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KPI ID
KPI Class
x x x x
Mediation
Rejected Files Incorrect filtering Mediation to Billing Mediation to Roaming TAP OUT Mediation to Roaming TAP IN (MTC ONLY) Mediation to Interconnect Mediation processing completeness Overall Mediation
021 022 121 424 425 326 020
x x x x x x x
SMSC
x x x x x x x x x x
SMSC CDR vs. Mediation SMSC CDR vs. Post Paid Billing SMSC CDR vs. Prepaid IN SMSC CDR vs. Roaming (outbound) Overall SMSC
MSC CDR vs. IN CDR MSC CDR vs. SMSC CDR MSC CDR vs. Mediation OUT CDR Overall CDR Completeness
IN
Subscription Assurance
001 100 101 102 103 200 201 202 203 500
Rating & Charging Accuracy
Usage Completeness
KPI Code
KPI Name
Platform or Process
Subscription completeness HLR vs. Post Paid Billing System Post Paid subscribers Count Post Paid subscribers Status Post Paid subscribers active services HLR vs. Pre Paid System Pre Paid subscribers Count Pre Paid subscribers Status Pre Paid subscribers active services HLR vs. Value Added Services Platform(s)
IN Overall IN
Interconnect
Discounts/rates reporting Trunk groups reconciliation Interconnect rating accuracy Interconnect reporting accuracy Days Sales Outstanding Overall Interconnect
351 352 353 354 355
Operators list completeness Discounts/rates reporting Roaming system in/Out TAP OUT vs. FCH invoices TAP IN vs. Billing System TAP OUT Rating TAP IN Rating FCH reports RAP OUT completeness Days Sales Outstanding Overall Roaming
461 462 463 464 465 466 467 468 469 470
x
Roaming
Rejected records Rating Accuracy Billing success Bill cycle verification Reporting completeness/accuracy Days Sales Outstanding Overall Post paid Billing
171 172 173 174 175 176
x
Billing
Call failure rate RA Savings ($) RA Recoveries ($) WholeSale Vs. Retail Sales
The sum of KPIs 100, 200, x 500 x x Sum of the postpaid related x KPIs The delta between subs xon the HLR and Subs on the billing system Active subs on HLR but xinactive on Billing and vice versa Services defined on HLRx but not on billing and vice versa Sum of the prepaid related KPIs The delta between subs on the HLRx and Subs on the IN system Active subs on HLR but inactive on xIN and vice versa Services defined on HLR but not onxIN and vice versa Services defined on HLRx but not onxCRM/VASP and vice versa
CDR File IN CDR File Reconcile the volume of CDRs between x MSC and IN CDR File SMSC CDR File Reconcile the volume ofxCDRs between x MSC and SMSC CDR File Mediation CDR File Reconcile the volume ofxCDRs between MSC and x Mediation taking The sum of the above KPIs x x x
Inputs MediationRejected filesVolume of rejected records x after reprocessing/recucling x Inputs MediationRejected filesVolume of wrongly filtered x records due to wrong x business rules/form Inputs Billing CDR Files Volume of post paid records x reaching mediation and not avilable in b Inputs Roaming CDR Files Volume of roaming in records reaching mediation x and not avilable in Inputs Roaming CDR Files Volume of roaming out MTC records reaching mediation x and not av Inputs InterconnectCDR Files Volume of interconnect records in mediation not reaching Interconne Inputs Mediation Outputs Total volume of processed x files taking into account x rejected and sus
CDR files Mediation Inputs Volumes of CDRs in both x SMSC and x Mediation CDR files Billing CDR Files Volume of Post Paid SMS x CDR completeness CDR files IN CDR Files Volume of Pre Paid SMS CDR completeness x CDR files Roaming TAP IN Volume of Roaming in SMS CDR completeness x
total volume and value of customersx with negative balances in IN apply the formula IN ending balancex = IN beginning balance + recha validate the financial system's deferred x revenue balance against cus database valide the amount of recharges as per x IN vs. VOMS database automatic discounts/rating tables inxIN vs. published rates recalculate a sample CDRs using published x rates to validate the cha Report Validate that IN reports include all CDRs x in database
automatic discounts/rating tables in interconect system vs. published reconcile trunk groups on MSCs vs. interconnect billing system and recalculate a sample CDRs using published rates to validate the bill Validate that interconnect reports include all CDRs in database Number of days interconnect debits remain outstanding
Roaming Database MSC database validate the names of active roaming partners x Roaming Database automatic discounts/rating tables in roaming system x vs. published ra Roaming Inputs Roaming TAP Out ensure the completeness of CDRs processing x Roaming TAP OUT FCH Report review the completeness and accuracy of roaming x TAP OUT record Roaming TAP IN Billing CDR files Ensure the completeness of CDRs processingx Roaming TAP OUT Re-rating of sample TAP OUT records to verify rating accuracy Billing CDR files Ensure the accuracy of Roaming CDR rating x FCH Report Roaming Input Ensure the completeness and accuracy of TAPx IN records in FCH re Roaming RAP Output FCH Report Ensure the completeness and accuracy of RAPx OUT records in FCH Roaming Database Number of days roaming debit remains outstanding x
% of rejected records after x reprocessing recalculate a sample CDRs x using published rates to validate the bill % of successful bills perxbill cycle Validate rating, discounts, x taxes and completeness of sample bills p Validate that billing reports x include billing ledger Number of days billing debit x remains outstanding
Call faluire rate x x x Total amounts saved and x recoveredx due to RAxefforts
IC System CDR Files IN,Billing,Roaming CDR Files Compare IC OUTPUT with x (Billing OUTPUT+IN x x OUTPUT+Roaimng
