Performance Management System Questionnaire Survey

Performance Management System Questionnaire Survey The objective of this survey is to understand current practices in the entire area of performance management, including performance planning and evaluation; development and career planning; feedback, coaching, training and development, and rewards of multinational company in Indonesia.  All responses are confidential. Questionnaire Please answer based on your understanding of your company performance measurement and management implementation situation. There is no right or wrong answer. 1.

Component of performance management system Kindly choose the main component of your company’s performance management system . You may choose more than one choice below Description Balanced scorecard Performance planning & evaluation Objective setting & development planning 360-degree feedback Informal feedback Coaching and or Mentoring Training & Development Leadership Development Rewards & Discipline Key Performance Indicators and Key Actions Other, please mention …………………………………………………………………………………………………………… ……………………………………………………………………………………………………………

2.

Characteristics of performance management system Kindly choose statements of which of  which perfectly describe your company’s performance managem ent system. You may choose more than one choice below Description Company’s Company’s performance management system directly relates to company business strategy Company’s performance management only measures quantifiable variables The indicators used in company performance measurement are adjusted based on business life-cycle, geographical location, and or market situation The indicators used in company performance measurement are dynamic Company’s Company’s performance management system is simple and easy to use Employees get feedback of their performance as often as 2 times a year  Management consider the company’s performance management system as monitoring tool Management consider the company’s performance management system as improvement tool The indicators used in company performance measurement are uniform for each operating company in many countries Only senior management/executive committee of the company are allowed to change the indicators used in company performance measurement Company’s performance management measures both financial and non -financial variables User could get real time feedback from company’s performance management system Result from employee’s performance measurement linked to reward and incentives  A software system is implemented to assist the use of performance measurement & management system Website, calendar & organizer is an integral part of company’s performance management system

3.

Variable used in performance management system Kindly choose variables used in describe your company’s performance management system. You may choose more than one choice below Description Leverage Liquidity Profitability Return on Investment (ROI) Market Share Performance Customer Satisfaction Customer Loyalty Customer Acquisition Quality Flexibility Delivery Innovation Reject rate Rework Material waste Inventory level Stock availability Conformance to specification Set up efficiency Throughput efficiency Changeover efficiency Volume flexibility Product flexibility Production on schedule Unscheduled down time  Accident rate Marketing cost  After sales service Employee qualification Employee turnover   Absenteeism Training availability Employee participation Employee utilization  Age of Technology  Asset Utilization Maintenance Other, please mention …………………………… Other, please mention …………………………… Other, please mention …………………………… Other, please mention …………………………… Other, please mention …………………………… Other, please mention ……………………………

4.

People involved in performance management system Kindly choose employment position involved in your company’s performance management system. You may choose more than one choice below Description President Director  Executive Team Board of Director  Commissioner  Senior Management Manager  Supervisor  Officer  Superintendent Shift Leader  Section Leader  Team Leader   Administration Staff  Operator  Worker  Part Timer  Casual Worker  Contractor