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REBECCA REYNOLDS 222 North Street Pittsburgh, PA 15218 412-555-7722
[email protected]
OBJECTIVE
An entry-level position in the Hospitality/Tourism field with an emphasis in Food and Beverage. SUMMARY OF SKILLS • • • •
Highly creative and goal oriented. Hard working and dedicated. Well organized and capable of managing multiple projects and meeting deadlines. Excellent time management skills developed through working 25 hours/wk while maintaining full-time student status.
EDUCATION
Slippery Rock University of Pennsylvania, Slippery Rock, PA Bachelor of Science, May 20xx Major: Parks and Recreation Specialization: Resort Recreation/Tourism NRPA Accredited PROFESSIONAL DEVELOPMENT
Internship Jan. 20xx – present Radisson Hotel, Pittsburgh, PA • Monitor budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted. • Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity. • Maintain and encourage customer loyalty through courteous and efficient resolution of disputes, complaints and discrepancies. • Confer with food preparation and other personnel to plan menus and related activities such as dining room, bar and banquet operations. • Present and rent banquet accommodations. • Created and printed full color drink menus.
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REBECCA REYNOLDS OTHER EXPERIENCE
Hostess May 20xx – present Promenade Restaurant, Hilton Pittsburgh, Pittsburgh, PA • Provide guests with menus. • Greet guests and seat them at tables or in waiting areas. • Inform patrons of establishment specialties and features. • Assign patrons to tables suitable for their needs. • Maintain contact with kitchen staff, management, serving staff and customers to ensure that dining details are handled properly and customers’ concerns are addressed. • Operate registers to accept payment for food and beverages. Server Dec. 20xx – Jan. 20xx TGI Fridays, Pittsburgh, PA • Inspected dining and serving areas to ensure cleanliness and proper setup. • Provided friendly service to all patrons. • Served food and beverages in a prompt manner to patrons. • Checked with customers to ensure they were enjoying meals and correct any problems. • Received recognition for highest Gold Points Reward Card sales. • Maintained positive and professional relationship with staff. ACTIVITIES AND AWARDS
Member Sept. 20xx – present Rho Phi Lambda • Develop extensive leadership skills by heading volunteer committees. • Participate in numerous community service and volunteer activities. Volunteer Sept. 20xx – present Macoskey Center, Slippery Rock, PA • Maintain personal garden on an 83 acre facility stressing sustainability on the campus of Slippery Rock University.
