Programming Manual Neo S.pdf

NEOS IS FIELD CONFIGURABLE AS HOTEL/OFFICE AS PER DIP SWITCH SETTING (Compatibility Upto ARM Split CPU Ver. 1.83)

Repeat commands in Hyper introduced with this software to ease the Engg. program NEOS more faster Updated as on

► PRE-INSTALLATION REQUISITES & PROGRAMMING NEEDS

08

o Enable/Disable Features for CoS Tables o Copy Class o Assign CoS Table to Extension

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RTC Time Setting RTC Date Setting Office Time Set Clear Office Time Change over Mode Manual Change over Add Card Delete Card Add Port Assign Program Access Level to Ext.

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Clear Dial Code Define Dial Code Recover default Dial Code Clear Feature Code Define Feature Code

23

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Recover Default Feature Code

25

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Extension Enable / Disable Set Operator Number Flexible Number Programming Flexible Number Programming (Bulk- Tel.) FAX Extension Reset Extension Password Add Extension to Pickup Group Delete Extension from Pickup Group Delete Pickup Group Program Secretary Extension Hotline Number Programming Assign Hotline to Extension Clear Hotline Assign Junction Group to Extension Assign Secondary JUN Group to Extension

26

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19

20 21

24

27

28 29 30 31

o Clear Secondary JUN group assignment to Extension

32

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Enable/Disable Junction Junction’s Operating Direction Junction Type Hunt Group Programming Junction Landing Extension Hunt Time Attendant Fail Landing Assign Private Junction Line Delete Private Junction Line

-----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016

34 35 36 37 2

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Service Provider Selection for # Centrex dialing Program Dummy dial Tone for Analog Junctions Call Forward of Hunt Group Call Wait on Hunt Group Program Junction Grouping Clear JUN from JUN Group Program Leased Line Program Centrex Line Programmable Hunt Group Landing Pattern STD / Local Junction Access Transperancy Programmable Paging Junction Clear Paging Junction

38

39

40

o Set CoS Prefix Table o Initialize default CoS Prefix Table

41 42

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Junction Service Provider Set LCR Prefix Clear LCR Prefix Set LCR Code Clear LCR Code Program Centrex Table Clear Centrex Table Program Modify Number Table Clear Modify Number Table

o Message Time Zone Programming o o o o o o

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45

46 #

# Welcome Message Table Assign Message Table to Programming Junction # Record Auto Attendant Messages/ User Music # Play Recorded Auto Attendant Messages # Erase Auto Attendant Messages Assign user recorded Music Select Language for Auto Attendant Voice Prompts # ( : Possible Only thro’ Telephone )

47

48

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E1 Channel Setting E1 Parameter Setting E1 Landing Extension

49

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Channel Setting Landing Extension BRI Junction Category

51

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Channel Setting Landing Extension Define Network Clock Source PRI Junction Category Program CRC Calling Party Number Information Called Party Number Information

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50

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o Programmable Logical Partitioning

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Tie Route Method Own PBX Code Auto Route Selection Tie Digit Timeout Tie Leading Digit/Tie Route Table Add / Strip Digit Min – Max Digits/Tie destination Number Length IP Address of Card Program Netmask Program Gateway Program Debug Level Load Default Tie Parameters Reset Tie Card Program Alternate Destination IPs In Routing Table Clear Tie Route Table Programmable Remote IP for SIP Extension Card Programmable Input Gain for SIP Ext./ Trunk / Tie Card

57

58

59

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SIP JUN Enable/Disable Display SIP Trunk Name SIP Line ID Authentication ID for SIP Trunk Authentication Password for SIP Trunk SIP Trunk Mode

60

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Proxy server flag Address forTrunk SIP Trunk Registration for SIP Register Server Address for SIP Trunk Out Bond Proxy Flag for SIP Trunk Out Bond Proxy Server Address for SIP Trunk Register Expiry Timer for SIP Trunk Transport Protocol for SIP Trunk DTMF Mode for SIP Trunk Enable Vocoder for SIP Trunk Preferred Vocoder for SIP Trunk

61

o Set CLI Based Routing Table o o

Clear CLI Based Routing Table CLI Based Day / Night Landing (Enable / Disable)

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Assign MSN Table to Junction Program MSN Number Length Assign MSN No. to Port Clear MSN No. for Port No. Clear MSN No. Table Clear Pilot Number Program Pilot Number MSN Day / Night landing (Enable / Disable) Program MSN CLI Display Number


62

63

64 65 66 67

4

68

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Setting Base Station MIC Gain Setting SPEAKER Gain Setting SIDE TONE Setting PRI Channel Allocation IMEI number display selection GSM Version Compatibility Flag Programmable call proceed timeout for GSM Programmable Deliver timeout for GSM GSM Trace

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Set MSN Number Length to PRI Set MSN Junction to PRI Extension Assign PRI Extension to MSN Table Clear MSN Table Clear assigned MSN Junction to PRI Extension

70

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Restricted Table Programming Clear Restricted Table Denied Table Programming Clear Denied Table

71

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69

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o Abbreviated Table Programming 73 o Assign Departmental Abbreviated Table to Extension o Clear Abbreviated Tables 74 o Extended Abbreviated Number Programming (With ARM Split Ver. 0.4+ onwards only) o Clear Extended Abbreviated Number

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Program Bill Start Time Initialize Bill Parameters Program Call type Program Call Record Serial Number

75

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Program PRPC Table Program Call Cost Table Program STD/ISD Codes Program PRPC for Centrex Lines

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Program FIX BudgetBudget o Program o Enhanced o Clear Budget ( Only thro’ Hyper )

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Assign CUG Number to Extension CUG Call Enable (allow calling) CUG Call Disable (disallow calling)


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78

81

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Program Voicemail Port Program Voicemail Mode

o Agent Interface Mode o

83

Reset Agent’s login Password

o Set Ring Repetition Pattern o o o o o o o o

82

Program CTI/ HMS INTEGRATION/ SYNApps Application Ver. 1.8 onwards Dial Plan (Not applicable for ARM Split CPU Ver. 1.1 onwards)

84 85

CLI DUMMY DIGITS

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CLI RING SETTING ( Before/After First Ring) 86 Time-out for External Forwarded Call Auto Attendant Ring Time-out Time-out for JUN-JUN transferred Call 87 COM1/COM2 Selection ( Only thro’ Telephone ) (Not applicable from Ver. 1.8 onwards) ‘Transfered Call’ Recall Time Selection Waiting Tone & Transfer to OPR MSG during Auto Attendant 88 Waiting Timeout during ATT after MSG Programmable Billed Extension Set Dynamic STD Lock Timeout 89 Set Dynamic CoS Programmmable Auto Callback on No Reply

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Create Backup

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Recover Backup Create Master Backup Recover Master Backup Change Program PW Set Printer Password

91

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Printing L2 < - > L4 Packets Printing L1 < - > L2 Packets Printing L2 status

92

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Floor-wise Room Service Single Digit Access for Hotel Rooms Room to Room Barring Check-In Check-out

93

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Temporary Check-infor Check-out Dial Tone Message Hotel Rooms Music Before Dial Tone Message (Not applicable for Office Version) Room to Room Calling - Groupwise Removal of Extension from Group Hotel Bill entry Room to room calling - Global Hotel Name Programming Clear Floor-wise Room Service Extensions Clear Single Digit Access codes

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94 95

96

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Setting Name of an Extension (Not Applicable for 256P CPU) Clear Extension Name Change Login Password for Hyper Terminal

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► REMOTE PROGRAMMING ► Default Data

99

► Print Commands Through Hyper Terminal

109

► Quick Reference Guide

110

►

ANNEXURE – FEATURE CODE

121

►

ANNEXURE – DIAL CODE

122

► Port Details – Slotwise

123

► Connection details of cables used with NEOS

124

► PRI Status Indications

125

► LED Indications on KTS

126


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



PREINSTALLATION REQUISITES & PROGRAMMING NEEDS : While programming the system for the first time set the DIP switch (SW1) on the CPU as follows SW1-1 SW1-2 PURPOSE OFF ON Load default Subject to presence of ON ON Boot from RAM PGBK flash card OFF OFF Boot from Flash RAM child card ON OFF No Function While powering up the system for the first time keep SW1-1 OFF and SW1-2 ON. After the system boots put SW1-1 ON. The cards details as inserted will be loaded in the RAM. SW1-3 Mode of Operation ON HOTEL VERSION OFF OFFICE VERSION

For your convenience the Syntel NEOS has been designed such that it is programmable via SLT, Key Phone as well as Hyper Terminal. The codes for programming via SLT & KTS are the same. The only additional advantage of programming via KTS is that one gets to view the codes on the LCD as they are fed into the system and is thus able to recognize & rectify any mistake that occurs while keying in the codes. Programming through Telephone: By default, the extension numbers 200 & 202 have been enabled for system programming. In case the CPU is set for Hotel version then only extension 202 is enabled for programming by default. The user may connect an SLT or a KTS either, to initiate the programming for the system. However, it is also possible to enable more than one extension via the given codes for the Programming Function. Programming can take place through one phone at a time. The programming through telephone has certain mandatory fields which will be repeated for all codes. These are as given below: Program Code Prefix:: #69 + Password Program Code Suffix: * Please Note: The default password of the system is 1234. Also, it is not necessary to enter the prefix & suffix for each program code. One can also do continuous programming by entering ‘#69 + Password” once, followed a program code and sequence and then “ *” on completion of the same followed by the next program code and sequence. “ #69 + Password + Program Code 1 + * + Program Code 2….+ * + Program Code n + * +* Programming Hyper Terminal: To programthrough the NEOS through the hyper terminal, the COM1 port of NEOS has to be connected to the serial port of the computer. Please verify the COM port settings to be as stated below : Baud 9600 Stop bits 1 Data bits 8 Parity None


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After executing ‘Hyper Terminal’ application; press ‘esc’ key to Login. Enter the password (the default password is “syntel”) and then press the ‘enter’ key.

There are basically three sets of commands, namely:   





 

Display – Used to observe the set parameters for a particular feature Set – Used to program/set the parameters for a particular extension/CO/system Clear – Used to delete the parameters set for a particular feature

‘Display Help’ listes all the possible ‘Display Commands’. For getting the help for how to use he display command, enter d h ‘Set H’ listes all the available programmable commands which are possible through hyper terminal. ‘set h’ displays the programmer the syntax of the specific ‘set’ command. Similar for ‘Clear’ command as well.

For ARM Split CPU there exists two Dip switches. The significance of the same are as follow : SW1_1

SW1_2

Significance

SW1_3

Significance

OFF ON OFF ON

ON ON OFF OFF

Boot from default Boot from RAM Boot from Flash RAM Not Applicable

OFF ON

Office Version Hotel Version

SW1_4 OFF ON

3 Digit Ext. No. 4 Digit Ext. No.

* - Subject to presence of PGBK child card

SWITCH SW3_1 SW3_2 SW3_3 SW3_4

Position OFF ON OFF ON

Significance 16 Slot Configuration w/o onboard PRI 8 Slot configuration with onboard PRI (if present) PRI Master Selection PRI Slave Selection

OFF (E1) ON (PRI)

2 Digit Numbering Scheme upto 58 Ext. 3 Digit / 4 Digit Numbering scheme (subject to SW1_4) Not Used

NOTE : In case of 256P ARM CPU & ARM Split CPU never change the Flash Prog. Stub to ON except during Version upgradation


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1. CLASS OF SERVICE PROGRAMMING: a.

Enable/Disable Features for CoS Tables Function: To enable or disable a certain set of characteristic features while predefining the Class of Service (CoS) tables to be allotted to individual employees/Extension depending on the access rights as defined by the company/EPABX Owner. Code: #69 + PW + 000 + CoS Tb (01–32) + * + XX (00 –14; 25-35) + Func (0 –1) + * Func: 0 –Disable XX: 00 – Listening in ( Only one Ext. can be listened-in at a time) / 1 –Enable Monitor Call ( Preferably use KTS at the place to be monitored) 01 – Barge-in with Tone ( Only one Ext. can be listened-in at a time) 02 – Barge-in Protect 03 – Three party Conference 04 – Do Not Disturb (Internal / External) 05 – Junction Transfer Allow 06 – Call Forward Protect 07 – Second Junction Call (Requires when 3 P Conf. is amongst 2 JUN) 08 – Only Global Abbreviated Numbers (Subject to CoS) (10 ~ 49) 09 – Emergency Abbreviated Numbers (50 ~99) 10 – Internal Call Forwarding 11 – Caller Line Identification 12 – Allow CLI Restriction ( Only intercom CLI can be restricted) 13 – Override CLI Restriction 14 – DND Override 25 – Executive Ring 26 – External Call Forwarding

NOT APPLICABLE FOR 256P PCPU #

NOT APPLICABLE FOR 256P PCPU

27 – JUN – JUN Transfer 28 – DTMF/Pulse Phone 29 – Dial Tone Message 30 – Parallel Mobile Extension

#


31 – DOSA 32 – MSN Call Queue 33 – MSN No Reply 34 – Call Queue for Analog JUN 35 – Enblock dialing Applicable only for Split CPU 0.3 & ARM CPU 0.7, Combo 1.1, 256P 2.0 onwards #69 + PW + 000 + CoS Tb (01–32) + * + XX (15 –24) + Func + * 15 – Day & Night Class of Service (Func = 0 – 4 & Func= 0 – 4 ) 16 – Restricted Table Allocation (Func = 1 – 8 / 0 /9 ) 17 – Denied Table Allocation (Func = 1 – 8/ 0 / 9) 18 – Class of Service after Budget Exhaustion (Func = 0 – 4) 19 – Time Limit Local (Func = 00 – 99) -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016

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20 – Time limit STD ( Func = 00 – 99) 21 – Bill group ( Func = 0 – 4) 22 - Hook Flash Time ( Func = 3 – 9) 23 – Prompt Language ( Func = 0 – 2) 24 – LCR Type ( Func = 0 – 2 ) # -

Requires incoming call to be on PRI only.

set class [For clscode & limit use help: >d CLSH] Allied Programs: None. Default Value: Refer page – 70. Display Command : > d cl a15. Day/Night CoS Function: To allot the dialing rights during the day mode as well as the night mode for a specific CoS Table. If Night CoS is higher than Day CoS, it Code: #69 + PW + 000 + CoS Tb (01–32) + * + 15+ Day Fun (0 –4) + Night Fun (0 –4) + * Day/Night Intercom Fun:

0–

1

2 –Local with Mobiles 7x, 8x, 9x

– Local 3 – STD

4 – ISD Example: To set the outdialing rights of CoS Table 19 as ISD in the day mode and intercom in the night mode, the codes are as follows: Tel. Code: #69 + PW + 000 + 19 + * + 15 + 4 + 0 + * H.T. Code: set class 19 15 40 Allied Program : 013, 017 & 018.. Default Value : Local for Class 06, ISD for Class 01.

a16. Allotting Restricted Table Function: To allot a particular Restricted Table or finite no. of Restricted tables (i.e. table containing the numbers that the user is permitted to dial out irrespective of his CoS) as applicable to a specific CoS Table from a choice of 8 such tables available in the system Code: #69 + PW + 000 + CoS Tb (01–32) + * + 16 + Table (0 /1 –8 / 9 ) + * Please Note: 0 indicates no restricted table is assigned whereas 1 to 8 represents each of the individual 8 Restricted Tables respectively containing 10 Nos. each of 8 digit max. OR 9 to assign all restricted tables viz. 1 thro’ 8. Example: To allot restricted table number 4 to CoS Table 9, the codes will be as follows: Tel. Code: #69 + PW + 000 + 09 + * + 16 + 4 + * H.T. Code: set class 09 16 4 Allied Program : 121 & 122. Default Value : No Restricted table allocated to either of Classes. ( Refer Page 103 ). Display command : > d Drtbl -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016

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a17. Allotting Denied Table: Function: To allot a particular Denied Table or finite no. of denied tables (i.e. table containing the numbers that the user is not permitted to dial out irrespective of his CoS) as applicable to a specific CoS Table from a choice of 8 such tables available in the system Code: #69 + PW + 000 + CoS Tb (01–32) + * + 17 + Table (1 –8/ 0 / 9 ) + * Please Note: 0 indicates no denied table is assigned whereas 1 to 8 represents each of the individual 8 Denied Tables respectively containing 10 Nos. each of 8 digits max. OR 9 to assign all denied table viz. 1 thro’ 8. Allied Program : 123 & 124. Default Value : No Denied table allocated to either of Classes. ( Refer Page 103 ) Display command : > d Drtbl NOTE: It is not recommended to allocate vacant Restricted/Denied Table to Class unnecessarily.

a18. Allotting CoS after Budget Exhaustion Function: To define the applicable CoS in terms of outdialing rights for each CoS Table in event of the defined user budget being exhausted Code: #69 + PW + 000 + CoS Tb (01–32) + * + 18 + Func (0 –4) + * Intercom Func: 0 –

1

2 – Local with Mobiles ( 7x, 8x, 9x).

– Local 3 – STD

4 – ISD Example: To set the outdialing rights to only local calls – after budget exhaustion – for CoS Table 30, the codes are as follows: Tel. Code: #69 + PW + 000 + 30 + * + 18 + 1 H.T. Code: set class 30 18 1 Allied Programs : 088, 151, 152, 153, 161 Default Value : 0 i.e. Intercom for all the classes. Display Command : d cl

A19. Allotting Time Limit for Local Calls Function: To define the Time Limit applicable for each CoS Table for all outgoing local calls made by the users, wherein after the set time lapses the call is automatically cutoff Code: #69 + PW + 000 + CoS Tb (01–32) + * + 19 + XX + * XX: 00 – No Time Limit 01 – Cutoff in 1 minute 02 – Cutoff in 2 minutes ::

:::::::::::::::::::::::::::

99 – Cutoff in 99 minutes


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Example: To set the STD time limit for CoS Table 3 as 5 minutes, the codes are as follows. Tel. Code: #69 + PW + 000 + 03 + * + 20 + 05 + * H.T. Code: set class 03 20 05 Please note that no warning tone is fed before call disconnection. Only Local Landline calls are covered under this category. Allied Program : None Default Value : No Local Time Limit for either of Classes.

a20. Allotting Time Limit for STD Calls Function: To define the Time Limit applicable for each CoS Table for all outgoing STD/ISD/95 calls made by the users, wherein after the set time lapses the call is automatically cutoff Code: #69 + PW + 000 + CoS Tb (01 –32) + * + 20 + XX + * XX:

00 – No Time Limit 01 – Cutoff in 1 minute 02 – Cutoff in 2 minutes ::

:::::::::::::::::::::::::

99 – Cutoff in 99 minutes Local Mobile calls alongwith STD landline & STD mobile are covered under this category. Allied Program : None Default Value : No STD Time Limit for either of Classes.

a21. Allotting Bill Group Function : To define different billing category for each CoS Table for all Outgoing Calls Code : #69 + PW + 000 + CoS Tb (01 –32) + * + 21 + X + *

X : Bill Group No. – 0-4

Example: To set the Charge Type 3 for CoS Table 25, the codes are as follows: Tel. Code: #69 + PW + 000 + 25 + * + 21 + 3 + * H.T. Code: set class 25 21 3 Please note that this is possible for Office Version as well as for Hotel Version. Allied Program : 151. Default Value : 0 for all Classes.

a22. Setting Hook Flash Time Function : To define hook flash time for Extensions. Code : # 69 + PW + 000 + CoS Tb (01 –32) + * + 22 + Ext. Hook-flash digit + * Ext. Hook-flash Digit : Digit (3-9) * 100 millisec. Eg. 3 = 300 ms., 6 = 600 ms., 9 = 900 msec. Etc. Example: To set the hook flash timing to 400 mille secs for CoS Table 12, the codes are as follows: Tel. Code: #69 + PW + 000 + 12 + * + 22 + 4 + * H.T. Code: set

class 12 22 4

Allied Program : None Default Value : 700 mSec. for all Classes. -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016

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a23. Setting Prompt Language Function : To set language ( English/Hindi) for user voice-prompts Code : # 69 + PW + 000 + CoS Tb (01 –32) + * + 23 + Digit (0 – 2) + * Digit : 0 – English

1 – Hindi

2 – No Prompts.

Example: To set the language for internal voice prompts as Hindi for CoS Table 5, the codes are as follows: Tel. Code: #69 + PW + 000 + 05 + * + 23 + 1 + * H.T. Code: set class 05 23 1 Allied Program : None Default Value : 0 i.e. English for all Classes.

a24. Setting LCR Type Function : To set LCR type for extension. Code : # 69 + PW + 000 + CoS Tb (01 –32) + * + 24 + Digit + * Digit : 0 = No LCR;

1 = LCR with Override

2 = Only LCR

Example: To set no LCR (type 0) for CoS Table 1, the codes are as follows: Tel. Code: #69 + PW + 000 + 01 + * + 24 + 0 + * H.T. Code: set

class 01 24 0

Allied Program : 072, 157. Default Value : 0, i.e. No LCR for all Classes.

a25. Setting Executive Ring

NOT APPLICABLE FOR 256P and ARM 256 CPU

Function : To set Executive Ring for extension. Code : # 69 + PW + 000 + CoS Tb (01 –32) + * + 25 + Digit + * Digit : 0 = Normal Ring; 1 = Executive Ring Allied Program : None Default Value : 0, i.e. Normal ring for all Classes.

a26. Setting External Call Forward

NOT APPLICABLE FOR 256P

Function : To enable External Call forwarding feature for extension. For external calls to get forwarded it is mandatory that I/C call has to be on PRI Line. It is not recommended to use analog JUN for this feature. Code : # 69 + PW + 000 + CoS Tb (01 –32) + * + 26 + Digit + * Digit : 0 = Disable;

1 = Enable

Allied Program : 000 – 27. User Features #510 & #511. Default Value : 0.


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a27. Setting JUN-JUN Transfer Rights Function : To set unsupervised conference rights or JUN – JUN transfer rights for extension. Code : # 69 + PW + 000 + CoS Tb (01 –32) + * + 27 + Digit + * Digit : 0 = Diable;

1 = Enable

Digit : 0 = Tone;

1 = Pulse

Allied Program : None Default Value : 0.

a28. Setting DTMF/Pulse Dialing for Extension Function : To set dialing type for extension. Code : # 69 + PW + 000 + CoS Tb (01 –32) + * + 28 + Digit + *

Allied Program : None Default Value : 0, i.e. Tone Instruments for all Classes.

a29. Setting Dial Tone Message for Extension Function : To set dial tone message for extension. Code : # 69 + PW + 000 + CoS Tb (01 –32) + * + 29 + Digit + *

Digit : 0 = Off; 1 = On


a30. Setting Mobile Parallel Ring for Extension


Function : To set Mobile Parallel ring for extension. This feature would redirect intercom calls as well to predefined No. set. For external calls to be forwarded it is mandatory that I/C call has to be on PRI Line. Code : # 69 + PW + 000 + CoS Tb (01 –32) + * + 30 + Digit + * Digit : 0 = Disable;

1 = Enable

Allied Program : 000-26, 000-27. Feature Code #511 & #512. Default Value : 0.

a31. Setting DOSA for Extension Function : To set DOSA feature for extension. This feature facilitates the user to use facility of his/her extension by calling PBX (PRI Line) to make O/G call from PBX lines. Code : # 69 + PW + 000 + CoS Tb (01 –32) + * + 31 + Digit + *

Digit : 0 = Disable;

1 = Enable



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a32. Setting MSN Call Queue for Extension Function : If this feature is enabled, call landing on the same MSN No. while it is busy would get queued and would be offered to the extension immediately after it gets free. During the time Extension user would keep on getting camp on warning tone.. Code : # 69 + PW + 000 + CoS Tb (01 –32) + * + 32 + Digit + * Digit : 0 = Disable;

1 = Enable

Allied Program : 000 – 34 Default Value : 0.

a33. Setting MSN No Reply condition for Extension Function : If call landing onto MSN No. is unanswered, does not get forwarded to OPR or pilot Number landing extension/Hunt Group. Code : # 69 + PW + 000 + CoS Tb (01 –32) + * + 33 + Digit + * Digit : 0 = Disable;

1 = Enable

Allied Program : None . Default Value : 0.

a34. Setting Call Queue of Analog JUN call for Extension Function : If disabled, the call transferred to a busy extension would not camp on the extension. Code : # 69 + PW + 000 + CoS Tb (01 –32) + * + 34 + Digit + * Digit : 0 = Disable;

1 = Enable

Allied Program : None Default Value : 0. NOTE : For disabling MSN Call Queue, feature 32 & 34 both must be disabled.

a35. Setting JUN dialing in Enblock mode or Overlap mode for Ext. APPLICABLE FOR ARM Split 0.3 & ARM CPU Ver. 0.7 onwards Function : To set dialing on JUN line in Enblock (store & dial Mode) or Overlap dialing mode (conventional) for extension. Code : # 69 + PW + 000 + CoS Tb (01 –32) + * + 35 + Digit + * Digit : 0 = Disable;

1 = Enable

Allied Program : None. Default Value : 0 (Overlap Dialing).


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b. COPY CLASS Function: To replicate the features of one predefined class so as to create a new one exactly the same and then make a few minor changes instead of reprogramming the entire CoS table again Code: #69 + PW + 001 + Source Class + Destination Class + *

set copycls To copy/recover default class settings :

set copydcls Example: To copy the feature properties of CoS Table 4 into CoS Table 22, the codes are as follows: Tel. Code: #69 + PW + 001 + 04 + 22 + * H.T. Code: set copycls 04 22 Allied Program : 000 Default Value : None.

c.

ASSIGN CoS TABLE to EXTENSION Function: To assign one of the predefined CoS Tables to an extension suitable to the user’s position in the organization Code: #69 + PW + 002 + Ext. No. + CoS Table Number + *

set asscls < Repeat Count> Example: To assign the CoS Table 13 to extension 226, the codes are as follows: Tel. Code: #69 + PW + 002 + 226 + 13 + * H.T. Code: set asscls 226 13 Allied Program : 000, 001 Default Value : Class 01 for KTS (200 & 201) & Ext. 202. Class 06 for rest all Extensions. Display Command : > d E


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2.

SYSTEM SETTINGS a.

RTC Time Set Function: To set the time in the EPABX’s internal RTC as per the organization’s clock or frame of reference Code: #69 + PW + 011 + HH + MM + * HH Hours – in 24 hr format set time

MM

– Minutes

( HH: Hours,MM:Minutes)

Example: If the time to be set is 1.38 pm, then the code for the same will be as follows. Tel. Code: #69 + PW + 011 + 13 + 38 + * H.T. code: set time 1338 Allied Program : None Default Value : None. User code #6135 to verify the time set.

b. RTC Date Set Function: To set the date and Day of Week in the EPABX’s internal RTC as per the organization’s frame of reference Code: #69 + PW + 012 + DD + MM + YY + DOW + * DD – Date

MM – Month

YY – Year

DoW – Day of the Week ( 1- Mon.,….7-Sun)

set date
Example: If the date & day of week to be set is 7/10/06 & Saturday, then the code for the same will be as follows. Tel. Code: #69 + PW + 012 + 07 + 10 + 06 + 6 + * H.T. Code: set date 07 10 06 6 Allied Program : None Default Value : None

c.

Office Time Set Function: To set the regular office timings for each day of the week in the EPABX so as to enable the system to switch from day mode to night mode in accordance with the same Code: #69 + PW + 013 + DOW + HH1 + MM1 + HH2 + MM2 + * DOW – Day of the Week ( 1- Mon.,….7-Sun) HH1 & MM1 – Start Time in Hours & Minutes HH2 & MM2 – End Time in Hours & Minutes set OFFICETime


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Example: If the start time of the office is 9.30 am and the end time is 6.00 pm for say Tuesday, then the code for the same will be as follows. Tel. Code: #69 + PW + 013 + 2 + 09 + 30 + 18 + 00 + * H.T. Code: set officetime 2 0930 1800 Allied Program : 017 Default Value : None. ( Refer Page 103 ). Display Command : >d OFFT d. Clear Office Time Function: To erase the office timings set for the entire week using a single command in event of a change in the same Code: #69 + PW + 014 + 0 + * clear officetime Allied Program : 013. Default Value : None

e.

Mode – Auto / Manual Function: To set the day to night changeover mode & vice versa to be operated either manually or automatically as per the organization’s requirement Code: #69 + PW + 017 + Func (1 – 2) + * Func: 1 Manual –

2

– Automatic

set mode Example: To set the day-night changeover to manual mode, the codes will be as follows: Tel. Code: #69 + PW + 017 + 1 + * H.T. Code: set mode 1 Allied Program : 013 Default Value : Manual. (Refer page 103 ) Display Command : > d SYSM

f.

Manual Changeover Function: To change the system from day to night mode, and vice versa, manually, provided that the system is operational in Manual Mode. Note that during Auto Mode if Sys. Mode is changed manually, Auto Mode needs to be redefined. Code: #69 + PW + 018 + Func (1 – 2) + * Func: 1Night – Mode

2

– Day Mode

set daynight


19

Example: To change the system from night to day mode, the codes will be as follows: Tel. Code: #69 + PW + 018 + 2 + * H.T. Code: set daynight 2 Allied Program : 013, 017. Default Value : Day Mode. (Refer page 83 ) Display Command : > d SYSM

g. Add Card Function : To add new card in an operational system. Code: #69 + PW + 019 + Slot No. (01-16) + Card Code Type (01-19) + * Card Code Name 01

C. Code

EXT8

12

Name BRI8

02 EXT4JUN4/JUN4

14

JLC 2x 6

NOT APPLICABLE FOR 128 P

03 E1JUN MASTER

15

SLT16 - Plain

COMPATIBLE WITH SPLIT CPU IN 8S MODE ONLY

04 E1 JUN SLAVE

16 JLC 4x8

05 PRI JUN MASTER

17 GSM 4P

APPLICABLE ONLY WITH ARM CPU

06 PRI JUN SLAVE

18

VOIP SIP TIE

APPLICABLE ONLY WITH ARM SPLIT CPU Ver 1.74 +

07 DuSlic / SLT16-Dx

19

VOIP TIE JUN


08 JUN4/JUN8

20

VOIP SIP EXTENSION APPLICABLE ONLY WITH ARM SPLIT CPU Ver 1.74 +

09 KTS8 10 BRI4-KTS4

21 22

KTS 8P 2WIRE

11

APPLICABLE ONLY WITH C OMBO & SP LIT CPU


KTS4-BRI4

Card need not be present when while executing above program. Also “Reset” button needs to be pressed once, after command execution while the card present. While executing this program for 128P CPU slot nos. should be programmed as 1 through 7 else it is 01 thro’ 16. NOTE1 : Future Provision. Currently not in use. NOTE2 : Now not in use. E1 is not applicable for onboard PRI card Preferably configur cards such as E1/PRI, KTS card , GSM & JUN cards in the trailing slots.

set cardadd Example: To add a EXT16 (16 port Extension Card ) to the slot 4 of the system, the codes will be as follows: Tel. Code: #69 + PW + 019 + 04 + 07 * H.T. Code: set cardadd 04 07 Allied Program : 020, 021. Default Value : Cards configured at the time of First Booting. ( Refer Page 103 ) Display command : > d C


20

h. Delete Card Function : To remove an existing card in an operational system to replace it with other type of card or remove the same permanently . Code: #69 + PW + 020 + Slot No. (01-16) + * “Reset” button needs to be pressed once after command execution.

clear card Example: To delete the card in slot 3 of the system – irrespective of the type – the codes will be as follows: Tel. Code: #69 + PW + 020 + 3 + * H.T. Code: clear card 3 Allied Program : None Default Value : None Display command : > d C

k.

Add Port / Assign Ext. No. to Port FNP Function : It is required to assign Extension numbers if an Extension card is added. JUN numbers need not to be assigned. Code: # 69 + PW + 021 + Port No (001-256) + * + Ext. No. + * set portadd Example: To set port number 32 as extension 229, the code will be as follows: Tel. Code: #69 + PW + 021 + 032 + 229 + * H.T. Code: set portadd 32 229 It should be noted that JUN ports need not be defined. The get assigned by the system itself. Allied Program : 019. Default Value : Ext. No. is not assigned to any of the port added newly. ( Refer Page 100 ) Display command : > d E

User code #6136 to verify the Extension Number configured.while #6138 to verify port number of the extension.

With Ver. 1.1 onwards it is necessary to assign JUN no. to JUN port for JUN card added.

l.

Assign Program Access Level to Ext. Code: # 69 + PW + 022 + Ext. No. + Prog. Access Level (0 / 3) + * set extpacc Example: To assign full programming access to extension 223, the programming codes will be as follows: Tel. Code: #69 + PW + 022 + 223 + 3 + *


21

H.T. Code: set extpacc 223 3 Allied Program : None Default Value :

Ext. 200 & 202 are set for Full Programming Access. Rest all are denied for

programming. However at a time, only one Extension can srcinate programming. In case of Hotel Version, initially it’s possible to program only from Ext. 202. If room to room barring for KTS Ext. 200 is deactivated, programming can be availed from the said ext. as well. Display command : > d E


22

3.

FLEXIBLE NUMNERING SCHEME a. Clear Dial Code Function : Considering the constraint that if the digit required to be assigned to a port as dial code is already been assigned to either feature Dial Code or station Dial code, the same needs to be cleared off Tel. Code b.

#69 + PW + Prg.code 094 + Dial Code Port No. / 999 + *

clear DIALCode It should be noted that ports mentioned as Invalid ports are reserved and cannot be cleared. 999 would clear all dial ports except KTS ports and default OPR port i.e. very first analog Ext. Example : To clear dial code for Hunt Groups so as to release digit 6 for assigning to other desired feature code, the programming codes would be as follows: Tel code : # 69 + PW + 094 + 276 + * + 277 + * + ……. + 285 + * Hyper Code : clear dialc 276 clear dialc 277 clear dialc 278 : : : clear dialc 285 Allied Program : 092 Default Value : None. Display command : > d DIALCode

b. Program Dial Code Function : This program enables the programmer to define desired numbers to Ext./ JUN / Hunt Group Numbers according to the selected dial plan. Tel. Code :

# 69 + PW + 092 + Dial Code Port No <000-258, 276-285> + Dial Code

set dialcode < port no> < Dial Code>

Please note that if the system is operated in 8S mode, ports that can be set for Ext./JUN are from 001 through 160. 161 being KTS ports. Ports for Hunt Groups viz 276 – 285 remain constant. Example : To program hunt group in series 1 replacing digit 6 i.e. 681 as 181….690 as 190, the programming codes would be as follows: Tel. Code : # 69 + PW + 092 + 276 + 181 + * + 277 + 182 + …….+285 + 190 + * Hyper Code : set dialc 276 181 set dialc 277 182 : : : : set dialc 285 190 Allied Program : 094 Default Value : Refer Annex.. Display command : > d DIALCode


23

c. Restore Default Dial Code Function : This program enables the programmer to recover the default settings of Dial Code which have been enabled at the time of first booting. Tel. Code #69 +PW + 096 + 1234 + * set dialdef <1234>

d. Clear Feature Code Function : Considering the rules for redefining the feature code it might need to clear the already existing feature codes if conflicting with the desired ones. It needs to clear such ports first. Program for doing the same is as follow : Tel. Code : #69 + PW + Prg.code095 + Feature Code Port No./999 + * clear FEATCode < Feature Port No /999> Note that Feature code at port No. 003 and 056 i.e. System Programming & Redial cannot be altered. 999 used to clear the all feature codes in one go, but would not reset port No. 003 & 056. Example : To clear STD JUN access code ‘8’ so as to make digit ‘8’ available for defing as other feature code or for extension numbering scheme, the programming code would be as follows : Tel. Code : # 69 + PW + 095 + 055 + * Hyper Code : clear featc 055 Allied Program : 094 Default Value : Refer Annex... Display command : > d FEATCode

e. Program Feature Code Function : It is possible to redefine the various features codes applicable at during the DIAL Phase. Program for doing so is as follows : f.

Tel. Code:.

#69+1234 + 093 + Feature Code port no.(xxx) + Dial code+ *

set featcode

Example : To set STD JUN access code as 5, the programming code would be as follows : Tel. code : # 69 + PW + 093 + 055 + 5 + * Hyper code : set featc 055 5 Allied Program : 095 Default Value : Refer Annex.. Display command : > d FEATCode


24

g. Recover Default Feature Code Function : This program enables the programmer to recover the default settings of Dial Code which have been enabled at the time of first booting. Tel. Code

#69 +PW + 097 + 1234 + *

set featdef <1234>


25

4.

Extension Programming Incase of Repeat commands JUN No. starting with * can not be programmed. Repeat count is optional in command. If not given, settings are applicable for given Ext/Jun no. Only.

a.

Enable/Disable Extension Function: To activate/deactivate a particular extension port for regular functioning Code: #69+ PW + 031+ Ext. No. + Func (0 – 1) + * Func:

0 Disable –

1

– Enable

set enext Example: To enable extension 229 for day to day use, the codes will be as follows: Tel. Code: #69 + PW + 031 + 229 + 1 + * H.T. Code: set enext 229 1 Allied Program : None Default Value : Enabled. Display command : > d E

b.

Set Operator Number Function: To define a particular extension as the Operator. It is recommended that an Ext. which is member of a Hunt Group that has been defined as Landing Ext. should not be defined as Operator. Code: #69 + PW + 032 + + *

( 999 to cancel)

set oprext

Example: To define extension number 249 as the Operator Extension, the codes will be as follows: Tel. Code: #69 + PW + 032 + 249 + * H.T. Code: set

oprext 249

To remove Operator from the system use 999 as ‘Ext. No.’ Allied Program : 064, 058. Default Value : Ext. 202 is default OPR. Display command : > d SYSM Note : A Hunt Group if defined as Operator, does not get camp-on if all extensions within the Hunt Group are busy. However can be enabled for using Program 058. If KTS is one of the member, KTS can not avail OPERATOR FEATURES on KTS.

c.

Flexible Number Programming - FNP Function: To customize the extension numbering scheme as per the user’s requirement Code: #69 + PW + 033 + Old Ext. No. + * + New Ext. No. + * New No. can be in the range 000-998., however it is recommended not to use 000-050 being reserved for JUN access codes. Further in ‘9’ series, Ext. No. 900 & 910 will not be allowed. set flex < Repeat count 02~99>


26

Example: To redefine extension number 236 as 680, the codes will be as follows: Tel. Code: #69 + PW + 033 + 236 + * + 680 + * H.T. Code: set flex 236 680 Allied Program : 092. Default Value : 200 onwards up to no. of Ext. configured. Display command : > d C

d.

User code #6136 to verify the Extension Number configured.

Flexible Number Programming - BULK Function: To customize the extension numbering scheme as per the user’s requirement in bulk. This command has been exclusively introduced for bult programming thro’ telephone command . Code: #69 + PW + 034 + Old Ext. No. + * + New Ext. No. + * Repeat Count (02~99) New No. can be in the range 000-999., however it is recommended not to use 000-050 being reserved for JUN access codes. Further in ‘9’ series, Ext. No. 900, 910 & 999 will not be allowed. Hyper command same as that for previous program (Prog. Code 033) Example: To redefine extension number 210 to 259 as 310 to 359, the codes will be as follows: Tel. Code: #69 + PW + 033 + 210 + * + 310 + * 50 * H.T. Code: set flex 210 310 50 Allied Program : 092. Default Value : 200 onwards up to no. of Ext. configured. Display command : > d C

e.

User code #6136 to verify the Extension Number configured.

Fax Extension Function: To define the extension/s as fax extension/s (max. 4) to enable the functioning of Auto Fax Detection. It is necessary to define landing of the JUN as Auto Attendant. Code: #69 + PW + 035 +Ext.No.1+ * +Ext.No.2+ * +Ext.No.3+ * +Ext.No.4+ * ( 999 to cancel) set faxext (999 to clear all fax ext) Example: To set extension numbers 226, 239, 252, 291 as the four fax extensions, the codes will be as follows: Tel. Code: #69 + PW + 035 + 226 + * + 239 + * + 252 + * + 291 + * H.T. Code: set faxext 226 239 252 291 Allied Program : 065 / 116. Default Value : None Display command : > d SYSM

e.

Reset Extension Password Function : To reset user password of an extension and set it as ‘1234’. It should be noted that Password for Ext. assigned/programmed after card addition needs to be resetted mandatorily. Code: #69 + PW + 036 + Ext. No. + * set resetexpw


27

Example: To reset the Password for Extension 241, the codes will be as follows: Tel. Code: #69 + PW + 036 + 241 + * H.T. Code: set resetexpw 241 Allied Program : None Default Value : 1234 only for the entensions enabled at first Booting.. Display Command : None

f.

Add Extension to Pickup Group Function: To add a particular extension to a pickup group wherein that extension is thus enabled to pickup (answer) any other extension ringing within that group. By default no pickup group exists. Hence call pick-up feature would not function unless Pick-up groups are programmed. It is suggested / recommended to enter KTS Ext. & Ext. 202 (default) at the end of the Pickup group if part of the Pickup group. Code: #69 + PW + 037 + Ext. No. 1 + * + Ext. No. 2 + * +………. set PICKgrp Example: To create a group of extension 223, 249, 262 & 251, the codes will be as follows: Tel. Code: #69 + PW + 037 + 223 + * + 249 + * + 262 + * + 251+ * H.T.Code: set pickgrp 223

249

set pickgrp 223 262 set pickgrp 223 251 Allied Program : 038, 039 Default Value : No Pickup group exist. Display command : > d PICK

g.

Delete Extension from Pickup Group Function: To delete a particular extension from an existing Pickup Group so that it is barred from answering calls landing at any extension within that group using global call pickup feature. Code: #69 + PW + 038 + Ext. No. + * clear pickext Example: With reference to the earlier example, to remove extension 262 from the Pickup Group defined earlier, the codes will be as follows: Tel. Code: #69 + PW + 038 + 262 + * H.T. Code: clear pickext 262 Allied Program : 037 Default Value : None.


28

h.

Delete Pickup Group Function: To erase the existence of a Pickup Group altogether in event of restructuring or reorganization within the company Code: #69 + PW + 039 + Ext. No. + * Please Note: Here any extension number from the said group can be entered which would release all the Ext. contained with specified pickup group. clear pickgrp Example: With reference to the earlier example, to delete that particular group, the codes will be as follows: Tel. Code: #69 + PW + 039 + 249 + * H.T. Code: clear pickgrp 249 Here, instead of 249, one can specify 223, 262 or 251 also.

Allied Program : 037, 038 Default Value : None

i.

Secretary Extension - FNP Function: To define a particular extension as Secretary of another extension number, wherein the former automatically gets the advantages assigned to a secretary. This is applicable only in case of billing. i.e. Bill for the call srcinated by Secretary & then transferred to Boss would be charged to Boss’s account (Ext.). Facilities for Boss’s Ext. does not get transferred to Secretary’s Ext. nor calls for Boss’s Ext. get transferred automatically to Secretary’s Ext. Code: #69 + PW + 154 + Boss Ext. No. + * + Secretary Ext. No. + * Secretary ext no : valid Ext. Number as per numbering scheme (999 to cancel secretary ext ) set secretary Example: If the Boss’s extension number is 224 and his secretary’s is 229, then to set the latter as the secretary extension, the codes are as follows: Tel. Code: #69 + PW + 224 + * + 229 + * H.T. Code: set secretary 224 229 Please note that one Extension can be assigned as secretary of multiple extensions. Allied Program : 151, 152, 153. Default Value : None. ( Refer Page 84) Display command : > d E


29

j.

Hotline Number Programming Function: To define all the numbers to be stored in the system as Hotlines for ease in assignment to any extension at any point of time Code: #69 + PW + 040 + Hotline (01 – 16) + * + Number + * Hotline 1 to 16 – Internal reference numbering for defined numbers Number – The actual number (internal or external) to be defined as Hotline including Jun Access Code. Selective Seizure code starting with #, in case of specific JUN line. set hotline Example: To set extension 229 as hotline to be referred to internally as 4 Tel. Code: #69 + PW + 040 + 04 + * + 229 + * H.T. Code: set hotline 4 229 To set local P&T number 26876120 as hotline to be referred to internally as 9 Tel. Code: #69 + PW + 040 + 09 + * + 026876120 + * H.T. Code: set hotline 9 026876120 To set an STD mobile number 9822500032 as hotline to be referred to internally as 2 Tel. Code: #69 + PW + 040 + 02 + * + 009822500032 + * H.T. Code: set hotline 2 009822500032 To set an STD P&T number (say in Mumbai) 26876120 as hotline to be referred to internally as 10 Tel. Code: #69 + PW + 040 + 10 + * + 002226876120 + * H.T. Code: set hotline 10 002226876120 Allied Program : 041 & 042 Default Value : None Display command : > d HOT

k.

Assign Hotline to Extension Function: To assign one of the numbers set by the previous code as Hotline for a particular extension. (Func. not used. Hence ‘don’t care’) Code: #69 + PW + 041 + Ext. No. + Hotline (01 – 16) + Type (0 – 1) + 1 + * Type: 0 – Immediate

1 – Delayed

set exthotline< 1= Dummy Entry>

Example: To assign the internal reference number 5 as an immediate hotline for extension 235, the codes will be as follows: Tel. Code: #69 + PW + 041 + 235 + 05 + 0 + 0 + * H.T. Code: set exthotline 235 05 0 0 Allied Program : 040. User code #602 for Delayed Hotline. Default Value : None ( Refer page 100). Display command : > d E


30

l.

Clear Hotline Function: To clear the Hotline set for a particular Ext., whether it be for delayed or for immediate access Code: #69 + PW + 042 + Ext. No. + * clear hotline Example: To clear the hotline set in the previous example, the code will be as follows: Tel. Code: #69 + PW + 042 + 235 + * Please note that the hyper terminal command clears all hotlines set for different extensions, irrespective of the type. However, the hotline can also be cleared selectively by using the telephone command. Allied Program : 041. Default Value : None

m.

Assign Junction Group to Extension

Function : Junction groups set using Program 073 can be allocated using this command. One Extension can have only one group. Code : #69 + PW + 075 + Group No. (01 – 16 ) + * + Ext. No. + * + Ext. No. + * + …. By default, all Extensions are programmed for JUN Group No.. 1 set assjgrp Example : To group extensions 229, 304 & 510 say belonging to sales department as Junction Access Group No. 3, the codes will be as follows : Tel. Code : # 69 + PW + 075 + 03 + * + 229 + * + 304 + * + 510 + * H. T. codes : set assjungrp 229 3 set assjungrp 304 3 set assjungrp 510 3 Allied Program : 073, 074, 098 Default Value : 01. Display command : > d E

m.

Assign Secondary Junction Group to Extension Function : Junction grouping set using Program 073 can be allocated as Secondary Junction group wherein in case all the Junctions of the JUN group allocated using Prog. 073, are busy, Junctions program using this program would get offered to the extension. It has been made possible to access secondary junctions programmed now onwards (Ver. 1.83) using selective access code (#8xxx) Tel. Code : #69 + PW + 098 + Group No. (01 – 16 ) + * + Ext. No. + * + Ext. No. + * + …. Set ASSSECJgrp < Ext. No.>


31

By default, none of the Extensions are assigned with secondary JUN group. Allied Program : 073,& 075. Default Value : None Display command : >d secj

n.

Clear Secondary Junction Group to Extension Function : This program features to clear the secondary JUN Group assigned to an extension. This would restrict extension to access junctions only from the primary JUN Group assigned using Prog. 073. Tel. Code : #69 + PW + 100 + ExtNo + * Clear EXTSECjgrp Allied Program : 073 & 098. Default Value : None Display command : d SECJ


32

5.

Analog Junction Programming ( JUN No. = 000-127 Selective Junction; JUN No. = 999 can be used to program all Junctions using a single Command executed from Telephone.) Incase of Repeat commands using programming through Hyper Terminal JUN No. starting with * can not be programmed .

Repeat count is optional in command. If not given, settings are applicable for given Ext/Jun Number Only. a.

Enable/Disable Junction Function: To activate/deactivate a particular junction port for regular functioning Code: #69 + PW + 061 + JUN No. + Func (0 – 1) + * + …… Func: 0 – Disable 1 – Enable set JUNEN

Example: To enable junction number 003 & 004 to start functioning, the codes will be as follows: Tel. Code: #69 + PW + 061 + 003 + 1 + * + 004 + 1 + * H.T. Code: set junen 003 1 set junen 004 1 Allied Program : None Default Value : Enabled Display command : > d C

b.

Junction’s Operating Direction Function: To define whether the junction is meant to be only incoming or incoming & outgoing in terms of operation Code: #69 + PW + 062 + JUN No. + Direction (1 – 2) + * + ……. Direction: Only 1 – Incoming

2

– Both Ways

set JUNDIR Example: To define junction number 010 as only incoming, the codes will be as follows: Tel. Code: #69 + PW + 062 + 010 + 1 + * H.T. Code: set jundir 010 1 Allied Program : 061 Default Value : Bothways. ( Refer Page 84) Display command : > d J


33

c.

Junction Type Function : To define the various characteristics of the junction line like the signal type, type of metering, type of CLI, etc Code: #69 + PW + 063 + JUN No.+ Signal Type (1 – 2) + Category (1 – 2) + Meter (1 – 4) + CLIP (1 – 2) + * + …… Signal Type

Category

Meter

CLIP

1 – Pulse 2 – DTMF

1 – Local 2 – STD

1 – None 2 – Reversal

1 – None 2 – DTMF

 

set AJSIGTYPE set AJMTRCLIP

Example: To set the junction number 012 for DTMF dialing, with only local facility (as defined from the P&T exchange side), no metering and DTMF CLI, the codes will be as follows: Tel. Code: #69 + PW + 063 + 012 + 2 + 1 + 1 + 2 + * H.T. Code: For ‘Signal Type’ & ‘Category’ >> set ajsigtyp 012 2 1 For ‘Meter’ & ‘CLIP’ >> set ajmtrclip 012 1 2 Allied Program : None Default Value : Analog Lines : DTMF/STD/Meter Type - None/CLI-None Display command : > d J NOTE : After programming CLI Type as DTMF, it is necessary to make an I/C & O/G call before it starts displaying the CLI of Incoming JUN Call. Please note that if Reversal option is selected, unless reversal is received by the system for an O/G call the same does not get logged into call buffer. d.

Hunt Group Programming Function: To define the call landing sequence so as to ensure that no incoming call is missed from any of the junction lines in event of the first extension being busy or not answered. 

Hunt group programmed can be referred to as 681,682…690 / 690 respectively.(As applicable)



For 128P CPU, with maximum 5 Extensions per hunt group (15 Nos) whereas No. of Hunt Groups for 256P CPU & Combo CPU and others are 10 each with 15 Exts. as member Ext.

However their No. can be changed using Flex. No. Program. ( Prog. 033) Code: #69 + PW + 064 + Group No. (01 – 10) + Type (1 – 3) + Staircase (1 – 2) + * Ext. No. 1 + * + Ext. No. 2 + * + Ext. No. 3 + * + …… Type: 1 – Simultaneous 2 – Immediate on Busy

Staircase: 1

– On 2 – Off

3 – Delayed on Busy set huntgrp Example: To define the extensions 225, 227, 231, 245 & 250 as one Hunt Group (numbered as 3) with staircase on and hunting to happen immediately on Busy, the code will be as follows: Tel. Code: #69 + PW + 064 + 03 + 2 + 1 + * + 225 + * + 227 + * + 231 + * + 245 + * + 250 + * H.T. Code: set huntgrp 3 2 1 225 227 231 245

250


34

Allied Program : 065, 116. Default Value : None Display command : > d HUNTGR

Note : Operator Extension if a part of Hunt Group, should be made normal Ext. to achieve progressive call hunting on an Hunt Group.

e.

Junction Landing Extension - FNP Function: To define the landing extension for the incoming calls on each of the junction lines in the day mode as well as the night mode Code: #69 + PW + 065 + JUN No. + * + Day Ext. No. + * + Night Ext. No. + * + …… . Day Ext. No. / Night Ext. No. = Specific Ext. No./Hunt Group(681-690/695*)/ATT(910) Ext. No. = 681…690 indicates Hunt Groups 01 to 10 set jlanding [Dayno/Nightno:Extno/Att-910/Huntgrp 681-690/ 695*] * 695 in case of 128P CPU only. Example: To define junction 002 to land on extension 220 in the day mode and the Auto Attendant in the night mode. Tel. Code: #69 + PW + 065 + 002 + * + 220 + * + 910 + * H.T. Code: set jlanding 002 220 910 Allied Program : 064, 067 Default Value : 202 – 202. Display command : > d J

f.

Hunt Time Function: To define the time limit (in secs) for which – on event of an external incoming call landing at an extension – the call should ring before being passed on to the next extension as defined in the Hunt Group Code: #69 + PW + 066 + Time (06 – 60) + * set hunttime Example: To set the hunt time as 9 seconds, the codes will be as follows: Tel. Code: #69 + PW + 066 + 09 + * H.T. Code: set hunttime 9 Allied Program : None Default Value : 15 Sec. Display command : N. A.


35

g.

Attendant Fail Landing Function: To define the Time zone based landing extension in event of the Auto Attendant being busy or failing to accept the call. User has the choice to disconnect the call after playing ATT Message if landing extension is set as ‘999’. Code: #69 + PW + 067 + JUN No. + * + Z1 Ext + * + Z2 Ext + * + Z3 Ext + * + Z4 Ext + * set failland Example: To set the landing extension for junction 001 as 220, in event of the Auto Attendant being busy or failing to answer the call, the codes will be as follows: Tel. Code: #69 + PW + 067 + 001 + * + 220 + * +220 + * + 220 + * + 220 + * H.T. Code: set failland 001 220 220 220 220

Allied Program : 065 & 116, 081. Default Value : None. Display command : > d Failland. NOTE : It should be noted that it ATT Fail landing is defined as an Ext., only one call remains queued if the said Ext. is busy at time of landing the call.

h.

Assign Private Junction Line - FNP Function: To allot a specific junction line for exclusive use of an extension. However the user still reserves the right to access other Junction line subject to Junction Grouping programmed. When the line is defined as Private Line, it’s cacelled from Group 1/ whichever group it lies in. Code: #69 + PW + 068 + Ext. No. + * + JUN No. + * set junpvt Example: To define junction number 011 as a private junction for extension 426, the codes will be as follows: Tel. Code: #69 + PW + 068 + * + 426 + * + 011 + * H.T. Code: set junpvt 426 011 Allied Program : 069. Default Value : None. Display command : > d E


36

i.

Delete Private Junction Line Function: To withdraw the exclusive use of a particular junction line by a single user. Note that canceling PVT line would not bring back the JUN in default JUN group. Code: #69 + PW + 069 + Ext. No. + * clear junpvt Example: To clear the exclusive junction line set for extension 426, the codes will be as follows: Tel. Code: #69 + PW + 069 + 426 + * H.T. Code: clear junpvt 426 Allied Program : 068, 073. Default Value : None

j.

Service Provider Selectio n for # Centrex Dialing Function : This program allows user to select service Provider (AirTel / Reliance) for Centrex dialing using # as access code. Code : #69 + PW + 055 + Func( 0 1 –)+*

(Func = 1

– Reliance / = 0 - AirTel )

set servprov Allied Program :.078 Default Value : None. Display command : d SYSM.

k.

Program Dummy Dial Tone for Analog Junctions Function: To provide dummy Dial Tone for analg lines. This is not applicable for PRI lines. Code: #69 + PW + 056 + Digit (0 – OFF ; 1 – ON ) + * Set DUMMYdt Allied Program : None Default Value : 0. Display command : > d SYSM

l.

Call Forward of Hunt Group

Function : This feature facilitaes forwarding of a Hunt Group to another Hunt Group or an Extension. NOT APPLICABLE FOR 256 PCPU Code : #69+PW+057+Huntgrp(01-10)+FwdType(0-2)+CallType(1-4)+ Ext/Hunt(681-690) / 999+* 999 to clear all entries set fwdhunt " 999 to clear all entries Example : To forward only DID calls landing on Hunt Group No 02 to an Extension 251 while all Ext. within that group are Busy, the codes will be as follows : -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016

37

Tel. Code : # 69 + PW + 057 + 02 + 1 + 3 + 251 + * H. T. codes : set fwdhunt 2 1 3 251 Allied Program : 073 & 074. Default Value : 01. ( Refer Page 7 ) Display command : > d fwdhunt Note : Usuful in Voice Mail Integration. m.

Call Wait on Hunt Group

Function : This feature facilitaes enabling / disabling call waiting feature onto member extensions of an hunt group. Code : #69 + PW +058 + Digit (0-Disable / 1 – Enable) + * This feature can not be programmed through Hyper Terminal

Note : Useful for JUN landing defined on Hunt Group & need call camp-on while busy

n.

Program JUN Grouping Function : To group JUN lines into various 16 groups. One Junction can appear in multiple groups. However Junction line if defined as Private, gets deleted from all the JUN Groups and remains inaccessible until it is assigned to any group. Code : #69 + PW + 073 + Group No.(01 - 16) + * + JUN No + * + JUN No + * …………… Note : JUN No. = 999 puts all JUN in the group. By default all junctions are contained in group no 01 hence erase all the contents in Group 01 before using the same. set jungrp (junno=999 will add all juns to group) Example : To add junction 003 , 005 & 019 to Group 2, the codes will be as follows : Tel. Code : # 69 + PW + 073 + 02 + * + 003 + * + 005 + * + 019 + * H. T. Code :

set jungrp 2 003 set jungrp 2 005 set jungrp 2 019

Allied Program : 074,075. Default Value : 01. Display command : > d JUNGR

o.

Clear Junction from JUN Group Function : To release one or multiple junctions programmed in a group using Program 073. Code : #69 + PW + 074 + Group No.(01 - 16) + * + JUN No + * + JUN No + * +………… Note : JUN = 999 would release all Junctions from the specified group. clear jungrp (junno=999 clears entire group)


38

Example : To remove junction 003 from group 2 ( as assigned earlier), the codes will be as follows: Tel. code ; # 69 + PW + 02 + * + 003 + * H.T. Code : clear jungrp 2 003 Allied Program : 073. Default Value : None

p.

Program Leased Line Function : To remove the JUN line from ‘0’ or ‘8’ access. The line defined as leased line needs to be accessed by selective seizure only. Code : #69 + PW + 076 + JUN No. + Func( 0 –1 ) + *

(Func = 1

- Enable / = 0 - Disable )

set JLEASE + Example : To set jun 003 as leased line, the codes will be as follow : Tel. Code : # 69 + PW + 076 + 003 + 1 + * H. T. Code : set jlease 003 1 Allied Program : 000 – 15. Default Value : None. Display command : >d JUNGR.

q.

Program Centrex Line Function : For dialing numbers outside Centrex environment user need to dial ‘0’ to access the P&T line and make calls with outside world. For this purpose, user need to be assigned higher CoS than it’s needed to dial the required number. If the line is defined as Centrex then the additional ‘0’ dialed after accessing the line is absorbed and the digits are outpulsed on to P&T line. Code : #69 + PW + 078 + JUN No. + Func( 0 –1 ) + *

(Func = 1

- Enable / = 0 - Disable )

set CENTREX Allied Program : 000 – 15, 164 Default Value : None. Display command : > d J.

r.

Program Hunt group Landing Pattern – Available with ARM Split CPU Ver. 0.3 & ARM CPU Ver. 0.7 Combo CPU Ver. 1.1 while 256PCPU Ver. 2.0 onwards Function : For availing landing with in the huntgroup as Sequential or round robbin. If round robbin option is selected, the I/C call landing on the specific Hunt Group would land on the next extension of which the earlier call has landed, inspite of the prior extensions being free. Whereas the option sequenctial would make the call land on the initial extensions. In this case the later extensions would receive call only if all extensions prior to the extension are busy. Code : #69 + PW + 217 + + +*


39

Set huntland Allied Program : 064, 065, 116 Default Value : None. Display command : > d J.

s.

STD/ Local Junction Access Transparancy – Available with ARM Split CPU Ver. 1.0 onwards Function : In the existing NEOS versions, 0 dialing can access not only JUN lines defined as Local but the lines defined as STD while all Local lines are busy. However this new feature enables the programmer to restrict the user to access only those JUN lines defined as Local by dialing 0. By default dialing 0 would access STD defined lines when all Local defined lines are busy. Code : #69 + PW + 109 + Digit < 0 – OFF / 1 – ON > +* set allowstd Allied Program : 063, 000 Default Value : ON i.e. allowed to access STD lines by 0, while Local Lines are busy.. Display command : > d J.

t.

Programmable Paging Junction Available with ARM Split CPU Ver. 1.1 onwards Function : This program facilitates the user to define the Junction connected with a Paging unit for Paging facilty. By programming the JUN as Paging Junction, Code : #69 + PW + 600 + JUN No. + * set pagejun Allied Program : None Default Value : No paging JUN Exists. Display command : > d Sysm.

u.

Clear Paging Junction Available with ARM Split CPU Ver. 1.1 onwards Code : #69 + PW + 601 + JUN No. + * clear pagejun < JUN No.> Allied Program : 601 Default Value : N.A. Display command : > d sysm.


40

6.

CoS PREFIX TABLE PROGRAMMING

a.

CoS Prefix Table Function: To set minimum & maximum number of digits of a telephone number that can be dialed-out for a particular class of service based on the starting digits called prefix. Code: #69 + PW + 088 + CoS Prefix digit + * + CoS + Min Digits + Max Digits + * ( 0-4) ( 03 –23) ( 03 – 23) ( Max 4 digits) set cosprefix Example : To set the number of digits starting with 95 to minimum and maximum as 10 for the class of service as 2, do the following – Tel. Code : # 69 + PW + 088 + 95 + * + 2 + 10 + 10 + * H. T. Code : set cosprefix 95 2 10 10 Allied Program : 089. Default Value : Sr. No.

CoS Prefix

Class of Service

Min. Digits

Max. Digits

Purpose

01

0

3

03

11

STD Calling

02

00

4

10

16

ISD Calling

03

92

2

10

10

TATA Indicom Mobile

04

93

2

10

10

Reliance Mobile

05

94

2

10

10

BSNL Mobile.

06 07

95 97

2 2

12 10

12 10

Mobile Mobile

08

98

2

10

10

Mobile

09

99

2

10

10

Mobile

10

90

2

10

10

Mobile

11

91

2

10

10

Mobile

12

96

2

10

10

Mobile

13

88

2

10

10

Mobile

14

80

2

10

10

Mobile

15

1

1

03

11

Toll Free No.

16

8

2

03

10

Mobiles in Series 8

17

7

2

03

10

Mobiles in series 7

18 19 20 21 22 23 24 25 -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016

41

26 27 28 29 30

Display command : > d COSP b.

Initialize default CoS Prefix Table Function: To load the default CoS Prefix table as indicated above. Code: #69 + PW + 089 + 1234 + * clear COSPrefix Allied Program : 088 Default Value : Refer program 088.

With Old veriosns there was a space for defining only 15 such CoS prefixes out of which 11-12 are default and can not be replaced. They can only be modified. Hence once all 15 entries are fulfilled, system won’t accept further entries. For this purpose it’s advised to reset all the entries and program only first digits such as 7,8,9 & 1 with required Min & Max digits.


42

7.

LCR – Least Cost Routing PROGRAMMING a.

Junction Service Provider Function: Programming the service provider from whom the line is received. Useful for LCR and billing of the lines are taken from more than one service provider. E.g. BSNL, Reliance etc. Please note that Service Provider 0 will not be considered for LCR at all. Code: #69 + PW + 072 + Service Provider ( 0 - 5)+ * + JUN No. + * + JUN No. + … set junserv Example: To set junction numbers 001 & 002 as service provider 1 (say BSNL), the codes will be as follows: Tel. Code: #69 + PW + 072 + 1 + * + 001 + * + 002+ * H.T. Code: set junserv 1 001 set junserv 1 002 Allied Program : 157, 000-24. Default Value : 0. Display command : > d J Note : SP= 0 should not be used in LCR since it represents default service Provider.

b.

Set LCR Prefix Function: To set which service provider is to be chosen on the user dialing a particular prefix digit. Code: #69 + PW+ 157 + Entry No.( 01 - 25 ) + Prefix (00, 1 - XXXXX)+ * + localSP1 + STD SP1 + localSP2 + STD SP2 [SP: 1-5] + *. Set LCRPr [SP:1-5]

Example: For choosing BSNL (set as service provider 1) as 1 provider 2) as 2

nd

st

choice and Reliance (set as service

choice for LCR for a local Reliance landline number (starting with 3), and Reliance

st

as 1 choice and BSNL as 2

nd

choice for LCR for a STD Reliance landline number (starting with 3), the

codes will be as follows: Tel. Code: #69 + PW + 157 + 03 + 1 + 2 + 2 + 1 + * H.T. Code: set

lcrpr

3

1

2

2

1

Allied Program : 072 & 000-24. Default Value : None. Display Command : > d LCRPR

Note : Code Sr. No. should be contiguous i.e. 01-25 without any gap.


43

c.

Clear LCR Prefix Function: To clear off the LCR Prefix table programmed through Program Code 157. Code : #69 + PW + 160 + LCR Prefix (01-25 / 99 – for all ) + * Code: #69 + PW + 160 + Entry No. (01-25 or 99 for all ) + * Clear LCRPR < entry no. 1-25 or 99 for all > Allied Program : 157. Default Value : None.

d.

Set LCR code Table Function: In case of a new STD code arising other than the existing STD codes present, the choice of Service Provider can be set using this program. Code: #69 + PW + 158 + Code Srl. No. + Sp Choice 1 + SP Choice 2 + LCR Code + * Code Srl. No. : 01 to 10

( 50 Incase of ARM Split CPU Ver. 0.4 onwards)

SP Choice1 / SP Choice 2 : 1 – 5 LCR Code : Max7. digits>[SP:0-5] Example: To set the first additional LCR Code as Port Blair (0319) with BSNL (set as service provider st

1) as the 1 choice for routing and Airtel (set as service provider 3) the 2

nd

choice for routing.

Tel. Code: #69 + PW + 158 + 01 + 1 + 3 + 319 + * H.T. Code: set lcrcode 1 319 1 3 Allied Program : None Default Value : None. Display Command : d LCRC

e.

Clear LCR Code Function: To delete the information entered using program code 158. Code: #69 + PW + 159 + Srl. No. + * Srl. No. = 01 – 50 To clear code at particular Srl. No. = 99

To clear entire code table.

clear lcrcode

Example: To delete the code set at position 1 via the previous code (as shown in the previous example, codes will be as follows: Tel. Code: #69 + PW + 159 + 01 + * H.T. Code: clear lcrcode 1 Allied Program : 158. Default Value : None. Display Command : d LCRC


44

f.

Program Centrex Table Function : Program defines centrex numbers that would get dialedout from the system using LCR.

Code : #69 + PW + 165 + Entry (01-15) + Centrex Len. (1-6) + Serv. Prov. (1-5) + Modify Flag (0-1) + * + Digit/s (1-99) + * Entry : Sr. no. of Centrex Digit plan. Centrex Len. : Length of Centrex Number Serv. Prov. : Service Provider through which Centrex dialing is desired. Modify Flag : Flag indicating whether the Tel. No. dialed needs modification before it’sactually being dialed out on desired JUN. Digit : Starting one or two digits of Centrex Number. This feature can not be ro rammed usin H

r Terminal

Allied Program :. None Default Value : None. Display command : d CNTRXT

g.

Clear Centrex Table Function : Clears the Centrex Number table using program 165. Code : #69 + PW + 166 + Entry (01-15/99) + * This feature can not be programmed using Hypr Terminal Allied Program : 165 Default Value : None. Display command : d CNTRXT

h.

Program Modify Number Table Function : This program defines whether the Telephone Number dialed shoud be modified before being actually dialed out on specific Service Provider.

Code : #69 + PW + 167 + Serv. Prov. (1-5) + Strip digit Len (1-6) + Add Digits (0-99999) + * Strip Digit Len. : No. of digits to be eliminated from the dialed no. before being dialed out. ( 0 – No Elimination; 9 – Eliminate all) Add digits : digits to be attached to the no. before being dialed out. This feature can not be programmed using Hypr Terminal Allied Program : None. Default Value : None. Display command : d MODIFYT

i.

Clear Modify Number Table Function : Clears all entries made using Prog. 167. Code : #69 + PW + 168 + Serv Prov. (1-5) + * This feature can not be programmed using Hypr Terminal Allied Program : 167. Default Value : None. Display command : d MODIFYT.


45

8.

Auto Attendant Message Programming

a.

Message Time Zone Programming Function: To set the time zones (max 4) for each day of the week so that the Auto Attendant plays the appropriate Voice Messages during the organization’s working & non-working hours. Code: #69 + PW + 081 + DOW (1 – 7) + Z1 Start (XXXX) + Z2 Start (XXXX) + Z3 Start (XXXX) + Z4 Start (XXXX) + * Please Note: XXXX is the start time for each zone to be represented in a 24 Hours format set tzones [Z1-Z4:Zone Start time HHMM] Example: 1.

To set the 4 time zones for Tuesday to start at 9.30am, 12pm, 4pm & 6pm, the code will be as follows: Tel. Code: #69 + PW + 081 + 2 + 0930 + 1200 + 1600 + 1800 + *

2. To set the 4 time zones for Sunday to start at 5.00am, 5.01am, 5.02am & 5.03am (explained above), the code will be as follows: Tel. Code: #69 + PW + 081 + 2 + 0500 + 0501 + 0502 + 0503 + * Please note that in event of the same message to be played, the time zones still have to be set with the decided message for all four time slots. Allied Program : 082,083,084 & 067. Default Value : None. Display Command : Note that same Time Zone Programming would be referred to for Time Zone based Auto Attendent Fail Landing for 128P NEOS CPU, ARM & ARM Split CPU.

b.

Welcome Message Table Programming Function: To allot which messages are to be played during the various time zones by creating 9 such combinations in a table form that can be directly allotted individually to the various junction lines Code: #69 + PW + 082 + Tb. No. (1 – 9) + * + Z1 Msg (1-8) + Z2 Msg + Z3 Msg + Z4 Msg + * Please Note: The applicable message number for the 4 time zones for each table is decided as per the programming done while recording the voice messages as shown in the program code number 5 [d] Example: To store message number 2, 4, 7 & 8 in message table number 5 for the time zones 2, 1, 3 & 4 respectively, the code will be as given below. Tel. Code: #69 + PW + 082 + 5 + 4 + 2 + 7 + 8 + * Allied Program : 081. Default Value : None


46

c.

Assign Message Table to Junction Function: To assign a particular message table (as programmed using code 7 [b]) individually to each junction line. Note that Message No. 8 if used as Dial Tone message, can not be used for ATT. Code: #69 + PW + 083 + JUN No. + Tb. No. (0 9) – + *.

0

– Assign default message 1 – 9 : Assign specific Message

Example: To assign message table 5 to junction 003, the code will be as follows: Tel. Code: #69 + PW + 083 + 003 + 5 + * Allied Program : 081, 082. Default Value : None.

d.

Record Auto Attendant Messages/ Music of User’s Choice Function: To record 4 different messages (1 – 4 ) of 16 Sec. each while 3 different messages ( 5 – 7 ) of 8 Sec. each to be used in various combinations in the programmable time zone tables (refer 5[b]) that are allotted to the junction lines. The same code can also be used to record music of the user’s choice for a maximum duration of 64 sec.. MSG 08 would be of 32 Sec. and can be played as Dial Tone Message for Rooms / Extensions using respective programming. Code: #69 + PW + 084 + Msg No. (01 – 08) + * + Record Msg #69 + PW + 084 + Msg No. ( 09 ) + * + Record Music Example: To record the message ‘Good Morning. Please dial the desired extension number or wait for assistance.’ as message number 1 in the system, the code will be as follows: Tel. Code: #69 + PW + 084 + 01 + * After dialing this code, the programmer/artist should speak the sentence - as given above/as per requirement - in the receiver of the telephone instrument used for recording only after hearing the beep. Disconnect to stop recording. The recording will automatically stop with the message time limit is over. Do not disconnect before the initial beep is heard Aas the message can not be recorded again till the system is reset. Allied Program : 081, 082, 083 ,028, 307 & 000-29. Default Value : None.

e.

Play Recorded Auto Attendant Messages Function: To playback messages recorded using program code 5[d] to verify fidelity as well as quality Code: #69 + PW + 085 + Msg. No. (01 – 09) + * Example: To check the message number 5 recorded in the system via program V.d., the code will be as follows: Tel. Code: #69 + PW + 085 + 05 + * Allied Program : 084 Default Value : None


47

f.

Erase Auto Attendant Messages Function: To erase all manually recorded messages from the system Code: #69 + PW + 086 + 1234 + *

Here 1234 is fixed and has no relevance with Prog PW.

Allied Program : 084. Default Value : None. Note : This command would all the messages in one go. g.

Assign User Recorded Music as Music on Hold Function : To enable / activate Music recorded by User as Music on Hold for the system. Code : #69 + PW + 028 + Day Music (0/1) + Night Music (0/1) + * 0 - System Default music , 1 - User programmed music set music

Example: To set the User Programmed Music option for Day Mode and the Default Company set Music option for the Night Mode, the codes will be as follows: Tel. Code: #69 + PW + 028 + 1 + 0 + * H.T. Code: set music 1 0 Allied Program : 084. Default Value : None.

h.

Select Language for Auto Attendant Voice Prompts Function : To select language for Default Welcome message on Junction line for Auto Attendant. Code : #69 + PW + 029 + Digit + * Digit : 0 – English

1 – Hindi

2 – Only DID Tone.

Example: To set the Auto Attendant to play the Voice Guidance prompts in Hindi, the code will be as give below: Tel. Code: #69 + PW + 029 + 1 + * H.T. Code: Not Available Allied Program : 065 / 116. Default Value : 0. set vglang NOTE : Display command is not available for commands 082 thro’ 086. ( Section 8)


48

9.

E1 Junction Programming

a.

E1 Channel Setting Function: To define how many channels will operate as incoming and how many will operate as outgoing from the available number of channels subscribed for in the E1 along with the sequence of line seizure. Code: #69 + PW + 101 + JUN No. + Max Ch (30) + Max OG Ch (00-30) + Direction (1 – 2) + * +.. Direction: 1 – Ascending 2 – Descending set eoglim Example: To set the channels of E1 line installed in Slot 2 (with a JLCC card in Slot 1) with a total of 14 channels as outgoing to be accessed in the ascending order, the codes will be as follows: Tel. Code: #69 + PW + 101 + 004 + 30 + 14 + 1 + * H.T. Code: set eoglim 004 30 14 1 Allied Program : None. Default Value : 30- 30. Display command : > d J

b.

E1 Parameter Setting Function: To define the various parameters of the E1 Line like Signal Type, Operating mode, Category, etc Code: #69 + PW + 102 + JUN No. + Signal Type (1 – 3) + Master/Slave (1 – 2) + Category (1 – 2) + * + … Signal Type

Pulse 1 –

Master/Slave 1

Slave

2 – DTMF

–

Category 1

2 – Master

– Local 2 – STD

3 – R2MFC set epara Example: To set the E1 parameters on junction 004 as DTMF type in master mode and STD enabled, the codes will be as follows: Tel. Code: #69 + PW + 102 + 004 + 2 + 2 + 2 + * H.T. Code: set epara 004 2 2 2 Allied Program : None Default Value : E1GRP/Ans Sig. – Y/STD/R2MF/None Display command : > d J


49

c.

E1 Landing Extension - FNP Function: To define the landing extension for the incoming calls on each of the junction lines (channels) in the day mode as well as the night mode Code: #69 + PW + 103 + JUN No. + * + Day Ext. No. + * + Night Ext. No. + * + … set eland[Dayno/Nightno:Extno/Att-910/Huntgrp 681-695]

Example: To set the landing extension of the E1 line one junction 004 as 910 in the day mode and the landing hunt group 682 in the night mode, the codes will be as follows: Tel. Code: #69 + PW + 103 + 004 + 910 + 682 + * H.T. Code: set eland 004 910 682 Allied Program : None Default Value : Operator ( Ext. 202) Display command : > d J

d. Programmable CLI Length for E1 - FNP Function

: Previously, CLI was displayed only when MSN was enabled. Now, this program enables to

achieve the same even if MSN is not programmed. The code for same is : Tel. Code : #69 + PWD + Prg.code 104 + Jun No. + Cli no. (01 -16)+ * set ecid


50

10. a.

BRI Junction Programming Channel Setting Function: To define either one or both the channels to be outgoing only

Code: #69 + PW + 111 + Jun No. + Max Ch (02) + Max OG Ch (00-02) + * set brioglim Example: To set both the channels of the BRI line – set on junction 005 – as outgoing, the code will be as follows: Tel. Code: #69 + PW + 111 + 005 + 02 + 02 + * H.T. Code: set brioglim 005 2 2

b.

Landing Extension - FNP Function: To define the extension on which the incoming calls should land within the organization Code: #69 + PW + 112 + JUN No. + * + Day Ext. No. + * + Night Ext. No. + * set briland[Dayno/Nightno:Extno/Att-910/Huntgrp 681-695] Example: To set the landing extensions of the BRI line – set on junction 005 – as 221 in the day mode and 335 in the night mode, the codes will be as follows: Tel. Code: #69 + PW + 112 + 005 + 221 + 335 + * H.T. Code: set briland 005 221 335

c.

BRI Category Function: To define the extension on which the incoming calls should land within the organization Code: #69 + PW + 113 + Jun no. + 1- Local / 2 - STD + * set BRICA

Example : To set BRI line set on Jun 005 as STD type, the codes would be a s follow :

Tel. code : # 69 + PW + 113 + 005 + 2 + * H.T. Code : set brica 005 2


51

11.

PRI Junction Programming

a.

Channel Setting Function: To define how many channels will operate as outgoing from the available number of channels subscribed for in the PRI. Code: #69 + PW + 115 + JUN No. + Max Ch (30) + Max OG Ch (00-30) + Channel Selection (0/1) + * Channel Selection = 0 : Channel decided by Exchange ( Default = 1 : Channel offered by PABX ( For Huwai PRI Excg. ) set prioglim Example: To set 20 channels as outgoing for a 30 channel PRI line set on junction 005, the codes will be as follows: Tel. Code: #69 + PW + 115 + 005 + 30 + 20 + * H.T. Code: set prioglim 005 30 20 Allied Program : None Default Value : 30 – 30; Channel Selection decided by Exchange. Display command : > d J

b.

Landing Extension - FNP Function: To define the landing extension for the incoming calls on each of the Channels of the PRI line except for the MSN defined, in the day mode as well as the night mode. Code: #69 + PW + 116 + JUN No. + * + Day Ext. No. + * + Night Ext. No. + * set priland [Dayno/Nightno:Extno/Att-910/Huntgrp 681-690] Example: To set the landing extension of the PRI line on junction 005 as the Auto Attendant in the day mode and extension 224 in the night mode, the codes will be as follows: Tel. Code: #69 + PW + 116 + 005 + * + 910 + * + 224 + * H.T. Code: set priland 005 910 224 Allied Program : None Default Value : 202 - 202. Display command : > d J


52

c.

Define Network Clock Source Function : In case of two PRIs installed in the same system, this code is used to define the source from where the PRI clock is to be extracted so as to set the synchronization between the system and the service provider. The system automatically identifies the primary & secondary clock sources on inserting the PRI cards. However should the user wish to redefine the same, the given code would be required. Code : #69 + PW + 043 + Primary Clock Slot No. (01 –16) + Secondary Clock Slot No. (01 – 16 )+ *

set nwclk Example : To set the PRI line in slot 15 as primary Network clock source whereas the one in slot 03 as secondary N/w CLK source, the codes will be as follows : Tel. Code : # 69 + PW + 043 + 15 + 03 + * H.T. Code : set nwclk 15 03 Allied Program : None Default Value : None. Display command : > d SYSM

d.

PRI Category Function: To define PRI line as Local or STD so that the same can be seized using 0 or 8 respectively. Code: #69 + PW + 117 + Jun no. + Digit ( 1 – 2 ) + * Digit : 1 – Local

2 - STD

set PRICA Example : To set the PRI line set on JUN 005 as STD type, the codes will be as follows : Tel. Code : # 69 + PW + 117 + 005 + 2 + * H.T. Code : set prica 005 2 Allied Program : None Default Value : STD Display command : > d J

e.

Program CRC Parameter Function: While terminating a PRI line in PABX, it is necessary to match CRC settings of PRI line at

Service Provider with the ones in PABX. In case mismatch exists the PRI line does not get through. This adjustment is made possible with this program. It is possible to program the same selectively i.e. a system may have different PRI of varying CRC parameter. For onboard PRI, slot no. would be 09. Code: #69 + PW + 169 + + Digit ( 0 – Off / 1 – ON ) + *

SET PRICRC +<0/1>

(Default:CRC off )

Allied Program : None Default Value : CRC – OFF. Display command : > d SYSM -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016

53

Note : This command is applicable with ARM Split CPU Ver. 0.3 , ARM CPU 0.7 onwards & Combo (Slot No. not required ). For standalone PRI Ver. 0.4 ( C.S. 546B).

f.

Calling Party Number Information Function : In case of GSM PRI provided by the Service Providers, it needs to match settings of PRI Numbering plan & Type of Number else although the line gets UP, problem is observed during dialing viz. – either I/C or O/G calling is not possible.

Code : #69 + PW + 216 + + + * TYPE of NUMBER 1 Unknown

NUMBERING PLAN 1 Unknown

2

International Number

2

ISDN/Telephony Numbering Plan

3

National Number

3

Data Numbering Plan

4

Network Specific Number

4

Telex Numbering Plan

5

Subscriber Number

5

National Standard Numbering Plan

6

Abbreviated Number

6

Private Numbering Plan

7

Reserved for Extensions

This feature can not be programmed using Hypr Terminal Allied Program : None Default Value : Type of num: Subcriber no, Num plan : ISDN/Telephony Display command : > d SYSM

g. Called Party Number Information Function : With PRI provided by Vodafone requires to define Type of number and numbering plan for call party so that for dialing local numbers, area code is not required. The program for the same is as follows : Code : #69 + PW + 218 + + + * TYPE of NUMBER

NUMBERING PLAN

1

Unknown

1

Unknown

2

International Number

2

ISDN/Telephony Numbering Plan

3

National Number

3

Data Numbering Plan

4

Network Specific Number

4

Telex Numbering Plan

5 6

Subscriber Number Abbreviated Number

5 6

National Standard Numbering Plan Private Numbering Plan

7

Reserved for Extensions

This feature can not be programmed using Hypr Terminal Allied Program : None Default Value : Type of num: Unknown, Num plan : Unknown Display command : > d SYSM -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016

54

12.

VOIP SIP TRUNKING A. Programmable Logical Partitioning Tel. Code

:

#69+ PW + 091 + 1/0 + *

set lgclprtn The status can be viewed using display command

“d SYSM.”


55

13

VOIP TIE NETWORKING A. Tie Route Method Function : Two or more NEOS exchanges can be interconnected using VOIP TIE JUN. If numbering scheme of all the exchanges are same, it might create conflict while the call is routed amongst the PBX. Hence each PBX can be distinguished by a code defined for each PBX. It’s called as ‘Own PBX Code’. This enables the PBX user’s call to the specific Exchange inspite of having same Ext. Numbering for interconnected PBXs. Thus if extension numbers the interconnected PBXNos. are are different of inter-calling is referred to as EXT. Num.ofmethod whereas if Ext. samethen thenthe asmethod described above, the alling pattern is referred to as PBX Code pattern. The selection of the same accordingly can be done by the following program. Tel. Code #69+ PW + 400 + + *

(Default Ext. Num)

set troutmthd B. Own PBX Code Function : As described in the Tie Route method, if Ext. Nos. of interconnected PBXs are same then each PBX would be assigned as code which indirectly functions as Route Code for the specific PBX. While dialing is made referring to this code, the call would be directed to the specified PBX. Following is the program for defining code for such PBXs. Tel. Code #69 + PW +401 + Own PBX code(10-99) + * (Default 0) set pbxcode C. Auto Route Selection Function : There are 2 possible ways to dial the outgoing call. a. User can dial TIE access code and then user can dial other PBX Extension number. In this case ARS mode will be OFF. b. User can dial only Extension number and PBX can decide whether this is local extension call or Tie Extension call and route accordingly. In this case, ARS mode will be ON. Tel. Code #69+ PW + 402 + ARS: 1=On/0: Off + * (Default ON) set tiears D. Tie Digit Timeout Function : This program defines the time after which the call would get matured / placed on the specified route. Dialing # after the dialing is over, would immediately route the call to desired destination. Default value is 100 i.e. 10 Sec. Tel. Code #69 + PW + 404 + Dig dial timeout <001 (100msec) - 100(10sec) > + * set tiedigtme E. Tie Leading digit / Tie Route Table Function : This is main part for IP Networking programming. Here user can program leading digits and destination IP of other PBX. User can program 16 different routes as a leading digit, User can program any series of other PBX. For example, if other PBX is having extension numbers from 200 to 299, User will program leading digit as 2. User can program maximum 4 Destination IP address for each route entry. Purpose of providing 4 nd IP addresses is that if first programmed IP Address is not reachable, PBX should dial code using 2 -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 56 st Destination IP Address and so on. Out of this 4 IP address, user will program 1 Destination IP address in this command. Tel. Code #69 + PW + 405 + Sr.no (01-16) + Leading dig (1-4 dig ) + * +1 nd rd th 1) + * + 2 element + * + 3 element + * + 4 element + * st element (Destination IP set tieroutbl <1st element (Destination IP 1)> <2nd element> <3 rd element> <4 th element> Default : Blank F. Add / Strip Digit Function : In case there is a requirement such that the number dialed by the user needs to be modified before placing the same onto the Tie No. Tel. Code #69 +PW + 406 + sr.no (01-16) + Add dig + * + sub dig cnt + * set tieaddsub _{G. Min – Max Digit / Tie Destination Number Length Function ; We programmed leading digit in previous command. But, we have not programmed extension number length of other PBX Extensions. So it is necessary for PBX to know the length of other PBX Extension number. In this command, user can program Minimum and Maximum length of other PBX Extension number. Please note that this command is connected with route defined in previous command. I.e. User must enter route entry number for which this command needs to be set.Using this command PBX will determine following things: a. If dialed number is less than minimum digits required to route call, PBX will not route the call. b. If dialed number is equal to maximum digits required to route call, PBX will immediately route the call. PBX will not wait for inter digit timeout expiry. c. If dialed number is greater than minimum digits required but less than maximum digits required dialing the call, PBX will wait for inter digit timeout expiry and after that PBX will route the call. Tel. Code #69 +PW + 407 + sr.no(01-16) + Min dig(01-22) + Max dig(01-22) + * set tieminmax H. Program SIP TIE Card IP Address Function ; This command will set IP Address of SIP card which is present in PBX system. Here user must give slot number in which card is inserted. When this command will be entered, this command will be sent to SIP TIE card present in that slot. After that Programming software will wait for response. On receiving positive response, programming software will allow to execute next command. If programming software will not receive response from SIP TIE card in 10 seconds, it will discard this command and allow executing next command. This is applicable for all commands in this section except SIP TIE card restart command. Tel. Code #69 +PW + 410 + slot no + *+ IP Addr <1st element>+* <2nd>+ *+ <3rd>+*+<4th> + * set SIPIPaddr <1st element> <2nd Element> <3rd Element><4th Element> I. Program SIP TIE Card Netmask Function : Tel code : #69 + PW + 411 +slot no + * + Netmask <1st element> + * <2nd>+ * + <3rd> + *+ <4th> + *no> <1st element> <2nd Element> <3 rdElement> <4th Element> set SIPNEtmask < slot Default 255.255.255.0 -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 57 J. Program SIP TIE Card Gateway Function : st nd Tel. Code #69 + PW + prg.code 412 +slot no + * +Gateway<1 element> +* + <2 > + * + rd th <3 > + *+ <4 > + * set SIPGAteway < slot no> <1 Default st element> <2 nd rd th Element> <3 Element> <4 Element> 10.25.10.111 K. Program SIP TIE Card debug Level Function : Tel code #69 + PW + 413 +slot no + * + + * set SIPDEbug Default 0 L. Load Default Tie Parameters Function : Tel. Code #69 + PW + 415 + + * set SIPDEF M. Restart SIP Tie Card Function : When all above parameters are configured, it is necessary to restart SIP TIE card. Above set parameters will be effective only after restarting the card. Tel. Code #69 + PW + 414+ + * set SIPREStart N. Program Alternate destination IPs in Routing Table Function : As discussed during Tie route table command, User can program up to 4 Destination IPs. Using this command user can do that. Please note that this command is connected with route defined in TIE route table command. I.e. User must enter route entry number for which this command needs to be set. Tel. Code #69 + PW + 416+ srno(01-16) + IP Add. (02-04) + * + <1st element> + *<2nd> + * + <3rd> + *+ <4th> + * st set TIEDEStip <1 Element> <2 Nd rd > <3 > <4 th Element> O. Clear Tie Route Table Function : This program enables the user tp refresh / clear the contents of Tie route table. Tel Code #69 +PW + 409 +sr.no(01-16)/999 + * clear tieroutbl P. Programmable Remote IP for SIP Extension Card Remote IP is required if you want to enable remote SIP exte nsion. SIP extension is called remote if it runs on internet i .e. On the cloud. This version supports SIP remote -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 58 extensions (E,g, Hard phones/Softphoes/Android Soft phones on 3G or Leased Line/Wireless Broadband ). Tel Code :: #69+PW + Prg.code 418 + slot no+ * +Ip address <1st element + * + set SIPRMTip <2nd><3rd><4th> Default value : 123.063.034.246 Q. Programmable Input Gain for SIP Ext./ Trunk / Tie Card Function : This program facilitate to adjust incoming speech gain (TX & Rx) in case of SIP Ext/ . Trunk / Tie Card. Tel. Code : #69+PW + Prg.code 419 + slot no+ * + Gain level 1-63(-31dB to +31dB) * set sipinpgain Default value = -18 dB Display Command : d SIPCRdpara for showing input gain. In order to set gain, gain level has to be set. To calculate gain level, the formula shown in command help can be used. Below are some example calculations for ease of use. Eg.1: If Desired gain = -12 dB Gain level = Gain(dB) + 32 -12 +32 = 20 Eg.2: If Desired gain = +30 dB Gain level = Gain(dB) + 32 30+32 = 62 Display Command : d SIPJUNpara -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 59 14 VOIP TRUNK JUNCTION Now NEOS has been featured to provide connectivity for SIP Junction. Establish VoIP calling using services provided by ISP through LAN (IP). For this one SIP card needs to be installed in both the systems configured as VOIP TRUNK. This enables external calls over IP. The programming required for the same are as follows : Note that since execution of these commands require online response from the SIP Trunk card we recommend the programming for these features preferably through Hyper commands ONLY. A. SIP JUN Enable / Disable Function : Tel. Code #69 + PW + 420 + Jun no + Enable/ Disable (1/0) + * . set sipen Default : Enable B. Display SIP Trunk Name Function : SIP Line name can be of alphanumeric type. Tel. Code N.A. Set sipdisp Default : 111-126 for Junction 01-16. C. SIP Line ID : SIP line ID of numeric type only. Function : Tel. Code #69 + PW + 421 + Jun no + 01-16 characters (numeric only) + * Set sipid Default : 111-126 for Junction 01-16. D. Authentication ID for SIP Line : Function : Tel. Code N.A. Set sipathid Default : 111-126 for Junction 01-16. E. Authentication Password for SIP Line Function : Authentication password can be of alphanumeric type. Tel. Code N.A. Set sipathpw Default : 111-126 for trunk 01-16. F. SIP Trunk Mode Function : Tel. Code #69 + PW + 423 + slot no + Jun mode (1:Proxy / 0:Peer to Peer) + * Set si mode -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 60 Default: Peer to peer mode G. Proxy Server Address for SIP Line : Function ; Tel. Code #69 + PW + 424 + slot no + * +Ip address 1st element + * + 2nd + * + 3rd + * + 4th + * + port no (0-65535)+* Set sipprxyadd Default: IP address: 10, 25, 10, 111 & Port No: 5060 Note : SIP junction mode mustbe set to proxy H. Registration Flag for SIP Line : Function : Tel. Code #69 + PW + 425 + slot no + Enable/ Disable (1/0) + * Set sipregstr Default: I. Disable Register Server Address for SIP Line : Function : Tel Code #69 + PW + 426 + slot no + * +Ip address 1 st element + * + 2 nd + *+ 3 rd + *+ 4 th + * + port no (0-65535) + * Set siprgaddr Default: IP address: 10, 25, 10, 111 & Port No: 5060 Note : SIP registration flag must be Enabled. J. Out Bond Proxy Flag for SIP Line : Function: Tel. Code #69 + PW + 427 + slot no + Enable/ Disable (1/0) + * Set sipobprxy Default: Disable Note : No need of setting SIP junction mode to proxy. K. Out bond proxy server address for SIP Line : Function : st Tel code : #69 + PW + 428 + slot no + * +IP address 1 element + * + 2 + port no (0-65535)+ * nd + *+ 3 rd + *+4 th +* Set sipobaddr Default: IP address: 10, 25, 10, 111 & Port No: 5060 Note : SIP outbound proxy flag must be Enabled. -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 61 L. Register Expiry timer for SIP Line : Function : Tel. Code #69 + PW + 429 + slot no + register expiry timeout (0-65535) + * Set siprgexpry Default 3600 Sec. Note : SIP junction mode must be set to proxy M. Transport Protocol for SIP Line : Function : Tel code #69 + PW + 430 + slot no + protocol type (0:UDP / 1:TCP ) + * Set siptxproto Default UDP Protocol N. DTMF Mode for SIP Line : Function : Tel. Code #69 + PW + 431 + slot no + DTMF method (0:Audio / 1:RTP/ 2:SIP Info) + * Set sipdtmfmth Default RTP Method O. Enable Vocoder for SIP Line : Function : Tel. Code #69 + PW + 432 + slot no + vocoder no (0-4) + Enable/ Disbale (1/0) + * Set sipvocoen Default Enable P. Preferred Vocoder for SIP Line : Function : Tel. Code #69 + PW + 433 + slot no + vocoder no (0-4) + Preferred vocoder (0-4) + * Set sipprfvoco 0 - Vocoder G729 1 - Vocoder G711PCMU 2 - Vocoder G711 PCMA 3 - Vocoder G723 4 - Vocoder G72632 Display commands D SIPJUNPara : Displays SIP trunk line parameters D SIPEXTPara : Displays Remote IP set for SIP Extension. D SIPCR : Displays parameters set for SIP Card includes IP Address, Net mask & Gateway.: D SIPPRXY : Displays SIP trunk proxy parameters: D SIPVOcoder : Displays SIP trunk vocoder parameters -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 62 15. CLI a. BASED ROUTING Set CLI Based Routing Table - FNP Function : This code is used to set the 99 numbers to be routed based on the CLI details. Code : # 69 + PW + 044 + Sr. No. + CLI No. + * + Day Ext. + * + Night Ext. + * Sr. No. = 01 to 99 CLI No. : CLI No. exactly seen in call record. set cliroute Example: To store a local mobile number 09850073822 (as observed in the records) as serial number 20 in the CLI based routing table and set the same to land directly at extension 226 in the day mode and extension 240 in the night mode, the codes will be as follows. Tel. Code: #69 + PW + 044 + 20 + 09850073822 + * + 226 + * + 240 + * H.T. Code: set cliroute 20 09850073822 226 240 Allied Program : 063 , 000 – 11 Default Value : None Display command : > d CLIRT b. Clear CLI Based routing Table Function : This code is used to delete a particular number stored in the CLI based routing table or to clear the complete table from the system. Code : # 69 + PW + 045 + Sr. No. + * Sr. No. = 01 to 99 Clear particular No.; = 00 Clear Entire table.. clear cliroute(0:for all or 1-99 for specific) Example: To delete the earlier mobile number – set on serial number 20 – from the CLI based routing table, the codes will be as follows: Tel. Code: #69 + PW + 045 + 20 + * H.T. Code: clear cliroute 20 Allied Program : 044 Default Value : None c. CLI Based Day/Night landing (Enable – Disable) Function : This code is used to either enable or disable the functioning of CLI based routing in the Day & Night mode. Code : # 69 + PW + 046 + Day ( 1- Enable / 0-Disable) + Night ( 1- Enable / 0-Disable) + * Hyper Command Not Applicable Example: To enable CLI based Routing in the day as well as night mode, the code will be as follows: Tel. Code: #69 + PW + 046 + 1 + 1 + * Allied Program : 044 Default Value : Enable. -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 63 16. MSN BASED ROUTING For MSN No. programming follow programming sequence as Prog. 201, 202, 207 & 203. All program data related to MSN can be viewed using command > d msnt Note : MSN Tables will be 1 – 3 for 256P CPU whereas 1 – 4 for Combo CPU, ARM CPU 0.7 and ARM Split CPU 0.3 onwards. a. Assign MSN Table to Junction Function : This code is used to assign a particular MSN table to a PRI junction connected to the system. Please note that more than one MSN table can be assigned to a particular PRI junction. On the other hand, a provision for 4 separate tables has been made so as to cater to a system with more than one PRI card. Code : # 69 + PW + 201 + JUN No. (XXX) + MSN Table No. (1 – 4 ) + * set msntbljun Example: To assign MSN table 1 to the PRI line on junction 005, the codes will be as follows: Tel. Code: #69 + PW + 005 + 1 + * H.T. Code: set msntbljun 005 1 Allied Program : None Default Value : None. b. Program MSN Number length Function : This code allows the user to define the maximum length of the MSN number to be followed by the system. Please note that this number cannot exceed 4 digits as the remaining digits belong to the pilot number to be added as the prefix. Code : # 69 + PW + 202 + MSN Tbl. No.(1 – 4) + MSN No. Length (X) + * set msnnolen Example: To set the maximum length of the MSN numbers as 3 digits for MSN table number 1, the codes will be as follows: Tel. Code: #69 + PW + 202 + 1 + 3 + * H.T. Code: set msnnolen 1 3 Allied Program : 201 Default Value : None. c. Assign MSN No. to Port Function : This code is used to define the MSN Table contents including the representing MSN numbers for their respective ports on the extension side. Please note that the port number should not be confused with the junction or extension number. Each slot in the system represents 16 ports counted -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 64 from bottom to top, irrespective of the type of card physically used. Same program can be used to assign MSN no. to Hunt groups. For port No. details please refer page 101.. Code : # 69 + PW + 203 + MSN Tbl. No. ( 1 – 4 ) + * + port no. (XXX) + MSN No. ( as per length programmed) + * + port no. + MSN no. + * + …. set msnportno Example: Going by the example stated above, let us assume that a 8 port JLCC is inserted in slot 1 and a 16 port LCC in slot 2. Then to assign the MSN number 223 to the first extension port on nd the JLCC (this will be port 005) and MSN number 239 to the 2 will be port 018) for MSN Table 1, the codes will be as follows: port on the LCC16 card (this Tel. Code: #69 + PW + 203 + 1 + * + 005 + 223 + * + 018 + 239 + * H.T. Code: set msnportno 1 005 223 set msnportno 2 018 239 Allied Program : 201, 202, 207 Default Value : None. Note that for defining MSN on hunt group use port No. 131 to 145 to represent Hunt Groups 01 to 15 respectively. d. Clear MSN No. for port Function : This code is used to clear a particular MSN number – assigned to a port using the above code – from a particular MSN Table. Code : # 69 + PW + 204 + MSN Tbl. No. ( 1 – 4 ) + port no. (XXX) + * clear msnport Example: To clear the MSN number set for the port 018 (as per the previous example), the codes will be as follows: Tel. Code: #69 + PW + 204 + 1 + 018 + * H.T. Code: clear msnport 1 018 Please note that if this command executed, MSN landing needs to be enabled using code #504 + 1 for the specific ext. Allied Program : 201, 203 Default Value : None -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 65 e. Clear MSN Number Table Function : This code is used to clear a complete MSN Table – consisting of 100 MSN numbers – as stored in the system. Code : # 69 + PW + 205 + MSN Tbl. No. ( 1 – 4 ) + * clear msntbl Example: To clear the MSN Table 1 – as stored in the earlier examples – the codes will be as follows: Tel. Code: #69 + PW + 205 + 1 + * H.T. Code: clear msntbl 1 Please note that if this command executed, MSN landing needs to be enabled using code #504 + 1 for all the extensions. Allied Program : 201 Default Value : None Note : After clearing MSN table due to any reasons, for MSN landing to happen it is required to execute program 208 for the said MSN Table as well as execute feature code # 504 + 1 from extensions where MSN landing is anticipated. f. Clear Pilot Number Function : As explained earlier, the Service Provider assigns a pilot number to each PRI/E1 user. However, on changing the PRI/E1 Service Provider, the pilot number too is bound to change. Hence, this code is used to clear the Pilot Number stored in the system earlier for a particular MSN Table. Code : # 69 + PW + 206 + MSN Tbl. No. ( 1 – 4 ) + * clear pilotno Example: To clear the Pilot Number stored for the MSN Table 2 (irrespective of what the actual digit values), the codes will be as follows: Tel. Code: #69 + PW + 206 + 2 + * H.T. Code: clear pilotno 2 Allied Program : 201, 207 Default Value : None -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 66 g. Program pilot Number Function : Each Service Provider assigns a separate Pilot Number for each PRI/E1 line. This code is used to set the Pilot Number for each of the MSN Tables in accordance with the number of PRI/E1 lines or MSN Tables assigned per line. Code : # 69 + PW + 207 + MSN Tbl. No. ( 1 – 4 ) + * + digits… + * set pilotno Example: To set the Pilot Number for MSN Table 1 as 26904000 (where the last 3 digits will be changed in accordance with the MSN Table programming), the codes will be as follows: Tel. Code: #69 + PW + 207 + 1 + * + 26904000 + * H.T. Code: set pilotno 1 26904000 Allied Program : 201 Default Value : None Display Command : d MSNT h. MSN Day/Night landing (Enable/Disable) Function : Some organizations may want MSN based routing to be operational all the time whereas others may wish for it to be operational only during office hours. This code is thus used to enable or disable MSN based Routing for office & non-office hours in accordance with the user’s requirement. This command along with user code #504+1 is required to be dialed if MSN Table is erased & reprogrammed due to any mistake occurred. Code : # 69 + PW + 208 + MSN Tbl. No. ( 1 – 4) + Day ( 1 / 0 ) + Night ( 1 / 0 ) + * Note that this program is not possible through Hyper Command. i. Program MSN CLI Display Number Function : This program facilitate the user to choose the number to be displayed to called party when O/G call made using PRI. Refer to user feature code # 506. Code : # 69 + PW + 209 + MSN Tbl. No. ( 1 – 4 ) + * + Port No. (001-130) + CLI display port no. (001 – 145) + * set MSNCLIdisp Allied Program : 203, User feature #506. Default Value : None -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 67 18 GSM CARD INTERFACE Following programs facilitates to program GSM Junctions available from GSM Card a. Setting BASE Station : Function : This code is used to define Base station where the PABX is installaed. This would enable the used to dial Local Land line numbers without STD code for the city which is required to dial while making a Local LL call from a mobile.This is useful for making Local calls using GSM SIM. The code for the same through Telephone is as follow : Tel. Code : # 69 + PW + 080 + Digits + * ( Digit : STD code of the base station of the GSM card) This feature can not be ro rammed usin H er Terminal Example : To define base station for a system installed in Delhi and using GSM trunk the code would be as follows : Tel. code : # 69 + PW + 080 + 011 + * Allied Program : None Default Value : None Display Command : b. Setting MIC Gain : Function : This program would enable to improve the TX of the speech on specific JUN. (Useful if user complains that o/g speech is low). Tel. code #69+1234+220+ + + * (Gain : 00-15) set gsmmic Allied Program : None. Default Value : 02 Display Command : d GSM c. Setting Speaker Gain : Function : This command would enable to improve the I/C gain of the speech on specific JUN. (Useful if user complains that the speech from the called party is low i.e. incoming speech low). Tel. Code. : #69+1234+221+ + + * (Gain : 00-99) set gsmspeaker Allied Program : None Default Value : 50 Display Command : d GSM d. Setting Side Tone : Function : Tel. Code : #69 + 1234 + 222 + + set gsmsdtone Allied Program : None. -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 68 Default Value : 00 . Display command : > d GSM e. IMEI Number Display in Printout Selection: Function : NEOS has a provision to display IMEI No. of the SIM card installed against which the calls are made or received. If one prefers to display the GSM JUN No. as conventional, the same can be selected. Tel. Code ; #69 + PW + 224 + Digit <1/0> + * Digit = 0 : Display IMEI No. 1 : Display GSM JUN No. This feature can not be programmed using Hyper Terminal Allied Program : None. Default Value : None Display command : > d Call Records f. Programmable GSM Version compatibility flag : Function : Outgoing call billing would be possible only after maturity of the call with GSM S/W Ver. 0.8. However if the GSM S/W happens to be lower than 0.8, compatibility issue would arise leading call disconnection before maturity. In such case to establish compatibility, following program needs to be executed with Flag set as ON. Tel. Code : #69+ PW + 602 + 0/1 + * set gsmogpflag <0:off/1:on> Refer following table for better understanding, ARM SPLIT CPU VERSION GSM VERSION FLAG SETTINGS Ver. 1.2 V0.8 < V0.8 OFF ON g. Programmable call proceed timeout for GSM : Function : Tel. Code . - #69 +PW + Program code 631+ +* ( Default: 10sec) Set gsmprcdt h. Programmable Deliver Timeout for GSM Function : Tel. Code : #69 +PW + Program code 632+ +* ( Default: 60sec) Set smdlvrt i. GSM Trace : Tel. Code : # 69 +PW + 223 + < Slot No : 01-16> + < Digit :0-3 > + * Digit : 0 – Disable 1 – Rx Packet 2 – Tx Packets 3 - L1 to L2, L4 -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 69 This trace requires a exclusive cable that would get terminated on GSM card & not on the conventional COM Port. You would be guided accordingly from H.O. whenever there’s a need of GSM trace in specific cases. -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 70 19. GSM PRI EXTENSION WITH MSN COMPATIBILITY (Refer SUN41 for more details) Pro rammin throu h H a. er Te rminal for followin ro rams are not a licable Pro 241~245 Set MSN No. length to PRI : Function : This program enables to assign MSN No. lenth to the MSN Table assigned to the PRI Junction. Tel. Code : #69 + PW + 241 + MSN tbl No:1/2 + MSN no Length (MAX 10 Digits) + * b. Set MSN Junction to PRI Extension Function : This program enables to associate MSN Table with PRI Junction Tel. Code : #69 + PW + 242 + MSN Tbl no:1/2 + Jun No + * + MSN No.(MAX 10 Digits) + * c. Assign PRI Extension to MSN Table Function : This program assigns PRI Ext. group to MSN Table. Tel. Code : #69 + PW + 243 + Pri ext group no. + MSN Tbl No:1/2+ * d. Clear MSN Table Function : This command can be used to clear MSN Table Tel. Code : #69 + PW + 244 + MSN Tble no : 1/2+ * e. Clear assigned MSN Junction to PRI Extension Function : This program clears assignment of MSN table associated with PRI Junction. Tel. Code : #69 + PW + 245 + MSN Tble no : 1/2+ Jun No +* f. Display command from Hyper d> pemsnt -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 71 20. Restricted & Denied Table Programming a. Restricted Table Programming Function: To program the set of numbers that the user wishes his employees to have access to for outdialing, irrespective of their CoS. 8 such tables with a total of 10 numbers in each of 8 digit length max. can be programmed Code: #69 + PW + 121 + Tb. No. (1 – 8) + * + No. + * + No. +….. set resttbl Example: To add the following numbers to restricted table 1, the codes will be as follows: (Numbers to be added >> 09850073822, 02225555956, 26876120, etc) Tel. Code: #69 + PW + 121 + 1 + * + 09850073 + * + 02225555 + * + 26976120 + * + ….. H.T. Code: set resttbl 1 1 09850073 set resttbl 1 2 02225555 set resttbl 1 3 26976120 Please note that, if user has to be allowed to dial local Nos., the same also must be included in Restricted Table. Allied Program : 000–16. Default Value : None. Display command : > d RE b. Clear Restricted Table Function: To erase the numbers in a particular Restricted Table in order to feed new numbers Code: #69 + PW + 122 + Tb. No. (1 – 8) + * clear resttbl Example: To clear the contents of Restricted Table 2 from the system, the codes will be as follows: Tel. Code: #69 + PW + 122 + 2 + * H.T. Code: clear resttbl 2 Allied Program : 121 Default Value : None -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 72 c. Denied Table Programming Function: To program the set of numbers that the user does not wish his employees to have access to for outdialing, irrespective of his CoS. 8 such tables with a total of 10 numbers of 8 digit length max. in each can be programmed Code: #69 + PW + 123 + Tb. No. (1 – 8) + * + No. + * + No. +…. set denytbl Example: To add the following numbers to denied table 4, the codes will be as follows: (Numbers to be added >> 09850073822, 02225555956, 26876120, etc) Tel. Code: #69 + PW + 123 + 4 + * + 09850073 + * + 02225555 + * + 26976120 + * + ….. H.T. Code: set denytbl 4 1 09850073 set denytbl 4 2 02225555 set den ytbl 4 3 26976120 Allied Program : 000 – 17. Default Value : None. Display command : > d DE d. Clear Denied Table Function: To erase the numbers in a particular Denied Table in order to feed new numbers Code: #69 + PW + 124 + Tb. No. (1 – 8) + * clear denytbl Example: To clear the contents of Restricted Table 7 from the system, the codes will be as follows: Tel. Code: #69 + PW + 124 + 7 + * H.T. Code: clear denytbl 7 Allied Program : 123. Default Value : None -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 73 21. a. Abbreviated Dialing Abbreviated Table Programming Function: To feed abbreviated codes for numbers used regularly by the organization (40 numbers for the system abbreviated table) as well as the individual departments (20 tables having 10 numbers each as departmental abbreviated table) and 50 numbers as Emergency / Free Pool Abbr. Numbers.(50-99) Code for System Abbreviated Table: #69 + PW + 131 + 99 + * + Abr. No. (10 – 49 – 99 ) + Digits + * ( Digits = Jun Access Code + Tel No. ) Example (Global): To store the number 02026934604 in the 10 th position of the Global Abbreviated Table (i.e. to be accessed by the User Code #719), the codes will be as follows: Tel. Code: #69 + PW + 131 + 99 + * + 19 + 002026934604 + * H.T. Code: set sysabr 19 002026934604 th Example (Free Pool): To store the number 65400892 in the 6 position of the Emergency Abbreviated Table (i.e. to be accessed by the User Code #795), the codes will be as follows: Tel. Code: #69 + PW + 131 + 99 + * + 95 + 065400892 + * H.T. code: set sysabr 95 065400892 Code for Departmental Abbreviated Table: #69 + PW + 131 + Table Number (01 – 20) + * + No. (00 – 09) + Digits + * set sysabr set dabrtbl Example (Departmental) : To store the mobile number 9371206677 in Departmental Table 5 in the 3 rd position (i.e. to be accessed by User Access Code #702), the codes will be as follows: Tel. Code: #69 + PW + 131 + 05 + * + 02 + 0 9371206677 + * H.T. Code: set dabrtbl 5 2 0 9371206677 Allied Program : 000 – 08 & 000 – 09, 132. Default Value : None Display command : > d SYSABR b. Assign Departmental Abbreviated Table to Extension Function: To allot a particular personal abbreviated table to an extension for regular day-to-day application Tel. Code: #69 + PW + 132 + Ext. No. + Tb. No. (01 – 20) + * set assabr Example: To assign Departmental Table 3 to extension 229, the codes will be as follows: Tel. Code: #69 + PW + 132 + 229 + 03 H.T. Code: set assabr 229 03 Allied Program : 131. -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 74 Default Value : None Display command : > d DABR Note : It is possible to assign only one table to each extension at any given moment of time c. Clear Abbreviated Tables Function: To erase numbers from a particular abbreviated table in order to enter new ones  Code for clearing System Abbreviated Table: #69 + PW + 133 + 99 + * Example: To clear all Global as well as Free Pool Abbreviated Tables, the telephone code will be the same as above and the hyper terminal code will be as follows: H.T. Code: clear abrtbl 99  Code for clearing all Departmental Abbreviated Tables: #69 + PW + 133 + 98 + * Example: To clear all Departmental Abbreviated Tables the telephone code will be the same as above and the hyper terminal code will be as follows: H.T. Code: clear abrtbl 98  Code for clearing a particular Departmental Abbreviated Table: #69 + PW + 133 + Table Number (01 – 20) + * clear abrtbl 99:s stem abrtbl/98:all de artmental abrtbl/01-20:one dabrtbl Example: To clear the 2 nd Departmental Abbreviated Table, the codes will be as follows: Tel. Code: #69 + PW + 133 + 02 + * H.T. Code: clear abrtbl 02 Allied Program : 131, 132 Default Value : None d. Extened Abbreviated Number Programming (With ARM Split Ver. 0.4 onwards only) Function : The system provides additional 500 abbreviated numbers which can be accessed globally subject to CoS restriction. These abbreviated numbers can be programmed as follows Tel. Code : # 69 + PW + 134 + Abbr. No. (000-499) + Digits + * No. ) (Digits = Jun Access Code + Tel SET EXSysabr <0-499> Example : To set Tel. No. 09373138202 at location 007 as Ext. Abbr. No., the code would be as follows: Tel. : # 69 + PW + 134 + 007 + 009373138202 + * Hyper : set EXSysabr 007 009373138202 These numbers can be dialed out using access code #4. Allied Program : 135 Default Value : None. -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 75 e. Clear Extended Abbreviated Numbers Function : This program enables to erase Extended Abbr. Nos. programmed selectively or cumulatively. Tel. Code :. : # 69 + PW + 135 + Ex. Abbr. Code (000-499) / 999 (for ALL) + * Clear EXAbrtbl <0-499/999> (*999 for clearing complete table) Allied Program : 134 Default Value : None -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 76 22. METER SETTINGS & MISCELANEOUS a. Bill Start Time Function: This code is used to set the Start Time for billing local as well as STD calls initiated via the system, i.e. the system will start billing the outgoing call only after the set time has elapsed. Please note that this programming is not possible via the hyper terminal. Code: #69 + PW + 145 + Local Start Time + STD Start Time + * ( 00 –99 Sec.) ( 00 – 99 Sec.) set billtime Example: To set the Start Time for billing Local Calls as 20 secs and for STD calls as 5 secs, the code will be as follows: Tel. Code: #69 + PW + 145 + 20 + 05 + * Allied Program : None Default Value : None Display command : > d SYSM b. Initialize Bill Parameters Function: This code is used to clear/initialize the parameters related to billing in the system so as to start with fresh records. Please note that this programming is not possible via the hyper terminal. Code: #69 + PW + 155 + Digit + * Digit : 0 – Clear All 1 – Clear Day & Month Bill ( Both current & previous), Call log serial No. & Call Print Serial No. 2 – Clear Budget 3 – Clear STD, CCT, PRPC Tables. This feature can not be programmed using Hyper Terminal Example: To clear budget related parameters of the system, the code will be as follows: Tel. Code: #69 + PW + 155 + 2 + * c. Program Call type Function : This code is used to program the type of calls that need to be logged in the system buffer. Code: # 69 + PW + 156 + Digit + * Digit: 0 – Log all calls 1 – Log Outgoing only. set logtype Example: To log only outgoing calls in the system buffer, the codes will be as follows: Tel. Code: #69 + PW + 156 + 1 H.T. Code: set logtype 1 -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 77 d. Program Call Record Serial Number Function: Set the serial number from where you wish to print the call log details. Code: #69 + PW + 163 + XXXX + * XXXX: 4 digit call record serial number ( 0000-9290) set crsrno Example: To start printing the call record in the buffer after the 200 mark, the codes will be as follows: Tel. Code: #69 + PW + 163 + 0200 + * H.T. Code: set crsrno 200 Please note that on line printing is possible only on Hyper Terminal and can not be directed to Parallel port. -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 78 23. BILLING & SETTING COST TABLES a. Program PRPC (Pulse Rate Pulse Change) Table Function: This code is used to set the Pulse Rates & Pulse Charges (PRPC) applicable for the various Service Providers available in the area. Please note that there is a provision to store upto 25 PRPC tables. So, the user should try to define all the permutations & combinations possible of the pulse rates & pulse charges individually. Code: #69 + PW + 151+ PRPC Tb. No. + FPR + PR + * + FPC1 + PC1 + * + FPC2 + PC2 +--+* (Up to FPC5 & PC5 i.e. Max Cust types (5)) PRPC Table No.: 01 to 25 FPR (First Pulse Rate): 0000 to 9999 (Rate in 0.1 sec) e.g. Enter 1800 for 180 sec FPR PR (Pulse Rate): 0000 to 9999 (Rate in 0.1 sec) FPC1 (Service Charge for Cust type 1): 0000 to 9999 (in Paise) PC1 (Pulse Charge for Cust Type 1): 0000 to 9999 (in Paise) set fprpc[...uptoCust#5] set prpc[...uptoCust#5] set dprpcloc set dprpcstd set dprpcisd Allied Program : 000 – 21.; 152 & 153. Default Value : None Display Command : > d PRPC b. Program Call Cost Table (CCT) Function: The various PRPC tables mentioned above now have to be coupled with the available Service Providers - as per the charges applicable for the various time zones - to create the cost tables. This code is used to define the same. Code: #69 + PW + 152 + Service Pro. No. + CCT No +* Zone Start Time for Zone1 + PRPC Table for Zone1 + *…..+ * (upto 4 time zones) Service Pro No : 0 to 5 CCT ( Call Cost Table ) No : 01 to 16 Zone Start Time : HHMM PRPC(Pulse Rate Pulse Charge) table no : 01 to 25 set cct[..upto4 TZ] Allied Program : 151. Default Value: None Display Command : > d CCT -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 79 c. Program STD/ISD Codes Function: This code is used to assign the various Cost Tables to the codes applicable for the same so that the system can bill the outgoing calls accordingly. Code: #69 + PW + 153+ Code Sr. No+ Code Digits + * + CCT for SP0 +* + CCT for SP1 +* + -----+ CCT for Max Service Provider + * Code Sr. No. : 01 to 99 CCT ( Call cost Table ) for SP1 to SP5 : 01 to 16 each set std... ( CCT:1-16) Allied Program: 000–21; 151 & 152. Default Value : None Display Command : > d STD Note : Code Sr. No. should be contiguous 01-99. d. Program PRPC (Pulse Rate Pulse Change) Table for Centrex Lines Function: This code is used to set the Pulse Rates & Pulse Charges (PRPC) for lines defined as Centrex Code: #69 + PW + 164 + FPR + PR + * + FPC1 + PC1 + * FPR (First Pulse Rate): 0000 to 9999 (Rate in 0.1 sec) e.g. Enter 1800 for 180 sec FPR PR (Pulse Rate): 0000 to 9999 (Rate in 0.1 sec) FPC (Service Charge): 0000 to 9999 (in Paise) PC (Pulse Charge): 0000 to 9999 (in Paise) Programming this feature through Hyper Terminal not applicable. Allied Program : 078. Default Value : None. Display Command : -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 80 24. BUDGETING a. Program Fix Budget Function: To set the outgoing call budget on a daily & monthly basis - for an extension or a junction line - so as to ensure that the P&T bills for each do not exceed the set limits. After budget exhaustion, the outdialign rights would be decided by the CoS set by feature code 18 in class programming, otherwise O/G calls are barred on budget exhaustion. Code: #69 + PW + 161 + Ext. No./JUN No. + Day Budget + Month Budget + * Day Budget: 0000 to 9999 Month Budget: 000000 to 999999 set fixbudget Example : To program a day budget of Rs. 200 and a month budget of Rs. 1500 for extension 250 Tel. Code: #69 + PW + 161 + 250+ 0200 + 001500 + * H.T. Code: set fixbudget 250 150 1500 Allied Program : 000–21; 151, 152 & 153. Default Value : None : No Barring for Budget.. Display Command : > d BILL b. Program Enhanced Budget Function: To increase the day/month budget of a particular user in event of the cause being genuine. The budget would get set to Fix budget (Day/Month) on next day/Month accordingly. While enhancing the budget, consumed budget needs to be taken into account. Code: #69 + PW + 162 + Ext. No./JUN No. + Enhanced Day Budget + Enhanced Month Budget + * Enhanced Day Budget : 0000 to 9999 Enhanced Month Budget: 000000 to 999999 set enhbudget Example : To enhance a day budget of Rs. 300 and a month budget of Rs. 2000 for extension 250 Tel. Code: #69 + PW + 162 + 250+ 0300 + 002000 + * H.T. Code: set enhbudget 250 300 2000 Allied Program : 161. Default Value : None : Infinite Budget. Equals Fix Budget if budget programmed.. Display Command : > d BILL c. Clear Budget ( Only through Hyper) Clear budget -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 81 25. CLOSED USER GROUP - CUG The system allows the user to define Closed User Groups within the organization, wherein the control of who is allowed to call whom can be defined by the authorities as per hierarchy & protocol followed in the company a. Assign CUG Number to Extension Function: This program is for creating groups of extensions assigning it a CUG number. There is no maximum limit on extensions that can be added in a group. However 16 such groups can be created. Code: #69 + PW + 171 + CUG No. (01 – 16) + * + Ext. No. + * + Ext. No. + … set cuggrp Example: To create 3 groups, of extension 200,201,202,203 in group 1, 300,301,302,303 in group 2 and 400,401,402,403 in group 3 From Tel: #69 + PW + 171 + 01 + * +200+*+201+*+202+*+203+* #69 + PW + 171 + 02 + * +300+*+301+*+302+*+303+* #69 + PW + 171 + 03 + * +400+*+401+*+402+*+403+* From HT: set cuggrp 200 01 set cuggrp 201 01 set cuggrp 202 01 set cuggrp 203 01 set cuggrp 300 02 set cuggrp 301 02 set cuggrp 302 02 set cuggrp 303 02 set cuggrp 400 03 set cuggrp 401 03 set cuggrp 402 03 set cuggrp 403 03 Allied Program : 172 & 173. Default Value : None ( All Extensions in CUG Group 1 Display Command : > d E b. CUG Call Enable (allow calling) Function: This program is to allow calling from a group to other group(s) created above. It means that extensions in the group can call extensions in the other group(s). By default all groups are allowed to call each other. This command is useful to allow calling if it was earlier disallowed. Code: #69 + PW + 172 + CUG No. (01 – 16) + * + CUG No. (01 – 16) + *… set cugen -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 82 Example: To allow group 1 to call 2 and 3; group 2 to call group 3 can be done using the following program Tel code: #69 + PW + 172 + 01 + * + 02 + * + 03 + * #69 + PW + 172 + 02 + * + 03 + * HT code: set cugen 01 02 set cugen 01 03 Allied Program : 171 & 173. Default Value : None Display Command : > d CUG c. CUG Call Disable (disallow calling) Function: This program is to disallow calling from a group to other group(s) created above. It means that extensions in the group cannot call extensions in the other group(s). If it is required to disallow calling amongst group members with in the group, calling with same group needs to be disabled. Code: #69 + PW + 173 + CUG No. (01 – 16) + * + CUG No. (01 – 16) + *… set cugdis Example: To disallow group 3 to call 1 and 2 Tel code: #69 + PW + 173 + 03 + * + 01 + * + 02 + * HT code: set cugdis 03 01 set cugdis 03 02 Display Command : > d CUG -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 83 26. VOICEMAIL PROGRAMMING a. Program Extension as Voicemail Port Function: This program defines an Extension as a voice mail port so that strings can be parsed through this extension which is terminated into Voice Mail Port. Code: #69 + PW + 053 + Ext. No. + Digit ( 0 – Disable / 1 – Enable ) + *… set voicemail Allied Program : 054, 057. Default Value : None ( Refer Page ) Display Command : > d VMExt b. Program Voicemail Mode Function: This program selects the make of Voice Mail Unit connected amongst Synegtic or Voicegate so that respective strings can be exchanged within Voice mail unit & PABX for Voicemail operation. Code: #69 + PW + 054 + Digit ( 0 – Disable / 1 – VM1{Synegtic} / 2 – VM2{Voicegate} ) + *… Programming this feature through Hyper Terminal not applicable. Allied Program : 053, 057. Default Value : None Display Command : > d SYSM (Refer Page -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 84 27. SYNAPPS PC CONSOLE APPLICATION a. Set Agent Interface Mode Function : This program enables to set the mode of Agent’s Interface as Acknowledged or unacknowledged. Tel. Code : #69 + PW + Program code 528 + 1(ACK) or 0(UNACK) + * At power ON, Agent Interface would be set as Unacknowledged by default. If switched to Acknowledged, confirmation will be given in the form of tone (Confirmation/Error) within 5Seconds. b. Reset Agent’s Login Password Function : This feature enables the administrator to reset an agent’s password as default Password viz. 1234 Tel. Code : #69 + PW + Program Code 529 + Agent ID + * -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 85 28. a. PROGRAMMING FOR THE ADMINISTRATOR (CONFIDENTIAL) Set Ring Repetition Pattern : Function: The Ring repetition time can be programmed using following command. Default value of Ring repetition time is 5 sec .You should increase as minimum as possible. e.g. For “Innomedia MTA 3328-2Re” requires 7 sec ring repeat time .It works fine if we program the ring repeat time = 7 sec . So one need not program/try 8 sec. Code : #69 + PW+ 077 + Digit + *. Digit: 5- 8 Programming this feature through Hyper Terminal not applicable. Allied Program : None. Default Value : 5. Display Command : Not available. b. Program CTI/ HMS-PMS Integration - FNP Function : This command sets the COM2 Port for CTI applications, i.e. on activating this command, the strings required from the system to operate CTI (Responz Software), are sent to the COM2 Port which in turn can be connected to the CTI Server. Third party HMS-PMS S/W can be integrated with NEOS using the same program. NEOS has been made compatible to operate with IDS HMS S/W. Others also can be made compatible by adjusting the strings accordingly by the developer. Options 2 is for CTI operational with flexible numbering plan whereas option 4 is for SYNTEL HMS S/W Integration with/ without flexible numbering plan. (ARM Split CPU Ver. 0.6 onwards only). Code: # 69 + PW + 024 + CTI mode + * Mode : 0 = CTI Disabled 1 = CTI mode for Non Flexi No. Plan 2 = CTI mode for Flexi. No. Plan 3 = HMS mode for Non Flexi. No. 4= HMS mode for Flexi No. Plan ( SYNTEL HMS requires this option exclusively ) 5 – PRI Trace 7 – SYNApps Applicable for Split CPU Ver. 1.8 onwards. set CTI Mode < digit > Digit = 0/1/2/3/4 Allied Program : None. However COM port selection should be COM2. Default Value : Disabled. However once enabled remains active inspite of System being switched OFF/ON. For “HMS Strings” details please contact Area Office / H. O., Pune With introduction of Ver. 1.8, henceforth it is not necessary to switch COM port while using Hyper connectivity application and CTI (Responz) or HMS application using Prog. 170. Thus this program becomes invalid for Split CPU w ith Ver. 1.80 and above. Prog. 170 has been terminated from version (1.80) onwards. -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 86 c. Program DIAL Plan : NOT APLICABLE ARM SPLIT CPU Ver. 1.1 ONWARDS Function: The dial plan for NEOS can now be programmed to start with any digit between 0 to 9; i.e. extension numbers can be set as anything in the range 000 to 998 (unless programmed exclusively, by default, flexible numbering would be from 100 to 799 only) with the exception of 900 & 910 (not permitted). To ensure that this does not conflict with the single digit seizure of local, STD & Operator lines (earlier set as 0, 1 & 9 respectively), the user is allowed to reprogram these access codes as well. Code: #69 + PW+ 047 + Digit (0-9) + Dial Type (1-5) + * Set DIALPlan (0-9) (1-5) 1-EXT dialing 2- Local Jun seize 3- STD Jun seize 4- Operator dialing 5- Redial 1-EXT dialing 2- Local Jun seize 3- STD Jun seize 4- Operator dialing 5- Redial Allied Program : None Default Value : Digit 1-7 for Ext. Dialing. 0 for Local JUN Seize, * for STD JUN Seize, 9 for Operator dialing & * for redial. ( Refer Page 89 ). Display Command : > d DIALP d. Program DUMMY CLI Digits Function: It has been observed that some CLI Telephone Instruments require more than 3 digits to display CLI. This program would add additional 0 in Ext. CLI No. so as to make the CLI of the desired length. User can choose to prefix or suffix these additional 0, as per user’s choice. In case of CLI set before / after ring, using program 049; it must be set accordingly depending on which of the part of CLI is getting truncated while displaying on CLI Phone. For Panasonic CLI instruments this program is mandatory for getting intercom CLI. Code : #69 + PW+ 048 + Digit ( 0 - 5 ) + Digit (0- Suffix / 1- Prefix ) + * Set CLIDUMmy <0- Suffix / 1-Prefix > Allied Program : 000–11 Default Value : 0.. Display Command : > d SYSM. -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 87 e. Program CLI BEFORE / AFTER Ring Function: It has been observed that some telephone instruments acquire power from the line itself. In such cases the instrument gets activated on first ring, then the CLI information is sent to get it displayed. This setting is done as CLI before Ring or CLI after ring. By default CLI information is sent with first ring referred to as before ring. Code: #69 + PW+ 049 + Digit (0- Before Ring / 1- After Ring) + * Set clisend <0-Before Ring / 1- After Ring> Allied Program : 000 – 11 Default Value : 0. Display Command : N. A. f. Program Time-out for External Forwarded Call Function: To define the Time Limit applicable for all External Forwarded calls forwarded by the system, wherein after the set time lapses the call is automatically cutoff. Code: #69 + PW+ 050 + Digit (XX) + * Digit XX = 01 – 99 Min. Programming this feature through Hyper Terminal not applicable. Allied Program: 000 – 26 Default Value: 03 Min. Display Command : > d EFWD; > d CL g. Program No. of rings during Auto Attendant Function: To define the No. of rings that should get extended in case the caller disconnects the call after hearing Auto Attendant Message or during the message, wherein after the set time lapses the call is automatically cutoff. Code: #69 + PW+ 051 + Rings (05 – 30) + * Programming this feature through Hyper Terminal not applicable. Allied Program : 065, 116, 067. Default Value : 30 Rings. Display Command : N. A. -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 88 h. Program Time-out for JUN-JUN Transferred Call Function : To define the Time Limit applicable for all JUN to JUN transferred calls , wherein after the set time lapses the call is automatically cutoff. Code : #69 + PW+ 052 + Digit ( XX ) + * Digit XX = 01 – 99 Min. Programming this feature through Hyper Terminal not applicable. Allied Program : 000–27 Default Value : 03 Min. Display Command : N. A. i. COM1 / COM2 Selection ( Valid Only thro’ Telephone) NOT APPLICABLE FROM SPLIT CPU VER. 1.8 ONWARDS. Refer Prog. 024 ) Function : To use COM portin the System to work as COM1 / COM2 for required application. COM1 selection would serve to use COM p ort for Hyper connectivity for Data Display & system Programming. COM 2 selection would serve to use COM port for CTI / HMS application as well as for Trace required for any peculiar problem occurring with PRI. (This would be guided from H.O.) Code : #69 + PW+ 170 + Digit ( X ) + * Digit X = 0 – Hyper connectivity (COM1 selection) Default = 1 – CTI/HMS Application (COM2 selection). Programming this feature through Hyper Terminal not applicable. Allied Program : 024 Default Value : COM1. Display Command : N. A. j. ‘Transfered Call’ Recall Time Selection Function : A call transferred by one Ext. to an another and if not attended in 15 Sec ( 5 rings), gets transferred back to the Transferring Ext. This program facilitates the user to program the said time varying from 15 Sec to 60 Sec. as per requirement. Tel. Code : #69 +PW +105 + + * set trfrecall Allied Program : None Default Value : 15 Sec. Display Command : > d SYSM -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 89 k. Waiting Tone & Transfer to OPR MSG during Auto Attendant Function : Conventionally during Auto Attendant landing, after voice message call progress tone is heard during which customer ccan dial desired Ext. No. he/she wants to reach. If caller does not dial any ext. no., call is routed to Fail Landing Ext. defined with an announcement “ Transferring your call to the Operator”. Some costomer wish to get rid of the progress tone & wants the call to get landed immediately without any announcement. This requirement can be accomplished with this program. This program facilitates the user to program the said time varying from 15 Sec to 60 Sec. as per requirement. Tel. Code : #69+PW+ Prg.code 107 + < Digit > + * Digit = 0 –ON : Progress Tone & Transfer to OPR MSG active. =1- OFF : Progress Tone & Transfer to OPR MSG inactive. set oprxfrann Allied Program : 065; 116 Default Value : ON Display Command : > l. Waiting Timeout during ATT after MSG Function : When “Transfer to OPR” MSG is set as OFF using Prog. 107, user has been provisioned to set auto att.waiting timeout in auto att msg for entering DID no. This program can be done ONLY if “Transfer to OPR” MSG is set as OFF. Tel. Code : #69+PW+ Prg.code 108 + + * Duration : 1-5 Sec. set waittime Allied Program : 107 Default Value : 5 Sec. Display Command : m. Programmable Billed Ext. – Function : This feature facilitates the Extension which would be billed on transferring call by the call srcinating extension. Conventionally except from an Operator Ext. if call is transferred from one Ext. to other call is billed to the extension srcinating call. However in case of Hotel Environment for example, call srcinated by Service Ext. at reception and then transferred to the Guest Room, is expected to be billed onto the Guest Room / Ext. Tel. Code : #69 + PW + 110 + < 0 - X'ferring/ 1 - X'ferred ext > + * set billext Allied Program : 151-153, 000 Default Value : 0 i.e. Transferring Ext. Display command : d SYSM -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 90 n. Set Dynamic STD Lock Timeout. – Function : Upon activating dynamic STD lock feature using feature code # 683 + 1; Mobile & STD dialing facility gets locked/disabled after 3 minutes if the extension remains unused. However this time can be varied as per the requirement using the below mentioned program code. Tel Code : # 69 + PW + 314 + Time + * (Time = 01 to 99 Min.. ) Programming this feature through Hyper Terminal is not applicable Allied Prog. : 000 Default Value : 3 Min. o. Set Dynamic CoS. – Function : In case user activates Dynamic STD lock feature, the Mobile, STD & ISD facility gets locked after 3 minutes by default keeping the Local dialing However if the administrator wishes to lock even local dialing and keep only intercom operational, the same can be achieved by executing f ollowing command. Tel. code : # 69 + Pw + 315 + Digit + * Digit = 1 : Local / 0 : Intercom. Programming this feature through Hyper Terminal is not applicable Allied Prog. : N.A. Default Value : 1 (Local.). p. Programmable Auto Callback on reply – Function : The Auto Callback on No Reply feature changes the RBT of the srcinated intercom call upon which user can dial ACB code to register Auto Call Back on No Reply so that whenever the called party attempts to make a call, ring would be extended on both the extensions. The change in RBT can be eliminated with loosing he ACB on No Reply feature. This can be achieved by executing following command. Tel. code : #69 + PW + 603 + ACBNARBT type : + * set acbnarbt Allied Prog. : N.A. Default Value : 1 (Special.) Display :. d SYSM -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 91 29. PROGRAMMING FOR THE ADMINISTRATOR (CONFIDENTIAL) a. Create Backup Function : This code is used to create a backup of the entire System Programming on the flash card except call record details and user defined voice messages & music. This flash card can then be used in the future to directly reboot the system – in event of data corruption – thus saving a lot of time and energy for the system programmer. Please note that this flash card has a provision to store two such backups wherein the second one is addressed as Master Backup (mentioned later in the manual). Code: #69 + PW + 026 + 0 + * NOTE : Previously it was possible to create two different copies of Program Backup on PGBK child card with Prog. 026 and 181. With the new version (ARM Split 0.7), only one copy of backup would be possible to create. Program 181 and 182 are no more available. The backup can be created with Prog. 026 and can be recovered using prog. 027. However it is not mandatory to recover backup using Prog. 027. The backup can be recovered using DIP switch settings as described in the programming manual. For recovering backup change SW1-1 and SW1-2 position to OFF. Switch ON the system or reset the system. The backup created using prog. 026 would be automatically recovered into CPU RAM. Programming this feature through Hyper Terminal not applicable. Note : Wait for approx. 30 sec. to get confirmation tone/program completion. IMPORTANT : This program is possible only if PGBK child card is present on CPU b. Recover Backup st Function : This code is used to recover the programming backup from the 1 level in the flash card (as stored by the Create Backup command). This is used when the system needs to be rebooted with the same programs that were set earlier in event of the system program being corrupted or washed out. Code: #69 + PW + 027 + 0 + * set recbackup c. Create Master Backup ( Not Applicable ) d. Recover Master Backup ( Not Applicable ) e. Change Program PW Function : This program is used to change the programming password of the system. Please note that all passwords have to be in a 4-digit format. Code: #69 + PW + 025 + chng level (3) + New PW + * set prpwchng -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 92 f. Set Printer Password Function : This code is used to set the printer password. The factory set printer password is ‘1234’. The old password need not be known. Code : #69 + PW + 030 + Printer PW + * Programming this feature through Hyper Terminal not applicable. Note : For this program to get executed, one need not to know the current Printer PW. -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 93 30. PROGRAMMING FOR PRI TRACE THESE COMMANDS ARE POSSIBLE ONLY THROUGH TELEPHONE a. Printing L1< - > L2, L2 < - > L4 Packets For L2<->L4 Packets #69 +PW + Program code 507 + < Option: 2 > + < Jun Port No.+ 1> + * For L1<->L2 Packets: #69 +PW + Program code 507+ < Option: 9 > + + * b. c. Printing L2 status Tel. Prog. : #69 +PW + Program code 507 + < Option: 4 > + Jun Port No.+ 1 + * PRI Trace # 69 + PW + 507 + Option (x) + port no + Enable / Disable + * Option : 1 – State Changes 3 – Resources (L4, Cr, Buf, Busy, Count ) 4 – L2 State Change 5 – Print busy resources 6 – Error Log of auto recovery 7 – Auto Recovery Error Printing 8 d. – Lt Trace GSM Trace # 69 + PW + 223 + Slot No (01-16) + Digit + * Digit : 0 – OFF 1 – Rx 2 – Tx 3 – Packets L1 – L2, L4 -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 94 31. a. HOTEL VERSION PROGRAMS Floor-wise Room Service Function : Usually in any hotel, there is a different bell boy/steward allotted to each floor for serving the guests on that floor. However, irrespective of the floor, the number for room service is always the same (for NEOS this number is “1”, although the answering extensions may be different. Thus, this feature is used to define which numbers are to ring (floor wise) should a particular guest dial the ‘Room Service’ number. This feature is not applicable for Service Ext./ Ext. with room to room barring feature disabled. Code : #69 + PW + 301 + 1st FLOOR RS. Extno + * + 2nd FLOOR RS. Extno. + * + 3rd FLOOR RS. Extno + * + …………. set roomserv Example: In a hotel if they want to set extension 234,245, 248,267,270,281,285 as room service extension on each floor (maximum of 7 floors) From Tel: #69 + PW + 301 + 234+*+245+*+248+*+267+*+270+*+281+*+285+* HT code: set roomserv 234 245 248 267 270 281 285 Allied Program : None Default Value : None Display Command : > d ROOMS b. Single Digit Access for Hotel Rooms Function : It is highly convenient for any guest to access all services by dialing single digit numbers as defined in the hotel charts. Typically, the numbers assigned are like 2 for travel desk, 3 for restaurant, 4 for laundry, etc (this differs from hotel to hotel). Thus, this code helps the user set which single digit code (from 2 to 7 only as 1 is predefined for room service) he would wish to assign to a particular department extension. This feature is not applicable for Service Ext./ Ext. with room to room barring feature disabled. Code : #69 + PW + 302 + access digit(2-7) + extno. + * + access digit(2- 7) +extno. + * +…………... set onedigacc Example: To set extension 210 for travel desk with access digit as 2; 211 for restaurant with access digit 3; 212 for laundry with access digit 4; 213 for Bar with access digit 5; do the programming as follows From Tel.: #69 + PW + 302 + 2 + 210 + * + 3 + 211 + * + 4 + 212 + * + 5 + 213 + * + * Code: set onedigacc 2 210 set onedigacc 3 211 set onedigacc 4 212 set onedigacc 5 213 Allied Program : None. Default Value : None. Display Command : > d ACCESSD -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 95 c. Room to Room Barring Function : Many hotels do not prefer their guests calling other guests directly due to privacy reasons. Hence, they wish to selectively choose/assign which room extensions can dial other room extension numbers by using the given code. By default room to room calls are barred. The hotel management has to define the extensions as non-guest room extensions. Code : #69 + PW + 303 + extno. + 1-EN / 0-DIS + * set roombarr Example: To make extensions 200, 201, 202, 203, 204, 205 as non-guest room extensions do the following program From Tel : #69 + PW + 303 + 200 + 0 + * + 201 + 0 + * + 202 + 0+* + 203 + 0 +*+ 204 + 0+* + 205 + 0 + * HT code: set roombarr 200 0 set roombarr 201 0 set roombarr 202 0 set roombarr 203 0 set roombarr 204 0 set roombarr 205 0 Allied Program : None. Default Value : None. Display Command : > d e d. Check-In Function : To check in a guest in a room. When a guest is checked in the room the out dialing facility gets enabled.. It is not possible to check into a room that has already been checked in. Code : #69 + PW + 304 + extno. + * set checkin Example: To check in a guest in room no 205 (ensure that the room number and extension number are the same) do the following program. From Tel : #69 + PW + 304 + 205 + * From HT : set checkin 205 Allied Program : 305, 306. Default Value : None. All rooms (Ext.) are checked out with no call details on their account. Display Command : > d CHECKI NOTE that for check-in / Check-out feature the extension can be a service Ext. (R-R barring disabled) -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 96 e. Check-Out Function: To check out a guest in a room on a permanent basis. When a guest is checked out, the out dialing facility for that room gets disabled. The guest room telephone bill is printed at the check out command. The print port can be defined as the serial or parallel port. Code : #69 + PW + 305 + extno. + 0 - OP bill on hyper/ 1 - OP bill on Printer + * set checkout Example: To checkout room number 205 and print the bill on parallel port do the following Tel Code : #69 + PW + 305 + 205 + 1 + * HT code : set checkout 205 1 Allied Program : 304. Default Value : None. f. Temporary Check-in/Check-out Function : This feature is used to temporarily check in/out/in a guest who has already checked in the room. This is done when the guest leaves the room for the day or for a while but has not checked out (vacated) the room. When the guest is temporarily checked out the telephone bill is not printed. The out dialing facility is locked but no other guest can be checked in the room. When the guest arrives back a temporary check in is done to allow the out dialing. Code : #69 + PW + 306 + extno. + 0 - temp check out / 1 - temp check in + * set tempinout Example: To temporarily checkout a guest from room 205 use the following program From Tel : #69 + PW + 306 + 205 + 0 + * HT code : set tempinout 205 0 Allied Program : 304. Default Value : None. g. Dial Tone for Hotel Rooms Function : This feature is useful to replace the dial tone by a message that announces the internal telephone directory or any other information the Hotel management wishes to convey to the guest rooms when the guest lifts the telephone handset. The message is to be recorded using program 084, the message number to be recorded is 8 and the message duration should not exceed 32 seconds. This program is to replace the dial tone with the message or vice-versa. By default the dial tone is present. Code : #69 + PW + 307 + 0 - OFF / 1 - ON + * Programming this feature through Hyper Terminal not applicable. Example: To replace the dial tone by the message program as follows From Tel : #69 + PW + 307 + 1 + * Allied Program : 084, 303 Default Value : None. -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 97 h. Programming Music on Hold prior to Dial Tone Message NOT APPLICABLE FOR OFFICE VERSION Music is played for 2-3 sec before Dial Tone Message is heard by the guest. This program facilitates the user to play the message without playing music before the DT message. Tel. Code : #69 + PW + 106 + Digit ( 0 – disable / 1 – Enable) + * set playmusic Allied Program : 307. Default Value : Enable. i. Room to Room calling – Groupwise This program facilitates the guests occupying multiple rooms to communicate on their own without operator’s intervention. This program can form groups of such rooms wherein Room to room dialing would be possible. Paralally, these rooms can avail Hotel features such as single digit access codes, which otherwise was not possible in previous versions. The room would get deleted automatically from the existing group once it is check out. However at any given movement of time the room can be attached with other group directly using any extension from the new group as Header Ext. with program code 308. By default there would be no group programmed. One Extension can be a part of a single group only. Dialing within group can be availed by dialing # followed by the room No. ( Ext. No.) Program for Creation of groups for calling within group Tel. Code #69+ PW + 308 + + * + + * + ------ + * set room r ext j. Program for removal of extension w ithin a group. Tel. code : #69+ PW +++* Clear roomgrpext k. Hotel Bill entry Guest, during his/her stay in the hotel may use the chargeable services provided by the hotel such as Food, Laundry or any other miscellaneous services. Charges of all these services along with Room Tariff, Tax and Telephone Bill can be included in a Bill and can be printed as a Cumulative/consolidated Bill that can be presented to the customer. These various charges except Tel Bill can be entered using this program. If there happens to be some changes to be made after the bill gets printed, system allows the operator to re-enter all the entries and checkout the guest again. The information about the call details would be preserved for the said room till the room does not get check-in. Also during that period if another room gets check-out, the data would be lost. Maximum amount That can be entered & total bill amount displayed cannot exceed Rs.99999.99. Last two digits of the value entered would be considered as paise. Either entry (Digit 1-5) if not applicable can be omitted. TEL. Code: #69+ PW + 310 + + * + <1: Room rent>+Amount (Rs xx-xxxxx.xx)+ * + <2: Food> + Amount (Rs xx-xxxxx.xx) +* + <3: Laundry>+ Amount (Rs xx-xxxxx.xx) +* + <4: Misc>+ Amount (Rs xx-xxxxx.xx) +* + <5: Tax>+ Amount (Rs xx-xxxxx.xx) +* -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 98 Set hotelbill l. Room to Room Calling - Global This facilitates room to room calling amongst all rooms but still enjoying the Hotel Features including single digit access codes which otherwise was not possible for Service Ext. in previous versions. However for room calling, # needs to be prefixed before room ext. is dialed. This feature can be enabled/disabled using following program TEL: #69 + PW + 311 + Digit 1/0> + * set roomcall ( Digit: 0-Disable, 1-Enable) m. Programming Name of Hotel This program facilitates the user to program Name of the Hotel that should get printed in final bill to be presented to the customer. The Hotel name can be of max. 40 characters length comprising of 4 words, each not exceeding 16 characters. This program is possible only through Hyper terminal. Applicable only for ARM Split CPU Ver. 0.6 onwards. Tel. Code : Not Applciable Set hotelname |<-------------------- Characters 1-40-------------------------->| n. Clear Floorwise Room Service Extension : With this program it is possible to erase/clear the floor-wise room service extensions defined using program 301. The programming code for the same is as follows : Tel . Code : #69 +PW +Program code 312 + + * Clear roomserv o. Clear single digit access code : This program enables user to clear the single digit access codes defined using Prog 302. The code for the same is as follows : Tel. Code : #69 +PW +Program code 313 + + * Clear onedigacc -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 99 MISCELANEOUS HYPER COMMAND Setting Name of an Extension : Feature not available in 256P CPU set extname NOTE : Alphanumeric characters are not allowed. Name once programmed can be overwritten by any other name. Clear Name of an Extension : Feature not available in 256P CPU clear extname Change Login Password for Hyper Terminal. set newpw NOTE: Login PW if forgotten can not be resetted unless the system is hard resetted or backup recovered . REMOTE PROGRAMMING Remote programming can be accomplished by srcinating a call from any programming extension and dialing Hook-flash followed by # 69 and Prog. PW. Upon which Programming Tone would be fed to the “Remote End” caller. The caller can now initiate programming. The EPABX user who has initiated Remote Programming can not hangup till the time Programming is completed. -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 100 DEFAULT DATA CARD CONFIGURATION DETAIL Slot : PRES.: PROG.: 1 EXT16 EXT16 2 EXT16 EXT16 3 EXT16 EXT16 4 EXT16 EXT16 5 EXT16 EXT16 6 EXT16 EXT16 7 KTS8 KTS8 8 KTS8_2W KTS8_2W P P P P P P P P P P P P P P P P EX410 EX452 EX453 EX402 EX89898 EX EX454 EX472 EX407 EX412 EX226 EX309 EX419 EX401 EX EX408 EX502 EX103 EX415 EX406 EX503 EX457 EX413 EX501 EX EX EX417 EX461 EX EX EX EX EX416 EX102 EX EX100 EX150 EX151 EX305 EX307 EX460 EX EX462 EX463 EX464 EX EX216 EX315 EX218 EX311 EX220 EX221 EX EX223 EX224 EX225 EX153 EX EX87 EX466 EX112 EX113 EX101 EX EX105 EX310 EX302 EX108 EX555 EX107 EX316 EX EX411 EX304 EX106 EX303 EX152 EX104 EX312 EX418 EX EX308 EX EX EX85 EX314 EX612 EX306 EX118 EX197 EX EX83 EX606 EX78 EX EX610 KT313 KT222 KT111 KT444 KT300 KT608 KT301 KT400 KT403 1: 2: 3: 4: 5: 6: 7: 8: 9: 10: 11: 12: 13: 14: 15: 16: LINE DATA: EXT Ext Port S/W No No Type Class User No COS Budgt Hot COS Line Abbr Tbl KT604 KT333 KT219 KT465 KT KT KT JUN CUG PVT Group Group JUN Secry Prog ExtNo AccLvl 202 1 OPR 1 4 4 0 1 1 3 203 204 205 200 201 2 3 4 129 129 EXT EXT EXT EXT EXT 6 6 6 1 1 0 0 0 4 4 4 4 4 4 4 0 0 0 0 0 1 1 1 1 1 1 1 1 1 1 0 0 0 3 3 LINE DATA: JUN PARAM.-> PORT JUN PVT JUN NO TYPE JUN 000 001 002 003 5 6 7 8 ANS SIG LOC STD SER PRO MAX BCH MAX O/G SIG TYP METR CLI TYP TYP N N N N STD STD STD STD 0 0 0 0 1 1 1 1 1 1 1 1 DTMF DTMF DTMF DTMF NONE NONE NONE NONE CEN TRX NONE NONE NONE NONE DAY NIGH HUNT HUNT NOR NOR NOR NOR N N N N N N N N CLASS TABLE : FEATURE/CLASS 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 MON / LIS BARG TONE BARG PROTECT CONFERENCE DND JUN TRANSFER FWD PROTECT SECOND JUN ONLY GLOBAL EMERGENCY ABR 0 0 0 1 1 1 0 1 0 1 1 0 0 1 1 1 1 1 0 1 0 0 0 1 1 1 0 1 0 1 0 0 0 0 0 1 0 0 1 1 0 0 0 1 1 1 0 1 0 1 0 0 0 1 0 1 0 0 0 1 0 0 0 1 0 1 0 0 0 1 0 0 0 1 0 1 0 0 0 1 0 0 0 1 0 1 0 0 0 1 0 0 0 1 1 1 0 1 0 1 0 0 0 1 0 1 0 0 0 1 0 0 0 1 0 1 0 0 0 1 0 0 0 1 0 1 0 0 0 1 0 0 0 1 0 1 0 0 0 1 0 0 0 1 1 1 0 1 0 1 0 0 0 1 1 1 0 1 0 1 -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 101 INTERNAL FWD CLIP CLIR CLIR OVERRIDE DND OVERRIDE EXECUTIVE EXT EXTERNAL FWD JUN TO JUN TRF DTMF / PULSE DIAL TONE MSG MOBILE EXT DOSA MSN CALL QUEUE 1 1 1 1 1 0 0 0 0 0 0 0 0 1 1 1 0 1 0 0 0 0 0 0 0 0 1 1 1 1 1 0 0 0 0 0 0 0 0 1 1 0 0 0 0 0 0 0 0 0 0 0 1 1 1 1 1 0 0 0 0 0 0 0 0 1 0 0 1 0 0 0 0 0 0 0 0 0 1 0 0 1 0 0 0 0 0 0 0 0 0 1 0 0 1 0 0 0 0 0 0 0 0 0 1 0 0 1 0 0 0 0 0 0 0 0 0 1 1 1 1 1 0 0 0 0 0 0 0 0 1 0 0 1 0 0 0 0 0 0 0 0 0 1 0 0 1 0 0 0 0 0 0 0 0 0 1 0 0 1 0 0 0 0 0 0 0 0 0 1 0 0 1 0 0 0 0 0 0 0 0 0 1 1 1 1 1 0 1 1 0 0 1 0 0 1 1 1 1 1 0 0 0 0 0 0 0 0 MSN REPLY JUN NO CALL QUEUE ENBLOC DIAL COS DAY COS NIGHT NO.OF REST TBL NO.OF DENY TBL COS BUDGET TIME LIM LOCAL TIME LIM STD CHARGE TYPE EXT HKFLASH LANGUAGE LCR TYPE 0 1 0 4 4 0 0 1 0 0 0 7 0 0 0 1 0 3 3 0 0 1 0 0 0 7 0 0 0 1 0 3 3 0 0 1 0 0 0 7 0 0 0 1 0 2 2 0 0 1 0 0 0 7 0 0 0 1 0 3 3 0 0 1 10 10 0 7 0 0 0 1 0 1 1 0 0 1 0 0 0 7 0 0 0 1 0 1 1 0 0 1 0 0 0 7 0 0 0 1 0 1 1 0 0 1 0 0 0 7 0 0 0 1 0 1 1 0 0 1 0 0 0 7 0 0 0 1 0 3 3 0 0 1 0 0 0 7 0 0 0 1 0 1 1 0 0 1 0 0 0 7 0 0 0 1 0 1 1 0 0 1 0 0 0 7 0 0 0 1 0 1 1 0 0 1 0 0 0 7 0 0 0 1 0 1 1 0 0 1 0 0 0 7 0 0 0 1 0 3 3 0 0 1 0 0 0 7 0 0 0 1 0 4 4 0 0 1 0 0 0 7 0 0 FEATURE/CLASS 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 MON / LIS BARG TONE BARG PROTECT 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OFFICE TIME : MONDAY DAY START : 00:00 NIGHT START : 00:00 TUESDAY 00:00 00:00 WEDNSDAY THURSDAY FRIDAY 00:00 00:00 00:00 00:00 00:00 00:00 SATURDAY SUNDAY 00:00 00:00 00:00 00:00 MISC. SYS PARAMETERS DEFAULT EXTENSION NO.LENGTH(Digits):3 JUNCTION HUNT DIRECTION: CIR SYSTEM S/W TYPE: OFFICE VERSION OPERATOR LINE NO: 681 ALARM OPERATOR: 681 FAX EXTENSIONS: BILL START TIME LOCAL(sec): BILL START TIME STD (sec): PRIMARY CLOCK SOURCE SLOT NO: SECONDARY CLOCK SOURCE SLOT NO: CURRENT SYSTEM CLOCK: CURRENT REFERENCE FOR PLL: SYSTEM MODE CHANGEOVER: CURRENT SYSTEM MODE: EXT CLI DUMMY DIGITS: VOICEMAIL MODE: SERVICE PROVIDER # DIAL : DUMMY DIALTONE 10 10 CRYSTAL_CLOCK CRYSTAL_CLOCK MANUAL DAY 0 NOT PROG. AIRTEL OFF -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 102 GAIN 8-PARTY CONF: HIGH SYSTEM OPERATED IN: 16 SLOTS 2 DIGIT NUMBERING SCHEME: OFF PRI MASTER/SLAVE MODE: SLAVE PRI TYPE OF NUMBER(CallingPty): SUBSCRIBER PRI NUMBERING PLAN(CallingPty): ISDN/TELEPHONY PRI TYPE OF NUMBER(CalledPty): UNKNOWN PRI NUMBERING PLAN(CalledPty): UNKNOWN LOGICAL PARTITION: ON TRANSFER RECALL TIMEOUT(sec): 15 PAGING JUNCTION NO: GSM JUN CALL PROCEED TIMEOUT(sec): 10 GSM JUN DELIVERED TIMEOUT(sec): 60 ACB NOANS RBT TYPE: SPECIAL RBT >D EXTNAME EXTNO EXTNAME LCR Prefix Table Entry Prefix No. Digit EXTNO C H O I C E 1 SP.LOCAL SP.STD EXTNAME C H O I C E 2 SP.LOCAL SP.STD JUNCTION GROUPS GROUP No : 1 000 001 002 003 GROUP No : 2 GROUP No : 3 GROUP No : 4 GROUP No : 5 GROUP No : 6 GROUP No : 7 GROUP No : 8 GROUP No : 9 GROUP No : 10 GROUP No : 11 GROUP No : 12 GROUP No : 13 GROUP No : 14 GROUP No : 15 GROUP No : 16 -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 103 CLI BASED ROUTING TABLE Sr. CLI NO DAY EXT NIGHT EXT Sr. CLI NO DAY EXT NIGHT EXT EXT EXT HUNT HUNT GROUPS GROUPS/ /MEMBERS MEMBERS Group No 681 TYPE : BIMM STAIR : OFF 682 BIMM OFF 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 404 408 89898 415 419 200 100 683 BIMM OFF 684 685 686 687 688 689 690 OFF OFF OFF OFF OFF OFF OFF MSN Table Parameters MSN Table No:1 DAY:ENABLE NIGHT:ENABLE Pilot Number: MSN Length: Port Num MSN Num RESTRICTED TABLES TBL NO: 1 2 NUM NUM NUM NUM NUM NUM NUM NUM NUM NUM CLI Port 3 Port Num 4 MSN Num 5 6 CLI Port 7 8 1 2 3 4 5 6 7 8 9 10 -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 104 DENIED TABLES: TBL NO: 1 NUM NUM NUM NUM NUM NUM NUM NUM 1 2 3 4 5 6 7 8 NUM NUM 9 10 2 3 4 5 6 7 8 DENIED AND RESTRICTED TABLE ALLOCATION CLASS-WISE CLASS NO. REST TBL NOS. DENY TBL NOS. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 SYSTEM ABBR NUMBERS Sr NUMBER Sr NUMBER Sr NUMBER Sr NUMBER 10 14 18 22 26 11 15 19 23 27 12 16 20 24 28 13 17 21 25 29 -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 105 30 34 38 42 46 50 54 58 62 66 70 74 78 82 31 35 39 43 47 51 55 59 63 67 71 75 79 83 32 36 40 44 48 52 56 60 64 68 72 76 80 84 33 37 41 45 49 53 57 61 65 69 73 77 81 85 86 87 88 89 Sr NUMBER Sr NUMBER Sr NUMBER 2 6 10 3 7 4 8 Sr NUMBER Sr NUMBER Sr NUMBER 2 6 10 3 7 4 8 Sr NUMBER Sr NUMBER Sr NUMBER 2 6 10 3 7 4 8 Sr NUMBER Sr NUMBER 3 7 4 8 EXT ABR NUMBERS TABLE NO: Sr NUMBER 1 1 5 9 TABLE NO: Sr NUMBER 2 1 5 9 TABLE NO: Sr NUMBER 3 1 5 9 upto TABLE NO: 20 EMERGENCY ABR NUMBERS Sr NUMBER Sr NUMBER 1 5 9 2 6 10 >D EXSY EXTENDED SYSTEM ABBR NUMBERS Sr NUMBER Sr NUMBER Sr NUMBER Sr NUMBER 0 4 1 5 2 6 3 7 : : : : : : : : 492 496 493 497 494 498 495 499 -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 106 CENTREX TABLE Srl.no. DIGITS LEN SERV PROV MODIFY 1 2 3 4 5 6 7 8 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 9 10 11 12 13 14 15 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 MODIFY TABLE SERV PROV STRIP DIGLEN 1 2 3 4 5 ADD PREFIX 0 0 0 0 0 Pulse Rate Pulse Charge (PRPC) Table : FPR:First Pulse Rate ( 0.1 sec) PR :Pulse Rate ( 0.1 sec) FPC:First Pulse Charge ( Paise) PC :Pulse Charge ( Paise) Table No FPR PR Cust FPC #1 PC Call Cost Table (CCT): Serv. Zone 1 Prov. CCT Start PRPC No No Time Tbl No Cust FPC #2 PC Zone 2 Start PRPC Time Tbl No Cust FPC #3 PC Cust FPC Zone 3 Start PRPC Time Tbl No #4 PC Cust FPC #5 PC Zone 4 Start PRPC Time Tbl No CODE TABLE : Srl Code No CCT SP0 CCT SP1 CCT SP2 CCT SP3 PORT BUDGET/ BILL SUMMARY: PORT DAY_BUDGET MONTH_BUDGET FIX EN FIX EN CCT SP4 BILL TODAY CCT SP5 BILL PR.DAY BILL CUR MONTH BILL PR. MONTH -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 107 CUG ACCESS MATRIX CUG NO: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1 2 3 4 5 6 7 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y 8 9 10 11 12 13 14 15 16 Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y ON LINE PRINT DATA FORMAT SYNTEL NEOS Ver 1.8 Call Record 11/11/11 11:11 -------------------------------------------------------------------------------Sr No|Ext |Misc #|Jun |Directory No |Date |Time |Duration|Bill Amt|Acc |Flag HOTEL ROOM SERVICE 1st 2nd 3rd 4th 5th 6th 7th FLOOR FLOOR FLOOR FLOOR FLOOR FLOOR FLOOR : : : : : : : 202 202 202 202 202 202 202 HOTEL SINGLE DIGIT ACCESS DIGIT DIGIT DIGIT DIGIT DIGIT DIGIT 2 3 4 5 6 7 : : : : : : 202 202 202 202 202 202 HOTEL ROOMS CHECKED IN -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 108 GSM port status LINE DATA: GSM JUN JUN. PORT SIM NO NO PRES SIM REG N/W STRE VBAT MIC GAIN SPK GAIN 000 001 002 1 2 3 Ready Ready Ready Reg Reg Reg 15 16 14 80 80 80 02 02 02 60 60 60 00 00 00 003 4 Ready Reg 15 80 02 60 00 SIDE TONE GSM JUNwise IMEI Number Display GSM JUN NO PORT NO IMEI NO 01 02 03 04 241 242 243 244 353451041509389 353451041520824 353451041531847 353451041522895 Voice Mail Extensions VOICE MAIL PORT EXT NUMBERS Hunt Group Call Forwarding >D FWDHU FORWARD HUNT GROUP NO.: 79 UNCOND BUSY EXT CALLS: JUN CALLS: DID CALLS: ALL CALLS: … NO REPLY Total H.G. 10 Nos. Extensionwise External forwarded Numbers EXTERNAL FWD NUMBERS EXT FWD NUMBER EXTERNAL FWD TIMEOUT: 3 EXT FWD NUMBER EXT FWD NUMBER PRI-EXT. MSN Table MSN Table To PRI Ext Parameters MSN Table No:1 MSN Length:0 MSN PRIExt Group No.: Jun No. MSN No. -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 109 SIP Card PArameters SIP CARD PARAMETERS Slot No.: Card Type: IP Address: Netmask: Gateway: Debug Level: 10 CARD_SIP_EXT16 000.000.000.000 000.000.000.000 000.000.000.000 0 TIE TIE Sr. No. 1 2 3 4 5 6 7 8 9 10 11 12 13 DESTINATION IPs Routing Table: Destination IP's IP1 IP2 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 14 15 16 000.000.000.000 000.000.000.000 000.000.000.000 IP3 IP4 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 000.000.000.000 TIE ROUTE TABLE >D TIER Tie Routing Method:Extension Numbering Auto Route Select :OFF PBX Code:0 Tie Digit Dial Timeout:100 Tie routing Table: Sr. Leading Add Sub Min No. Digits Digits Digits Digits Max Digits -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 110 PRINT COMMANDS FROM HYPER  PRON d pron  CRAll for Call Record of All Ext & Jun d CRALL  CRALLExt for Call Record of All Extensions wise only d CRALLExt  CRALLJun for Call Record of All Junctions wise only d CRALLJun  CRExt for Call Record of One Extension only d CRExt  CRJun for Call Record of One Junction only d CRJun  CRFLag for Call Record of Flags only d CRFlag  CREFLag for Call Record of Extension & Flag d CREFLAG  CRJFLag for Online Printing for Call Record of Junction & Flag d Note : For ARM CPU & ARM Split CPU, date format should contain Year(2 Digit) as well. Flag No. Symbolic Representation Meaning 02 I For all outgoing STD Calls For all outgoing ISD Calls 03 P For all outgoing calls withPolarityReversal facility 04 M For all Metered Calls 05 A For all calls withAOC 06 R 07 U 01 S 08 * For all calls receivedin the organization For all calls that wentunanswered, i.e. the missed call details For all outgoing calls of a duration greater than 5 min 09 # For all outgoing calls of a duration greater than 10 min 10 ? For all outgoing calls of a duration greater than 30 min 11 S* 12 S# For all STD calls of a duration greater than 5 min For all STD calls of a duration greater than 10 min 13 S? For all STD calls of a duration greater than 30 min 14 I* For all ISD calls of a duration greater than 5 min 15 I# For all ISD calls of a duration greater than 10 min 16 I? For all ISD calls of a duration greater than 30 min 17 R* For all calls received of a duration greater than 5 min 18 R# For all calls received of a duration greater than 10 min 19 R? For all calls received of a duration greater than 30 min 20 OG For all outgoingcalls -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 111 QUICK REFERENCE GUIDE - NEOS I – Class of Service Programming #69+PW+000 + CoS Tbl(01-32) + * Feature Code (00-14,25-35)+ Func (0/1)+ * 00 – Listening In & Room Monitor 01 – Barge-in with Tone 02 – Barge Protect 03 – conference 04 – Do Not Disturb 05 – Junction Transfer Allow 06 – Call Forward Protect 07 – Second JUN Call 1 Enable/Disable feature for Class Tables Feature 15 : Day/Night Class Feature 16,17 : Restricted/Denied Tables F-18 : CoS after budget Exhaustion F19,20 : Time Limit Local-STD F21 : Charge Type F-22 : Hook Flash Time F23 : Voice Prompt Language F24 : LCR Type F25 : Executive Ring 2 Copy Class 3 Assign class to Extension 08 – Only Abbreviated Allow 09 – Emergency No. Allow 10 – Internal Call Forward Allow 11 – CLIP Allow 12 – CLI Restriction Allow 13 – CLI Restriction Override Allow 14 – Do Not disturb Override Allow 25 – Executive Ring Allow* 26 – External Call Forwarding* 27 – JUN – JUN Transfer 28 – DTMF / PULSE 29 – DIAL TONE MESSAGE 30 – Mobile Parallel Ring* 31 – DOSA 32 – MSN Call Queue 33 – MSN No Reply 34 – Call Queue on Analog Junction 35 – Enblock Dialing# #69+PW+000 + CoS Tbl(01-32) + * + 15 + Day Func(0-4) + Night Func (0-4) + * Intercom; 0– 1 – Local; 2 –Local+Mobile 3 –STD; 4 - ISD #69+PW+000 + CoS Tbl(01-32) + * Feature Code (16/17) + Table (0/1-8/9) + * 0 – Clear Table ; 1-8 –Selective Table (1-8) 9 – Assign all Tables #69+PW+000 + CoS Tbl(01-32) + * + 18 + Func (0-4) + * #69+PW+000 + CoS Tbl(01-32) + * Feature Code (19/20) + Func (00-99) + * 00-99 Minutes #69+PW+000 + CoS Tbl(01-32) + * + 21 + Charge Type (0-4) + * #69+PW+000 + CoS Tbl(01-32) + * + 22 + Hook Flash Digit (1-9) + * Digit : 1-9  100 msec – 900 msec. #69+PW+000 + CoS Tbl(01-32) + * + 23 + Language * 0 – English;(0-2) 1 –+Hindi; 2 – No Prompts #69+PW+000 + CoS Tbl(01-32) + * + 24 + LCR Type (0-2) + * 0 – No LCR; 1 – LCR Override ; 2 – Only LCR #69+PW+000 + CoS Tbl(01-32) + * 25 + Func (0/1) + * #69+PW+001 + Source Class (01-32) + Destination Class (01-32) + * #69 +PW + 002 +Ext No + Class No. (01-32) +* Set class Limit : 1 – Enable; 0 – Disable *- Not applicable for 256P CPU #- Applicable only with Split CPU Vr. 0.3, ARM CPU 0.7 Combo CPU Ver. 1.1 and 256P CPU Ver. 2.0 onwards. Set Class <15> Set Class <16/17> < limit> Set Class <18> < limit> Set Class <19/20> Set Class <21> Set Class <22> Set Class <23> Set Class <24> Set Class <25> Set copycls Set asscls -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 112 II - System Setting 1 2 RTC Time setting RTC Date Setting #69 +PW + 011 + HH + MM + * #69 +PW + 012 + DD + MM + YY + DoW + * 3 Office Time Setting #69 +PW + 013 + DoW + HH1 +MM1 + HH2 +MM2 + * 4 5 6 Clear Office Time Set Organizational Holiday Clear Organizational Holiday #69 +PW + 014 + 0 + * #69 +PW + 015 + DD + MM + * #69 +PW + 016 + 1234 + * 7 Change over Mode #69 +PW + 017 + Func (1/2) + * 8 Manual system Mode Changeover #69 +PW + 018 + Funct (1/2) + * 9 Add Card 10 13 Delete Card Add Port / Assign Ext. No. to port FNP Assign program Access Level to Ext. Program CTI FNP + SYNApps #69 +PW + 019 + slot No. (1-7/01-16) + Card Type (01-17) + * #69 +PW + 020 + Slot No. ( 1-7 / 01-16) + * #69 +PW + 021 + Port No. (001-128-160256) + * + Ext. No. + * #69 +PW + 022 + Ext. No. + Program Access Level ( 0 / 3) + * #69 +PW + 024 + CTI Mode (0-5, 7) + * 14 Change Program PW #69 +PW + 025 + 3 + New PW + * Set Dial Plan for Extension Numbering Adding dummy zeros for CLI Display #69 +PW + 047 + Digit (0-5) + Dial Type (15) + * #69 +PW + 048 + Digit (0-5) + Mode (0Suffix / 1 – Prefix ) + * 11 12 15 16 17 Setting CLI send Pattern # 69 + PWD + 049 + Digit (0-1) + * III - FLEXIBLE NUMBERING PLAN #69 + PW + Prg.code 094 + Port No./999 + * # 69 + PW + 092 + Port No <000-258, 276285> + Dial Code #69 + PW + 096 + 1234 + * #69 + PW + Prg.code 095 + Feature No./999 +* #69+1234++feature no.(xxx)+Dial code+ * 1 Clear Dial Code FNP 2 Program Dial code FNP 3 Restore Default Dial Code FNP 4 Clear Feature Code FNP 5 Program Feature code FNP 6 Recover default feature Code FNP 1 Extension Enable/Disable #69 +PW + 031 + Ext. No . + Func ( 0/1) + * 2 Set Operator Extension #69 +PW + 032 + Operator Ext. No. + * 3 Flexible Number Programming FNP Flexible Number Programming (Bulk) #69 +PW + 033 + Old Ext. no. + * + New Ext. no. +* #69 +PW + 033 + Old Ext. no. + * + New Ext. no. + * + #69 +PW + 035 + Ext.1 + * + Ext2 + * + Ext3 + * + Ext. 4 + * #69 +PW + 036 + Ext. No. + * Ext. PW would be set to 1234. No need to set exclusively. #69 +PW + 037 + Ext. No. 1 + * + Ext. 2 + * + ……. Set time Set date}
Set officetime Clear officetime Set holiday Clear holiday Set mode Set daynight Set cardadd Clear card Set portadd Set extpacc Set ctimode Set prpwchng <3> <4 digit password> Set dialplan < digit 0-9> < dial Type 1-5> set clidummy set clisend <0/1 0=Before ring 1= Between ring> clear DIALCode set DIALC < Dial Code> clear FEATC < Feature No /999> set featcode #69 + PW + 097 + 1234 + * IV – Extension Programming 4. 4 FAX Extension 5 Reset Extension Password 6 7 Add Extension to Pickup Group Delete Extension from Pickup group #69 +PW + 038 + Ext. No. + * Set enext < ext no> Set oprext (999 – Cancel OPR) Set flex < Repeat count 02~99> Same As for Prog 033 Set faxext < extno> Set resetexpw < extno.> Card if added, Ext. PW needs to be resetted. Set pickgrp Clear pickext -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 113 8 Delete Pickup Group Hot line Number Programming #69 +PW + 039 + Ext. No. + * #69 +PW + 040 + Hot Line No (01-16) + * + Number + * Assigning Hotline No. to Extension #69 +PW + 041 + Ext. No. + Hot Line (01-16) + Type (0/1) + Func ( 0/1) + * #69 +PW + 042 + Ext. No. + * #69 +PW + 154 + Boss Ext. No. + * + Secretary Ext. No. + * #69 +PW + 075+ Jun Gr No (01-16) + * + Ext No. 1 + * + Ext No. 2 + * + ….. 15 Clear Hot line Boss secretary Extension FNP Assign Junction Group to Extension Assign Secondary JUN Group to Extension Clear Secondary JUN Group of Ext 1 Enable/Disable Junction #69 +PW + 061 + Jun No. + Func (0/1) + * .. 2 Junction’s Operating Direction #69 +PW + 062 + Jun No + Direction (1-I/C/2Bothways) + * 3 Junction Type #69 +PW + 063 + Jun No + Signal Type (1-2) + Category (1-2) + Meter (1-4) + CLIP (1-2) + * 4 Hunt Group Programming #69 +PW + 064 + Group No (01-15) + Type (1-3) + Staircase (1/2) + * + Ext. No. 1 + * + Ext. No. 2 + * +……( Max 5 Ext.) 5 Junction Landing Extension FNP 6 Hunt Time 9 10 11 12 13 14 7 #69 +PW +098 + Grpno (01-16) + * + ExtNo.+ * #69 + PW + 100 + ExtNo + * V – Analog Junction Programming Attendant Fail Landing #69 +PW + 065 + Jun No + * + Day Ext. No + * + Night Ext. No. + * + …… Day /Night Ext No : 910 –Auto ATT / Specific Ext. No. / Hunt Group (681-690) #69 +PW + 066 + Time (06-60) + * #69 +PW + 067 + Jun No + * + Z1 Ext. No. + * + Z2 Ext + * + Z3 Ext + * + Z4 Ext + * Ext No = Specific Ext. No./ Hunt Group No. 9 10 11 Assign Private Junction Line FNP Delete Private Junction Line Junction Access Group Junction Access Group call limit 13 Program Junction Grouping 14 Clear Junction Grouping 15 Program Leased Line #69 +PW + 076 + Jun No + Digit ( 0/1) + * 16 17 Program Junction Ring Pattern Program JUN as Centrex Line Program Time-out for External Forwarded Calls Program Auto ATT Ring Timeout Program time-out for JUN-JUN Transferred Call #69 +PW + 077 + Digit (8-5) + * #69 + PW + 078 + Jun no + 0/1+ * 8 18 19 20 Clear pickgrp Set hotline Set exthotline <1> Clear hotline Set secretary Set assjgrp #69 +PW + 068 + Ext. No. + * + Jun No. + * #69 +PW + 069 + Ext. No. + * #69 +PW + 070 + #69 +PW + 071 + #69 +PW + 073 + Jun Group No. (01-16) + * + Jun No. 1 + * + Jun No. 2 + ……. #69 +PW + 074 + Jun Group No + * + Jun No. 1 + * + Jun No. 2 + * + ….. #69 + PW + 050 + timeout (01-99)+ * Set junen Set jundir < digit:1-i/C// 2-Bothways> Set ajsigtype Set ajmtrclip Set huntgrp Set jlanding Set hunttime set failland < Z4 ext> Ext =999 will disconnect call during respective TZ after welcome msg. Set junpvt Clear junpvt Not to be used at all. Set jungrp Clear jungrp Set jlease < Digit:1-Enable/0-Disable> N. A. set centrex set efwdtime #69 + PW + 051 + timeout (05-30)+ * N. A. #69 + PW + 052 + timeout (01-99)+ * N. A. -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 114 21 22 23 Selection of # dialing for Centrex with AirTel / Reliance #69 + PW + 055 + Digit ( 0 – AirTel / 1 – Reliane) + * Programming Dummy Dial-tone for Analog Junctions Call Forward of Hunt group to Hunt Group / Extension #69 + PW + 056 + Digit ( 0 – OFF / 1 – ON ) +* #69 + PW + 057 + H.G. (01-10) + FWD Type (0-2) + Call Type (1-4) + Ext. / H.G. / 999 + * # 69 + PW + 058 + Digit ( 1-Enable / 0Disable ) 24 Jun Call Queue on Hunt Group 25 Transfer Call Recall time Selection 26 27 28 29 Programmable Hunt Group Landing Pattern STD / Local JUN access transperancy Programmable Paging Junction Clear Paging Junction 1 Message Time zone Programming 2 Welcome Message Table Programming 3 4 5 Assign Message Table to Junction Record Auto Attendant Message/ Music Playback recorded ATT Message #69 +PW +105 + + * #69 + PW + 217 + + +* #69 + PW + 109 + Digit < 0 – OFF / 1 – ON > +* #69 + PW + 600 + JUN No. + * #69 + PW + 601 + JUN No. + * VI – Auto Attendant Message Programming #69 +PW + 081 +DoW (1-7) + Z1 Start Time (XXXX) + Z2 Start Time + Z3 Start Time + Z4 Start Time + * Z1-Z4 : Time Zone in 24 Hrs. format. #69 +PW + 082 + Tbl No. (1-9) + * + Z1 Msg (1-8) + Z2 Msg (1-8) + Z3 Msg (1-8) + Z4 Msg (1-8) + * Voice Guidance language selection for External caller #69 +PW + 029 + Language ( 0-2) VII - CoS Prefix Table Programming #69 + PW + 088 + CoS Prefix digit ( 4 digit max) + * + CoS (0-4)+ Min Digits (03-23)+ Max Digits (03-23) + * #69 + PW + 089 + 1234 + * VIII. – E1 Junction Programming 11 Progrm CoS Prefix 2 Initialize default CoSP Table 1 E1 Channel Setting #69 +PW + 101 + Jun No. + Max Ch (30) + Max OG Ch (00-30) + Direction (1/2) + * 2 E1 Parameter setting #69 +PW + 102 + Signal Type (1-3) + 1 + Category (1-Local/2-STD) 3 E1 Landing Extension 3 BRI Category 1 Channel Setting set allowstd set pagejun clear pagejun < JUN No.> set tzones [Z1-Z4:Zone Start time HHMM] #69 +PW + 085 + Msg. No. (01-09) + * 8 Landing Extension set huntland N. A. #69 +PW + 086 + 1234 + * #69 +PW + 028 + Day mode Music (0/1) + Night Mode Music ( 0/1) + * 2 set trfrecall #69 +PW + 084 + Msg. No. (01-09) + * Erase Auto attendant Messages Music Source selection Channel setting N.A. #69 +PW + 083 + Jun No. + Tbl No. (1-9)+* 6 7 1 set servprov 0- AirTel # Centrex / 1 – Reliance # Centrex dialing. set Dummydt 0- Dummy DT OFF ; 1 - ON set fwdhunt < H.G./Ext/999> #69 +PW + 103 + Jun No + Day Ext. No. + Night Ext. + *Junction Programming IX. No. – BRI #69 +PW + 111 + Jun No. + Max Ch (02) + Max OG Ch (00-02) + * #69 +PW + 112 + Jun No. + Day Ext + Night Ext + * #69 +PW + 113 + Jun No + Category (1/2) X. – PRI Junction Programming #69 +PW + 115 + Jun No. + Max ch(30) + Max OG Ch.(00-30) + Channel Selection (0-1) +* Set music Set vglang set cosprefix clear COSPrefix Set eoglim Set epara <1> Set eland Set brioglim Set briland Set brica < Cat:1-Local/2-STD> Set prioglim -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 115 #69 +PW + 116 + Jun No. + Day Ext. + Night Ext + * #69 +PW + 043 + Primary Clock Slot No + Secondary Clock Slot no + * Set priland ,junno> Set prica <,junno> SET PRICRC + <0/1> 2 Landing Extension 3 Define Network clock Source 4 PRI Category 5 CRC Setting 6 Calling Party Number Information 7 Called Party Number Information 1 Assign PVT CH to Ext. 2 Assign PVT CH Table to JUN 3 Clear PVT CH No. for Ext. # 69 + PW + 214 + Private ch table no (1-2) + Extension No + * 4. PRI Channel Allocation # 69 + PW + 215 + Digit <0/1> + * 1 Logical Partitioning 1. Tie Route Method 2. Own PBX Code 3. Auto Route Selection 4. Tie Digit Timeout 5. Tie Leading Digit / Tie Route Table 6. Add / Strip Digits #69 +PW + 406 + sr.no (01-16) + Add dig + * + sub dig cnt + * 7. Min – Max Digits / Tie Destination Number Length #69 +PW + 407 + sr.no(01-16) + Min dig(0122) + Max dig(01-22) + * set tieroutbl st <1 element (Destination IP 1)> nd rd <2 element> <3 element> th <4 element> set tieaddsub _{set tieminmax 8. Program SIP Tie Card IP Address #69 +PW + 410 + slot no + *+ IP Addr <1st element> + * <2nd> + * + <3rd> + * + <4th> set SIPIPaddr <1st element> <2nd Element> <3rd 9. Program SIP TIE Card Netmask +* #69 + PW + 411 +slot no + * +netmask<1st element> + * <2nd>+ * + <3rd> + *+ <4th> + * Element> <4th Element> set SIPNEtmask < slot no> <1st element> <2nd Element> <3rdElement> <4th Element> 10. Program SIP TIE Card Gateway 11. Program SIP Tie Card dbug Level #69 +PW + 117 + Jun No + Category (1/2) # 69 + PW + 169 + + Digit + * Slot No. : 01-16 Digit = 0 : CRC Off 1 : CRC On # 69 + PW + 216 + Type of Number + Numbering Plan + * # 69 + PW + 218 + Type of Number + Numbering Plan + * XI. – PRI Channel Allocation # 69 + PW + 211 + Private ch table number (1-2) + * + Extension no + Ch no (01-15, 16-31) + * + Note: Channel No 0 & 16 are not allowed to make as Private channel. # 69 + PW + 212 + Jun. No + Private ch table no (1-2) + * Private CH. Table = 1 / 2; 9 to clear. N.A. N.A. N. A. N. A. N. A. XII. – SIP Trunking #69+ PW + 091 + 1/0 + * XIII. – VoIP TIE Junction Networking #69+ PW + 400 + + * (Default Ext. Num) #69 + PW +401 + Own PBX code(10-99) + * (Default 0) #69+ PW + 402 + ARS: 1=On/0: Off + * (Default ON) #69 + PW + 404 + Dig dial timeout <001 (100msec) - 100(10sec) > + * #69 + PW + 405 + Sr.no (01-16) + Leading st dig (1-4 dig ) + * +1 element (Destination IP nd rd 1) + * + 2 element + * + 3 element + * + th 4 element + * st #69 + PW + 412 +slot no + * + Gateway <1 nd rd element> +* + <2 > + * + <3 > + * + th <4 > + * #69 + PW + 413 + slot no + * + + * Set prichalloc < digit : 0=Sequential; 1=Round Robbin> set lgclprtn set troutmthd set pbxcode set tiears set tiedigtme set SIPGAteway < slot no> st nd <1 element> <2 Element> rd th <3 Element> <4 Element> set SIPDEbug -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 116 12. 13. 14. Load default Tie Parameters Restart SIP Tie Card Program Alternate destination IPs in routing Table 15. 16. Clear Tie Route Table Programmable Remote IP Address for SIP Ext. Card 17. 1 2 3 4 5 6 7 #69 + PW + 415 + + * #69 + PW + 414+ + * #69 + PW + 416+ srno(01-16) + IP Add. (0204) + * + <1st element> + *<2nd> + * + <3rd> + *+ <4th> + * set SIPDEF set SIPREStart set TIEDEStip <1st element> n rd th <2 Element> <3 Element> <4 Element> clear tieroutbl set SIPRMTip <2nd><3rd><4th> #69 +PW + 409 +sr.no(01-16)/999 + * #69+PW + Prg.code 418 + slot no+ * +Ip address <1st element + * + 2nd + *+ 3rd + * + 4th >+ * Programmable Input Gain for #69+PW + Prg.code 419 + slot no+ * + Gain set sipinpgain SIP Ext./ Trunk / Tie Card level 1-63(-31dB to +31dB) * XIV - SIP TRUNK NETWORKING set sipen Set sipdisp Set sipid Set sipathid Set sipathpw Set sipjmode #69 + PW + 424 + slot no + * +Ip Set sipprxyadd Proxy Server Address for SIP address 1st element + * + 2nd + * + Line 3rd + * + 4th + * port no (0-65535)+* 8 Registration flag for SIP Line #69 + PW + 425 + slot no + Enable/ Disable (1/0) + * #69 + PW + 426 + slot no + * +Ip address 1st element + * + 2nd + * + 3rd + * + 4th + * + port no (0-65535)+* #69 + PW + 427 + slot no + Enable/ Disable (1/0) + * #69 + PW + 428 + slot no + * +IP st nd rd address 1 element + * + 2 + * + 3 th + * + 4 + * + port no (0-65535)+* #69 + PW + 429 + slot no + register expiry timeout (0-65535) + * 9 Registration Server Address fo SIP Line 10 Outbond Proxy Flag for SIP Line 11 Outbond Proxy Server address for SIP Line 12 Register Expiry time for SIP Line 13 Transport Protocol for SIP Line 14 DTMF Mode for SIP Line 15 Enable Vocoder for SIP Line #69(0-4) + PW + 432 + Disbale slot no +(1/0) vocoder no + Enable/ +* 16 Preferred Vocoder for SIP Line #69 + PW + 433 + slot no + vocoder no (0-4) + Preferred vocoder (0-4) + * #69 + PW + 430 + slot no + protocol type (0:UDP / 1:TCP ) + * #69 + PW + 431 + slot no + DTMF method (0:Audio / 1:RTP/ 2:SIP Info) + * Set sipregstr Set siprgaddr Set sipobprxy Set sipobaddr Set siprgexpry Set siptxproto Set sipdtmfmth Set sipvocoen Set sipprfvoco 0 - Vocoder G729 1 - Vocoder G711PCMU 2 - Vocoder G711 PCMA 3 - Vocoder G723 4 - Vocoder G72632 -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 117 XV. – CLI Based Routing 1 Set CLI Based Routing Table FNP #69 +PW + 044 + Sr. No.( 01-99) + CLI No. + * + Day Ext + * + Night Ext + * 2 Clear CLI Based Routing Table #69 +PW + 045 + Sr. No. (01-99) + * 3 CLI based Day-Night landing Enable/Disable 1 Assign MSN table to Junction 2 Program MSN No. length #69 +PW + 046 + Day Function (0/1) + Night Function (0/1) + * XVI. – MSN Based Routing #69 +PW + 201 + Jun No + MSN Table No (1-4) + * #69 +PW + 202 + MSN Table No (1-4) + 3 Assign MSN number to Port 4 Clear MSN No. for Port No. 5 6 Clear MSN Number Table Clear Pilot Number Program Pilot Number 7 8 MSN day-Night landing Enable/Disable 9 Outgoing MSN CLI Display 1. Base Station Programming 2. Programming MIC Gain 3. Programming Speaker Gain 4. 5. Programming Side Tone Setting Display IMEI Number 6 GSM Version Compatibility 7 Call Proceed Timeout for GSM 8 Deliver Timeout for GSM 1 Set MSN Length to PRI 2 3 4 5 Set MSN Junction to PRI Extension Assign PRI Extension to MSN Table Clear MSN Table Clear assigned MSN JUN to PRI Extension 1 Restricted Table Programming 2 Clear Restricted Table 3 Denied Table Programming MSN No. length * No (1-4) + * + #69 +PW + 203 +( 1-5) MSN+Tbl Port No + MSN No. + * + Port No + MSN No + * +….. #69 +PW + 204 + MSN Tbl No (1-4) + Port No + * #69 +PW + 205 + MSN Tbl No (1-4) + * #69 +PW + 206 + MSN Tbl No (1-4) + * #69 + PW + 207+ MSN Tbl No (1-4) + * + Digits + * #69 +PW + 208 + MSN Tbl No (1-4) + Day (0/1) + Night (0/1) + * #69 +PW + 209 + MSN Table No. (1-4) + * + Port No (001-258) + CLI display port No (001268) +* XVII. – GSM Card Features Programming # 69 + PW + 080 + Digits + * ( Digit :STD code of the base station of the GSM card) #69 + 1234 + 220 + + + * (Gain : 00-15) #69 + 1234 + 221 + + + * (Gain : 00-99) # 69 + PW + 222 + JUN No. + Side Tone + * # 69 + PW + 224 + Digit <0 – Display IMEI No. / 1 – Display GSM JUN No.> #69+ PW + 602 + 0/1 + * Set cliroute ,Sr.No.1-99> Clear cliroute N.A. Set msntbljun Set msnnolen Set MSn Port No < MSN No. as per MSN No len> Clear MSN Port Clear MSN Tbl Clear pilotno < MSN Tbl No:1-4> Set pilotno < MSn Tbl No:1-4> N.A. Set MSNCLIdisp N. A. set gsmmic set gsmspeaker Set gsmsdtone < sidetone: 00-15> N. A. set gsmogpflag <0:off/1:on> Set gsmprcdt #69 +PW + Program code 631+ +* ( Default: 10sec) #69 +PW + Program code 632+ 200 sec> +* ( Default: 60sec) XVIII - GSM PRI Extension with MSN Compatibility #69 + PW + 241 + MSN tbl No:1/2 + MSN no N.A. Length (MAX 10 Digits) + * #69 + PW + 242 + MSN Tbl no:1/2 + Jun No + N.A. * + MSN No.(MAX 10 Digits) + * #69 + PW + 243 + Pri ext group no. + MSN N.A. Tbl No:1/2+ * #69 + PW + 244 + MSN Tble no : 1/2+ * N.A. #69 + PW + 245 + MSN Tble no : 1/2+ Jun N.A. No +* XIX. – Restricted & denied Table Programming #69 +PW + 121 + Tbl No ( 1-8) + * + Number Set resttbl < tblno:1-8> #69 +PW + 122 + Tbl No ( 1-8) + * Clear resttbl < tblno:1-8> #69 +PW + 123 + Tbl No ( 1-8) + * + Number Set denytbl < tblno:1-8> -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 118 4 Clear Denied Table 1 Abbreviated Table Programming 2 Assign departmental Abbreviated Table to extension #69 +PW + 124 + Tbl No ( 1-8) + * XX. – Abbreviated Dialing #69 +PW + 131 + Table No ( 01-20) + * + No (00-09) + Digits + * #69 + PW + 131 + 99 + * + No.(10-99) + Digits + * #69 +PW + 132 + Ext No. + Table No (01-20) +* 3 Clear Abbreviated Table #69 +PW + 133 + 98 + * Clear abrtbl < 99-sys abrtbl/98-all dept.abrtbl/ 1-20- specific dabrtbl> # 69 + PW + 134 + No (000-499) + Digits + * set EXSysabr <0-499> < Digits > 4 5. 1 2 3 4 Extended Abbreviated Table Programming Clear Extended Abbr No. Program Bill Start Time Clear / Initialize Billing Parameters Program Call Type to be logged Program Call Record #69 + PW + 135 + <000-499 / 999> + * XXI. – Call Metering #69 +PW + 145 + Local Start Time (00-99) + STD Start Time (00-99) + * #69 +PW + 163 + Log Sr. No. (0000-9999) + * Set dabrtbl < No. :110> < digits> Set sysabr < Sr.No : 10-89 for sys abr no./ 90-99 for emerg> < digits> Set assabr < extno> < tblno : 1-20> clear EXAbrtbl <0-499 /999> N. A. #69 +PW + 155 + Digit (0-3) + * #69 +PW + 156 + Digit ( 0- All Calls / 1- Only OG Calls) + * Clear denytbl < tblno:1-8> N. A. Set logtype Set crsrno XXII. – Billing & cost Tables 1 2 Program PRPC Table Program Call cost Table 3 Assigning Cost Tables to Local / STD / ISD Codes. 4. Assigning Pulse Rate for Centrex Junction Line 1 Junction service Provider 2 Program LCR Prefix 3 Clear LCR Prefix 4 Program LCR Code 5 Clear LCR Code 6 Set Centrex Table 7. Clear Centrex Table 8. Set Modify Number Table 9. Clear Modify Table #69 + PW + 151+ PRPC Tb. No. + FPR + PR + * + FPC1 + PC1 + * + FPC2 + PC2 +--+* (Up to FPC5 & PC5 i.e. Max Cust types (5)) #69 +PW + 152 + Service Pro No (0-5) + CCT No (01-16) + * + Zone start Time for Zone 1 (HHMM) + PRPC Tbl for Zone1 (01-25) + * + ….. ( Max 4 time zones) #69 +PW + 153 + Code sr. No. (01-99) + Code Digits (00-99) + * + CCT for SP0 ( 0116) + * + CCT for SP1 (01-16) + * + ….(Max. 5 SP) #69 + PW + 164 + Jun no + FPR(xxxx) + PR(xxxx)+ *+ FPC(xxxx) + PC(xxxx) + * XXIII. – Least cost Routing #69 +PW + 072 + Service Provider ( 0-5) + * + Jun No. 1 + * + Jun No. 2 + * + ….. Note : Do not use SP=0 for LCR Prog. #69 +PW + 157 + Entry No (01-25) + Prefix (X-XXXXX) + * + Local SP CH1(1-5) + STD SP CH1 + Local SP CH2 + STD SP CH2 +* #69 +PW + 160 + Entry No. (01-25 for specific/99 for all) + * #69 +PW + 158 + Code Sr. No (01-10) + SP CH1(0-5) + SP CH2 (0-5) + LCR Code (09999999) + * #69 +PW + 159 + Code Sr. No. + * set fprpc[...uptoCust#5] set prpc[...uptoCust#5] Set cct < cct no :1st 16> [ ….uptp 4 TZ>] Set std < code> …. (CCT :1-16) N. A. Set junserv Set LCRPr [SP:1-5] Clear LCRPR Set lcrcode [ SP – 1-5] Clear lcrcode #69 + PW+ 165 + Entry (01-15) + Centrex Length (1-6) + Serv.Prov. (1-5) + Modify Flag (0-1) + * + Digit/s (1-99) + * #69 + PW + 166 + Entry (01-15 / 99) + * #69 + PW+ 167 + Serv. Prov.(1-5) + strip Digit (0-9) + Add digit (0-99999) + * #69 + PW + 168 + Serv. Prov. (1-5) + * XXIV. - Budgeting -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 N.A. N.A. N.A. N.A. 119 1 Program Fixed Budget 2 Program Enhanced Budget 3. Clear Ext. / Trunk Budget 1 Assign CUG number to Extension 2 CUG call Enable (allow calling) 3 CUG Call Disable 1 Program CoS Prefix Table 2 Initialize Default CoS Prefix Table 1. 2. Set Ring Repetition Pattern Set dial Plan 3. Program CLI dummy digits 4. 5. Program CLI Ring Setting Time-out for External FWD Call Auto Attendant Ring Time-out Time-out for JUN-JUN Transferred Call 6. 7. 8. 9 10 11 12 13 14 15 1 2 3 4 5 6 Hyper/CTI Port Selection Not applicable from Split CPU Ver. 1.8 onwards_ “Transferred Call” Recall time Waiting Tone & ‘Transfer to OPR’ MSG during Auto Atendant Waiting timeout during Auto Attendant after Message. Programmable Billed Ext. Set Dynamic STD Lock Timeout Set Dynamic CoS Programmable Auto Callback on No Reply Create Backup Recover Backup Create Master Backup Recover Master Backup Set Printer Password Set NEW Program Password of the System 7 Set Extension Name 8 9 Clear Ext Name Set Hotel Name #69 +PW + 161 + Ext. No/Jun No.+ Day Budget + Month Budget + * #69 +PW + 162 + Ext. No/Jun No.+ Day Budget + Month Budget + * N.A. XXV. – Closed User Group #69 +PW + 171 + CUG No (01-16) + * + Ext No. + * + Ext No. + * + ….. #69 +PW + 172 + CUG No (01-16) + * + CUG No (01-16) + * + …… #69 +PW + 173 + CUG No (01-16) + * + CUG No (01-16) + * + …… XXVI. – CoS Prefix Table Programming #69 +PW + 088 + CoS Prefix Digits ( max 4) + * + CoS (1-4) + Min Digits ( 03-23) + Max Digits ( 03-23) + * #69 +PW + 089 + 1234 + * XXVII. – Administrator Programming # 69 + PW + 077 + Digit (5-8) + * # 69 + PW + 047 + Digits (0-9) + Dial Type <1-5> + * # 69 + PW + 048 + Digits (0-5) + Prefix/Suffix +* # 69 + PW + 049 + Digit ( 0 / 1) + * # 69 + PW + 050 + Digit (01-99) + * Set fixbud Set enhbudget Clear budget Set cuggrp < ext no> Set cugen Set cugdis Set cosprefix < CoS:1-4> < mindig:323> < mazdig : 3-23> Clear cosprefix N.A. Set Dial Plan Set CLIDU Set CLISEND # 69 + PW + 051 + Digit (05-30) + * # 69 + PW + 052 + Digit (01-99) + * #69 + PW + 170 + Digit ( 0 – COM1/1 – COM2) + * # 69 + PW + 105 + Digit (15-60 ) + * #69+PW+ Prg.code 107 + < Digit 0 – Active / 1– Inactive > + * #69+PW+ Prg.code 108 + + * Duration : 1-5 Sec. #69 + PW + 110 + < 0 - X'ferring/ 1 - X'ferred ext > + * # 69 + PW + 314 + Time + * (Time = 01 to 99 Min. ) # 69 + Pw + 315 + Digit + * Digit = 1 : Local / 0 : Intercom. #69 + PW + 603 + ACBNARBT type : + * N.A. set trfrecall < Time 15-60 Sec > set oprxfrann set waittime set billext N.A. N.A. N.A. XXVIII. #69 #69 #69 #69 #69 – Administrator Programming( Confidential) +PW + 026 + 0 + * N. A. +PW + 027 + 0 + * Set recbackup +PW + 181 + 0 + * N. A. +PW + 182 + 0 + * Set recmaster +PW + 030 + Printer PW + * N. A. Set progpwd ##0 + New PW + 98 + New PW Set extname N. A. Clear Extname < Ext No> N. A. Set hotelname <2> <3><4> -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 120 10 1 2 Change Login PW for Hyper Terminal Program Extension as VoiceMail Extensions Select Voice Mail Mode 1 Set Agent’s Interface Mode 2 Reset Agent’s Login Password N.A. Set newpw XXIX. – Voice Mail Programming # 69 + PW + 053 + Ext. No + Digit + * Digit : = 0 – Normal Ext ; =1 : Voicemail Port # 69 + PW + 054 + Digit + * Digit : = 0 – disable 1 – VM1 (Synectic) 2 – VM2 (Voice Gate) XXX - SYNApps PC Console Applications #69 + PW + Program code 528 + 1(ACK) or 0(UNACK) + * XXXI. – Hotel Version Programming st n #69 +PW + 301 + 1 Floor RS Ext + * + 2 Floor RS Ext + * + ……. ( Max 7 Floors) #69 +PW + 302 + Single Access Digit (2-7) + Department Ext. No + * + Single Access Digit (2-7) + Department Ext No + * + ….. Floor-wise room Service 2 Single Digit Number Access system 3 Room to Room Barring #69 +PW + 303 +Ext No + Func (0/1) + * 4 Check-in 5 Check-out 6 Temporary Check-in/Checkout 7 Dial Tone For Hotel Rooms #69 +PW + 304 + Ext No. + * #69 +PW + 305 + Ext No + Digit ( 0-Hyper/1-Printer) +* #69 +PW + 306 + Ext No + Digit ( 0-Temp Checkout / 1- Temp Check-in) + * #69 +PW + 307 + Digit ( 0-Normal DT/ 1- Msg. DT) +* 9 1 0 Programming MoH Prior to Dial Tone Message Room to Room calling – Groupwise Removal of Ext. from Group Calling ( Room to Room) 1 1 Room Bill Entry 1 2 1 3 1 4 Room to Room Calling Global Clear Floorwise Room Service Extensions Clear single digit Access Code N. A. N. A. #69 + PW + Program Code 529 + Agent ID + * 1 8. Set voicemail #69+ PW + 106 + Digit ( 0 – Disable /1 – Enable) + * #69 + PW + 308 + Ext No + * + Ext No + * +…. #69 + PW + 309 + Ext No + * #69+ PW + 310 + + * + <1: Room rent> + Amount (Rs xx-xxxxx.xx)+ * + <2: Food>+ Amount (Rs xx-xxxxx.xx) +* + <3: Laundry>+ Amount (Rs xx-xxxxx.xx) +*+<4: Misc>+ Amount (Rs xxxxxxx.xx) +* + <5: Tax>+ Amount (Rs xx-xxxxx.xx) +* #69 + PW + 311 + Digit 1/0> + * ( Digit: 0-Disable, 1-Enable) N. A. Set roomserv Set onedigacc Set roombarr Set checkin Set checkout Set tempinout N. A. set playmusic Set roomgrpext (Max 15 per group) Clear roomgrpext Set hotelbill set roomcall #69 +PW +Program code 312 + + * Clear roomserv #69 +PW +Program code 313 + + * Clear onedigacc -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 121 CARD CODES EXT 8 1– 12 – BRI JUN 8 2 –EXT 4 JUN 4 / JUN 4 14 - EXT 6 JUN 2 3 - E1 MASTER 15 – SLT 16 Plain E1 SLAVE 4– 16 – JLC 4X8 CARD CODES PRI5 MASTER – 17 – GSM 4P ( Note : Digit 13 is not used ) PRI6SLAVE – 18 – VOIP SIP TRUNK 7 – EXT 16 (DuSlic) / SLT 16 Dx 19 – VOIP TIE JUNCTION JUN 8 – 20 – VoIP Extension Card 9 – BRI KTS 8 10 – BRI JUN4-KTS4 22 – 2 Wire KTS Card (8P) 11 – BRI KTS4-JUN4 CALLING PARTY NUMBER INFORMATION TType of Number Numbering plan 1 Unknown 1 Unknown 2 International Number 2 ISDN/Telephony Numbering Plan 3 National Number 3 Data Numbering Plan 4 Network Specific Number 4 Telex Numbering Plan 5 Subscriber Number 5 National Standard Numbering Plan 6 Abbreviated NUmber 6 Private Numbering Plan 7 Reserved for Extensions 1 Agent Login 2 Agent Logout 3 Change Agent Login Password Feature Codes for Login Logout of SYNApps’  Agent ID is 3 digit ranging from 100 to 199 only. #520 + Agent ID + Agent password.  Default PW for Agents login would be 1234 (Length 4 digits) and can be changed later by the agent. Off Hook Message Alert On/Off #521 + Agent ID #522 + Agent ID + Agent’s old Password + Agent’s New Password. USER CODES for VOICE MAIL Programming # 673 + PW + Digit <0 – OFF / 1 – ON> Message Waiting String for SYNEGTIC / Voice Gate Voicemail Message wait (Music) ON for #591 + Ext Ext. Message wait (Music) OFF # 590 +Ext for Ext. In-band string for SYNECTIC Voice Mail Call FWD on busy to VM 1 + Ext Call FWD on No Reply / Unconditional. FWD to VM 2 + Ext In-band string for VOICE GATE Voice Mail Ext. directly calling VM * 600 + Ext Ext/JUN call FWD on Busy to * 500 + Ext VM EXT./Jun call FWD on No Reply * 501 + Ext / Unconditional FWD to VM -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 122 ANNEXURE FEATURE CODE Ports No. specified for Feature Code are virtual ports and has no concern with the Port No. of the Extension generally referred to while programming MSN No. or Defining Ext. No. with Add Port Program. Feat No. Dial Code Description Feat No. Dial Code 000 #680 Change ext.password 030 #62 Other park pickup 001 #687 Change COS 031 #610 Unconditional forwarding 002 #677 Reset COS 032 #611 Forward on busy 003 #69 System programming 033 #612 Forward on no reply 004 #65 Printing commands 034 #671 Cancel internal forward 005 #607 DOSA class 035 #613 Budget bill announcement 006 #682 Set DND 036 #64 Pick any ext 007 #670 Set forward 037 #504 MSN landing 008 #602 Set hotline 038 #505 CLI landing 009 #603 Reset hotline 039 #600 Follow me 010 011 #683 #7 Set Dynamic lock Dial abbreviated no. 040 041 #1 0 Pickup Local jun seize 012 #502 CLIR 042 #4 Extended abbreviated dialling 013 #8 Selective jun seize 043 9 Operator dial 014 #2 Tie seize 044 #599 Reset port 015 #3 Selective tie seize 045 #506 Display MSNCLI 016 #674 Cancel ACB 046 #511 Set external forward 017 #685 Set self alarm 047 #510 Enable external forward 018 #686 Set others alarm 048 #673 Off hook msg 019 #675 Clear self alarm 049 #591 Enable voice mail waiting 020 #676 Clear others alarm 050 #590 Disable voice mail waiting 021 #501 Call monitoring 051 #512 Mobile ext 022 #615 Temporary walkin 052 #660 Invoke multiparty conference 023 #616 Long walkin 053 #661 Start multipaty conference 024 025 #617 #614 Cancel walkin Enable walkin 054 055 #662 8 Delete multiparty conference STD jun seize 026 #503 Room monitoring 056 * 027 ##0 Set program password 057 #663 Port dial code announcement 028 #672 Set internal DND 058 #664 Feat dial code announcement 029 #63 Park pickup Description Redial Feature codes #69, ##0 & * can not be changed. -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 123 ANNEXURE - DIAL CODE Port Code Type Port Code Type Port Code Type 001 202 EXT 002 203 EXT 003 204 EXT 004 205 EXT 005 206 EXT 006 207 EXT 007 208 EXT 008 209 EXT 009 010 011 013 014 012 016 017 000 JUN 015 018 001 JUN 019 002 JUN 020 003 JUN 021 004 JUN 022 005 JUN 023 006 JUN 024 007 JUN 025 026 027 : : : : : : : : : : : : : : : : : : : : : : : : : : : 253 254 256 257 255 EXT 258 Invalid 259 Invalid 260 200 Invalid 261 Invalid 262 Invalid 263 Invalid 264 Invalid 265 Invalid 266 Invalid 267 Invalid 268 Invalid 269 Invalid 270 Invalid 271 Invalid 272 Invalid 273 274 Invalid 275 Invalid 276 681 EXT Invalid 277 682 EXT 278 683 EXT 279 684 EXT 280 685 EXT 281 686 EXT 282 687 EXT 283 688 EXT 284 689 EXT 285 690 286 Invalid 287 Invalid 288 Invalid 289 Invalid 290 Invalid 291 Invalid EXT Port No. specified for DIAL Code are the physical port of Ext / JUN as seen considering the location of the ext. on the card and placement of the card in the system. NOTE : If the system is operated in 8S mode, ports that can be set for Ext./JUN are from 001 through 160. 161 & 162 being KTS ports. Ports for Hunt Groups viz 276 – 285 remain constant. -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 124 PORT DETAILS SLOT-WISE FOR DIAL CODE Slot No. Port No. KTS1- 129 KTS2-130 KTS1- 161 KTS2- 162 KTS1- 257 KTS2-258 Slot No. Port No. First Port Last Port Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Slot 6 Slot 7 Slot 8 001 002 003 004 017 018 019 020 033 034 035 036 049 050 051 052 065 066 067 068 081 082 083 084 097 098 099 100 113 114 115 116 005 006 007 008 009 010 011 012 013 014 015 016 021 022 023 024 025 026 027 028 029 030 031 032 037 038 039 040 041 042 043 044 045 046 047 048 053 054 055 056 057 058 059 060 061 062 063 064 069 070 071 072 073 074 075 076 077 078 079 080 085 086 087 088 089 090 091 092 093 094 095 096 101 102 103 104 105 106 107 108 109 110 111 112 117 118 119 120 121 122 123 124 125 126 127 128 Slot 9 Slot 10 Slot 11 Slot 12 Slot 13 Slot 14 Slot 15 Slot 16 129 130 145 146 161 162 177 178 193 194 209 210 225 226 241 242 | | | V | | | V | | | V | | | V | | | V | | | V | | | V 143 144 159 160 175 176 207 208 223 224 239 240 255 256 | | | V 191 192 -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 125 CONNECTION DETAILS OF CABLES USED WITH NEOS  JUMPER SETTINGS ON ISDN BRI + KTS card Jumper Position of Jumper J3 J3 J4 J4  KTS side BRI side KTS side BRI side Configuration Ports of connector CN2: KTS ports Ports of connector CN2: BRI ports Ports of connector CN3: KTS ports Ports of connector CN3: BRI ports The cable colour codes for JLCC, LCC 8 and LCC 16 are as under Port number 1 2 3 4 5 6 7 8 Colour code Blue-White Orange – White Green- White Brown - White Gray-White Blue-Red Orange-Red Green-Red When connected to the card the Blue-White wires will be seen on the lower side of the card. In case of the LCC 16 2 such cables are used. The lower connector caters to ports 1 to 8 and the upper to ports 9 o 16.  SERIAL PORT CABLE : The serial port cable is configured as follows 9 PIN D TYPE FEMALE – PC SIDE 1,4, 6 SHORT 7,8 SHORT 2 3 5 9 NC 9 PIN D TYPE MALE – PBX SIDE 3 2 5 Serial port 1 is for programming the NEOS and connecting PMS software if required. Port 2 is for connecting to CTI applications. The cable length should not exceed 15 meters or 50 feet. -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 126  KEY TELEPHONE CABLE The key telephone can be connected to the CPU as well as the Digital extension (ISDN) card. The CPU to KTS cable is as follows  KTS Cable (CPU) CPU CARD SIDE RJ11 1 2 3 4  RJ 11 JACK ON KEY TELEPHONE SIDE 1 2 3 4 ISDN Cable Connection details : ISDN/KTS CARD SIDE CONNECTOR 1 2 3 4 RJ 11 JACK ON KEY TELEPHONE SIDE 1 2 3 4 5 1 6 2 7 3 8 4 9 10 11 12 1 2 3 4 13 1 14 2 15 3 16 4 PRI STATUS INDICATIONS LED Location LD1 Color of LED Healthy Status OFF Status Represented Card/CPU status If not indicating Healthy status LD2 LD3 ON OFF Operational LoS LD4 LD5 OFF OFF RAI AIS LD6 ON LAP D OK Loss of Signal : PRI not connected / Line not UP Remote Alarm Indication Alarm Indication Signal (End-End link failed) Link Access Procedure D LD7 ON NETWORK CLK Check Card Status ON if Faulty. Clock from Service Provider not getting received. Hence no Synch. -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 127 LED INDICATIONS on KTS: LED Status Indication RED Steady On The extension/line is busy in conversation with another number RED Blinking Fast That line is out of service GREEN Steady On The extension/line is connected to the key phone user GREEN Blinking The call is ringing on the selected extension Medium Blinking Slow That line is parked by user YELLOW YELLOW YELLOW Blinking Medium Blinking Fast ------------------ That call is put on hold by user There is a call waiting/queued on that line END OF DOCUMENT --------------- -----------------------------------------------------------------------------------------------------------------------------------------------------------------NEOS PROGRAMMING MANUAL Friday 8th April 2016 128}

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