SOP-5.2-1-0
SENSORY EVALUATION LABORATORY FOOD AND NUTRITION RESEARCH INSTITUTE
Page 1 of 4 Revision No.: 0 Effectivity Date:____________
STANDARD OPERATING
STAFF
PROCEDURE MANUAL
TRAINING AND COMPETENCY
1.0. PURPOSE
SOP-5.2-1-0 gives the general procedure for establishing competency of personnel involve in the operation of FNRI-SEL. It specifies the qualification criteria before an authorization to perform specific task is issued. 2.0. SCOPE
The procedure covers all member personnel of the FNRI-SEL including newly hired personnel on contractual basis and recruits. 3.0. REFERENCES
3.1.Philippine National Standard, St andard, PNS ISO/IEC I SO/IEC 17025:2005, General requirements for the competency of testing and calibration laboratories, 2nd Edition, 2005. 3.2. EA-4/09:2003, Accreditation Accreditation for sensory sensory testing testing laboratories laboratories . Available at: http://www.europeanaccreditation .org/Docs//0002%5FApplication%20documents/0002 %5FApplication%20documents%20for%20Laboratories%20Series%204/00300%5FEA %2D4%2D09rev01.pdf 3.3.ISO 13300-2, Sensory AnalysisAnalysi s- General guidance g uidance for the staff of sensory sensor y evaluation laboratory-Part laboratory-Part 2: Recruitment and selection of panel leaders. 4.0. DEFINITION OF TERMS
Refer to *Vocabulary * Vocabulary Section*. Section *. 5.0. RESPONSIBILITY
5.1.The Quality Manager approves appr oves authorization authorizati on to perform specific specifi c task to staff involve in the operation of FNRI-SEL. 5.2.The Laboratory Manager is i s responsible for the t he assessment, planning plannin g and monitoring of staff training. 5.3.The Technical Manager Manage r is responsible for f or orientation, induction in duction and supervision on quality policies and technical procedures. 5.4.The document custodian custodi an is responsible for f or the training documentation. document ation. 6.0. PROCEDURE
6.1.Designation of staff s taff to perform specif ic task is base on the minimum minim um qualification qualificati on set for FNRI-SEL staff. Job description and qualification is listed under Personnel (QM5.2-0). 6.2.Initial assessment ass essment is performed perfor med based on the review of the following: foll owing: ______________________________________________________________________________________ ________________________________________________________________________________________ ________________________________________________________________________________________ This document shall not be copied in whole or in part; if not stamped in red, this document is uncontrolled.
FNRI-SEL
SOP5.2-1-0
STAFF
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TRAINING AND COMPETENCY
6.2.1. 6.2.2. 6.2.3. 6.2.4.
Academic qualification Courses attended Relevant on-the-job- training Previous experience
6.3. A personnel is assigned of specific duties and responsibilities within the FNRI-SEL Quality Management System through issuance of special order. The Technical Manager assessed staff competence on a regular basis using the Staff Competency form (F-SOP5.2-1-1-0). Assessment includes the needed competency to perform the task, an evaluation of the current skills that the staff possesses and an identification of training gap with the proposed intervention needed to address the gap. Laboratory manager will verify the assessment through observation during actual conduct of analysis, data processing and reporting. Descriptions such as no training, needs improvement, capable to perform the task with supervision and capable to perform the task without supervision can serve as guide in assessing level of competency or skills. Skill level is describe as follows: Low level – staff falls short of the required competency, can either be with no training or need improvement. Medium level – staff demonstrates minimum acceptable performance for the entire required competency. The personnel can work with minimum supervision. High level – The staff can perform the task without supervision. They have regular practice of the procedure or they are the existing staff with known area of competence. 6.4.Authorization to Perform (F-SOP5.2-1-2-0) is issued after the competence for a specific task is satisfied. Laboratory Manager plans appropriate intervention to address the identified training gap. Annual summary of training needs is written in the form Staff Training Schedule (F-SOP5.2-1-4-0). Re-assessment of training and competency is performed regularly to know the impact of trainings attended or the proposed interventions. Laboratory Manager accomplished the form Training Impact Assessment (F-SOP5.2-1-3-0) to evaluate the effect of intervention or the training attended. Authorization is issued if the performance rating is satisfactory or better. Re-training is recommended for poor performance. 6.5.Existing employee of known area of competency is regarded as competent at the start of the record and authorization to perform as sensory analyst or panel leader is issued for this purpose no need for assessment of competency.
________________________________________________________________________________________ This document shall not be copied in whole or in part; if not stamped in red, this document is uncontrolled.
FNRI-SEL
SOP5.2-1-0
STAFF
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TRAINING AND COMPETENCY
6.6.Newly hired staff and recruits undergo the induction training listed in form Individual Induction Training Record (F-QM5.2-1-0). Appropriate supervision is given to new staff with new job assignment until competency is proven in the assigned work. 7.0. Related Documents
7.1. 7.2. 7.3. 7.4. 7.5. 7.6.
QM5.2-0 , Personnel F-QM5.2-1-0, Individual Induction Training Record SEP-5.2-2-0 , Taste Threshold Test F-SOP5.2-1-1-0, Staff Competency F-SOP5.2-1-2-0, Authorization to Perform F-SOP5.2-1-3-0 , Training Impact Assessment F-SOP5.2-1-4-0, Staff Training Schedule
________________________________________________________________________________________ This document shall not be copied in whole or in part; if not stamped in red, this document is uncontrolled.
FNRI-SEL
SOP5.2-1-0
STAFF TRAINING AND COMPETENCY
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PROCESS DIAGRAM
Core competency to perform the task
Assess qualification of staff
Qualified?
YES
Authorization
NO
Conduct training to meet the required core competency
Needs improvement
Staff performance
Capable without supervision
Capable with supervision
Plan training/intervention . Perform re-assessment of competency
No improvement
Impact of training
Very satisfactory
or intervention
Satisfactory ________________________________________________________________________________________ This document shall not be copied in whole or in part; if not stamped in red, this document is uncontrolled.