KEPUTUSAN DIREKTUR RUMAH SAKIT UMUM MALAHAYATI NOMOR …………………/20…. TENTANG KEBIJAKAN TENTANG PENJELASAN HAK PASIEN DALAM PELAYANAN DIREKTUR RUMAH SAKIT UMUM MALAHAYATI
Menimban ! a. ba"#a $a%am &'a(a menin)a*)an m&*& 'e%a(anan R&ma" Sa)i* Um&m Ma%a"a(a*i ma)a $i'e+%&)an 'en(e%ena+aan 'e%a(anan Ha) Pa,ien (an be+m&*& *inib. ba"#a aa+ 'e%a(anan Ha) Pa,ien $i R&ma" Sa)i* Um&m Ma%a"a(a*i $a'a* *e+%a),ana $enan bai) 'e+%& a$an(a )ebia)an Di+e)*&+ R&ma" Sa)i* Ma%a"a(a*i. Sebaai %an$a,an bai 'en(e%ena+aan 'e%a(anan Ha) Pa,ien $i R&ma" Sa)i* Um&m Ma%a"a(a*i. . ba"#a be+$a,a+)an 'e+*imbanan ,ebaaimana $ima),&$ $a%am a $an b 'e+%& $i*e*a')an $enan Ke'&*&,an Di+e)*&+ R&ma" Sa)i* Um&m Ma%a"a(a*i Menina* ! 1.
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Mene*a')an ! Pe+*ama
! KEPUTUSAN DIREKTUR RUMAH SAKIT UMUM MALAHAYATI TENTANG KEBIJAKAN PENJELASAN HAK PASIEN DALAM PELAYANAN RUMAH SAKIT UMUM MALAHAYATI
Ke$&a
!
Kebia)an 'e%a(anan Ha) Pa,ien R&ma" Sa)i* Um&m Ma%a"a(a*i ,ebaaimana *e+an*&m $a%am Lam'i+an Ke'&*&,an ini.
Ke*ia
!
Pembinaan $a n 'e na#a,an 'en(e%ena+aan 'e %a(anan Ha ) Pa ,ien R &ma" Sa)i* Um&m Ma%a"a(a*i $i%a),ana)an 3%e" Manae+ Pe%a(anan R&ma" Sa)i* Um&m Ma%a"a(a*i.
Keem'a*
!
Ke'&*&,an ini be+%a)& ,ea) *ana% $i*e*a')ann(a $an a'abi%a $i ) em&$ian "a+i *e+n(a*a *e+$a'a* )e)e%i+&an $a%am 'ene*a'an ini a)an $ia$a)an 'e+bai)an ,ebaaimana me,*in(a
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D+ Ha,na La&+a
Lam'i+an Ke'&*&,an Di+e)*&+ R&ma" Sa)i* Um&m Ma%a"a(a*i N3m3+
!
Tana% !
KEBIJAKAN TENTANG PENJELASAN HAK PASIEN DALAM PELAYANAN RUMAH SAKIT UMUM MALAHAYATI
Kebia)an Um&m 1. Mem'e+3%e" in:3+ma,i menenai *a* a *e+*ib $an 'e+a*&+an (an be+%a )& $i R&ma" Sa)i*2. Mem'e+3%e" in:3+ma,i *en*an "a) $an )e#aiban 'a,ien 8. Mem'e+3%e" %a(anan (an man&,ia#i a$i% &&+ $an *an'a $i,)+imina,i 4. 4. Mem'e+3%e" %a(anan )e,e"a*an (an be+m&*& ,e,&ai $enan ,*an$a+ '+3:e,i $an ,*an$a+ '+3,e$&+ 3'e+a,i3na% ;. Mem'e+3%e" %a(anan (an e:e)*i: $an e:i,ien ,e"ina 'a,ien *e+"in$a+$a+i )e+&ian :i,i) $an ma*e+i 6. Mena&)an 'ena$&an a*a, )&a%i*a, 'e%a(anan (an $i$a'a*)an 9. Memi%i" $3)*e+ $an )e%a, 'e+a#a*an ,e,&ai $enan )eininann(a $an 'e+a*&+an (an be+%a)& $i R&ma" Sa)i* 7. Memin*a )3n,&%*a,i *en*an 'en(a)i* (an $i$e+i*an(a )e'a$a $3)*e+ %ain (an mem'&n(ai S&+a* I bai) $i $a%am ma&'&n $i %&a+ R&ma" Sa)i*5. Men$a'a*)an '+i?a,i $an )e+a"a ,iaan 'en(a)i* (an $i$e+i*a *e+ma,&) $a*a$a*a me$i,n(a 10. Men$a'a* in:3+ma,i (an me%i'&*i $ian3, i, $an *a*a a+a *in$a)an me$i, *&&an *in$a)an me$i, a%*e+na*i' *in$a)an +i,i)3 $an )3m'%i)a,i (an m&n)in *e+a$i $an '+3n3,i, *e+"a$a' *in$a)an (an $i%a)&)an ,e+*a 'e+)i+aan bia(a 'en3*an 11. Membe+i)an 'e+,e*&&an a*a& men3%a) a*a, *in$a)an (an a)an $i%a)&)an 3%e" *enaa )e,e"a*an *e+"a$a' 'en(a)i* (an $i$e+i*an(a 12. Di$am'ini )e%&a+an(a $a%am )ea$aan )+i*i, 18. Mena%an)an iba$a" ,e,&a i aama a*a& )e'e+a(aan (an $ian&*n( a ,e%ama "a% i*& *i$a) menan& 'a,ien %ainn(a 14. Mem'e+3%e" )eamanan $an )e,e%ama*an $i+in(a ,e%ama $a%am 'e+a#a*an $i R&ma" Sa)i* 1;. Mena&)an &,&% ,a+an 'e+bai)an a*a, 'e+%a)&an R&ma" Sa)i* *e+"a$a' $i+in(a 16. Men3%a) 'e%a(anan bimbinan +3"ani (an *i$a) ,e,&ai $enan aama $an )e'e+a(aan (an $ian&*n(a 19. Men&a* $an/a*a& men&n*&* R&ma" Sa)i* a'abi%a R&ma" Sa)i* $i$&a membe+i)an 'e%a(anan (an *i$a) ,e,&ai $enan ,*an$a+ bai) ,ea+a 'e+$a*a a*a&'&n 'i$ana
17. Mene%&")an 'e%a(anan R&ma" Sa)i* (an *i$a) ,e,&ai $enan ,*an$a+ 'e%a( anan me%a%&i me$ia e*a) $an e%e)*+3ni) ,e,&ai $enan )e*en*&an 'e+a*&+an 'e+&n$an &n$anan.
Kebia)an K"&,&, 1. Membe+i)an in:3+ma,i ( a)&+a* $an %en)a ' ** )e%&"an ,a)i* ,e) a+an +i#a(a* me$i, ( %a%& me$i)a,i/'en3ba*an $an "a%"a% %ain ( be+)ai*an $n )e,e"a*an 'a,ien. 2. Meni)&*i +enana 'en3ba*an ( $ia$?i,)an 3%e" $3)*e+ *e+ma,&) in,*+&),i 'a+a 'e+a#a* $an *enaa )e,e"a*an ( %ain ,e,&ai 'e+in*a" $3)*e+. 8. Mem'e+%a)&)an ,*a: +&ma" ,a)i* $an 'a,ien %ain $n be+ma+*aba* $an "3+ma* ,e+*a *i$a) me%a)&)an *in$a)an (an a)an menan& 3'e+a,i3na% +&ma" ,a)i*. 4. Men"3+ma*i '+i?a,i 3+an %ain $an ba+an mi%i) 3+an %ain $an +&ma" ,a)i*. ;. Ti$a) memba#a a%)3"3% 3ba*3ba*an *e+%a+an a*a& ,ena*a *aam )e $a%am +&ma" ,a)i*. 6. Men"3+ma*i ba"#a R&ma" Sa)i* a$a%a" a+ea beba, +3)3). 9. Mema*&"i am )&n&nan $a+i R&ma" Sa)i*. 7. Menina%)an ba+an be+"a+a $i +&ma" $an memba#a "an( a ba+anba+an ( 'en*in ,e%ama *ina% $i R&ma" Sa)i*. 5. Mema,*i)an ba"#a )e#aiban :inan,ia% a*a, a,&"an 'a,ien $i'en&"i ,ebaaimana )ebia)an R&ma" Sa)i*. 10. Be+*an&n a#ab a*a, *in$a)ann(a ,en$i+i a'abi%a men3%a) 'en3ba*an a*a& a$?i, (an $ibe+i)an 3%e" $3)*e+
Di+e)*&+ R&ma" Sa)i* Um&m Ma%a"a(a*
D+ Ha,na La&+a