online hotel reservation screen shots this project is made by php and html for online reservation of hotels so this screen shot contains about all the pages are designed in hotel reservation…Full description
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Credit Card Authorization FormFull description
Project Hotel ReservationFull description
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proposal on hotel reservation system
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Hotel Reservation SystemFull description
proposal for a hotel management systemFull description
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St. Paul University Philippines
A PROPOSED ONLINE HOTEL RESERVATION OF PALAZZO DE LAOAG HOTEL LAOAG CITY
A THESIS PRESENTED TO THE FACULTY OF SCHOOL OF INFORMATION TECHNOLOGY ST.PAUL UNIVERSITY PHILIPPINES TUGUEGARAO CITY
IN PARTIAL FULFILLMENT OF THE DEGREE BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
BY: RAJZLE G. INGLES
School of Information Technology
St. Paul University Philippines
Chapter I THE PROBLEM AND ITS BACKGROUND
INTRODUCTION
Tech Techno nolo logy gy in our our soci societ ety y becom becomes es more more comp comple lex x over over year years s
thro throug ugh h
coul could d
meet meet
mans mans
the the
deve develo lopm pmen ent t
ever ever-i -inc ncre reas asin ing g
of
a
need needs s
new new in
tech techni niqu que e all all
that that
aspe aspect cts s
of
information.
The study of System Analysis and Design (SAD) involves preliminary investigation through analysis of the existing system being used in the Reservation of Palazzo de Laoag Hote Hotel. l.
The The
rese resear arch cher er
cond conduc ucte ted d
this this
stud study y
at
the the
said said
hotel with the end in view of coming up with a system that would would facili facilitat tate e the flow of transa transacti ctions ons partic particula ularly rly in its reservation in as much as the present system is purely manual in nature. nature.
The study study involves involves the Resident Resident Manager Manager
and the front desk personnel, as they are the front liners in this this busines business s establi establishm shment ent. . Moreove Moreover, r, they they stand, stand, as the partners of the researcher who shall in the end, be the ones to implement whatever good this study shall deliver.
School of Information Technology
St. Paul University Philippines
CONCEPTUAL FRAMEWORK OF THE STUDY
Computerization alte altern rnat ativ ive e opera operati tion on. .
solu soluti tion on The The
to
proc proces ess s
program once once
deemed
stag stagna nant nt
virtu virtual ally ly
meth method od
enhan enhance ces s
the the
the
best
of
manu manual al
techn technic ical al
capability capability of companies companies and schools in the pursuit pursuit of their busines business s ventur venture. e. This This study study was furthe further r conduc conducted ted to be able to study the organizational structure of the company and
make make
rese resear arch ch
on
its its
hist histor ory, y,
func functi tion, on,
objec objecti tive ve, ,
policies, policies, system and procedure, procedure, duties and responsibilit responsibilities ies of each each person personnel, nel, to famili familiari arized zed the resear research ch with with the process flow of the present system, to propose an online syste system m for the the comp compan any y and and to devel develop op and impl impleme ement nt the the proposal system. It
incl includ ude e
here here
also also
Cycle,
School of Information Technology
the the
Syst System ems s
Deve Develo lopm pmen ent t
Life Life
St. Paul University Philippines
This chapter presents the methods that the researchers have undertaken in the conduct of the study with the system development life cycle as basis.
Project Identification & Selection
Project Initiation & Planning
Analysis
Logical Design
Physical Design
Implementation
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St. Paul University Philippines
The The firs first t step step is the the Proj Projec ect t Iden Identi tific ficat atio ion n and and Selecti Selection on wherein wherein the researc researcher her selecte selected d from from among among the system proposals to be presented. The proposed system that was chosen was Online Hotel Reservation Reservation Of Palazzo Palazzo de Laoag Hotel, Laoag City. The next step is the Project Initiation and Planning wherein the researchers provided a letter of permission to the Manager of Palazzo de Laoag Hotel where the study was conducted. A receive copy was given back to the adviser as a
proo proof f
of
perm permis issi sion on
from from
the the
mana manage ger r
of
the the
hote hotel. l.
Initial details about the project were discussed with her. The The
rese resear arch cher ers s
came came up with with a
spec specif ific ic plan plan to foll follow ow
during the course of the study. The The step step, ,
the the
syste system m
step step that that foll follow owed ed is the the rese resear arch cher er
requ requir irem ement ents s
will will
disc discus uss s
thro throug ugh h
how how
inter intervi view ew, ,
Anal Analys ysis is. . to
In this this
dete determ rmin ine e
the the
obse observ rvat ation ion, ,
and and
review of documents, forms and others. Since the study focuses on the Online Reservation of Palaz Palazzo zo
de
Laoa Laoag g
Hote Hotel, l,
actu actual al
inte interv rvie iew w
with with
conce concern rned ed
personnel will be conducted. The researcher will visit the hotel several times and additional interviews will be done. Interview is not enough to complete the research. Going to the library library will be a great help to the researcher researcher in the development development of the study. The researcher will browse
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St. Paul University Philippines
old theses in the library, magazines magazines and books to gain more ideas ideas and knowle knowledge dge on the propos proposed ed system system. . Throug Through h this this method, the researcher will be able needed information of the study. Surfi Surfing ng the the net net will will also also help help the the rese researc arche her r to know the latest and newest information about the study. In the anal analysi ysis s stage stage the the rese resear arch cher er will will come come up with with the the flow of the proposed system from which the description of the proposed system will be based. The researcher in this phase phase will will come come up with with the the cost cost bene benefit fits s anal analysi ysis s that that desc descri ribe bes s
such such
plan plan
to
acqu acquir ire e
any any
hard hardwa ware re
and and
syst system em
software needed to build or operate the proposed system. The The next next stag stage e is the the Logi Logical cal Desi Design gn where wherein in the the rese resear arch cher er
came came
up
with with
the the
data datafl flow ow
of
the the
prop propos osed ed
system. The researcher will identify all entities entities needed to in
the the
syst system em
and and
desi design gn
the the
form forms s
and and
repo report rts s
to
be
outputted using Visual basic. Next is the Physical Design wherein the researcher used to came up with the sample screenshots to be designed using HTML (Hypertext Markup Language). The The
impl implem emen enta tati tion on
and and
main mainte tena nanc nce e
stag stages es
accomplish during the system development period.
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are are
to
St. Paul University Philippines
It also also invol involve ve here here the the Inpu Input t Proc Proces ess s Outp Output ut (IPO (IPO) ) Diagram,
IPO (Input Process Output) DIAGRAM
INPUT
PROCESS
RESERVATION
Reserve – allows the user
First name Last name Address Phone number Email address Fax no. Room type No of Occupants Check- in date Check- out date
to send the reservation form to the company. Reset – To start over the
process of reservation
FEEDBACK
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OUTPUT
An efficient and effective online reservation system
St. Paul University Philippines STATEMENT OF THE PROBLEM
The following problems have delivered during the course of the study: 1. How is the online reservation developed? 2. How efficient and effective is the proposed system in terms of the following: a. In
minimizing
the
time
and
effort
of
the
personnel concerned in reservation transaction? b. In facilitating reservation for the customer?
SIGNIFICANCE OF THE STUDY 1. To the company:
The result of the study would provide more efficient and effective processing of data. It would also result to faster faster easier easier generat generation ion of the output outputs. s. Hence, Hence, reports reports are submitted on time for timely decision. 2. To the owner:
The The stud study y will will prov provide ide all all the the nece necess ssar ary y repo report rts s of all all
the the
tran transa sact ctio ions ns
and and
will will
not not
caus cause e
the the
dela delay y
submission of needed reports to the owner or the manager.
School of Information Technology
of
St. Paul University Philippines 3. To the researcher:
The conduct of the study helped the researcher to work independently. ly.
She
was
able
to
practic tice
her
gained
knowledge in System Analysis and Design (SAD). 4. To the Customer:
This study will provide the customer a more secure and reliable transaction because it will save time and effort rather than doing it manually.
SCOPE AND DELIMITATION
This study is limited only to Palazzo de Laoag Hotel. It cove covers rs the the late latest st art art of reser reserva vati tion on whic which h is onli online ne syst system em. .
It
also also
disc discus usse ses s
sign signif ific ican ant t
feat featur ures es
to
the the
company involve as well as the customer. Payments are not done online, thus the delimitation.
DEFINITION OF TERMS
Information
-
Facts
or
knowledge
obtained
from
investigation, study or instructions. Record - Group of collected fields of information treated as a unit. Data - Refers to the facts needed by the computer computer system in order to process and output necessary information.
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St. Paul University Philippines
Computer - An electronic device used for performing highspeed arithmetic and logical operations. File - A collection of records that can be manipulated by people or machine. System System such such
-
as
A
comple complete te
disk disk
driv drive, e,
instal installat lation ion
includi including ng
moni monito tor r
prin printe ter r
and and
periphe peripheral rals, s,
whic which h
all all
the the
components are designed to work with each other. Online Online – It is activa activated ted and ready ready for operation operation, , capabl capable e of communicating with or being controlled by a computer. Internet Internet – It is an interconnected interconnected system of networks networks that con connects
computers
around
protocol.
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the
world
via
the
TCP/IP
St. Paul University Philippines
Chapter II REVIEW OF RELATED LITERATURE AND STUDIES
RELATED LITERATURE
According
to
Ray
Nolan,
CEO
of
Web
Reservations
International , “Web Reservations International, a leading provider of onli online ne
rese reserv rvat atio ions ns
for for
budg budget et, ,
inde indepe pend nden ent t
and and
yout youth h
travele travelers, rs, develo developed ped its first first online online store store in 1999, 1999, and now handles over 2,000 customer transactions a day. Its flagship site, www.hostelworld.com , provides realtime confir confirmed med online online reserv reservati ations ons for over 3,500 3,500 hostel hostels s and hotels and almost 2,000 tours and activities activities worldwide. The The
site site
also also
prov provid ides es
comp compre rehe hens nsiv ive e
info inform rmat atio ion n
to
travelers including destination guides, discussion boards, travel stories and a personalized personalized online itinerary builder. Other products sold online include bus and rail passes and a specially designed insurance product for backpackers and budget travelers. Web Web
Reser Reserva vati tion ons' s' firs first t
e-com e-comme merc rce e
solut solutio ion n
was was
not not
robust enough to cope with the demand, and the reporting structure and support were poor.
School of Information Technology
St. Paul University Philippines
Ray Ray
Nola Nolan, n,
CEO CEO
of
Web Web
Rese Reserv rvat atio ions ns
Inte Intern rnat atio iona nal, l,
explain explains: s: "Our "Our custome customers rs are dotted all around around the world world and and
nee need
to
be
able
to
log on to
our
site
at
a
time
convenient to them. Our store needs to be open and able to accep accept t payme payment nts s 24/7, 24/7, and and have have the the abil abilit ity y to cope cope with with multiple simultaneous transactions." When looking at the options available in the market, Web Reservations came across WorldPay. WorldPay . Nolan was impressed by the reputation reputation of the company: "WorldPay "WorldPay has been around for quite some time. It has offices and customers around the world, which we found reassuring. reassuring. WorldPay were able to provide a solution that would fit in with our requirements, requirements, and and
they hey
were ere
also
helpf lpful
and
pro professional
when
we
had had
an
Merc Mercha hant nt
contacted them." Web Web
Rese Reserv rvat atio ions ns
alre alread ady y
Inte Intern rnet et
Accou Account nt from from its its own own bank bank, , so was looking looking for a simp simple le, , flex flexib ible le
solu soluti tion on
to
acce accept pt
and and
proc proces ess s
the the
paym paymen ents ts. .
WorldPay provided them with the Bank Direct solution that enables them to accept payments securely securely over the internet, internet, from a broad range of payment cards and types including: Visa, MasterCard, American Express, Electron, JCB, Diners; Ireland Ireland-sp -speci ecific fic cards cards like like Laser; Laser; UK-spe UK-specif cific ic cards cards like like Swit Switch ch
and and
Germ German anyy-sp spec ecif ific ic
Lastschrift
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paym paymen ent t
inst instru rume ment nts s
like like
St. Paul University Philippines
Nolan comments: "Using WorldPay makes our lives, and those of our customers, a lot easier by having a reliable payment
solution.
Our
web
site
sees
up
to
2,000
transac transactio tions ns a day; day; WorldPa WorldPay y process processes es them them all smooth smoothly ly and securely and we are very pleased with the result." The The
Web Web
Rese Reserv rvat atio ions ns
Hos Hostelworld.com,
suit suite e
of
Hoste stels.com,
webs websit ites es
incl includ udin ing: g:
Hostelplanet net.com
and
Discounthotel Discounthotels-world s-world.com .com have met with huge success and now attract over 2 million visitors per month. The company has been recognized within the industry for its achievements, with with
Host Hostel elwo world rld.c .com om
winn winnin ing g
'Bes 'Best t
e-com e-comme merc rce e
site site' '
and and
'Best of the Best' at the ESAT-BT Golden Spider awards 2002.
RELATED STUDIES
According to Jenerly Mamanao: “Computerization
program
is
deemed
the
best
alternative solution to the once stagnant method of manual opera operati tion on. .
The The
proc proces ess s
virtu virtual ally ly
enhan enhance ces s
the the
techn technic ical al
capability capability of companies companies and schools in the pursuit pursuit of their business venture. To sum up, computerization obtains more cre credible
and
systematic
way
in
deali aling
with
reco ecords
procedural process. The researcher recommends the use of a better and more reliable reservation system, a system that
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St. Paul University Philippines
would help much the company in terms of speed and accuracy in processing bus reservations. It is in this regard that the researcher avails of a better recommendation recommendation that will enhance enhance to the great extent the technical output capability of Palazzo de Laoag Hotel. This study hopefully will fill the void and the loopholes that Palazzo de Laoag Ivory Hotel critically needs”.
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St. Paul University Philippines
CHAPTER III DATA FLOW DIAGRAM
PROCESS 0
Reservation detail Guest
0 Confirmation
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Online Reservation System
St. Paul University Philippines
DIAGRAM 0
2
Guest
Reservation notice Confirm reservation
Reservation detail
Confirmation
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1 Apply reservation
St. Paul University Philippines
Data Flow Diagram Symbols
Symbol
Name Entity
Data Store
Data Flow
Process
HIPO (Hierarchal Input Process Output) DIAGRAM
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St. Paul University Philippines
Website
Online Hotel Reservation System
Hotel Location
Rooms & Accommoda tion
Dining & Entertain ment
Dining & Entertain ment
Dining & Entertain ment
Reservation Form
Room Rates
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Type of Rooms
Online Reservation
St. Paul University Philippines
DATABASE DESIGN
A. ENTITY ENTITY RELATI RELATIONSH ONSHIP IP DIAG DIAGRAM RAM Data Entry 1: Room
Room Type
ROOM
DATA ENVIRONMENT
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Room Rates
St. Paul University Philippines
DATA ENTRY 2: Customer
Room Type First Name
Fax no.
Email add.
Last Name
Reservation
Phone no.
Address Check-in date Check-out date id Occupants
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Comment
St. Paul University Philippines
DATA ENVIRONMENT
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St. Paul University Philippines
Symbols used in Entity Relationship Diagram
Symbols
Symbol Name
Entity
Primary Key
Attribute
Multi-valued attribute
Gerund
Foreign Key
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Meaning An object that exist and is distinguish from other objects A candidate key that has been selected as the identifier for an entity type. Primary key values may be null. It is also called as identifier. A name property characteristics of an entity that is of an interest to the organization An attribute that can have more than one value for each entity instance. A many-to-many relationships that the date modeler chooses to model as an entity type with several associated one-to-many relationship with other entity types An attribute of one that has been chosen as the primary key of another entity
St. Paul University Philippines
DATA MODEL
Entity Relationship
Reservation
Customer
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Room
St. Paul University Philippines
Symbols
Symbol Name
Meaning
Mandatory 1
Cardinality
Many 1
Cardinality (1,2… many)
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Optional
0 or 1 Cardinality
Optional
Zero-many Cardinality (0,1… many)
St. Paul University Philippines
TABLE DESIGN
T a b le
Reservation ion
F i e ld s
F ie l d N a m e
Da t a Ty p e
Firs irst name
Fname
Text
50
Last name
Lname
Text
50
Add
Text
70
Phone no
Phone
Text
12
Email Address
Email
Text
50
Fax no
FaxNo
Text
12
Room Type
Rtype
Numeric
20
Occupants
Numeric
10
Check-in date
Indate
Date/Time
10
Check-in time
Intime
Date/Time
10
Check-out date
Outdate
Date/Time
10
Check-out time
Outtime
Date/Time
10
Address
No of Occupants
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Field Primary Size Key
St. Paul University Philippines
DEFINING ATTRIBUTES AND DOMAINS
E n t it y
Reservation
A tt r i b u te
D o m a in
First name
A-Z, a-z
Last name
A-Z, a-z
Address Phone no Email Address Fax no Room Type No of Occupants
CHAPTER IV PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA
This
chapter
rese resear arch cher er anal analyz yzed ed, ,
from from
presents
the the
tabu tabula late ted d
the
vari variou ous s and and
data
gathered
sour source ces. s.
inte interp rpre rete ted d
Thes These e for for
by
the
data data
were were
purp purpos oses es
of
systematic presentation.
A.
The Th e
stat st atus us
of
Rese Re serv rvat atio ion n
syst sy stem em
of
Pala Pa lazz zzo o
de
Laoa La oag g
Hotel
The The
prese present nt
Reser Reserva vati tion on
syst system em
of
Pala Palazz zzo o
de
Laoa Laoag g
the the
hote hotel l
Hotel is all done manually. To
summ summar ariz ize e
the the
curr curren ent t
situ situat atio ion n
of
reserva reservatio tion n system system, , it still still follow follows s the tradit tradition ional al way. way. Customers will still go to the hotel to reserve.
B. The Development of the Online Reservation of Palazzo de Laoag Hotel
B.1. The Process
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St. Paul University Philippines
The power of the computer and the web has amazed the hotel hotel owner owner so much much, , so ther there e was no ques questi tion on abou about t the the proposed of making the reservation online. In fact, it has been the long cherished cherished dream of the hotel incorporators incorporators to see the implem implementa entatio tion n of fully fully automa automated ted system system for the cust custom omer ers s
and and
the the
pers person onne nel’ l’s s
of
the the
hote hotel l
is
not not
so
distant future.
As
a
inc incumbent
part
of
upon
the
the
development
rese esearcher
to
process fol follow
it
the
become syst ystems
development development life cycle of project identification, identification, analysis, impleme implementa ntatio tion, n, problem.
It
revisi revision on was
and mainten maintenanc ance e
dedicated
to
start
to on
approa approach ch the
the
basic
requirements of the school in the lessons routines to be able able
to
deve develo lop p
work workab able le
syst system em
to
repl replac ace e
the the
manu manual al
system. B.2 Software Requirements
The following software specifications are required for the system to properly run;
Windows XP/2000
Macromedia Dreamweaver 2004
Microsoft Access 2000
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St. Paul University Philippines
IIS(Internet Information Services)
Soft Softwa ware re prog progra ramm mmin ing g
requ requir irem emen ents ts
lang langua uage ge
woul would d
were were
the the
best best
next next
appl apply. y.
conc concer ern; n;
The The
choi choice ce
what what was was
narrowed down to ASP (Active Server Pages) using VBScript was dictated by the familiarity of the researcher with the intricacies
of
the
programming
language.
In
the
undergr undergradu aduate ate as well well graduat graduate e level, level, the encount encounter er with with ASP (Active Server Pages) using VBScript was always happy and eventful one. To keep expenses to the minimum, it was also dedicated that the Microsoft Windows as the operating system for the network set-up to implement the proposed study be adapted.
B.3 Hardware Requirements
The following are the recommended requirements for the system.
Pentium IV 2GHz, Intel board Slot A
128 MM SDRAM
8.4 Hard disk
The hardware requirement was the next concern that had to
be
tackled.
To
support
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the
proposed
system,
the
St. Paul University Philippines
followi following ng
minimu minimum m
hardwar hardware e
requir requireme ements nts
were
identi identifie fied; d;
one computer unit set-up with the following following specifications, specifications, processor processor type type Pentium Pentium IV 600 megahertz, megahertz,
Intel Board Slot
A plugging all the peripherals peripherals devices needed, 128 MB SDRAM of memory of effectively handle multitasking, 8.4 Gb Hard Disk Storage capacity. This This
hard hardwa ware re, ,
sinc since e
they they
alre alread ady y
exis exist, t,
tota totall lly y
eliminated the major expenses for the project. Foreseen to require
the
prep prepar arat atio ion n
barest of
this this
of
financial
stud study y
and and
support
manp manpow ower er
was
supp suppor ort t
in
the
in
the the
implementation and maintenance step.
B.4 Design and Development
The programming process was initiated with the writing of codes based on the requirements of client architecture. The standa standard rd program programmin ming g practi practices ces of data valida validatio tion n and error error
trap trappin ping g
were were
perf perfor orme med d
thro through ughou out t
to
ensu ensure re
that that
each phase was running smoothly.
Desi Design gn
of
repo report rts s
outp output uts s
was was
patt patter erne ned d
afte after r
the the
reportorial requirements of the hotel.
As a final step, compilation of the program was done to create an executable file that can be used even in the
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absence do Visual Basic and can be installed or copied to another computer using the Visual Studio. User’s manual was written written as a matter matter of documen documentat tation ion as user\s user\s reference reference that
contained
the
programmer’s
instructions
and
explanation on the functions of the system.
Testing and Implementation
Pres Presen enta tati tion on of the the prop propos osed ed syst system em for for a tria trial l run run and demons demonstra tration tion among among system system users users was perform performed. ed. This This way necessary to draw comments from the users, suggestions when appropriate, appropriate, and recommendations recommendations that may help improve improve the system.
The system systems s were were finaliz finalized ed taking taking into conside considerat ration ion the feedback of the users. The user’s manual was written to incorporate the changes that were adopted as a result of the trial run and demonstration.
A. Alpha Testing Results
Alpha testing involves the use of test data and not actu actual al
data data. .
Simu Simula late ted d
name names, s,
date dates, s,
cost costs, s,
and and
data data
close closely ly rese resemb mblin ling g what what is inte intend nded ed to be proc proces essed sed are are used as test data fed into the system. system. The system is tested if comp comput utat atio ions ns perf perfor orme med d are corr correc ect, t, if the the syste system m is
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St. Paul University Philippines
able
to
handle
data
and
transform
it
to
relevant
information in the form of reports needed by the organization. Output reports are analyzed if they are true representatio representation n of the data that were used. Alpha testing to suffi suffici cien entl tly y
estab establi lish sh
the the
acce accepta ptabi bili lity ty
of
the the
syst system em
tested should be made to handle of sizable amount of data not necessarily approximating the size of data intended to be handled. The amount of data is such that the system is sufficiently tested for consistency of its output.
Resu Result lts s
of
the the
Alph Alpha a
Test Testin ing g
done done
on
the the
Prop Propos osed ed
is
embe embedd dded ed
System are the following: 1. Logg Loggin ing g
in
usin using g
the the
syst system em
for for
security measures for unauthorized users. 2. The system automati automatically cally generates. generates. 3. Desi Desired red resul results ts in the the rese reserva rvati tion on repo report rts s are are consistent and correct. 4. Erro Error r trap trappi ping ng is the the feat featur ures es of the prop propos osed ed system. 5. Data Data is secure secured d from corruptio corruption n by users users and is automatically backed-up during routine operations to ensure data recovery.
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St. Paul University Philippines
B. Beta Testing Results
Initials Mana Manage ger. r.
Due Due
Beta to
testing
time time
used
cons constr trai aint nts, s,
data one one
from week week
the
Hotel
test testin ing g
was was
allotted for Initial Beta testing.
Tabl Table e
4.1 4.1
show shows s
the the
tabu tabula lati tion on
of
resu result lts s
of
the the
evaluation by respondents on the proposed system.
Table 4.1 Weighted Mean Distribution off Respondent’s Evaluation on the proposed system 1. Efficiency of the Website Mea Mean
Verbal Interpreta etation
Mean Mean
Verb Verbal al Inte Interp rpre reta tati tion on
1. The pages can be eas easily loaded or accessed. 2. The navigation icons/page controls are easy to follow. 3. The site allows interactive sharing of information. 4. The The tran transa sact ctio ions ns are are corr correc ectl tly y and and accurately processed 5. The database of the system is reliable.
2. Quality of Informat Information ion 1. The information available on the pages are updated. 2. The information information are pertinent pertinent to your need. 3. The The info inform rmat atio ion n are are pres presen ente ted d with with sufficient depth. 4. The The info inform rmat atio ion n are are adeq adequa uate te and and readily verifiable. 5. There are no typographical and grammatical errors found in the website. School of Information Technology
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3. Layouts and Graphics Appropriateness Mean Mean
Verb Verbal al Inte Interp rpre reta tati tion on
Mean Mean
Verb Verbal al Inte Interp rpre reta tati tion on
1. The site was designed with good graphic design principles. 2. The The grap graphi hics cs or pict picture ures s are are clear clearly ly labeled and identified. 3. The font type and font sizes of the texts are appropriate and readable. 4. Security Security and Maintenance Maintenance 1. The pages are secured from tampering/ hacking by users or visitors. 2. The page/s allows periodic update.
On the proposed systems’ capability to support Making and and
Taki Taking ng
port portab able le
Rese Reserv rvat atio ion, n,
data databa base se, ,
fri friendly,
it
reservation
the the
allows within
inte interf rfac ace e
the a
main mainta tain inin ing g of
customer reasonable
an the the
to
orga organi nize ze syst system em
cancel
time,
is his/
the
and and user user her
system
automatically generates the reservation form and stores it in the database, there is sufficient field for directions, the system allows the front desk personnel to update, add, edit or delete items in the existing reservation, there is a help future that will guide a neophyte neophyte user on the use of the syst system em, ,
the the syst system em allow allows s the the perso personn nnel el to gene genera rate te
reports for the reservation, features and design give the customer and personnel convenience to use the system over ball pen paper reservation type. Each category received a weighted weighted mean of greater than 4, which mean the respondents respondents
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strongly, strongly, agree that in all categories the expectations ore met and fully fully realiz realized. ed. Furthe Furthermo rmore, re, the overal overall l weight weighted ed mean of 4.33 4.33 corres correspon ponding ding to a verbal verbal interpret interpretati ation on of “Very “Very Strong Strongly ly Agree” Agree” indicat indicates es that the propose proposed d system system has made used of function.
C. The Efficiency of the proposed Online Reservation System
Contrasted to the previous manual system, the proposed Online Online Reserva Reservatio tion n espe especi cial ally ly
for for
the the
system system has overal overall l pers person onne nel l
from from
reliev relieved ed personn personnel el
the the
tedi tediou ous s
work work
of
Making and updating reservation and repeating common tasks of data entry every reservation process.
Securing data from various factors that threaten data integri integrity ty involve involves s
standar standard d
program programmin ming g
routine routine that that
are
build into proposed systems design. The proposed proposed system has successfully built security around data using these basic principles in programming routine.
The usef useful ulne ness ss
ultimate and and
test
of
func functi tion onal alit ity, y,
system its its
relevance abil abilit ity y
to
is
its
deli delive ver r
according according to the defined expectations expectations from the systems that they intend to replace.
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The The
prop propos osed ed
syst system em
has has
show shown n
supe superi rior orit ity y
in
the the
aspects of usefulness and functionality for the following reasons: reasons: the design has been tailored-made tailored-made according to the iden identi tifi fied ed
need needs s
of
the the
pers person onne nel; l;
amon among g
its its
stan standa dard rd
features are used of access keys and shortcuts that endow the system with an ease of handling and user-friendliness; structured structured rather than hard-coded programming programming was used; the system
boast
of
error-free
that
can
be
relief
to
effecti effectivel vely y handle handle and proces process s data data and generat generate e report reports s for the customers and personnel’s.
The
presentation
of
the
proposed
system
is
commendable. commendable. The graphical graphical user interface interface is both appealing and and
frie friend ndly ly. .
gro grouping
of
Ther There e
is
functio tions
a
unit unity y
and
and and
cons consis iste tenc ncy y
objects.
A
screen
in
the the
design
simulates windows application and overall is pleasant and shows the virtue of taste in special effects.
Benefiting the staff and personnel of Palazzo de Laoag Hotel as a whole, it also stands to benefits the customers who who
take take
rese reserv rvat atio ions ns. .
Rese Reserv rvat atio ion n
was was
simp simpli lifi fied ed
and and
personnel and customer do not have to work hard for making the
rese reserv rvat ation ion. .
Repe Repeti titi tive ve
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rout routin ines es
are are
elim elimin inat ated ed
and and
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cust custom omer ers s
do not not
have have to go to the the hote hotel. l. Ther There e is no
questio question n as to the accept acceptabi abilit lity y of the propos proposed ed system system. . For one, Palazzo de Laoag Hotel has long depended on the manua manual l
syst system em
in
its its
rese reserv rvat atio ion n
rout routine ines. s.
This This
syst system em
offers superior alternative alternative that makes for ease, efficiency efficiency as well accuracy.
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CHAPTER V SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATION
This This
chap chapte ter r
pres presen ents ts
the the
summ summar ary y
of
all all
the the
data data
gathered gathered by the researcher. researcher. It also includes the conclusion conclusion that could be ascertained. ascertained. Finally, some recommendation recommendation was formulated for further improvement of the study.
Summary of Findings
Based on the data presented and analyzed in Chapter 4, the following findings were obtained. 1. That
the
proposed
system
provides
a
systematic
handling and generation of reports. 2. The proposed proposed system processes processes quicker than the present present system. 3. That the proposed proposed system procedures procedures computer generated generated reports.
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Conclusion
Base Based d
on
the the
resu result lt
of
the the
stud study, y,
the the
rese resear arch cher er
concludes that the proposed system is faster in processing the reservation.
Recommendation
The resear researche cher r theref therefore ore recomm recommend ends s that that the presen present t system should be online for faster processing of data and for generation of accurate reports.
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APPENDICES APPENDIX A LETTER TO CONDUCT STUDY ST. PAUL UNIVERSITY PHILIPPINES Tuguegarao City SCHOOL OF INFORMATION TECHNOLOGY
Mr. Roque Ablan Manager Palazzo de Laoag Hotel Laoag City, Ilocos Norte Dear Sir, Christian greetings! As part of the academic activities of St. Paul Univers University ity Philipp Philippine ines s School School of Comput Computer er Scienc Science e (BSCS) (BSCS) and Bachel Bachelor or of Inform Informatio ation n Techno Technology logy (BSIT) (BSIT) third third year year student students s are sent sent to govern governmen ment t agenci agencies, es, privat private e office offices s and and busi busine ness ss esta establ blis ishm hmen ents ts to cond conduc uct t a rese resear arch ch and and investigation on the organizations systems and procedures. The They are required red to come up with the propos posal on a selected system. In connection to this kindly, allow Rajzle G. Ingles to conduct his/her research on “Online Reservation system” and plea please se exten extend d all all other other assi assist stan ance ce he/s he/she he may may need need. . Hence, we promise to keep all data needed in confidentiality. The following are the activities to be undertaken by the student to come up with said requirements. 1. Be familiarized with struc structu ture re of the the offi office ce, , and
the organizational incl includ udin ing g the the duti duties es
2. Respons Responsibi ibilit lities ies of of each each perso personne nnel l involv involved ed with with your reservation. 3. Study udy sample documents with your our office will hopeful hopefully ly make availa available ble for them them to duplic duplicate ate in orde order r to deter determi mine ne the the requi require re infor informa mati tion on for the system;
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4. Interview concerned personnel to gather info inform rmat atio ion n on syst system em proc proces essi sing ng and and desi desire red d outputs. 5. Prepare the cost benefit analysis of the proposed system; and 6. Finally be able to draft a proposal if computerized 7. The present system is more beneficial for sugge ggest are to enhance the system if only requires minor improvements
Than Thank k you you for for shar sharin ing g the the task task of prep prepar arin ing g thes these e stude student nts s to beco become me comp competi etiti tive ve futu future re prof profes essi sion onal als s and and responsible citizens.
Very truly yours,
MRS.LUCRECIA D. CORSINO Endorsed by:
DR.MA.ELISA LINDA T.CRUZ Dean, School of Information Technology
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APPENDIX B <%@LANGUAGE="VBSCRIPT" <%@LANGUAGE= "VBSCRIPT" CODEPAGE="1252" CODEPAGE= "1252"%> %> > > >Palazzo de Laoag Hotel > <meta http-equiv= http-equiv="Content-Type" "Content-Type" content= content="text/html; "text/html; charset=iso-8859-1" > > > >
Palazzo style19 ">Palazzo de Laoag Hotel rises to become Laoag City's newest landmark. Set in idyllic Vintar road across GSIS building, amidst the fields and rustic charm of the city, the elegantly furnished nd prestigious Palazzo de Laoag Hotel captures
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the persevering taste of the Ilocano for a cozy and stylish home. The impressive blend of luxurious interior and classic architecture is reminiscent on an enduring Spanishdominated Ilocano heritage. A showcase in the splendor of historic past. It opens the doors for you, walk in for a stroll in rediscovery.
Designed ">Designed to blend modern functional features with a detailes restoration of the authentic Ilocano heritage.
The ">The hotel sets for itself a standard, elegant and courtly. Within its walls is a regal home fused with history and heritage, lifestyle and leisure, ambiance and amenities, class and culture.
LLegacy ">egacy is a steadfast repository of the past impressing to the future the meaningful passage of the present
Within style19 ">Within the walls of the Hotel is a refuge of the past. Our guests are sure to be transfixed in poignant appreciation of tradition and culture. Welcome then to the fun-lovers, adventure-seekers, the business and the corporate group. On your own or with company we say Hello with the warmest of smiles. See for yourself the pride Palazzo de Laoag is made of.
style7 "> ">
Palazzo ">Palazzo de Laoag impresses to the world Ilocandia's rich history, with its archive of art icons and antiques, a natural setting reminiscent of indigenous farm life and the persistent reminders of an enduring colonial link. The Hotel is your home, with a window to an idyllic destination of centuries old Baroque Churches and Architecture reflecting the grandeur and glory of past hence.