A reflective report for student working towards a research project at MSc IBM in University of Bedfordshire.
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Reflective Report
Name-
Student ID-
Institution- Department of Computing and Information Systems
User based study ................................................................................................................ 7
1.5
Meetings with Supervisor ................................................................................................... 7
1.6
The Client .......................................................................................................................... 7
1.7 What is to be achieved ............................................................................................................ 7 Section 2: Detailed Thesis Contents ................................................................................................... 8 2.1
There are various different milestones set for this project to ensure it is successfully completed. From the initial start up of the project to the current stage all milestones have been successfully met. The very first milestone set was for the approval of the project. For this a supervisor had approved of the project and then a Screening and Ethic¶s form were produced which explain the project. These forms were then taken to the supervisor to approv e and necessary feedback was given and the amendments were made to ensure the forms submitted were correct and approved for the project to go ahead. There were lots of set milestones for the contextual report which followed the submission of th e two forms. These are all shown in figure 1.1
Figure 1.1- Time Line The milestone which was set to carry out th e research for the topic phishing shown on figure 1.1, was met but it took longer than anticipated to co mplete. The reason for this milestone being delayed was because there was lots of information on this topi c area. At first the research carried out was shown to the supervisor who made lots of changes. From these changes the research had to b e changed because the information used wasn¶t approved by the s upervisor. This then caused a week¶s delay because the research had to be carried out again. This time t he supervisor gave me some journals to look at t o get information on this topic. Apart from this milestone not being met on time t he rest of the milestones set for the contextual report were successfully met. The contextual report was checked and feedback was given on a weekl y basis from my supervisor to ensure the report was to a high standard.
1.1.1
Project time plan
Figure 1.2 and 1.3 shows the Gantt chart and shows the milestones set for the development of the artefact for the thesis report. The artefacts to be produced for this project are a website and a set of emails. The website will be a best of breed website b uilt and two emails. One of the emails will be fake and the other will be a genuine. The reason for producing two emails is to see if users can distinguish between a fake or genuine email. The genuine email will be from PayPal and this will be duplicated and made into a phishing email. At this present moment the emails have been produced and the user study has been carried out. This was the first user study and he second is to create a best of breed website for a local coa ch company. Company audits have been carried out which show the best features they all have which will all be put into one website to create the best o f breed website. 1.1.2
Building of the website
The building of the website has been delayed and this milestone has been changed. Initially there were two websites to be produces based on a fake and genuine. However after discussing with the client this has been changed and a b est of breed website will be built instead. This decision was made with the supervisor and the website is under development at the present moment. The first two milestones set for the building of t he website are: y
Gather information to add onto website
y
Create the layout for the website
These have both been met and the next step is to create the pages of the website and lin k them together. This will create the shell of the website and then the best of breed features can be added. There has been a delay with the buildi ng of the website and it has been put on hold until the reflective th
report is completed. This is because the reflective report is due before the thesis report on the 16 march 2011. An extra week has been allocated to create the website due to the hand i n of the reflective report and Adobe Dreamweaver CS3 will be used to create the website. 1.2
Time Management
Figures 1.1 and 1.2 show the Gantt chart with the set milestones. The time plan was created to keep track of the project. By creating the t ime plan this ensured that all the tasks which were added onto the time plan needed to be completed by a specific date set. If the tas ks are not being met then the correct actions need to be taken. This is good because it gives the opportunity to monitor and control the
progress being made and to see if deadlines are b eing met. The time plan has t he main tasks listed with all the sub tasks. This is to break down the main tasks into smaller tasks to make it easier to manage. The end date for the completion of the project has been set to Friday 15th March 2011.
Figure 1.2- Time line
Figure 1.3- Gantt chart
1.3
Problem solving
There were problems encountered during the progression of the project. These problems were all resolved in the most effective manner without causing long delays. There were some problems which took longer than others to sol ve and these have all been mentioned in the below section. 1.3.1
Modules on course
Whilst working on this project there are also t hree other modules going on at the same time. This makes it very difficult because there are several things going o n at once. As there are deadlines for the other modules and assignments need to be handed i n, this causes a delay f or the project work. Due to this factor the deadlines n eed to be extended which leaves less time for the ot her tasks. To overcome this problem extra time is being spent o ver the weekends to make up the ti me lost and to ensure steady progress is being made on the project. By doing this it ensures if any other problems occur then time can be allocated to solve those pr oblems. 1.3.2
Software problems
There has been a software problem because the version of Adobe Dreamweaver CS3 which is used at the University did not work on my home computer. The reason for needing this software is because the website will be built using this software. To overcome this problem the latest version of Adobe Dreamweaver had to be installed because the older version wouldn¶t support the computer. 1.3.3
Refactoring project
The project had to be re-factored slightly because m y client wanted me to make changes to th e website. Initially the building o f the websites was to produce two different websites but now there will be one website built which will contain best of breed features from three other websites. Due to this change there is a need for company audits to be carried out. These company audits took longer than anticipated because there had to b e specific features looked at. However they were completed and the best of breed features were identified to insert onto th e website. Apart from these problems there haven¶t been any others. This is b ecause the client is very good who provides good feedback and sets tasks which are approved on a weekly basis. This way the work being completed meets his needs and requirements.
1.4 User based study
The user based study is to be carried out on the completion of the art efacts. So far the emails have been produced and the website is under development. The artefacts are being tested as they are being developed with the client t o ensure they are correct. The emails which have been created have been tested and a user based study has been carried out. The results were achieved and graphs were produced to show the results and to make the necessary comparisons. The website will also be tested in the same way and a user study will be carried out. 1.5 Meetings with Supervisor
The supervisor which approved of my project has b een seen on a weekly basis. This is to keep track of all the progress being made. The supervisor was met b y making a appointment via the Faculty office at the University. From these meetings there were tasks set for the following week. This ensured the project was progressing and the work was being completed according to the client needs. The feedback received from the work presented to the supervisor has been very help ful and appropriate adjustments have been made. The supervisor is v ery helpful and is very supportive. 1.6 The Client
The client for this project is the supervisor. All the requirements set are based on the information provided from the client.. There have n ot been any issues with the client as meetings are held on a regular basis and the requirements are being met. The requirements are challenging but these will be achieved with the guidance from the client. The website will be challenging to create as th e client requires the website to be built b y the end of March to ensure enough time is left for the t hesis report to be completed. 1.7 What is to be achieved
So far it has been very clear that havin g a time plan produced at the earliest st age ensures that the work is being produced according to a ti me scale. It has been learnt that having regular meeting with the client who is also the supervisor; ensures the progression of the project is being made smoothly. At this present moment the website is b eing built. Once this has been completed then the user study can be carried out. This study will show what the users think of the website and they will be able browse the website. A Trust Utterance Framework (TUF) will be carried out to record the results and comments of the users as they look at th e website. All milestones set have mostly been met apart from some which have been explained.
Section 2: Detailed Thesis Contents
2.1
Chapter headings
This section will focus on the chapter headings which are to be included in th e thesis report. There will be in depth details included of all the chapter headings which will outline the content to be included in the thesis report. The thesis report needs to have a clear structure so that it can be followed easily with the appropriate sections in pl ace. All the sections which will be included in th e thesis report have been mentioned below. There will be justifications made which will contai n details about each chapter. 2.1.1
Section 1- Introduction
The introduction section will basically outlin e the project brief and the structure will b e outlined. This will give a detailed introduction on the thesis report and include in formation on the topic chosen. The idea will be to outline t he main aspects of the project and to develop t hem during the course of the project. The goal of the project will be addressed as well as the context. Once these points have been addressed there will then b e a section which will talk about t he topic itself. In this sub section i t will include what phishing is and what the problems of phishing are as well as the added value of this p roject. This will give a good understanding for whoever reads the report and they will be able to understand what the project is about. There will be another sub section which will talk about the aims and obj ectives of the project. These objectives will be based on the art efact and what needs to be accomplished. The aims and objectives will need to be addressed using bull et point to make them clear. Th e aims and objectives of the project will be outlined which will show the main aspects of the project which need to be met. 2.2.2
Section 2- The Contextual Review
In this section it will cover the aspects of market research, market surveys and analysis. In the market research section it will include details on the findings with effective comparisons and analysis documented. It will show the different t ypes of phishing toolbars available and provide information on each toolbar. A tabl e will be created to show each anti-phishing toolbar with the system requirements it needs. The toolbars and the s ystem requirements will be shown to make comparisons.
The market surveys will include information on the needs capture, depiction and an analysis will be carried out. This will show the understanding the users have about phishing and i f they are aware of phishing attacks. The results from the surveys will b e made into graphs to make conclusions and create a comparative analysis. There will also be sub sections in this section which talk about: y
Spam
y
Bayesian filters
y
Online identity theft
y
Malicious code
y
Person-to-person transactions
y
Recent study by Ross Anderson
All of these topics will be focused on to form the literature review and provide a detailed overvi ew of the topic. This section will provide lots of information and lots of journals will be used and referenced. This section links to section 1 because it follows on from the introduction and it talks about the topic in detail. 2.3.3
Section 3- Artefact Design and development
This section will include information relating to the art efacts to be produced. This means that a requirements catalogue will be produced and the necessary UML diagrams will be produced. This will show what needs to be included in t he artefacts and break down the artefact so that it is clear. This will include both the emails which need to be created and the website. As there are two artefacts being built for this project they will have their own requirements. The artefacts will be developed and tested as they are being produced to ensure they meet the client¶s requirements. This section links from section 2 because this section will be about the artefact and show the design a nd development. 2.4.4
Section 4- User based study
This section will be based on the art efacts which have been produced by this stage. It will include all the testing and the user studi es carried out. This section will i nclude: y
Rationale
y
Experimental design, user protocol
y
Conceptual framework
y
Trust Utterance Framework (TUF)
y
Results and analysis
This section will be broken down into many different sub sections. The reason for this is the user study will be carried out and documented. The results a chieved will be documented and graphs will be produced. There will also be a Trust Utterance Framework (TUF) carried out which will be used for the purpose of analysis and validation of user opinions and comments whilst they carry out th e user study. This section links to section 3 because in this section it will be about the user study which will be based on the artefacts which have been produced in the previous section. 2.5.5
Section 5- Conclusion
In this final section there will b e details about the whole project in general and to see if it was a success or fail. It will be an evaluation of the project as a whole and discuss various aspects such as what went well, what went wrong and areas for improvement. There will be details about the added value which will relate to th e literature review in terms of guidance. The milestones and objectives set for the project will be discussed to see i f they have been met.
3.
Conclusion
Overall the project has been a success even though there have been problems which have been solved. There have been some delays on the pr oject and these have been mentioned i n this report. The client has been holding regular meetings and givi ng feedback on the work produced. This has helped because it gives the opportunit y to meet the client and ensure that the work being produced meets his needs. The emails have been produced and a user stud y has been carried out. The results have been analysed and documented. The phishing email which was produced has a si milar look and feel as to the original email. They were tested with the client to see if they were ready for the users to test. The building of the website is currently under construction and there has been a deadli ne set by the client for its completion. The thesis report i s being worked on whilst the website is being built. The theses report will be a completed document which covers all the work and research carried out. This project will be a success and all the milestones will be met if everything goes to pla n. Hard work and putting in extra hours will ensure the success of this project as well as meeting the client o n a weekly basis.
