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Duties and responsibilities THE GUEST SERVICE ATTENDENT / STEWARD Morning Shift
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Open Op en up all all the the cupb cupboa oard rds s and and side side stat statio ions ns fo for r the the setting up of of the restaurants. restaurants. Do the Mis-en-place Mis-en-place for the the day.
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Ensu Ensure re line linen, n, cutl cutler ery y and and holl hollow owwa ware re is stac stacke ked d fo for r service and the water jugs Re-filled and placed on the side-station.
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Wipe the glasses and lay the covers.
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Maintain cleanliness at the workstation.
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Assist other stations.
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Carry out any other tasks assigned by the supervisor.
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Assists in seating the guests .
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Introduces himself on the table.
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Offe Of fers rs the the choi choice ce of wate water r and and serv serves es it on the the tabl table e immediately
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Takes the order for the drinks and the starters.
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Feeds the order in the micros with exact specifications
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Unfolds the napkins and presents the main course menu
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Takes the main course order
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Serves all order as per the guest request or as per the basic service sequence decided by the management
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Dazzle and delight the customer by providing interactive service
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Maintain
the
coordinate
cleanliness
with
all
the
of
the
colleagues
workstation in
running
and the
operations smoothly.
Evening Checklist
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To wipe and clean all the tables after removing all the table appointments.
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To check for any maintenance issues in their work area.
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To neatly-stack his /her side station.
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Carry out critical item handover
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To take a physical inventory of the operational cutlery, crockery, hollow-ware and napkins.
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To carry out any other closing assignment given by the management/supervisor.
