PROJECT SUBMITTED IN PARTIAL FULFILLMENT FOR THE AWARD OF DEGREE
MASTER OF BUSINESS ADMINISTRATION
DECLARATION
I hereby declare that this project report titled “ Job Descriptions Of Employees at MAA Television Network “for MAA Television Network submitted by me to the department department of Business Management of XXXX XXXX is a bonafide work undertaken by me and is not submitted to any other university or Institute for the award of any degree diploma/certificate or published any time before
Name:
1
Date:
(Signature)
ACKNOWLEDGEMENT
A Good start leads to a Fine end. The ideal way to begin documenting this project work would be to extend my earnest gratitude to everyone who has encouraged , motivated and guided me to make a fine effort for successful completion of this project. I would like to thank XXX, General Manager HR, XXX Network by taking me as an internee in their organization. This proved to be a very good learning experience for me, where I could get an exposure to all the aspects of real time Core HR activities. I am very thankful to XXX , Director of business management department for guiding me throughout the project. My sincere Gratitude to the College Management for extending their co-operation for successful completion of my project.
2
I acknowledge with pleasure and owe my special thanks to XXX , HR Manager , MAA Television Network for his continuous guidance and support throughout the project. A final word of thanks goes to my Parents, Friends and everyone else who made this project possible. Your Your contributions have been been most appreciated.
TABLE OF CONTENTS 1. Abstract
1
2. Objectives
2
3. Scope of the Study
3
4. Methodology of Study
4
5. Limitations of the Study
5
6. Company Profile
6
7. Introduction to Job Description
7-11
7.1 Meaning of Job Description
7
3
7.2 Purpose of Job Description 7.2.1 Recruitment 7.2.2 Compensation 7.2.3 New Employee Orientation 7.2.4 Employee Performance Management Management & Developme Development nt 7.2.5 Employee Relations 7.2.6 Safety 7.2.7 Training 7.3 Components of Job Description
7 7 7 7 8 8 8 8 9
8. Departments at MAA TV
10
9. Job Job desc descri ript ptio ion ns Temp Templa late te
11
10. Findings
12
11. ANNEXURE I. Distributio Distribution n Department Department
14 - 16
II. IT Department
17
III. Production Department
18 - 26
IV. Scheduling Department
27- 34
V. Corporate & Marketing Communications VI. News Department
35 36 - 50
12. Bibliography
51
ABSTRACT
A Job is a collection of tasks tas ks and responsibilities that an employee is responsible to conduct. Jobs have titles. A task is a typically defined as a unit of work, that is, a set of activities needed to produce some result, e.g., vacuuming a carpet, writing a memo, sorting the mail, etc. Complex positions positions in the organiz organization ation may include include a large number of tasks, tasks, which which are sometimes referred to as functions. Job descr description iptionss are lists of the 4
general tasks, or functions, and responsibilities of a position. Typically, they also include to whom the position positi on reports, specifications such as the qualifications needed by the person in the job, salary range for the position, etc. Job descriptions are usually developed de veloped by conducting a job analysis, which includes examining the tasks and sequences of tasks necessary to perform the job. job. The The analysis analysis looks at the the areas areas of of knowledge knowledge and skills needed by the job. desig nations in the Job Description is the method to analyze the designations Departments. It indicates what the employees of a particular designation has to do. The purpose pur pose of Job Description is create and maintain an standard job description template to all the t he employees of the particular designation in the department and to make them prior aware what skills they need to do the particular job and what are their roles and responsibilities .
OBJECTIVES • •
• •
•
To study the designations of the employees in the organization. To know the various departments within the organization. Interacting with various employees within each department. To understand and redefine the existing roles & responsibilities of the existing job’s. To clearly identify and spell out the responsibilities of a specific job.
5
SCOPE OF STUDY •
•
•
The scope of the study covers employees of various departments in order to understand their designations As MAA TV, is an organization with huge presence in service sector, it is important for each employee to know their exact roles & responsibilities. To analyze the roles & responsibilities r esponsibilities of each employee and redefine them.
6
METHODOLOGY METHODOLOGY OF THE STUDY •
The study has been covered on the following steps DATA COLLECTION: The data has been collected from two main sources
• •
Primary Source Secondary Source
PRIMARY SOURCE
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Through the employees of the organization by collecting directly by face to face Interaction
SECONDARY SOURCE Through various records and published data of MAA TV
Limitations Of The Study
1)
Some Some of the the employ employees ees had had a prob problem lem comm communi unicat cating ing thei theirr exact exact roles roles and and responsibilities
2)
Study was limited to only few employees in a particular department .
8
COMPANY PROFILE
The MAA Team comprises of Stalwarts from different industries, who have pooled resources to build a dream... dream... a Gigantic Gigantic,, Magnificent, Magnificent, Utopian Utopian Dream, Dream, to to become the the very own own of all all connected connected publics...and publics...and here we we include all the people people and publics connected connected with us even remotely... remotely...starting starting from the viewer to the advertiser to the last mile carrier...through the business of entertainment. Each person here works not as an employee, but as part of the MAA Family...Little wonder then, that with the least material resources , MAA TV has made a mark in the satellite arena so soon... They have the most Valuable of all Resources - the HUMAN FACTOR... absolutely committed to making the impossible happen...
.. and with such Sheer One-pointed focus and teamwork, THERE IS NO STOPPING US NOW.
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Getting better and better each day ...and more popular... A matter matter of time now, now, before we we are the NUMER NUMERO O UNO in the industry. industry. Watch out ...for the MAA Team THE MAGIC OF A TEAM ... ...Yeah that is what what MAA TV TV is all about... about...
Enjoy the Difference!!
INTRODUCTION TO JOB DESCRIPTION
7.1 Job description: Job description lists the general tasks, or functions, and
responsibilities of a position. Typically, they also include to whom the position reports, specifications such as the qualifications qualifi cations needed by the person in the job, salary range for the position, etc. 7.2 PURPOSE OF JOB DESCRIPTION DESCRIPTION :
A written job description is a multi-purpose document that provides a descriptive summary of the accountabilities and deliverables of a position.
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This summary of job information has utility across the whole range of human resource management functions including: description provides provides the supervisor/ supervisor/mana manager ger 7.2.1 Recruitment Recruitment – A job description with job information for posting or advertising a job, provides the basis for determining determining selection selection criteria criteria and employee employee competenc competencies, ies, and for selecting the right person for the job. description assists in determining determining the 7.2.2 Compensation – The job description appropriate classification and compensation for a particular job. description is a good tool 7.2.3 New Employee Orientation – A job description for a supe upervi rvisor/ sor/m manager to exp explain and clari lariffy repo report rtiing relationships, accountabilities and expected deliverables of a job to a new employee.
7.2.4 Employee Performance Performance Management Management and and Development Development – is a basis of understandin understanding g between between the supervisor/m supervisor/manage anagerr and the employee about the work goals and objectives of a position. It serves as a mean meanss of comm commun unic icat atio ion n for for impro improvi ving ng work work plann plannin ing g and and feedba feedback. ck. In additio addition, n, the job descript description ion provide providess the necessa necessary ry info inform rmat atio ion n for for mana managi ging ng perf perfor orma manc nce, e, incl includ udin ing g appr apprai aisa sals ls,, discipline and counselling.
up-to-datee job descriptions descriptions for for 7.2.5 Employee Relations – formal and up-to-dat positions positions reduce reduce employee/sup employee/supervisor ervisor misunderstan misunderstandings dings regarding regarding job duties duties and responsib responsibiliti ilities. es. 11
descriptions raise awarenes awarenesss of and recognize recognize risks 7.2.6 Safety – Job descriptions and hazards with a position’s responsibilities. It also helps to identify the necessary safety training and precautions that need to be b e in place.
description is one way a supervisor/ma supervisor/manager nager 7.2.7 Training – A job description and employee can assess the training requirement for a job. A change in responsibilities may result in the need for skills upgrading. Supervisors/manag anagers ers may also use job descriptions descriptions for Other uses – Supervisors/m organizational planning, wage and salary surveys sur veys and reviews, human resourc resourcee planni planning ng and develo developme pment, nt, and occupa occupation tional al studies studies for statistical purposes.
COMPONENTS OF JOB DESCRIPTION
The components or sections of the job description include: Basic header information: Position title and number, Supervisor’s position position title title and number, number, work work unit, unit, locatio location, n, etc. etc. 1.
2. 3. 4. 5. 6. 7.
Program in which the position resides Purpose of Position, Position, or the reason reason for for the existence existence of of the position. position. Nature of Work Work and Position Position Links Links Specific Specific Accounta Accountabilitie bilities/De s/Delivera liverables bles Financial Financial responsibilit responsibility y and and authority authority Responsibili Responsibility ty for managemen managementt and direct direct supervision supervision of others Special Special requi requirem rement entss of the job job
12
8. Tools Tools and and equip equipmen mentt used used 9. Working Working Conditions Conditions and/or Physic Physical al Demands Demands Work examples 10. Comments 11. Excluded Manager Authorization 12. Organization Chart While not part of a formal job description, a statement s tatement of qualifications/competencies should be included if staffing of the job is planned. planned.
DEPARTMENTS AT MAA TELEVISION NETWORK
•
Distribution Department
•
IT Department
•
Music Department
•
Production Department
•
Scheduling Department
•
Corporate & Marketing Communications
•
Programming Department
•
Administration Department
13
•
•
•
Finance Department News Departme Department nt Technical Department
Template Template For Job Descriptions
Depa Depart rtme ment nt
-
(Nam (Namee of the the depa depart rtme ment nt))
Designation
-
(Employee Designation)
Skills Set:
-
(Sample Size)
1) 2) 3)
14
Job Roles:
1) 2) 3)
Job Responsibilities: 1) 2) 3)
FINDINGS
1) Defining Defining the job job description description of the the employees employees which which was not existing existing previously 2) Stimulati Stimulating ng some of the hidden hidden skills skills and talents talents of the employee employeess
3) Making Making the employees employees realize realize their actual actual job responsibil responsibilities ities
15
CONCLUSION
The job description clarifies what the role of the job is and what the incumbent is expected to accomplish while performing the job. This is particularly important for an effective performance evaluation process. It forms the groundwork for an agreement between the supervisor and the incumbent as to the expected job performance results. This is particularly particularly important for an effective performance performance evaluation process and monetary decisions that relate to performance . Working at MAA Television Network and being part of their outstanding team was an amazing experience. It is very important for an organization to have clear cut descriptions of their roles and responsibilities. The skills and experience I gained while working there is irreplaceable. During the period of my work term, I have
16
learnt what Team work actually means and also the responsibilities of each and every employee within a department. I have outmost respect for every employee who have co-operated with me and helped me in completing my project work successfully. I would be privileged to work with them again.
ANNEXURE - I DISTRIBUTION DEPARTMENT
Department
-
Distribution
Designation
-
Asst Manager- Distribution accounts
-
(1)
Skills Set 1. Posse Possess ss know knowle ledge dge on acco account unting ing 2. Comp Comput uter er know knowle ledg dgee 17
3. Mana Manage geri rial al skil skilll Job Roles 1. Preparing Preparing Cash Cash flow , MIS reports, reports, balance sheets, sheets, business business plans, plans, depreciation & consumption statement, monthly commission statements etc 2. Total reconciliation reconciliation ( bank bank accounts accounts & subscription subscription debtors etc) 3. Age wise wise analysis analysis and MIS MIS report report of of subscript subscription ion debtors debtors 4. Active Active involv involveme ement nt in monthl monthly y program program expen expenditu diture re 5. Prepara Preparatio tion n of progra program m & event event profita profitabil bility ity 6. Attendi Attending ng audit auditors ors & accou accounts nts dept
Job Responsibilities 2. Prepar Preparee mont monthly hly cash cash flow flow (5 (5th of every month) & MIS report (10th of every month) 3. Recon Reconcil ciliat iatio ion n of all all ban banks ks (3 (3rd of every month) 4. Age wise wise analy analysis sis & prog prog wise wise expendit expenditure ure 5. Compari Comparing ng state statement ment of sale sale every every month month 6. Perform Perform total total reconci reconcilia liatio tion n every every month month ( by 20th of every month)
Department
-
Distribution
Designation
-
Area Manager
-
(1)
Skills Set 1. Good Good Com Commu munic nicat atio ion n skil skilll 2. Spon Sponta tane neou ouss beha behavi vior or 3. Posse Possess ss good good anal analyt ytica icall skill skillss Job Roles 1. Handling Handling channel channel dist distribu ributio tion n (Area (Area wise) wise) 2. Prepari Preparing ng sales sales and migrati migration on reports reports (dail (daily y basis) basis) 3. Discussing Discussing with with MSO’s MSO’s and and operators operators for enhancement enhancement of channel channel
Job Responsibilities
18
1. 2. 3. 4.
Coordina Coordinating ting with with the the team team (executi (executives ves & CSE) CSE) Grie Grieva vanc ncee han handl dlin ing g Respons Responsible ible for channe channell activati activation/d on/deact eactivat ivation ion Customer Customer Interactio Interaction( n( on policies, policies, promotions promotions & loyalty loyalty schemes schemes))
Department
-
Distribution
Designation
-
Customer support Executive
-
(4)
Skills Set 1. Good Good Com Commu munic nicat atio ion n skil skills ls 2. Basi Basicc Com Comput puter er knowl knowledg edgee 3. patie patience nce and and sel selff confi confide dence nce Job Roles 1. 2. 3. 4. 5.
Taking care of collection collection and dispatch dispatch (out standing statements, statements, tour bills) Motivat Motivating ing execut executive ivess to achieve achieve their their targ targets ets Maintai Maintaining ning data data of all all operat operators ors throu through gh SMS SMS Effective Effective interact interaction ion with with accounts accounts and distribution distribution departments departments Stoc Stock k main mainte tena nanc ncee
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Job Responsibilities 1. 2. 3. 4. 5. 6.
Preparation Preparation of subscription subscription (Monthly (Monthly collection collection targets) targets) Acti Activat vation ionss and deact deactiva ivati tions ons Maintai Maintaining ning stock stock data data (Telang (Telangana, ana, Rayala Rayalaseem seema) a) Statu Statuss repor reports ts to to gener general al mange manger r Coordinating Coordinating with with operators operators and distribut distributors ors (All (All areas areas and overseas overseas)) Answer Answering ing querie queriess ((To new subsc subscrib ribers ers throug through h mail) mail)
ANNEXURE - II IT DEPARTMENT
Department
-
IT
Designation
-
Asst System Administrator
-
(2)
Skills Set 4. Compute Computerr Knowledg Knowledgee (Network (Networking, ing, hardwa hardware, re, MS outlook outlook)) 5. Posses Posses knowle knowledge dge about about Internet Internet & troub troubles leshoot hooting ing 6. Knowled Knowledge ge on various various serv servers ers & domai domains. ns.
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Job Roles 7. Installing Installing and trouble trouble shooting shooting of computers computers and Printers Printers 8. Periodical Periodical maintenanc maintenancee ( LAN, Domain Servers, Servers, documentat documentation) ion) 9. Insta Install llat ation ion of Ant Antii Vir Virus us 10. Assisting Assisting System administrat administrator or 11. Preserving Preserving the the database database
Job Responsibilities 7. Respons Responsible ible for for maintai maintaining ning LAN LAN for differ different ent floors floors (1st,4th & 5th) 8. Data Data Backup Backup and and up gradati gradation on of of system systemss 9. Interaction Interaction ( with with vendors vendors regarding regarding purchase of system system peripheral peripherals) s) 10. Providing Virus Virus free free Internet Internet 11. Server maintenance maintenance ( Tally, champ) and updating updating them regularly. regularly.
ANNEXURE – III PRODUCTION DEPARTMENT
Department
-
Production
Designation
-
Camera Assistant
-
(4)
Skills Set 1. Beta Beta and and D.V D.V ope opera rati ting ng
Job Roles 1. Taking care of camera (Camera safety) 21
2. Flexibility in going to shoot spot whenever required 3. Acting as per the superiors instructions (Camera men )
Job Responsibilities 1. Ensuring camera safety (keeping mics, cables in good working condition) 2 .Audio check up 3 .Timely battery check up and charging whenever required
Department
-
Production
Designation
-
Cameraman
-
(2)
Skills Set 1. Experience Experience in lighting & Camera Camera operating(all operating(all types types of cameras) cameras) 2. Creative Creative (composing (composing frames frames and lighting lighting arrangem arrangement ent as per the the concept) concept) 3. Leadership Leadership qualities( qualities( ability ability to command command the crew crew for timely timely completion) completion)
Job Roles 1. Graspin Grasping g instruct instructions ions of the the program program dire director ctor 2. Coordina Coordinating ting with with techn technical ical crew crew
Job Responsibilities
22
1. 2. 3. 4. 5.
Shots planning planning (as per the budget) budget) and concept discussion discussion with with director director Develop Developing ing friend friendly ly relat relations ions among among the crew crew Updating the concerned concerned department department in case of of equipment equipment failure failure Deli Delive veri ring ng qual qualit ity y outp output ut Taking Taking care care of aspects aspects like like anchors anchors,, particip participant antss etc
Department
-
Production
Designation
-
Light man
-
(3)
Skills Set 1. Knowl Knowledg edgee about about wiri wiring ng 2. Possess Possess knowledge knowledge about about the differe different nt types types of lights lights used used in the studio studio Job Roles 1. 2. 3. 4.
Arrangi Arranging ng lightin lighting g for indoor indoor and and outdoor outdoor shoot shooting ing Making proper arrangement arrangement & diffusion( diffusion( as as per cameraman’s cameraman’s instruct instructions) ions) Making alternative alternative arrangement arrangement in case of equipment equipment failure failure Maint Maintai ainin ning g ligh lightt evenn evennes esss
Job Responsibilities 1. Ensu Ensuri ring ng Lig Light ht safe safety ty
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2. Arra Arrangi nging ng equi equipme pment nt on on time time 3. Coordinating Coordinating with with program program director director in order order to maintai maintain n good technical technical quality 4. Making alternative alternative arrangement arrangement in case case of of equipment equipment failure
Department
-
Production
Designation
-
Production Organizer
-
(3)
Skills Set 1. Creati Creative ve (sponta (spontaneou neouss and time timely ly decisio decisions) ns) 2. Leaders Leadership hip skil skills ls (comm (commandi anding ng his crew) crew)
Job Roles 1. 2. 3. 4.
Coordinating Coordinating (camer (cameramen, amen, camera camera asst, light man, set set asst asst etc) etc) Preparing Preparing duty duty charts charts and assigning assigning them( them( to the team members) members) Organiz Organizing ing Live Live and and special special shows shows Taking Taking care care of repairs repairs and and mainten maintenance ance of of equipme equipment nt
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Job Responsibilities 1. 2. 3. 4. 5.
Prepari Preparing ng budget budget propos proposals als for for Live and and special special shows shows Responsible Responsible of the entire entire shoot shoot process process ( from show start start to to end) Paym Paymen ents ts to the the cre crew w Manag Managem ement ent of trans transpor portt Time Time man manag agem emen entt
Department
-
Production
Designation
-
Set Assistant
-
(1)
Skills Set 1. Coordina Coordinating ting (with (with team team and and super superiors iors)) 2. Alertnes ness Job Roles 1. Arra Arrangi nging ng the the shoo shoott set
Job Responsibilities 1. Maint Maintai ainin ning g safe safety ty on on the the set set 2. Flexibl Flexiblee to the timings timings ( will willing ing to work work at anytim anytime) e)
25
Department
-
Production
Designation
-
Associate Art director
-
(1)
Skills Set 1. Creati Creative ve (des (designi igning ng and and set set making making))
Job Roles 1. Prepari Preparing ng schedu scheduling ling within within the the given given budget budget
Job Responsibilities 1. Makin Making g shoo shooti ting ng set set on on tim timee 2. Making Making oneself oneself availab available le to to any any time time
26
Department
-
Production
Designation
-
Carpenter
-
(1)
Skills Set 1. Hardw ardwo orking ing 2. Possess Possess know knowledg ledgee materia materials ls used used on shoot shoot set set 3. Good Good exper experie ience nce in in carp carpent entry ry Job Roles 1. Carpent Carpentry ry work work on the shootin shooting g set (both (both indoor and and outdoor outdoor)) 2. Followin Following g the the super superiors iors instruct instructions ions
Job Responsibilities 1. Time Time managem management ent (delive (delivering ring the the shoot shoot set on time) time)
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2. Produ Produci cing ng quali quality ty output output
Department
-
Production
Designation
-
Chief Cameraman
-
(1)
Skills Set 1. Conc Concep eptt desi design gnin ing g 2. Posse Possess ss know knowle ledge dge in in lighti lighting ng 3. Knowledge Knowledge of various camera camera views( views( cinemasco cinemascope, pe, 35MM, 35MM, 16 16 MM) MM) Job Roles 1. Shooting Shooting the prog program ramss as per per the the instr instruct uction ion
Job Responsibilities 1. Respons Responsible ible for coord coordinat inating ing with with the the team team 2. Time Time man manag agem emen entt
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Department
-
Production
Designation
-
Fashion Consultant
-
(1)
Skills Set 1. Knowled Knowledge ge about about graphics graphics & styl styles es 2. Creati Creative ve (sel (selecti ecting ng the costum costumes) es) 3. Smar Smartt worke workerr (whil (whilee shoot shooting ing)) Job Roles 1. Picking Picking up the the costu costumes mes for the anchors anchors 2. Coordina Coordinating ting with with the super superiors iors ( costum costumes es of anchors anchors)) 3. Designi Designing ng the backgro backgrounds unds of shows shows
Job Responsibilities
29
1. 2. 3. 4. 5.
Working Working on on anchors anchors looks looks and and giving giving sugge suggesti stions ons Bringin Bringing g the costum costumes es ( rent rent basis) basis) and and returni returning ng them them Choosing Choosing costume costumess from from present present trendy trendy wear wear Sale and purchase of costumes costumes ( selling selling old one’s and and purchasing purchasing new new one’s one’s ) Selecti Selecting ng & procur procuring ing the the right right kind of cosmet cosmetics ics
ANNEXURE – IV SCHEDULING DEPARTMENT
Department
-
Scheduling
Designation
-
Scheduling Assistant
-
(4)
Skills Set 1. Compute Computerr skills skills ( running running cham champ p softwa software) re) 2. Ability Ability to analyze release release order, processing processing and observing observing the status
material material
30
Job Roles 1. Entry Entry of rele release ase orde orders rs 2. Arrange Arrange spots in the given schedules schedules and and sending sending confirmatio confirmation n to various various departments 3. Coordinating Coordinating with with various various departme departments nts and making dates for for missed missed spots spots
Job Responsibilities
1. Day to to day monitoring monitoring of all spots (report (report regarding regarding missed missed spots, spots, confirmation of spots aired doe final billing) 2. Feedback regarding regarding spots spots aired too client client servicing servicing executive executive 3. Respons Responsible ible for relea release se order order proc process essing ing 4. Capsuli Capsuling ng and prepari preparing ng sponsors sponsorship hip for news news secti section on
Department
-
Scheduling
Designation
-
Monitoring Assistant
-
(1)
Skills Set 1. Comp Comput uter er Kno Knowl wled edge ge 2. Sharp Sharp view (knowi (knowing ng commer commercial cialss and their their titles titles well) well)
Job Roles 1. Day to to day monit monitori oring ng (machi (machine ne and reports reports)) 2. News News capsulin capsuling g and assis assistanc tancee in champ champ related related works works
Job Responsibilities 1. Day to to day monitoring monitoring of of machines machines to to avoid and disturba disturbances nces
31
2. Careful monitoring monitoring of every every spot in billing billing the correct correct aired aired spots (arranging (arranging aired status data in CD’s wherever there is billing disturbance) 3. Comparing Comparing the actual actual spot spot aired aired with with the caption caption matching matching to that of TAM TAM data
Department
-
Scheduling
Designation
-
Data entry operator
-
(1)
Skills Set 1. Possess Possess softwar softwaree and technica technicall skill skillss Job Roles 1. 2. 3. 4.
Generate Generate day to to day reports( reports(reg regardi arding ng the status status of spots) spots) Comm Commer erci cial al log loggi ging ng Prepar Preparin ing g FPC in in champ champ soft softwa ware re Prepari Preparing ng the slot slotss to be sold sold by mark marketi eting ng team team
Job Responsibilities 1.
Time Timely ly prep prepar arat ation ion of com comme merc rcial ial logg logging ing for for fin final al air airing ing
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2. 3.
Arrangi Arranging ng data data for prepari preparing ng repor reports ts requir required ed for for market marketing ing analysi analysiss Adherin Adhering g to timings timings as per the changes changes in in the the progr programs ams and updatin updating g them them onto the system.
Department
-
Scheduling
Designation
-
Scheduling assistant
(traffic)
-
(1)
Skills Set 1. Posse Possess ss comput computer er skil skills ls 2. Ability Ability to transfer transfer BETA,DUC BETA,DUC into system systemss for advertisements advertisements Job Roles 1. Materi Material al receiv receiving ing and and dispat dispatchin ching g to client clientss by couri courier er 2. Entering Entering material material records records,, promos promos & trailers trailers in champ software software
Job Responsibilities 1. Monitoring Monitoring commer commercials cials and coordinating coordinating with news department department 2. Editors Editors for capsuli capsuling ng comm commerc ercial ialss
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3. Material Material checking checking before handling to the the capsuling capsuling department department (duration,tilte,language,brand etc)
Department
-
Scheduling
Designation
-
Executive Traffic
-
(1)
Skills Set 1. Should Should posse possess ss good good commun communicat ication ion skil skills ls Job Roles 1. Proce Process ssing ing of of rele release ase ord order erss 2. Coordina Coordination tion with with various various depart department mentss 3. Receivi Receiving ng of release release orders orders day to day day
Job Responsibilities 1. Processing Processing and timely timely confirmation confirmation release release orders without discrepancy discrepancy to all branches 2. Coordina Coordinating ting with with branc branch h needs rega regardi rding ng the spots spots
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Department
-
Scheduling
Designation
-
Executive
-
(1)
Skills Set 1. Compute Computerr Knowledg Knowledgee (champ (champ softwar software,M e,MS S office office etc) 2. Analyzing Analyzing the release releasess received received from from the agencies agencies and disbursing disbursing the spots spots in various spots Job Roles 1. Entry of of a release release into into the system and sending sending conformat conformation ion to the the branches branches 2. Coordinating Coordinating with with branches branches regarding regarding discrepancies discrepancies with with release release orders orders
Job Responsibilities
35
1. Entry of release release into the system system and and send confirmation confirmation to to branches branches 2. Analyz Analyzing ing rele releases ases received received from from agencie agenciess 3. timely timely release release order order punching punching for error error free free airing airing of spots spots
Department
-
Scheduling
Designation
-
Client Servicing Coordinator
-
(1)
Skills Set 1. Good comm communic unicati ation on skills skills and decisi decision on making making ability ability 2. Patienc Patiencee in in taki taking ng sound sound decisio decisions ns 3. Abil Abilit ity y to prio priori riti tize ze wor work k Job Roles 1. Timely information information dissemi dissemination nation to to concerned concerned department department to ensure ensure right right action 2. Taking care care of all contingencie contingenciess (billing (billing disputes,sp disputes,spot ot confirmati confirmations ons etc) etc) 3. Providing Providing necessary necessary info info to accounts dept for for getting getting issued issued bills bills cleared cleared
Job Responsibilities
36
1. Quic Quickl kly y resol resolvin ving g prob proble lems ms 2. Coordinating Coordinating with various publics to ensure smooth smooth work work flow(scheduling,monitoring,billing etc) 3. Ensure smooth smooth functioni functioning ng of ad sales sales operations operations (as facilitat facilitator, or, information information interface among channel branches etc)
Department
-
Scheduling
Designation
-
DY Manager
-
(1)
Skills Set 1. 2. 3. 4.
Knowledg Knowledge(m e(marke arket, t, process processing ing the rele releases ases)) Comm Commun unic icat atio ion n skil skills ls Sales Trou Troubl bles esho hoot otin ing g
1. 2. 3. 4.
Coordinating Coordinating with with branches branches and agencies(day agencies(day to day process process of of release) release) Playi Playing ng role role as a tro troubl ubles eshoo hoote ter r Helping Helping Vice Vice presiden presidentt (market (marketing) ing) in achievi achieving ng targets targets Free Free processi processing ng of the relea release, se, so as to to earn high high revenue revenuess
Job Roles
Job Responsibilities
37
1. Heading & Training Training the the traffic traffic dept to achieve achieve the common common goal to increase increase the revenue 2. Taking care care of business business received received flows flows into the system system (discrepancy (discrepancy free) free)
ANNEXURE – V CORPORATE & MARKETING COMMNICATIONS
Department
-
Corporate & Marketing Communications
Designation
-
Senior manager corporate & Marketing Communications
-(1)
Skills Set 1. Exposur Exposuree in Corporat Corporatee & Marketing Marketing Commu Communica nication tionss Job Roles
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1. Managin Managing g the the imag imagee of the company company 2. Marketing communications 3. Internal and External communications 4. Event Launches
Job Responsibilities 1. External-Communication (Press & media, corporate brand identity, pubic relation, strategic planning…etc) 2. Internal-Communication (Administrative, in house magazines, Internal branding, branding, CEO`S CEO`S Desk ) 3. Marketing Communications-Branding & promotions, corporate details/ identity for external & internal audience 4. Events – Branding & Promotion for external, organizing internal events
ANNEXURE – VI NEWS DEPARTMENT
Department
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News
Designation
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Video Editor
-
(9)
Skills Set 1. Good Journalism skills 2. Keep oneself updated with recent technologies 3. Creativity (ability to analyze news and reproduce the same with effective music & montages)
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Job Roles 1. News Editing (editing the news videos) 2. Post production work (editing & composing)
Job Responsibilities 1. Using suitable file shots, voice over corrections ( news) 2. Give/take advices while making the script 3. Editing videos of News and delivering them on time
Department
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News
Designation
-
Assistant Producer
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(5)
Skills Set 1. Knowl Knowledg edgee on on jour journal nalis ism m 2. General awareness awareness of happenings happenings around around the world(pol world(political itical,, regional, regional, sports sports etc) 3. Good Good copy copy writ writing ing skill skillss
Job Roles 1. 2. 3. 4. 5.
Copy Copy edit editing ing (En (Engl glis ish h to telug telugu) u) Good comm command and on langu language age (Engli (English, sh, telugu telugu etc) etc) Handling Handling Bullet Bulletins ins (New (Newss Highl Highlight ights) s) Giving/ Giving/tak taking ing sugge suggesti stions ons (to (to sub-edit sub-editors ors)) Quic Quick k decisi decision on maki making ng on on the spot spot
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Job Responsibilities 1. 2. 3. 4.
Coordinating Coordinating with with the reporters reporters (to get the news as early as possible) possible) Listing Listing out the the news news in in order order of of prior priority ity Making Bulletin’s Bulletin’s interesting interesting (blend of all all news news flavors) flavors) Time manageme management nt (delivering (delivering the the news to be telecas telecasted ted before before time) time)
Department
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News
Designation
-
Copy editor/ Sub Editor
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(3)
Skills Set 1. 2. 3. 4.
Possess Possess Good compute computerr know knowledg ledgee Good typewri typewritin ting g skills skills (Engl (English, ish, Telugu) Telugu) Possess Possess good communi communicat cation ion skills skills Crea Creati tivit vity y (scri (script pt writ writing ing))
1. 2. 3. 4. 5.
Editing Editing News News (politi (political cal,, sports, sports, agricul agricultur tural al etc) Transla Translatio tion n (Engl (English ish to Telugu) Telugu) Script Script writin writing g (rel (related ated to news) news) Coordina Coordination tion (vide (video o editors editors and distri district ct reporte reporters) rs) Sponta Spontaneo neous us dec decis isio ion n maki making ng
Job Roles
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6. Trans Transla late te to to PTI PTI and Reute Reuters rs Job Responsibilities 1. 2. 3. 4.
Respons Responsibl iblee for news news writ writing ing (time (time to to time) time) Meaning Meaningful ful & Effic Efficient ient script script writing writing Quali uality ty out output put Time ime mana manage geme ment nt
Department
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News
Designation
-
Sub – editor/staff reporter
-
(2)
Skills Set 1. Posses Posses good communi communicat cation ion skills skills 2. Creati Creative ve thinkin thinking g (creat (creative ive decisi decision on making) making)
Job Roles 1. Trans ransla lati tion onss 2. Spot Spot Decis Decision ion (Ne (News ws rewr rewrit iting ing)) 3. Specia Speciall stor storie iess and and feat featur ures es
Job Responsibilities 1. Hard wo working
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2. Time ime mana manage geme ment nt 3. Coordin Coordinati ation on (All (All departm department ents) s)
Department
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News
Designation
-
Editor
-
(3)
Skills Set 1. 2. 3. 4.
Creativity Creativity (In (In order order to determine determine length length and order of shoot) shoot) Spontaneo Spontaneous us (Maki (Making ng decisi decisions ons on on spot) spot) Familia Familiarr (State (State,, National National and and Interna Internation tional al ) Soft Soft skil skills ls (mont (montag ages es))
1. 2. 3. 4.
Handli Handling ng live live bulleti bulletin’s n’s (As (As panel panel produce producer) r) News News editin editing g (Packa (Packages ges for for bull bulleti etin’s) n’s) coordina coordinatio tion n (All depart departmen ments ts for smoot smoother her work) work) Lear Learnin ning g new soft soft ware waress
Job Roles
43
Job Responsibilities 1. 2. 3. 4.
Decision Decision making making (Withou (Withoutt any interruption interruption to live live bulletin’s bulletin’s ) Maintai Maintaining ning friendl friendly y atmosph atmosphere ere Update knowledge knowledge (Political (Political leaders, leaders, major major incidents incidents & issues issues ) Coordin Coordinati ating ng (PCR perso persons ns file libra library ry & desk people people))
Department
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News
Designation
-
Desk Trainee
-
(2)
Skills Set 1. Crea Creati tive ve scri script pt writ writing ing 2. Compu Compute terr knowl knowled edge ge (Ba (Basi sic) c) 3. Type Type wri writi ting ng (Tel (Telug ugu) u)
Job Roles 1. 2. 3. 4.
News ed editi iting Copy opy ed editing Trans Transla lati tion on (Engl (Englis ish h to Telugu Telugu)) Scri Script pt wri writi ting ng (Al (Alll type types) s)
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5. Keeping Keeping onesel oneselff updated updated (Day (Day to day news) news) 6. Coordin Coordinati ation on (W (With ith video video editor) editor)
Job Responsibilities 1. 2. 3. 4.
Quali uality ty out output put Writ Wr iting ing news news (In (In brie brief) f) Flex Flexib iblle to to wor work k Time ime mana manage geme ment nt
Department
-
News
Designation
-
Camera men
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(8)
Skills Set 1. Technica Technicall knowled knowledge ge (About (About operat operation ion of camer camera) a) 2. Ligh Lighti ting ng sens sensee 3. Creati Creative ve (observ (observee the situati situation on and grab grab it quickl quickly) y)
Job Roles 1. Friendl Friendly y nature nature (Good (Good rappor rapportt with with reporte reporter) r) 2. Special Specialized ized at capturi capturing ng risky risky shorts shorts 3. Act as as a trouble trouble shoot shooter er (Duri (During ng camera camera failu failure) re)
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Job Responsibilities 1. Cover overag agee (Fiel (Field) d) 2. Protect Protection ion (respon (responsib sible le for prote protectio ction n of camera) camera) 3. Maintai Maintain n Punctuali Punctuality ty (Reachi (Reaching ng shot locat location ion on time) time)
Department
-
News
Designation
-
Librarian - RRG
-
(1)
Skills Set 1. Good Good typin typing g spee speed d (Dat (Dataa entry entry)) 2. Patience
Job Roles 1. 2. 3. 4. 5.
Stor Storage age of of news news bulle bulleti tin’s n’s tape tapess Record Recording ing and tape tape out the the Reuter Reuterss feed along along with with scripts scripts Data Data entr entry y and and stor storag agee of new newss Tape Tape out the the “My Guru” Guru” feed feed along along with with the the Hydera Hyderabad bad feed feed Prepara Preparatio tion n of special special tapes tapes on on special special issu issues es
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Job Responsibilities 1. 2. 3. 4.
News News sto stora rage ge and and ret retri rieva evall Selective Selective disseminat dissemination ion Informat Information ion Service Service of of news news to desk people Current Current awarenes awarenesss service service to the the desk desk people people Regular Regular updates updates oneself oneself / library library (By (By watching watching news channels) channels)
Department
-
News
Designation
-
News Head
-
(3)
Skills Set 1. 2. 3. 4.
Leaders Leadership hip (Abi (Abilit lity y to contr control ol the the team) team) Jour Journa nali lism sm know knowle ledg dgee Techn Technica icall (Elec (Electr troni onicc media media)) Deci Decisi sion on maki making ng abil abilit ity y
Job Roles 1. Coordin Coordinati ating ng with with the the entir entiree news news team team 2. Giving Giving sugg suggest estions ions to the the sub sub ordina ordinates tes
Job Responsibilities
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1. 2. 3. 4. 5.
Creati Creating ng unity unity among among the the team team member memberss Perf Perfor orma mance nce of the the NEW NEWS S team team Respons Responsibl iblee for for the quality quality of news news Month onthly ly MIS MIS rep repor orts ts MIS on budg budget et flow flow
Department
-
News
Designation
-
Reporter
-
(3)
Skills Set 1. 2. 3. 4.
Good Good com commu munic nicat ation ion skil skilll Sharp Sharp mind mind (awar (awarene eness ss of curr current ent affa affairs irs)) ability ability to operate operate DV Came Camera ra (Under (Under emerge emergency ncy conditi conditions) ons) Human umanee nat nature ure
1. 2. 3. 4.
Spot news news covera coverage ge (sports (sports,, politics politics,, film…etc film…etc)) giving giving sugges suggestio tions ns to camera camera men men for good good quality quality output output news news com composi posing ng Making Making speci special al storie storiess which which adds to to urban urban flavor flavor
Job Roles
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Job Responsibilities 1. Sending Sending news items items to to Newsr Newsroom oom on on time time 2. Reach Reaching ing ass assig ignm nment entss on tim timee 3. Followin Following g the the polic policies ies of orga organiza nization tion
Department
-
News
Designation
-
System Administrator /Technical Assistant - (5)
Skills Set 1. Possess Possess comput computer er knowled knowledge(N ge(Netw etwork ork securit security) y) 2. Good communi communicat cation ion skill skill require required d Job Roles 1. 2. 3. 4. 5.
Adding Adding and and config configuri uring ng new new work work stat stations ions Setti Setting ng up user user accoun accounts ts Install Installing ing system system wide wide soft softwar waree Preven Preventt spre spread ad of of vir virus uses es Allo Allocat cating ing mas masss stor storag agee space space
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Job Responsibilities 1. Develop and implement implement technical operations, operations, policies policies and procedures procedures that that ensure computer system reliability and stability 2. Install programs programs and operating operating system system updates, updates, include include changes changes in in hard ware and software configuration 3. Maintain Maintain security security and integrity integrity of the network, network, servers servers and staff staff PCs including anti virus protection 4. Oper Operat atee emai emaill syst system em 5. Configuring, Configuring, installat installation ion and maintenance maintenance of systems systems in all news news department department sections
Department
-
News
Designation
-
Online Editor
-
(1)
Skills Set 1. Ability Ability to to take take quick quick decis decisions ions (Live (Live shows shows)) 2. Knowledge Knowledge about about the consoles consoles (audio/video (audio/video)) and editing applications applications 3. Knowledge about installation of PCR set up Job Roles 1. 2. 3. 4. 5. 6.
Online Online Vide Video o swit switch ching ing Chroma Chroma keying keying for anchor anchor back drops drops Luma Luma Keying Keying for for scrol scrolling ling and brea breaking king news news In jestin jesting g the feed feed coming coming from from various various distr district ictss Recordi Recording ng the the live live bulle bulletins tins and voic voicee over over Online audio adjustments adjustments & editing editing the the stories stories and ad capsuling capsuling
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Job Responsibilities 1. 2. 3. 4. 5. 6.
Givi Giving ng good good qua quali lity ty vide video o output output Maintaining Maintaining perfect perfect audio levels according according to the input input audio audio levels levels Taking Taking voice voice over with with good good quality quality coordinating coordinating with with reporter reporterss for taking the feed feed with with good good quality quality Injecti Injecting ng the feed feed within within the the bullet bulletin in timings timings Editing Editing the the news news storie storiess with with good good quality quality
Department
-
News
Designation
-
Audio Recordist
- (1)
Skills Set 1. 2. 3. 4.
Possess Possess good good technic technical al knowle knowledge dge (onlin (online/au e/audio) dio) Softwar Softwaree knowled knowledge ge (audio/ (audio/vide video o editing editing)) Quick Quick deci decisio sion n makin making g (Liv (Livee shows shows)) Editing & Injecting Injecting skills skills (stories, (stories, promos, promos, feeds from from local local etc) etc)
Job Roles 1. Recording Recording and playing playing the the audio/video audio/video as per the context, context, situation situation of what what happens next 2. Add the the music music trac track k to promo promoss and montage montagess 3. Paneling Paneling (handl (handling ing live live bulletin bulletinss as and when when requir required) ed)
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Job Responsibilities 1. Maintai Maintaining ning prope properr audio audio level level according according to to the inputs inputs 2. Record Record proper proper audio audio level level duri during ng voice voice over over 3. Online video switching switching,, chroma chroma keying for anchor anchor backdrop backdrop and and luma keying for scrolls 4. Injecti Injecting ng the feeds feeds from from variou variouss source sourcess on time time 5. Editing Editing storie storiess according according to script script on time time for bulle bulletin tin 6. Capsuli Capsuling ng & makin making g Ads Ads for bullet bulletins ins on on time time 7. Givi Giving ng a good good qual qualit ity y outp output ut
Department
-
News
Designation
-
T P / C G Operator
-
(2)
Skills Set 1. Comm Command and on Tel Telugu ugu langu languag agee 2. Typin Typing g skill skillss (Tel (Telug ugu) u) 3. Softwar Softwaree knowled knowledge ge (win (win multi multi prompt prompter er etc) etc) Job Roles 1. Typin Typing g and com compos posing ing the the scri script ptss 2. Operating Operating the tele prompter prompter and giving giving the scripts scripts to the the anchors anchors for the quality output 3. Composi Composing ng the stringe stringer’s r’s detail detailss from various various distri districts cts
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Job Responsibilities 1. 2. 3. 4. 5.
Tele prompter prompter is the main main role in giving quality quality output output for entire bulletin bulletin Responsible Responsible to check entire entire process process 15 mins prior to the beginning beginning of news news Giving Giving scrol scrolling ling to to anchors anchors and panel panel produce producers rs Problem Problem rectif rectificat ication ion (failur (failures es during during live progra programs) ms) Must Must alert alert for compo composing sing flas flash h news duri during ng live live
Department
-
News
Designation
-
Audio Engineer
-
(1)
Skills Set 1. Edit Editin ing g (Vid (Video eo)) 2. Skill Skill in oper operat ating ing audi audio o conso console less Job Roles 1. 2. 3. 4.
Live audio audio operat operating ing and and editi editing ng for for news news Voic Voicee over over recor recordin ding g for for news news Capturi Capturing ng video video from from DVC DVC (Capsul (Capsuling ing ads) ads) Head Headli line ness edit editin ing g
Job Responsibilities
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1. 2. 3. 4.
To maint maintain ain prop proper er audio audio levels levels for for news news To give quality quality and effect effective ive output output Taking Taking necess necessary ary decisi decisions ons for for live live shows shows Coordinating Coordinating (Panel (Panel producer, producer, online editor and and CG operator operator ) in in news bulletin bulletin
BIBLIOGRAPHY
1) The Job Job Descripti Description on Handbook Handbook - By Marjorie Marjorie Mader-Clark Mader-Clark 2)
http://www.businessknowhow.com/manage/jobdesc.htm
3)
http://humanresources.about.com/od/glossaryj/a/jobdescriptions.htm
4)
The First-Time Manager – By Loren B Belker &Gary S Topchik
5) .htm
http://www.managementhelp.org/staffing/specify/job_desc/job_desc
6)
Neal-Schuman Directory of Public Library Job Descriptions - By Rebecca Brumley
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