This research paper is an outcome of the study carried to develop an online airline reservation system. The study resulted into the development of an online airline reservation system using …Full description
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AIRLINE RESERVATION SYSTEM
Objectives: The Airline Reservation System to be used at different reservation agency to reserve to seats for passengers online. It is a customer oriented software and also easy to use. The Reservation System is an attempt to integrate the services offered by the different airlines and companies across the world. It proposes to make the process of flight reservation, Internet based, where the different airlines will have a common single platform for reservation of seats into their flights. Thus it aims at benefiting the travellers as well as the airlines concerned. The objective in making this project is to better facilitate reservation system to make it more customers convenient. And cover every aspect in satisfying the needs and the requirements that should be fulfilled by the reservation agency, for the satisfaction of its customers. The abstract definition of the problem is “ To develop a fully automated software that solve any managerial difficulty i.e. it gives every information about the seat position including the accommodated personnel ,it also provide fully automated billing of the personnel.” . The Web-based "Airline Reservation System " project is an attempt to simulate the basic concepts of an online Reservation system. The system enables the user/Airline passenger to perform functions like: ○ ○
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Search for Airline Flights for two Travel cities Displays a detailed list of available flights and make a "Reservation" or Book a ticket on a particular flight. Cancel an existing Reservation.
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The reservation system helped to overcome many shortcomings of manual system like commitment of errors, slow processing, large cos t incurred on labour etc. In today competitive world, online processing gave an edge to certain airlines to survive in the market through reduction of distribution costs ,establishment of huge databases with easy accessibility and maintenance, increased cost savings. The online ticket booking service serves the c ustomers with a feature rich, user friendly online experience. Attracting more customers and customer retention is the mantra for survival today. It increases CRM in airline industry. It also reduces communication costs and minimizes booking expenses There is reduction in the number of customer queries and helps to minimize support costs. Language compatibility can be adopted with minimal effort. Airlines can use the available database to gain the competitive edge by analyzing market trends and determining yield trends. It helps to maximize the effectiveness of the entire operation with complete departure control. Airlines of all sizes will have the entire live flight department at their fingertips.
Figure-2:--
STEP-1 CONTEXT DIAGRAM OF THE PROBLEM, ALSO KNOWN AS DFD-0
As the inherited feature of the function oriented design, we worked on the top-down-approach. According to this approach the main module ( context diagram of this software) Is further decomposed into several lower level modules that perform distinct functions. As a user (our client) can express his query in several forms like •
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He wants to know about the reservation position i.e. confirmed or not confirmed (submodule1) He is interested in the details of any flight of any airline (submodule-2) He requests to reserve a seat in any of the flight of any airlines (submodule-3)
Thus further we can divide our DFD into three DFDs on the basis of the functions required by the user. The main functions and corresponding DFDs are
DATA FLOW DIAGRAM:
LEVEL 0: Airline reservation User Cancella Reservat Displ System ion aytion
LEVEL 1(a): Passenger Accept the User Reserve Reserva in Database details
thetion file
Submodule-2: --DFD-1 FOR SHOW PERSON’S ATTRIBUTE FUNCTION
LEVEL 1(b): Passenger Accept the User Cancel Cancella in Database details
the tion file
Submodule-3: --DFD FOR AUTOMATED BILLING CALCULATION