the function of the Safety Group.
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6. Registered Environmental Control Officer (RECO) The Registered Environmental control officer is to ensure the construction site is free of environmental health hazards. The RECO reports to the Safety Manager.
The RECO is responsible for :
Preparing & submitting a Site Environmental Control Programme in accordance to the prescribed format to the occupier of the construction site at least three weeks before work commences on the worksite.
Advising the occupier, Project Management via the Safety Manager or any other person in charge of the worksite on what needs to be done for conditions/situations which cause environmental health problems or are likely to cause environmental health problems.
Implementing such measures, with approval of such occupier.
Inspecting the worksite to ensure all facilities and equipment relevant to the maintenance of environmental health are in proper working condition and do not pose any environmental health hazard.
Pointing out and discussing environmental health irregularities such as mosquito and fly breeding, rodent infestation, noise/dust/smoke/water pollution, poor housekeeping, earth littering, poor refuse management, poor maintenance of sanitary facilities, etc. with the occupier of the construction site and recommend measures to rectify such irregularities.
Attending to all feedback on such irregularities and inform the occupier of the construction site accordingly.
Reporting and submitting a site Environmental Control Report in accordance to the prescribed format to the occupier of the construction site once every fortnight, on the 1st and 15th of the month.
Assisting the authorities to investigate outbreaks of infectious, vector-borne or food-borne diseases on the construction site.
Organising campaigns, training courses and other activities to develop and sustain the interest of workers in maintaining good environmental health standards in the construction site.
7. Site Safety Supervisor
Ensure that the provision of the Act and any regulation made there under are complied with ;
Promote the safe conduct of the work generally within the worksite ;
Inspecting and rectifying any unsafe place of work.
Correcting any practice.
Check sub-contractor’s work to ensure compliance with the Act and any regulations made under.
Liaison with sub-contractor’s Safety Supervisor with respect to Safety of work undertaken by subcontractors.
Moreover the SSS are competent to assist in the duties of the RSO.
8. Lifting Supervisor
TSO
Co-ordinates all lifting activities.
Ensure that only registered crane operators, appointed rigger & signalman participate in any lifting operation.
Verify the crane operator checking and inspect the lifting gears/tackles is in its safe working condition before starting work.
Check when manual signal is used, the signalman is within 24 meters and has a clear & unobstructed view of the lifting operation. 13/02/2012
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Use an audible signal communication system if the above statement is not complied. (E.g. walky talkie, handphone).
Take measures to ensure safe lifting operation and rectify any unsatisfactory or unsafe condition reported.
Ensure that receptacle is used when lifting any loose load to prevent the load or part of it falling out during the lifting operation.
Check the lifting gears/tackles every 3 months to ensure their safe working condition and colour it according to the coloured code.
Monitor and ensure that the mechanics carries out the maintenance for the crane every 3 months.
Responsible for the safety of all lifting operation.
9. Rigger
Ensure that the load to be lifted is secure, stable and balanced.
Report any defect in the lifting gears/tackles to the Lifting Supervisor.
10. Signalman
Responsible for all signalling used in the lifting operation.
Give correct and clear signals to guide the crane operator in the manoeuvre of the load safely to its destination.
Reports any unsatisfactory or unsafe condition to the Lifting Supervisor.
11. Crane operator
TSO
The person who operate the crane to handle the load shall be
Over 18 years of age
Medically fit in terms of eye sight/with or without glasses, hearing, reflexes and mental stability.
Possessing physical qualities of height and stature suitable for crane operation
Trained adequately in general operation of cranes and in the type of crane he is operating. He shall be trained to judge distances, heights and clearances. He shall posses the required driving licence from competent authority if he is driving the crane on public roads. He shall also posses a certificate of registration as a crane operator.
Expressly authorised to operate the crane
Capable of conducting routine check on the crane to ensure it is ready and safe for operation.
Familiar with standard crane operation signals and be conversant with the duties of the signaller and/or rigger.
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V. SAFE WORK PRATCICES STTSO will establish and maintain detailed procedures to ensure that safe work practices are followed. These procedures shall incorporate instructions stated in the relevant standards, codes and statutory regulations. STTSO will establish a list of all statutory requirements and establish a procedure to update this listing. All safety critical activities are identified in the risk analysis report. Before commencement of work, STTSO prepare Permit-to-work for each routine high risk work activity. (Cf. Risk analysis report) Objectives : • • •
To eliminate unsafe acts To prevent accidents by reducing excessive risk taking To serve as training material and checklist for supervisors on specific operation
Coverage : • • • • • • • • • • • • • • • •
Electrical works Housekeeping Manual handling Lifting operation by cranes Fire prevention Cables laying and trackside installation Hot work Working at height Welding and cutting Works train and construction vehicle rules Flash-butt welding Thermit welding Code of conduct for working near utilities Co-ordination of hazardous work Use of safety helmets Lock-out / tag Out for construction equipment
VI. SAFETY TRAINING A procedure is established to ensure that all personnel in particular new personnel or personnel transferred to new assignments are given proper safety training relevant to their duties. A detailed list is established to identify the workers who have attended the Course with their names and card numbers and Training for specific activities. A. OBJECTIVES : • • • •
To ensure all employees understand the safety requirements in the work site To ensure minimum unsafe acts at work site To enable workers to identify unsafe conditions To comply with factories act, or other local legislation and the consortium’s In-house Safety Rules and Regulations B. COVERAGE :
• • • TSO
Ministry of Manpower’s safety orientation course Civil and Track Works Contract, CTW’s safety orientation course External safety courses 13/02/2012
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C. SAFETY ORIENTATION COURSE (SOC) : All workers regardless of nationality at the work site must complete this course. This course is conducted in English Those employees without the certificate will not be allowed into the site. A copy of the SOC certificate of every employee must be submitted to the safety section of CTW before start of work. D. CWC’S SAFETY ORIENTATION COURSE This training is conducted for workers by CTW’s before they start work. The workers are brought around on a site tour and the classroom briefing The orientation may consist of : • • • • • • • •
General safety rules and regulations, Personal protective equipment, Housekeeping, Accident reporting, Emergency evacuation procedures, Permit-to-work system, Common safety signs, Other safety regulations, etc.
E. C1286’S SAFETY INDUCTION PROGRAM : Respective group safety personnel will conduct this form of training at CTW site offices at periodic intervals. With the knowledge gained, workers can work more safety and prevent unsafe acts. Safety personnel will conduct the training or safety officer will train the supervisors. Then supervisors should brief the employees. Respective group safety section to maintain records of all the training’s conducted for CTW’s employees. Training topics will be more relevant to work scope of CTW. Other safety training may also be given from time to time upon necessary. F. EXTERNAL SAFETY COURSES : “Construction safety course for project managers” is designed for managers and engineers who are involved in Project management (statutory). “Training course for safety committees members” gives the participants a full picture of their duties and responsibilities in accident prevention (statutory – optional). First-aider must have the industrial first aid course certificate (statutory). Safety instruction course for lifting supervisors would help the supervisors to co-ordinate better with the crane operator and carry out safe methods of lifting. All lifting supervisors must attend this course (statutory). “Forklift Driver’s Training Course” for any person who drives or operates a forklift at the site. Training Records All safety trainings will be recorded by the Safety Department. TSO
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VII. GROUP MEETINGS STTSO will establish a communication system among managers, supervisory personnel, safety personnel, workers and sub-contractors. The communication system shall consist of the co-ordination meeting, safety committee meeting, tool box meeting… A. PURPOSE :
To serve as an avenue for discussion on remedies for hazards.
To update on technological advance in terms of safety.
To ensure an effective site safety committee meeting.
To comply with factories (safety committee) regulation. B. OBJECTIVE :
Group meetings are an important method of successful supervisor – employee communications by making effective use of communication time by allowing employee participation and providing equal exposure to vital information. These meetings can also help to create a co-operative communication climate, encourage team sprit, and enhance the supervisor’s leadership role.
VIII.
SAFETY COMMITTEE
Chairman
Composition of the Site Safety Committee : The Site Safety Committee shall carry out the following functions :
Secretary
Contractor’s member
Sub-contractor’s member
Others
A. INSPECTION OF SITE • The Chairman will lead the Committee to inspect the Site at least one week before each month’s meeting to see if there is anything prejudicial to the safety and health of the persons employed therein; and immediately after any accident or dangerous occurrence that has taken place within the Site. • Following the inspection, the Registered Safety Officer shall furnish a status report to the Committee at the month’s meeting to discuss the observations made by members during the inspection. B. INVESTIGATION OF ACCIDENTS, INCIDENCE OR DANGEROUS OCCURRENCE • The Registered Safety Officer will furnish the Chairman and the Engineer with a report of the findings of his investigation into any accident, incident, dangerous occurrence or near miss which took place within the Site. The Chairman shall thereafter convene a meeting with the Site Safety Committee to discuss the report. A standard form of the “Accident/Incident/ Dangerous Report” is provided in -Appendix 3. TSO
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• The Committee will discuss the cause of the accident, incident, dangerous occurrence or near miss and recommend measures to be taken to prevent a recurrence of such accident or dangerous occurrence. C. ORGANISE PROMOTIONAL ACTIVITIES • STTSO, through the Site Safety Committee, will participate or organise its own contest, competition or other activity held to promote the safe conduct of work in the Site. D. SAFETY RULES AND REGULATIONS • The Site Safety Committee will prepare a set of rules and regulations which will promote the safety, health and welfare of the workmen. • STTSO display a copy of these rules and regulations on Site, translated into languages which the workers can understand. E. MONTHLY SAFETY TALK • At the monthly meeting, one of the members of the Site Safety Committee will give a talk on safety and health at work on the Site, and the talk will be followed by a discussion by the Committee. • The Chairman, will appoint the Registered Safety Officer and the Site Safety Supervisors to conduct daily “tool box” meetings to the workforce so as to promote the safety and health of workers on the Site and for the guidance of the persons employed therein. • STTSO will ensure that all major decisions and actions proposed by the meetings are effectively communicated for implementation. • STTSO will keep records of all matters discussed and decisions made at each meeting, records of Site inspections performed, register of work permits issued, records of attendance of participants.
IX. SAFETY INSPECTIONS STTSO have established a procedure to carry out internal safety inspection at least once per month and/or per critical site activities.
X. TOOL BOX MEETINGS A. PURPOSE Tool Box Meetings are held daily before work commences and will be conducted by the STTSO Safety Supervisor or by the sub-contractor’s Safety Supervisors / foremen as deemed appropriate by the Registered Safety Officer. Workers will be briefed on the day’s activities, the safety precautions to be observed, the safe work practices to be followed, and each individual’s PPE will be checked as to its suitability, and its correct use explained where necessary. B. PARTICIPATION All employees under the control of individual sub-contractor or supervisor are required to attend C. FREQUENCY Supervisor, sub-contractor shall conduct the meeting everyday and record the minutes at least once a week or whenever required. Management can also call the meeting whenever required. TSO
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D. PROCEDURE
To arrange for the employees to gather at scheduled time
To inform the site safety officer or safety manager before commencement of the meeting.
Workers should be encourager to bring up hazard, and unsafe conditions present at the work area during the meeting.
To constantly train workers on safe work procedures
To educate the employees in order to prevent accidents
To inform employees about the proceedings of the site safety committee meeting
To keep a record of the date, time, attendance of the participants and the details of the meeting at least once in a week
The meeting shall be at least 10 minutes and not to exceed 20 minutes
One or some of the suggested topics may be propagated or discussed E. TOPICS • Safety rules and regulations • Safety work practices • Review of recent accident(s) at sites / review of site safety committee meeting • Case study of accidents from newspaper or other sources • Highlighting the hazards existing at the present stage of work and preventive measures • Safety promotional activities
XI. INCIDENT INVESTIGATION AND ANALYSIS A. OBJECTIVES : It is the duty of all employees to report any accident occurred in the worksite to the management regardless of whether the injury is serious or minor. This is to ensure that remedial measures are taken immediately to prevent the re-occurrence of the similar accident in future. B. TREATEMENT : The injured must be attended to proper first aid treatment or medical examination from the registered doctor. The trained and qualified first aider shall assist in the first aid treatment before sending the injured workman to clinic/hospital.
TSO
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C. REPORTING : After receiving medical attention, the injured workman shall inform his/her immediate superior within 24 hours from the accident happened either through writing or with the following data for investigation purposes : • • • • • • •
Date and time of accident, Place of accident took place, Brief description of accident, Part of body injured, Witness of the accident, if any, Duration of medical leave, if any, Contact telephone number if medical leave more than 3 days.
D. SAFETY COMMITTEE MANAGER He shall comment on the accident case and if necessary he may call for a board of enquiry for further investigation to the accident. E. INCIDENT REPORT PROCEDURE Refer to Appendix n° 3
XII. IN-HOUSE SAFETY RULES AND REGULATIONS A. RULES AND REGULATIONS STTSO will establish a set of in-house safety rules and regulations which give clear instructions to personnel on how to carry out critical activities on the Site. These rules and regulations will be based on past experiences, industry codes and standards, legislation and the Authority’s rules on working on the transits. The Contractor’s in-house rules and regulations will include: •
Safe operation of construction equipment,
•
Safe handling of materials,
•
Supply and use of personal protective equipment,
•
Reporting of hazards and incidents; and sub-standard practices,
•
Maintenance of Construction Equipment,
•
Cleanliness of the workplace.
B. PERSONNAL PROTECTIVE EQUIPMENT STTSO will provide :
TSO
•
safety helmets,
•
safety shoes/boots,
•
safety belts,
•
high visibility vests
•
Eye protection
•
face shields compatible with safety helmets
•
portable screens
•
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C. COLOUR OF SAFETY HELMET Personnel Contractor’s site agents and foremen Sub-contractors and supervisory staff of contractors Registered safety officers, safety supervisors Lifting supervisors Riggers * Signallers * All other workers
Coulor of safety Helmet White red stripe sub- Yellow with red stripe Blue Brown Red Yellow Yellow
* In addition to the helmet colour codes, riggers and signalman will be provided with red reflective vest and identification tags.
TSO
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XIII.
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SAFETY PROMOTION
STTSO will develop a safety promotional programme to demonstrate his commitment to advancing the safety culture at the Site and reinforcing the concept that safety and construction are inseparable. The programme will enhance personal safety awareness and influence all attitudes and behaviour of all personnel on health, safety and welfare. The programme will consist of general promotional activities which are carried out as part of a day-to-day activity and high impact promotion activities which are carried out as a campaign to reinforce a particular safety point at the Site. STTSO will organise a minimum of two safety campaigns for each calendar year. Promotional materials and activities will include the following: •
Display of safety policy on the site notice board,
•
Display of accident statistics,
•
Safety talks or screening of videos on safety in appropriate workers’ languages,
•
Display of signs, poster or other visual material, aimed at increasing safety awareness or to draw attention to particular safety issues,
•
The issue of safety handbooks or brochures aimed at increasing safety awareness.
STTSO will provide, erect, maintain and finally remove when ordered, an Accident Statistics Board 3m x 2m in size written boldly in English, the content of which will include, at least, the following : •
Date,
•
Total man hours Worked,
•
Total lost-time Accidents,
•
Total fatalities,
•
Total crane collapses,
•
Frequency Rate,
•
Severity Rate.
The Board will be erected at the main entrance to the Site and STTSO will be responsible for ensuring that the statistics are updated daily to reflect the status of the safety performance at the Site. STTSO will develop a procedure to recognise acknowledge good safety performance by individuals and teams.
XIV.
EVALUATION, SELECTION AND CONTROL OF SUB-CONTRACTOR A. OBJECTIVES :
To ensure that contractors are fully aware of their safety obligations.
To ensure that only contractors who can meet the consortium’s safety requirement are employed in our project site. B. COVERAGE :
Evaluation of sub-contractors
Selection criteria
Effective control
TSO
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STTSO will be responsible for ensuring his sub-contractors good safety performance. STTSO will : •
Establish an effective ongoing programme that uses specific safety performance criteria for evaluation of sub-contractors,
•
Stipulate safety performance in the contractual agreements between STTSO and sub-contractors,
•
Conduct meetings before bid submission to address specific safety requirements,
•
Include site specific safety, health and welfare requirements in bid packages,
•
Request safety and health information from each prospective sub-contractor and evaluate it during the selection process,
•
Establish specific training requirements for sub-contractors,
•
Conduct pre-job meetings to address job safety expectation;
•
Require formal sub-contractor safety orientations for all new employees at the Site;
•
Review the safety performance of sub-contractors (Accomplishment of last safety programme (if any), awards received from authorities and other agencies (if any), to submit monthly safety report on or before 5th day of each month to the safety department. Report format will be issued prior to the work commencement),
•
Maintain records of all sub-contractors in particular items related to legislative requirements. These will include incident reports, inspection reports, minutes of Safety Committee Meetings and safety statistics.
XV.MAINTENANCE REGIMES FOR ALL CONSTRUCTION PLANT, EQUIPMENT AND TOOLS STTSO will implement a preventive maintenance programme to ensure that all plant, equipment and tools used on Site, including hand held electrical tools and temporary wiring, is properly maintained and where appropriate, all safeguards and devices to protect workers will be fitted and maintained in an efficient working order. All the statutory maintenance and testing requirements for all plant on Site and integrate this requirement will be identify in the preventive maintenance programme. To fulfil the requirement of the foregoing, STTSO will ensure that: •
inspections of all plant, equipment and tools are held at predetermined and regular intervals,
•
defects and material deficiencies identified are reported to the Technical manager, the appropriate subcontractors and the Engineer,
•
corrective action is taken in an effective and timely manner,
•
Job-made or modified tools of any kind will not be used on site.
The maintenance programme will also include plant, equipment and tools of all sub-contractors.
TSO
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Star XVI.
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t HAZARD IDENTIFICATION AND RISK ASSESSMENT art A. PROCESS
jkopj pojopjk opStart
a)
art
Assessment of Initial Risk
Work procedure identification Standard or specific
ar SSart
art
Analysis of work process limitations
art Identification of potantial hazards
Risk estimate
Assessment of residual risk
Risk evaluation
Have additional risk been created
Yes Inspection and checking : control process
Is work process safe ?
No
Can risk be reduced by modifying the work process
Yes
Modify work process
Yes Risk reduction
No No Can risk be reduced by adapting the work environment
Yes
Adapt work environment
No
Can risk be reduced by technical measures
Yes Risk reduction
No
Yes
Yes
Modification Re-design
Risk reduction
No Define improvements required
TSO
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XVII.
REV. : 0
IDENTIFICATION OF RISKS SPECIFIC TO MAIN WORK PROCESSES.
Work process
Data Examination
Activity
Methods
Identify inherent Risks
Work process safety sheet
Regulatory requirements
Human and Physical Resources
Human Factor
Concurrent activity
Organisational Factors
Technical Factors
Identify Interference Risks
Preventive Measures
Risk Analysis report
Example of task form : Cf. Appendix 2
XVIII. EMERGENCY PREPAREDNESS A. OBJECTIVES STTSO will establish an emergency plan to respond effectively to emergency situations on the Site to include, but not be limited to, fire, flooding, major incident occurrence, security alert. B. COVERAGE The emergency plan will :
TSO
•
establish evacuation procedures,
•
assign responsibilities to specific individuals,
•
provide notification to the Authority and outside agencies such as Civil Defence,
•
establish means of communication,
•
assign locations for emergency centres,
•
provide in-house emergency responses,
•
Include Site Security and Controlled Access. 13/02/2012
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C. FIRE EQUIPMENTS : The means of immediate fight against fire (extinguishers) have to be accessible without obstacle. The information developed will be documented and communicated as appropriate within the Site to ensure that the Site organisation can respond to emergency situations. STTSO will establish a programme of training, drills and exercises to test and evaluate the preparedness for emergency actions. STTSO will, once every six months, organise role playing emergency exercises based on likely site scenarii in which the key site personnel work through their emergency response roles. The Authority’s Safety Department will be invited to this exercise as an observer.
TSO
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XIX.
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OCCUPATIONAL HEALTH
STTSO will plan and implement occupational health programmes on hearing conservation and respiratory protection. In addition, programmes for the prevention of industrial dermatitis and work-related back injuries and strains shall be documented and implemented. STTSO will provide education and training to all workers on the relevant health hazards, safe work practices and proper use of PPE.
XX.LIST OF APPLICABLE PROCEDURES Documents General S.M.S
Status Available and & applicable
Exists to adapt
To be Reference created
Associated Process (cf. S.M.M)
S.M.S rév. Contractual follow-up of the business A and the realization of the works
Record Control
PRO 4011
Piloting and planning
Non-conformity reporting
PRO 4006
Survey and measuring
Preventive and corrective action
PRO 4007
Piloting and planning
Documents Gestion
Etat Available and & applicable
Exists to adapt
To be Reference created
Associated Process
Inspections of Work Area
PRO 7001
Contractual follow-up of the business and the realization of the works
Internal audits
PRO 4008
Survey and measuring
Maintenance and control of lifting and handling equipements Maintenance of electrical équipements and extinguishers
Management of equipments and infrastructures
Management of equipments and infrastructures
Control of mechanical tools
PRO 7008
Management of equipments and infrastructures
Traceability and control of lifting accessories
PRO 7011
Management of equipments and infrastructures
Noise control
Site installations
TSO
Contractual follow-up of the business and the realization of the works Plans
Contractual follow-up of the business and the realization of the works
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A. CONTROL PLAN The control plan will verify the effective implementation and it confers unity to the requirement of:
S.M.S.
Relevant procedures. B. CONTROLS ORGANIZATION Safety controls
Controls by the Customer
Controls by ST-TSO and its partners
Auto control (1 )
Internal control(2 )
External control(3 )
Controls by STTSO and its partners : (1) Auto control : Control realised by the workers or Quality controllers (2) Internal control : Control realised by the Safety Manager or the Safety Officer, on each stage of the project (3) External control : assistance realised by a Safety Manager, external of this project (refer to Appendix 6 of this document) Control by the Customer : control realised by the Construction Manager, Technical Manager, Commercial Manager or its representatives for each stage of the project (construction, design, purchases, …) C. NON-CONFORMITIES The Safety non-conformity as well as corrective and/or preventive action forms will be forwarded in conformance to the Quality System of the company (Cf. PRO 4006 and PRO 4007).
TSO
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Quality, Environment and Safety Divisions
International Project Division
DIVISION MANAGER
DIVISION MANAGER
REV. : 0 Appendix 1 Contracting Authorities
Engineering Office ENGINEERING OFFICE MANAGER
PROJECT DIRECTOR Others Contractors
Local Authorities QUALITY MANAGER
E.H.S.E. MANAGER
CONSTRUCTION MANAGER
TECHNICAL MANAGER
COMMERCIAL MANAGER
AC QUALITY SUPERVISORIN SPECTOR
QUALITYE.H .S. SUPERVISOR INSPECTORS
AC
TRACK SUPERVISOR AC
Define improvements required
SURVEYOR
PROCUREMENT OFFICER P.E.
AC ACCOUNTING
THIRD RAIL SUPERVISOR AC
DESIGN ENGINEER
L.E.W.
PLANNING ENGINEER
Licensed Surveyor
BALLAST SUPERVISOR AC MACHINE OFFICEREQ UIPMENT SUPERVISOR AC
TSO
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External Links
Hierarchical Links
Functional Links
AC
Auto-Control
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APPENDIX N° 2 – SAMPLE WORK PROCESS SAFETY SHEET
D.
MAJOR WORK PROCESS FORM
Project : CTW 100 (a) FICHE N° 1
Work to be executed
Equipment used
Personnel in charge of execution Risks
Preventive Measures Data Record
TSO
Works in Staging Area : - Receiving materials - Unloading - Storage, re-loading - Various materials and equipments -
Delivery Vehicles Forklift Lifting Implements Containers Tip / Bin
-
Certified Forklift Operator. Lifting Supervisor
- Dropped Materials - Fall - Stock - Bruising - Traumas from manual handling - Overturning of equipment. - Regular check on lifting equipment - Use appropriate lifting device for load. - Reversing Horn. - Marking of storage zones. - MOM certified operators - Lifting Supervisor
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APPENDIX N° 3 “ACCIDENT / INCIDENT / DANGEROUS REPORT”
ACCIDENT OCCURRENCE REPORT FORM Name of Main Contractor :
Page 1 of 6 Report Ref. No :
PART A (Type of Accident) Major Accident (MOM reportable)
Minor Accident (Non MOM Reportable)
LTA Staff Injury
Public Member Injury
PART B (Details of Accident) PROJECT
:
EXACT LOCATION
:
CONTRACT
:
OCCURRENCE DATE :
OCCURRENCE TIME :
REPORTED DATE
REPORTED TIME
:
:
PART C (Details of Injured Person) NAME
:
EMPLOYER :
DATE OF BIRTH
:
NRIC/WORK PERMIT NO :
GENDER
:
DESIGNATION :
CITIZENSHIP
:
DATE JOINED SERVICE :
RACE
:
PREVIOUS INDUSTRY EXPERIENCE & DESIGNATION :
MARITAL STATUS : EMPLOYEE SENT TO :
First Aid
Home
Private Doctor
Hospital :
(hospital name)
Polyclinic :
(polyclinic name)
PART D (Lost time) Estimated (if actual mandays lost is not available) 3 days or lesser
More than 3 days
Hospitalised more than 24 hours
Immediate return to work
First aid given only
Hospital referral
Actual State actual no. of mandays lost : Period of Medical Leave
TSO
:
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ACCIDENT OCCURRENCE REPORT FORM
Page 2 of 6
PART E (Details of Injury)
Use the following codes : Nature of Injury
Injured Bodypart
ABR AMP ASP BCC BN(C) BN(H) CCS DEATH DIS ELECT EYE FG FT FZ HEAT LC NID NUMB PERM PS PSN PW RDT SKIN SS TOOTH OTHER NA
BODY FEET HAND HEAD LOWER TORSO UPPER NA
: Abrasions/scratches : Amputation : Asphyxia/Drowning : Bruises/Crushing/Contusions : Chemical Burns : Heat Burns : Concussion/Internal Injury : Fatality : Dislocation : Effects of Electricity : Eye Injury : Faint/Giddy : Fracture : Freezing/Frostbite/Hypothermia : Heat stress and strain : Laceration/cut : Noise Induced Deafness : Numbness : Permanent Disability : Physical Shock : Poisoning : Puncture wound : Effects of radiation : Dermatitis/Skin disease : Sprain/strain : Tooth Injury : Other Injury : Not applicable
Nature of Injury
TSO
Injured Bodypart
: Injury linked to entire body : Feet/Toes : Hand/Fingers : Head/Face/Neck : Lower Limbs (Legs) : Shoulder to Groin/Hip : Upper Limbs (Arms) : Not Applicable
Exact description (state Left/Right bodypart)
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ACCIDENT OCCURRENCE REPORT FORM
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Page 3 of 6
PART F (Description of Accident)
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ACCIDENT OCCURRENCE REPORT FORM
Page 4 of 6
PART G (Causes of Accident) (1) Direct Causes (i) Unsafe Conditions Absence of safety means Dressing/apparel hazard High temperature hazard Inadequate guarding Inadequate/improper PPE Inadequate warning system Noise hazard Poor housekeeping Unsound structure No unsafe condition Remarks :
(ii) Unsafe Practice Careless/reckless Driving error Horseplay Improper/wrong use of bodypart Improper/unsafe lifting/carrying Taking improper/unsafe position or posture Making safety devices inoperative Operating/working at unsafe speed Tampering with equipment in motion Using proper equipment un-safely Wrong working methods Unsafe condition Remarks :
Congestion/restricted action Environmental hazard (gas/dust/smoke) Hazardous arrangement Inadequate illumination Inadequate ventilation Improper/faulty equipment Presence of fire/explosion hazard Radiation hazard Others (key details into ‘Remarks’)
Disregard instructions Failure to secure/warn Under influence of alcohol/drugs Improper/unsafe use of equipment/materials Improper use or fail to use PPE Intentional motive Not paying attention Operating working without authority Unsafe loading/mixing/placing Using improper/unsafe equipment Others (key details into ‘Remarks’)
(2) Root Causes (i) Work Factors Lack of co-ordination/communication Inadequate equipment being used Inadequate/lack of supervision Pressure from external influence Wear and tear No work factors Remarks :
TSO
Inadequate/lack of engineering Inadequate/lack of maintenance Inadequate/lack or work procedures Poor selection/placement Others (key details into ‘Remarks’)
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(3) Weakness of Safety Management System Safety policy Safety training Incident investigation and analysis Safety promotion Safety inspections Hazard analysis Emergency preparedness Occupational health programs Remarks :
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ACCIDENT OCCURRENCE REPORT FORM (ii) Human Factors Foul play Inadequate capability Improper or lack of motivation/interest Lack of knowledge Lack of training Not qualified Non human factors Remarks :
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Page 5 of 6
Fatigue/stress Illness Improper assignment of personnel Lack of skill Needs conflicting with safety Unsafe attitude Others (key details into ‘Remarks’)
Safe work practices Group meetings In-house safety rules and regulations Evaluation, selection and control of SC Maintenance regime for all machinery Control of movement and use of hazardous substances and materials Not applicable
PART H (Corrective Action Taken)
TSO
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ACCIDENT OCCURRENCE REPORT FORM
Page 6 of 6
PART I (Details of Investigating Person) NAME
:
DESIGNATION : COMPANY
:
TEL
:
DATE :
SIGN :
DATE :
SIGN :
DATE :
SIGN :
PART J (Reviewed By) NAME
:
DESIGNATION : COMPANY
:
TEL
:
PART K (Form Completed By) NAME
:
DESIGNATION : COMPANY
:
TEL
:
TSO
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APPENDIX 4 SAFE WORK PERMIT
Serial No................................. Expires at 23.59 Hours Date Time On Day of Issue This permit is valid only for the day, time and period stated above. The conditions of issue must be complied with throughout the duration of the work. This permit may be withdrawn at any time. You are responsible for the copy of this permit and must produce it on request. LOCATION Specific Work To Be Performed ……………………………………………………………………………………………………… Does other work in the area present a hazard to this job? ........................................................................................................................................... SAFETY APPROVAL Conditions of Issue which must be observed.
I have read the conditions relating to the work to be performed. I fully understand the nature of the work required. Signed ......................................
Position .........................................................
Date
Time
.....................................
.........................................................
PERMIT AUTHORISED : THE ABOVE WORK HAS BEEN INSPECTED AND ACCEPTED PERMIT CLEARED
Signed ..................... Date ........................
TSO
Time ..........................................
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APPENDIX 5-1
NON-CONFORMITY SHEET No. :
Department:
Valid from:
By the person in charge of operations concerned by NC (name):
Signature:
Name of entity concerned by the NC:
Inspection of treatment
Customer's advice
Date the NC was reported:
Audit
Location of the NC:
Following inspection
Work site:
Minutes of Management review
Nature of the NC
Workshop:
Labour
Description of the reported situation:
Situation required:
Customer complaint Inspection of the workplace Other (specify)
Measurement Equipment Methods Environment
PLANNED DATE OF TREATMENT IF 24 H OR MORE: Mend or repair
Description of the treatment:
Accepted as is Classification
Treatment of the nonconformity
Details of the nonconformity
Service:
Declassified
Destruction, total repair, scrap
Person in charge of the treatment (name): Treatment prerequisites:
Yes
Name:
Date:
Date of inspection:
Satisfactory
No
Signature: Yes
No
Otherwise, a new NCS is issued under no.: Person in charge of operations concerned by the NC (nom): Approval of person in charge:
Signature: Customer approval (if advice required):
Project Manager, Safety Manager, RECO Name: TSO
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Date:
Date:
Signature:
Signature:
APPENDIX 5-2
ACTION SHEET
CORRECTIVE PREVENTIVE
No...................... ORIGIN Non-conformity sheet No……………………………….. CAUSE OF THE NONCONFORMITY:
NATURE OF THE NC: Labour Measurement Equipment
Manager of Department, Site, SQAM, Quality Supervisor, HSEC, Workshop
Methods
Name:
Environment
Date:
Signature:
ACTION:
To be executed by Mr:
For the:
Person in charge of the treatment, Name:
Date:
Signature:
Date:
Signature:
Date:
Signature:
APPROVAL: Project Manager, Name: ACTION EXECUTED: Agent, Name: VERIFICATION OF EXECUTION: Verification satisfactory Verification unsatisfactory (specify):
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Project Manager, Safety Manager, RECO Name:
Date:
Signature:
VALIDATION AND VERIFICATION OF THE EFFICIENCY OF THE ACTION: Project Director, Name:
TSO
Date:
Signature:
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APPENDIX 6 : PROCESS CONTROL SHEET
Control points
Criteria
Assessment S
A
M
Observations
I
Input data
Check that the input data: 1. Is defined
C1
2. Is sufficient
C3
3. Is required for the process's activities
C2
4. Has clearly identified and known sources
C1
Check that the input data required for each part of the process is: 1. Available
E1
2. Formalized
C4
3. Comprehensible
E3
E.
TSO
TRANSMITTED
1. To the right person
E1
2. At the right time
E1
3. Can be transmitted in case of malfunction
E4
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Assessment
APPENDIX 6 : PROCESS CONTROL SHEET
Control points
Assessment
Criteria
S
Check that the processes' activities are: 1. Defined
Process activities
2. Sufficient to achieve the expected result for the process 3. Required to achieve the expected result for the process
1. Available
C1 C3 C2
E1
2. Applicable 3. Under control
E3 E1
Check that the process-related instruction sheets are: 1. Available
E1
2. Formalized
C4
3. Comprehensible
E3
Transmitted
TSO
1. To the right person
E1
2. At the right time
E1
3. Can be transmitted in case of malfunction
E4
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A
M
I
Observations
Assessment
APPENDIX 6 : PROCESS CONTROL SHEET
Control points
Assessment
Criteria
S
Output data for the process
Check that the output data/results for each activity are: 1. Defined(in the process manual or the quality plan)
C1
2. Sufficient to perform the next process activities
C3
3. Required to achieve the expected result for the process
C2
Check that the output data/results for each activity are: 1. Recorded
E1
2. In conformity
C2
Transmitted
TSO
1. To the right person
E1
2. At the right time
E1
3. Can be transmitted in case of malfunction
E4
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A
M
I
Observations
Assessment
APPENDIX 6 : PROCESS CONTROL SHEET
Control points
Assessment
Criteria
S
Check that the control plan is: 1. Defined
C1
2. Applied
E1
3. Effective
E2
Controls and deviations
Check that nonconformities are: 1. Detected 2. Recorded Dealt with(or exempted from control) 1. Checked and approved after action 2. Followed up
E1 C4 E1 E2 E4
Check that measuring instruments are: 1. Adequate
C2
2. Serviced
E1
3. Calibrated
C2
4. Inspected and recorded on a regular basis
C2
Check that customer complaints are:
TSO
1. Duly acknowledged and recorded
E1
2. Dealt with as expected
E2
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A
M
I
Observations
Assessment
APPENDIX 6 : PROCESS CONTROL SHEET
1. Human ResourcesResources/Working environment
Control points
Assessment
Criteria
S
Check that the staff concerned knows: 1. The process's input data
E1
2. The process's activities
E1
3. The process-related procedures and instruction sheets
E1
4. The process's output data
E1
Check that the human resources: 1. Meet requirements to execute the process. 2. Are used advisedly
E2 C2
1. Check that responsibilities are defined. 2. Check that there are means to compensate for faults.
TSO
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C1 E1
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M
I
Observations
Assessment
APPENDIX 6 : PROCESS CONTROL SHEET
1. Material ResourcesResources/Working environment
Control points
Assessment
Criteria
S
Check that the machinery and equipment used: 1. Meets requirements
E2
2. Is in conformity
C2
3. Is monitored and checked
E4
4. Is used advisedly
C2
Check that there are means to compensate for faults.
E1
Working environment 1. Is it adequate for the process?
E1
2. Is it suitable for storing (products, materials, equipment etc.) and/or backing up data?
E3
3. Does it meet HSE standards?
C2
4. Is it inspected on a regular basis (workplace inspections)?
E4
Overall assessment
TSO
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M
I
Observations
Assessment
APPENDIX 6 : PROCESS CONTROL SHEET
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Scoring and rating criteria proposed for the 4 levels S/A/M/I Conformity Conformity
S Satisfactory
A Acceptable
M Mediocre
I Inadequate
Complete
Partial, being extended
Partial, need perceived
Partial, need not perceived
Fully structured, fully
Fully structured, partial Partially structured evidence available
Very partially or not at all structured
Meets the
Mainly meets the requirements
Partially meets the requirements
Not compliant with most of the requirements
concerns the entire site, or the field of application
Concerns many departments, being extended on site
Only concerns a few departments, on-site deployment not launched, need perceived
Only concerns a few departments
Partially formalized, being developed
Very partially Partially formalized, no formalized or not at all, improvements underway, need for improvement but need perceived not perceived
borne out by evidence requirements
Fully formalized
OVERALL ASSESSMENT%
S
A
M
I
80-100
60-79
40-59
0-39
Notes: a/ Critical questions are in bold italics b/ For the scores, refer to the "Criteria" box in the questionnaire, letter "C" or "E" indicates the type of question: Conformity or Efficiency, and number "1, 2, 3 or 4" indicates the corresponding criterion. c/ Non-audited or irrelevant questions are not counted, and identified under "observations" by: - NA: Not audited - N/A: Not applicable
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Criteria
Existence of a Structure Conformity
Field of application
Formalization
APPENDIX 6 : PROCESS CONTROL SHEET
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Scoring and rating criteria proposed for the 4 levels S/A/M/I Efficiency Conformity
S Satisfactory
A Acceptable
M Mediocre
I Inadequate
Complete
Partial, being extended some evidence
Partial, need perceived
Partial, need not perceivedhardly any evidence
Fully and rigorously under control
Partially under control (improvements in progress)
Giving the expected results
More or less giving Only partially achieving the Hardly achieving any of the expected results expected results the expected results
optimized
Being optimized
Extension over time orExtension over time Perceived need to extend capitalization or capitalization in over time or capitalize guaranteed progress
OVERALL ASSESSMENT%
Partially under control
Optimization planned
Not well under control
optimization not planned
Under control, mastered Expected results achieved Optimization
Need not guaranteed and Extended over time not perceived Capitalization
S
A
M
I
80-100
60-79
40-59
0-39
Notes: a/ Critical questions are in bold italics b/ For the scores, refer to the "Criteria" box in the questionnaire, letter "C" or "E" indicates the type of question: Conformity or Efficiency, and number "1, 2, 3 or 4" indicates the corresponding criterion. c/ Non-audited or irrelevant questions are not counted, and identified under "observations" by: - NA: Not audited - N/A: Not applicable
TSO
Criteria
13/02/2012