Industrial Organizational Psychology Understanding the Workplace 5th Edition Test Bank IF You Want to Purchase This And Any Other Then! "ontact us At #O$%&ATE''(()g*ail+co*
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1. The subspecialt subspecialty y that involves involves the study of motivation, motivation, work work attitudes, attitudes, and the culture culture of organizations is: industrial psychology. personnel psychology. performance psychology. organizational psychology.
A) ) !) ")
#. The subspecialty that involves the study of the assessment, measurement, and selection selection of people in their $obs is: personality psychology. industrial psychology. performance psychology. organizational psychology.
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%. &hich of these is '(AT likely to be studied by an *+ psychologist whose emphasis is on the subspecialty of industrial psychologyemployee training and development performance appraisal and selection work attitudes and behaviors $ob analysis and recruitment
A) ) !) ")
. &hich of these these is /T likely likely to be studied by an *+ psychologist psychologist whose whose emphasis is on the subspecialty of industrial psychologyleadership work attitudes motivation selection
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A) ) !) ")
. &hich of these is '(AT likely to be studied by an *+ psychologist whose emphasis is on the subspecialty of organizational psychologyleadership work attitudes motivation selection
A) ) !) ")
2. &hich of these these is /T likely likely to be studied by an *+ psychologist psychologist whose whose emphasis is on the subspecialty of organizational psychologyperformance appraisal selection $ob analysis leadership
A) ) !) ")
3. 4anice, an *+ psychologist, spends most most of her time designing tests to help her select new employees, train those new employees, and help managers conduct performance evaluations. /ost of 4anice5s work would fall under the 66666 subspecialty of *+ psychology. personality psychology industrial psychology organizational psychology selective psychology
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7. "ominic, "ominic, an *+ psychologist, psychologist, spends most of his time developing developing leaders, leaders, conducting conducting surveys, gauging employee motivation and satisfaction, and ensuring his workers are safe. /ost of "ominic5s work would fall under the 66 666 subspecialty of *+ psychology. personality psychology industrial psychology organizational psychology counseling psychology
8. The te9tbook notes notes that the division between between industrial industrial and organization organizational al psychology psychology is somewhat artificial. &hat is one reason the te9tbook provides for why this might be a false dichotomyA) obody in the the field ca can ag agree on on wh what is is me meant by by ;i ;indust ustrial; al; ve versus ;organizational; psychology p sychology.. )
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&hen *+ *+ ps psycholo ologists ea earn th their eir re re=uired li licenses from th the American can 0sychological Association Association >A0A), >A0A), they must be well?versed in both industrial and organizational topics. /ost ost is issues sues faced aced by orga organi niza zati tion onss enc encom ompa passs bot both h ind indus usttrial ial and and orga organi niza zattiona ionall topics.
1@. *n terms of their their educational educational training, training, most *+ *+ psychologist psychologistss have: A) received training from the A0A. ) obtained a 0h" in *+ psychology. !) earned a 0h" from a business school. ") attended ded gr gradua duate school out outside of the nited t tates and !a !anada.
11. The association association with which most most *+ psychologists psychologists affili affiliate ate is: A) *0. ) 40. !) /0A. ") A*0.
1#. The underlying underlying approach approach to training training *+ psychologists psychologists is known known as the: A) industrial+organizational mo model. ) consumer+creator model. !) consumer+generator model. ") scientist+practitioner model.
1%. &hich of of these these is the the (T definition definition of of a competencycompetencyA) wheth ether an in indiv dividual dual is willing to take a test of his or her her skills ) whether an individual popular among his or her peers !) whether an individual has en$oys his or her $ob ") whet whethe herr em employ ployee eess hav havee the the skill kills, s, beha behavi vior orss, and and capa capabi bili litties ies nece necesssar sary to to effectively perform their $obs
1. &hich of these these is an important important area area for an *+ psychologi psychologist st to be competent competent inA) marketing strategies ) research methods !) counseling distressed individuals ") graphic design
1. &hat is the (T definit definition ion of the scientist+ scientist+practi practitioner tioner modelmodel-
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0ra 0ractitioners ers must be edu educated by someone one who is a scient entist. cientists mu must be be ed educated by by so someone wh who is is a practitioner. ch cholars sh shoul ould un understand bo both th theory ory an and ap applicat cation in the theiir ar area. (ffe (ffect ctiive sci scient entists ists wil will hav havee spe spent nt a fai fairr am amount ount of time ime wor worki king ng as pra pract ctiition tioner ers. s.
12. A doctoral student in in *+ psychology will complete his his or her training by completing completing a 66666, which will involve reviewing the research literature and designing a study to answer a series of research =uestions. A) publication ) dissertation !) practicum ") competency e9am
13. &hat employment settings do the largest largest percentage >over @B) of *+ psychologists work inA) universities ) private organizations !) non?profit or organizations ") consulting firms
17. &hat employment settings do the smallest percentage >B) of *+ psychologists work inA) universities ) private organizations !) non?profit or organizations ") consulting firms
18. *+ psychologists who work as university professors typically teach in the psychology department or the 66666 department. A) business ) engineering !) labor studies ") human factors
#@. *n which which areas do more *+ psycholo psychologists gists workA) =uality of work life ) selection !) industrial engineering ") performance management
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#1. The five areas areas that account account for the largest largest portion portion of work conducted conducted by *+ psychologists are training and development, organizational development, selection, =uality of work life, and: A) compensation. ) human factors. !) performance appraisal. ") consumer behavior.
##. The five areas areas that account account for the largest largest portion portion of work conducted conducted by *+ psychologists are training and development, performance appraisal, selection, =uality of work life, and: A) organizational development. ) compensation. !) human factors. ") consumer behavior.
#%. "inah5s "inah5s work primaril primarily y involves involves which area of emphasi emphasissA) organizational development ) training and development !) performance appraisal ") =uality of work life
#. ean is an *+ psychologist who conducts surveys in his organization to determine what types of things might frustrate or upset employees. Cis goal is to find ways to help employees feel satisfied and proud of their work. ean5s work primarily involves which area of emphasisA) selection ) organizational de development !) performance appraisal ") =uality of work life
#. hania is an *+ psychologist who spends her time designing designing surveys that supervisors can use to evaluate their subordinates. he also compiles results from these surveys and provides suggestions to supervisors about how to deal with employees who are underperforming. hania5s work primarily involves which area of emphasisA) selection ) organizational de development
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performance appraisal =uality of work life
#2. huo, an *+ psychologist psychologist who works at a large large corporation, is in charge of performance management. &hich activity would huo be most likely to engage inA) deve evelopin ping an an in intervention to re redesign th the or organiz nization5 on5s st structure ) training new employees on how to do their $obs !) desi esigni gning a pe performance ap appra praisal measure for for managers to to us use on on th their subordinates ") assessing employee satisfaction
#3. *+ psychologis psychologists ts who are mainly concerned concerned with with the measurement measurement and improvement improvement of $ob?related attitudes work in the area known as: A) performance appraisal. ) =uality of work life. !) consumer psychology. ") organizational development.
#7. ne ma$or area that *+ psychologists psychologists focus on in their work is =uality =uality of work life. &hich of these is the (T definition of what this work might involveA) Thes Thesee psy psych chol olog ogis ists ts coun counse sell em employ ployee eess and and give give them hem adv advic icee on on how how to dea deall wi with problems in their work lives. ) Thes Thesee psy psych chol olog ogis ists ts work ork wit with h emp emplloyee oyeess to to hel help p the them m dea deall wi with prob probllems ems in in the their ir personal lives. !) Thes Thesee psyc psycho hollogis ogists ts asses ssesss wheth hether er empl employ oyee eess are are sat satiisfi sfied wit with thei theirr $ob $obs. s. ") Thes Thesee psyc psycho hollogis ogists ts ens ensure ure tha thatt mana manage gerrs are are usi using ng fair air meas measur ures es to ass assess ess employee performance.
#8. n "ecember "ecember #@, 18@1, which which person gave a speech speech on the psychologica psychologicall aspects of of advertising that marked the beginning of *+ psychologyA) &alter "ill cott ) Durt 'ewin !) 'aura Doppes ") Eichard Cackman
%@. %@. &ho &ho wrot wrotee the the book book The Theory of Advertising A) Durt 'ewin ) Cugo /unsterberg !) &alter "ill cott
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'illian Filbreth
%1. &hich book book was written written by Cugo Cugo /unsterber /unsterberggA) The Theory of Advertising ) Psychology and Industrial Efficiency !) The Psychology of Management ") The DSM-IV
%#. According According to /oore /oore and Cartmann, Cartmann, *+ *+ psychology psychology in (urope: (urope: A) did not start developing until the 18@s. ) developed ea earlier and fa faster than it it di did in in th the n nited t tates. !) suffered fr from a lack of of financial an and go governmental su support. ") was ham hampe perred by re researchers re refusi using to col colllabor borate wi with one one another.
%%. "uring &orld &orld &ar &ar *, the Army Alpha Alpha and Army eta tests tests differed from previous intelligence tests in that they: A) were were comp compos osed ed of mult multiiple? ple?ch choi oice ce =ues =uesti tion onss and and coul could d be be adm admiinist nister ered ed in gr groups oups.. ) were meant to be administered to one individual at a time. !) rewarded employees for higher levels of intelligence. ") were used to assess personality.
%. The Army Army Alph Alphaa test: test: A) help elped de determine wh which so soldiers we were to too tr trauma umatized fo for ac active duty. ) was was used used to det determi ermine ne whi which soldi oldier erss had had the ment mental al toug toughn hnes esss to to be be suc succe cesssful ful spies. !) was was a ment mental al abil abiliity test est tha thatt hel helpe ped d the the army army sel select ect and and plac placee mi militar itary y per perso sonn nnel el.. ") was was a phy physica sicall abi abili litty tes testt tha thatt al all mi milit litary ary per perso sonn nnel el had had to to pas passs to to be be con conssider idered ed for combat duty. duty.
%. The first first 0h" in industrial industrial psycholog psychology y was earned by 66666 66666 in 18#1. A) ruce G. /oore ) &alter "ill cott !) Cugo /unsterberg ") 'illian Filbreth
%2. "uring "uring which time period period did *+ *+ psychology psychology begin to e9pand e9pand beyond the academic academic and military realms into government and private industryA) preH&orld &ar *
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from &orld &ar * through the 18#@s from &orld &ar ** to the mid?182@s from the mid?182@s to the mid?187@s
%3. %3. &ho &ho wrot wrotee the the book book The Psychology of Management A) &alter "ill cott ) Cugo /unsterberg !) 'illian Filbreth ")
%7.
%8. 66666 discovered discovered that employees employees could be differentiat differentiated ed for various $obs based on their interests, which led to the development of the trong Gocational Gocational *nterest lank for /en. A) &alter "ill cott ) 4ames Cawthorne !) Freg ldham ") ruce G. /oore
@. &ho argued argued that employees employees should be rewarded rewarded for doing their their work as efficientl efficiently y as possibleA) (dward trong ) 4ohn Cawthorne !)
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#. &ho was often called called the
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/anagementeverly von Caller Filmer 'aura Doppes 4an 'ewin 'illian Filbreth
%. As a result result of the Freat Freat "epression and its associated associated trends of high unemployment and stagnant economic growth, our culture became focused: A) less on on th the hum humaan con cond dition an and mo more on on em employee oyee testing an and tr training. ng. ) less on employee attitudes an and more on efficiency. !) les less on work worker er mor morale ale and and mor more on on fi findi nding the mos most eff efficie icient nt appr approa oach ch to wor work. k. ") less on on em employee testing+t g+training an and mo more on on the the hum human con cond dition.
. The birth of organizat organizational ional psycholog psychology y has been viewed viewed by many as marked by: A) &orld &ar **. ) Army Alpha and Army eta testing. !) the Cawthorne tudies. ") the civil rights movement.
. *n the Cawthorne Cawthorne tudies, tudies, researchers researchers were attempti attempting ng to manipulate manipulate 66666 to see if it affected $ob performance. A) light ) noise level !) room temperature ") worker e9perience
2. The Cawthorne Cawthorne tudies illustra illustrated ted that 66666 conditions conditions were more important important than 66666 conditions. A) individualI societal ) societalI individual !) physicalI psychological ") psychologicalI physical
3. The Cawthorne Cawthorne tudies tudies illustrated illustrated that 66666 66666 were more important important than the physical physical conditions of work. A) social an and psychological conditions ) financial incentives !) leaders ") competencies
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7. &hich of these occurred during the the time period between &orld &orld &ar &ar ** and the mid? 182@sA) rga rgani niza zattiona ionall psych sychol olog ogy y beca became me a more ore e=ua e=uall part partne nerr wit with indus ndustr triial psychology. ) The The Army rmy Alph Alphaa and and Arm Army et etaa int intel ellligenc gencee tes testts wer weree adm admiinist nister ered ed for the first irst time. !) ruce G. /oore received the fi first 0h" in *+ psychology. ") Cugo /unsterberg published The Psychology of Management .
8. ne of the university?bas university?based ed *+ psychology psychology training programs programs that emphasized emphasized organizational issues rather than industrial issues was the: A) Eese Eesear arch ch !ent !enter er for Frou Froup p "yn "ynam amiics at /as /assach sachus uset ettts *ns *nsttitut itutee of of Tec Techn hnol olog ogy y. ) Cuman Eesources 'ab at !arnegie Tech. !) Cuman Eesources 'ab at 0ennsylvania tate niversity. ") Juality of of &ork 'i 'ife !e !enter at at the n niversity of of /a /aryland.
@. 66666 is a research center developed after &orld &ar &ar ** to continue military?related military?related *+ research. A) *0 ) cientific /anagement !) AE* ") *AA0
1. "uring which time period did "ivision 1 of the A0A A0A change its its name to the "ivision of *ndustrial and rganizational 0sychologyA) preH&orld &ar * ) &orld &ar * through the 18#@s !) the mid?182@s to the mid?187@s ") the mid?187@s to the present
#. The concern with with ethnic and racial differences differences on selection selection tests and the fairness fairness of those tests resulted from the: A) need to match military recruits to $obs. ) social, political, and legal climate of the 182@s. !) KflatteningL of organizations. ") emph emphas asiis of of the the sci scienti entisst+pr t+prac acti titi tion oner er mode modell in in *+ *+ psy psych chol olog ogy y tra traiining ning prog progrrams. ams.
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%. &hat was one one impact the civil civil rights rights movement movement of the 182@s had had on *+ psychologypsychologyA) At?will employment was deemed illegal. ) rga rgani niza zattions ions wer were enc encou oura rage ged d to to em embrac bracee a flatte atterr orga organi niza zattiona ionall stru struct ctur ure. e. !) *+ *+ res resea earc rche hers rs bega began n to to foc focus us mor more hea heavi vily ly on the impo imporrtance ance of orga organi niza zattiona ionall development. ") Ther Theree was was an incre ncreas ased ed focus ocus on raci racial al dif differ ference encess on empl employ oyme ment nt test ests.
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. "uring "uring the mid?187@s through through #@@@, *+ *+ doctoral programs programs increase increased d by 66666 and master5s programs increased by 6666. A) 1@BI @B ) #@BI 1@@B !) @BI #@@B ") 1@@BI @@B
2. Appro9imatel Appro9imately y how many doctoral programs programs e9ist e9ist for *+ psychology psychology and related related fieldsA) #@ ) 3@ !) 1@ ") ##@
3. &hat is the top trend trend in *+ psychology psychology according according to a *0 article article published published in #@12A) Flobalization an and the virtual workplace ) ullying and aggression in the workplace !) Addressing the aging workforce ") *ncreased physical dangers in the workplace
7. ne emerging emerging issue related related to downsizing is that older individual individualss who are downsized: A) are mo more li likely ely to to re recei ceive a leader dership po position wh when th they ar are re rehired. ) opt not to re$oin the workforce and retire instead. !) take lo longer to fi find a new $o $ob than yo younger applicants. ") tend to have a lighter workload when they are reemployed.
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8. ne reason why the number number of traditional traditional $obs for workers workers and organizat organizations ions has decreased is: A) a decrease in the number of Feneration M workers. ) new technology. !) an in increase in the nu number of baby boomer generation wo workers ") labor law.
2@. !ascio5s !ascio5s >188) research research suggests suggests that when laid?off laid?off employees are rehired: rehired: A) they have lost many of the skills they used to have. ) they ea earn a lowe ower wa wage than th they we were ea earning at at th the ti time they we were la laid of off. !) they are le less likely to be la laid of off again in the near future. ") they they e9pe e9peri rien ence ce disc discrrimina minati tion on from rom empl employ oyee eess who who have have been been wor working king at the the company for longer. longer.
21. ne important important implic implication ation of downsi downsizing zing is that: that: A) orga organi niza zati tion onss wil will like likely ly e9pa e9pand nd agai again n and and will will need need to reh rehir iree man many y for former mer employees. ) thos thosee who who are are not not laid aid off off wil will need need to hand handlle more ore dive diverrse $obs obs and and heav heaviier workloads. !) orga organi niza zati tion onss wil will want want to repop epopul ulat atee the the work workfforce orce wit with old older er appl appliicant cantss. ") reverse discrimination will increase.
2#. ne emerging emerging issue issue in workplace diversit diversity y is value differences differences among: among: A) people wh who co come fr from di different re regions of of th the n nited t tates. ) employees of different generations. !) parents and nonparents. ") telecommuters an and tr traditional wo workers.
2%. ne area that that is e9pected e9pected to be a focal focal point point for technolog technology y use is: A) employee motivation. ) employee selection. !) employee training. ") the cr creation of of or organizational de development in interventions.
2. ased on the unraveling unraveling of companies such as (nron, &orld! &orld!om, om, 0fizer and Arthur Arthur Anderson, one topic that has received additional attention is: A) stress. ) $ob performance.
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motivation. ethics.
2. A recent conceptualization of ethical leadership that focuses on followers5 perceptions of leader behaviors as morally right is known as: A) good apples. ) alpha leadership. !) moralized leadership. ") beta leadership.
22. &hen Dish?Fephart, Carrison, and Trevino >#@1@) talk about Kbad applesL in terms of organizational ethics, they are referring to: A) characteristics of people who make poor ethical choices. ) char haracte cteristics of situations that lead to to unet nethical dec decisions. !) organiz nizational chara aracte cteristics that are defined by poor ethics. ") individ vidual uals who convince other hers to make poor ethical choice oicess.
23. &hen Dish?Fephart, Carrison, and Trevino >#@1@) talk about Kbad casesL in terms of organizational ethics, they are referring to: A) characteristics of people who make poor ethical choices. ) char haracte cteristics of situations that lead to to unet nethical dec decisions. !) organiz nizational chara aracte cteristics that are defined by poor ethics. ") par particul icular arly ly egr egregi egious ous e9am e9ampl ples es of ethi ethica call lapse apsess on the par part of a com company pany..
27. &hen Dish?Fephart, Carrison, Carrison, and Trevino >#@1@) talk about Kbad barrelsL barrelsL in terms of organizational ethics, they are referring to: A) characteristics of people who make poor ethical choices. ) char haracte cteristics of situations that lead to to unet nethical dec decisions. !) organiz nizational chara aracte cteristics that are defined by poor ethics. ") individ vidual uals who convince other hers to make poor ethical choice oicess.
28. &hich of these these is /T likely likely to be studied by an *+ psychologist psychologist whose whose emphasis is on the subspecialty of industrial psychologyA) leadership ) work attitudes !) motivation ") performance appraisal
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3@. &hich of these these is /T likely likely to be studied by an *+ psychologist psychologist whose whose emphasis is on the subspecialty of industrial psychologyA) leadership ) work attitudes !) motivation ") training
31. &hich of these these is /T likely likely to be studied by an *+ psychologist psychologist whose whose emphasis is on the subspecialty of organizational psychologyA) performance appraisal ) selection !) $ob analysis ") $ob attitudes
3#. The te9tbook notes that the division between industrial and organizational psychology is somewhat artificial. &hat is one reason the te9tbook provides for why this might be a false dichotomyA) obody in the the field ca can ag agree on on wh what is is me meant by by ;i ;indust ustrial; al; ve versus ;organizational; psychology p sychology.. )
3%. A scient scientist+ ist+practi practitioner tioner is is someone someone who: A) industrial and or organizational ps psychology. ) theory and application. !) leaders and followers. ") *0 and A0A.
3. The five areas areas that account account for the largest largest portion portion of work conducted conducted by *+ psychologists are training and development, performance appraisal, organizational development, =uality of work life, and: A) selection. ) compensation. !) human factors. ") consumer behavior.
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3. The five areas areas that account account for the largest largest portion portion of work conducted conducted by *+ psychologists are training and development, performance appraisal, selection, organizational development, and: A) =uality of work life. ) compensation. !) human factors. ") consumer behavior.
32. The five areas areas that account account for the largest largest portion portion of work conducted conducted by *+ psychologists are organizational development, performance appraisal, selection, =uality of worklife, and: A) training and development. ) compensation. !) human factors. ") consumer behavior.
33. &hich of these occurred during the the time period between &orld &orld &ar &ar * and the 18#@sA) rga rgani niza zattiona ionall psych sychol olog ogy y beca became me a more ore e=ua e=uall part partne nerr wit with indus ndustr triial psychology. ) The The Army rmy Alph Alphaa and and Arm Army et etaa int intel ellligenc gencee tes testts wer weree adm admiinist nister ered ed for the first irst time. !) The Cawthorne studies were conducted. ") The The ci civil vil ri rights ghts move moveme ment nt led led to to a grea greatter focus ocus on fair airness ness and and dis discr criimina minati tion on issues.
37. &hich of these occurred during the the time period between the 18%@s and &orld &ar &ar **A) The first *+ 0h" was awarded to ruce G. /oore. ) The The Army rmy Alph Alphaa and and Arm Army et etaa int intel ellligenc gencee tes testts wer weree adm admiinist nister ered ed for the first irst time. !) The Cawthorne studies were conducted. ") The The ci civil vil ri rights ghts move moveme ment nt led led to to a grea greatter focus ocus on fair airness ness and and dis discr criimina minati tion on issues.
38. &hich of these these occurred during during the time period period between the 182@s and the mid?187@smid?187@sA) The first *+ 0h" was awarded to ruce G. /oore. ) The The Army rmy Alph Alphaa and and Arm Army et etaa int intel ellligenc gencee tes testts wer weree adm admiinist nister ered ed for the first irst time. !) The Cawthorne studies were conducted. ") The The ci civil vil ri rights ghts move moveme ment nt led led to to a grea greatter focus ocus on fair airness ness and and dis discr criimina minati tion on
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issues.
7@. &hat is one of the top trends in *+ *+ psychology psychology according according to a *0 articl articlee published published in #@12A) the gr growing im importance of of in innovation an and cr creativity ) bullying and aggression in the workplace !) addressing intergenerational issues ") a lack of competent leadership in the workplace
71. &hat is one of the top trends in *+ *+ psychology psychology according according to a *0 articl articlee published published in #@12A) the growing im importance of of preventing workplace violence ) a focus on developing and coaching employees !) addressing intergenerational issues ") a lack of competent leadership in the workplace
7#. &hat is one one of *05s *05s top 1@ workpla workplace ce trends trends for #@12#@12A) using so social me media in in re recruiting an and se selecting ap applicants ) addressing workplace violence !) facilitating intergenerational cooperation ") a lack of competent leadership in the workplace
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. 2. 3. 7. 8. @. 1. #. %. . . 2. 3. 7. 8. 2 @. 2 1. 2 #. 2 %. 2 . 2 . 2 2. 2 3. 2 7. 2 8. 3 @. 3 1. 3 #. 3 %. 3 . 3 . 3 2. 3 3. 3 7. 3 8. 7 @. 7 1. 7 #.
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