1
MILCY
ALI MUDDASER (L1F12MBAM2109) MARIA SADAR (L1F12MBAM2210)
GROUP MEMBERS
SHEMROZ KHAN (L1F12MBAM2076) NOSHEEN JAFF JAFFAR AR (L1F12MBAM0078) SAAD ALI (L1F12MBAM2013)
MARKETING Se!"#$ S%&'"!!e !#
H ASAD BU
Contents
2
MILCY
Seria l no.
Detail
Page no.
1
EXECUTIVE SUMMERY
3
!VERVIE" !# C!MPANY
%
CAUSES !# #AI$URE !# CANDIA
&
3
PEST$E ANAY$SIS
%
S"!T ANAY$SIS !# CANDIA MI$K
1(
&
MARKETING ANAY$SIS ANAY$SIS !# CANDIA MI$K
1
PR!DUCT
PRICE
P$ACE
PR!M!TI!N
'
)
RE*$AUNC+ING STRATEGY
1%
'
NE" MARKETING STRATEGY
1)
,
PR!DUCT
PRICE
P$ACE
PR!M!TI!N
PR!CESS
P+YSICA$ EVIDENCE
PE!P$E
ANA$YSIS
PR!-ECTI!N
EXECTATI!NS
S"!T ANA$YSIS !# MI$CY MI$K
C!NC$USI!N
E/e0ti2e Sar4
3(
3&
2
MILCY
Seria l no.
Detail
Page no.
1
EXECUTIVE SUMMERY
3
!VERVIE" !# C!MPANY
%
CAUSES !# #AI$URE !# CANDIA
&
3
PEST$E ANAY$SIS
%
S"!T ANAY$SIS !# CANDIA MI$K
1(
&
MARKETING ANAY$SIS ANAY$SIS !# CANDIA MI$K
1
PR!DUCT
PRICE
P$ACE
PR!M!TI!N
'
)
RE*$AUNC+ING STRATEGY
1%
'
NE" MARKETING STRATEGY
1)
,
PR!DUCT
PRICE
P$ACE
PR!M!TI!N
PR!CESS
P+YSICA$ EVIDENCE
PE!P$E
ANA$YSIS
PR!-ECTI!N
EXECTATI!NS
S"!T ANA$YSIS !# MI$CY MI$K
C!NC$USI!N
E/e0ti2e Sar4
3(
3&
3
MILCY
Can5 Ca n5ia ia is t6 t6e e 2e 2er4 r4 7o 7o7 7la larr 8r 8ran an5 5 in E Erro7 o7e. e. An An5 5 it 9a 9as s la lan n06 06e5 e5 in Pa:istan Pa:ist an n5er t6e CD$ a 2er4 ;aos il: 8ran5 in Pa:ist Pa:istan. an. A;ter a s6ort tie inter2al< Can5ia ;ails to settle 5o9n in t6e Pa:istan ar:et. Can5ia il: ;aile5 to 5o a 7ro7er a52ertiseent an5 ar:eting 0a7aign. T6e i7ortant attri8tes t6at Can5ia la0:s are 0olor an5 taste o; t6e il:. T6e 0olor is not 7rel4 96ite 5e to 96i06 7eo7le 8egin to t6in: t6at t6e il: is not 7re an5 64gieni0. Anot6er area o; 9ea:ness is t6e 7ri0ing strateg4 se5 ;or Can5ia. Its 7ri0e 9as lo9er t6an t6e ot6er 8ran5s a2aila8le in Pa:istan so t6e t6ing 0oes into t6e in5 o; t6e 0onser t6at its =alit4 5i5 not 7 to t6e ar: ar:.. T6is 5i5 not allo9 Can5ia to 7enetrate t6e ar:et t6e ar:et e>e0ti2el4 e>e0t i2el4.. Pa0:a a0:aging ging is t6e ost i7ortant ;a0tor 0ontr 0ontri8ti i8ting ng to 8a5 taste an5 0oloring o; t6e il:. E2en t6og6 it 6as a USP 7a0:aging< 8t i; e/7ose5 in t6e snlig6t< t6e il: is 5is0olore5. T6e4 9ere an5 still not a9are o; t6e original Can5ia< 96i06 9as so 7o7lar in Ero7e an5 ot6er & 0ontries aron5 t6e 9orl5. No9 9e are going to re*lan06 Can5ia again 9it6 a ne9 nae ?MI$CY@. No9< 9e are going to 06anging t6e 7er0e7tion o; t6e 7eo7le. Consers 0oe a0ross an4 7ro50ts 5ail4 8t 5o not al9a4s ree8er t6e all. T6e ones t6e4 re0all are sall4 t6e ones t6e4 6a2e e/7erien0e5 or st t6e ones t6e4 are e/7ose5 to. T6ere are soe 7ro50ts to 96i06 t6e4 get e/7ose5 in s06 a 9a4 t6at t6e eor4 o; t6at 7ro50t sta4s 9it6 t6e. So :ee7ing in 2ie9 t6e 0onser nee5 9e are 0oe in to t6e ar:et 9it6 t6e 8ran5 nae MI$CY MI$CY 9it6 9it6 ne9 7ri0ing an5 ar:eting strateg4. No9 9e 9ill totall4 06ange t6e 7er0e7tion o; t6e 0stoer an5 ;a0ilitate t6e in 5i>erent 5i>er ent 9a4. 9a4. #or t6e tie tie 8eing 9e are 0oe into t6e ar:et ar:et 9it6 st il: 8t a;ter t6at 9e also lan06 il: a:e 7ro50ts li:e i0e 0rea< 4ogrt 4og rt<< 0r 0rea ea an5 5i> 5i>er erent ent li= li=i5 i5 a55 a55ers ersBs: Bs:i i il il:. :. A5 A52er 2ertis tisee eents nts<< 7rint e5ia< ele0tri0 e5ia 0a7aign< ra5io< 8ill 8oar5s an5 sales ;or0es st 8e se5 ;or t6e 6ea24 7rootion o; t6e 7ro50t. To 7roote t6e entire site< an online ar:eting 7rogra 9as lan06e5. So0ial 9e8 sites are also se to 7roote t6e 7ro50t. An5 9e assre t6at no9 9e are
4
MILCY
gett ge ttin ing g s s00 00es ess s to 7r 7ro oot ote e t6 t6e e MI$CY. An5 06ange 06ange t6e 7er0e7t 7er0e7tion ion o; 0onser an5 also s00ess;l to get a large ar:et s6are.
!2er2ie9 o; t6e Co7an4 +ale +alee8 e8 #oo5s oo5s P2t. P2t. $t5. $t5. star starte te5 5 its its 8si 8sine ness ss in 1,% 1,% 9it6 9it6 t6e t6e nae nae C6a56r4 Dairies $t5. T6e 7lant s7rea5s o2er 3' a0res o; lan5 96i06 is sitate5 at ) :iloeters ;ro $a6ore Distri0t Cort< 9it6 a 0a7a0it4 to 7ro0ess ,(<((( liters o; il: 7er 5a4 9it6 a la8or ;or0e o; 1&( 9or:ers. T6e 7ro50tion 7ro0ess starte5 in 1,& 9it6 U+T BUltra +ig6 Treatent li=i5 il: s06 as an initial 7ro50t 96i06 8e0ae 2er4 7o7lar in no tie. CD$ BC6a56r4 Dair4 $iite5 is one o; t6e re7 e7t ta8 a8le le
an5 an 5
ren eno9 o9ne ne5 5
0o7 0o 7an anie ies s
in
Pa:istan. CD$ 9as esta8lis6e5 in 1,% as a 7ri2 7r i2at ate e li lii ite te5 5 0o 0o7 7an an4 4. T6 T6e e 0o 0o7 7an an4 4 0ae 7 9it6 its rst 7ro50t +alee8 Mil: an5 0ontine5 to e/7an5 its 7ro50t line. In 1,,< CD$ intro50e5 F+alee8 Crea 96i06 9as not onl4 lan06 la n06e5 e5 5ir 5ire0t e0tl4 l4 ;or 0on 0ons ser er ar ar:e :ett 8t als also o s7 s77lie 7lie5 5 to an an4 4 i0e 0rea ;a0tories 96ere it 9as se5 as a 0ore ingre5ient. T6e 0o7an4 6as its it s 6e 6ea5 a5 o o0e 0e in $a $a6o 6orre an an5 5 a 7l 7lan antt lo lo0a 0ate te5 5 )& )&*: *: ;r ;ro o $a $a6o 6orre in H+AIP+ERU. T6e 7lant is e=i77e5 9it6 latest e=i7ent an5 te06nolog4< s7e0ia s7e 0iali lie5 e5 9or 9or: :ers s0i s0ient entist ists s an5 7r 7ro;e o;ess ssion ionals als 96o ass assr re e =a =alit lit4 4 at e2er4 le2el o; 7ro50tion 7ro0ess. C6a56r4 Dairies liite5 is one o; t6ose 96o 6a2e entere5 t6e 5air4 in5str4 o; Pa:istan an5 6a2e 7ose5 serios t6reats to 9ell esta8lis6e5 rs li:e Nestle. T6e nae o; C6a56r4 Dairies liite5 liite 5 9as 06ange5 to +alee8 #oo5s $iite5 $iite5 9it6 e>e0t ;ro #e8rar4< ((%. +ale +alee8 e8Js Js a5i a5ini nist stra rato tors rs 0lai 0lai t6at t6at t6ei t6eirr 7lan 7lantt a5o7 a5o7te te5 5 t6e t6e late latest st te06nolog4 ;or il: 7ro0essing an5 t6s it 6a5 an e5ge o2er ot6er aron5
5
MILCY
t9ent4 7lants in 0o7etition in0l5ing Mil: 7a: as all ot6er 7lants
9ere
8ase5 on o8solete Ero7ean
te06nolog4. T6e i5ea 8e6in5 U+T in2estent 9as to 7ro2i5e 0onsers 9it6 t6e 8est =alit4 o; 7a0:age5 5air4 an5 ;oo5 7ro50ts t6at no ot6er 0o7an4 0an 7ro50e. A8ot ;or 4ears later< t6e 0o7an4 5e0i5e5 to enter a oint 2entre 9it6 #riesl an5 #ris0o Doo B##D o; Net6erlan5s an5 0ontine5 t6e a0ti2it4 ;ro No2e8er 1, to De0e8er 11. T6is oint 2entre 5i5 not last 2er4 long 8e0ase o; t6e 06ange in glo8al strateg4 o; ##D an5 9as ai0a8l4 5issol2e5. +alee8 t6en 9ent on its o9n till De0e8er 1, till it signe5 a 0ontra0t 9it6 Can5ia t6at is a ar:et lea5er in #ran0e. Un5er t6is agreeent< t6e 0o7an4 lan06e5 Can5ia 2ale a55e5 li=i5 il: 7ro50ts all o2er t6e nation. T6e a52antage o; t6is agreeent t6at +alee8 too: is t6at +alee8 no9 6as a00ess to t6e latest te06ni=e o; 7ro50tion< te06ni0al :no9*6o9< et0. T6is a5e t6e 0o7an4 gain an4 s00esses on 5i>erent ;rontiers an5< no9 it 0o7etes 2er4 9ell 9it6 all ot6er ltinationals an5 6as an e5ge o2er all national 0o7anies a0ti2e in t6e 5air4 in5str4 in Pa:istan. Can5ia is a 7ro50t o; CD$< 96i06 9as lan06e5 in 1. Can5ia is a #ren06 8ran5 an5 it is 7ro0esse5 an5 7a0:e5 n5er an5 li0ense5 in CD$. Can5ia alrea54 is a 2er4 7o7lar 8ran5 in Ero7e an5 ot6er & 0ontries. No9 it 9as also a2aila8le in Pa:istanJs aor 0ities n5er CD$ 5istri8tion 06annels. CD$ in2este5 aron5 (( illion r7ees to lan06 Can5ia in Pa:istan ot o; 96i06 1( to 1& illion 9ere s7ent on its a52ertiseents as it 9as lan06e5 earl4 5ring t6e "orl5 C7 o; 1. Can5ia is Ero7es N8er !ne selling il:. CD$ #oo5s $iite5 an5 Can5ia o; #ran0e 6a2e oine5 6an5s to 8ring t6e 7eo7le 6ig6est =alit4 il:. #or t6e rst tie in Pa:istan< CD$ #oo5s $iite5 6as intro50e5 il:
6
MILCY
7a0:e5 in ;oo5 gra5e 7lasti0 8ottles. T6ese 8ottles are an;a0tre5 ;ro i7orte5 aterials at CD$ #oo5s latest 7lant. T6e4 ensre longer s6el; li;e< 6ig6est =alit4 an5 storage 9it6 ease o; se.
Soe Cases o; #ailre o; Can5ia
P!!R ADVERTISING AND MARKETING CAMPAIGN
Can5ia il: ;aile5 to 5o a 7ro7er a52ertiseent an5 ar:eting 0a7aign. T6ere 9as 6ar5l4 an4 on air a52ertiseent an5 no ot6er e5i ;or a52ertiseent 9as se5.
C!$!R AND TASTE
T6e i7ortant attri8tes t6at Can5ia la0:s are 0olor an5 taste o; t6e il:. T6e 0olor is not 7rel4 96ite 5e to 96i06 7eo7le 8egin to t6in: t6at t6e il: is not 7re an5 64gieni0.
PRICING
Anot6er area o; 9ea:ness is t6e 7ri0ing strateg4 se5 ;or Can5ia. Its 7ri0e 9as lo9er t6an t6e ot6er 8ran5s a2aila8le in Pa:istan so t6e rst t6ing 0oes in t6e 0onser in5 t6at t6e il: is not o; goo5 =alit4 an5 s8stan5ar5.
PACKAGING
Pa0:aging is t6e also ost i7ortant ;a0tor 0ontri8ting to 8a5 taste an5 0oloring o; t6e il:. E2en t6og6 it 6as a USP 7a0:aging 8t i; e/7ose5 in t6e snlig6t< t6e il: is 5is0olore5.
HRANDING
T6e nae Can5ia 9as relati2el4 n:no9n to t6e 7eo7le o; Pa:istan an5 an4 t6og6t it 9as soe :in5 o; 0an54 or soet6ing o; t6at sort. T6e4 9ere an5 still not a9are o; t6e original Can5ia< 96i06 9as so 7o7lar in
7
MILCY
Ero7e an5 ot6er & 0ontries aron5 t6e 9orl5. T6e 8ran5 6as La2or o; il:s rat6er t6an st 7lain il:.
PR!DUCT GR!"T+
Anot6er aor reason ;or t6e ;ailre o; Can5ia is t6at t6e 0o7an4 6as not 8een a8le to in0rease t6e 5e7t6 o; t6eir 7ro50t sin0e lan06ing its La2ors< 0olors< sies< an5 o2erall 2ariet4. T6ese inno2ations are ne0essar4 to 0reate a goo5 iage o; t6e 8ran5 in t6e in5 o; t6e 0onser.
INCENTIVES
No in0enti2e or 5is0onts are o>ere5 to t6e 0onsers. No 8l: 5is0onts are gi2en eit6er. T6e 0o7etitors 6o9e2er< ;ollo9 t6is 7ra0ti0e. Can5ia 9as also not gi2en in0enti2es to t6e retailer or 96olesaler to 7osition t6e Can5ia in its s6o7.
#ACI$ITATI!N
CD$ is also not 7ro2i5ing 5ee7 ;reeers an5 ;ri5ges to 8ig retail otlets an5 5e7artental stores o; Can5ia. De to t6is< t6ere are an4 areas 96ere Can5ia il: is not 7er;oring 9ell< es7e0iall4 in areas o; t6eir target ar:ets.
Pestle Anal4sis In anal4ing t6e en2ironental ;a0tors it is i7ortant to i5enti;4 t6e ;a0tors t6at ig6t a>e0t n8er o; 2aria8les t6at are li:el4 to inLen0e s77l4 an5 5ean5 o; organiation 7ro50t an5 also its 0ost le2els.
8
MILCY
P!$ITICA$ Coon 7er0e7tion is t6at it is a 9ea: go2ernent< ne2ert6eless 8a0:e5 84 t6e 9estern 7o9ers Pa:istan 6as a 5eo0rati0all4 ele0te5 go2ernent 96ere t6e rling 7art4 is Msli leage BN. Pa:istan 6as alrea54 ;a0e5 an4 8lo9s in t6e 7oliti0al 6istor4 as 9e 6a2e seen no lea5er a;ter M6aa5 Ali -inna6. Martial la9 an5 5eo0ra04 0on0e7ts 6a2e 0reate5 6ge ess. As entione5 earlier< a 9ea: go2ernent 0an 06ange at an4tie< 96i06 a4 translate into a 06ange at t6e to7 anageent o; an4< i; not all o; t6ese go2ernent o9ne5 organiations. Ht 9e are tal:ing a8ot 0rrent go2ernent 7er;oran0e t6e4 are 6an5le an4 6ealt6 isses 2er4 9ell. T6e 6ealt6 an5 ;oo5 inister loo: 2er4 0are;ll4 t6e ar:et sitation. An5 go2ernent also reglates t6e 7ri0es o; t6e 7ro50t 2er4 9ell.
EC!N!MIC
9
MILCY
Une7lo4ent is rising regar5less o; t6e ;a0t t6at la8or s77l4 is 6ig6 an5 a2aila8le at lo9 0osts. Distri8tion o; 9ealt6 s4ste 0ontines to 9orsen 4ear a;ter 4ear 8e0ase t6e ga7 8et9een t6e ri06 an5 t6e 7oor 0ontines to 9i5en. !; t6e general 78li0 6as 5e0rease5. T6is is a7art ;ro t6e nan0ial ai5 7a0:ages it 0ontines to a00e7t ;ro 0ontries li:e t6e Unite5 States o; Aeri0a an5 ot6er #rien5s o; Deo0rati0 Pa:istan. Pa:istanJs integration 9it6 t6e glo8al e0ono4 6as 8rog6t 7ositi2e 06anges to its o2erall e0ono4< in0l5ing in0rease in GDP an5 5e0line in i7ort 5ties. Regar5less o; soe 7ositi2e 06anges< ne7lo4ent an5 7o2ert4 are on t6e rise. T6is is ;rt6er tro8lesoe 8e0ase 9ages in t6e 7ri2ate se0tor 6a2e 8een on an in0rease as 7er t6e 5ean5 to 0o7ete in t6e glo8al ar:et. So to s 7 t6e e0onoi0 0on5itions are not sta8le.
S!CIA$ +ealt6 an5 E50ation se0tors are t6e t9o ost i7ortant se0tors ;or an4 0ontr4<
s7e0iall4
a
5e2elo7ing
nation.
It
is
t6e
go2ernentJs
res7onsi8ilit4 to 7ro2i5e t6e 8est 7ossi8le 6ealt6 0are an5 e50ational ;a0ilities ;or its 7eo7le. Un;ortnatel4< t6ese are t6e t9o areas 96ere t6e go2ernent allo0ates t6e least aont in t6eir annal 85get. T6ere are so an4 ;a0tors also in0l5e5 in so0ial en2ironent li:e 0onser 8e6a2ior< 7er0e7tion.
TEC+N!$!GICA$ Te06nologi0al e/7ertise is rea5il4 a2aila8le in t6e 0ontr4 9it6 o2erLo9 o; IT 7ro;essionals in 5i>erent in5stries. T6ere 6as 8een an iense te06nologi0al i7ro2eent in t6e in5strial se0tor. In5strialiation in t6e 0ontr4 is ;airl4 stagnant 9it6 international in2estors =ite 9ar4 o; entering t6is ris:4 Pa:istani ar:et. T6ere;ore< latest an;a0tring te06nolog4 is signi0antl4 issing ;ro t6e ar:et. As a reslt< t6e
10
MILCY
0ontries i7orts are 6ig6er t6an its e/7orts. An5 t6e ain e/7orts are ;ro t6e agri0ltral an5 te/tile se0tor. T6ere 6as 8een a longstan5ing nee5 to 5e2elo7 t6e in5str4Js 7ro50t i/ 7arti0larl4 so gi2en t6e 0o7etiti2e 7ressres asso0iate5 9it6 t6e re0ent 5air4 0oo5it4 7ri0e 5e0reases an5 t6e ongoing reo2al o; 7ri0e s77orts. T6e in5str4 nee5s to 8e0oe less reliant on lo9 argin 0oo5it4 7ro50ts an5 ;o0s ore on t6e 6ig6er 2ale a55e5 7ro50ts. To a06ie2e t6is< ongoing resear06 an5 5e2elo7ent an5 te06nologi0al i7ro2eents are re=ire5.
$EGA$ T6e la9 an5 or5er sitation is Pa:istan is not goo5. T6e en2ironent is not sa;e 5e 5i>erent ene4 ;or0es. Moreo2er
t6e 5i>erent 7oliti0al
0a7aigns also 5istr8 t6e la9 an5 or5er sitation a lot. $egal ;a0tors in0l5e 5is0riination la9< 0onser la9< antitrst la9< e7lo4ent la9< an5 6ealt6 an5 sa;et4 la9. T6ese ;a0tors 0an a>e0t 6o9 a 0o7an4 o7erates< its 0osts< an5 t6e 5ean5 ;or its 7ro50ts.
ENVIR!MENTA$ En2ironental ;a0tors in0l5e e0ologi0al an5 en2ironental as7e0ts s06 as 9eat6er< 0liate< an5 0liate 06ange< 96i06 a4 es7e0iall4 a>e0t in5stries s06 as toris< ;aring. #rt6erore< gro9ing a9areness o; t6e 7otential i7a0ts o; 0liate 06ange is a>e0ting 6o9 0o7anies o7erate an5 t6e 7ro50ts t6e4 o>er< 8ot6 0reating ne9 ar:ets an5 5iinis6ing or 5estro4ing e/isting ones.
11
MILCY
S9ot Anal4sis o; Can5ia
STRENGT+S #ollo9ings are t6e ain strengt6s o; Can5ia il:
T6e aor strengt6 o; Can5ia is t6e 7ro50t itsel; 8e0ase t6ere is no ot6er 7ro50t 9it6 s06 ni=eness in t6e ar:et.
It 9as ore 0araelie5 il: in its natre as 0o7are5 to ot6er 7ro50ts o; ar:et.
It 9as in a 8ottle s6a7e so it 9as easier to o7en. -st ta:e t6e li5 o> an5 7or il:.
Pa0:e5 in ;oo5 gra5e 7lasti0 8ottles. T6ese 8ottles are an;a0tre5 ;ro i7orte5 aterials at CD$ #oo5s latest 7lant. T6e4 ensre
longer s6el; li;e< 6ig6est =alit4 an5 storage 9it6 ease o; se. Can5ia il: 0o7rises international 7a0:aging. A>or5a8le an5 reasona8le 7ri0ing strateg4 9as ;ollo9e5 84 t6e.
12
MILCY
"EAKNESS #ollo9ings are t6e ain 9ea:nesses o; Can5ia il:
T6eir 7ro50t is ignoring ;eale taste Mostl4< Men se to 5rin: t6i0: il: as 0o7are5 to "oen.
T6e 0olor o; t6e il: 9as 4ello9is6 t6s a:ing t6e 0onsers rel0tant to 84.
T6ere is no rnning 7rootion. !nl4 Ni06e ar:ets targete5 to ser2e t6e li:es o; N.".#.P an5 Pna8.
Msi0 7la4s a 2ital role in ar:eting o; an4 7ro50t. A00or5ing to one resear06 in '( a5s< it is si0< 96i06 attra0ts t6e attention o; a5ien0e. T6e a5s ;or Can5ia 5i5 not 6a2e an4 si0 or elo54 in t6e.
Prootional strateg4 9as 7oor an5 re=ire5 6ge 0a7ital.
Consers get ore attra0te5 t6rog6 0o7etitorJs 7ro50ts an5 t6e4 are ;aile5 in 0on2in0ing t6e.
!PP!RT+UNITIES #ollo9ings are t6e ain o77ortnities o; Can5ia il:
T6e4 0an intro50e La2ore5 il:. Hig Mar:et is t6ere 8e0ase '' o; t6e ar:et s6are is 4et to 8e 0a7tre5.
$arge CD$ 5istri8tion 06annel.
T+REATS #ollo9ings are t6e ain t6reats o; Can5ia il:
+alee8 il: is its 8iggest t6reat sin0e t6ere 9ill 8e a 0anni8aliing sitation in t6e ar:et at t6at tie.
Tetra Pa0: is t6e 8iggest t6reat ;or CANDIA 8e0ase it 9as t6e onl4 8ottle5 natral 7ro50t in Pa:istan.
13
MILCY
In Pa:istan 7eo7le are a;rai5 to tr4 ne9 7ro50t< la0: o; interest s6o9s a8ot 7ro50t.
Co7etitorJs iage 9as 2er4 strong in t6e ar:et.
Mar:eting Anal4sis o; Can5ia
PR!DUCT
P$ACE
CANDIA M$K
PRICE
PR!M!TI! N
PR!DUCT
Can5ia no 5o8t t6e 6ig6 =alit4 il: 8t ;ails to 0a7tre t6e ar:et. T6e 0ore o8e0ti2e 7ro50t o; t6e Can5ia is t6e U+T il:. It 9as 7ositione5 aong its 0stoers as ntritios< energiing< an5 taste;l. T6at is s7e0iall4 a5e ;or sart< 6ealt64 an5 energeti0 7eo7le. Can5ia also 6as an a52antage as a ;oreign 8ran5O ;oreign nae< 8e0ase it is 2er4 ;aos 8ran5 o; Ero7e.
14
MILCY
CD$ #oo5s $iite5 6as intro50e5 il: 7a0:e5 in ;oo5 gra5e 7lasti0 8ottles. T6ese 8ottles are an;a0tre5 ;ro i7orte5 aterials at CD$ #oo5s latest 7lant. T6e4 ensre longer s6el; li;e< 6ig6est =alit4 an5 storage 9it6 ease o; se. Can5ia 9as 7ro2i5e5 il: in 7lasti0 8ottles t6atJs 9as 6is iitati2e in Pa:istan 8e0ase no one in t6e ar:et 96o 7ro2i5e il: in 8ottles 8t still it 9as ;ails in ar:eting. More o; a8o2e Can5ia 9as no inno2ation strateg4 in its 7ro50t. T6e4 st 9ant to 0a7tre t6e ar:et 9it6 t6e single il: 8ran5 9it6 liite5 2ariet4. !ne 5isa52antage o; Can5ia is also t6at it 9as st a2aila8le in ranges t6e sers o; &(l 0anJt se t6e Can5ia 8e0ase o; na2aila8ilit4 o; s06 7a0:ing. An5 t6e Can5ia loses its ar:et s6are 5e to not 6a2e sall 7a0:ing ;or in5i2i5al sers. Can5ia is a2aila8le in 8ottles in t6e ar:et in t9o ranges RANGES OF *ANDIA +00 ', 1 ,"!e
PRICE
Pri0e s6ol5 8e a00or5ing to t6e 7ro50t 5ean5 o; 78li0. Pri0es s6ol5 8e t6at 96i06 gi2es a/i re2ene to t6e 0o7an4. Pri0es s6ol5 not 8e too 6ig6 or too lo9 ;ro T6e 7ri0es 96i06 0olle0t 84 t6e 0o7otators 9as 06arging 84 t6eir 0stoers ot6er9ise No8o54 9ill 7r06ase t6eir 7ro50t. Can5ia 9as 06arging lo9 7ri0es as 0o7are to its 0o7etitors. An5 t6e 06arges o; t6e il: are as ;ollo9
RANGES OF
PRI*ES
15
MILCY
*ANDIA +00 ', 1 ,"!e
RS. 1& RS. 3(
P$ACE
T6e 7la0eent o; Can5ia 9as also no intensi2e. Can5ia 9as 5istri8te5 t6rog6 t6e CD$ 5istri8tion. No 5o8t t6e 5istri8tion o; CD$ 9as 8ig enog6 8e0ase t6rog6 t6at 5istri8tion CD$ 9as 5istri8te5 +alee8 il: an5 t6at as a 2er4 9ell :no9 8ran5 o; at t6at tie. Ht still t6e 5istri8tions o; CD$ 9ere no so intensi2e or 0a7tre all t6e areas o; Pa:istan.
PR!M!TI!N
Soe 7ro50ts 6a2e attri8tes li:e Las64 7a0:aging or soet6ing nsal. !t6er soe ;a0tors in0l5e t6e 9a4 t6e 7ro50t is 7roote5< 6o9 it is a52ertise5< an5 96o en5orses it. T6e e5i se5 ;or a52ertising 7la4s an i7ortant 7art in t6e learning an5 eor4 o; a 0onser 0on0erning a 7arti0lar 7ro50t. CD$ in2este5 aron5 (( illion r7ees to lan06 Can5ia in Pa:istan ot o; 96i06 1( to 1& illion 9ere s7ent on its a52ertiseents as it 9as lan06e5 earl4 5ring t6e "orl5 C7 o; 1. Ht t6e a52ertiseent o; Can5ia 9as not so e>e0ti2e 8e0ase it ;ails to gras7 t6e attention o; 0onsers. T6e4 ;ail to 8il5 its iage in t6e 0onsers in5.
Re8ran5ing
"e are 0oe in to t6e ar:et 9it6 ne9 8ran5 nae in to t6e 7la0e o; Can5ia il: an5 t6e ne9 nae 9e 06oose t6at is MIL*. . An5 or ission or slogan 9ill 8e
16
MILCY
?INSPIRATI!N #!R +EA$T+IER $I#E@
More o2er s also 0oe 9it6 ne9 ar:etingO 7rootional an5 7ri0ing strateg4 in to t6e ar:et an5 no9 9it6 7ro50t 9e 9ill also 7ro2i5e ser2i0es to or 0stoers. No9 9e 9ant to ser2e or 0stoers in 5i>erent 9a4s. "e 9ill also ;o0s on inno2ation an5 resear06 an5 5e2elo7ent. An5 or ne9 logo is ;ollo9ing 8elo9
More o2er s also 06ange t6e 7a0:ing la8eling. An5 also 0oe 9it6 ne9 ;eatres 96i06 no one 6as. No9 9e 9ill 8ase or ;on5ation on ?QUA$ITY@. An5 t6e =alit4 9e 9ill ne2er sa0ri0es. An5 or =alit4 ;on5ation 6as ;ollo9ing 7illars 96i06 are as ;ollo9
17
MILCY
#ollo9ing a8o2e 7oints 9e 9ill ;ollo9 to 8e a 7art o; 7otential ar:et. An5 9e are 9it6 t6e 6o7e t6at 9e 9ill get s00ess i; 9e 9ill ;ollo9 t6e ;ollo9ing 7oints o; =alit4. An5 9e 9ill tr4 to t6in: or go 8e4on5 one ste7 a6ea5 ;ro or 0o7etitors.
Ne9 Mar:eting Strateg4 T6e ar:eting i/ is t6e set o; a0ti2ities an5 ta0ti0al ar:eting tools 7ro50t< 7ri0e< 7la0e< 7rootion t6at t6e rs 8len5 to 7ro50e t6e res7onse it 9ants in t6e target ar:et. T6e ar:eting i/ 0onsists o; e2er4t6ing t6e r 0an 5o to inLen0e t6e 5ean5 ;or its 7ro50ts. T6e % PJs o; ar:eting i/ are
Pro50t Pri0e Pla0e Prootion
Instea5 o; a8o2e 9e are also 7ro2i5e t6e ser2i0es to or 9ort64 0stoers< so t6atJs also in0l5es 3 ore PJs o; ser2i0es in5str4
Pro0ess
18
MILCY
P64si0al e2i5en0e Peo7le
PR!DUCT
PRICE
P$ACE
PR!M!TI!N
PE!P$E
PR!CESS P+YSICA$ EVIDENCE
PR!DUCT Pro50t eans t6e goo5s an5 ser2i0es 0o8ination t6e 0o7an4 o>er to t6e target ar:et an5 0stoers. Pro50ts in0l5e 764si0al o8e0ts< ser2i0es< e2ents< 7ersons< 7la0es< organiations< i5eas< or i/es o; t6ese entities. !r 7ro50t is Mil04 96i06 is energeti0 an5 6ealt64. T6e 7re2ios nae o; MI$CY il: 9as Can5ia an5 ne9 logo an5 la8eling are 5esigne5 to 7roote an5 sell t6e 7ro50t. #ollo9ing are t6e logo 96i06 9e 9ill lan06 in t6e ar:et
Soe i7ortant 7oints relate5 to t6e MI$CY P-#%! /%,"!
19
MILCY
"e are ore ;o0s on t6e =alit4 o; t6e il: 8e0ase Can5ia 9as ;ail 5e a lot o; =alit4 isses. T6e 0olor o; t6e il: 9as no 7rel4 96ite. An5 9e tr4 or 8est to 7ro2i5e t6e =alit4 il: to or 9ort64 0stoers. "e 9ill esta8lis6 t6e =alit4 0enters to 7roote t6e taste an5 =alit4 o; t6e il:. An5 it also in0l5e in or slogan t6at< INSPIRAION FOR HEALHIER LIFE.
Its ot6er ;eatres in0l5e Ri06 0olor #res6 taste an5 sell $ong e/7ir4 5ate *#-e &e$e4! #5 !e -#%!
Core 8enet o; MI$CY il:< to 7ro2i5e 6ealt6 an5 ntrition to t6e 0stoer. An5 7ro2i5e t6e ne0essar4 2itains an5 7roteins to 0stoer t6rog6 il:. Ee!!"#$ %! #%- -#%!
"e 9ill ;lll t6e e/7e0tations o; or 0stoer. Cstoer e/7e0ts t6at t6e il: is 7re an5 6a2e goo5 =alit4 t6at is 8ene0ial ;or t6e 6ealt6. "e 9ill tr4 to 7er;or 8e4on5 t6e e/7e0tations o; t6e 0stoers. D"e-e$!"!"#$ #5 #%- -#%!
"e 9ill 7ro2i5e t6e 1(( 7re il: to t6e 0stoer. !r =alit4 7ro2i5e5 t6e a/i satis;a0tion to t6e 0stoer. "e 7ro2i5e t6e garantee in goo5 =alit4 an5 9e 7roise5 to aintain t6e =alit4. Qalit4 an5 ser2ing st4le 9ill 8e t6e 5i>erentiation 7oint. Ne: -#%! ee!!"#$
"e 8elie2e on inno2ation so 9e 0ontino t6e 5i>erent t47es o; inno2ation an5 t6en intro50e t6e ne9 an5 5i>erent =alit4 7ro50t in t6e ar:et. P-#%! ,"5e ,e
"e are al9a4s trie5 to loo: on t6e gro9t6 o; MI$CY il:< an5 as 9e are 0oe 9it6 ne9 ar:eting te06ni=e an5 strategies 9e are at intro50tion stage. P-#%! P#;"!"#$"$<
20
MILCY
It is 7ositione5 aong its 0stoers as ntritios< energiing< an5 taste;l Mil04. T6at is s7e0iall4 a5e ;or sart< 6ealt64 an5 energeti0 7eo7le an5 no restri0tion ;or an4 age liit. P-#%! A!!-"&%!e;
MI$CY il: 6as ri06 taste an5 i/ 9it6 =alit4 Ingre5ients. Mil04 0ontains ingre5ients as ;ollo9s
B-$"$< $ =<"$<
T6e nae o; Mil04 is 7rinte5 on its 7a0:. A ;or 0ornere5 s=are 7a0:< a5e o; 6ig6l4 64gieni0< si/ la4ere5 tetra 7a0: is se5 as 0ontainer. !t6er la8eling 7rinte5 on t6e 7a0: in0l5es ingre5ients< e/7ir4 5ate< an5 7ri0e an5 8at06 n8er. An5 one ;eatre 9e a55 t6at 9e are a55s t6e 8enets o; ta:ing il: on reglar 8asis an5 5isa52antage o; not ta:ing t6at.
I; 9e tal: a8ot its 0arton 7a0:ing .&liter 9ill 8e 7a0:e5 in 8o/
7a0:ing 0ontaining % 7a0:s in it. An5 .&( liter 9ill 8e 7a0:e5 in also a 8o/ 7a0:ing 0ontaining 1
7a0:s in it. 1 liter ;ail4 7a0: 9ill 8e 7a0:e5 also in 0ar5 8oar5 7a0:ing o;
0ontaining 1 7a0:s in it. liter e0onoi0al 7a0: 9ill 8e 7a0:e5 in 7lasti0 8ag o; 0ontaining st ) 8ottles in it.
21
MILCY
No9< 9e tal: a8ot t6e in 96i06 9a4 9e ser2e to or 0stoers. "e are 0oe into t6e ar:et to ;lll t6e nee5s o; 5i>erent 0stoers 9it6 t6eir 5i>erent nee5s. "e are 0oe 9it6 9i5e 2ariet4. Kee7ing in 2ie9 t6e 0stoer nee5 an5 5ean5 or il: MI$CY is a2aila8le in ;ollo9ing ranges RANGES
PA*KING
OF MILK. 0>2+ ,"!e-
ARIBUE Personal 7a0:
0>+0 ,"!e-
Me5i 7a0:
1 ,"!e-
#ail4 7a0:
2 ,"!e-
E0onoi0al 7a0:
?-"e!
"e 9ill 0oe 9it6 a lot o; 2ariet4 o; il:. T6at is st 5oing too little 8it 5i2ersi;4 t6e MI$CY il: an5 to gi2e 5i>erent tastes. An5 t6atJs also ;or t6ose 0stoers 96o 5onJt li:e il: so 9e gi2e t6e 5i>erent 5eli0ios taste ;or 6i.
T6at La2or il: 9ill 8e a2aila8le in st one range 96i06 is o; 3((l an5 its 7ri0e 9ill 8e Rs. 3. An5 t6atJs ;ll o; 6ealt6 an5 ntrition 7o9er. So 9e are 0oe in t6e ar:et 9it6 ;ollo9ing 5i>erent La2ors
22
MILCY
RANGES OF FLA?OR MIL*. MILK B$$ M",= S!-:&e-- M",= *##,!e M",= A,'#$ M",= *#ee M",= ?$",, M",= M$<# F,@#-
PRICE T6e 7ri0es o; MI$CY il: are 8ase5 on t6e 0ost o; ingre5ients 96i06 are se5 ;or t6e a:ing o; il: an5 as 9ell as ot6er o7erational 0ost li:e 7ro0essing< 7a0:aging an5 logisti0s. Soe i7ortant ;a0tors or o8e0ti2es o; 7ri0ing are M"'%' -#4! '-<"$
MI$CY il: i7ortant 7ri0ing o8e0ti2e is to 7ro2i5e 6ig6 =alit4 an5 ta:e 7rei 7ri0e to t6eir 0stoers ot6er t6an t6eir 0o7etitors 8e0ase o; 8ran5 iage an5 7ro50t 5i>erentiation. He0ase 9e are 9it6 t6e 7er0e7tion t6at as t6e 7ri0es are 6ig6 0onser 9ill 7re;er t6at one 8e0ase t6e4 t6in: t6at t6e 7ro50t is o; 6ig6 =alit4. /%,"! ,ee-;"
MI$CY il: 0ore o8e0ti2e is to 7ro2i5e a5e=ate =alit4 to t6eir 0stoers. An5 9e 7roise to or 0stoers t6at 9e 7ro2i5e t6ose range 96i06 are 8ene0ial ;or t6e 0stoerJs 6ealt6 an5 t6e4 ;lll t6eir 7roise. De to or =alit4 9e 9ill 8e0oes t6e 0stoer rst 06oi0e 2er4 soon. L#$< -e,!"#$;" :"! %;!#'e-
MI$CY 9ill 7ro2i5e =alit4 7ro50ts to t6eir 0stoers. MI$CY 9ill gi2e goo5 8enet against t6eir 0ost so t6atJs lea5s to long ter relation an5 7roise to 7ro2i5e t6e =alit4 ser2i0es as 9ell in 5i>erent 9a4. P;#,#<", P-""$<
23
MILCY
Mil04 7s406ologi0al 7ri0ing se5< i*e 6ig6 7ri0e are =ote5 as nestle are 5oing in t6e ar:et< 96i06 reLe0t Mil04 7ositioning< as F6ig6 7ri0e ;or 6ig6 =alit4J. Mil04 is a ar:et ;ollo9ers< Mil04 res7on5 to t6e 7ri0e strateg4 o; ar:et lea5er Nestle. An5 9e 9ill 0oe 9it6 o55 7ri0ing strateg4 An5 8elo9 are t6e gi2en 7ri0es 96i06 are 06arge 84 t6e MI$CY il: RANGES
PA*KING
AMOUN IN
OF MILK. 0>2+ ,"!e-
ARIBUE Personal 7a0:
RUPEES
0>+0 ,"!e-
Me5i 7a0:
&
1 ,"!e-
#ail4 7a0:
2 ,"!e-
E0onoi0al 7a0:
1,
300 ML
#la2ore5 Mil:
3
P$ACE We will use intensive distribution tecni!ue to "l#ce MILCY $il% #nd $#%e it #v#il#ble #t ever& bi' or s$#ll so"( )**ective distribution tr#inin' will be 'iven to te s#les "erson to en#nce te distribution tecni!ue o* te s#les "ersons or $#%es #v#il#ble te MILCY "roducts #t #ll over te countr&( # MILCY #v#il#bilit& is our core ob+ective( We will $#%e te stron' in*r#structure o* distribution( We will $#%e structure o* s#les #nd distribution wic is s"re#d in #l$ost ever& cit& #nd s$#ll towns( ,s our co$"etitor -estle do. te& s"re#d its "roducts #round 600 o* /#%ist#n s$#ll or l#r'e towns wit te $ore t#n 6000 *ield *orce #nd $ore t#n 1500 veicle to $eet te de$#nd o* "eo"le( or te s$#ll streets nestle #lso "rovide bi%es to teir s#les *orce were v#n c#nnot entre( ese #re te stron' ste"s #re t#%en b& te -estle to $#%e #v#il#ble teir "roduct ever&were in te $#r%et( o we w#nt to 'o one ste" #e#d *ro$ -estle( We #lso $#%e te s#les *orce to $#%e #v#il#ble our "roducts #ll over te /#%ist#n( /rovide veicles *or *#cilit#te te$ in distribution( ,nd
24
MILCY tou' $onitorin' de"#rt$ent e#d will loo% out te$( We will #lso "rovide 'ood incentives to te s#les *orce to 'r#s" is $otiv#tion #nd cour#'e(
We will divide te countr&s "rovinces in di**erent ones #nd di**erent ones #re *urter divided in re'ions #nd re'ions #re divided in di**erent #re#s( ,nd te s#les *orce will ti$el& re#c its "#rticul#r #re# *or deliver&( is e**ort is done to $#%e #v#il#ble #ll our /#%ist#n( It will be cle#rer wit te el" o* *ollowin' /,- C-L di#'r#$
25
MILCY
PR!VINCES !NES REGI!NS AREAS SA$ES STA##
We will c#"ture #ll te stores *or distribution we#ter s$#ll or l#r'e or #t #n& were in /#%ist#n( MILCY uni!ue sellin' "oints #re #ll te su"er de"#rt$ent#l stores li%e Y/) , M) or di**erent *#$ous stores in di**erent loc#lities o* di**erent cities #nd cover te so $#n& l#r'e stores #round te countr&( MILCY $il% is #*ter w#reouses 'oes to te distributors ten woles#lers #nd ten ret#ilers #*ter t#t to te *in#l consu$er( ,nd our s#les *orces #lso c#"ture te ret#ilers b& is own(
"e 9ill 5ire0tl4 a77roa06 retailer 84 7ro2i5ing 0re5it ;a0ilit4 an5 8ons in ;or o; in0enti2es. "e 9ill also 7ro2i5e allo9an0es to or 5istri8tors an5 retailers to ;rt6er intensi;4 sage o; 7s6 strateg4. !ne i7ortant t6ing< 96i06 9e in0l5e in t6e 7la0eent. "e 9ill also 7ro2i5e t6e 6oe 5eli2er4 ser2i0es to or 0stoers< 96i06 no one 5oing in Pa:istan. He0ase 9e 9ant to ;a0ilitate in 5i>erent 9a4s. "e 9ill gi2e 6i e8ers6i7 to oin s. "e 9ill o7en t6e otlets in 5i>erent lo0ation o; 8ig 0ities o; Pa:istan an5 at 5ense areas li:e OULES LO*AION
$a6ore
Kara06i
Islaa8a5
Mltan
#aisala8a5
Ra9al7in5i
PR!M!TI!N S06 7ro50ts 6a2e attri8tes li:e Las64 7a0:aging or soet6ing nsal. !t6er s06 ;a0tors in0l5e t6e 9a4 t6e 7ro50t is 7roote5< 6o9 it is
26
MILCY
a52ertise5< an5 96o en5orses it. T6e e5i se5 ;or a52ertising 7la4s an i7ortant 7art in t6e learning an5 eor4 o; a 0onser 0on0erning a 7arti0lar 7ro50t "e 9ant to 8e0oe re7ta8le nae in t6e ar:et an5 it s6ol5 also 0oes in t6e in5 o; t6e 0onser t6at it is not st a nae it is t6e nae o; 8ran5 8t t6e nae o; =alit4. MI$CY 9ill 7rootes its 7ro50ts t6rog6 ne9s7a7er< TV< ra5io< 8ill 8oar5s< s7onsors6i7s an5 so0ial e5ia as 9ell. Prootion eans a0ti2ities t6at 0oni0ate t6e erits o; t6e 7ro50t an5 7ersa5e to target 0stoers to 84 it. In 0ase o; 7rootional 0a7aign o; Mil04 ;ollo9ing 7rootional strategies are se5 A@e-!";e'e$!
E>e0ti2e tele2ision a5s are se5 ;or 7rootion. In a55ition to t6is a55s on ne9s7a7ers an5 againes are also 78lis6e5. !t6er a52ertiseent tools in0l5e 6ol5ings an5 sign 8oar5s. Pe-;#$, Se,,"$<
Mil04 is tr4ing to re7osition itsel; 9it6 ne9 nae t6e ol5 nae 9as Can5ia< 96i06 9as 8a5l4 ;aile5 in Pa:istan. So t6e Mil04 tr4 to 6ig6l4 e76asie 7ersonal selling as it 5e2elo7s an intera0tion 8et9een ser< 7ro50t an5 0o7an4 re7resentati2e. T6e sales ;or0e re0or5s t6e rea0tion o; t6e 0onsers to9ar5s t6e 7ro50t t6at ;rt6er 6el7s t6e 0o7an4 to estiate an5 ;oresee t6e a00e7ta8ilit4 aong t6e 0stoers. T6e 7ersonal selling 9ill 8e 5one in t6e ;ollo9ing 9a4s an5 0o7an4 sta> 9ill 8e in2ol2e5 in t6at Pt stalls in 5i>erent 8ig 5e7artental stores Retailer ;ee58a0: a8ot 0stoer 2ie9s !tlet is a ;or o; 7ersonal selling S,e; P-#'#!"#$ !-#%< "$;!#-e A!"@"!"e;
T6e intro50tion o; a ne9 7ro50t is also ;a0ilitate5 t6rog6 in*store an a0ti2it4 96i06 eans t6e 0o7an4 re7resentati2es are 7resent in t6e store an5 t6e4 intera0t 9it6 ea06 0stoer entering in t6e store t6e4 o>er
27
MILCY
t6e to taste t6e ;ree sa7le o; t6e 7ro50t an5 also o>er soe 5is0onts an5 ;ree sa7les. S,e; P-#'#!"#$ 5#- Re!",e-; C#,e Se,,e-; $ D";!-"&%!#-;
"6ile intro50ing o; ne9 7ro50t s7e0ial 5is0onts an5 ;ree sa7les are o>ere5 to 5istri8tors< 96ole seller an5 retailer an5 s7e0ial 5is0onts are gi2en to 6i to 7la0e MI$CY il: on its s6o7 on a goo5 or 0on2enient 7la0e. S#", Me"
As 9e all :no9 t6at t6e i7ortan0e o; so0ial e5ia. So0ial e5ia is 8eing se5 84 all ages o; 7eo7le an5 t6e4 are 8eing 75ate5 84 t6e ne9 in;oration in t6e ar:et an5 t6e ne9 7ro50ts. "e ta:e t6e 6el7 o; ;a0e 8oo: to 7roote t6e 7ro50ts o; MI$CY. "e 9ill as: =estions on 5ail4 8asis to t6e sers 96i06 7ro50t o; il: t6e4 se an5 li:e to se. I; t6e4 9ill se MI$CY 7ro50ts 96i06 t6ing t6e4 li:e ost an5 96at t6e4 9ant ;or 6i an5 i; t6e4 not se t6e MI$CY 7ro50ts t6en 964 t6e4 5onJt se it. So t6at is a 06ea7 9a4 to get t6e ;ee58a0: ;ro t6e 0stoers easil4 an5 rea5il4. S#", $ E!", A:-e$e;;
"e 9ill also ta:e 7art in so0ial an5 et6i0al a9areness. "6i06 gi2es t6e 0stoerJs in5i0ator t6at 0o7an4 is 2er4 0ons0ios a8ot t6e so0iet4 9ell 8eing. T6rog6 so0ial a9areness t6at MI$CY is 6ealt64 7ro50t an5 it is ;ree ;ro ;at an5 ot6er inrios 06ei0als 96i06 are se5 o;ten in t6ese sort o; 7ro50ts. It is so0iall4 a00e7te5 7ro50t an5 it 6as 8een 7re7are5 84 ;ollo9ing all t6e nors o; en2ironental 0on0erns. $i:e 9e 9ill also ta:e 7art in 5i>erent 0a7aigns o; To E50ation In0rease To +ealt6 A9areness Energ4 sa2ing To Tra0 Rles !8e4 A9areness To En2ironental #rien5l4 Plantation "ill He Done !n Green Helts +ealt64 Ki5s Progras "ill He $an06e5 Co7laints Cell "ill He Esta8lis6e5
28
MILCY
*##="$< S#: #$ e,e@";"#$
"e 9ill also se t6e tele2ision 0oo:ing s6o9s to 7roote or 7ro50t. 9e 9ill s7onsor MI$CY in 5i>erent 0oo:ing s6o9s 8e0ase ostl4 9oen is 2er4 :een a8ot 0oo:ing s6o9s an5 t6e4 9at06 it reglarl4 so t6is 9ol5 8e an e>e0ti2e strateg4 to 7rse.
"e 9ill also ta:e t6e 6el7 o;
7ro;essional 0oo:s B$i:e C6e; AKIR to 7roote or 7ro50ts. T6e 0oo: 9ill tells t6e 2ie9ers 6o9 t6e MI$CY il: 0an 8e se ;or 5i>erent 7r7oses an5 96at re0i7es 0an 8e a5e ore 5eli0ios 9it6 MI$CY an5 96at is t6e taste an5 8enets MI$CY il: 6as. T6e 0oo:ing s6o9 9ill 8e 8roa50aste5 in t6e 9ee: onl4 one tie on AUQ TV 9it6 t6e nae o; MI$CY 8e0ase it is a ;aos 0oo:ing 06annel. B-$ A'&;;#-
"e 9ill also ta:e t6e 6el7 o; 8ran5 a8assa5or to 7roote t6e 7ro50t 8e0ase a8assa5or also inLen0es t6e 0stoer to se t6at 7arti0lar 7ro50t. So 9e 9ill 06oose t6e Air :6an a ;aos 8o/ing star to 8e or 8ran5 a8assa5or.
*%,!%-e -"!"#$ F#,,#:e-;
"e 9ill also 7roote t6e 0ltre o; 5i>erent 7ro2in0es li:e in Pna8 9e 9ill 7roote t6e Pna8i 0ltre an5 in Sin56 9e 9ill 7roote Sin56i 0ltre 9e 9ill also lan06 ;esti2als in 5i>erent sessions. An5 ore o; a8o2e 9e 9ill also 06ange or 7a0:aging a00or5ing to t6e 0ltre an5 ;esti2als li:e in Raa5an< Hesant ;esti2al an5 06 ore.
29
MILCY
O%!,e!;
As 9e tol5 a8o2e 9e all o7en otlets at 5i>erent 8ig 0ities o; Pa:istan to 7ro2i5e 6oe 5eli2er4
ser2i0es
to
or
0stoers. !tlet is also t6e 7rootional a0ti2it4 8e0ase at a 7arti0lar lo0ation 4o 0an
7roote
4orsel;
an5
gras7 t6e 0onser attention. M#-$"$< S#: I$%e$e
Morning s6o9s are 2er4 ;aos in t6ese 5a4s an5 it 6as a 2er4 goo5 inLen0e on t6e 6ose6ol5 la5ies. So 9e also ta:e t6e 6el7 o; orning s6o9s to gras7 t6e attention o; 6ose6ol5 la5ies ;or t6e se o; MI$CY 8ran5 In t6ese s6o9s 9e 9ill 7ro2i5e t6e 8enets to t6e 2ie9ers. *-!##$ F",' P-e;e$!
"e 9ill also lan06 t6e 0artoon l ;or t6e 06il5ren an5 let 6i :no9 96at t6e 8enets o; sing il: are an5 96at t6e4 0an ;eel a;ter sing it. Cartoon l st ;or t6e interest o; t6e 06il5ren< to se t6e MI$CY il:.
P-#'#!"#$, !"@"!"e; "$ ;##,
30
MILCY
"e 9ill also lan06 t6e 7rootional a0ti2ities in t6e 5i>erent s06ools to ta:e attention o; t6e 06il5ren. "e 9ill organie t6e 5i>erent ;n0tions in
s06ools<
s7orts
;esti2als<
e50ational a0ti2ities.
an5
as
9ell
"e 9ill gi2e 06e0:list
8oo:s to t6e 06il5ren in 96i06 9e 9ill as: t6e =estions a8ot t6e se o; MI$CY il:.
P-#'#!"#$ -#%< M";;"#$
"e 9ill also 0oe 9it6 t6e ission to 7roote t6e 6ealt6 o;
or
0stoers
an5
or
ission 9ill 8e ?DAI$Y GR!" UP "IT+ MI$CY@. So< ission 9ill 8e t6at to ta:e one glass o; MI$CY il: 5ail4 to loo: 6ealt6ier an5 sart. T6rog6 intensi2e
5istri8tion
te06ni=e 9e 9ill 8e in t6e a00ess o; e2er4 one. "e 9ill also a52ertise it on tele2ision an5 also tell t6e 8enets o; se o; MI$CY.
PR!CESS T6e 7ro0ess re;ers to t6e 6o9 9e 9ill
5eli2er
ser2i0es
to
or
0stoer in a 9ell an5 organie5
31
MILCY
anner an5 to satis;4 or 0stoers. T6e 7ro0ess o; 5eli2ering ser2i0es s6ol5 8e li:e it s6ol5 a:e 0stoer ;eel 6el7;l an5 6a774. Cstoer is not 0on0ern 9it6 6o9 t6e 8siness is rn 8t t6e4 st 0on0erne5 9it6 t6e 6o9 9e 9ill 5eli2er ser2i0es in a s6ort tie. "e 9ill 7ro2i5e t6e ser2i0es to or 0stoer in t6e ;or o; o7ening otlets in ) 5i>erent lo0ationO0ities o; Pa:istan 96i06 9e 5is0ss a8o2e. An5 at ) 5i>erent 0ities 9e 9ill o7en otlets alost at e2er4 goo5 lo0ation BD+A< PGC+S< -!+AR T!"N< "APDA T!"N< NEAR HE+RIA T!"N< NEAR AIRP!RT< H!R< RAVI R!AD< #ER!PUR R!AD< S+ADMAN an5 et0 to 7ro2i5e t6e 6oe 5eli2er4 ser2i0e as 9ell. T6at is t6e ni=e t6ing 96i06 9e are 5oing 8e0ase no one in Pa:istan 5oing t6at. Moreo2er ;or t6e ;a0ilit4 or 0stoer in a goo5 anner 9e 9ill intro50e t6e 0o7laint 0ell in 96i06 ;ee58a0: 9ill 8e ta:en ;ro t6e 0stoers on 5ail4 8asis an5 a5e=ate a0tion 9ill 8 ta:en 2er4 soon. "e 9ill intro50e t6e 0o7laint 0ell 9it6 t6e nae o; MI$CY TA$UQ to get ;ee58a0:. T6e ;ollo9ing la8el 9ill 8e 7rinte5 on e2er4
MI$CY
7ro50t
;or
t6e
0stoer 0onni2an0e. #or 0o7an4 9are6ose t6e MI$CY 7ro50t 9ill 5ire0tl4 5istri8te5 to or otlet. T6is e>ort 9ill 0t 5o9n t6e s6are o; 7rot o; retailer< 96olesaler an5 5istri8tor. So on otlets MI$CY 7ro50ts 9ill a2aila8le on lo9 7ri0es t6atJs 9ill also gi2e a52antage to or 0stoer an5 gras7 t6e attention o2er t6ere.
P+YSICA$ EVIDENCE He0ase 9e are also 7ro2i5ing ser2i0es to t6e 0stoers 84 o7ening otlets at 5i>erent lo0ations o; 5i>erent 0ities an5 t6rog6 t6ese otlets 9e 9ill also 7ro2i5e ser2i0es to or 0stoers. T6e otlets 9ill 8e 7ro7erl4 organie5 in a 9ell anner. T6rog6 otlet 9e 9ill a:e or 0stoers
32
MILCY
6a8it to ta:e or 5eli2er4 ser2i0e an5 a:e t6eir li;e eas4 an5 0o;orta8le.
PE!P$E T6e nal P o; t6e ar:eting i/ is 7eo7le. De2elo7 t6e 6a8it o; t6in:ing in ters o; t6e 7eo7le insi5e an5 otsi5e o; 4or 8siness 96o are res7onsi8le ;or e2er4 eleent o; 4or sales an5 ar:eting strateg4 an5 a0ti2ities. T6e re7tation o; 4or 8ran5 rests in 4or 7eo7leJs 6an5s. T6e4 st< t6ere;ore< 8e a77ro7riatel4 traine5< 9ell oti2ate5 an5 6a2e t6e rig6t attit5e. It is essential to ensre t6at all e7lo4ees 96o 6a2e 0onta0t 9it6 0stoers are not onl4 7ro7erl4 traine5< 8t also t6e rig6t :in5 o; 7eo7le ;or t6e o8. Its aaing 6o9 9e 9ill 9or: e/treel4 6ar5 to t6in: t6rog6 e2er4 eleent o; t6e ar:eting strateg4 an5 t6e ar:eting i/< an5 t6en 7a4 little attention to t6e ;a0t t6at e2er4 single 5e0ision an5 7oli04 6as to 8e 0arrie5 ot 84 a s7e0i0 7erson< in a s7e0i0 9a4. "e sele0t< re0rit< 6ire an5 retain t6e 7ro7er 7eo7le< 9it6 t6e s:ills an5 a8ilities to 5o t6e o8.
Anal4sis T6e ista:es 96i06 9ere 5one 84 Can5ia 9e 5o not 9ant to 5o t6at again. !r 0ore ission is t6at e@e-#$e ;#%, @e $ e;; #5 MIL*.
33
MILCY
-#%!;> Can5ia 9as st liite5 in inno2ation an5 5i2ersi0ation 8t
9e 9ill a:e MI$CY totall4 5i>erent. "e 9ill intensi2el4 5istri8te or 7ro50t an5 a:e a2aila8le on e2er4 sall or 8ig s06ool. No 5o8t 9e 6a2e 2er4 strong 0o7etitors li:e Nestle< !l7ers an5 A5as 8t 9e 9ill tr4 to 8e one ste7 a6ea5. "e 9ill ore ;o0s on ser2i0es as 9ell 9it6 7ro2i5ing t6e 7ro50t to t6e 0stoers. "e 9ill a:e t6e 7er0e7tion o; t6e 0onser t6at 9e are t6e nae o; =alit4. "e 9ill treat or 0stoers in 5i>erent 9a4 84 o7ening otlets at 5i>erent lo0ations ;or t6e ease o; 0stoer an5 also t6rog6 6oe 5eli2er4 ser2i0e. !r MI$CY il: 9ill 8e a2aila8le in ar:et in % ranges ;or t6e 0stoer ;a0ilitation. "e 9ill intro50e t6e liter 6an5le resa8le 8ottle 7a0:ing in t6e ar:et an5 it 9ill 8e alone s06 t47e o; 7a0:ing o; il: in t6e ar:et. "e are also intro50e5 t6e La2ore5 il: in t6e Pa:istan 9it6 ore 5eli0ios La2ors li:e 2anilla< 0o>ee an5 alon5 il:. An5 ;ollo9ing ne9 La2ors 9ill gi2es 8etter taste an5 as 9ell as ntrition 7o9er to t6e ser. "e 9ill al9a4s tr4 to n5 8etter 9a4s to ser2e t6e 0stoers. "e 9ill a:e t6e 5e7artents ;or t6e 8etter 0olle0tion o; il: ;ro ;ars an5 :ee7 on 06e0:ing t6e =alit4 o; 7ro50t 8e0ase no sa0ri0e on =alit4. Qalit4 assran0e 5e7artent 9ill 8e a:ing to 06e0: on t6e =alit4 o; il:. "e 9ill also 7ro2i5e t6e ;a0ilit4 to or retailer an5 96olesaler 84 7ro2i5ing in0enti2es an5 ore o2er 84 7ro2i5ing 06illers o; 6ig6 =alit4 an5 ran:s ;or t6e 5is7la4 o; t6e MI$CY 7ro50ts. An5 ore o2er on t6e 5aage o; 06illers 9e 9ill also 7ro2i5e t6e re7air ;a0ilit4 to t6e retailers. He0ase retailers are 7la4 an i7ortant in t6e sale o; 7ro50t in 7arti0lar areas. "e 9ill ;lll or 8ran5 7roise. !r 8ran5 7roise is to aintain =alit4 an5 no sa0ri0es 9ill 8e a5e on it. An5 9e 9ant to 8e sstaina8le in t6e ar:et in ea06 as7e0t. An5 oreo2er 9e also 9ant to 8e a 7art o; t6e 96ole :it06en eans t6at 9e 5o 9ant to a:e or sel; liite5 to il: 8t also t6e 5i>erent 7ro50ts t6at are relate5 9it6 il:.
34
MILCY
S!ME #UTURE PR!-ECTI!NS
"e 9ill lan06 i0e 0rea< 4ogrt< s:i il:< 0rea as it is a in0l5e
in t6e MI$CY nae li:e Mil: I0e 0rea Li=i5 a55ers Bs:i il:< 7o95er ;or tea Crea Y ogrt "e 9ill also intro50e t6e 0ar8onate5 il:. "e 9ill also lan06 lassi. "e 9ill also lan06 6one4 il:. "e 9ill also lan06e5 t6e il: 5i>erent La2ore5 0star5. "e 9ill o7en otlets in ore 5i>erent 0ities. "e 9ill a:e resear06 an5 5e2elo7ent 5e7artent t6at 9ill lea5s
to inno2ation. "e 9ill also lan06 t6e intensi2e 5eli2er4 5istri8tion strateg4 in all
areas o; 5i>erent 0ities. Qalit4 assran0e 0entre 9ill 8e esta8lis6e5. "e 9ill also lan06 t6e il: t6at gi2es t6e ore 0al0i 7o9er to
0onser. Conser 6ealt6 6el7 0entre 9ill 8e esta8lis6e5.
EXPECTATI!NS #R!M MARKET
As 9e 7osition or 7ro50t 6ig6 in t6e 0onser in5 9e a4 8e
t6e 0onser rst 06oi0e. "e are 7ro2i5ing 2ariet4 to or 0stoer so 9e 0an 8e t6e 0stoer
06oi0e. As 9e 9ill gi2e 2ale to 0stoer onetar4 0ost< an5 tie 0ost. T6rog6 5eli2er4 ser2i0e 9e 9ill 8e t6e 7art a e2er4one :it06en.
An5 i; 9e tal: a8ot or 0o7etitors< let see 96ere 9ill stan5 in t6e ar:et NAME NESLE OLPERS ADAM GOURME
/UALI.
PRI*E
POSIIONIN
?ARIE.
Ver4 6ig6 +ig6 $o9 $o9
LIER 1(( 1(( )& )&
G VERY +IG+ +IG+ VERY $!" $!"
+IG+ +IG+ +IG+ $!"
35
MILCY
ARANG HALEEB DAIR.
$o9 Mo5erate Ver4 lo9
$!" * $!"
VERY $!" $!" VERY $!"
VERY $!" VERY $!" VERY $!"
$o9 $o9
'( '(
VERY $!" $!"
VERY $!" VERY $!"
VERY +IG+
+IG+
+IG+
/UEEN GOOD MILK DAIR. OMANG MIL*.
TARGET MARKET AND SEGMENTATI!N As 9e :no9 t6at or 7ro50t Mil04 7ro2i5es a 9i5e range o; 0al0i 96i06 is t6e nee5 o; e2er4 age o; 7eo7le. Mil04 are 7ro2i5ers o; 0al0i< agnesi an5 7rotein 96i06 are all essential o; 6ealt64 8one gro9t6 an5 5e2elo7ent .so no9 9e are targete5 t6e 7eo7le o; e2er4 age. "e 9ill 5o ass ar:eting ;or t6e asses o; Pa:istan :ee7ing in 2ie9 t6e nee5 o; all 7eo7le. Ht 9e 9ill s7e0iall4 ;o0s on :i5s.
UNIQUE SE$$ING PR!P!SITI!N T6e ni=e selling 7ro7osition BUSP< or ni=e selling 7oint< or ni=e selling 7ro50t or ni=e selling 7ri0e is a ar:eting 0on0e7t rst 7ro7ose5 as a t6eor4 to e/7lain a 7attern in s00ess;l a52ertising 0a7aigns.
T6e
USP
states
t6at
s06
0a7aigns
a5e
ni=e
7ro7ositions to t6e 0stoer t6at 0on2in0e5 t6e to s9it06 8ran5s. T6e ;on5ation ;or 4or USP st 0oe ;ro a real n5erstan5ing o; 4or 0stoer li:e
T6in: li:e 4or 0stoer "6at oti2ates 0stoer to 84 or 7ro50t Cstoer 0oes to 4o instea5 to 4or 0o7etitors.
So or USP 9ill 8e ?N! ADDITI!N< -UST NATURA$ AND PURE@
36
MILCY
S9ot Anal4sis o; Mil04 S"!T anal4sis 5es0ri8es an MI$CYJs 0o7etiti2e 7osition< o7erating an5 nan0ial 0on5ition an5 general state o; internal an5 e/ternal a>airs.
STRENGT+S
+alee8 #oo5s 96i06 is a 9ell re7te5 0o7an4 in Pa:istan an5 6as a strong 7ort;olio o; 8ran5s in t6at 0ase it 9ill 6el7 MI$CY to 7er;or 9ell.
Mil04 is ;a0ing lo9 0ost 8e0ase it is a2aila8le in t6e ar:et in tetra 7a0: 96i06 is less 0ostl4 t6an 8ottle 7a0:ing.
MI$CY is ;a0ing less 5istri8tion 0ost 8e0ase it 6as s:ille5 an5 oti2ate5 sta> 8e0ase o; +alee8 ;oo5s.
MI$CY is 7ro2i5ing a 8est =alit4 an5 6ealt64 il: 8e0ase it is sing an e0ient Ultra 6eat treatent te06nolog4.
37
MILCY
MI$CY 6as a ain strengt6 o; a2aila8ilit4 an5 a00ess 8e0ase it is easil4 a2aila8le at e2er4 s6o7 an5 stores. It is a2aila8le in all s6o7s an5 stores. Peo7le ;a0e no 7ro8le in n5ing it.
Distri8tion 06annel is 06 en6an0e5 an5 ;res6 il: is a2aila8le at 5oorste7s to its 0stoers on 5ail4 8asis.
It is 7la0e5 on s6el2es in stores ;or 0stoerJs 0on2enien0e an5 gets attra0tion 9it6 7rootional strategies.
Sta> an5 9or:ers 9ill 8e lo4al< 0oo7erating an5 9or:ing 6ar5 ;or t6e 5e2elo7ent o; MI$CY s00ess.
"e 9ill 7ro2i5e t6e 6oe 5eli2er4 ser2i0e to or 0stoers as 9ell.
"e 9ill also 7ro2i5e t6e La2ore5 il: or 0stoers.
"e 9ill a:e a strateg4 to en6an0e or 8siness in il: 7ro50ts.
"e 9ill gi2e 7re;eren0e to =alit4.
"EAKNESS
Ta:e tie to 8e a 7art o; ar:et. +alee8 ;oo5s il: 7ro50ts a4 0reate 5istr8an0e in t6e 9a4 o; MI$CY.
Co7etitors li:e nestle 6as still 2er4 re7te5 7la0e in ar:et so it is 5i0lt to a:e its re7tation ;or 7eo7le aong its 0o7etitors 06oi0e.
MI$CYJs s6are in t6e ar:et is lo9 as 0o7are5 to its 0o7etitors.
!PP!RT+UNITIES
38
MILCY
Mil04 0an attra0t t6e ore 0stoers 96o lie in i55le in0oe as 9ell as 6ig6 in0oe 8ra0:et 8e0ase t6ere is 6ig6 inLation in t6e Pa:istan e0ono4 96ere as its 7ri0e lies 8et9een t6e !l7ers il: an5 Nestle il: 96i06 are t6e 0o7etitors.
Mil04 0an in0rease its ar:et s6are 84 re50ing it 7ri0e 7 to soe e/tent. He0ase 7eo7le in Pa:istan are ore 7ri0e 0ons0ios. Intro50tion o; ne9 7ro50ts an5 ser2i0es.
Mil04 0an in0rease its sales 84 going into ne9 areas 96ere 7eo7le 6a2e a0:no9le5ge5 a8ot t6is 7ro50t.
Strggling 6ar5 to get 0stoerJs 0on5en0e.
#res6 il: 5eli2er4 on 5ail4 8asis a4 0reate re7tation an5 lo4alt4 aong 0onsers.
T+REATS
#loo5s in Pa:istan is a 8ig t6reat ;or MI$CY 8e0ase it 0an a lot o; 7ro8le in 0arr4ing t6e ra9 aterial into t6e ;a0tor4 an5 in 5istri8tion o; t6e nis6e5 goo5 to t6e ar:et 8e0ase roa5s net9or: 6as 8een 8a5l4 a>e0te5.
Politi0al insta8ilit4 is one o; t6e ain t6reats ;or MI$CY.
MI$CY 0o7etitors li:e nestle an5 !l7ers are t6e 8iggest t6reat 8e0ase o; t6eir 6ge ar:et 7re;eren0es. So 7eo7le 5o not :no9 so 9ell a8ot MI$CY an5 its ;eatres.
39
MILCY
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Con0lsion
To s 7< 9e st a0:no9le5ge t6at 9e 6a2e to ;a0e 2er4 5i0lt sitations in t6e ar:et 8e0ase 9e 6a2e strong 0o7etitors 9it6 strong nan0ial 8a0:gron5 an5 as 9ell as goo59ill 8a0:gron5< an5 no 5o8t t6e4 are 7ro2i5ing 2er4 =alit4 7ro50ts to t6e 0stoers an5 gi2e 2ale to t6eir one4. An5 9e 9ill also a:e =alit4 or 8en06ar: to sr2i2e in t6e ar:et. "e 9ill ins7ire 7eo7le to se or 7ro50ts 8e0ase as 9e tol5 in or slogan t6at ?ins7iration ;or 6ealt6ier li;e@. So< tiel4 nee5 to 75ate< 5i2ersi;4 t6e strategies a00or5ing to t6e sitation. Inno2ation