Potential nalsis
DA /. 2010
Organisation (Supplier):
Location:
SupplierNo.
Date:
Customer:
Order-No:
"eason or Order: Pro. No
Project, Product, Process
Evaluation
$"EEN RED
%loc&ed Supplier
!ELLO" Controlled Supplier REE$
pproved Supplier
ssessment ! "e#uirements: Process description
Order placement is not possile Order placement onl possile it3 additional actions Order placement possile
Risk assessment:
NO/E: As part o t3e %p6%aliication a*reement controlled s%ppliers are oli *ated to cooperate it3 a cons%ltant appro'ed t3e c%stomer ater receipt o order. 83e costs are paid t3e s%pplier.
Potential assessment:
udit 'istor ! Certiicates
A%dit asis
Date
Application
Res%lt Further processes:
Participants
0 (articipants
***
1. Appointment &mpro'ement (lan:
A%ditor
Lead +%pplier +%pplier E'al%ation E'al%ation
+!+!+
Actions see)&mpro'eme see)&mpro'ement nt pro*ram)
+i*nit%re +%pplier +%pplier , -andidate -andidate
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog 2D 3.0
5uestionnaire potential analsis (P+)
5uestion
2.1
+.+
Project 6anagement s t'e project organisation (projectleader) esta;lis'ed and t'e response;ilities in addition 7it' t'e comptetence o t'e projectleader and t'e team mem;ers settled<
Evaluation
"e#uests ! Details mar& 7it' * 83e pro>ect mana*ement is ale to %lill t3e c%stomer re6%irements. A process process to implement implement pro>ect pro>ect mana*ement incl. reso%rceplannin* reso%rceplannin* e?ists. (ermissions (ermissions o pro>ect mana*ers and team memers as ell as t3e or*anisation is deinded and contain all necessar competences or reali@ation. +%ppliers are consistentl inte*rated in t3e pro>ect mana*ement.
Evaluate8
2.2
2.
+.9
+.
re resources planned or t'e project 'andling and 7ill c'anges ;e anounced to t'e customer<
s a projectplan e*isting and veriied 7it' t'e customer<
83e reso%rceplannin* considers c%stomer re6%irements re6%irements re*ardin* t3e contract o t3e pro>ect. A reso%rceplanni reso%rceplannin* n* crossdepartmental crossdepartmental interdiscipli interdisciplinar nar teamB or pro>ect mana*ement mana*ement is implemented. 83e necessar pro>ect %d*et is planned and appro'ed. 83e re6%irements re*ardin* personal 6%aliication and pro'idin* *oods m%st e determined eore e'er pro>ect start and doc%mented in t3e pro>ect plan. 83e in'ol'ed personal reso%rces it3 accordin* 6%aliication are pro'ided departments on time. 83e or
ect c3an*es m%st e displaed on time and disc%ssed it3 t3e c%stomer eore reali@ation. On c3an*es date scope o de'elopment...B de'elopment...B in t3e pro>ect a 'alidation o t3e reso%rce plannin* possil ad>%stment o demands. 83is relates to c%stomer c3an*es as ell as internal c3an*es or c3an*es s%ppliers. 83e reso%rceplannin* also considers s%contractors. &n partic%lar t3e critical pat3 is considered in t3e reso%rceplannin*.
83e pro>ect plan %lils t3e speciic c%stomer re6%irements. re6%irements. All internal and and c%stomer milestones are completel completel implemented implemented in t3e pro>ect pro>ect plan and are adapted re*%larl on c3an*es.
Evaluate8
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog 2D 3.0
5uestionnaire potential analsis (P+)
5uestion
2.1
+.+
Project 6anagement s t'e project organisation (projectleader) esta;lis'ed and t'e response;ilities in addition 7it' t'e comptetence o t'e projectleader and t'e team mem;ers settled<
Evaluation
"e#uests ! Details mar& 7it' * 83e pro>ect mana*ement is ale to %lill t3e c%stomer re6%irements. A process process to implement implement pro>ect pro>ect mana*ement incl. reso%rceplannin* reso%rceplannin* e?ists. (ermissions (ermissions o pro>ect mana*ers and team memers as ell as t3e or*anisation is deinded and contain all necessar competences or reali@ation. +%ppliers are consistentl inte*rated in t3e pro>ect mana*ement.
Evaluate8
2.2
2.
+.9
+.
re resources planned or t'e project 'andling and 7ill c'anges ;e anounced to t'e customer<
s a projectplan e*isting and veriied 7it' t'e customer<
83e reso%rceplannin* considers c%stomer re6%irements re6%irements re*ardin* t3e contract o t3e pro>ect. A reso%rceplanni reso%rceplannin* n* crossdepartmental crossdepartmental interdiscipli interdisciplinar nar teamB or pro>ect mana*ement mana*ement is implemented. 83e necessar pro>ect %d*et is planned and appro'ed. 83e re6%irements re*ardin* personal 6%aliication and pro'idin* *oods m%st e determined eore e'er pro>ect start and doc%mented in t3e pro>ect plan. 83e in'ol'ed personal reso%rces it3 accordin* 6%aliication are pro'ided departments on time. 83e orect c3an*es m%st e displaed on time and disc%ssed it3 t3e c%stomer eore reali@ation. On c3an*es date scope o de'elopment...B de'elopment...B in t3e pro>ect a 'alidation o t3e reso%rce plannin* possil ad>%stment o demands. 83is relates to c%stomer c3an*es as ell as internal c3an*es or c3an*es s%ppliers. 83e reso%rceplannin* also considers s%contractors. &n partic%lar t3e critical pat3 is considered in t3e reso%rceplannin*.
83e pro>ect plan %lils t3e speciic c%stomer re6%irements. re6%irements. All internal and and c%stomer milestones are completel completel implemented implemented in t3e pro>ect pro>ect plan and are adapted re*%larl on c3an*es.
Evaluate8
. Poten1ialanalse Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog c an*es o e pro ec p a n e n e rn rna comm %n %n ca on s ens%re a e ne ma n* list. -3an*es 3ic3 are not released t3e c%stomer are disc%ssed it3 t3e c%stomer. 83e pro>ect plan considers critical scope o deli'er. 83e critical pat3 arises rom t3e pro>ect plan. 8o t3e deined milestones in t3e pro>ect plan a re'ie is carried o%t it3 t3e 'eriication 3et3er all planned acti'ities are carried o%t and t3e re6%ired mat%rit le'el is reac3ed.
2.4
2.5
2./
+.=
+.>
+.3
s t'e c'ange management in t'e project secured ; t'e project leader<
83e c3an*e mana*ement o t3e pro>ect %lils t3e speciic c%stomer re6%irements. 83e easiilit c3ec< o c3an*es is carried o%t and doc%mented. -3an*es are indicated on time and disc%ssed it3 t3e c%stomers. All c3an*es are doc%mented it3 t3e 3elp 3elp o a deined process. C c3an*es 3ic3 inl%ence t3e prod%ct 6%alit si*niicantl t3e ris< m%st e 'al%ed it3 t3e c%stomer. 83e s%ppliers critical scope o deli'erB deli'erB are acti'el inte*rated &n t3e c3an*e mana*ement. 83e moment or c3an*e stops is deined and
re t'e responsi;le persons in t'e organisation and also at t'e customer involved in t'e c'ange management<
Responsile persons as ell as t3eir representati'es or t3e c3an*e mana*ement to t3e c%stomer in t3e or*ani@ation and t3e s%ppliers are deined. 83ere is a re*%lation or 3andlin* c3an*es distri%tion process time escalation pat3B. 83e c%stomer re6%irements re*ardin* 3andlin* o c3an*es are perormed or re*%lated speciicall and doc%mented. A re*%lation or responsile responsile persons re*ardin* c3an*es is deined.
s a #ualitplan in t'e project implemented and monitored<
&n t3e pro>ect plan a plan 3ic3 contains all rele'ant acti'ities or t3e plannin* m%st e inte*rated. 83e plan is perormed accordin* to c%stomer re6%irements , contract and contain internal
Evaluate8
Evaluate8
Evaluate8
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog 83e responsile persons or *eneration and maintenance o t3e plan are deined and deploed. 83e plan considers t3e dates o t3e 3ole pro>ect. 83e plan contains critical scope o deli'er. All prod%ct%nd prod%ct%nd process process speciications speciications are considered considered in t3e plan on 'eriication and and 'alidation. 83e reali@ation o t3e plan is monitored re*%larl re*ardin* compliance it3 and reac3in* o t3e tar*ets. &n case o de'iatons to t3e tar*ets an escalation process is initiated in 3ic3 t3e c%stomer is inte*rated.
2.7
+.?
s an escalation process settled and activ regulated<
&n case o de'iations o t3e mat%rit le'el 3ic3 aect t3e 3ole time sc3ed%le an escalation process m%st e deined. An escalation escalation process is is descried or or t3e pro>ect and and is implemented. implemented. +peciic +peciic c%stomer re6%irements are considered. 83e criteria or t3e escalation are deined responsiilities and permissions are re*%lated. 83e eecti'eness o t3e %nction escalationB is pro'ed a s%itale doc%mentation.
Evaluate8
Evaluate8
Planning product and process development .1
.2
9.+
9.9
re t'e product-, and processrelated re#uirements &no7n<
s t'e easi;ilit ;ased on t'e product and t'e process
All re6%irements re6%irements to de'elop de'elop t3e prod%ct prod%ct are
A proced%re proced%re to e'al%ate t3e t3e easiilit m%st e deined. deined. -ontract and in6%ir doc%ments m%st e c3ec
Evaluate8
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog e erm ne a ona ose c are no * 'en e?p c e c%s omer e.*. e*a demandsB E?periences Lessons learnedB and e?pectations m%st e considered. 83e release process eore an oer is presented to a c%stomer m%st e deined. All responsile , in'ol'ed parties m%st conirm t3e easiilit o t3e c%stomer re6%irements sales de'elopment prod%ction plannin* prod%ction plannin* lo*istics...B. $ecessar capacities or sample constr%ction prototpe constr%ction are alreadd considered in t3e oer p3ase. 83e re6%irements rom (7 )-%stomer +er'ice,-%stomer satisaction) are considered.
Evaluate8
"ealisation Product and Process development 4.1
.+
&n t3e de'elopment p3ase is to e made s%re means o ;EA t3at t3e prod%ct and t3e re t'e Design-46E and process corresponds to t3e re6%irements o t3e c%stomer concernin* %nction reliailit etc. Process-46E generated and -3an*es in t3e prod%ct and process m%st e re'al%ed. & necessar a ne analsis is to e updated during t'e project initiated in a*reement it3 t3e ;EA team and t3e pro>ect mana*er. including t'e corrective actions< Ater taect. 83e ;EA m%st e a content o t3e de'elopin* plan. 83e start p3ase interaces to t3e (ro@ess;EA %pdate loops... are contained in it. 83e reali@ation o ;EAFs m%st e deined. &nteraces to t3e c%stomer , s%pplier as ell as internal interaces are deined. (ossile e'al%ation *%idelines o c%stomers are doc%mented and applied. (rod%ction plannin* and t3e prospecti'e prod%cin* plant are memers o t3e ;EA team. "it3 t3e *eneration o t3e (rod%
Evaluate8
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog 4.5
.9
re t'e easi;ilit veriication and releases according t'e project p'ases availa;le<
83e releases , s%itailit proos are to e pro'ed or all indi'id%al parts assemlies and s%pplied parts accordin* to t3e de'elopin* time sc3ed%le. Re*%lar stat%s reports o t3e pro>ect reerrin* to t3e pro>ect plan or t3e milestones o t3e c%stomer are pro'ided. 83e e'al%ation *%idelines , meas%rin* dimensions incl%din* escalation criteria m%st e deined. Ceore t3e irst deli'er %nder series conditions a prod%ction process release and prod%ct release m%st e a'ailale it3 all re6%ested doc%ments. 83e ((; proced%re s3o%ld pro'e eore +O( t3at a*reed re6%irements in drain*s and speciications are %lilled. 83e inis3ed ((; pro'es t3at c%stomer re6%irements speciications and ot3er re6%irements e.*. las norms...B are %nderstood correctl and are applied. 83ereore t3e ((; is t3e inal 'eriication o t3e prod%ct prod%ction and transportplannin* process and leads it3 positi'e res%lt to series release.
Evaluate8
eriication and 'alidation or prod%ct and process are ens%red.
4.G
5.1
.
=.+
s t'e project transer rom t'e development to t'e serial process regulated (start up securing)<
Suppl 6anagment re onl approved and #ualiied su;suppliers used<
A process or t3e str%ct%red 3andin* o'er o t3e responsiilit eteen de'elopin* team and prod%ction m%st e deined. -%stomer re6%irements are ta
Ceore deinin* t3e s%pplier t3e sstem -ertiication , a%ditB m%st e e'al%ated. 83e acc%ratel timed plannin* or t3e c3oice and e'al%ation o ne s%ppliers on t3e asis o
Evaluate8
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog e pro ec pan o e c%s omer s o e pro'e . &n case o series application it m%st e ens%red t3at onl s%itale s%ppliers are %sed. &n case o de'iations to on criteria t3e %rt3er proced%re m%st e deined. E?periences rom e'al%ations o 6%alit perormances o e?istin* s%ppliers m%st e ta
5.2
5.4
5.5
=.9
=.
=.=
re t'e custom related re#uirements considered in t'e suppl c'ain<
re t'e necessar releases availa;le or all supplied series products<
s t'e #ualit o t'e purc'ased parts assured<
83e s%ppliers in t3e s%ppl c3ain m%st e controlled and monitored concernin* t3e order , pro>ect. dependin* on t3e ris< classiication o t3e componentB &n t3is process t3e interaces to t3e s%ppliers , s%contractors m%st e reco*ni@ed and e ens%red. 83e responsiilities at s%ppliersite m%st e deined. 83e transer o c%stomer re6%irements m%st e r e*%lated and e traceale. 83e c3an*e mana*ement is to e considered.
Evaluate8
Evaluate8
;or t3e 3ole scope o %parts a release m%st e carried o%t or ne , c3an*ed prod%cts , processes eore series application ta
83e ailities and perormances o a s%pplier m%st e c3ec
Evaluate8
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog ;or t3e control o t3e 6%alit o t3e scope o %parts re*%lar tests are carried o%t doc%mented and e'al%ated. &nspection options la e6%ipment and meas%rin* e6%ipmentB m%st e installed in t3e compan on
Evaluate8
&nspection and meas%rin* e6%ipment is stored properl and t3e test or
5./
=.>
re purc'ased materials sotred appropriatl
Deli'ered prematerials are stored accordin* to t3e release stat%s a*ainst dama*e and mi?t%re. )+%spicio%s) , loc
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog
/.1.1
/.1.
>.+.+
>.+.9
Production analsis Process-nput s t'e project transer rom t'e development to t'e serial process regulated !start up securing)<
re products and components appropriatel stored and are t'e
A process or t3e 3andin* o'er o t3e responsiilit eteen de'elopin* team and prod%ction m%st e deined re*%lated. Ceore t3e irst deli'er %nder series condition an internal prod%ction process release and a prod%ct release m%st e a'ailale it3 all re6%ested doc%ments. 83e ((; proced%re s3o%ld pro'e eore + O( t3at a*reed re6%irements in drain*s and speciications are %lilled. 83e inis3ed ((; pro'es t3at c%stomer re6%irements speciications and ot3er re6%irements e.*. las norms...B are %nderstood correctl and are applied. 83ereore t3e ((; is t3e inal 'eriication o t3e prod%ct prod%ction and transportplannin* process and leads it3 positi'e res%lt to series release. 83e re6%irements to release t3e series p3ase are a*reed it3 t3e c%stomer. A proced%re to ens%re t3e t3e start%pr%n m%st e descried and installed to s3orten t3e 3i*3 r%n p3ase and to ens%re a ro%st prod%ction process. A start%pr%napproac3 m%st e carried o%t or all ne parts and c3an*ed parts 3ic3 re6%ire initial samplin*. A prod%ction test accordin* to c%stomer re6%irements is carried o%t and e'al%ated positi'e. $ecessar actions d%e to t3e prod%ction test are perormed in time. eans o prod%tion , ne parts are sampled positi'e. A process to de'elop process , prod%ct;EA %rt3er is deined and re*%lated. ac3ine capailit tests ;HB are pro'ed or all rele'ant c3aracteristics. (ro'ided tools inspection and meas%rin* e6%ipment are a'ailale in t3e necessar amo%nt.
-%stomi@ed pac
Evaluate8
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog e#uipment coordinated 7it' t'e speciic c'aracteristics o t'e products and components<
e np an ran spor s% a e ra nsp or %n e s. +tora*e area,or
Evaluate8
@or& content ! Process-4lo7
/.2.1
>.9.+
%ased on t'e control plan, are t'e relevant details ull completed and ad'ered to in t'e production and inspection documents<
(rod%ct *%idance plan or
Evaluate8
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog /.2.
>.9.9
Does t'e availa;le production e#uipment and tooling ensure t'at t'e #ualit re#uirements or t'e product are met due to t'e customer<
&t m%st e pro'ed t3at t3e processes can e perormed accordin* to c%stomer re6%irements it3 t3e %sed man%act%rin* e6%ipment and t3at t3e res%ltin* prod%cts correspond to t3e c%stomer speciications. 83e man%act%rin* e6%ipment mac3ines and sstems m%st e ale to meet t3e tolerance stated t3e c%stomers or t3e respecti'e c3aracteristic. ;or important prod%ct and process c3aracteristics t3e process capailities are to e determined and pro'ed contin%o%sl. ;or t3e s3ortterm process capailit mac3ine capailit testsB and t3e preliminar process capailit -m< , (pJK 1./7 m%st e reac3ed. 83e minim%m tar*et -p
Evaluate8
-leanness re6%irements or prod%ction are deined and applied in dependence o t3e prod%ct ris<.
/.2.4
>.9.
re critical or speciic c'aracters in t'e production guided under control<
+pecial prod%ct and process parameters are mar
/.2.5
>.9.=
re scrap, re7or&, set-up parts and e*cessive material conscientiousl separated and identiied<
Evaluate8
(arts 3ic3 are not released et deecti'e parts or parts it3 nonconormances m%st e separated doc%mented and e?tracted sael rom t3e man%act%rin* process. -ontainers or ail%res and reor< m%st e mar
Evaluate8
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog /.2./
>.9.>
s t'e material and parts lo7 secured against mi*ing and intermingling, and is tracea;ilit ensured<
C a s%itale , optim%m lo o material and parts m%st e ens%red t3at a mi?t%re or mistaects and actions m%st e contained in t3e (ro@ess;EA and possil in t3e constr%ction;EA and m%st e noticed. A process to reprocess e?cessi'e material separated parts e.*. ron* identiied parts d%e to disr%ption o mac3ines , sstemsB reor
Evaluate8
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog Process support ! personal resources /..2
>..+
;or e'er oro description and >o proile m%st e a'ailale. re t'e emploees #ualiied to $ecessar trainin* m%st e determined or e'er emploee indi'id%all in relation to t3e tas< complete t'e deined tas&s and and a s%itale personnel de'elopment plannin* m%st e made. &t m%st e doc%mented 3o is t'eir #ualiication maintained< is 6%aliied or 3ic3 tas
6aterial resources /.4.1
>.=.+
s t'e service and maintenance o tools, e#uipment and
+stems e6%ipment mac3ines and tools 3ic3 are necessar or smoot3
Evaluate8
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog maintenance planning<
$ecessar maintenance actions are planned sstematicall and carried o%t. (re'enti'e maintenance actions or mac3ines sstems and tools are carried o%t doc%mented and controlled maintenance sstemB 83e a'ailailit o spare parts or t3e prod%ction e6%ipment especiall or
/.4.2
>.=.9
Can t'e #ualit re#uirements ;e eectivel monitored 7it' t'e measurement and inspection e#uipment used<
83e %sed inspection and meas%rin* e6%ipment is s%itale or t3e p%rpose and t3e %se in man%act%rin* and are stated in t3e prod%ction *%idance plan. +stematic and accidental ca%ses o meas%rin* mista
/.4.
>.=.
re t'e 7or& and test stations laid out according to t'e process re#uirements<
Evaluate8
Evaluate8
83e or%sted to or
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog /.4.4
>.=.=
Also tools e6%ipment and test e6%ipment 3ic3 are not in %se and,or not released m%st e re tools, acilities, and stored properl and e administered. inspection, test and measuring All tools e6%ipment and test e6%ipment are mar
/.5.1
>.>.+
Process eicienc re targets set or t'e product and proces and is t'eir ac'ievement ollo7ed up<
Evaluate8
(rocess and prod%ct perormance indicators are deined and *at3ered to control and monitor t3e corporate processes. A tar*et perormance comparison is carried o%t on a re*%lar asis. 8ar*ets are deined and reali@ale t3e act%alit is ens%red. +peciic process tar*ets are deined monitored and comm%nicated prod%ced n%mer o parts 6%alit perormance indicators li
/.5.
/.5.4
Evaluate8
>.>.9
>.>.
re nonconormities to product and process re#uirements anal1ed or root causes and t'e corrective actions c'ec&ed or eectiveness<
&n case o prod%ct , process de'iations s%itale immidiate actions are to e carried o%t to compl it3 t3e re6%irements %ntil t3e error root ca%se is eliminated and proo o eecti'eness o applied correcti'e actions e?ists. 83e met3ods 3ic3 are %sed or t3e ca%se analsis are deined and applied. -orrecti'e actions are deined t3eir reali@ation is monitored and t3e eecti'eness is 'eriied. (rod%ction *%idance plan and ;EAs are considered and possil complemented and %pdated. 83e stat%s o t3ese actions is transparent and comm%nicated
re processes and products regularl audited<
A%dit plans process , prod%ct a%ditB m%st e a'ailale or t3e prod%ct and its man%act%rin* process. Reasons or a%dits can e:
Evaluate8
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog e pro ec s processes pro %c s (roo o complaince it3 6%alit re6%irements Ni*3li*3t impro'ement potentials. De'iation reports m%st e orarded to t3e responsile persons t3e impro'ement actions m%st e monitored. &n case o noncompliance it3 t3e 6%alit re6%irements internal,e?ternalB additional e'ent related a%dits m%st e perormed. (rod%ct a%dits are carried o%t and doc%mented in t3e man%act%rin* process ater inis3ed man%act%rin* steps and on t3e end prod%ct periodicall. -%stomer re6%irements and rele'ant %nctions incl%din* eas and sael %iltin are considered. E?ec%tion ail%res in de'elopment and prod%ction are 3i*3li*3ted 'al%ed t3e c%stomer and appropriate actions are initiated.
Evaluate8
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog Process result (Output) /./.1
>.3.+
re customer re#uirements ulilled regarding product and process<
All re6%irements are considered 3ic3 appear in t3e s%pplier assessment o t3e c%stomer. +peciic or process tar*ets possil prescried t3e c%stomerB m%st e deined prod%ced n%mer o parts 6%alit perormance indicator li
Evaluate8
Customer Service!Customer satisaction 7.1
3.+
re t'e customer re#uirements All re6%irements especiall t3ose 3ic3 appear in t3e s%pplier e'al%ation o t3e c%stomer are considered. -onsideration o t3e certiication o t3e sstem in accordance it3 regarding 56- Sstem and c%stomer re6%irements. & appropriatel special c3aracteristics are to e pro'ed it3 an product ulilled ;eore deliver< a%dit. 83e c%stomer re6%irements li
7.
3.9
s t'e deliver to t'e customer
-oncepts incl. ass%rance o emer*encies to ens%re t3e s%ppl are deined.
Evaluate8
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog secure
. &n t3is case on processes as ell as t3e processes o t3e s%ppliers are to e ta
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog mount o Evaluations:
5 %estions in 8otal $ote'al%ated 6%estions m%st e >%stiied. 83is 3as a ne*ati'e impact on t3e comparailit o t3e res%lts.
"ating criteria
$otice: a?im%m amo%nt o note'al%ated 6%estions is limited to
pproved supplier Controlled supplier +%pport 'ia a%dit team
%loc&ed supplier Order placement is not possile
Overall "ating A$"EENB "e#uirements ulilled
83e 6%estion can e ansered it3 es it3o%t an do%t. $o potential ris<.
AEO@B "e#uirements ulilled in 83e 6%estion can not e ansered it3 es it3o%t an do%t. 83e tar*et prod%ct , processB is onl ac3ie'ale it3 additional actions. parts A"EDB "e#uirements not ulilled
83e 6%estion can onl e ansered it3 no. 83e tar*et prod%ct , processB is not ac3ie'ale. 83ere is potential ris< o ail%re .
$"EEN
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog "emar&s
1.1
1.2
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog
1.
1.4
1.5
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog
1./
1.7
2.1
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog
2.2
.1
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog
.2
.
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog
4.1
4.2
4.
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog
4.4
4.5
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog
5.1.1
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog
5.1.2
5.2.1
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog
5.2.2
5.2.
5.2.4
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog
5.2.5
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog
5..1
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog
5.4.1
5.4.2
5.4.
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog
5.4.4
5.5.1
5.5.2
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog
5.5.
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog
5./.1
/.1
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog
/.2
. Poten1ialanalse (P+) als us1ug aus dem 2D 3. 4ragen&atalog
8oo man 6%estions are missin*
mprovement Program Potential nalsis +%pplier:
0
illed out ; auditor . s o P
5uesti on No.
@ea&ness ! "ecommend ctions, Determination Project 6anagement
1.1 1.2 1. 1.4 1.5 1./ 1.7 Planning product and process development
2.1 2.2 "ealisation Product and Process development
.1 .2
Date:
12,0,1IGG
Order$o.
0
illed out ; auditee ctions and Error Cause nalsis o t'e Organisation
Date
"esponsi;ilit
mprovement Program Potential nalsis +%pplier:
0
illed out ; auditor . s o P
5uesti on No.
@ea&ness ! "ecommend ctions, Determination
. Suppl 6anagment
4.1 4.2 4. 4.4 4.5 Production analsis 5.1.1 5.1.2 5.2.1 5.2.2 5.2. 5.2.4
Date:
12,0,1IGG
Order$o.
0
illed out ; auditee ctions and Error Cause nalsis o t'e Organisation
Date
"esponsi;ilit
mprovement Program Potential nalsis +%pplier:
0
illed out ; auditor . s o P
5uesti on No.
@ea&ness ! "ecommend ctions, Determination
5.2.5 5..1 5.4.1 5.4.2 5.4. 5.4.4 5.5.1 5.5.2 5.5. 5./.1 Customer Service!Customer satisaction /.1 /.2
Date:
12,0,1IGG
Order$o.
0
illed out ; auditee ctions and Error Cause nalsis o t'e Organisation
Date
"esponsi;ilit
mprovement Program Potential nalsis +%pplier:
0
illed out ; auditor . s o P
5uesti on No.
@ea&ness ! "ecommend ctions, Determination
Date:
12,0,1IGG
Order$o.
0
illed out ; auditee ctions and Error Cause nalsis o t'e Organisation
Date
"esponsi;ilit
Eectivit
Eectivit
Eectivit
Eectivit
Overvie7 Evaluation Potential nalsis
Order: 0
+%pplier:
0
P9 Projectmanagement 1.1 (ro>ectleader (ro>ect team
0 0 0
1.2
0 0 0
(ro>ect reso%rces
1. (o>ect plan
0 0 0
1.4 -3an*e mana*ement
0 0 0
1.5 -3an*es -%stomer , +%pplier
P Planning product and process development 2.1 -%stomer re6%irements
0 0 0
0 0 0
0 0 0
1.7 Escalation process
0 0 0
P= "ealisation Product and Process Development
0 0 0
2.2 ;easiilit
1./ (lan
.1 ;EA (rod%ct ;EA (rocess
0 0 0
.2 Ei*n%n* Release
0 0 0
(ro>ecttranser
0 0 0
;lo o aterial
0 0 0
+tora*e "or<,
. +tart%p series
0 0 0
P> Suppl 6anagment 4.1 Released s%ppliers
0 0 0
4.2 -%stomer re6%ireme +%ppl c3ain
0 0 0
4. (roc%rement Release prod%ct
0 0 0
4.4 (roc%rement %alit prod%ct
0 0 0
4.5 +tora*e &ncomin* *oods
0 0 0
P3 Process nalsis ! Production Production analsis ! nput 5.1.1 (ro>ecttranser De'elopment , serie
0 0 0
@or& content ! Process-4lo7 0 0 0
5.1.2 +tora*e (rematerial
5.2.1 (rod%ction *%idance plan
0 0 0
5.2.2 (rod%ction sstems
0 0 0
Process support ! personal resources 5..1 Emploee %aliication
5.5.1
0 0 0
8ar*et process
0 0 0
5.4.1 aintenance +er'icin*
0 0 0
5.5.2 Analsis -a%se Eecti'it
c3aracteristics
0 0 0
5.2.4 &dentiication mar
5.2.5
0 0 0
5.4.2 eas%rin* 8estin*
0 0 0
5.4. "or
5.4.4 inspection e6%ipmen
/.1 Deli'er
Amo%nt e'al%ated %estion
0
0 0 0
5.5. (rocess , (rod%ct A%dits
0 0 0
5./.1 -ompliance -%stomer re6%iremen
RED ELLO REE$
0 0 0
/.2 (art s%ppl
0 0 0
0 0 0
Process result (Output)
P? Customer Service!Customer satisaction +stem
0 0 0
6aterial resources
Process eicienc 8ar*et prod%ct
5.2. +peciic
Cloc
1X red or min. 15X elloB ma?. 14 X ello and 0 X redB ma? 7X ello %nd 0 X redB
"ating $"EEN
0 0 0