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STARBUCKS HRM TRABAJO FINAL
HR •
•
•
•
TOTAL KNOWLEDGE, SKILLS, CREATIVE ABILITIES, TALENTS AND APTITUDE VALUES, ATTITUDES AND BELIEFS OF INDIVIDUAL. EMPHASIZE :
COMMAND, CONTROL, GREATER FREEDOM AND SUPPORT TO EMPLOYEE
HRM •
•
EFFECTIVE USE OF PEOPLE TO ACHIEVE ORG AND INDIVIDUAL GOALS. ACQUIRING AND RETAINING GOOD HR
HRM FUNCTIONS •
1. ACQUISITION FUNCTION
•
2. DEVELOPING
•
3. MOTIVATION
•
4. RETENTION.
SCIENTIFIC MGT. APPROACH •
SCIENTIFIC AND OBJECTIVE APPROACH
•
FREDRICK TAYLOR
•
TIME AND MOTION STUDIES
•
DIFFERENTIAL PIECE RATE SYSTEM
HUMAN RELATIONS APPROACH •
HAWTHORNE EXPERIMENTS
•
ELTON MAYO
•
•
EMPLOYEE PRODUCTIVITY AFFECTED BY ----JOB DESIGN, ECONOMIC REWARDS, SOCIAL AND PSYCHOLOGICAL FACTORS
•
FEELINGS EMOTIONS AND SENTIMENTS
•
TREATING EMPLOYEES WITH RESPECT.
HUMAN RESOURCES APPROACH •
TREATS THE ORG GOALS AND EMPLOYEE NEEDS AS BEING MUTUAL, COMPATIBLE AND WHICH CAN BE PURSUED IN UNISON.
•
PRINCIPLES :
•
EMPLOYEES ARE ASSETS
•
•
POLICIES, PROGRAMMES AND PRACTICES MUST CATER TO THE NEEDS OF EMPLOYEES CREATE AND MAINTAIN A CONDUCIVE WORK ENV.
EMPLOYEE EMPLOY EE MOTIV MOTIVA ATION
EMPLOYEE
EMPLOYEE
PERFORMANCE
REWARD
ORG. PERFORMANCE
FUNCTIONS OF HRM
•
I.
•
1. PLANNING
•
2. ORGANISING
•
3. STAFFING
•
4. DIRECTING
•
5. CONTROLLING
MANAGERIAL FUNCTIONS :
OPERATIVE OPERA TIVE FUNCTIONS :
•
1. EMPLOYMENT
-- JOB ANAL ANALYSIS YSIS
•
-- HR PANNING ANNI NG
•
-- RECRUITMENT
•
-- SELECTION
•
-- PLACEMENT
•
-- INDUCTION
•
•
2. HR DEVELOPMENT
-- PERFOEMANCE PERFOEMANCE APPRAISAL
•
•
--TRAINING
-- MG MGT T. DE DEV V.
•
-- CAREER PLANNING AND DEVLOPMENT. DEVLOPMENT.
•
3. COMPENSATION
•
•
-- JOB EV EVALU ALUA ATION TION
-- WAGE AND SALAR SAL ARY Y ADMINIST ADMI NISTRA RATION TION
•
-- INCENTIVES
•
-- BONUS
•
-- FRINGE BENEFITS
•
•
4. EMPLOYEE RELATIONS RELATIONS
-- INCREASING PRODUCTIVITY PRODUCTIVITY
•
-- KEEPING KEEP ING EMP SATIS SATISFIED FIED AND MOTIV MOTI VATED
•
-- DEVELOPING TEAM BUILDING, TEAM MGT MGT., ., LEADERSHIP SKILLS IN EMPLOYEES
•
-- ENSURING DISCIPLINE
•
-- DEVELOPING DEVEL OPING AND IMPLEMENTING IMPLEMENT ING MGT. SYS •
GRIEVANCE GRIEVANCE
-- ENHANCING QUALITY OF WORK LIFE AND PERSONAL LIFE OF EMP.
•
CHARACTERISTICS OF MGRS •
1.. GENUINELY INTERESTED IN THE EMP AND HIS WORK
•
2. LEND SUPPORT AND GUIDANCE
•
3. CLARITY IN JOB RESPONSIBILITY RESPONSIBILITY AND TASK
•
4. IDENTIFY STRENGTH
•
5. IDENTIFY WEAKNESS AND WAYS TO OVERCOME
•
6. LISTEN AND ACCEPT IDEAS
•
7. REWARD EMPLOYEE FOR CONTRIBUTION
•
8. FAITH AND CONFIDENCE
•
9. FRANK AND OPEN IN DEALINGS DEALINGS .
HR POLICIES AND PROCEDURES •
ORGANISATIONAL OBJECTS
+
•
EXTERNAL ENVIRONMENT
+ •
ORGANISATIONAL CULTURE
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