Level of Students' Satisfaction in TSU Cafeteria Services Questionaire

LEVEL OF STUDENT’S SATISFACTION QUESTIONAIRE Republic of the Philippines Tarlac State University College of Business and Accountancy Tarlac City

Dear Respondent, The undersigned is currently conducting a thesis entitles “Level of Student’s Satisfaction in TSU Cafeteria Services”. In connection to this, We would like to ask your honest answer to the questions given below. You are assured that your responses will be handled with utmost confidentiality. Your cooperation will be of significant part in the conduct if this study which can help the policy-making body of TSU Cafeteria to better its services. Thank you very much. Sincerely, (Sgd.) ABVIEL G. YUMUL LEILANI M. SOTTO RODELIA B. LONGGA CHAROLYN Q. MARIANO IVEE CRYSTAL G. DIMAL SHELLEY S. PANGILINAN Researchers

I. PERSONAL DATA Name (optional): _________________________________________________________ College: _______________________________ Major: ___________________________ Religion: ___________________________ Gender:

Male

Female

Year Level:

1st

2nd

3rd

4th

5th

Allowance 50-100 101-200 201-300 301-400 401-500 Other, Pls. specify ______________

II. LEVEL OF STUDENT’S SATISFACTION SURVEY Please check appropriate scale describing the level of satisfaction of TSU Cafeteria services. Satisfied

Very Satisfied

Undecided

5

4

Description Ambiance

Statement Cafeteria’s temperature. Cafeteria’s appearance. Staff’s appearance The Cafeteria premises are tidy. The utensils are clean. The facilities are clean. Something sweet. Something sour. Something spicy. Something salty. There is enough food. Authenticity of food. The menu in the canteen is suitable for me. The menu choices were sufficient to accommodate your personal preferences. Friendly, polite and helpful staff. Attentive staff. Efficient service. Staffs have food and beverage knowledge. Staffs have culinary heritage knowledge. Sympathetic handling of complaints. Cheap

Cleanliness

Taste of Food

Amount of Serving Variety of Food

Customer Service

Price

3

Dissatisfied 2

Very Dissatisfied 1 SCORE 5 4 3 2 1

Nutritional Value

Acceptable Expensive The Cafeteria complies with the rules in Nutritional quality. High cost food with some consideration on the nutritional value. High cost food without consideration on the food nutrients. High cost food even if it is junk food.

Thank you very much for your cooperation!