REACTION PAPER ACCOUNTING FOR TIME: REENGINEERING BUSINESS PROCESS TO IMPROVE RESPONSIVENESS Kelompok 1
DEWI DEWI KURN KURNIA IAT TI AIRLA IRLANG NGGA GA
1210 121053 5320 2087 87
RESHA DWI ARISA
1310531068
Business Process Reengineering atau atau Rekay Rekayasa asa Ula! "#$ses "#$ses %&s&s a'ala( a'ala( )e*&k&#a ke*+al& se,a#a -u'a*etal 'a )e#a,a!a ke*+al& )#$ses +&s&s se,a#a #a'&kal. '&(as&lka 'a#& su*+e# 'aya $#!a&sas& ya! te#se'&a/ Rekayasa ula! )#$ses +&s&s *e!!uaka )e'ekata utuk )e#a,a!a ke*+al& ,a#a ke#a 'ala* *e'uku! *&s& $#!a&sas& 'a *e!u#a!& +&aya/ "e#a,a!a ula! '&*ula& 'e!a )eaks&#a
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ke+utu(a )ela!!a ke+utu(a )ela!!a// Rekayasa Rekayasa ula! ula! )#$ses )#$ses +&s&s +&s&s '&*ula& '&*ula& se+a!a se+a!a&& tek&k tek&k sekt$# sekt$# )#&at utuk *e'uku! $#!a&sas& se,a#a -u'a*etal *e*&k&#ka ke*+al& +a!a&*aa *e#e *e#eka ka *e! *e!e# e#ak aka a +&s +&s&s &s ya! ya! *a*) *a*)u u *e& *e&! !ka katk tka a asa asa ke)a'a ke)a'a )ela! )ela!!a !a.. *e*$t$! +&aya $)e#as&$al 'a *ea'& k$*)et&t$# kelas 'u&a/ Ku,& uta*a 'ala* )e#a,a!a ula! a'ala( )e!e*+a!a s&ste* &-$#*as& 'a a#&!a/ #!a&sas& $#!a&sas& +esa# se*ak& +ayak *e!!uaka tek$l$!& && utuk le+&( *e'uku! )#$ses +&s&s ya! &$at&- '&+a'&! *e*)e#+a&k& *e*)e#+a&k& *et$'e ke#a )a'a saat ya! sa*a/ "a'a "a'a ta(a) a4al. Business Process Reengineering (a#us (a#us '&&te!#as&ka 'e!a &s& )e#usa(aa. tuua 'a st#ate!&/ "#$ses +&s&s +a#u (a#us '&'esa& 'a k$s&ste 'e!a as)ekas)ek )e#usa(aa/ T&'ak se*ua )#$ses '&'ala* $#!a&sas& (a#us '&'esa& ula!/ ula!/ %e+e#a)a %e+e#a)a )#$ses *u!k& *u!k& *e*e#luka Business Process Reengineering se'a! se'a! ya! la&ya *e*+utu(ka )e'ekata )e#+a&ka &,#e*etal se)e#t& T/ Hal && *e#u)aka &'e ya! +a&k utuk *e!klas&-&kas&ka )#$ses 'ala* 'ua !#u)/ Satu !#u) te#'&#& 'a#& )#$ses ya! *e*+utu(ka )e#u+a(a &$at&-. !#u) ya! la& te#'&#& 'a#& )#$ses ya! *e*+utu(ka )e#+a&ka &,#e*etal Dae)$#t. 139/ Ata#a )#$ses ya! *e*+utu(ka *e*+utu(ka )e#u+a(a )e#u+a(a &$at&-. a'ala( )#$ses )#$ses ya! *e,&)taka *e,&)taka &la& ta*+a( te#+esa# utuk k$su*e (a#usla( ya! )e#ta*a kal& '&'esa& ula!/
Ke'ua. k$*&t*e *aae*e )u,ak. s)$s$#s(&). 'a )e!eta(ua 'a#& Business Process Reengineering '&+utu(ka utuk suksesya )#$yek Business Process Reengineering / aae*e )u,ak '&&-$#*as&ka sela*a )#$ses *elalu& k$*u&kas& 'e!a t&* )e#u+a(a/ Ket&!a. kelayaka 'a#& Business Process Reengineering (a#us *elalu& )eel&t&a : financial capability, technological ability, manajerial/operational ability; 'a#& $#!a&sas& ya! (a#us '&&la&/ #!a&sas& (a#us *e!ealuas& ka)as&tas *e#eka utuk *e'uku! suksesya )#$ses &&/ <&ka se+ua( $#!a&sas& *ee*uka ket&'ak,uku)a 'aa. kea(l&a 'a su*+e# 'aya *aus&a/ Kelayaka )e#as&$al (a#us u!a '&l&(at a)aka( 'esa& te#+a#u 'a)at '&*asuka se,a#a smooth '& te*)at ke#a/ Kee*)at. )e#u+a(a $#!a&sas& *e!ak&+atka )e#u+a(a +u'aya $#!a&sas&. s&ste* &la&. 'a !aya *aae*e (a#us '&sesua&ka 'e!a #e'esa& )#$ses/ Business Process Reengineering ya! sukses *e*+utu(ka #est#uktu#&sas& ya! le!ka) )a'a )e!!e#ak ku,& 'a#& )e#&laku $#!a&sas&/ "e#aa 'a ta!!u! a4a+. )e!uku#a k&e#a 'a &set&-. st#uktu# $#!a&sas&. IT. s&ste* &la& 'a kea(l&a (a#us '&u+a( se+a!a& (as&l 'a#& Business Process Reengineering / Kel&*a. seak Business Process Reengineering *e*+utu(ka )e#u+a(a #a'&kal 'a -u'a*etal. &*)le*etas& (a#us '&*ula& 'a#& ta(a) a4al 'a#& 'a selu#u( $#!a&sas& (a#us te#l&+at '& 'ala* )e#u+a(a )#$ses/ Te#ak(&#. Business Process Reengineering (a#us te#&te!#as& 'e!a processbased management tools ya! la& se)e#t& T. benchmarking, process mapping 'a team-based operation/ I$as& #a'&kal 'a ,$t&ues &*)#$e*et 'a)at '&,a)a& se,a#a s&*ulta 'e!a *e!&te!#as&ka process-based management '& atas/ Sala( satu -akt$# ya! *e*+atu 'a *e'$#$! )#$ses )e#ke*+a!a +&s&s )#$ses #ee!&ee#&! %"R9 a'ala( u)aya sta'a#&sas& 'a#& se+ua( )#$ses/ Hal && 'a)at '&l&(at 'a#& +e#+a!a& sta'a# *ae*e )#$ses ya! '&te#a)ka 'ala* 'u&a +&s&s/ Se+a!a& ,$t$(= >. IS. S&?S&!*a. 'll/ De!a *u,ulya sta'a# *aae*e )#$ses ya! se,a#a u&e#sal '&te#&*a '& +e#+a!a& +&'a! +&s&s *e*u!k&ka se+ua( )e#usa(aa ya! +e#(as&l *ee#a)ka %"R se,a#a e-ekt&- 'a e-&s&e *e*&l&k& k$*)etes& +a#u 'e!a *eual )#$ses +&s&s ya! '&*&l&k&ya ke)a'a )&(ak la& $uts$u#,e9/ %a!& )e#usa(aa ya! &!& -$kus )a'a )e!e*+a!a )#$ses +&s&sya 'e!a *e&t&k+e#atka )a'a ,$#e ,$*)ete,y ya! '&*&l&k&. )e#usa(aa 'a)at *e!al&(ka akt&&tas $ alue a''e' )a'a )e#usa(aa la& se+a!a& )&(ak ket&!a ya!
*eye'&aka su*+e# 'aya. se+a!a& ,$t$(= #e,#u&t*et/ "#$ses && 'a)at *ea'& le+&( *u'a( 'e!a a'aya sta'a# *aae*e )#$ses ya! 'a)at *e*+e#&ka ke)ast&a )a'a )&(ak )e#usa(aa ya! *e*a-aatka asa $uts$u#,&!/ "e#ke*+a!a tek$l$!& te#*asuk *ea'& sala( satu -akt$# ya! *e'uku! e$lus& 'a#& )ee#a)a )#$ses +&s&s. te#*asuk +&s&s )#$ses #ee!&ee#&! %"R9. ya! ke*u'&a '&keal se+a!a& )#$ses aut$*at&sas&/ Aut$*at&sas& a'ala( se+ua( #e,aa *e!!a+u!ka tek$l$!& t&!!& *elalu& )e#+a&ka )#$ses )elaksaaa )eke#aa 'e*& *e&!katka )#$'ukt&&tas )eke#aa/ %e+e#a)a tek$l$!& ya! +e#)e#a +esa# )a'a &*)le*etas& %"R a'ala(= 1/ Shared database @ *eye'&aka &-$#*as& '& +ayak te*)at 'ala* (al && 'e)a#te*e9 2/ Expert system @ *e*u!k&ka !ee#al&sas& utuk *elaksaaka tu!as k(usus 3/ elecommunication net!ork @ *e*u!k&ka $#!a&sas& *ea'& te#&te!#as& *au)u te#)&sa( 'ala* 4aktu ya! sa*a / "ecision-support tools @ *e*u!k&ka se*ua ka#ya4a 'a)at te#l&+at 'ala* )e*+uata ke)utusa 5/ #ireless data communication @ *e*u!k&ka ka#ya4a 'a)at +eke#a se,a#a -le?&+le
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